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Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. ABOUT THE ROLE At Phantom, we're looking for an AI Engineer to help shape how AI is adopted and scaled across the company. You'll play a key role in building the internal AI tools, integrations, and automation that enable teams to work smarter, move faster, and operate more efficiently. This is a hands on engineering role focused on turning emerging AI capabilities into practical, reliable solutions that drive meaningful business impact. You'll partner closely with teams across the organization to identify opportunities, build AI powered workflows, and establish the technical foundations that make AI accessible, secure, and scalable. We're looking for someone who enjoys building, experimenting, and shipping, with a strong understanding of modern LLM technologies and the engineering fundamentals required to bring AI solutions into production. RESPONSIBILITIES - Build AI Solutions: Design, develop, and deploy AI powered tools, agents, and automation that streamline workflows and solve real business problems across the organization. - Develop AI Integrations: Connect LLMs and AI applications with internal systems, APIs, and enterprise tools to enable seamless, intelligent workflows. - Own AI Infrastructure: Build and maintain the underlying infrastructure, services, and integrations that support reliable AI applications across teams. - Enable AI Adoption: Partner with stakeholders to identify opportunities for AI, translate business needs into technical solutions, and empower teams to leverage AI tools effectively. - Build for Scale: Develop reusable components, frameworks, and tooling that make it easier for teams to build, customize, and maintain their own AI workflows. - Ensure Security & Reliability: Implement appropriate access controls, monitoring, observability, and operational safeguards to ensure AI solutions are secure, reliable, and maintainable. - Optimize AI Usage: Monitor model performance, usage, and costs while identifying opportunities to improve efficiency, quality, and business outcomes. - Drive Innovation: Stay current with emerging AI technologies, evaluate new models and frameworks, and identify practical opportunities to bring new capabilities into the organization. QUALIFICATIONS - Strong software engineering background with experience building and maintaining production applications, services, or internal platforms. - Hands on experience developing applications using LLMs such as OpenAI, Anthropic Claude, or open source models. - Proficiency in Python, TypeScript, or similar programming languages, with experience integrating APIs and building backend services. - Experience building AI agents, workflow automation, or applications that leverage LLM orchestration frameworks. - Familiarity with retrieval augmented generation (RAG), tool calling, structured outputs, prompt engineering, and modern AI application patterns. - Experience integrating applications with enterprise tools, internal systems, and third party APIs. - Understanding of cloud infrastructure, deployment practices, monitoring, and production reliability. - Strong product mindset with the ability to translate ambiguous business problems into practical technical solutions. - Ability to work independently, take ownership of projects, and collaborate effectively with both technical and nontechnical stakeholders. - A genuine interest in AI and a bias toward experimentation, execution, and measurable impact. NICE TO HAVE - Experience building internal AI platforms or enterprise AI automation solutions. - Familiarity with AI coding tools, agent frameworks, and orchestration platforms. - Experience with technologies such as LangChain, LangGraph, Claude Agent SDK, or similar frameworks. - Experience with MCP, enterprise connectors, and AI tool integrations. - Familiarity with LLM observability, evaluation frameworks, cost optimization, and usage analytics. - Experience implementing security, governance, and access controls for enterprise AI applications. - Experience working in a fast growing technology company where speed, ownership, and adaptability are essential. You'll help make AI a practical and valuable part of how Phantom operates. Success means delivering solutions that teams actively use, reducing manual work, accelerating execution, and creating a scalable foundation for continued AI adoption. You'll have the opportunity to own projects from concept through production, influence our internal AI strategy, and help define how we leverage AI across the organization. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: United States Workplace: Remote ABOUT THE TEAM ClickHouse is hiring a talented Senior Frontend Engineers for our Unified Console - Growth Team. This team focuses on great user experience, A/B testing, signup and authentication funnel, onboarding, customer activation and product analytics instrumentation. If you’re excited about implementing seamless UX, have a genuine interest in business metrics and customers behaviour, this team could be a great fit. WHAT YOU WILL DO - Implement new onboarding flows, A/B experiments and upgrade funnels to improve conversion and retention - Partner cross-functionally with product and design - Contribute to our growth infrastructure: attribution system and experiments framework - Help maintain code quality, organization, and automation - Participate in code reviews and contribute to a culture of continuous improvement WHAT WE ARE LOOKING FOR: - 6+ years experience building customer-facing products at a high quality software company - Strong React, Typescript and web fundamentals - Track record of driving complex, end-to-end features - A strong product and UX sensibility - Excellent communication and collaboration skills PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: New York, New York, United States About the Role iCapital is looking to hire a Vice President to join the Corporate Reporting team within Corporate Finance. Reporting to the Senior Vice President, SEC Reporting, this individual will be a key leader across building out the firm’s SOX controls readiness program as well as focus on iCapital's technical accounting programs. This role combines hands-on experience with business process controls and IT general controls (ITGCs), public-company reporting and governance requirements, and complex U.S. GAAP technical accounting matters. This individual will partner closely with other members of the Corporate Finance, Corporate Development, Technology, Legal and Compliance, Human Resources and Benefits teams. This role also works with outsourced advisors for technical accounting and tax, external auditors, and other business leaders to build scalable, audit-ready processes and help prepare the organization to operate like a public company. Responsibilities Lead key workstreams within the firm-wide SOX program, including risk assessment, scoping, control design, documentation, testing coordination, deficiency evaluation, remediation, and executive reporting. Provide subject matter expertise across both business process controls and ITGCs, including the evaluation of control dependencies, automated controls, system-generated reports, and key interfaces. Help design and execute the organization’s path to SOX compliance, including readiness planning, external auditor coordination, evidence standards, testing strategy, and sustainable program governance. Partner with process and control owners to develop and maintain process narratives, flowcharts, risk and control matrices, and other control documentation. Identify control gaps and process improvement opportunities, develop practical remediation plans, and drive issues through timely and sustainable resolution. Provide periodic reporting to senior management, including the CAO and CFO, on SOX readiness, testing results, remediation status, emerging risks, and key decisions. Lead and support initiatives across accounting, financial reporting, internal controls, governance, and SEC reporting capabilities. Prepare and review technical accounting memoranda for complex and judgmental matters, including business combinations, asset acquisitions, revenue recognition, stock-based compensation, consolidation, capital raising activity and other transactions. Research and assess new accounting standards and SEC developments, determine their impact, and coordinate implementation across relevant stakeholders. Develop and maintain accounting policies that translate U.S. GAAP and SEC requirements into clear, scalable operating practices. Support financial statement preparation and review, including U.S. GAAP and SEC disclosure requirements, as needed. Mentor team members and strengthen technical accounting, controls, project management, and executive communication capabilities across the organization. Qualifications 8+ years of progressive public accounting, internal controls, financial reporting, or technical accounting experience Public accounting experience is required CPA license is required Demonstrated experience testing or evaluating internal controls at a public company, including both business process controls and ITGCs Experience helping a company prepare for or complete its first year of Section 404(b) auditor attestation is strongly preferred Strong knowledge of U.S. GAAP, SEC reporting requirements, PCAOB standards, and public-company internal control expectations Able to research complex accounting matters, develop well-supported conclusions, and prepare clear technical accounting memoranda Financial services, fintech, asset management, wealth management, or alternative investments experience is preferred Proven ability to lead cross-functional programs, influence senior stakeholders, prioritize competing demands, and drive workstreams to completion Excellent written and verbal communication skills, with the ability to translate technical matters into concise, decision-oriented recommendations Highly organized and detail-oriented and able to connect detailed execution to broader business objectives Benefits The base salary range for this role is $150,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greenwich, Connecticut, United States About the Role iCapital is looking to hire a Vice President to join the Corporate Reporting team within Corporate Finance. Reporting to the Senior Vice President, SEC Reporting, this individual will be a key leader across building out the firm’s SOX controls readiness program as well as focus on iCapital's technical accounting programs. This role combines hands-on experience with business process controls and IT general controls (ITGCs), public-company reporting and governance requirements, and complex U.S. GAAP technical accounting matters. This individual will partner closely with other members of the Corporate Finance, Corporate Development, Technology, Legal and Compliance, Human Resources and Benefits teams. This role also works with outsourced advisors for technical accounting and tax, external auditors, and other business leaders to build scalable, audit-ready processes and help prepare the organization to operate like a public company. Responsibilities Lead key workstreams within the firm-wide SOX program, including risk assessment, scoping, control design, documentation, testing coordination, deficiency evaluation, remediation, and executive reporting. Provide subject matter expertise across both business process controls and ITGCs, including the evaluation of control dependencies, automated controls, system-generated reports, and key interfaces. Help design and execute the organization’s path to SOX compliance, including readiness planning, external auditor coordination, evidence standards, testing strategy, and sustainable program governance. Partner with process and control owners to develop and maintain process narratives, flowcharts, risk and control matrices, and other control documentation. Identify control gaps and process improvement opportunities, develop practical remediation plans, and drive issues through timely and sustainable resolution. Provide periodic reporting to senior management, including the CAO and CFO, on SOX readiness, testing results, remediation status, emerging risks, and key decisions. Lead and support initiatives across accounting, financial reporting, internal controls, governance, and SEC reporting capabilities. Prepare and review technical accounting memoranda for complex and judgmental matters, including business combinations, asset acquisitions, revenue recognition, stock-based compensation, consolidation, capital raising activity and other transactions. Research and assess new accounting standards and SEC developments, determine their impact, and coordinate implementation across relevant stakeholders. Develop and maintain accounting policies that translate U.S. GAAP and SEC requirements into clear, scalable operating practices. Support financial statement preparation and review, including U.S. GAAP and SEC disclosure requirements, as needed. Mentor team members and strengthen technical accounting, controls, project management, and executive communication capabilities across the organization. Qualifications 8+ years of progressive public accounting, internal controls, financial reporting, or technical accounting experience Public accounting experience is required CPA license is required Demonstrated experience testing or evaluating internal controls at a public company, including both business process controls and ITGCs Experience helping a company prepare for or complete its first year of Section 404(b) auditor attestation is strongly preferred Strong knowledge of U.S. GAAP, SEC reporting requirements, PCAOB standards, and public-company internal control expectations Able to research complex accounting matters, develop well-supported conclusions, and prepare clear technical accounting memoranda Financial services, fintech, asset management, wealth management, or alternative investments experience is preferred Proven ability to lead cross-functional programs, influence senior stakeholders, prioritize competing demands, and drive workstreams to completion Excellent written and verbal communication skills, with the ability to translate technical matters into concise, decision-oriented recommendations Highly organized and detail-oriented and able to connect detailed execution to broader business objectives Benefits The base salary range for this role is $150,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Latvia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement. This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch. Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers. As part of our team, your responsibilities in this role will include: Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed. Build and maintain MCP servers and tool layers that give agents governed access to company data and systems. Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing. Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks. Contribute to shared platform pieces: the agent template, the LLM gateway, observability. Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent. Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes. Our ideal candidate possesses the following skills: 5+ years of software engineering experience, with production systems you've designed, shipped and supported. Proven experience building LLM-based agents or agentic workflows that reached production with real users. Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one. Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data. Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management. Strong Python and SQL. Comfortable in TypeScript/Node.js. Solid production engineering on AWS: Docker, CI/CD, testing, observability. Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes. Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce. Clear communication with technical and non-technical stakeholders, in English. Nice to have: LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar). B2B contact and company data: enrichment, deduplication, matching. Cloud operations or FinOps: monitoring, incident handling, cost management. Event-driven or workflow-engine experience (Kafka, Temporal or similar). Experience replacing no-code or workflow-tool automations with production code. What we offer: Fully remote work format; A collaborative and creative environment that values initiative and experimentation; Paid time off and sick leave; Reduced working hours on Fridays during the summer; Days-off on US national holidays + your birthday; Schedule: 14 PM - 23 PM EEST (Kyiv time).

Location: Guatemala City Workplace: hybrid About the Opportunity Our corporation is expanding and optimizing commercial operations across our business units. We are currently looking for a dynamic and results-driven Sales Trainer & Consultant for a 3-month project to lead training initiatives, elevate commercial capabilities, and standardize sales processes for one of our key corporate brands. If you are passionate about coaching high-performing teams, designing impactful sales curricula, and driving measurable revenue growth through structured training, this challenge is for you! Role Overview You will assess current sales methodologies, build tailored enablement materials, and deliver intensive training sessions to enhance our sales team’s closing ratios, objection handling, and alignment with the brand’s core value proposition. Requirements: 3+ years of proven experience as a Sales Trainer , Sales Coach , Sales Consultant , or similar role. Strong background in direct, B2B, or B2C sales with a track record of exceeding targets. Demonstrated ability to create engaging, hands-on instructional materials and workshops. Exceptional communication, presentation, and mentoring skills. Data-driven mindset with the ability to connect training activities to business performance.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next. Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation. What will I be doing? Strategy and ownership Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support Bring clear proposals and recommendations to leadership, and act on them with autonomy Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries. Process design and improvement Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows Own day-to-day operational process fixes and keep existing processes effective Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region Design and implement process control metrics, and monitor process performance and KPIs Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support Ensure compliance with internal policies and external regulations Continuous Improvement Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc. Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions Stakeholders and delivery Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer Partner and collaborate with cross-functional teams to build and maintain processes and related training Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation What skills do I need? Experience: 4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management Strong technical capability: You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus. AI and automation: Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage. Improvement frameworks: Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.) Data and strategy: You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans Ownership: A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions Influence: Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience. Collaboration: Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Mexico Workplace: remote About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  About the Role We're hiring a technically strong Senior Data Analyst to help modernize how our FP&A organization uses data, analytics, and automation. This is an embedded Finance role: you'll report directly to the FP&A Director and work side by side with her day to day while partnering closely with our central Data Analytics and Data Engineering teams on infrastructure, standards, and complex technical problems. It's a hands-on execution role for someone who builds. Financial and operational data at Welocalize lives across multiple systems - Workday Financials, Adaptive Planning, Salesforce, a Redshift data warehouse, Power BI, and years of Excel workbooks carrying critical processes. Much of it doesn't connect cleanly, and a lot of institutional knowledge lives in undocumented spreadsheets, manual processes, and Power Queries rather than any system of record. You might start with a complex, years-old Excel workbook and a simple prompt: “This is how we do this today.” Your job isn't to automate the workbook as-is - it's to understand its purpose, trace its logic to source, figure out what users actually need, and design something better: a rebuilt pipeline, a SQL/Python replacement, a driver-based view, an exception-monitoring workflow, or an AI-assisted tool. We're just starting to build out an FP&A AI repository - documentation, business logic, and workflows meant to let AI reliably execute FP&A processes, not just answer one-off questions - and you'll partner with us to determine its direction. This role is a deliberate combination of three things: 1. Fluency with data itself - the ability to query, shape, and manipulate data directly. 2. An engineering mindset - building automated, repeatable systems (workflows and dashboards that run and refresh on their own, integrations across tools) rather than one-off analysis, and knowing how to scope and coordinate real pipeline or data mart work with Data Engineering. 3. An investigative instinct - the ability to look at data and figure out what it's telling us, not just execute a report exactly as specified. What You'll Do Partner directly with FP&A leadership to understand existing reporting, analytical, and planning processes and identify where they should fundamentally change, not just get faster. • Reverse-engineer complex Excel workbooks and manual processes to understand their data sources, business logic, calculations, and the questions their users are actually trying to answer. • Design and build automated solutions using SQL, Python, ETL/data transformation, APIs, and modern AI tools. • Work through large, imperfect, multi-system datasets - resolving data quality, mapping, reconciliation, and grain issues along the way. • Perform exploratory analysis to identify trends, anomalies, relationships, and underlying business drivers, rather than simply reporting what happened. • Design dashboards and reporting experiences around the decisions people actually need to make, not a recreation of an existing spreadsheet in a new tool. • Build AI-assisted, interactive HTML reporting tools - developed with the help of AI coding tools and engineered to refresh efficiently on their own, without repeated AI calls. • Develop driver-based analysis, exception reporting, and monitoring approaches that surface important changes proactively. • Explore and build AI-assisted and agentic workflows - including ways for LLMs to interact with data, tools, APIs, and reporting processes. • Partner with the central Data Analytics and Data Engineering teams on shared data infrastructure and standards - including scoping and coordinating data pipeline and data mart requests. • Contribute in a leadership capacity within the analytics function even without formal management responsibility - shaping how problems get approached, mentoring by example, and helping set the bar for analytical rigor. • Translate complex analytical findings into clear, actionable insight for Finance leaders and other business stakeholders. • Partner in building out our FP&A AI repository - the documentation, conventions, and workflows meant to let an AI assistant execute FP&A processes reliably - and help shape its direction as we go. How You Think Technical skills matter, but how you approach problems matters just as much. We're looking for someone who: • Is genuinely curious and naturally asks “why?” when something doesn't reconcile or doesn't make sense. • Enjoys digging into messy or unfamiliar data and figuring out how things connect. • Doesn't assume an existing process or report is right simply because that's how it's always been done. • Can take an ambiguous problem and independently structure an approach to solving it, while knowing when to pull others in rather than spinning wheels alone. • Looks beyond the initial request to identify opportunities, risks, and better approaches the requester may not have thought to ask for. • Enjoys collaborative problem-solving - bouncing ideas around, testing hypotheses, and challenging assumptions to get to a stronger answer. • Takes ownership of the areas they work in - the business purpose, the data, the known issues, and the opportunities for improvement - rather than treating each request as a one-off ticket. • Likes building things, experimenting, and continuously improving how work gets done. Required Skills and Experience 5-10 years of relevant experience required. You should be genuinely, hands-on strong across: • SQL - comfortable joining tables, tracing grain, finding duplicates, and validating results in unfamiliar schemas. • Python - practical proficiency for data transformation, analysis, and automation. • ETL/ELT fluency - strong enough understanding of pipeline design to define data requirements, validate output, and partner effectively with Data Engineering on pipeline and data mart requests. Hands-on pipeline-building experience is a plus. • Report and dashboard building - able to design and build a reporting/analytical experience end-to-end, whether on a modern BI platform (Power BI, Tableau, Looker, or similar) or as a standalone interactive HTML/web-based report. Standalone HTML/web-based reports are increasingly our primary format. • Automation - demonstrated experience automating manual, recurring data or reporting workflows. • Comfort learning and adopting new AI-assisted tools and workflows - you should be genuinely curious about this space and ready to build fluency quickly on the job. • Advanced Excel, including the ability to deconstruct sophisticated, undocumented legacy workbooks. • Demonstrated ability to explore data and figure out why something happened - forming and testing your own hypotheses, not just reporting what happened. • Fluent English, spoken and written. This is a fully remote role and you'll communicate directly, in English, with business stakeholders and executive leadership as well as data analysts and engineers across our global organization, where English is the shared working language. Preferred Experience Bachelor's degree in Computer Science, Information Systems, Data Science, or a related quantitative/technical field strongly preferred; equivalent experience acceptable. Master's degree is a plus. • Experience supporting Finance, FP&A, Strategy, Operations, or another analytically intensive business function. • Familiarity with financial concepts such as revenue, margin, profitability, forecasting, and variance analysis. • Experience modernizing legacy Excel-based reporting or analytical processes. • Experience working in an environment where data is distributed across multiple systems and isn't always perfectly documented. • Experience working effectively in a fully remote, distributed team environment. • Exposure to AI/agentic tooling, or experience helping design how AI gets applied to a business process (e.g., LLM workflows, tool/function calling, RAG, MCP, building AI-assisted reporting or automation). • Machine learning, statistical modeling, or formal data science experience is welcome but not required.

Location: Austria OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Hungary OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Slovenia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Slovakia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Serbia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Romania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Portugal OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: North Macedonia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Montenegro OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.