Location: London, United Kingdom
Workplace: hybrid
About The Role:
At Paysend, we believe CRM should be much more than a communication channel. We want it to become one of our biggest growth engines alongside Performance Marketing, Organic Growth and Referral.
We are looking for a Consumer CRM Director to lead this transformation.
You will own the global CRM strategy, lead the CRM team and be accountable for the commercial impact of CRM across the full customer lifecycle. Your mission is to turn CRM into a measurable growth engine that drives customer activation, engagement, retention, reactivation and lifetime value.
This role is about building a growth function, not just running campaigns. We are looking for someone who has already transformed CRM into a major growth engine and knows how to turn customer insights into business results.
What You'll Do (Responsibilities):
Own the global CRM strategy across the full customer lifecycle.
Lead and develop a high-performing CRM team, creating a culture of experimentation, accountability, customer focus and continuous improvement.
Build CRM into one of Paysend’s core growth engines, delivering measurable business impact.
Drive improvements in activation, repeat transactions, retention, reactivation and customer lifetime value.
Build and prioritise a roadmap of growth initiatives based on customer behaviour, data and business opportunities.
Create a strong experimentation culture with continuous A/B testing, clear learning and measurement of incremental business impact.
Develop personalised customer journeys based on behavioural triggers instead of calendar campaigns.
Introduce AI-driven personalisation and predictive lifecycle capabilities where they create real value for customers and the business.
Partner closely with Product, Data, Analytics, Marketing and Regional teams to improve customer experience and business performance.
Build reporting that clearly connects CRM activity with business outcomes, including retention, transaction volume, revenue contribution and lifetime value.
What You’ll Need To Be Successful In This Role:
8+ years of experience in CRM, Lifecycle Marketing, Retention or Consumer Growth.
Experience leading and developing high-performing CRM or Lifecycle teams.
Proven track record of transforming CRM from a campaign execution function into a major growth engine.
Strong understanding of customer lifecycle, customer behaviour, retention and lifetime value.
Experience building and scaling experimentation programmes with measurable business impact.
Strong analytical skills with the ability to turn customer data into growth opportunities and business decisions.
Hands-on experience with Braze or a similar lifecycle marketing platform.
Comfortable working across Product, Marketing, Analytics and Data teams.
Experience in fintech, payments or another high-growth digital consumer business is a strong advantage.
Success in This Role:
Success in this role will be measured by your ability to:
Make CRM one of Paysend’s key growth engines.
Deliver measurable improvements in customer activation, retention, reactivation and lifetime value.
Increase the contribution of CRM to transaction volume, revenue and long-term customer value.
Build a culture where decisions are driven by customer data, experimentation and continuous learning.
Develop a high-performing CRM team that consistently delivers measurable business impact.
This is an opportunity to build something meaningful.
You won’t be joining a business where CRM is only about campaigns. You’ll have the opportunity to shape the strategy, build new capabilities, influence product decisions and define how millions of customers engage with Paysend.
If you enjoy solving hard growth problems, building strong teams and creating measurable business impact, we’d love to hear from you.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Remote; Remote - United States; Remote - EMEA
Workplace: Remote
DESCRIPTION
Constructor is an AI-first search and product discovery platform built for enterprise ecommerce, helping leading retailers deliver personalized digital shopping experiences that drive revenue, conversion and profit. Our technology delivers consistent $10M+ lifts for brands including Sephora, Petco, Under Armour and Birkenstock.
We are looking for a Director of Product Marketing to help tell that story.
This is a highly hands-on role for someone exceptional at product positioning, messaging and storytelling. You'll define what makes Constructor genuinely different and translate that into a compelling narrative that resonates with prospects, customers and the market.
Our platform is powerful, technically sophisticated and constantly evolving. We need someone who can bring clarity to that complexity, identify the real value and differentiation of our products, and create positioning that makes customers think: "This is clearly better—and we need it."
This position is equal parts strategist and builder - setting direction, developing people, and rolling up your sleeves to build the many artifacts that form a robust product marketing org. You will work closely with our product leaders to launch new products, add-ons and features, with our content marketing team to create thought leadership, with growth marketing to drive pipeline and product content and with sales to ensure the GTM functions are enabled on key launches and competitors. Any feature or product launch, with the product team, will include a bill of materials focused on value proposition, personas, objection handling, competition and more.
REQUIREMENTS
PRODUCT POSITIONING & MESSAGING
- Own and evolve differentiated positioning for Constructor's platform, products and key capabilities.
- Develop a deep understanding of what makes our technology unique and valuable to customers.
- Translate complex technical capabilities into clear, compelling customer value propositions.
- Create messaging that clearly communicates why Constructor, why now and why we're different.
- Build messaging frameworks and narratives that align Marketing, Sales and Customer Success.
- Ensure our positioning is grounded in genuine product strengths and customer needs, not simply what competitors are saying.
GTM & PRODUCT LAUNCHES
- Create compelling product narratives, value propositions and messaging that bring products and capabilities to life.
- Develop sales enablement and customer-facing materials that support launches, adoption and expansion.
- Partner with Sales to understand customer needs, objections and deal dynamics, continuously improving positioning and enablement.
- Lead and orchestrate product launches from strategy through execution that are crisp, focused, and actually land with customers
- Partner with Product on roadmap communication and prioritization
- Identify gaps in capabilities and proactively build the function to address them
CUSTOMER & MARKET INSIGHT
- Build a deep understanding of our customers, prospects, buyers and their challenges.
- Understand the ecommerce, search and product discovery landscape and where Constructor creates differentiated value.
- Engage with customers and prospects to understand what resonates and why they choose Constructor.
- Monitor the market and competitive landscapes.
- Identify opportunities to improve how we communicate product value throughout the customer lifecycle and the deep understanding of buyer personas and ICP.
WHAT WE'RE LOOKING FOR
EXPERIENCE
- 8-10 years experience in B2B SaaS product marketing, ideally within a technical or complex product environment.
- Proven track record developing genuinely differentiated positioning and messaging.
- Ability to take complex technology and turn it into a simple, compelling story that customers understand and value.
- Experience bringing products or capabilities to market and creating GTM materials that support adoption and growth.
- Strong experience partnering with Product and Sales to develop positioning that works both externally and commercially.
- Experience in ecommerce, retail technology, search, discovery is a plus.
SKILLS
- You are a strong storyteller who can communicate complex technical concepts in a simple, clear and persuasive way.
- You are technically curious, with a good understanding of how products work and what makes technology better, as well as a familiarity with AI/ML fundamentals.
- You are commercially minded, with an understanding of how strong positioning can drive pipeline, revenue, adoption and expansion.
- You are an excellent communicator with strong written and verbal communication skills and the ability to create and present compelling ideas.
- You are both strategic and hands-on, comfortable setting direction while also getting into the detail needed to make things happen.
- You are creative and curious, willing to challenge conventional thinking and explore new ways to differentiate.
- You have an analytical mindset and can use market research and performance data to support strategic decisions, with experience in ROI analysis and experimentation.
- You have excellent project management skills and strong attention to detail, with the ability to manage complex initiatives from concept through to execution.
- You have a growth mindset, bringing creativity, ambition and a proactive approach to problem-solving and innovation.
BENEFITS
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
Diversity, Equity, and Inclusion at Constructor
At Constructor we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Canada - Remote; Toronto
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Phoenix
Lead with purpose. Practice with autonomy. Build something meaningful.
Lakefield Veterinary Group is looking to connect with experienced veterinarians who are interested in
Medical Director and leadership opportunities
throughout the Phoenix area.
If you're passionate about mentoring other doctors, helping shape hospital culture, and delivering exceptional patient care, we'd love to start a conversation. While we don't have a specific hospital assigned to this opportunity just yet, we're looking to build relationships with strong veterinary leaders who want to make an impact.
What We're Looking For
Passion for high-quality medicine and collaborative leadership
Interest in mentoring and developing veterinary teams
Strong communication and relationship-building skills
Desire to help shape the future of a hospital
What You Can Expect
Competitive compensation with production
Leadership incentives
Comprehensive benefits package
CE allowance and leadership development opportunities
Clinical autonomy with the support of a family-owned veterinary organization
The opportunity to find the right hospital based on your goals and interests
Why Lakefield Veterinary Group?
At Lakefield Veterinary Group, we believe every hospital is unique. We empower our local teams with the support and resources they need while preserving the culture and autonomy that make each practice special. Our goal is to match exceptional veterinarians with the right hospital—not just the first opening.
Interested in Learning More?
If you're curious about leadership opportunities in the Phoenix area, let's connect. We'd love to learn more about your career goals and explore where you could make the biggest impact.
Contact Nikki Hanschu at
jessi.wootten@lakefieldvet.com
or apply through
Lakefield Veterinary Group Careers
.
What You'll Do
Lead the creative development of AI-assisted video content across campaigns, branded content, social, advertising, and experimental formats.
Guide multidisciplinary creative teams across concept development, visual storytelling, editing, motion, and AI-enhanced production workflows.
Combine traditional filmmaking, cinematography, editing, and post-production principles with emerging AI tools and workflows.
Generate and refine concepts using AI video, image-to-video, compositing, and editing tools while maintaining high creative standards.
Provide clear creative direction, feedback, and mentorship to creatives across multiple projects and workflows.
Collaborate directly with customers, presenting creative rationale, leading reviews, and helping shape strategic creative solutions.
Drive experimentation and innovation across AI video workflows, identifying opportunities to improve creative quality, scalability, consistency, and production efficiency.
Help define and evolve internal AI video production standards, workflows, and best practices across teams.
Contribute to team capability building through knowledge-sharing, documentation, mentorship, and creative leadership.
Balance hands-on creative execution with leadership responsibilities across multiple fast-moving projects.
What You'll Need to Succeed
5+ years of experience in filmmaking, video production, post-production, creative direction, or related creative fields.
Strong portfolio showcasing cinematic storytelling, editing, visual direction, motion, or AI-assisted video work.
Experience leading creative projects, mentoring creatives, and guiding multidisciplinary teams or workflows.
Hands-on experience using Generative AI tools for video or image creation within production environments.
Strong understanding of storytelling, composition, lighting, motion, pacing, editing, and cinematic language.
Experience integrating AI-generated assets into professional production workflows while maintaining narrative quality and brand consistency.
Strong understanding of modern AI video ecosystems, workflows, and experimentation practices.
Proficiency in Premiere Pro, After Effects, and other relevant Adobe Creative Suite applications.
Familiarity with motion graphics, compositing, animation, or 3D workflows is a plus.
Strong English communication skills with the ability to lead customer-facing conversations and collaborate across globally distributed teams.
Ability to balance creative excellence, operational scalability, mentorship, experimentation, and strategic thinking in fast-paced creative environments.
Location: US
Coherent Solutions
builds custom software for enterprises and high-growth companies. Founded in 1995, we have 1,700+ people across 10 countries, serving clients in fitness & wellness, healthcare, fintech, manufacturing, and technology.
Our model combines local client leadership with global engineering teams across Europe and Latin America. We are investing heavily in AI and modern software delivery via initiatives like
Coherent Catalyst
, and we expect our client-facing teams to lead those conversations with customers.
About the Role
This is a pure hunter role.
You carry a quota, and your primary responsibility is winning new enterprise clients through your own prospecting, BDR introductions, inbound leads, partner referrals, and your professional network. Once a new account is closed, you will work closely with our delivery management teams to grow it into a long-term, strategic relationship.
You will engage with buyers ranging from directors to C-suite executives and navigating complex, multi-disciplinary decision processes. The services market is changing rapidly; AI is reshaping how software gets built, delivered, and priced. The expectation for this role is to understand these shifts and discuss them confidently with executive buyers. You don’t need to be an AI engineer, but you must understand where the market is heading and connect those changes to how it impacts a client’s growth, efficiency, risk, and bottom line.
What You'll Do
Own the full sales cycle: Prospect, qualify, shape the solution with delivery, negotiate, and close net-new business;
Win new logos and establish the foundation to expand the strategic accounts you win;
Lead commercial strategy for SOWs, master services agreements (MSAs), pricing, and contracts;
Run RFI/RFP responses and tailored proposals in tight collaboration with engineering and delivery teams;
Build and manage a healthy pipeline with highly accurate forecasting in Salesforce;
Partner with marketing on targeted Account-Based Marketing (ABM) campaigns and regional events;
Represent Coherent at major industry events and face-to-face client meetings;
What
We’re
Looking For
6+ years of selling custom software engineering, digital product services, or IT consulting;
A proven track record of hunting and winning new enterprise clients with multi-year, multi-discipline services engagements;
Comfort selling to C-suite and VP buyers, with the ability to confidently articulate how modern AI-driven development models accelerate time-to-market;
Deep working knowledge of the SDLC, global distributed delivery models, and agile consulting;
Experience working with distributed global delivery teams (specifically leveraging talent pools in Europe and Latin America);
Stability matters to us. Enterprise services relationships take years to build, and we want the same commitment from our people. A history of multi-year tenures will carry significantly more weight than a long list of short-term logos;
Minnesota preferred; WI, IL, or East Coast considered;
What Do We Offer
Base salary from $130K to $165K plus uncapped commission and performance bonuses
;
Performance-based equity awards;
Comprehensive health, dental, and vision insurance;
401(k) matching and generous PTO policy;
Travel: Approximately 20-30% for strategic client meetings, industry conferences, and internal executive planning.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Event Contracts are one of the fastest-growing financial innovation categories globally over the past two years, showing significant potential across crypto, politics, sports, and macro events. We are building our own Event Contract product line from the ground up. We are looking for a Senior Product Manager who understands both financial products design, trading systems and market microstructure to take the business line to the next growth phase.
What You’ll Be Doing
Own the full lifecycle of this business line — from mechanism design and liquidity build-out to user growth and experience optimization — driving the end-to-end planning and execution of the Event Contract product line.
Product Mechanism Design
: Own the overall design of Event Contract products, including but not limited to product specs for Up-Down, Between (range), and Hit; strike price generation logic; settlement mechanism design; and the specs of contracts on crypto, equities, and other underlyings.
Market Depth & Liquidity Framework
: Design and drive the Market Maker incentive and obligation framework (spread, depth, uptime, and other obligation metrics); continuously monitor order book quality (spread / depth / uptime) to keep the product competitive on key liquidity metrics.
Business Growth
: Own user experience, user growth, and business scaling for this category — including defining and executing user growth campaigns, acquisition/retention/activation strategies, and coordinating channel and operations resources; accountable for core business metrics such as trading volume and user count.
Competitive Research, Data-Driven Decisions & Cross-Team Collaboration
: Continuously track the product mechanisms, fee structures, volume composition, and growth strategies of leading domestic and international competitors, translating industry best practices into product iteration plans for our platform; conduct in-depth analysis of internal trading data to produce actionable product and growth recommendations; work closely with Trading Engine, Frontend, Risk/Settlement, Liquidity/Market Making, and Operations teams to drive execution and iteration.
New Business Exploration
: Explore opportunities to combine event contracts with other product formats (e.g., structured products, social/community mechanics, copy trading, broker distribution partnerships) to open up new growth curves for the platform.
What We Look For In You
Experience building complex backend systems from 0 to 1 (e.g. trading systems, ad systems, e-commerce systems, or payment systems). Candidates with internet product growth experience, having led acquisition/retention/activation campaigns and owned business outcomes and metrics, have a strong advantage.
Exceptional learning ability, logical reasoning, and quantitative skills. Strong ability to abstract and translate real-world business scenarios into elegant data structures and business logic.
Deep understanding of financial derivatives principles, and experience owning the 0-to-1 design or large-scale overhaul of futures/options trading systems is preferred. Alternatively, strong learning ability and transferable methodology from building similar complex systems are welcome.
Strong drive and leadership. Excellent data analytical skills.
Strong insight and judgment, and able to identify hot topics and market opportunities amid constant change. Sustained interest in and understanding of event contracts underlying such as crypto, macro events, sports, and politics.
Ability to systematically produce AI tools to improve personal work output and efficiency (AI leverage) — e.g. using AI to support data analysis, documentation, and code/query writing in day-to-day work.
Experience investing or trading in equities, FX, crypto spot/derivatives, or quantitative trading is preferred.
Nice-To-Haves
Experience in options product design or trading, or hands-on trading/research/industry experience with similar event contracts platforms is a plus.
Experience designing Market Maker strategies or liquidity incentive mechanisms is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Event Contracts are one of the fastest-growing financial innovation categories globally over the past two years, showing significant potential across crypto, politics, sports, and macro events. We are building our own Event Contract product line from the ground up. We are looking for a Senior Product Manager who understands both financial products design, trading systems and market microstructure to take the business line to the next growth phase.
What You’ll Be Doing
Own the full lifecycle of this business line — from mechanism design and liquidity build-out to user growth and experience optimization — driving the end-to-end planning and execution of the Event Contract product line.
Product Mechanism Design
: Own the overall design of Event Contract products, including but not limited to product specs for Up-Down, Between (range), and Hit; strike price generation logic; settlement mechanism design; and the specs of contracts on crypto, equities, and other underlyings.
Market Depth & Liquidity Framework
: Design and drive the Market Maker incentive and obligation framework (spread, depth, uptime, and other obligation metrics); continuously monitor order book quality (spread / depth / uptime) to keep the product competitive on key liquidity metrics.
Business Growth
: Own user experience, user growth, and business scaling for this category — including defining and executing user growth campaigns, acquisition/retention/activation strategies, and coordinating channel and operations resources; accountable for core business metrics such as trading volume and user count.
Competitive Research, Data-Driven Decisions & Cross-Team Collaboration
: Continuously track the product mechanisms, fee structures, volume composition, and growth strategies of leading domestic and international competitors, translating industry best practices into product iteration plans for our platform; conduct in-depth analysis of internal trading data to produce actionable product and growth recommendations; work closely with Trading Engine, Frontend, Risk/Settlement, Liquidity/Market Making, and Operations teams to drive execution and iteration.
New Business Exploration
: Explore opportunities to combine event contracts with other product formats (e.g., structured products, social/community mechanics, copy trading, broker distribution partnerships) to open up new growth curves for the platform.
What We Look For In You
Experience building complex backend systems from 0 to 1 (e.g. trading systems, ad systems, e-commerce systems, or payment systems). Candidates with internet product growth experience, having led acquisition/retention/activation campaigns and owned business outcomes and metrics, have a strong advantage.
Exceptional learning ability, logical reasoning, and quantitative skills. Strong ability to abstract and translate real-world business scenarios into elegant data structures and business logic.
Deep understanding of financial derivatives principles, and experience owning the 0-to-1 design or large-scale overhaul of futures/options trading systems is preferred. Alternatively, strong learning ability and transferable methodology from building similar complex systems are welcome.
Strong drive and leadership. Excellent data analytical skills.
Strong insight and judgment, and able to identify hot topics and market opportunities amid constant change. Sustained interest in and understanding of event contracts underlying such as crypto, macro events, sports, and politics.
Ability to systematically produce AI tools to improve personal work output and efficiency (AI leverage) — e.g. using AI to support data analysis, documentation, and code/query writing in day-to-day work.
Experience investing or trading in equities, FX, crypto spot/derivatives, or quantitative trading is preferred.
Nice-To-Haves
Experience in options product design or trading, or hands-on trading/research/industry experience with similar event contracts platforms is a plus.
Experience designing Market Maker strategies or liquidity incentive mechanisms is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: ES - Barcelona, Spain
Scopely is looking for a Production Director – Seasonal Content to join our MONOPOLY GO! team. This role is based from our Barcelona hub on a hybrid basis (3 days per week).
MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.
At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our work alongside exceptional teammates or through unforgettable experiences for millions of players. We're a global team of game makers building one of the world's most successful live-service games.
As the Production Director – Seasonal Content, you'll own the operational health, planning, and execution behind MONOPOLY GO!'s seasonal content portfolio. You'll partner across Art, Design, Product, Live Operations, Licensing, and Content teams to ensure every season delivers exceptional quality, creative novelty, operational excellence, and measurable player impact.
Success in this role goes beyond shipping content on schedule. You'll be accountable for the health of the seasonal ecosystem—including content capacity, creative ambition, production predictability, IP integration, execution quality, and the cross-functional alignment required to consistently deliver industry-leading live-service seasons.
This role requires an exceptional balance of strategic leadership and tactical execution. You'll be equally comfortable shaping long-term organizational strategy with senior leadership as you are rolling up your sleeves with producers, artists, designers, and engineers to solve production challenges, unblock teams, and improve execution day-to-day.
What You'll Do
Lead production for the Seasonal Content organization, overseeing the planning, execution, and successful delivery of every MONOPOLY GO! season.
Own the operational health of the seasonal portfolio, balancing player experience, content quality, novelty, production predictability, resource utilization, and business objectives—not simply delivery against schedule.
Drive the long-term evolution of the seasonal content pipeline, continuously improving how art, design, narrative, gameplay content, rewards, licensed IP, localization, and live operations move from concept through launch.
Own content roadmap planning, art capacity planning, outsourcing strategy, and resource forecasting to maximize both creative ambition and sustainable execution.
Partner closely with Product, Art, Design, Live Operations, Marketing, and Licensing leadership to align priorities across multiple concurrent seasonal initiatives.
Operate comfortably at both the executive and production floor levels—providing strategic direction while remaining actively involved in milestone reviews, dependency management, issue resolution, production planning, and critical decision making.
Be willing to get "in the weeds" with producers and development teams to remove blockers, resolve ambiguity, improve workflows, and ensure teams have what they need to succeed.
Lead cross-functional planning for major seasonal launches, proactively identifying execution risks, staffing challenges, dependency conflicts, and operational gaps before they impact delivery.
Drive executive-level visibility through clear reporting, production health metrics, risk assessments, and actionable recommendations.
Champion continuous improvement across production methodologies, governance, tooling, AI adoption, and content development workflows.
Lead organizational change initiatives that improve how teams plan, collaborate, and execute, ensuring new processes are successfully adopted across multiple disciplines.
Serve as a diplomatic leader who builds trust across diverse teams, navigates competing priorities with empathy, and facilitates alignment during high-pressure or ambiguous situations.
Mentor Production Managers and Producers while raising the overall maturity and effectiveness of production across the Seasonal Content organization.
What We're Looking For
Extensive experience leading production within large-scale live-service game development environments.
Deep expertise managing content-heavy production pipelines, including art production, outsourcing, IP development, localization, approvals, and live seasonal releases.
Demonstrated success operating as a Production Director or equivalent leader responsible for both organizational strategy and execution.
Proven ability to seamlessly shift between strategic leadership and hands-on production management, remaining deeply connected to execution while guiding long-term organizational direction.
Strong expertise in production planning, capacity planning, portfolio management, dependency mapping, forecasting, and operational excellence.
Exceptional understanding of creative development pipelines and how to optimize art and content production without sacrificing quality or innovation.
Outstanding diplomacy and stakeholder management skills, with the ability to influence senior leaders, resolve conflict constructively, and build alignment across diverse disciplines without relying on direct authority.
Experience leading organizations through meaningful operational change, including introducing new production processes, organizational structures, tools, or ways of working while driving strong adoption.
Excellent judgment balancing player experience, creative ambition, technical constraints, production risk, and business priorities.
Outstanding communication, organizational leadership, and relationship-building skills.
Comfortable operating in fast-paced environments with rapidly evolving priorities and complex cross-functional organizations.
Passion for building high-performing teams, enabling creative excellence, and delivering unforgettable seasonal experiences at world-class scale.
AI Capability & Readiness
We believe AI will fundamentally transform how content organizations operate. In this role, you'll be expected to actively incorporate AI into production workflows to improve planning, asset tracking, documentation, communication, forecasting, content review, dependency management, and operational decision-making. You'll champion thoughtful AI adoption across the Seasonal Content organization, helping teams work faster, make better decisions, and increase creative capacity without compromising quality. We value leaders who are curious, experimental, and capable of driving organizational change as AI reshapes game development.
Bonus Points
Experience working on category-leading live service games.
Experience within mobile free-to-play game development.
Experience leading globally distributed development teams.
Experience scaling production organizations during periods of rapid growth.
Familiarity with modern AI productivity tools such as Claude, Codex, Cursor, or similar, and experience applying them to production workflows.
Experience evolving production operating models, governance frameworks, or portfolio planning processes.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr
Director, Integrated Analytics Partner
(
Platform & Product Analytics
)
San Mateo
, CA
Remote also considered.
Who We Are
At
Sony Interactive Entertainment (SIE) PlayStation, we create unforgettable gaming experiences—and
we're
just as committed to building a world-class team. As a leader in interactive entertainment, PlayStation
operates
at
a massive scale, supporting millions of players worldwide and processing billions of transactions annually across our digital ecosystem.
About the Role
We are seeking a Senior Director, Integrated Analytics Partner – Platform & Product Analytics to serve as the strategic analytics leader embedded within both our Platform Strategy & Product Management organizations. This role is responsible for defining and executing the analytics strategy that helps inform our long-term platform strategy, provides Product Management analytics in support of the ongoing evolution of our player experience, as well as competitive intelligence across the enterprise.
As the primary analytics partner to Platform Strategy & Product Management leadership, this role will translate business priorities into a coordinated analytics portfolio across Reporting, Applied Analytics, and Data Science. The Senior Director will directly lead the Applied Analytics team while providing strategic direction to the Data Science and Reporting squads aligned to Platform & Product initiatives.
The ideal candidate for this role combines a
demonstrated
ability to drive change at scale through the application of analytics, an exceptionally strong strategic orientation,
and
depth of understanding of the Product Management function and how the application of analytics, including rigorous testing, can improve
the consumer
experience. Boundless curiosity,
creativity
and enthusiasm for envisioning and then shaping the future, in a complex category that is ever evolving,
is a welcome trait.
PlayStation may be a market leader, but the analytics team is filled with people
who are obsessed with improving in every area we can, care deeply about their role in catalyzing the success of our stakeholders
,
our partners & creators, and, most importantly, improving the experiences of our players
,
cultivating the joy
of
gaming.
This role will provide a unique perspective on the future of gaming—and, for the right person, the ability to help shape it.
Key Responsibilities
Strategic Analytics Leadership
Define and drive the
Platform &
Product
Analytics strategy
, ensuring alignment with
company
objectives
and long-term platform growth
.
Maintain a
holistic portfolio view across
R
eporting,
A
pplied
A
nalytics, and
D
ata
S
cience initiatives
supporting
Platform &
Product
.
Identify
opportunities to
leverage
analytics to improve
product strategy, roadmap decisions, and investment priorities
.
Executive Partnership and Communication
Serve as the
primary analytics partner to
Platform &
Product
leadership
, acting as the
central point
of contact for analytics strategy and insights.
Deliver executive-level analytics updates and strategic insights to senior stakeholders
on
a regular
cadence
.
Translate complex analytical insights into clear, actionable narratives that influence
Platform &
Product
strategy and investment decisions.
Cross-Functional Collaboration
Enthusiasm for building relationships and deep partnerships, including
a
instinct for seeking opportunities to “win together,” is
absolutely critical
for this role
Partner with the Data Science
and Reporting Leads to
provide
prioritization guidance on their roadmaps
.
Identify
cross-functional opportunities to accelerate impact and
eliminate
redundant analytics
work
across teams.
Ensure business context and strategic priorities are clearly communicated to squads.
Leadership and Team Development
Lead and develop the
Applied Analytics team
,
building strong analytical capabilities and career growth for team members.
Provide dotted-line leadership to
Data Science and Reporting squads supporting
Platform &
Product
,
ensuring alignment with
Platform &
Product
priorities.
Foster a culture of experimentation, analytical rigor, and measurable impact across the analytics organization.
Resource and Portfolio Management
Advocate for analytics investments, including headcount, tooling, and platform capabilities.
Provide recommendations on how best to
a
llocate
analytics resources across initiatives based on strategic importance and business impact.
Make and communicate prioritization decisions across analytics teams supporting
Platform &
Product
initiatives.
Qualifications and Education Requirements
Bachelor’s degree in
Business
,
Computer Science
, Economics, Statistics, Data Science, or a related quantitative field
(Master’s or MBA preferred).
1
8
+ years of experience in
a blend of analytics disciplines, including
product
management
analytics,
testing,
data science,
analytics leadership,
and
business intelligence
, including leadership roles.
Proven experience leading analytics teams and delivering
data-driven insights that influence
product
strategy and
platform development
.
Management consulting experience
as part of
an analytics practice
is
a significant plus when combined with
subsequent
client-side experience
Experience defining and tracking
product performance metrics and analytics frameworks
that guide product decision making.
Demonstrated ability to influence senior leadership and communicate complex analytical concepts to non-technical stakeholders.
Preferred Skills
Deep experience with
product analytics frameworks, including user behavior analysis, product adoption metrics, and feature performance measurement
.
Experience with experimentation frameworks such as A/B testing and product experimentation
.
Strong
proficiency
with analytics and data tools such as
SQL, Python, R, or similar statistical environments
.
Familiarity with competitive intelligence analysis, benchmarking frameworks, and market performance metrics.
Ability to lead complex cross-functional initiatives involving product, data science, and engineering teams.
Exceptional communication and storytelling skills to convey insights and influence strategic decisions
is critical
.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$292,300
—
$438,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
Nebius is hiring a Senior Director of GSI and Regional SI Partnerships to build and scale our global systems integrator program from the ground up. This is an infrastructure-first alliances role: we are looking for a leader who deeply understands AI cloud, inference, and high-performance computing (HPC) infrastructure, and who has a proven track record of turning that infrastructure into services-led, repeatable solutions that partners sell and deliver to enterprise clients worldwide.
The strategy is deliberately two-fold. On one side are the marquee, long-tail global systems integrators — the strategic, higher-effort relationships that compound into durable, large-scale revenue over time. On the other are the fast-moving, AI-native systems integrators and emerging AI consultancies — the short-tail, quicker-to-win partners who can source and land opportunities far faster than the traditional GSIs. We need a leader who can build and balance both motions, and who already has the relationships and instincts to activate the AI-native ecosystem quickly.
You will own the strategy, architecture, and execution of Nebius's GSI motion globally, while building the regional structure to activate partners across AMER, EMEA, and APJ. You will combine partner strategy, solution and offering development, and hands-on execution, working shoulder-to-shoulder with sales, solution engineering, product, and marketing. This is a builder's role for someone who has operated in fast-moving, high-growth environments and can create frameworks, offerings, and playbooks where none exist. Travel is expected for executive meetings, QBRs, and key industry or partner events.
What You'll Do
Build the global GSI program and team.
Design and own the end-to-end partner framework — segmentation, prioritization, tiering, and engagement model — spanning both marquee global systems integrators and AI-native SIs and stand up the regional operating model to execute it consistently across priority markets.
Activate the AI-native SI ecosystem for speed.
Identify, recruit, and mobilize fast-moving, AI-native systems integrators and emerging AI consultancies as a short-tail motion that sources and lands opportunities quickly — a deliberate complement to the longer-cycle strategic GSIs.
Fit Nebius into partner services — and build new ones.
Map how the Nebius platform plugs into each partner's existing service portfolio, and co-build the reference architectures, accelerators, and repeatable offerings that turn it into revenue they can package, sell, and deliver at scale.
Develop senior and field relationships.
Build durable relationships across GSI sales, cloud/infrastructure, HPC, AI/ML, and industry practices — from practice leads and architects to executive sponsors.
Define commercial models.
Establish sell-with, resale, co-sell, and managed-service models with the governance, economics, and incentives that make each partnership commercially successful for both sides.
Drive joint pipeline and revenue.
Map target accounts, run co-sell motions, and secure Nebius inclusion in GSI pursuits to generate material, repeatable, GSI-influenced revenue and consumption.
Enable partner technical and sales teams.
Build the enablement, certification, and deployment blueprints that make GSI teams self-sufficient on the Nebius platform.
Launch joint go-to-market.
Partner with marketing on campaigns, events, and thought leadership focused on AI infrastructure and AI cloud.
Own the numbers.
Track and report GSI-influenced pipeline, revenue, and consumption, holding internal and partner stakeholders accountable to shared goals.
What You Bring
AI-, infrastructure-, and technology-savvy.
Deep, credible fluency across AI cloud and GPU infrastructure, IaaS/PaaS, Kubernetes, and modern AI/ML workloads — enough to earn the trust of partner architects and practice leads, see how Nebius fits into a partner's existing services, and help them build new services around it.
A track record building services and solutions with SIs.
You've built offerings, practices, and reference solutions around an infrastructure or platform product with systems integrators — not just managed a relationship, but created what partners take to market.
A dual network across GSIs and AI-native SIs.
You bring existing relationships with both the large strategic GSIs and the emerging, AI-native systems integrators and AI consultancies, and you understand how to work each — landing quick wins through the AI-native ecosystem while building the longer-term strategic partnerships in parallel.
Global programs and regional build.
Experience running global GSI or alliance programs and standing up the regional structures to execute across multiple geographies, accounting for local partner dynamics, delivery models, and incentives.
A builder's mindset.
You have created frameworks, offerings, and playbooks from scratch and thrive in early-stage, high-growth environments. Startup or 0-to-1 experience is a strong plus.
Product savvy.
You understand how infrastructure products are built and positioned, and you can work closely with product teams to shape roadmap and packaging for partner-led motions.
Commercial savvy.
You can design commercial models, negotiate, and build the economics of partnerships that scale into meaningful, repeatable revenue.
Experience.
10+ years in cloud/infrastructure partner management, GSI alliances, or consulting-led enterprise GTM, including senior program leadership. Time at a hyperscaler, GPU/AI cloud, HPC or infrastructure provider, or cloud-native ISV working closely with GSIs is highly valued.
Deep SI knowledge.
You understand how systems integrators build and run cloud, data, and AI practices — their sales cycles, delivery models, and incentive structures.
Why Nebius
Be the founding global GSI leader for a high-growth, Nasdaq-listed AI infrastructure company.
Direct access to advanced AI builders and enterprise buyers through joint Nebius–GSI engagements.
High visibility, executive sponsorship, and the autonomy to design and execute a global GSI program with significant impact on Nebius's growth.
Compensation
We offer competitive salaries, ranging from 325k - 400k OTE based on your experience.
Key employee benefits in the US:
#LI-JT1
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$183,360
—
$229,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States; Georgia; Bulgaria; Canada; Serbia; Germany; Spain; Netherlands; Hungary; United Kingdom; Portugal
Workplace: Remote
About the company
Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We're the #1 lead marketplace in the USA, and we're accelerating.
Role overview
We're looking for a Financial Director who will own the full finance function with a strong focus on the US market. Your job is to keep our numbers accurate, compliant, and decision-ready as we scale, and to build the financial foundation needed for IPO-level readiness. This role exists to help the CEO make faster, smarter moves with clear financial visibility.
What You'll Be Doing:
Own company-wide financial management with a focus on US operations and compliance
Build and maintain executive-level reporting across P&L, Cash Flow, and Balance Sheet
Manage cash flow, runway, and the payment calendar to keep the business stable and scalable
Lead budgeting, forecasting, and scenario modeling to support growth decisions
Partner with external US accountants, auditors, and tax advisors to ensure accuracy and compliance
Drive IPO / pre-IPO readiness by improving reporting quality, controls, and financial discipline
Work closely with leadership and business teams to evaluate investments, expansion plans, and cost efficiency
What Makes You a Strong Fit:
5+ years of experience in senior finance roles (Finance Director / Head of Finance / CFO-level scope)
Strong hands-on expertise with the US market - finance, accounting, tax, and regulatory basics
Proven experience supporting IPO or pre-IPO processes (reporting, audit readiness, controls)
Background in a fast-growing IT company or startup environment with high speed and constant change
Confident financial modeling and analysis skills in Excel / Google Sheets
Practical experience using AI tools to automate reporting, analysis, and finance workflows
English level: Upper-Intermediate+ (you'll use it daily with US partners, documentation, and external advisors)
Bonus if you have:
Experience in SaaS, PropTech, MarTech, or marketplace business models
Experience working with investors, fundraising, or financial due diligence
Experience building finance processes from scratch (systems, policies, reporting routines)
People management experience or readiness to build a finance team
Why You'll Love It Here:
You'll work at the core of a product-led, AI-powered startup where data drives every decision
Your work will ship fast and impact thousands of users
High autonomy, low bureaucracy: we trust you to own your domain
Remote-first culture with flexible hours and async-friendly communication
Salary (fixed base) ABOVE the market average
A smart, passionate team that moves fast, supports each other, and builds cool stuff
15 paid vacation days plus 5 paid sick days annually
Paid access to courses, books, and growth resources
Real decision-making power and ownership of your results
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
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An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Canada - Remote
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Atlanta, United States
Workplace: remote
Grow and Expand Existing Relationships: Build and grow a portfolio of regional agency and brand partners by leveraging your existing network and developing new strategic relationships. Expand client investment by introducing broader cross-platform media solutions that drive measurable business outcomes.
Consultative Sales: Help clients move beyond single-platform buying by offering tailored media strategies across CTV, video, display, audio, retail media, and other digital channels. Position AI Digital as a strategic partner rather than a platform vendor.
Business Development: Identify new revenue opportunities within your territory, proactively prospect priority accounts, and build a healthy pipeline of mid-market advertisers and agencies.
Own the Sales Process: Manage the full sales cycle from prospecting and discovery through proposal development, negotiation, and long-term account growth. Collaborate closely with Planning, Client Services, and Operations teams to deliver successful client outcomes.
Represent AI Digital in the Market: Leverage your industry relationships and knowledge of the media landscape to establish AI Digital as a trusted partner for advertisers seeking more flexible, cross-platform media solutions. Represent AI Digital at local market, regional, and industry events, including networking functions, trade shows, client events, and community organizations, to strengthen brand awareness, build strategic relationships, and generate new business opportunities.
5+ Years of Media Sales Experience: Proven success selling advertising solutions to agencies and brands, ideally within local, regional, or national media organizations.
Established Book of Business: Experience managing a portfolio of approximately $3M+ in annual advertising revenue, with strong existing relationships across agencies and mid-market brands.
Full-Funnel Media Expertise: Experience selling integrated advertising solutions, including CTV and digital media. You understand how different channels work together throughout the customer journey and can confidently position holistic media strategies.
Strong Consultative Selling Skills: Comfortable leading strategic client conversations, uncovering business objectives, and recommending customized media solutions that drive growth.
Business Development Mindset: Demonstrated ability to prospect, develop new business, expand existing partnerships, and consistently exceed revenue goals.
CRM Proficiency: Experience using CRM platforms such as HubSpot, Salesforce, or similar tools to manage pipeline and sales activity.
Excellent Communication & Relationship Management: Strong executive presence with the ability to build trust, influence decision-makers, and collaborate effectively across internal teams and external partners.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is building the next generation of consumer finance, and the Affirm Card sits at the center of that vision—blending debit, pay-over-time, and network-native experiences into a single product.
We’re looking for a Senior Director of Product to lead the Affirm Card and Card Platform—owning both the end-user experience, the business outcomes of every card product, and the underlying platform that powers card issuance, authorization, servicing, and partner integrations.
This is a pillar-level leadership role responsible for defining strategy, building a high-performing team, and delivering durable business outcomes across one of Affirm’s most strategic product areas.
What you’ll do
Own the Card domain end-to-end
Define and drive the multi-year vision for Affirm Card across consumer experience, growth, and economics, inclusive of new card products that complement the one we have in market today.
Lead the US direct to consumer card products (Affirm Cards, and in app virtual cards)
Oversee our Card Platform (authorization, ledgering, servicing, controls) which powers the D2C products both domestically and internationally, along with a number of merchant and partner integrations.
Translate company strategy into a coherent roadmap spanning multiple teams and systems
Build and scale a high-performing product organization
Manage and develop a team of PMs and PM leaders
Establish product standards, operating cadence, and decision frameworks
Build a durable org that delivers high-quality outcomes without direct involvement in every decision
Drive business outcomes at scale
Own GMV, engagement, unit economics, and credit outcomes for the Card domain
Shape investment strategy, tradeoffs, and resource allocation across multiple product areas
Partner with Finance and Credit to optimize profitability and risk
Lead platform strategy and execution
Drive platform capabilities that unlock velocity across Affirm (APIs, controls, servicing systems)
Partner deeply with Engineering to make cost vs. value tradeoffs at the system level
Ensure the Card Platform scales reliably across use cases, geographies, and partners
Operate as a cross-functional leader
Align senior stakeholders across Engineering, Design, Credit, Legal, Partnerships, and GTM
Build strong relationships with external partners (networks, processors, wallet providers)
Represent the Card domain in executive forums and company planning cycles
What we look for
Product leadership at scale
15+ years in product management, with experience leading multi-team product areas or platforms
Track record of owning large domains or business lines with meaningful financial impact
Org-building capability
Experience managing managers and building high-performing PM teams
Proven ability to create systems, processes, and culture that scale
Strategic and systems thinker
Ability to operate at portfolio-level altitude—connecting product decisions to company strategy
Strong judgment across second- and third-order tradeoffs, especially in complex systems
Platform + fintech depth
Experience in payments, cards, fintech, or adjacent infrastructure
Comfort working on both consumer-facing products and backend platforms
Execution and influence
Ability to drive alignment across senior stakeholders and functions
Strong product instincts paired with rigorous, data-driven decision-making
Why this role matters
Affirm Card is one of the fastest-growing parts of the business and a key driver of long-term differentiation. This role will shape:
How Affirm shows up every day in consumers’ wallets
How we blend debit, credit, and pay-over-time into one experience
The platform foundation that enables future financial products
Pay Grade - V
Equity Grade - 21
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $340,000 - $375,000
USA base pay range (all other U.S. states) per year: $305,000 - $340,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Must be based in or relocate to Singapore.
Company: Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 companies worldwide with integrated financial solutions.
What you will do:
— Own the multi-year vision and roadmap for global support, including service tiers, coverage, and follow-the-sun operations.
— Architect and manage a 24/7 operating model with regional hubs, escalation paths, and robust governance.
— Define global SLAs (FRT, resolution time) and manage the end-to-end analytics engine for CSAT and NPS.
— Lead digital transformation by optimizing the support tech stack and driving AI-driven deflection initiatives.
— Act as the primary bridge between Support and Product/Engineering to improve supportability and lead crisis management.
— Build a high-performing global team and oversee the vendor/BPO strategy, performance, and commercials.
Requirements:
— 10+ years in Customer Support/CX, with 5+ years leading multi-region global teams at scale.
— Proven track record of improving key outcomes (CSAT, resolution time, cost-to-serve) in high-growth environments.
— Expertise in capacity planning, workforce management, and building scalable operational processes.
— Strong analytical skills with proficiency in Excel, BI tools (Looker, Tableau), and ideally SQL.
— Hands-on experience applying AI and automation (LLMs, automated triage, chatbots) in support workflows.
— Must be based in or relocate to Singapore.
Nice to have:
— Experience in B2B SaaS, fintech, or complex regulated payment environments.
— Proficiency with global support platforms like Zendesk and knowledge systems like Confluence.
— Success in BPO vendor relationship management, including commercial optimization and compliance.
Culture & Benefits:
— Environment for successful builders with founder-like energy and a focus on true ownership.
— Collaborative culture that values humility and a "get stuff done" mentality.
— Opportunity to solve complex, high-visibility problems within a high-growth, well-funded global company.
— Commitment to diversity, equity, and equal opportunity employment.
ОфисseniorSENIOR DIRECTOR CUSTOMER SUPPORT | RELOCATION TO SINGAPORE | AIRWALLEX #relocation #singapore #support #director #fulltime #itjob #cs https://teletype.in/@courierus/mZ4sMM21ujx; Location: Must be based in or relocate to Singapore Company Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 companies worldwide with integrated financial solutions; Requirement: Must be based in or relocate to Singapore
УдалённоRemote - EMEA
УдалённоCanada - Remote; Toronto
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УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Зарплата не указана
US
Hong Kong, Hong Kong SAR
Singapore, Singapore
ES - Barcelona, Spain
seniorUnited States, San Mateo, CA
seniorUnited States
УдалённоUnited States; Georgia; Bulgaria; Canada; Serbia; Germany; Spain; Netherlands; Hungary; United Kingdom; Portugal
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits
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