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Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Responsibilities — Own full-cycle hiring for tech and non-tech roles — Run hiring experiments — new sourcing channels, outreach formats, assessment methods, AI-driven workflows — measure the impact and scale what works — Proactively source and engage passive candidates, map talent markets and build pipelines for future needs — Act as a thought partner to hiring managers: shape role profiles, align on the hiring bar, and bring market insights — Negotiate and close offers with highly competitive candidates Requirements — 5+ years of full-cycle recruiting experience with hands-on hiring for both tech and non-tech roles — Strong direct sourcing skills — you can point to hires that came from your own outreach — You use (or even build) AI tools in your daily workflow and can show concrete examples of where they improved your speed or quality — A track record of changing how hiring works and comfort with risk: you've questioned a standard process, run an experiment, and can tell us what worked and what didn't — Solid understanding of the tech stack — Experience working with demanding stakeholders, including first-time hiring managers — Fluent English Benefits — Compensation package: base salary and performance-based bonuses — Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon — Office-first: flexible hours with a possibility to work remotely — 52 days per year, and 22 days of paid annual leave — Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave — AI-first approach: licenses and access to a wide range of AI tools — Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses — Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Team Dynamics: You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: 25 working days of paid vacation Sick Leave Compensation (5 Uncertified + 10 Certified Days) Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Life Insurance (Employees) Provident Fund Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Work Permit, Blue Card & Naturalization Support Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: EMEA About Prefect Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents. In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world. We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration. ABOUT PREFECT Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents. In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world. We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration. ROLE SUMMARY Developer Success is the technical support function for Prefect's customers across the Prefect and Dagster product lines. Its mission is to resolve customer technical issues with the least possible customer effort, and to prevent those issues from recurring. We are hiring a Developer Success Engineer to work the combined Prefect and Dagster support queue. You will diagnose and resolve technical issues in customer environments, own each issue through resolution, and contribute to the documentation, tooling, and product feedback that reduce future volume. You will be trained on both Prefect’s and Dagster’s products. The team is investing in agent-based automation for routine support work, which is moving the engineering focus toward complex diagnosis and escalation. This role is well suited to an engineer who wants to build deep expertise in orchestration and data platform environments and apply it directly with customers. WHAT YOU'LL DO - Clear the failure state, and prevent the next one. Diagnose problems across Prefect and Dagster installations, integrations, deployments, and the cloud and container environments they run in. Find the underlying "why" so your first response resolves the question and pre-empts the follow-ups. Turn what you learn into docs, debugging resources, and tooling that deflect repeat submissions. - Own what's ours; say no clearly to what isn't. Take full accountability for root causes inside our products' domain of control. For problems outside our Scope of Support, issue a principled no that still gives the customer a way forward. Helplessness erodes trust as fast as a wrong answer. - Support your findings, and ask customers to support theirs. Back every diagnosis with evidence and logic. Assume the customer is the expert on their own stack, ask for what you need to troubleshoot both sides of an issue, and explain why you need it. Leave room for the possibility you've missed something. - Give the best possible update every time, and say so when you're still building it. A half-baked answer sent fast is worse than a complete one sent when it's ready; but radio silence is worse than both. When an issue needs to be escalated, you stay the customer's single point of contact, keep them updated on a regular cadence, and close the loop. - Feed the product. File reproducible product issues and surface recurring failure patterns to Engineering and Product. You'll work the queue independently on day-to-day issues and own moderate-complexity problems end to end, including investigations across a customer's cloud environment. You'll ask when the Scope of Support or an escalation path is unclear, and you'll build the judgment to recognize when an issue belongs with Customer Engineering or a CSM instead. We measure the role on Customer Effort Score and resolution time, held in tension: a fast answer that costs the customer effort isn't a good one. Timezone & on‑call: Available to work 09:00 – 18:00 CET (UTC ± 2) and participate in the 24/7 on‑call rotations. YOUR QUALIFICATIONS Must have: - Python fluency at the level of reading and debugging someone else's code, not only writing your own. - Hands-on experience running workloads in at least one major cloud and in containers or Kubernetes, enough to troubleshoot a deployment you didn't build. - Experience with a workflow orchestrator (Prefect, Dagster, Airflow, or comparable) and a strong interest in the data engineering space it lives in. - A track record of technical, customer-facing work: support, solutions engineering, developer relations, or similar. - Clear enough written communication to explain a root cause to a skeptical senior engineer and earn their trust. Nice to have: - Direct experience with Prefect or Dagster specifically. - A history of open-source contribution, in any project. - SQL and data warehouse familiarity. - Experience building support tooling or automation. WHAT TO EXPECT This is a support role. There's a queue, a Scope of Support, and an on-call rotation, and the first job is always the failure state in front of you. If a defined scope and a real customer on the other end of every problem sounds like the point, this is the role. While engineers on this team do contribute code and take on consultative work, the queue comes first. Those opportunities will progressively open up as the agent tooling absorbs the formulaic work. WHAT YOU'LL GET IN RETURN Base Salary Ranges: We offer competitive salary in local currency. Actual base salary within each range depends on the candidate's location, experience, and qualifications. Please keep in mind that equity and benefits are not included in the range provided above. Your recruiter can share more about the salary range for your preferred location during the hiring process. Perks and Benefits: - Remote-first team with flexible-first culture - Equity Stock Options - 401(k) with 5% company match (vests immediately!) - Unlimited PTO - Medical, Dental and Vision insurance - Generous Parental Leave - Life Insurance and Disability benefits - $800/month remote work stipend And that's just the start — for more info check out our benefits and perks on our careers page. BELONGINGNESS AT PREFECT: Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community. Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form. EQUAL OPPORTUNITY AT PREFECT: Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws. Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.

Location: EMEA Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Rosie, Events Team Manager here at Customer.io , and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days. This role includes 15%+ travel for EMEA field events, conferences, and onsite support. What we value Human-centered experiences. You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences. Collaborative energy. You work smoothly across teams and time zones, and make alignment feel easy. Insight-driven decisions. You let data guide you while keeping the attendee experience at the center. Action with intention. You move quickly, adapt gracefully, and learn from every event. Operational clarity. You bring structure, calm, and consistency to fast-moving, cross-market work. What you’ll do Event planning & coordination Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets Evaluate EMEA sponsorships, speaking slots, and event formats against goals Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences Execution & project management Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up Step in wherever needed to keep events running smoothly, calmly, and on-brand EMEA webinars (about one per month) Run our monthly EMEA webinar end to end - topic and speaker selection, registration, promotion, and follow-up - timed and localized for a European audience Partner with Content and Product Marketing to adapt or build webinar content that lands with EMEA audiences Build and optimize registration pages, forms, and workflows for EMEA campaigns Audience growth & promotion Execute multi-channel promotional plans across email, social, and partner channels for EMEA audiences Collaborate with Demand Gen, Marketing Ops & Sales to ensure EMEA lead capture, routing, and follow-up happen correctly and quickly Manage attendee communication throughout the event lifecycle Performance & optimization Track EMEA event performance - pipeline, revenue, deal acceleration, and event engagement Share insights and recommendations to continually improve ROI and attendee experience across the region Maintain documentation, templates, and repeatable workflows that make running EMEA events smoother and more scalable Partner with ops to ensure clean attribution and accurate reporting across systems What success looks like Regional ownership: EMEA events and webinars run smoothly, predictably, and feel built for the region Engagement growth: Attendance and engagement steadily increase across EMEA field events and webinars Sales alignment: EMEA Sales and Marketing feel tightly connected and supported by event-driven pipeline Sharper insights: You surface insights that help the program get sharper, smarter, and more efficient over time Better playbooks: EMEA-specific playbooks, templates, and processes get better and help the team move faster What we're looking for You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional. Based in the UK or Ireland (London or Dublin ideal) 4+ years in event marketing within B2B SaaS Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease Experience collaborating with Sales and supporting event-driven follow-up Comfortable with marketing automation tools ( Customer.io , Marketo, etc.) and Salesforce Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools Understanding of lead capture, UTMs, and event pipeline attribution Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting Comfortable with 15%+ travel Compensation & Benefits We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 30-minute video call with member of the Events team 30-minute video call with Hiring Manager 60-minute Case Study Review video call with potential teammates All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. We are seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization. This team turns the company's hardest cross-functional obligations into programs that run: it stands up the strategic programs Anthropic needs to unblock growth, then runs the scaled operations behind them so partner teams can focus on building and selling Claude. You'll lead managers and program managers across Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations, and you'll build a generalist program management bench that incubates new programs for the Product organization. The ideal candidate combines strategic judgment about what the company should take on with the operational rigor to make those programs run at scale. About Anthropic Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Responsibilities Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales Build strong partnerships with the teams Product Program Management supports across Product, Engineering, GTM, Finance, Legal, and more, so programs reflect their priorities and they see the team as a trusted extension of their own Hire, lead, and develop a high-performing organization of managers and program managers across Product Program Management, including: Commercialization Operations, which runs commercial launches for new products that will be billed or sold, plus programs like credits and promotions, trusted access, and local pricing, in partnership with Finance, Billing Engineering, and GTM Community and Executive Escalations Operations, which handles social listening and escalations and turns them into product fixes Marketplace Operations, which runs review and publishing for Anthropic's MCP Directory and plugin ecosystem Build a small generalist program management team that incubates new cross-functional programs for the Product organization, runs them until they're stable, and then either matures them into their own pillar or shifts them to a long-term owner Define success metrics for each program and report on them through regular business reviews with Product leadership Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development and growth You may be a good fit if you have 12+ years of experience in program management, business operations, or a related field, ideally at a high-growth technology company 5+ years of people management experience, including managing managers A track record of building programs from 0 to 1 and then scaling them into durable operations Experience with commercial launches, billing and pricing operations, or marketplace and developer platform operations (more than one a plus) Strong judgment and execution on prioritization: you can stack-rank competing asks from Product, Engineering, GTM, and Finance into one roadmap and explain the tradeoffs Experience partnering with engineering teams to replace manual operational work with tooling and automation Excellent cross-functional influence with stakeholders who don't report to you, including executives Clear, concise written communication: you can brief an executive in three sentences and write a process doc the next person can run from Comfort with ambiguity and a bias toward action in a fast-moving environment with many priorities at once Excitement about building the operational backbone that lets Anthropic's products launch and scale safely The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: USA - Remote Workplace: Remote About Us Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE Close is a CRM built around the communication tools sales teams use every day: email, calling, SMS, workflows, reporting, and AI. Underneath that product is a broad technical surface — Python services and a large application backend, a TypeScript and React frontend, public APIs, Docker and Kubernetes, AWS infrastructure, and integrations with providers that handle sensitive customer data. Security work happens across it all today, but the ownership is spread across Engineering, Infrastructure, and Security & Trust. We’re hiring our first dedicated Product Security Engineer to make that work systematic. You’ll report to the Backend Platform team manager within EPD (Engineering, Product, and Design), while working across the entire product and infrastructure surface. You’ll find vulnerabilities, determine which findings matter most, and drive them through remediation. Often you’ll fix the problem yourself. Other times you’ll give the owning team a clear reproduction, a practical path forward, and enough context to prioritize correctly. You’ll analyze code, build proof-of-concepts, test running applications, tune or replace noisy tools, and automate the repetitive parts of vulnerability management. This is not a role where you forward scanner alerts and call the queue managed. Product and application security will be your responsibility. You’ll partner closely with our Infrastructure team on cloud security, access, and secrets, and with our Security & Trust Lead on GRC Engineering https://grc.engineering/, compliance (SOC 2) goals, audits, and corporate security. This role is a new one at Close. You’ll have significant room to decide where better tooling, clearer ownership, and a small amount of code can reduce the most risk. OUR STACK Our backend is primarily Python, with Flask and FastAPI services and TaskTiger https://github.com/closeio/tasktiger and Temporal handling much of our asynchronous work. We expose REST https://developer.close.com/ and GraphQL APIs and store data in MongoDB, PostgreSQL, Elasticsearch, and Redis. Our frontend is a large single-page TypeScript application built primarily with React. We bundle with Vite, target modern browsers, and test with Vitest, React Testing Library, Playwright, and Chromatic. The product updates in near real time and uses technologies including WebSockets and WebRTC. Our mobile application is built with React Native. We build and test Docker images in CI/CD and continuously deploy them to Kubernetes on AWS. Our infrastructure uses managed services including EKS, MSK, and ElastiCache, alongside services running on EC2. Terraform and Ansible automate much of the underlying infrastructure, and our containerized local development environment lets engineers run the full system on their own machines. For this role, our stack extends beyond simply backend or frontend: browser behavior, frontend state, API authorization, asynchronous processing, data access, third-party integrations, containers, and cloud configuration can all be part of the same attack path. We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601. AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting. YOU ARE - An application security engineer who writes code. You can move from reading an unfamiliar code path, to reproducing an exploit, to proposing or shipping a production-quality fix. Strong Python or TypeScript experience would be especially useful; fluency across both backend and frontend systems is even better. - Skilled at finding vulnerabilities conventional scanners may miss. You use modern AI-assisted review pipelines, guided by expert judgment, to uncover subtle flaws in web apps and APIs—from authentication, authorization, and tenant isolation to injection, SSRF, unsafe data flows, and business logic. You can threat-model designs, white-box review code, and test running systems. - Offensive-minded and operationally responsible. You know how to test like an attacker without being careless with customer data or production systems. You can turn a finding into a safe reproduction, assess exploitability and business impact, and retest the eventual fix. - An automation builder. You have worked with some mix of SAST, DAST, software composition analysis, container scanning, secrets scanning, or cloud posture tooling. More importantly, you know how to tune tools, connect them to engineering workflows, and remove noise. - AI-native and accountable. You use coding agents and LLMs to accelerate investigation, code review, and repetitive engineering work, but you verify their output. You think carefully about what happens when agents clone untrusted code, install dependencies, or receive access to credentials. - Able to separate severity from priority. A score is an input, not a foregone conclusion. You consider reachability, existing controls, customer impact, and attack chains, then explain the risk in language that is legible to an engineer or business owner. - Comfortable working across the business. You’ll collaborate with product engineers, Site Reliability Engineers, Security & Trust Lead, auditors, and external researchers without confusing partnership for pass-off ownership. You will follow findings to closure even when another team is responsible for the fix. - Self-directed in a remote environment. You can take an ambiguous surface (say, secret rotation or dependency remediation) and learn how it works across multiple systems then turn it into a practical plan with measurable progress. You do not need to arrive as the deepest expert in every part of this scope. You do need to be able to investigate an unfamiliar system, determine what matters, and bring the right people with you. YOU WILL The work spans hands-on application security, security automation, vulnerability management, and infrastructure partnership. Depending on where you find the greatest risk and leverage, projects could include: - Build a recurring product security review program. Threat model new features, audit high-risk areas, review code, and build safe proof-of-concepts in isolated development environments. Work across our backend, frontend, APIs, and customer-facing integrations. - Improve application security testing. Combine static analysis, dependency and secrets scanning, dynamic testing in development, and carefully scoped production testing. Use existing tools where they fit and build focused automation where they don’t. - Own vulnerability intake and remediation. Triage findings from HackerOne, scanners, penetration tests, audits, customers, and internal research. Reproduce issues, assess exploitability and impact, track remediation, and verify fixes. Serve as technical lead for our bug bounty program while contract and budget ownership remain elsewhere. - Turn security alerts into useful engineering work. Verify scanner coverage and automate ingestion, deduplication, enrichment, prioritization, and routing—so teams spend less time interpreting alerts and more time fixing important issues. - Make dependency remediation safer and less manual. Improve scanning across our Python and TypeScript codebases, then build workflows to assess upgrades, stage pull requests, run checks, and route work without exposing credentials to untrusted packages or build steps. - Make secrets routinely rotatable. Partner with service owners and Infrastructure to inventory application secrets, add graceful rotation paths, document provider-specific runbooks, and automate rotation where the provider and risk justify it. Expand our use of Vault-backed dynamic credentials and reduce the number of rotations that require a coordinated fire drill. - Strengthen AWS security with Infrastructure. Evaluate and improve automated detection of risky configuration across identity, networking, compute, storage, containers, and registries. Turn findings into secure defaults, just-in-time access patterns, infrastructure guardrails, and actionable remediation—not build a second Infrastructure team. - Support audits and raising the security floor. Partner with Security & Trust on external assessments, provide technical context, and ensure findings are fixed rather than rediscovered. Along the way, create documentation, paved roads, and lightweight training that helps engineers make safer choices without waiting for a security review. - Take a key technical role in security incident response. Partner with Engineering and Infrastructure to coordinate investigation, containment, and remediation. Contribute to root-cause analysis and follow-up improvements, translating lessons learned into stronger controls and reduced recurrence. Tech you’ll touch: Python, TypeScript, React, Flask, FastAPI, GraphQL, Docker, Kubernetes, AWS, Vault, GitHub Actions, MongoDB, PostgreSQL, Redis, Kafka, Elasticsearch and the security tooling you help us choose. BENEFITS - Compensation: Competitive pay plus an organization-wide goal-based bonus - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay - Parental Leave: Paid leave for primary and secondary caregivers - Sabbatical: A 1-month paid sabbatical every 5 years with the team - Healthcare (US residents): Best-in-class health coverage with the majority of employee and dependent premiums covered. Two medical plans, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability. - 401k (US residents): We match your contributions up to 6%, vested immediately OUR VALUES Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it’s hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others LEARN MORE Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.  Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! Explore our product. Check out a demo https://www.close.com/demo-site! OUR HIRING PROCESS We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Location: New York, NY Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: The TradFi/Settlement Principal Lead is the specialist voice on how traditional financial infrastructure actually works, and what it takes to rebuild it for digital assets. This is a deep-domain role, not a generalist PM function: you need hands-on experience on both sides — settlement, custody, and post-trade flows inside a TradFi institution, and the equivalent flows inside a digital asset or blockchain environment (tokenization, on-chain settlement, digital custody). You understand the full institutional trade lifecycle end to end, and how it maps — and doesn't map — onto digital asset rails. You will partner directly with DIS leads on the vision and strategy for our custom build engagements, co-own product direction for those builds, and translate complex institutional requirements into specs that engineering can execute against without guesswork. You are comfortable challenging assumptions — client-side and internal — and pushing back when a requirement doesn't hold up against how the lifecycle actually operates, on either side of the TradFi/digital asset divide. This is a client-facing role. You will run discovery directly with Tier-1 institutional stakeholders, from operations and engineering teams to senior executives, and you will be the person in the room who can tell the difference between a real settlement constraint and an assumed one — in both the TradFi world and the digital asset world. What You’ll Do: Partner with DIS leads on the product vision and strategy for custom build engagements, owning prioritization and direction as the work moves from concept to delivery Serve as the team's specialist on settlement, clearing, and post-trade flows across both TradFi and digital assets — bring deep, current knowledge of the institutional trade lifecycle (custody, settlement cycles, corporate actions, reconciliation) and how it translates on-chain, into every requirement Translate institutional and regulatory requirements into clear, buildable specs and acceptance criteria that engineering can execute against with minimal rework Run discovery and requirements sessions directly with client stakeholders, from engineers to senior operations and technology leaders, and define success in their terms Challenge ideas and assumptions — both the client's and the team's — pressure-testing every requirement against how TradFi infrastructure actually behaves today and where it needs to change for digital assets Partner closely with the Architect and engineering leads to make sure product decisions hold up technically, and stay in the details when it matters Serve as the voice of the client internally and the voice of the roadmap externally, keeping delivery and client expectations aligned as requirements evolve Embrace and champion the thoughtful adoption of AI tools to improve team performance, decision-making, and output quality What We’re Looking For: Deep, hands-on TradFi experience with settlement systems, post-trade flows, and the full institutional trade lifecycle — custody, clearing, settlement, reconciliation Equally deep, hands-on experience with digital asset or blockchain infrastructure — tokenization, on-chain settlement, digital custody. This role requires genuine fluency in both worlds; a TradFi background alone, or a digital-assets background alone, is not sufficient Proven experience as a Product Owner or Product Lead who has shipped complex, regulated financial infrastructure, not just consumer or generic B2B products Comfort operating as a specialist rather than a generalist — real depth in one domain matters more here than breadth across many Client-facing experience with Tier-1 financial institutions; credible in working sessions with engineers and in briefings with senior stakeholders A strong point of view and the willingness to challenge requirements, assumptions, and even senior stakeholders when the details don't hold up Ability to translate ambiguous, cross-functional institutional requirements into structured specs engineering can build against Experience partnering closely with technical leadership on vision and strategy, not just backlog execution Bonus Points: Background at a custodian, clearinghouse, prime broker, or other post-trade infrastructure provider on the TradFi side, or a digital asset custodian/exchange on the crypto side Formal product management experience inside a regulated fintech or capital markets environment Fluency in payments rails and trading systems alongside settlement Experience having personally led a build that bridged a TradFi institution onto digital asset rails (e.g., a tokenization pilot, on-chain settlement project What We Offer: Competitive base salary and discretionary bonus Hybrid/Flexible Working Arrangements Flexible Time Off (paid) 3% 401(k) company contribution Company-paid health and protective benefits for employees, partners, and other dependents Generous paid Parental Leave Competitive family planning benefits for US employees Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Free daily snacks and weekly breakfasts/lunches Employee Resource Groups Free coaching and counseling sessions through Headspace Apply now and join us as we grow the economy that runs on code. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives. Base Salary Range $200,000 — $250,000 USD Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Engineering Location: Remote US, Only Compensation: $215,000 to $240,000 base plus bonus and equity What You’ll Do: Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. We’re hiring a Principal Software Engineer to head this effort. This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry. This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments in which attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person. As the technical lead, you’ll own the system’s architecture and direction. That means deciding how an investigation is structured, where deterministic code ends and model reasoning begins, what the agent can and can’t touch, how we know it’s working, and which decisions it makes on its own as it proves itself. You’ll work closely with SOC analysts, detection engineers, product, and other engineering teams. You’ll go deep in the code and help the engineers around you grow. Your work will directly shape how Huntress scales protection for the 99% . We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly. Responsibilities: Own the architecture of agentic investigation. You help define how signals move from detection into investigation, how investigation state is managed, how tools are designed and exposed to agents, and what a finished investigation contains: the verdict, the timeline, the scope, and the evidence behind every claim. When the team is stuck between options, you make the call, and the foundations you set are what others build on for years. Build agents that investigate like a strong analyst. You work alongside our SOC and product researchers to learn how experienced analysts actually triage and investigate, then turn that into agent behavior: which questions to ask, which evidence to gather, when to dig deeper, and when to stop and hand off to a human. Take toil off analysts’ plates. Beyond full investigations, you build LLM-powered pre-processing for the tools and data sources analysts rely on every day. It summarizes, correlates, and highlights what matters, so analysts spend their time on judgment instead of assembly. Bring a security mindset to the agent itself. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You design as if someone is trying to manipulate it, because someone will. Trust boundaries, tenant isolation, and auditability are part of the architecture from the start. Treat evaluation as a core part of the product. You define how we measure whether an investigation is correct, well-reasoned, and well-documented, and you make sure no prompt, model, or tool changes without evidence that it helps. Decide with data what the system does on its own. Based on measured performance, you decide where it acts autonomously, where a person reviews its work, and how that changes over time. You also recognize when a problem doesn’t need an agent at all. Build for production, not for demos. You design for reliability, latency, and cost at scale. The system keeps working when models are slow, wrong, unavailable, or quietly changed underneath you, and anyone can trace exactly why an investigation reached its conclusion or why an action was taken. Augment analysts, don’t replace them. You design the handoff between agent and analyst so that when a case reaches a person, the agent’s work makes them faster and better informed. You consider how analysts’ work changes as agents take on more of it, and how we explain agent decisions to partners and customers in a way they can trust. Prototype your way through hard problems. When the team hits something genuinely uncertain, you dig in first: derisk it, prove out the approach, then hand it off clearly. Be the engineering face of the Agentic SOC. In conversations with SOC leadership, other engineering teams, product, and executives, you represent the team’s technical perspective clearly and credibly. You drive alignment on key decisions, carry context in both directions, and protect the team from unclear scope. Balance technical rigor with pragmatism. You push back when a shortcut creates real risk, and you also push back on over-engineering when the goal is discovery. You have a bias for action and frequent feedback from analysts and customers, and you can explain your tradeoffs to engineers and non-engineers alike. Raise the floor and the ceiling. Your technical leadership is measured by how the whole team performs, not just by what you personally ship. That shows up in thoughtful code review, pairing on problems others are stuck on, and creating leverage through better patterns, tooling, and shared understanding. You partner with the engineering manager on team health, give direct feedback, and model the judgment and accountability you want the team to have. What You Bring To The Team: 15+ years of experience developing complex software products, including significant time as the technical lead on production systems Hands-on experience designing, shipping, and operating LLM-based agents in production, covering tool use, context management, structured output, guardrails, and evaluation, along with a clear-eyed understanding of how they fail A track record of building evaluation for non-deterministic systems, such as labeled datasets, offline evals, and regression gates, and of measuring quality over time rather than at launch A security mindset: experience building systems that handle untrusted input, enforce multi-tenant isolation, and produce an audit trail that holds up under scrutiny Experience building systems that make automated decisions with real consequences, and the judgment to know what to automate and what to leave to people Curiosity about how security analysts think and work, and a willingness to spend real time learning from them Deep backend expertise in distributed systems, queues, and durable workflows, and concurrency, with a track record of designing for throughput and correctness under load Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails, and we expect you to become fluent in it Experience with AWS, Azure, or other public cloud environments, and with data stores such as Postgres and Redis Experience with AI coding tools, such as Claude Code BS or MS in Computer Science or Engineering, or equivalent experience Bonus Points: Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate Familiarity with endpoint and identity telemetry and with attacker tradecraft Experience attacking or adversarially testing ML or LLM systems Experience with Ruby on Rails What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Austin Workplace: Hybrid About the Role We're hiring an SDR (Sales Development Representative) to join our team at Cyberhaven, based in Austin, TX or Mountain View, CA. In this role, you'll play a key part in driving top-of-funnel pipeline for a cutting-edge, highly technical product that's redefining data loss prevention and insider risk. You’ll work closely with our Sales and Marketing teams to identify, engage, and qualify prospects at some of the world’s most innovative companies. What you'll do - Identify and research target accounts and key stakeholders within innovative organizations - Engage prospective customers through thoughtful, strategic outreach via email, phone, and social channels - Qualify inbound and outbound leads for the sales pipeline by understanding prospect needs and uncovering pain points - Collaborate with Sales and Marketing teams to refine messaging and develop effective campaigns - Maintain accurate records and engagement activities in CRM and sales engagement tools - Consistently build and nurture a strong early-stage pipeline Who you are - Have 6+ months of SDR experience at a SaaS company with a highly technical product, cybersecurity experience is a plus - Comfortable learning and speaking to technical concepts, and translating them into clear business value for prospects - Skilled communicator - both written and verbal with the ability to engage technical and non-technical stakeholders alike - Proven experience in B2B sales or business development, with a focus on qualifying complex buying cycles and building early pipeline - Proficient with CRM and sales engagement tools like Salesforce, Outreach, Salesloft, or Sales Navigator (or comparable platforms) - You approach outreach with thoughtfulness and strategy, using personalization to break through the noise and connect with the right buyers - Strong problem-solving skills and the ability to identify customer pain points through research and discovery - A collaborative team player who works well with marketing, sales, and technical teams to deliver a seamless buyer experience - Location in Austin, TX or Mountain View, CA - Hybrid 3 days in office Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role AI is changing both sides of the security equation, and Anthropic is focused on putting frontier AI capabilities in the hands of defenders. Cybersecurity is a fast-growing area for Anthropic, spanning enterprise security teams that adopt Claude for their own security work and security companies that build their products on our models. The buyers are demanding and data-driven, from CISOs to hands-on practitioners in security engineering, application security, security operations, threat intelligence, and incident response. As Field Marketing Lead, Cybersecurity, you will lead Anthropic's field marketing for the cybersecurity audience around the world, helping position Claude as the trusted AI partner for security teams. You will align closely with the sales organization, develop the marketing strategies and tools the field needs, and partner with Anthropic's cybersecurity experts in product marketing, solutions marketing, and across the business to turn their positioning and messaging into programs and campaigns. You will be the cybersecurity lead that our campaigns and regional field marketing teams draw on, working with customers in every segment and with a focus on expanding within existing accounts. You will make sure that how we show up to CISOs, practitioners, and the buying committee is credible, consistent, and tied to revenue, whether in a global campaign, an executive roundtable, or a flagship industry event. Location: this is a global role, with a preference for candidates based in San Francisco or New York. Key responsibilities Own the global cybersecurity field marketing plan: define how we reach CISOs, practitioners, and the buying committee in every customer segment, the annual program calendar, and the goals and success metrics agreed with sales leadership before budget is committed Align with the sales organization worldwide: agree on target accounts and buying committees, build programs that expand Anthropic's footprint in existing accounts and open new opportunities, and make sure account teams have what they need to invite, follow up, and convert Partner with product marketing, solutions marketing, and Anthropic's cybersecurity experts: build on their positioning, messaging, and enablement, and work with them to turn cyber use cases into the programs and campaigns that build awareness and demand Develop the marketing strategies and tools the field needs: playbooks, program kits, speaker guidance, and event recommendations that let regional field marketers in the Americas, EMEA, and APAC run cybersecurity programs locally without starting from scratch Design and run flagship cybersecurity moments in the field: executive roundtables, CISO dinners, practitioner workshops, and Anthropic's field presence around major industry events such as RSAC, Black Hat, Gartner Security & Risk Management Summit, and Infosecurity Europe, in step with the launch, content, and thought leadership plans led by product and solutions marketing Serve as the cybersecurity field lead for integrated campaigns: bring audience insight, field feedback, and program ideas, and extend global campaigns into regional programs so they land with CISOs, practitioners, and the rest of the buying committee Bring the voice of the security buyer back into Anthropic: share what you hear from customers, analysts, and the field with Product, Sales, and Marketing leadership Measure what matters: sourced and influenced pipeline, expansion within existing accounts, program-level attribution, and a clear read on which programs earn more investment, built with Marketing Ops Protect the brand with a skeptical audience: hold a high bar for technical accuracy, keep the story focused on defenders and responsible deployment, avoid fear-based messaging, and know when to say no to a program that would not earn trust Operate as connective tissue across Anthropic: Sales, Campaigns, regional Field Marketing, Product Marketing, Solutions Marketing, Partner Marketing, Partnerships, Events, and Comms all touch this audience. You keep them coordinated and the customer experience coherent Minimum qualifications Working fluency in the cybersecurity landscape, across areas such as security operations, detection and response, threat intelligence, application security, vulnerability management, cloud security, and governance, risk and compliance, with enough technical depth to hold a credible conversation with both CISOs and hands-on practitioners A track record of partnering with sales teams on pipeline and on expansion within existing accounts, including account-based programs and executive engagement, with results to show for them Experience across both integrated campaigns and field marketing, and the judgment to know which one a given goal calls for Experience operating globally: you have led programs across multiple regions and enabled local teams to run them well Strong influence without authority: able to set direction for campaigns and regional field marketers who do not report to you Comfort building in ambiguity: the playbook for this motion is being written now, and you'll write much of it Rigor on measurement: fluent in pipeline attribution with sales and ops counterparts Experience working alongside product marketing and technical experts, and turning their positioning and messaging into field programs and campaigns Range across customer segments: you can adapt a program for a large enterprise, a mid-size company, and a fast-growing startup Preferred qualifications 8+ years of B2B marketing experience, with significant time in field marketing or demand generation for cybersecurity buyers at a security vendor or an enterprise technology company Hands-on background in security, such as time as a practitioner, sales engineer, or product marketer for a security product Familiarity with the AI ecosystem and how enterprises adopt AI products, including how AI is changing security work for defenders Experience marketing trust-sensitive or dual-use products, where responsible deployment is central to the story Existing relationships in the security community: CISO networks, analysts, industry groups, and event organizers Experience marketing to regulated industries or public sector buyers, where security review shapes the deal Experience working with security technology partners, managed security service providers (MSSPs), or global systems integrators The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $400,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United Kingdom (Remote); Ireland (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a Senior Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology. You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc). What You'll Do - Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives. - Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security. - Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders. - Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls. - Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines. - Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads. - Provide structured feedback to Product and Engineering on feature gaps and market needs. - Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security. - Support channel and technology partners with technical enablement. - Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc. - Listen deeply and perceive feedback as an opportunity to improve. - Demonstrate a high level of empathy, resilience, and humility. What You'll Bring - 5+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role. - Experience with using/configuring/debugging Linux machines and network issues. - Strong understanding and experience with Kubernetes, including hands-on troubleshooting. - Strong knowledge of at least one cloud computing platform - Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles). - Advanced understanding of identity security and modern Zero Trust security approaches. - Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools - Strong understanding of system architecture, provisioning, and administration - Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements. - Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues - Ability to engage both technical and executive stakeholders with credibility and clarity. - Strong presentation, demo, and white-boarding skills. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Singapore Contract: Twelve-month contractor Location: Singapore Team: Global Events / APAC ABOUT OPENAI OpenAI is a leading artificial intelligence research and technology organization dedicated to ensuring that general-purpose AI benefits all of humanity. Known for its pioneering work in advanced AI systems, OpenAI operates with a strong commitment to safety, responsibility, and global impact. The Events team at OpenAI is a highly collaborative, mission-driven group focused on designing exceptional, one-of-a-kind experiences. The team is passionate about bringing people together, amplifying diverse voices, and creating meaningful moments that reflect OpenAI’s values. ABOUT THE ROLE GreenLight is recruiting a Singapore-based Event Manager for a full-time, twelve-month contract supporting OpenAI’s strategy and execution across a wide portfolio of events. Working under the guidance of the APAC Events lead, this role will partner closely with local and global cross-functional teams to deliver sophisticated, high-impact experiences for an innovative global technology organization. The role will support projects across the wider APAC region with flexibility to travel and work in other markets based on business and event requirements. The ideal candidate brings strong regional expertise, operational excellence, cultural fluency, and a passion for creating original, meaningful experiences, particularly within technology and thought leadership contexts. The role owns event operations, regional vendor coordination, guest experience, and post-event reporting. This position is based in Singapore and requires working from the office at least three days per week, alongside travel across APAC and internationally as project needs require. KEY RESPONSIBILITIES - Own the full event lifecycle for programs, including concept development, planning, workstreams, budgeting, logistics, catering, and on-site production. - Partner with local teams to translate regional priorities and OpenAI’s complex AI technology into locally relevant, globally consistent programming, clear event objectives, timelines, and measurable outcomes. - Source, negotiate, and coordinate with trusted local vendors, including venues, caterers, AV providers, and creative production teams, while meeting OpenAI’s standards and compliance requirements. - Own attendee registration, check-in processes, and event communications, including localized pre- and post-event outreach. - Maintain meticulous financial records, manage budgets and procurement processes, coordinate invoices and multi-market payment and tax requirements with the relevant teams, and report expenditures against targets. - Collaborate with OpenAI’s global and regional Marketing, Sales, Product, Policy, Communications, Partnerships, Procurement, and Security teams to align events with program goals, core narratives, and brand guidelines. - Implement and manage locally appropriate safety, security, accessibility, and operational protocols, prioritizing attendee well-being and compliance. - Measure event performance, collect attendee feedback, and share insights and regional learnings to continuously improve program quality and impact. - Drive creative innovation across event touchpoints, producing original, immersive experiences that are bold, seamless, and differentiated. - Manage high-stakes events involving senior executives, enterprise partners, developers, policymakers, and media. IDEAL CANDIDATE PROFILE You may be a strong fit for this role if you: - Have 7+ years of experience leading complex, high-profile events at a global company, including end-to-end planning, on-site execution, and post-event analysis. - Are based in Singapore, understand the local event landscape, and are willing and able to travel and work across APAC as needed to support other projects. - Thrive in fast-paced environments while maintaining high standards across every aspect of a project. - Are fluent in English and communicate with confidence, clarity, and cross-cultural sensitivity. - Bring deep understanding of regional cultural nuances and audience expectations. - Are energized by creating original, first-of-their-kind experiences. - Manage multiple concurrent projects across business functions with confidence and clarity, prioritizing and making smart trade-offs as needs evolve. - Have a strong network of regional vendors and production partners. - Demonstrate strong financial and operational acumen, including budgeting, procurement, and multi-market payment and tax considerations. - Have experience partnering with cross-functional leaders and stakeholders. - Remain grounded and decisive amid ambiguity and shifting priorities, with a proactive, collaborative, solutions-oriented mindset. - Have a strong interest in artificial intelligence and OpenAI’s global impact. - Excel at building trusted relationships with local cross-functional teams, vendors, and agencies while delivering outstanding guest experiences in fast-moving environments. - Have existing work rights in Singapore.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Policy Communications Manager to help drive external communications for our security, governance, and responsible scaling programs, and associated work. This role offers the opportunity to help shape how Anthropic communicates about our approach to developing secure AI systems and products, our work to uphold and iterate on our Responsible Scaling Policy framework, and the unique corporate structure that keeps the company accountable to its mission, including our Long-Term Benefit Trust (LTBT) and our status as a public benefit corporation. You'll partner closely with our security, product, legal, governance, and Responsible Scaling Policy (RSP) teams to communicate Anthropic's approach to building safe and secure AI models as the technology becomes increasingly capable across critical domains like cybersecurity. You'll also help lead communications about how Anthropic is governed: the role of the LTBT's independent trustees in overseeing the company and electing members of our board, the obligations that come with our public benefit corporation charter, and why we believe this structure matters as AI systems grow more powerful. As governments establish regulatory frameworks for frontier AI, you'll help articulate how Anthropic approaches its transparency obligations and public reporting commitments, translating evolving requirements into clear, credible external communications. This will include balancing proactive storytelling about product security updates and launches with thoughtful handling of reactive matters as they arise. We're charting new terrain communicating about fast-moving frontier model capabilities and threat surfaces, and about institutional structures few other companies have built. You'll bring strong communications fundamentals to the role but recognize that traditional approaches may not map cleanly to the novel issues we're tackling. The ideal candidate is an experienced issues handler with strong executive management skills, attention to detail, and the judgment to navigate sensitive topics with care. You should be able to move quickly under pressure and tight deadlines, write crisply, and distill complex security, governance, and technical topics for a broad audience while maintaining accuracy. This is a unique opportunity to help define how one of the world's leading AI safety companies communicates about the security and governance challenges that will shape the future of the technology. Key responsibilities Develop and execute communications strategies for Anthropic's approach to AI security, governance, and responsible scaling Drive external communications about Anthropic's corporate governance, including the Long-Term Benefit Trust and our public benefit corporation status, explaining how these structures provide independent oversight and accountability to our mission Serve as a trusted communications partner to security, product, legal, governance, and RSP leaders on sensitive, fast-moving matters Develop proactive communications around emerging regulatory frameworks and transparency obligations, including public reporting commitments, disclosure requirements, and Anthropic's engagement with oversight bodies Manage reactive inbound media requests on complex security and governance topics Build and maintain relationships with journalists and influencers covering security, corporate governance, and technology policy Prepare executives for media interviews, speaking engagements, and public appearances, developing thought leadership opportunities that position Anthropic's leaders as credible voices on AI security, governance, and responsible development Write blog posts, statements, talking points, and other communications materials that explain our security, governance, and responsible scaling work clearly and accessibly, maintaining accuracy Support reactive communications efforts with speed, accuracy, and sound judgment Minimum qualifications Experience in policy communications, including managing communications around complex security or governance topics Excellent written and verbal communication skills, with the ability to distill complex technical topics accurately for broad audiences Experience in issues management and developing reactive communications under pressure and tight timelines Strong executive management skills and a proven ability to work seamlessly across technical and non-technical teams A track record of building media relationships A results-oriented, high-agency working style, with a bias toward flexibility and impact Comfort operating in new terrain, where the technology is evolving quickly and the right communications approach may not yet exist A deep commitment to ensuring that transformative AI systems are developed safely Preferred qualifications 8+ years of experience in policy communications, ideally at a high-growth technology company Experience communicating about corporate governance, regulatory affairs, or oversight structures, and comfort explaining novel institutional arrangements to broad audiences Existing relationships with security, governance, and tech policy reporters and influencers The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote-Texas; Remote-Florida; Remote-North Carolina; Remote-Georgia Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION At UiPath, we believe the future of enterprise transformation lies in the convergence of AI, automation, agents, people, and enterprise systems. As a Principal AI Architect, you will serve as a senior strategic advisor to technology and business leaders navigating the rapidly evolving landscape of enterprise AI, agentic systems, automation, and digital transformation. You will help global life sciences organizations define AI strategies, evaluate emerging technologies, establish governance models, and build scalable operating frameworks that accelerate innovation while maintaining control and compliance. This role combines enterprise technology strategy, executive engagement, industry expertise, and thought leadership. Working directly with CIOs, CTOs, Chief AI Officers, Enterprise Architects, and digital transformation leaders, you will help shape how organizations operationalize AI and Agentic Automation at enterprise scale. WHAT YOU'LL DO AT UIPATH - Serve as a trusted advisor to executive leaders on enterprise AI, automation, agentic transformation, and technology strategy. - Lead strategic discussions with CIOs, CTOs, Chief AI Officers, Enterprise Architects, and digital transformation leaders. - Help customers define long-term AI, automation, and agentic transformation roadmaps aligned to business, operational, and innovation objectives. - Understand how organizations are building AI platforms, agent frameworks, copilots, knowledge architectures, orchestration layers, and governance models. - Articulate how UiPath fits within broader enterprise AI ecosystems and how Agentic Automation complements existing investments in AI, cloud, and enterprise technologies. - Guide customers through critical architecture decisions including agents versus workflows versus automation, centralized versus decentralized AI models, and governance and control frameworks. - Develop future-state architecture and operating model recommendations that support scalable and sustainable enterprise AI adoption. - Advise customers on AI governance, risk management, compliance, security, and operationalization strategies. - Translate emerging developments in AI, automation, large language models, and agentic technologies into practical business opportunities and transformation initiatives. - Partner with internal Product, Go-To-Market, Technology Alliances, and Industry teams to ensure that our solutions are comprehensive and match the needs of our customers. - Represent UiPath as a thought leader through executive briefings, customer engagements, industry conferences, and market-facing events. - Share industry trends, best practices, and competitive insights across the UiPath organization. WHAT YOU'LL BRING TO THE TEAM - Extensive experience advising large enterprises on AI adoption, platform strategy, automation, or technology modernization initiatives. - Strong understanding of enterprise AI ecosystems, including AI platforms, cloud services, agent frameworks, orchestration technologies, workflow platforms, and automation solutions. - Ability to evaluate competing and complementary technologies and provide strategic guidance on architecture, operating models, and platform investments. - Experience helping organizations establish AI governance frameworks, operating models, and enterprise adoption strategies. - Strong understanding of how enterprises operationalize AI at scale, including platform management, organizational readiness, governance, and value realization. - Demonstrated success engaging executive stakeholders including CIOs, CTOs, Chief AI Officers, Enterprise Architects, and digital transformation leaders. - Exceptional executive presence, communication skills, and ability to influence strategic technology decisions. - Strong storytelling capabilities with the ability to translate complex technical concepts into clear business outcomes. - Preferred experience working with global life sciences organizations, including pharmaceutical, biotechnology, medical device, or contract research organizations. - Candidates must be authorized to work in the United States for this role. - Ability to travel up to 25% #LI-KS6 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. Why Technology at loveholidays Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology https://tech.loveholidays.com/ and adhere to our key technology principles https://tech.loveholidays.com/the-5-principles-that-helped-scale-loveholidays-7ea0b0fd3df9 that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this. The difference you’ll make You’ll sit in the Discover and Book team, reporting to the Lead Software Engineer. You’ll work closely with our product and design teams to help shape fast, accessible and reliable experiences for customers. You’ll work on high-impact journeys across search, discovery and booking, helping customers find and book their next holiday across web and mobile, while continuing to evolve our frontend platform and keep us at the forefront of modern web engineering. You’ll create polished, high-performing customer experiences that make finding and booking a holiday simple and trustworthy. You’ll bring strong product and engineering judgement to the team, balancing speed of delivery with accessibility, performance, consistency and long-term maintainability. Discover and Book sits within our Customer Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers. You will: - Build modern, responsive web experiences that are fast, accessible, reliable and maintainable. - Work closely with Product and Design to turn customer problems into simple, intuitive journeys. - Raise the quality bar for UI by ensuring experiences are accessible, visually consistent and work well across devices, browsers, languages and European markets. - Build and evolve customer journeys that work seamlessly across the web and our iOS and Android app, accounting for the behaviours and constraints of each platform. - Evolve our design system, shared components and design tokens so teams can build consistent experiences quickly. - Improve web performance, including page load speed, rendering, bundle size and Core Web Vitals. - Use experimentation, analytics and customer insight to make informed product decisions. - Build well-tested, observable features and use production signals to continuously improve them. - Collaborate with backend engineers on APIs and data contracts, keeping data ownership clear and frontend integrations straightforward. - Mentor other engineers through pairing, code review and pragmatic technical guidance. - Contribute to our frontend migration, bringing customer journeys from our established application onto our modern shared frontend platform. Your day-to-day: - Deliver customer-facing features iteratively, using experimentation and customer insight to validate ideas and improve outcomes. - Partner with engineers, designers, product managers and analysts within and beyond your team. - Build and maintain reusable UI components, patterns and tooling. - Validate customer experiences across web, iOS and Android. - Make thoughtful technical decisions that support both immediate customer value and longer-term platform goals. - Ensure features are accessible, resilient and measurable. Investigate and resolve production issues using observability tools, analytics and customer feedback. - Leave the codebase, documentation and developer experience better than you found them. Your skillset: - Experience building server-rendered, performant web applications. - A strong understanding of HTML, CSS, responsive design and browser behaviour. A practical commitment to web accessibility and inclusive design. - Experience creating and maintaining component libraries or design systems. - Experience consuming and shaping APIs, ideally GraphQL and REST. - Strong testing habits across unit, integration and end-to-end testing. An understanding of performance, monitoring, reliability and observability in customer-facing web applications. - The ability to break down ambiguous problems, make sound trade-offs and deliver incrementally. - Takes ownership of outcomes, not just tasks. Proactively identifies opportunities to improve the customer experience and considers how their work supports our customer vision as we scale into new markets. - You can work effectively across frontend and backend boundaries, collaborating with teams to deliver end-to-end customer journeys. - Clear communication and a collaborative approach to working with Design, Product and Engineering colleagues. Our frontend tech stack Core: TypeScript · React/Preact · Vite · SSR · GraphQL · Figma · Storybook · GitHub Other: Panda CSS · Design Tokens · Node.js · Vitest/Jest · Playwright · Appium · Capacitor · OpenTelemetry · Sentry · Feature Flags The interview journey: - Talent intro - 30 mins - 1st stage with two Software Engineers - 45 mins - Take-home challenge - Final stage with key stakeholders, in office - 3 hours - Challenge discussion - 1 hour - Reliability and Infrastructure - 45 mins - Tech and Product Culture - 45 mins Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports To: Director of Product Management, Platform Location: Remote US Compensation Range: $230,000 to $250,000 base, plus bonus and equity What You’ll Do: Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders. Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases. Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns. Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value. Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done. Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows. Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete. Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories. Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities. Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work. Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth. Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action. Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration. Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure. Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication. Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor. Responsibilities: Huntress is building a unified platform that helps product teams ship faster, gives partners a more coherent experience, and makes the value of Huntress visible and actionable. We are looking for a Staff Product Manager to lead the connected product strategy across Core Platform and Platform Value. This is one integrated platform leadership role. You will own the shared foundations that products depend on and the user experiences through which partners understand, configure, and act on the value Huntress delivers. Your scope will include platform services and system-of-record surfaces such as identity, SSO, RBAC, accounts, organizations, auditability, product enablement, and shared platform capabilities. It will also include partner-facing experiences such as reporting, dashboards, onboarding, action workflows, and other surfaces that help MSPs demonstrate and operationalize security outcomes for their clients. The role is especially important to Huntress because our customers are often managed service providers. You will need to understand the MSP business model, including how partners manage multiple organizations, delegate access, standardize workflows, demonstrate value to clients, and scale operations across their customer base. This is a hands-on Staff-level individual contributor role. You will set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude—from platform vision and investment cases to user research, prototypes, requirements, launches, and measurable outcomes. What You Bring To The Team: 7+ years of experience in a product management role, with a track record of increasing scope and impact. 2+ years of direct experience with the MSP business model and workflows. You understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale. 3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams. A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery. Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces. Experience building products for complex B2B users, administrators, operators, or technical professionals. The ability to connect technical platform investments to clear user outcomes and business value. Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests. Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions. Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes. Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership. Experience working in an agile development environment using modern product and engineering tools. Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions. Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services. As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company. This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved. - You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades. - You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest. - You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team. - You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs. - You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements. - You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale. - You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs. - You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent. Bonus points for: - Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice. - Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB. - Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity. - Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them. - Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale. - Experience in a security, identity, or other high-trust product environment. What you can expect: - Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy. - Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years. - Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform. - Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery. - Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals. - Drive adoption of automation and AI-assisted operations to reduce toil across the organization. - Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders. USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.