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Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Phone Operations Specialist L2 About the job Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 2 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly. Respond to and action incoming carrier partner notifications. Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work flexibly in rotational schedules. You have 4-6 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization. You have basic technical skills including basic SQL and an understanding of APIs and data analytics. You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with great organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools. Experience & understanding APIs and related technologies. Background in telecommunications is desired. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Lead the portfolio operating layer for Foundational Offers across enterprise and mission-critical services. This is a senior services and support business leadership role, bringing horizontal accountability to a portfolio that spans embedded AI guidance through premium engineering partnership.

- 5–7 years in Operations, Strategy, or Project Management. - Experience designing and scaling OKR systems.

Задачи: Работа в офлайн формате. Требования: Наличие 2-летнего опыта работы; возраст от 18 до 30 лет; пол не имеет значения; коммуникабельность; готовность к обучению; стремление к увеличению дохода; рассматриваются также студенты. Условия: Работа в городе Ташкент, офлайн. Контакт для отклика: +998917589232, https://t.me/nozimbei

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $200,793.50 — $250,992 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $208,051 — $260,064 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $208,051 — $260,064 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

The company is looking for a Banking Operations Intern to support bank onboarding, KYC documentation, account setup coordination, and workflow improvements.

Nscale is looking for a Talent Acquisition Operations Manager to lead Americas recruiting operations, systems, processes and coordination.

Location: Santiago, Chile New opportunities in Chile, Santiago! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We are seeking a Digital Content Operations Lead to own day-to-day content delivery operations for the digital experiences (App and Web) of a major global brand. This role blends operational leadership with hands-on content execution. You will act as the senior authoring expert, driving capacity planning, stakeholder alignment, and process improvement while executing complex content builds. Additionally, you will serve as the first escalation point for authoring issues and take an active role in mentoring and onboarding the authoring team to raise the overall quality bar. 🧩 Key responsibilities: Operational Leadership: Lead intake, prioritization, capacity planning, and author assignments across overlapping workstreams for a distributed team. Cross-Functional Partnership: Serve as the primary operational liaison to Merchandising, Marketing, CRM, Product, Engineering, and QA teams to meet strict deadlines and quality expectations. Hands-On Execution : Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) from approved Figma designs, assets, copy, and requirements. Take the lead on complex builds, new modules, and high-priority authoring work. Mentorship & Escalation : Mentor and onboard Digital Content Authors, sharing best practices and providing hands-on guidance. Act as the first escalation point for authoring issues, troubleshooting complex platform problems and escalating engineering defects to the appropriate lead. Quality & Governance : Own content execution standards. Serve as the primary peer reviewer, ensuring accuracy, functionality, and consistency. Validate authoring inputs for completeness and resolve gaps or blockers before execution. Release Management: Lead release preparation, coordinate publishing and production validation, and resolve post-release issues. Support flexible release coverage and off-hours execution as business needs require. Process Improvement: Translate new platform capabilities, content models, and integrations into executable authoring workflows, documentation, and training materials. Identify recurring inefficiencies to automate manual work and scale delivery. Documentation: Maintain accurate Jira ticket updates, authoring status, and source-of-truth execution documentation for your own work and reviewed work. 🟩 Ideal Experience & Qualifications: 4+ years of hands-on authoring experience in Contentful or a comparable enterprise headless CMS, including complex, component-based builds. Proven background in digital content QA, capacity planning, and operational leadership. Strong working knowledge of content models, references, localization, publishing workflows, and translating Figma designs into production-ready content. Experience mentoring or onboarding other authors, or acting as a team subject-matter expert. Proficiency with Jira and structured release processes in an agile delivery environment. Strong troubleshooting skills and the ability to explain technical issues clearly to non-technical partners. Exceptional attention to detail and ability to manage multiple concurrent, high-priority deadlines. Must be able to work 100% on-site in Santiago, Chile. Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Europe Workplace: Remote About Eneba   At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. About the team This is a newly formed team within Payment Operations, built to give Eneba end-to-end visibility into the payment funnel that supports our 20m+ active users across 17+ payment service providers. Today, there is no single, reliable view of funnel health — this team exists to build one: the alerting, dashboards, and reporting needed to identify issues early, quantify their business impact, and route them to the right owner for resolution, whether the root cause sits with us or with a provider. As a newly established function, the team operates with a strong bias toward action and iteration — validating ideas quickly through small, working proofs of concept rather than long planning cycles, and building up from there.   About You You bring hands-on experience working within a payment funnel and are comfortable navigating a complex, multi-provider environment — you understand concepts like decline codes and 3DS flows, not just in theory but in practice. You take initiative to investigate issues independently rather than waiting to be assigned a defined task, and you can communicate technical findings clearly to stakeholders without a deep payments background. You're equally comfortable building something from first principles and operating without an established playbook. Responsibilities - Take diagnostic ownership of checkout funnel health — surfacing alerts, insights, and defects before they become business-critical. - Lead root-cause investigations that distinguish engineering defects from user-behavior patterns, and communicate findings clearly to relevant stakeholders. - Support the funnel's reporting cadence to cross-functional teams, translating data into insights that drive measurable improvements in authorization rate and conversion. - Analyze authorization-rate, decline-code, and multi-PSP performance to identify the highest-impact bottlenecks in the funnel. - Partner closely with Product, Engineering, Data Science, and Fraud on the diagnostic work behind funnel issues and processor outages. - Develop into a trusted point of contact for payment funnel health within the team. Requirements Must-have - Payments funnel literacy: interchange, decline codes, FX, tokenization, 3DS, fraud fundamentals. - Demonstrated root-cause analysis on funnel drop-off or decline patterns — technical vs. behavioral. - Able to translate complex data and customer-behavior insights for audiences without deep technical or domain context. SQL fluency for independent investigation. Nice-to-have - Self-serve BI/dashboard tool familiarity for personal investigation speed. - SQL fluency for independent investigation. - Experience navigating ambiguity in a fast-changing or high-growth environment. - Multi-PSP comparative analysis experience.   Salary: EUR 40,000-60,000 Euro a year Salary ranges may vary. We're seeking candidates with varied experience levels; from individual contributors to functional leaders in this space. We're an international team and our business language of choice is English. Good English level is required, proficiency is preferred. To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice: https://www.eneba.com/candidate-privacy-notice What it's like to work at Eneba - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product. - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   What it’s like to work at Eneba   *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.       We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #LI-JP1

Location: Canada Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As a Talent Acquisition Operations Associate, reporting to the Sr. Manager, Talent Acquisition and Operations, you will help run the operations behind Payward’s global hiring engine. You will support the systems, processes, and coordination that keep hiring moving at pace, from interview operations and executive hiring to pre-boarding, background checks, and new hire setup in Workday. This role extends well beyond scheduling. It requires a strategic view of how a fast-growing, global company hires, along with precision, discretion, and sound judgment. You will partner closely with recruiters, hiring managers, and executive assistants to support scheduling, anticipate bottlenecks, and keep stakeholders aligned at every stage. You will work heavily in our recruiting tools, keeping candidate and hiring data accurate and up to date across regions. This is a 6-month fixed-term position supporting US timezones. The opportunity - Own interview operations end to end, partnering with recruiters, hiring managers, and candidates across regions and time zones to deliver a seamless candidate experience - Support global executive and non-executive hiring operations, including scheduling and rescheduling, tracking and candidate communications - Partner with executive assistants across regions to coordinate calendars and keep hiring timelines on track - Own pre-boarding for new hires worldwide, including country-specific background check requirements and communications, tracking progress, resolving issues, and flagging risks to start dates early - Create and maintain accurate candidate and hiring records in Ashby and Workday, and ensure new hire data is complete and timely for hires in every region - Partner with onboarding, recruiting, and hiring managers to create a seamless transition from offer acceptance to day one - Apply our hiring policies accurately and consistently across regions, flagging exceptions and escalating early What you bring - 4+ years in recruiting coordination, talent acquisition operations, HR operations, or a similar role, ideally in a high-growth, global environment spanning NORAM, EMEA, LATAM, APAC and MENA - Hands-on experience with Workday or a comparable HRIS, and familiarity with applicant tracking systems (Ashby a plus) - Experience supporting pre-boarding and onboarding, including coordinating background checks, tracking progress, resolving issues, and flagging risks to start dates early - Working knowledge of background check processes and requirements across multiple countries and regions - Comfort coordinating across time zones, with the ability to manage complex, high-volume calendars and logistics with exceptional precision and no missed details - Exceptional judgment and discretion in handling confidential candidate and executive information - Excellent communication skills and the professionalism to work comfortably with executives, hiring managers, and candidates from diverse regions and cultures - The ability to prioritize competing deadlines and adapt quickly Nice to have - Experience in crypto, fintech, or another regulated industry Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Germany Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking a hands-on, dependable Field Operations Associate to join our team on-site in Schweinfurt, Bavaria, Germany, monitoring and operating our humanoid robots in live customer environments. As the person on the front line of every deployment, you will set up, operate,and monitor robots on-site, keep them running safely and reliably, capture operational and training data, and act as the first point of contact when issues arise. This role suits someone practical and calm under pressure who enjoys working with cutting edge hardware and software in dynamic real-world settings and is comfortable being the face of the company at customer facilities.   WHAT YOU'LL DO - Set up, start up, monitor robots at customer sites. - Monitor robots during live operations, following established protocols to ensure safe and reliable performance. - Monitor robot behavior and the surrounding environment throughout operation, intervening when needed to maintain safety. - Set up and maintain fleet management devices and supporting equipment. - Track, document, and escalate issues to on-site leadership , with clear observations, logs and reproduction steps. - Perform routine and basic maintenance on-site (cleaning, inspections, minor troubleshooting), call for on-site technical support when needed. - Maintain detailed records of operation, data-collection sessions, uptime, incidents, and equipment status. - Follow all customer and company site safety rules as well as company operating procedures.   REQUIREMENTS - Associate degree, vocational training, or equivalent practical experience operating equipment, machinery, or technology in a professional environment. - Unrestricted right to work and live in the European Union. - Comfortable with hardware: you are willing to learn basic mechanical and electrical troubleshooting and would enjoy hands-on problem solving. - Comfortable reading logs and dashboards,to interpret robot status and troubleshoot issues. - General computer skills - Ability to follow written procedures, test plans, and work instructions, and to complete tasks consistently and accurately. - Strong communication and documentation skills. - Strong attention to detail and the ability to sustain focus and stay calm, making sound decisions in live, dynamic environments. - Reliable, safety-conscious, and able to work independently with minimal supervision. - Comfortable in a fast-paced environment; open to constructive feedback and continuous improvement. - Ability to perform the essential physical functions of the role, including remaining mobile throughout the workday and safely handling or moving components around the robot. - Good German and English communication skills, with the ability to communicate effectively in a professional environment. WHAT WE'RE LOOKING FOR - Experience with industrial robotics, warehouse or logistics automation, AGV/AMR fleets, autonomous systems, drones, or robotic test platforms. - Familiarity with teleoperation systems - Familiarity with VR interfaces and gaming controllers - Experience in customer-facing field service, technical operations - Valid Class B (or equivalent) driver's license.

Location: New York; San Francisco Workplace: Hybrid ABOUT ALCHEMY Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.   THE ROLE We're looking for a Security Operations Engineer to improve how Alchemy detects threats, investigates incidents, and reduces operational security risk. This is a hands-on individual-contributor role with no people-management responsibilities. You'll investigate suspicious activity and build the systems that make the next investigation faster and more reliable. AI-assisted engineering and investigation should be part of your daily work: connecting evidence, developing detections, building response workflows, and checking the results against source data. You'll also help the team get better at this work. Through shared tooling, code review, pairing, and practical documentation, you'll give teammates capabilities they can use independently.   WHAT YOU WILL DO - Detect and investigate threats. Triage alerts, hunt for suspicious activity, and investigate across cloud infrastructure, corporate systems, identity, endpoints, and production environments. Establish what happened from evidence and communicate uncertainty clearly. - Engineer detection coverage. Build and tune detections, onboard useful telemetry, and maintain reliable log pipelines. Test rules against representative attacks and benign activity; address missing coverage and noisy alerts. - Respond to incidents. Participate in the security on-call rotation and incident response, including scoping, containment, recovery, and post-incident improvements. Preserve evidence and coordinate changes with system owners. - Build AI-assisted security workflows. Automate evidence collection, alert enrichment, investigation timelines, and response preparation. Connect agents to approved tools and data sources so they can complete bounded tasks with traceable results. - Verify before trusting. Evaluate AI-assisted workflows against known cases and adversarial inputs. Require evidence for conclusions, test false-positive and missed-threat behavior, and keep human approval for disruptive containment actions. - Reduce operational exposure. Partner with Infrastructure and IT on vulnerability remediation, cloud and host hardening, identity controls, and attack-surface monitoring. Prioritize findings by exposure and impact, then verify remediation. - Help secure agent operations. Work with platform and product-security partners on operational controls for agent identities, credentials, tool access, and audit logging. Investigate misuse and build detections for suspicious agent behavior. - Improve how the team works. Share reusable code, investigation skills, runbooks, and evaluation cases. Pair with teammates, review automation, and teach approaches they can apply to their own investigations. - Measure defensive outcomes. Track detection coverage, alert quality, investigation effort, response time, and remediation progress. Use those measures to decide what to improve next.   WHAT WE ARE LOOKING FOR - Hands-on security operations experience spanning detection engineering, threat hunting, and incident response. - Strong scripting and software-building ability, especially Python; experience with APIs, version control, tests, and operating automation in production. - Experience with a SIEM such as Panther, Splunk, or an equivalent platform, including detection logic and log analysis. - Working knowledge of cloud security, identity, endpoint telemetry, networking, and Linux systems. Ability to investigate across system boundaries. - Evidence of building and using AI-assisted tools in security or adjacent engineering work. You can show how you validate outputs, handle failures, and protect sensitive information. - Sound incident judgment: you can separate a hypothesis from a finding, preserve evidence, and choose when to escalate or contain. - A record of making teammates more effective through tools, mentoring, code review, or documentation, without needing management authority. - Clear written communication and the willingness to own both urgent investigations and the follow-through that prevents repeat incidents.   HELPFUL EXPERIENCE - AWS, Kubernetes, bare-metal infrastructure, detection-as-code, or SOAR workflows. - Digital forensics, threat intelligence, or testing detections through attack simulation. - Securing AI agents and tool integrations, including prompt injection, credential misuse, and data-exfiltration risks. - Blockchain infrastructure or other environments with sensitive keys and high-impact production systems.   WHAT SUCCESS LOOKS LIKE - Investigations reach evidence-backed conclusions faster. Detection coverage improves, repeat noise declines, and remediation is verified. The team adopts tools and workflows you've built, with clear limits on what agents may do and a tested path for handling failures.   BENEFITS & PERKS 🏥 Private Health Insurance 💪 Gym Reimbursement 🚅 Commuter Benefits 🌴 Flexible Time Off 🥙 In-Office Group Meals 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively. Responsibilities Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes. Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets. Identify, evaluate, and mitigate operational risks associated with potential and existing investments. Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations. Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks. Engage in ad-hoc projects to support the Alternatives platform. Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management. Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management. Mentor and train junior members, fostering a culture of continuous improvement and professional development. Qualifications Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred 10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry Strong analytical and problem-solving skills with the ability to synthesize complex information Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively Exceptional attention to detail and a commitment to delivering high-quality work Proven project management skills, with the ability to manage multiple projects and meet tight deadlines Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The base salary range for this role is $155,000 CAD to $185,000 CAD  The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans so of which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: Greenwich, Connecticut, United States; New York, New York, United States About the Role iCapital is looking to hire a Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively. Responsibilities Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes. Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets. Identify, evaluate, and mitigate operational risks associated with potential and existing investments. Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations. Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks. Engage in ad-hoc projects to support the Alternatives platform. Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management. Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management. Mentor and train junior members, fostering a culture of continuous improvement and professional development. Qualifications Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred 10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry Strong analytical and problem-solving skills with the ability to synthesize complex information Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively Exceptional attention to detail and a commitment to delivering high-quality work Proven project management skills, with the ability to manage multiple projects and meet tight deadlines Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders Benefits The base salary range for this role is $160,000 to $195,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire an Assistant Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively. Responsibilities Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes. Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets. Identify, evaluate, and mitigate operational risks associated with potential and existing investments. Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations. Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks. Engage in ad-hoc projects to support the Alternatives platform. Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management. Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management. Mentor and train junior members, fostering a culture of continuous improvement and professional development. Qualifications Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred 6 - 10 years of experience for the AVP role and 10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry Strong analytical and problem-solving skills with the ability to synthesize complex information Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively Exceptional attention to detail and a commitment to delivering high-quality work Proven project management skills, with the ability to manage multiple projects and meet tight deadlines Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The base salary range for this role is $125,000 CAD to $155,000 CAD  The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans so of which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: Greenwich, Connecticut, United States; New York, New York, United States About the Role iCapital is looking to hire an Assistant Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively. Responsibilities Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes. Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets. Identify, evaluate, and mitigate operational risks associated with potential and existing investments. Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations. Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks. Engage in ad-hoc projects to support the Alternatives platform. Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management. Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management. Mentor and train junior members, fostering a culture of continuous improvement and professional development. Qualifications Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred 6 - 10 years of experience for the AVP role and 10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry Strong analytical and problem-solving skills with the ability to synthesize complex information Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively Exceptional attention to detail and a commitment to delivering high-quality work Proven project management skills, with the ability to manage multiple projects and meet tight deadlines Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders Benefits The base salary range for this role is $130,000 to $155,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.