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Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is looking for a hands-on Member of Technical Staff, GRC Engineering to build and scale the technical infrastructure supporting our security, risk, and compliance programs. As we scale globally, you'll translate compliance requirements into automated technical controls, continuous monitoring systems, and preventative security measures that evolve alongside our business. Working closely with Security, Engineering, IT, and cross-functional teams, you'll design and implement controls that proactively prevent compliance gaps rather than simply identifying them during audits. This is a technical engineering role focused on building scalable GRC infrastructure, not traditional policy management or audit coordination. We're looking for someone who combines strong knowledge of compliance frameworks with technical problem-solving skills, sound judgment, and the ability to build systems that support a rapidly growing organization. WHAT YOU'LL DO COMPLIANCE ENGINEERING & CONTROL AUTOMATION - Translate regulatory and compliance requirements into actionable technical controls across corporate and product infrastructure. - Design and implement automated controls for access management, system configurations, security monitoring, and compliance validation. - Build preventative controls and release gates that identify and block noncompliant changes before deployment. - Evaluate which controls should be automated and where human review remains necessary. GRC INFRASTRUCTURE & CONTINUOUS MONITORING - Build and maintain scalable GRC infrastructure that supports continuous compliance monitoring and evidence collection. - Develop automated workflows to validate control effectiveness and identify compliance gaps in real time. - Design controls that remain effective as employees, systems, vendors, locations, and products evolve. - Integrate compliance checks into existing engineering workflows, infrastructure, and security tooling. RISK MANAGEMENT & SECURITY CONTROLS - Translate frameworks such as SOC 2, ISO 27001, and other applicable standards into practical engineering requirements. - Partner with Security and Engineering to identify control gaps, prioritize risks, and implement sustainable remediation. - Establish technical standards and preventative guardrails that reduce reliance on manual compliance processes. - Evaluate emerging security and compliance requirements and incorporate them into scalable control designs. TECHNICAL OWNERSHIP & COLLABORATION - Own GRC engineering initiatives from control design through implementation, validation, and ongoing operations. - Build automation through scripts, APIs, integrations, and engineering workflows. - Partner with technical teams to embed compliance requirements into system architecture and development processes. - Help define the long-term GRC infrastructure roadmap to support the company's growth over the next several years. Requirements: - 6+ years spanning security, GRC, software engineering, automation engineering, or related technical roles. - Demonstrated experience translating framework, regulatory, or policy requirements into technical implementations. - Hands-on experience personally building or automating security and compliance controls. - Production-grade scripting or programming experience, such as Python, including working with APIs and integrations. - Strong understanding of frameworks such as SOC 2 and ISO 27001 and what constitutes credible control evidence. - Ability to distinguish between a control that technically exists and one that is actually effective, enforced, and continuously monitored. - Experience building in rapidly changing or 0→1 environments without relying on mature infrastructure or large teams. - Strong judgment around automation, risk, exceptions, enforcement, and engineering velocity. - Ability to communicate technical controls and evidence clearly to auditors, customer security teams, engineers, and nontechnical stakeholders. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $200,000 - $300,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Site Reliability Engineer III (DBA) in LATAM to join our team! About the Role We are seeking a Site Reliability Engineer III with a Database Administration focus to help ensure the stability, scalability, and reliability of our production database systems, primarily Vitess (distributed MySQL) and Cassandra, alongside the rest of our production services and infrastructure. This database specialization is layered on top of the full SRE III scope on the team. You will carry the same on-call, incident response, and service ownership expectations as other SRE IIIs, with database systems serving as your area of deepest technical ownership. Because our SRE Database Engineering function is new, this role will also help establish its operational foundation by designing database architecture and developing the runbooks, escalation guidance, procedures, and training materials that our Level 1 and Level 2 SRE Database Engineers will use as they onboard. The ideal candidate will have strong experience with production database systems, Linux, automation, distributed systems, Kubernetes, observability, and incident response, with a proactive approach to reliability and operational excellence. What You'll Do: Database Architecture & Administration: Design, deploy, and own highly available database architecture for Vitess (distributed MySQL) and Cassandra. Establish and document operational procedures, runbooks, and escalation guidance for Level 1 and Level 2 SRE Database Engineers. Optimize database performance through query tuning, indexing strategies, schema design, and capacity planning. Own database backup, recovery, replication, and disaster recovery strategies. Perform and validate disaster recovery testing and database recovery procedures. Drive database security, access control, patching, hardening, and compliance practices. Serve as an escalation point for complex database production incidents. Partner with the DBA and Data Infrastructure teams on resharding, capacity planning, replication, and architecture decisions for sharded MySQL environments. Service Reliability & Operations: Support the availability and durability of critical services across production environments. Monitor service health using SLIs, SLOs, error budgets, monitoring, logging, and alerting platforms. Partner with service owners to define and improve SLIs, SLOs, error budget policies, and alerting. Participate in on-call rotations, incident response, root cause analysis, and post-incident reviews. Serve as an escalation point for complex production database and infrastructure incidents. Follow established ITIL/OSS processes including incident, change, problem, and capacity management. Take ownership of operational issues and drive projects from problem discovery through resolution. Automation & Tooling: Develop automation for common operational and database administration tasks to reduce manual intervention and operational toil. Contribute to monitoring, logging, and alerting frameworks including Prometheus, Grafana, Catchpoint, and ELK. Help integrate operational runbooks and incident response workflows with FireHydrant. Work with CI/CD pipelines, configuration management, and infrastructure as code tools including Terraform, Ansible, and Jenkins. Develop scripts using Bash, Python, Go, or similar technologies to improve reliability and operational efficiency. Operate and troubleshoot containerized production environments using Kubernetes and Docker. Work within Kubernetes and Vitess environments using technologies such as kubectl, mysqlsh, and Vitess keyspaces. Work with HashiCorp technologies including Terraform, Vault, and Nomad. Project Management & Collaboration: Lead Production Readiness Reviews (PRRs) for functionality being handed off from engineering partner teams. Support the operational readiness of new database-backed services before they enter production. Build training plans, onboarding materials, and technical documentation for new Level 1 and Level 2 SRE Database Engineers. Partner with Engineering, Product, Operations, and DBA/Data Infrastructure teams on reliability initiatives. Assist with capacity planning, disaster recovery exercises, database migrations, and infrastructure projects. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Identify opportunities for automation and process efficiency. Share technical knowledge and help grow a reliability-minded engineering culture. Incident Response: Respond to and resolve production database, infrastructure, and service incidents. Troubleshoot and escalate database, Linux, networking, application, and infrastructure issues as needed. Participate in the on-call rotation and serve as an escalation point for database-related incidents. Lead or contribute to root cause analysis and post-incident reviews. Identify recurring issues and develop long-term corrective actions to improve reliability. Design action plans to address recurring operational and database problems. What We Value: A proactive mindset with a can-do attitude. Someone who can work independently, take ownership, and drive complex technical problems through resolution. Someone who steps up, supports teammates, mentors others, and shares knowledge freely. Strong problem-solving skills and a willingness to learn new technologies. Curiosity, reliability, and a desire to improve the reliability and scalability of production systems. Required Qualifications: 6–8 years of experience in site reliability engineering, systems engineering, infrastructure operations, database engineering, or similar roles, with meaningful experience supporting production database systems. Deep hands-on experience with MySQL and distributed or sharded database systems. Experience with Vitess in a production environment strongly preferred. Experience administering and supporting NoSQL databases such as Cassandra. Experience designing high-availability database architecture, replication topology, backup strategies, and disaster recovery processes. Strong SQL skills, including query performance analysis, indexing, schema design, and troubleshooting. Solid Linux systems administration and troubleshooting skills. Experience with security-focused operations including patching, system hardening, access controls, and vulnerability remediation. Strong understanding of service reliability concepts including monitoring, alerting, incident response, root cause analysis, SLIs, SLOs, and error budgets. Experience working with containers and orchestration platforms including Kubernetes and Docker. Comfortable operating in Kubernetes and Vitess environments using tools such as kubectl, mysqlsh, and Vitess keyspaces. Experience with infrastructure and configuration management technologies including Terraform, Ansible, Jenkins, and HashiCorp products such as Vault and Nomad. Proficiency in at least one scripting language such as Python, Bash, or Go. Experience establishing operational procedures, runbooks, documentation, and escalation processes. Experience mentoring, training, or helping onboard engineers into complex technical environments. Experience supporting large-scale, production-grade systems. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Preferred Qualifications: Direct production experience with Vitess. Experience with large-scale distributed or sharded MySQL environments. Experience with Cassandra or similar distributed NoSQL databases at scale. Experience in SaaS, cloud services, service provider, or large-scale distributed systems environments. Experience with AWS, GCP, Azure, or similar cloud platforms. Familiarity with ITIL/OSS practices and SLA/SLO management. Experience leading Production Readiness Reviews. Experience developing onboarding or technical training materials for engineers. Experience acting as a technical escalation point for database or infrastructure incidents. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: New York; San Francisco Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Senior Staff Design Manager to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The Design team at Patreon is responsible for the full consumer experience across our creator and fan products. The team spans product design and content design, working across Patreon's core surfaces: memberships, community, live video, and direct sales. Designers here are embedded in cross-functional teams alongside product, engineering, and data, and are expected to drive outcomes, not just deliver assets. At Patreon, design is fundamental to how we build and how we think about the product. This team reflects that: high craft standards, close partnership with product leadership, and a genuine curiosity about how AI can raise the bar for what we ship About the Role As Senior Staff Design Manager, you'll lead a team of 6-7 product designers alongside another senior design manager, and represent the design leadership bench at Patreon. You'll lead by example in the craft, not just through management: staying close to the work in Figma, prototyping, or production code, while partnering across product and engineering to shape the next chapter of design at Patreon. You'll also be a strong external voice for the design team, helping build Patreon's reputation as a place where great designers want to work. What you’ll need: - You've shipped distinctive consumer software where design was central to the product's market position, not just polish on a working thing, across a range of products or surfaces rather than a single hero project - You lead by example in the craft, whether in Figma, prototyping, or production code - You're a proven manager with success across different sizes and shapes of design teams, and you've operated across different configurations (startup, scale, public) rather than running one playbook - You have real AI fluency: you use tools daily and have driven measurable, team-wide transformation in velocity, quality, or scope - You have a track record of building and holding high talent density: top designers choose to work for you and stay, and the people you've hired and developed have gone on to become strong leaders themselves - You're a strategic thought partner across functions, oriented toward shared outcomes rather than territory - You're a strong external voice for your team's work, brand, and craft We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role You will own product design for Vercel Marketplace and Vercel Connect, the products that help developers and agents discover, provision, and connect external services to their workloads running on Vercel. You will design both sides of the ecosystem: builders choosing and managing services, and partners creating and operating integrations across the Vercel dashboard, CLI, API-driven agent flows, v0, and partner tools. Both products are live, with active customers and partners. You will improve current journeys while defining how integrations and agent access should work next. You will report into Design and collaborate with a Product Manager and dedicated engineering team. We’re considering candidates at both the Senior and Staff level and will calibrate level based on experience and demonstrated scope and impact. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you'll do Own the builder and partner experiences across discovery, installation, billing, management, and removal, and shape what the team builds next with Product and Engineering. Define how developers and agents discover, provision, configure, and use databases, services, and integrations across Marketplace and Connect. Turn OAuth, permissions, environments, credentials, billing, and provider constraints into experiences that feel simple without hiding details that matter. Build and test working prototypes independently, using coding agents to explore product behavior and technical constraints. Work directly with customers and partners, using research, support signals, and product data to find opportunities, define success measures, and prove improvements through experiments. Work through implementation with engineers and maintain quality through launch and iteration. There is no mature design playbook here. Create the reusable patterns and structure Marketplace and Connect need, and adjust course as evidence arrives. Take on foundational product problems, including provider dependencies and platform operations. Some high-impact work will be largely invisible to users. What you need Your portfolio makes your contribution, decisions, shipped outcomes, and impact after launch easy to understand. You have independently owned ambiguous, technically complex product work from problem framing through launch and iteration. You reason about systems while maintaining a high bar for interaction and visual craft. You use qualitative and quantitative evidence, define success measures, and change direction when evidence challenges the hypothesis. You make complex products feel clear and trustworthy, including edge cases, recovery, language, and accessibility. You work directly with Product and Engineering, read APIs or code when useful, and explain tradeoffs clearly. You independently use coding agents to prototype interactions, inspect implementation, and learn unfamiliar systems. Curiosity and agency with these tools are required. Production engineering experience is not required. We care more about product judgment, craft, ownership, and how quickly you learn a technical system. Bonus if you Have designed a marketplace, integrations platform, partner ecosystem, or other multi-sided product. Understand OAuth, permissions, secrets, billing, developer tooling, or infrastructure products. Have shipped AI or agent experiences, especially workflows that move between human approval and autonomous action. Have an engineering background or experience contributing production web code. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $150,300-$179,525. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Cluj-Napoca, Romania Workplace: hybrid About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  Overview Welocalize is looking for a WordPress Developer to bring website maintenance and backend development in-house across our six brand sites: welocalize.com, welodata.ai, parkip.com, adaptworldwide.com, welolifesciences.com, and weloglobal.com. This work currently sits with an outside agency and we're looking for someone who can own it internally — with faster turnaround, better institutional knowledge, and closer collaboration with our Marketing and front-end teams. The platform is a WordPress Multisite environment. You'll work alongside an internal front-end developer who handles content management, page building, and UX — your focus is the backend: keeping the platform healthy, building custom functionality, and managing deployments.   Job Reference: #LI-JC1 Key Responsibilities Keep all six brand sites up to date — security patches, plugin updates, and core updates on a routine and emergency basis. Monitor site health, uptime, and performance; coordinate with our hosting provider (Pantheon) on backups, restores, and incident response. Serve as the internal point of contact for WordPress-related technical requests, triaging and prioritising work coming from Marketing and other teams. Handle day-to-day development requests: bug fixes, small feature builds, and plugin configuration. Build and maintain custom Gutenberg blocks (PHP + JS) and handle PHP theme modifications as needed. Manage the Webpack-based build process and SCSS structure for the shared theme. Own the deployment pipeline — Git-based deployments across Dev, Test, and Live on Pantheon — and review front-end changes before they go live. Set up and configure hosting environments, domain onboarding, and SSL on Pantheon. Maintain third-party integrations — forms, GTM, translation connectors, and APIs. Respond to critical incidents: site down, data loss, or security breach across any brand site. Conduct accessibility technical reviews (axe DevTools, screen reader testing) and implement approved fixes. Build and maintain internal technical documentation — this role replaces an outside agency, so knowledge retention matters from day one. Requirements Education/Experience 3+ years of WordPress development experience, ideally including Multisite environments. Solid PHP skills and hands-on experience with Gutenberg block development (PHP + JS). Comfortable with SCSS/CSS, BEM methodology, and a build tool such as Webpack. Familiar with WordPress security fundamentals — patching, hardening, vulnerability response. Experience with Git and staging/production deployment workflows. Good communicator — you'll work closely with Marketing, front-end, and IT and need to translate technical issues clearly. Additional Qualifications Experience with Pantheon or a comparable managed WordPress hosting platform. Familiarity with multilingual WordPress setups (MultilingualPress, WPML, or similar). Experience with Composer for PHP dependency management. Working knowledge of DNS, domain configuration, and SSL basics. Exposure to translation management integrations (Phrase, Smartling, or similar).

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough. This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker. Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down. You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field. RESPONSIBILITIES - Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow. - Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals. - Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes. - Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work. - Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it. - Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way. REQUIREMENTS - 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end - Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields - Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools) - Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin - A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does - Experience owning vendor relationships, renewals, and license planning - Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly - Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast NICE TO HAVE - Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user - Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer - Hands-on experience with Pylon - Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor - You've inherited a sprawling, redundant stack and made it more intentional without breaking what works BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Jeddah, Saudi Arabia Job Summary We are looking for an experienced SAP FICO Consultant to support SAP Finance and Controlling processes, implementation, configuration, and ongoing optimization. The ideal candidate should have strong hands-on experience in SAP FI and CO , with a good understanding of end-to-end financial business processes. Experience working with SAP S/4HANA is highly preferred. Automotive industry experience is preferred , particularly candidates who have worked with automotive OEMs, distributors, dealerships, or automotive-related organizations. Key Responsibilities Configure and support SAP Financial Accounting (FI) and Controlling (CO) modules. Analyze business requirements and translate them into SAP solutions. Conduct requirements gathering and fit-gap analysis. Configure and support: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Asset Accounting (AA) Bank Accounting Tax configuration Cost Center Accounting Profit Center Accounting Internal Orders Profitability Analysis (CO-PA) Support integration between SAP FICO and other modules such as MM, SD, PP, and HR . Work on SAP S/4HANA Finance implementations and/or transformation projects. Prepare functional specifications for technical developments. Support testing activities, including unit testing, integration testing, and UAT. Troubleshoot and resolve functional issues. Support data migration and reconciliation activities. Prepare user documentation and conduct end-user training. Provide post-go-live support and continuous process improvement. Work closely with business stakeholders, technical teams, and other SAP functional consultants. Requirements 5+ years of experience as an SAP FICO Consultant. Strong hands-on experience with SAP FI and CO . Experience with SAP S/4HANA Finance is highly preferred. Strong knowledge of end-to-end financial accounting and controlling processes. Experience in SAP configuration, testing, troubleshooting, and support. Good understanding of integration between FICO and other SAP modules. Experience with requirements gathering, solution design, and business process mapping. Experience working directly with business stakeholders. Strong analytical and problem-solving skills. Excellent English communication skills. Automotive Experience – Preferred Automotive industry experience is preferred. Experience working with automotive OEMs, distributors, dealerships, or automotive service organizations is an advantage. Understanding of automotive financial processes and business operations is a plus. Candidates with experience supporting SAP FICO within an automotive environment will be highly preferred. Preferred Qualifications SAP FICO/SAP S/4HANA certification is an advantage. Experience in S/4HANA implementation or transformation projects . Experience with SAP Activate methodology. Experience in the GCC/Saudi market is a plus. Automotive industry experience is preferred.

Location: Jeddah, Saudi Arabia Job Summary We are looking for an experienced SAP EWM Consultant to support the implementation, configuration, integration, and optimization of SAP Extended Warehouse Management (EWM) solutions. The ideal candidate should have strong hands-on experience with SAP EWM , warehouse management processes, SAP S/4HANA, and integration with other SAP modules. Automotive industry experience is preferred , particularly candidates who have worked with automotive OEMs, distributors, dealerships, spare-parts operations, or automotive supply-chain environments. Key Responsibilities Implement and configure SAP EWM solutions. Analyze business requirements and translate them into SAP EWM solutions. Conduct requirements gathering and fit-gap analysis. Configure and support warehouse management processes, including: Inbound Processing Outbound Processing Warehouse Internal Processes Putaway and Stock Removal Picking and Packing Physical Inventory Warehouse Replenishment Goods Receipt and Goods Issue Handling Units Warehouse Orders and Tasks Cross-Docking Slotting and Rearrangement Configure and support RF Framework and warehouse RF processes. Support integration between SAP EWM and other SAP modules such as MM, SD, PP, and QM . Work on SAP EWM integration with SAP S/4HANA . Support warehouse automation and third-party system integrations where required. Prepare functional specifications for technical developments. Perform unit testing, integration testing, and UAT. Troubleshoot and resolve functional issues. Support data migration and master-data activities. Prepare user documentation and conduct end-user training. Provide post-go-live support and continuous process improvements. Work closely with business stakeholders, warehouse teams, developers, and other SAP consultants. Requirements 5+ years of experience as an SAP EWM Consultant. Strong hands-on experience with SAP EWM configuration and implementation . Strong understanding of end-to-end warehouse management processes. Experience with SAP S/4HANA EWM is highly preferred. Experience with inbound, outbound, internal warehouse, picking, packing, and inventory processes. Experience with Warehouse Management, Handling Units, Warehouse Tasks, Warehouse Orders, and RF . Experience integrating EWM with SAP modules such as MM, SD, PP, and QM . Experience in requirements gathering, solution design, configuration, testing, and support. Experience working directly with business stakeholders and warehouse operations teams. Strong analytical and problem-solving skills. Excellent English communication skills. Automotive Experience – Preferred Automotive industry experience is preferred. Experience working with automotive OEMs, distributors, dealerships, spare-parts operations, or automotive supply-chain organizations is an advantage. Experience supporting SAP EWM in an automotive warehouse or spare-parts environment is highly preferred. Understanding of automotive logistics, warehouse, and supply-chain processes is a plus. Preferred Qualifications SAP EWM certification is an advantage. Experience with SAP S/4HANA EWM . Experience with SAP EWM implementation or transformation projects. Experience with warehouse automation and third-party logistics integrations. Experience with SAP Activate methodology. Experience in the GCC/Saudi market is a plus. Automotive industry experience is preferred.

Location: Jeddah, Saudi Arabia Job Summary We are looking for an experienced SAP Basis Consultant to manage, maintain, monitor, and support SAP landscapes and infrastructure. The ideal candidate should have strong hands-on experience in SAP Basis administration , SAP S/4HANA environments, system installations, upgrades, performance monitoring, troubleshooting, transport management, backup/recovery, and SAP system security. Automotive industry experience is preferred , particularly candidates who have supported SAP environments for automotive OEMs, distributors, dealerships, or automotive-related organizations. Key Responsibilities Perform day-to-day SAP Basis administration and technical support. Install, configure, upgrade, and maintain SAP systems. Manage SAP landscapes across Development, Quality Assurance, and Production environments. Perform SAP system monitoring and performance optimization. Manage SAP transports using CTS/TMS . Perform SAP system copies, refreshes, upgrades, patches, and kernel upgrades. Manage SAP users, roles, authorizations, and technical security in coordination with security teams. Monitor SAP system health, jobs, dumps, locks, and system logs. Manage SAP background jobs and scheduling. Perform database administration and monitoring for SAP systems. Support SAP HANA database environments. Manage SAP instances, work processes, RFC connections, and system parameters. Perform backup, restore, and disaster recovery activities. Troubleshoot SAP technical issues and coordinate with SAP functional/technical teams. Support SAP interfaces and connectivity with external systems. Support SAP S/4HANA implementations, migrations, upgrades, and transformation projects. Maintain technical documentation and operational procedures. Provide technical support during SAP implementation, cutover, go-live, and post-go-live activities. Coordinate with infrastructure, cloud, security, and application teams. Ensure SAP systems follow appropriate security, availability, and performance standards. Requirements Requirements 5+ years of experience as an SAP Basis Consultant/Administrator. Strong hands-on experience in SAP Basis administration . Experience with SAP S/4HANA environments. Strong experience with SAP HANA database administration and monitoring . Experience with SAP installation, configuration, upgrades, patches, and kernel upgrades. Experience with Transport Management System (TMS/CTS) . Experience with system copies, refreshes, and migrations. Experience with SAP performance monitoring and troubleshooting. Experience with SAP background jobs, system logs, dumps, locks, and work processes. Experience with SAP user administration and technical security. Experience with RFC, connectivity, and SAP interfaces. Experience with SAP backup and recovery processes. Experience with disaster recovery and high-availability concepts is preferred. Experience with SAP cloud environments such as Azure, AWS, or SAP BTP is an advantage. Strong analytical and troubleshooting skills. Excellent English communication skills. Automotive Experience – Preferred Automotive industry experience is preferred. Experience supporting SAP landscapes for automotive OEMs, distributors, dealerships, or automotive service organizations is an advantage. Experience supporting large-scale SAP environments within the automotive industry is preferred. Experience with automotive SAP implementations, migrations, upgrades, or transformations is a plus. Preferred Qualifications SAP Basis certification is an advantage. Strong experience with SAP S/4HANA and SAP HANA . Experience with SAP Solution Manager / SAP Cloud ALM is an advantage. Experience with SAP Fiori technical administration is a plus. Experience with SAP security and authorizations is an advantage. Experience with Linux/Unix and Windows operating systems. Experience with cloud infrastructure such as Azure or AWS . Experience with SAP high availability and disaster recovery. Experience with SAP system migration and upgrade projects. Experience in the GCC/Saudi market is a plus. Automotive industry experience is preferred.

Location: Jeddah, Saudi Arabia Job Summary We are looking for an experienced SAP Proaxia Aftersales Consultant to support the implementation, configuration, and optimization of automotive aftersales business processes using Proaxia Automotive Solution . The consultant will work closely with business stakeholders and technical teams to translate aftersales requirements into effective SAP/Proaxia solutions. Key Responsibilities Implement and configure Proaxia Automotive Aftersales solutions. Analyze business requirements related to automotive aftersales operations . Configure and support processes including: Service & workshop management Vehicle/service orders Parts management Warranty and claims Service contracts Dealer and customer service processes Pricing and billing Conduct requirements gathering, fit-gap analysis, and solution design. Support integration between Proaxia and other SAP modules/systems . Prepare functional specifications for technical developments. Perform testing, troubleshooting, and defect resolution. Support data migration and cutover activities where required. Prepare user documentation and conduct training for business users. Provide post-go-live support and continuous process improvements. Coordinate with business users, developers, and other SAP functional consultants. Requirements 5+ years of experience in SAP Automotive / Aftersales consulting. Strong hands-on experience with Proaxia Automotive Solution , particularly Aftersales. Good understanding of automotive aftersales business processes . Experience in implementing or supporting: Workshop/service management Spare parts Warranty management Service orders Customer/dealer processes Billing and pricing Strong SAP integration knowledge, particularly with relevant SAP modules such as SD, MM, and FI . Experience with SAP S/4HANA is highly preferred. Experience in requirements gathering, configuration, testing, and user training. Ability to work directly with business stakeholders and translate requirements into functional solutions. Strong analytical and problem-solving skills. Excellent English communication skills. Preferred Experience in automotive OEM, distributor, or dealer environments . Proaxia implementation/project experience. SAP certification is an advantage. Experience working on S/4HANA transformation or implementation projects . Experience in the GCC/Saudi market is a plus. Automotive industry experience is preferred , particularly within automotive OEMs, distributors, dealerships, or aftersales/service operations . Strong understanding of automotive aftersales processes , including workshop/service management, spare parts, warranty, service contracts, and dealer operations.

Location: San Francisco Perplexity is seeking an Applied AI Architect to help our customers turn Perplexity Computer into working solutions that drive measurable impact. This role is ideal for technical, consultative professionals who have led complex software implementations and can move comfortably between customer discovery, solution design, hands-on delivery, and executive communication. About the role Perplexity Computer is a new class of AI system that navigates tools, interacts with applications, and completes multi-step workflows end to end. Our customers are using Computer to transform work that traditional software has not been able to address. Applied AI Architects work directly with customers across presales, onboarding, adoption, and strategic engagements. You will uncover the real business problem, determine what Computer can credibly support, design and configure the workflow, and lead the engagement to a clear outcome. This is a hands-on, customer-facing role at the intersection of solutions architecture, technical consulting, and program delivery. You will work closely with Sales and Customer Success while serving as a quality filter for requests that require Product or Engineering. What you'll do - Lead technical discovery. Work with customer business leaders, technical teams, account executives, and customer success managers to understand the users, current workflow, desired outcome, constraints, and decision-makers. - Design credible solutions. Map how people, data, tools, approvals, permissions, and decisions interact, then determine how Computer can support the workflow. - Support complex opportunities. Partner with account executives on technical deal strategy, demos, proofs of value, architecture and security coordination, and engagement scoping. - Drive value-backed consumption. Identify high-value, repeatable workflows; define the expected business outcomes and usage patterns; and partner with Sales and Customer Success to move customers from technical validation to sustained production use and expansion. - Build hands-on. Configure, prototype, test, and iterate on Computer skills and workflows, including connectors, permissions, and adjacent tooling. - Accelerate onboarding and adoption. Provide second-level technical consultation to customer success managers and deliver bounded technical work when customer needs exceed standard Customer Success coverage. - Run strategic engagements. Establish scope, customer commitments, milestones, success criteria, working cadence, and exit criteria, then lead the work through closure. - Improve technical escalation. Validate product and engineering needs and produce decision-ready requests with clear evidence, constraints, impact, and acceptance criteria. - Turn every engagement into leverage. Convert repeated customer needs into reusable workflows, implementation patterns, demos, guidance, and product feedback. What we're looking for The strongest Applied AI Architects combine technical depth, consultative problem solving, and disciplined engagement delivery. You should be comfortable working hands-on with the product, advising customer executives, and managing the details required to deliver a successful outcome. Must-haves - 5+ years in a customer-facing technical role such as solutions architecture, senior sales engineering, AI implementation, forward deployed work, technical consulting, or technical program leadership. - Proven consultative discovery skills. You can turn an ambiguous request into a clear business problem, technical approach, and delivery plan. - Hands-on technical fluency. You are comfortable with APIs, integrations, authentication, identity, permissions, connectors, data flows, and technical troubleshooting. - Experience delivering complex implementations. You have managed scope, stakeholders, milestones, risk, expectations, and closure. - Strong solution judgment. You can distinguish education, configuration, implementation, support, product, and engineering problems and recommend the right path. - Commercial and consumption awareness. You can connect solution design and technical decisions to time to value, usage, credit consumption, customer economics, and expansion potential. - Executive-credible communication. You can explain technical trade-offs to senior decision-makers while working effectively with practitioners and engineers. - High agency in ambiguity. You can establish direction without waiting for perfect requirements, challenge weak assumptions, and make thoughtful decisions quickly. - AI-native working style. You use frontier models and AI tools regularly and have developed strong intuition for what current systems can and cannot do reliably. Nice-to-haves - Experience deploying agents or multi-step LLM workflows in complex enterprise environments. - Experience with Computer, MCP, enterprise identity, security, permissions, or workflow orchestration. - Experience in regulated or workflow-intensive industries such as legal, financial services, healthcare, or technology. - Prior forward deployed engineering, Applied AI, deployment strategist, solutions architecture, or technical consulting experience at an AI or enterprise software company. - A track record of turning customer implementations into reusable technical assets or product improvements.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's billing surface is growing fast. New products, new regions, and new channels all need to be metered, priced, invoiced, and reconciled, and the work to make that happen crosses billing engineering, GTM systems, finance, and support teams. Today much of it runs on escalations rather than programs. We're hiring a Technical Program Manager to own the cross-functional programs in this space. You'll partner closely with billing engineering, GTM systems, finance and treasury, product, and support, and give leadership a single clear view of priorities, dependencies, and progress. Responsibilities Drive the cross-team programs that build billing platform foundations, from scoping and tradeoff decisions through delivery Standardize how new commercial work enters billing: a framework driven intake, clear owners, and sequenced dependencies across billing teams and their stakeholders Own the promotions program end to end: one repeatable path from proposal to configuration to reconciliation, for both self-serve and sales-led programs Own commercialization and launch readiness for billing: no new product or SKU launches without pricing, metering, invoicing, and reporting in place Own the change process for the charge pipeline Run payments operations programs in partnership with finance and treasury, including currency and FX You may be a good fit if you Have 6+ years of technical program management experience, with a track record of owning cross-functional programs end to end Can reason about metering, invoicing, and payment flows, and the data pipelines behind them Have run launch readiness programs where a new product needed its commercial and billing path in place before it shipped Can build trust with engineers, finance and treasury partners, GTM systems, product, and support teams, and translate between them Are comfortable driving outcomes across teams that don't report to you Would rather build a repeatable process than keep fixing the same problem by hand Strong candidates may also have Experience with promotions or credit programs or enterprise billing platforms Familiarity with FX, treasury, month end close, or reconciliation Background in payments operations, billing platform, or quote-to-cash product management Familiarity with chargeback and refund operations The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Sr. Director, HR Technology and AI Enablement, delivers PointClickCare's HR technology roadmap and leads the shift to an AI-first, agent-enabled model of HR service delivery. Reporting to the VP Total Rewards, the role executes the platform and AI strategy the pillar sets, redesigns HR workflows and AI-human handoffs ahead of the SAP SuccessFactors-to-Workday migration, and operationalizes the data governance and responsible-AI controls that make automation safe in a healthcare context. Partnering closely with the Sr. Director, HR COEs, SDO, Procurement and OCIO, the role leads a team through significant platform and ways-of-working change, turning pillar strategy into a working technology capability for PCC. Key Responsibilities: HR Technology Roadmap Execution & Platform Sequencing Co-develop with the Workforce Intelligence and HR Technology Leader and execute the multi-year HR technology roadmap Evaluate, select, and sequence platforms and agentic AI across the ecosystem (Workday, Moveworks, ServiceNow Now Assist, Payfactors, Power BI, Qualtrics) against business outcomes Operating-Model & Workflow Redesign (ahead of Workday configuration) Partner with the HR COEs and the four-zone workflow classification to redesign HR workflows and AI–human handoffs before Workday is configured, so Zone 1 and Zone 2 automation is built natively pre-go-live rather than retrofitted. This sequencing is the highest-leverage lever for FY27 and prevents PCC from hardcoding today’s inefficiency into the system for years. Platform Migration, AI Agent & Automation Delivery (SuccessFactors → Workday) Lead end-to-end delivery of the Workday migration and the deployment of conversational and agentic AI (Moveworks, Now Assist), owning project plans, configuration, testing, cutover, and hypercare. Define which workflows are automated versus human-led, monitor agent performance and quality, and manage vendors and budget. Close partnership & collaboration with Procurement, OCIO & SDO through all phases required. Final budget and contract decisions made with partners and Sr. Director Data Governance, Privacy & Responsible AI Build and safeguard the data foundation for AI.": an HR data quality audit ahead of migration, operationalizing the data governance policy that defines what AI systems can access, and Workday as the single source of truth. Advance People Analytics maturity and the skills taxonomy that underpins workforce planning. Team Leadership, Adoption & Employee Experience Lead and develop the HR technology team, reskilling it as work shifts from configuration to AI orchestration. Apply product and user-experience thinking, and drive adoption and change management so employees and managers experience HR technology as fast, intuitive, and trusted. Required Skills & Qualifications: Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business, or a related field. 10+ years of progressive HR technology / HRIS experience, including 5+ years leading and developing teams, and prior experience operating at a leader level or equivalent scope. Demonstrated experience leading an enterprise HCM platform implementation or migration (e.g., Workday and/or SAP SuccessFactors). Experience redesigning HR processes and workflows for automation — mapping current state, eliminating waste, and designing AI–human handoffs ahead of system configuration. Hands-on experience deploying or operating enterprise AI and automation tools — conversational and agentic AI and AI-enabled service management (e.g., ServiceNow / Now Assist, Moveworks). Strong AI literacy: a working understanding of large language models, AI agents, prompt design, and responsible/ethical AI, data governance, privacy, and security. People analytics and data fluency — able to turn HR data into insight and design trusted reporting and dashboards. Proven project and change management skills, delivering across cross-functional stakeholders and external vendors on time and on budget. Demonstrated experience owning technology vendor relationships and negotiating contracts at a half million threshold or above Product- and outcome-oriented mindset — frames technology investments in terms of business and employee-experience outcomes. Preferred Experience: Workday certification(s) and/or ServiceNow HR Service Delivery experience. Experience in a high-growth SaaS or technology company. Experience establishing AI governance, human-in-the-loop frameworks, or classifying workflows by AI impact. Experience with integration architecture (APIs, iPaaS) and enterprise HR data governance. Experience with data privacy and security in a regulated or healthcare environment (e.g., PHI / HIPAA). Experience leading and developing a technical HR / HRIS team. Familiarity with UX and service-design methods applied to employee-facing technology. Relevant certifications (PMP, Prosci / change management, HRIP, CHRP / SHRM). #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $163,000 - $181,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Russia Workplace: hybrid ABOUT YOU  We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness. Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role. If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems Participate in the SRE duty rotation, supporting developers across the company Qualifications & Skills 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP) Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes) Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams GCP experience (IAM, networking, managed services) Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions) Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash) Practical experience with incident response, post-mortems, and driving reliability improvements from incidents Strong collaboration and communication skills — this role works embedded with product development teams daily Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems Nice to Have: Kubernetes certifications Google Cloud Platform certifications HashiCorp certifications Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Site Reliability Engineer Senior (Sr SRE) Responsibilities:   • Provide technical leadership to a growing team focused on applying software engineering practices to operations at scale. • Monitor and report on service level objectives for a given applications services. Work with business and product owners to establish key performance indicators. • Participate in conducting technical training events, game day scenarios, and focused engineering spikes. • Design and architect operational solutions for managing applications, with the specific goal of increasing the automation, repeatability, and consistency of operational tasks. • Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload reasonable. • Sponsor healthy software development practices. • Persistent testing of application and infrastructure resiliency over a variety of error conditions. • Partnering with security engineers and developing plans and automation too aggressively and safely respond to new risks and vulnerabilities. • Collaborate with internal teams to ensure that operational development solutions meet business requirements. • Provide architectural and practical guidance to software development to improve resiliency, efficiency, performance, and costs. • Develop, communicate, and monitor standard processes to promote the long-term health of sustainability and health of operational development tasks. • Collaborate with and include yourself into the “feature/Service” oriented development teams.    Qualifications:   • Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required. • Prior relevant software development / architecture experience. • Good hands-on experience in a DevOps or System Administration role. • Prior experience building and supporting cloud-based solutions • Experience in a production environment supporting mission-critical applications • Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby. • Experience with algorithms, data structures, complexity analysis and software design. • Experience working with configuration management and deployment automation tools like Chef, Terraform, Puppet or Ansible. • Experience within operations, administering both Window (2003/2008/2012) and Linux machines. • Knowledge of the Software Development Life Cycle with experience working in QA and beta environments. • Proficiency in cloud computing concepts as well as on premise. • Experience working with Azure cloud infrastructure and services is strongly preferred. • Experience with virtualization and container solutions is strongly preferred. (ie. , Docker, Kubernetes, ECS) • A strong understanding of diverse infrastructure platforms and infrastructure concepts • A strong understanding of the Agile software development methodology • Knowledge of standard production practices including change management • Ability to debug and optimize code and automate routine tasks. • Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.    Nice to Have:   • Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database platforms) • Healthy knowledge of Linux (have compiled your own kernel at some point, know how to trace syscalls, understand TCP, care about the difference between sysvinit/runit/systemd, etc.) • Knowledge of Open Source software’s and contributions to the open source community.     Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset. PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $155,000-172,000+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Athens Workplace: OnSite ROLE HIGHLIGHTS: - Title: AIT Technician - Department: Global Manufacturing Organisation - Location: Athens, Greece - Reporting to: Production Team Leader - Type of Contract: Permanent - Working model: On-site (occasional travel for environmental test and launch campaigns) - Employment is subject to applicable security screening (incl. SUPO, where required). WHY THIS ROLE MATTERS: The AIT Technician builds ICEYE's satellites. You perform the physical assembly, integration and test operations that turn qualified designs into flight-ready spacecraft, working to approved procedures in a cleanroom environment and taking personal responsibility for the quality, workmanship and traceability of everything you touch. Your focus is mechanical, thermal and harness integration: assembling structures and equipment, installing thermal hardware and multi-layer insulation, routing and connecting flight harnesses, and bringing subsystems together into a complete satellite. We are hiring at both Technician and Senior Technician level. Senior Technicians take on the more complex assemblies, lead frontline troubleshooting and coach the technicians around them. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   PREPARATION AND READINESS - Prepare each operation from the approved procedure, traveller and drawings, and check that the documentation matches the hardware in front of you before starting. - Verify hardware before use: part and serial numbers, quantity, physical condition, cleanliness, protections, fasteners and consumables. - Prepare and check the tools, torque equipment, MGSE, lifting and handling equipment and integration stands the activity needs. MECHANICAL AND THERMAL ASSEMBLY AND INTEGRATION - Assemble and install satellite structures, panels, brackets, equipment, payloads, mechanisms and thermal hardware to drawing and torque specification. - Integrate subsystems into the satellite, verifying fit, alignment and interfaces at each step. - Perform handling and lifting operations with MGSE, including satellite rotation, transfer between stands and installation on test adapters. HARNESS, THERMAL HARDWARE AND MLI - Route, install and connect flight harnesses, including crimping, soldering, shielding, connector mating and identification. - Perform electrical verification of harnesses, including continuity, insulation and short-circuit checks. - Install thermal hardware including heaters, thermistors and thermal interface materials, and fabricate, install and repair multi-layer insulation, including bonding and taping operations. TEST PREPARATION AND SUPPORT - Prepare satellite configurations for functional and environmental testing, including installation on test adapters and mechanical interfaces. - Set up and connect EGSE and test benches, support test execution, monitor parameters and report anomalies immediately. - Support environmental and launch campaigns on site and off site, including packing, transport preparation and reinstallation. QUALITY, TRACEABILITY AND NON-CONFORMANCE - Record every operation in real time: as-run procedures, logbooks, photographs, and hardware and software configuration, in Manufacturo (MES) and Jira. - Perform compliance checks and visual inspections at each critical step, and complete the associated checklists and records. - Raise non-conformance reports for any deviation, contribute to first-level investigation, and support root cause analysis and corrective action. CLEANROOM, SAFETY AND 6S - Work to cleanroom, contamination control, ESD, FOD and chemical safety rules, and keep the work area compliant, clean and audit-ready. - Maintain 6S in the production stations, and report anything that makes an area unsafe or unfit for flight hardware. IMPROVEMENT AND TEAM - Review work instructions, travellers and checklists against what actually happens on the floor, and give clear feedback so they can be corrected. - Support on-the-job training of junior colleagues and share good practice. Senior Technicians coach the team and lead frontline troubleshooting. WHAT WE’RE LOOKING FOR MUST HAVES: - Vocational or technical qualification in mechanical, electrical, electronics, mechatronics or a related field, or equivalent hands-on training. - Hands-on experience in the assembly, integration or test of complex electromechanical hardware. We are hiring at two levels: around 2+ years for Technician, and around 5+ years with demonstrated autonomy for Senior Technician. - Practical skill in precision mechanical assembly and thermal hardware installation, working to drawings and torque specifications. - Practical skill in harness work: crimping, soldering, shielding, connector mating and routing. - Ability to read and work from mechanical and electrical drawings, wiring diagrams, procedures and work instructions. - Experience with electrical verification, including continuity, insulation and short-circuit checks. - Understanding of cleanroom, contamination control and ESD requirements. - Discipline in documentation and traceability, recording work performed in real time rather than afterwards. - Experience raising and documenting non-conformances. - Comfortable using an MES and Jira for work records. We use Manufacturo and Jira; experience with equivalent systems is fine. - Hands-on mindset with strong attention to detail, and the judgement to stop and ask rather than proceed on an assumption. - Strong communication skills in English (written & spoken). NICE TO HAVES: - Experience on flight hardware in a satellite or other space environment. - Multi-layer insulation fabrication and installation experience. - Familiarity with workmanship standards such as IPC-A-610, IPC J-STD-001, IPC-7711/7721 or IPC/WHMA-A-620. - Familiarity with ECSS, NASA or military quality standards. - Experience supporting functional test: EGSE connection, test sequence execution and telemetry monitoring. - Experience with environmental test campaigns (vibration, thermal vacuum) or launch campaigns. - Awareness of 6S and good practice in production area organisation. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Leadership & Hiring Team Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Base salary range for this position is dependent on experience, and will be negotiated individually. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.