Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Senior Inside Sales Representative, you’ll help retain and grow Figma’s existing customers. You’ll manage renewals and expansion opportunities across an assigned book of business, including accounts where an Account Executive is on leave, territories where we’re hiring, and customers with multiple Figma organizations. You’ll understand how customers work, connect their needs to Figma’s platform and AI capabilities, and guide commercial conversations that reinforce value and address potential reductions in spend. Working closely with Sales and cross-functional partners, you’ll own customer opportunities from discovery through close.
This is a full-time, hybrid role based out of either our New York or San Francisco hubs.
What you’ll do at Figma:
Own a book of existing customer business and deliver against quarterly net revenue retention (NRR) targets by retaining revenue, managing contraction risk, and driving expansion
Build trusted customer relationships and uncover business objectives, workflows, adoption challenges, and opportunities to deliver greater value
Lead renewal cycles end-to-end, from proactive outreach and discovery through negotiation, close, and billing coordination, including for accounts without a dedicated Account Executive
Navigate potential contraction and churn conversations by understanding the underlying drivers, reinforcing customer value, and developing a clear path forward
Identify and pursue growth opportunities across teams, use cases, and products, including connecting Figma’s AI capabilities to relevant customer workflows
Negotiate commercial terms that balance customer needs with Figma’s business objectives, partnering with Sales Managers & Account Executives on more complex opportunities
Use account data and customer insights to identify risk and growth signals, maintain accurate pipeline records, and forecast expected outcomes
Partner with Account Executives, Sales Leaders, Deal Desk, Legal, Billing, and Support to align account strategy and resolve blockers, and share customer insights to improve how we manage renewals and growth
We'd love to hear from you if you have:
1+ year of customer-facing experience in inside sales, account management, renewals, sales development, or a related role, ideally in B2B SaaS
Strong discovery and communication skills, including asking thoughtful questions, understanding customer needs, and explaining product value clearly
Technical aptitude and curiosity, with the ability to learn a complex platform, understand customer workflows, and connect new capabilities—including AI—to practical outcomes
Evidence of influencing customer decisions, handling objections, and taking ownership of measurable results, paired with sound judgment and a collaborative approach to working with internal partners
Strong organizational skills, including prioritizing competing customer needs, managing deadlines, and following through across multiple opportunities
While it’s not required, it’s an added plus if you also have:
Direct ownership of renewals, negotiations, forecasting, or closing against a commercial target
Experience identifying expansion opportunities or helping customers adopt new products, AI capabilities, or workflows
Experience working with multiple customer stakeholders, including Procurement, Finance, or Legal
Experience using Salesforce, Ironclad, or similar tools to manage customer opportunities and deal workflows
Familiarity with SaaS subscription models and retention metrics such as GRR and NRR
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$30.40
—
$30.40 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.
You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders.
This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows and core ERP integrations.
WHAT YOU'LL DO
- Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
- Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
- Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
- Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
- Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
- Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
- Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
- Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
- Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base
WHAT YOU NEED
- 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
- Experience running product demonstrations and translating complex technical capabilities into clear business value
- Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
- Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
- Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: US - United States
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA.
Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback.
We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players.
What You’ll Do
If you’re a producer who is excited by rapid experimentation, comfortable creating clarity in ambiguous environments, and loves helping teams bring new ideas to life, you’ll feel at home on this team.
We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. As a Producer, you’ll create the structure, workflows, and momentum that allow a small, AI-native team to move quickly from idea to live game. You’ll help shape schedules and roadmaps, keep shared development work moving, manage the build and release process, and contribute hands-on to prototype and game development.
Build and maintain schedules across concept development, prototyping, production, testing, release, and live iteration.
Help define the team’s roadmap, development goals, milestones, dependencies, and decision points.
Manage the backlog and roadmap for shared infrastructure, frameworks, tools, and reusable features, balancing immediate game needs with investments that benefit future Horton projects.
Partner with engineers, designers, artists, analytics, user acquisition, and product leads to move games from prototypes to live tests.
Manage builds, QA, submissions, releases, and post-launch updates across testing and distribution platforms.
Establish release-readiness criteria, track issues and dependencies, and coordinate triage and go/no-go decisions.
Manage external development and service providers, including relationships, scopes, schedules, deliverables, and day-to-day communication.
Work with central legal, procurement, finance, and other groups to secure external resources and manage MSAs, SOWs, contracts, purchase orders, and vendor onboarding.
Use AI tools to improve planning, documentation, production workflows, communication, and game development.
Contribute hands-on to prototype and game development, using AI-native tools and workflows to unblock work and help turn ideas into playable experiences.
What We’re Looking For
Demonstrated experience using AI tools as a meaningful part of your production, product, or development workflow.
Experience in game production, product operations, release management, or a closely related role. Mobile game experience is strongly preferred.
A track record of managing schedules, roadmaps, backlogs, dependencies, and cross-functional development teams.
Experience coordinating builds, QA, platform submissions, releases, and post-launch updates.
Strong organizational and communication skills, with the ability to create clarity and momentum in ambiguous environments.
Experience managing external developers, vendors, or service providers.
Familiarity with MSAs, SOWs, contracts, procurement, and vendor onboarding processes. You do not need to draft legal documents, but you should be comfortable owning the process and follow-through.
Comfort working hands-on with modern game engines, development tools, project-management systems, and release pipelines.
A bias toward building, testing, learning, and iterating quickly rather than relying on lengthy planning cycles.
The ability to balance speed, quality, risk, and team capacity while keeping work moving.
A collaborative mindset and the ability to work effectively across engineering, design, art, product, analytics, user acquisition, legal, procurement, and external partners.
Passion for games and curiosity about how AI will change the way games are created and shipped.
Build repeatable production and release practices that can scale across Horton and Scopely.
Bonus Points:
Experience building shared tools, frameworks, or production processes across multiple projects.
Experience working in small, highly autonomous teams or startup environments.
Experience shipping multiple mobile games or prototypes.
Familiarity with Unity, Unreal, Godot, or other modern game engines.
Experience with mobile app-store submissions, live-service releases, analytics, or user acquisition testing.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$150,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.
You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders.
This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows and core ERP integrations.
WHAT YOU'LL DO
- Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
- Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
- Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
- Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
- Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
- Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
- Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
- Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
- Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base
WHAT YOU NEED
- 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
- Experience running product demonstrations and translating complex technical capabilities into clear business value
- Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
- Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
- Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the San Francisco Bay Area or NYC is $328,500-$392,375. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Intellias
Meet your recruiter
Jeison Arturo Rios Castano
jeison.rioscastano@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Salesforce Engineer
Senior
Argentina, Chile, Colombia, Mexico, Peru, Uruguay
Remote
APPLY NOW
REFER A FRIEND
The Senior Software Engineer contributes to business processes by leveraging technological solutions. You will join a brand new team that will focus on Integration with ServiceNow, new functionality for funding sources and other features.
What project we have for you
Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 15,100 coworkers. For the trailing twelve months ended June 30, 2023, client generated Net sales of approximately $21,4 billion.
What you will do
Execute all phases of the software development life cycle.
Assess operational needs, costs, and resource requirements for assigned projects, collaborating with project managers as needed.
Work in agile team alongside the Product Owner, applying Salesforce/CPQ best practices and design methodologies, such as use case analysis, object modeling, and UI design, to ensure alignment with business requirements and design objectives.
Identify and address issues requiring attention, resolving them with a clear understanding of the underlying business problem.
Make informed technical decisions aligned with the product roadmap, architecture standards, and management directives.
Deliver projects and tasks in a timely manner, honoring commitments to stakeholders and management. Provide regular project/task status updates during daily scrums to the agile team, product owners, and product managers.
What you need for this
5 years of application development experience
2+ years of experience with the Salesforce ecosystem and lightning framework
Must have the knowledge and practical application of Visualforce, APEX; Force.com APIs, Web Services, and Experience builder
Must have knowledge and practical application of Salesforce CPQ, both out of the box and customizations
Experience with source control systems like Azure DevOps, GIT
Experience with the creation and maintenance of Salesforce / CPQ profiles, permission sets, and objects
Experience in Salesforce CPQ integration with external systems and managed packages
Deliver solutions in Agile methodology in CI/CD environment
Demonstrated ability to build rapport and maintain productive working relationships cross-departmentally and cross-functionally
Good written and verbal communication skills
Strong organizational, planning, and creative problem-solving skills with critical attention to detail
Demonstrated success in facilitation and solutions implementation
Proven track record of leading application development projects
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
Excellent customer-facing skills that include conducting compelling technical briefings & demonstrations
Ability to perform effective code reviews and recommend automated review tools for the team
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
CPQ
Salesforce
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Agent Security's mission is to safely increase how much of the world's work agents can do, starting inside Anthropic.
Claude now writes and ships code, runs experiments and acts on people's behalf, for hours at a time. How much more it can take on depends on how safely it can operate. If, in the worst case, an agent misbehaves, Anthropic and the public may bear the consequences. Our mandate is to mitigate this risk, and Anthropic’s mission depends on it.
The Partnerships team pairs security engineers with the teams at Anthropic that build Claude, build agents and rely on agents. Those teams are our partners. When a team wants its agents to do more, we threat model the plan with them and build the controls together. Most of this has no playbook, so we have often created new controls from first principles. The ones that work become part of our toolbox, spread to other teams, and in some cases ship in our products.
We're hiring an Engineering Manager to lead this team of security engineers. This is first and foremost a people leadership role. Few have secured agents at scale, especially at a frontier lab, so we don't expect you to have done it. We do expect you to have led security engineering teams, and we care most about how you lead people and reason about security.
This role operates at the frontier. Each model generation, and each new harness, brings new challenges. The number of teams building on agents keeps growing, and partner teams won't always agree with your calls. In return, you will have the chance to directly contribute to making transformative AI go well, which is the heart of our mission.
Key responsibilities
Hire, mentor and grow senior and staff security engineers, and raise the bar as the team scales
Set the team's investment strategy, deciding which teams get embedded engineers, and for how long, as demand outgrows the team
Support the team through high-stakes safety and security calls made under uncertainty and on tight timelines
Balance long-term investment in shared controls against partner teams’ immediate asks
Deliver large security migrations across all of Anthropic
Work through difficult tradeoffs with partner teams in ways that build trust and understanding
Representative Projects
In the past, the team has:
Invented a new kind of classifier-based control for agents partnering with an internal team to develop and roll it out
Co-built a sandbox with a product team, choosing what to enforce first so that adoption stuck
Defined the security standards for running agents across the company and partnered with many different teams on how to hit these standards
Minimum qualifications
Excellent people management skills. You've hired, developed and managed senior and staff engineers, grown engineers into staff or lead roles, and kept a team delivering through changing priorities.
Deep security management experience. You've managed security engineering teams and answered to executives for risk and tradeoffs.
Strong written and oral communication skills. You've explained hard tradeoffs to executives and to engineers in plain words.
Resilience, emotional awareness, low ego and high empathy
Experience leading large migrations and highly cross-functional work
A willingness to dive into the details to tie-break complex trade-offs without any clear answer, and the ability to stand by these decisions
Preferred qualifications
Experience embedding security engineers with product, infrastructure or research teams, or running a security partnerships team
Agent security or AI/ML security experience
Familiarity with AI safety concepts and research
Leading in hypergrowth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are currently seeking an experienced Software Engineer to join our growing Consumer team. The Consumer team at Kraken focuses on building applications that expose Kraken’s product offering to the mass market. Trying to onboard the next 100 million people to the benefits of crypto.
This role primarily involves developing features and maintaining our “Consumer” applications, which consists of a suite of applications aimed at offering the simplest way for our customers to interact with Kraken. We expect anyone applying for this role to have an extreme eye for detail, a passion for building genuinely world class user experiences, a “ship fast but don’t ship shit” attitude and be highly self driven.
THE OPPORTUNITY
- Design and implement customer-facing Rust backend services powering trading, payments, and crypto experiences
- Own features end-to-end rather than stopping at the API/backend boundary, understanding customer experience, frontend impact, and the product problem behind what you're building.
- Collaborate with product teams to understand customer requirements and integrate with Kraken's trading infrastructure while maintaining a product-led engineering focus
- Propose improvements and drive solutions autonomously. You're not simply implementing specifications, but translating evolving product requirements into resilient solutions that ship valuable experiences.
- Use AI extensively to amplify scope and speed, moving from manually writing code toward orchestrating AI and validating implementation, increasingly focused on problem definition, architecture, and product validation.
WHAT YOU BRING
- Rust/backend engineer with proficiency in network services, asynchronous code, and distributed systems design (RPC protocols, Kafka, event-driven architectures)
- Product engineering mindset. You've shipped features from problem → implementation → launch → user impact, with deep understanding of customer experience and product metrics
- AI-first development approach where AI is already meaningfully incorporated into your workflow; you actively use AI for coding, understanding unfamiliar codebases, crossing technical boundaries, and validating implementations
- Ownership mindset with collaborative spirit. You personally drive features end-to-end, work across backend/frontend boundaries and operate outside technical silos
- Security-first approach to system design with ability to autonomously debug across the stack (OS, network, application)
- Openness to how the engineering profession is evolving because of AI, prioritizing shipping valuable products over manual code writing
NICE TO HAVES
- Full-stack experience including React/TypeScript or other frontend frameworks - valuable for demonstrating cross-boundary collaboration mindset
- Cryptocurrency or blockchain domain knowledge
- Experience building products at consumer-focused technology companies
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Beverly Hills, CA
About the Role
Babylist is looking for a Senior Experiential Producer to lead the charge in defining experiential programming at our Los Angeles showroom. You’ll produce in-showroom activations that support our community, including panel discussions with experts in our education space, pop-ups with our brand partners, and events that support upcoming launches.
We’re looking for a no-ego senior producer who loves dreaming up the “How about we...” just as much as building the logistics behind it. You’re a master of spreadsheets, you have a roster of LA vendors you can call, and you’re a creative at heart who has always felt that experiential marketing is your calling.
About Our Showrooms
Getting ready for a baby is a lot. Our showrooms are where expecting parents walk in unsure and leave feeling confident. They get hands-on with the strollers, car seats, cribs, and gear on their registry, take classes with our experts, and meet the brands they’ve been hearing about. Creators and celebrities stop by, and our partners host community events and activations throughout the year.
Overview of Role
This is a temporary 6-month engagement with the opportunity to extend based on events we have on our calendar. You’ll take a loose brief and own it end to end: concept, creative, vendors, budget, and show-running inside our Los Angeles showroom. You own how each individual event is conceived and brought to life. Expect several events moving at once, each at a different stage, from early concept through post-event recap.
This is a hybrid role based out of Los Angeles with required presence at the LA Showroom at least 3 days a week with the occasional weekend. On event days, hours could stretch earlier and later to cover load-in (as early as 7am) and breakdown (as late as 9pm), but that’s specific to event days, not the norm.
Events You’d Be Responsible For
You’ll be expected to be on site for the events you produce, which include:
Venue rentals:
Partner-rented activations hosted in our owned-and-operated event space. You serve as the primary venue point of contact, leading walkthroughs, sharing our approved vendor list, and handling the logistics that let the outside team produce smoothly on their own. For back-to-back events, you’ll make sure load-in and breakdown go seamlessly.
Registry Weekend:
Babylist’s signature two-day consumer event welcoming approximately 2,000 people to our showroom, featuring approximately 8–10 brand partners, educational programming, product demonstrations, gifting, food and beverage, and immersive guest experiences.
Partner-sponsored showroom experiences:
Custom events featuring branded storytelling, product education, curated guest experiences, décor, food and beverage, gifting, and influencer programming, including social impact events.
Who You Are
Comfortable leading strategy, concepting, and production of an event, start to finish. This isn’t a role where someone else hands you the concept.
Deeply plugged into the brand activation and experiential world. You know what the coolest brand activations look like, you know what’s trending, and you have impeccable taste to bring it to life.
Able to originate the concept yourself. You can build a mood board and a full concept deck from scratch, not just execute someone else’s vision.
Experienced producing design-driven brand experiences and pop-ups. You know the process of turning a brief into a full-blown event, from décor to negotiating with vendors to custom fabrication.
Able to run large and small-scale event productions. You’re just as comfortable executing a 500+ person event at the Babylist Showroom as back-to-back 10–15 person influencer gatherings on consecutive weekends.
Comfortable holding several events at overlapping stages at once (one in planning, one in production, one in recap) without dropping a thread.
Experienced building and managing vendor budgets (catering, rentals, florals, fabrication, AV, photography) and keeping production on time and on budget.
Naturally reaching for AI in your work. At Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming next.
How You’ll Make an Impact
Set the strategy and concept for individual events (mood boards, decks, layouts, décor, spatial planning), then produce them yourself, concept through strike.
Produce Babylist’s signature Registry Weekend events in Los Angeles and lead partner-sponsored showroom experiences, from 15-person influencer gatherings to 500+ person multi-programming events.
Serve as the primary venue point of contact for partner-rented activations in our owned-and-operated space.
Turn concepts and approved briefs into real production plans, timelines, and workbacks, and lead the planning meetings that keep internal teams and vendors aligned.
Source and manage production vendors (rentals, florals, fabrication, AV, photography, signage, catering) and oversee logistics from delivery through installation and breakdown.
Run load-in, show, and strike onsite, owning the run of show and troubleshooting in real time.
Wrap up production post-event, document learnings, and feed them into Babylist’s internal recap process and the next event’s planning.
Keep a rolling calendar moving, often conceiving the next quarter’s Registry Weekend while still executing the current one.
About Compensation
We use a market-based approach to compensation. The hourly rate for this role is:
$76.92 per hour
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Central and South America
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Los Angeles, California
Workplace: OnSite
ABOUT US
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
________________________________________________________
THE ROLE
We are looking for an exceptional Chief of Staff to work directly with the CEO and turn business priorities into results. You'll take ownership of critical projects, drive execution across functions and countries, and build the structure needed to keep a rapidly growing organization moving.
You should be equally comfortable evaluating a business opportunity, resolving an operational problem, challenging a missed commitment, or personally completing the work needed to move a project forward. This role requires sound judgment, commercial awareness, attention to detail, and persistent follow-through. You will earn trust by understanding the business, making good decisions, and delivering consistently.
WHAT YOU WILL DO:
Drive the CEO’s priorities
- Translate priorities into clear plans with accountable owners, deadlines, budgets, and measurable outcomes.
- Independently lead selected projects from initial assessment through implementation.
- Anticipate problems, resolve dependencies, and bring decisions forward before they become bottlenecks.
- Maintain a clear view of the commitments that require the CEO’s attention.
Lead execution across teams
- Coordinate initiatives across sales, marketing, product, operations, finance, people, and after-sales.
- Work closely with U.S., European, and China-based teams to align requirements, decisions, and delivery timelines.
- Resolve gaps between departments and clarify ownership where responsibilities overlap.
- Work alongside regional leaders to deliver shared priorities.
Build operating discipline
- Establish practical processes for goal setting, business reviews, project tracking, and follow-up.
- Prepare focused leadership meetings, document decisions, and ensure agreed actions are completed.
- Track business performance and investigate missed targets, recurring issues, and execution gaps.
- Help leaders maintain high standards of preparation, responsiveness, and accountability.
Deliver special projects
- Lead initiatives such as market entry, product launches, dealer programs, organizational improvements, and business systems implementation.
- Represent the CEO in designated internal and external discussions within clearly delegated authority.
- Handle sensitive business and personnel information with discretion.
WHAT WE ARE LOOKING FOR:
- 10 years or more of experience in business operations, program leadership, or a Chief of Staff position with substantial implementation responsibility.
- Experience in consumer products, hardware, mobility, or another demanding operational business would be valuable. Bicycle industry experience is not required
- A strong record of completing and delivering complex projects and measurable business results in a fast-growing company.
- Strong analytical skills and a practical understanding of revenue, margins, costs, inventory, and business performance.
- The ability to influence senior colleagues, challenge constructively, and secure commitments across teams with strong and clear written and verbal communication.
- Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture.
- Strong academic background, with a record of high achievement and demonstrated analytical and problem-solving ability.
- Mandarin proficiency.
HOW YOU WORK
- You take ownership. You identify what needs to happen and carry it through.
- You move quickly. You make progress with incomplete information and adjust as facts change.
- You hold a high bar. You address missed commitments and performance gaps directly and professionally.
- You get into the details. You verify facts, understand root causes, and produce work yourself.
- You exercise independent judgment. You offer a clear point of view and know when to escalate.
- You build trust. You are discreet, reliable, and effective across different personalities and cultures.
SUCCESS METRICS
Within the first six months, you will have:
- Taken full ownership of several important initiatives and delivered agreed milestones.
- Established a reliable process for tracking leadership priorities, decisions, and commitments.
- Improved coordination across our international teams.
- Identified and resolved recurring operational bottlenecks.
- Reduced the amount of time the CEO spends chasing updates and coordinating execution.
- Built credibility as someone who can be trusted with difficult, ambiguous work and deliver results.
________________________________________________________
OUR COMPENSATION AND BENEFITS
- Generous salary and medical/dental/vision benefits
- Demo bike fleet and comprehensive travel allowances
- Office in sunny Santa Monica
EQUAL OPPORTUNITY
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Intellias
Meet your recruiter
Carmen Beck
carmen.beck@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineer
Senior
United States
Office
APPLY NOW
REFER A FRIEND
Join a mission-driven technology team that’s redefining what’s possible in cardiac care. We’re developing an advanced medical system designed to help physicians diagnose and treat cardiac arrhythmias with precision and confidence. This role offers the opportunity to contribute to an innovative platform at the intersection of real-time software, visualization, and life-saving technology.
You’ll work within a collaborative engineering environment where creativity and technical excellence drive meaningful patient impact. This position is based onsite in the Minneapolis, with a hybrid structure (minimum of four days onsite per week) that encourages direct collaboration, mentorship, and cross-functional engagement.
What project we have for you
The Senior Software Engineer will be a key contributor on the system software team, responsible for designing and implementing complex, high-performance applications that integrate closely with medical hardware and imaging systems. The ideal candidate will have deep technical expertise in Python and C++, a strong understanding of modern software architecture, and a passion for developing reliable, user-focused medical technologies.
What you will do
Lead the design, development, and optimization of high-performance system software.
Develop, test, and debug applications that interface directly with embedded and hardware components.
Collaborate with multidisciplinary teams—hardware engineers, system architects, product managers, and QA—to define requirements and deliver solutions that meet clinical and regulatory standards.
Drive code quality through peer reviews, automated testing, and continuous integration.
Mentor junior engineers and promote engineering excellence through knowledge sharing.
Document design decisions, development processes, and testing methodologies to ensure traceability and consistency.
Troubleshoot complex software issues and deliver timely resolutions in a regulated environment.
Participate in lab evaluations, pre-clinical testing, and system demonstrations for stakeholders and clinicians.
Stay current on emerging tools, frameworks, and industry best practices to continuously enhance product performance and maintain technical leadership.
What you need for this
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field with 4+ years of relevant experience
OR Master’s degree with 2+ years of experience
OR PhD with industry or research experience in relevant areas
Preferred Qualifications
Advanced proficiency in Python and C++
Strong knowledge of object-oriented design, data structures, and algorithms
Experience in real-time or embedded software development
Familiarity with network communication protocols and hardware–software integration
Experience in implementation Bluetooth stack, maintenance and configuration.
Hands-on experience with ROS, Linux-based development, and/or real-time operating systems
Experience with CI/CD pipelines, Git, and Agile development methodologies
Knowledge of cloud services (AWS or Azure) and scalable software architectures
Excellent communication and collaboration skills within cross-functional teams
Proven ability to work independently on complex, mission-critical software systems
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
C++
Python
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises.
The STEM Horizontal team produces the high-signal coding and STEM data frontier labs train on. We're looking for a
Research Engineering Manager
to lead the research engineering behind its next layer:
synthetic data
that measurably improves models, and
new benchmarks
that measure what today's evals miss.
You'll lead a team of research engineers, work side by side with research scientists, and stay close enough to the code to review an eval harness line by line or prototype a generator yourself when the team needs it. You'll also
build the team
: hiring research engineers is a core part of this role, not a side task. Ideally you've been on the other side, at a frontier lab, and know what makes a lab trust a dataset or a benchmark result.
Synthetic data that earns its place.
Generation, verification, and filtering pipelines where every sample is checked, and where we can show which properties of the data drive downstream gains, not just how much of it we made.
Benchmarks that stay meaningful.
New evaluations for capabilities current benchmarks miss, built with calibrated difficulty, contamination controls, and statistics strong enough that a lab can make a decision on the result.
Quality failures here are quiet. A subtle bug in a verifier doesn't crash anything; it ships thousands of wrong labels into someone's training run and costs weeks. If you want to build the team and the systems that catch that early, this is the seat.
What You'll Do
1. Build and Lead the Team
Build the team:
define the profiles you need, run hiring, and grow research engineers selected for research taste as much as engineering rigor.
Run the team's operating rhythm: project selection, planning, experiment reviews, design docs, and clear ownership.
Coach engineers on experimental design, code quality, and presenting results; give direct, regular feedback and run fair performance cycles.
Define the
standards
the team works to: eval methodology, data quality bars, and reproducibility — every dataset and result can be regenerated from a commit, a config, and a seed.
2. Partner with Research Scientists
Turn hypotheses into
experiment plans
together: what we're testing, the baseline, the ablations, and the result that would change our minds.
Set the agenda
with research scientists. You're expected to bring your own hypotheses, not only implement theirs.
Take research prototypes to production scale without losing the scientific intent.
3. Build Synthetic Data Systems at Scale
Own
synthetic data pipelines
that generate, verify, filter, deduplicate, and version data, combining programmatic generators, LLM-based generation, automated verifiers, and targeted expert review.
Judge data by its
effect on models
: ablations and fine-tuning or RL experiments that show which attributes (difficulty, diversity, correctness, coverage) drive gains.
Build
quality systems
that hold up at volume: gold sets, LLM-judge calibration against expert labels, sampling audits, and agreement metrics.
4. Create New Benchmarks and Evaluations
Find where frontier models fail and where existing benchmarks have saturated, and design
evaluations that measure what's missing
.
Own
benchmark methodology
end to end: task taxonomy, difficulty calibration, graders and verifiers, contamination controls, held-out splits, and confidence intervals.
Ship
eval harnesses
, including agentic and sandboxed-execution evals, that are deterministic, reproducible, and trusted by internal teams and partner labs.
Make the call
on whether a result holds up: partner labs and internal teams act on your sign-off.
Publish benchmarks, datasets, and findings with our research scientists at venues such as NeurIPS, ICML, and ICLR.
5. Stay Hands-On and Work with Frontier Labs
Write code every week on the hardest, highest-leverage parts: core verifier logic, eval statistics, the pipeline component everything else depends on. Expect
a third or more
of your time on direct technical work.
Be the person the team brings its hardest debugging and methodology questions to: why a judge disagrees with experts, why an eval number moved, whether a gain is real or noise.
Act as a
technical counterpart
to researchers at frontier AI labs: scope requests, set acceptance criteria, and explain results and trade-offs plainly.
Partner with Strategic Project Leads, delivery, and engineering teams so research advances land in client work and in the platforms the team builds.
Sample Projects
Identify
a capability gap,
design and ship
a benchmark for it, and see it adopted by partner labs.
Stand up a
synthetic data pipeline for long-horizon coding tasks
with execution-based verifiers, and run the ablations that show which task properties drive RL gains.
Calibrate an LLM-judge grading system
against expert labels, map where it fails, and decide where humans stay in the loop.
Design the experiment that tells a partner lab whether a
two-point gain
on their eval is real.
Decide which of three competing synthetic data approaches the team should bet on, and design the experiments that settle it.
Tech Stack
Research:
Python · PyTorch or JAX · SFT · DPO · PPO / GRPO · RL with verifiable rewards
Evals & data:
LLM-as-judge · programmatic verifiers · sandboxed execution · gold sets · contamination checks
Platform:
Python services (Django / FastAPI) · PostgreSQL · Docker · Terraform · AWS or GCP
What We're Looking For
Experience:
8+ years of hands-on ML or research engineering, at least 5 in industry, including
3+ years directly managing
research engineers, ML engineers, or researchers (hiring and performance management included).
Synthetic data at scale:
you've
owned
synthetic or curated data pipelines in production
whose output drove training decisions
, and can show how you measured their quality and downstream impact.
Evaluation rigor:
you've
designed and shipped
LLM evals or benchmarks that others used to make model decisions, and understand contamination, saturation, judge bias, inter-annotator agreement, variance, and confidence intervals.
Experimental judgment:
you plan ablations up front, choose baselines honestly, and can tell a real effect from noise.
Technical depth:
strong Python; production experience with PyTorch or JAX; working knowledge of the post-training stack (SFT, DPO, PPO/GRPO, RL with verifiable rewards).
Technical direction:
a track record of setting direction for a team, not only executing a roadmap handed to you.
Scale:
distributed data processing and large evaluation or training jobs (e.g., Ray, Spark, Kubernetes) on AWS or GCP.
Communication:
clear written communication for scientists and non-specialists alike; comfortable presenting results to researchers at partner labs.
AI-forward:
daily use of LLM coding tools (Claude Code, Cursor, Copilot) as part of how you ship, with the judgment to review their output critically. This is a must-have.
Education:
PhD or Master's degree in AI, machine learning, computer science, statistics, or a closely related field; PhD preferred. Exceptional equivalent research experience will also be considered. We weigh industry outcomes most heavily.
Strongly Preferred
Frontier AI lab experience:
post-training data, evals, or reward modeling at a frontier lab (e.g., OpenAI, Anthropic, Google DeepMind, Meta, xAI) or a top industry research group.
Built or contributed to a
public benchmark or dataset
the community uses.
Nice to Have
First-author papers at NeurIPS, ICML, ICLR, ACL, EMNLP, or similar.
RL environment and verifier design for agentic tasks: coding agents, tool use, computer use, long-horizon workflows.
Data valuation or attribution: measuring what each slice of data contributes to a model.
Depth in a STEM domain such as math, physics, chemistry, or biology (not required).
Experience managing tech leads or managers, or running several concurrent programs.
Directing large expert networks through specs, rubrics, and fast feedback loops.
A note from our CTO, Ece Kamar
Some of the most important questions in AI can't be answered from inside a single lab: how to evaluate frontier models, how data and RL truly drive capability, and what happens when AI meets the real world. At Turing, we work directly with frontier labs, the academic community, and enterprises deploying AI at scale. That creates a feedback loop where deployment shapes our research and our research shapes the field, and we publish our findings, datasets, and benchmarks openly. Join our talented team at Turing to push the frontier of AI with rigorous science that matters.
Why Turing
Work directly with leading AI labs and enterprises at the frontier of post-training, evaluation, and synthetic data.
Build the datasets and benchmarks that improve and measure the capabilities of advanced AI systems.
Shape how frontier labs measure progress on coding and STEM reasoning.
Operate with high autonomy, rapid iteration, and meaningful commercial impact.
Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies.
Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS.
Compensation
$260,000 to $350,000 + Equity
Don't meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive, and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review Turing's GDPR notice here.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement, the Procurement Manager, Operations & Services, leads Galaxy’s sourcing and contracting program for data center operations and services categories. You are accountable for planning, sourcing, contracting, and managing performance of the recurring service agreements, maintenance programs, spares, and professional services that keep Galaxy’s campuses running and its projects moving. Your primary partner is Data Center Operations, and you also own services contracts across other Data Center departments, including Construction, Technology, and EHS.
You ensure Galaxy contracts the right providers, at the right service levels, with the right commercial terms—delivering outcomes better, faster, and cheaper. As Galaxy scales from one operating campus to a multi-site portfolio, you build the master agreements, rate structures, and supplier base that allow operations to scale with it.
You bring experience sourcing complex service agreements in mission-critical or industrial environments, understand that uptime and safety are non-negotiable, and operate with a strong customer-service mindset when supporting internal stakeholders.
What You’ll Do:
Requirements & Planning
Partner with Operations leadership, site teams, and project teams to define service, maintenance, and spares requirements for each campus, from pre-turnover through steady-state operations.
Develop category and sourcing strategies for recurring operations and services spend that balance uptime risk, cost drivers, service coverage, and supplier capacity across a multi-site, mission-critical portfolio.
Translate maintenance programs, OEM requirements, and stakeholder needs into clear scopes of work, service levels, rate structures, and procurement schedules.
Maintain an annual sourcing and renewal calendar covering contract expirations, re-bids, and service onboarding for new sites.
Strategic Sourcing & RFP Management
Lead vendor prequalification (including safety, insurance, and financial review), conduct competitive sourcing events, and drive formal RFP/RFQ development for operations and services categories.
Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations across the full contract term, including labor rates, escalation, response times, and parts pricing.
Negotiate pricing, rate cards, escalation mechanisms, service levels, risk allocations, and commercial terms that support operational objectives.
Consolidate demand across sites and departments into regional or national master agreements where it improves cost, coverage, and quality.
Prepare award recommendations and decision-support materials for leadership review.
Contracting & Order Execution
Support drafting and negotiation of master service agreements (MSAs), statements of work (SOWs), and service agreements in partnership with Legal and stakeholders.
Create and manage purchase orders, change orders, contract amendments, and renewals throughout the contract lifecycle.
Ensure contractual requirements align with scopes of work, service levels, budget assumptions, and service receipting requirements.
Transition executed agreements to stakeholder owners with a complete hand-off package (scope, rates, service levels, escalation paths, renewal dates), while retaining ownership of commercial terms and escalations.
Service Delivery & Supplier Performance
Establish and track service-level agreements (SLAs) and KPIs, such as response time, preventive maintenance completion, incident trends, and invoice accuracy; lead quarterly business reviews with key suppliers.
Track supplier capacity, skilled labor availability, and regional coverage as Galaxy enters new geographies, and develop early-warning risk mitigation strategies.
Support supplier onboarding (safety prequalification, certificates of insurance, site access requirements), performance evaluation, issue resolution, and corrective action plans.
Partner with the OFCI Procurement Managers on construction-to-operations transitions, including warranty start dates, OEM service hand-offs, and critical spares.
Build and maintain strong supplier relationships, including local and diverse suppliers in new markets.
Documentation, Reporting & Compliance
Maintain accurate procurement documentation, contract and renewal trackers, spend logs, supplier scorecards, and risk registers.
Prepare recurring reporting on operating spend, savings, supplier performance, market trends, and upcoming renewals.
Ensure compliance with Galaxy’s P2P policies, internal controls, and audit requirements, including receipting and invoice validation for services.
Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.
What We’re Looking For:
Bachelor’s degree in Integrated Supply Chain Management, Business, Engineering, Project Management, or a related field; five to seven years of relevant professional experience may be considered in lieu of a degree.
4+ years of procurement experience supporting data center operations, facilities management, hyperscale, energy, utilities, industrial, or other mission-critical environments.
Experience sourcing and contracting operations or services categories (e.g., critical facility maintenance, OEM service agreements, integrated facilities management, security services, or professional and technical services).
Working knowledge of MSA and SOW structures, rate cards, escalation mechanisms, and SLA/KPI frameworks for multi-year service agreements.
Demonstrated ability to negotiate complex, multi-year service contracts where uptime, safety, and response time are critical.
Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
Strong customer-service orientation with the ability to partner closely with stakeholders across many departments in a fast-paced, high-growth environment.
Bonus Points:
Experience leveraging procure-to-pay systems such as Ramp, Workday, Coupa, or SAP Ariba.
Familiarity with computerized maintenance management systems (CMMS) or maintenance programs for critical facilities.
Experience consolidating fragmented, site-level services spend into regional or national agreements.
Professional certifications (ISM CPSM, ASCM CSCP, PMP, or similar).
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto & Data Center industries
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Working as the Capex FP&A Associate on the Data Center Finance team, you will own the financial side of Galaxy’s data center construction program: building and maintaining construction budgets, cost-to-complete forecasts, and capital cash flow models that support project financing, equity funding, and executive decision-making. You will be the liaison between Construction, Procurement, Accounting, and Treasury, maintaining a single, reliable view of the budget, commitments, actuals, forecasts, and funding for every project from award through closeout. You should be able to conceptualize the “big picture” and translate concepts into detailed tactical execution plans while maintaining a high degree of accuracy. You should be comfortable working in a fast-paced environment, managing multiple priorities, and demonstrating the grit and ownership required to deliver accurate, timely insights.
What You’ll Do:
Develop a deep understanding of Galaxy’s growing data center business, including project phases, construction delivery structures, and how capital flows from budget to contract to cash.
Partner with Procurement and the construction team to build, model and maintain construction budgets and cost-to-complete forecasts by project and phase, tracking committed, incurred, and paid costs against budget and flagging variances early.
Analyze construction and vendor contracts (including GMPs, purchase orders, and change orders) to determine committed scope, exclusions, contingency, and the remaining purchases still to come.
Track and reconcile POs, change orders, and pay applications across vendors, ensuring budget, contract, and invoice records are tied out.
Develop quarterly and rolling 12-month capital cash flow forecasts, including vendor payments, deposits, retainage, and funding timing, and clearly show funded versus unfunded needs.
Support project financing reporting, including draw packages and funded-versus-unfunded schedules, reconciliation of project budgets to lender and investor models, and lender reporting requirements.
Partner with Accounting on month- and quarter-end close, including accrual support for work in place not yet invoiced, capitalization of project costs, and reconciliation of the capital budget and forecast to construction-in-progress (CIP) balances.
Collaborate cross-functionally with business leaders and partner closely with Construction, Procurement, and the broader Finance organization, including Group FP&A, Accounting, and Treasury.
Create dashboards and KPIs, covering budget versus actual, committed versus uncommitted spend, contingency usage, cost per MW, and funding status for executive and lender audiences.
Maintain documentation of financial processes and procedures to ensure compliance and efficiency, including controls over the capital budget and forecast process, and respond to audit requests related to capital projects.
Provide data-driven ad-hoc analysis to support executive and business specific reporting.
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work
What We’re Looking For:
2+ years of experience in FP&A, project or construction finance or real estate development finance
Strong foundation in financial statements, with demonstrated proficiency in income statement, balance sheet, and cash flow analysis and forecasting
Experience building and maintaining financial models, ideally project-level cash flow or capital expenditure models, and extracting KPIs from them
Detail-oriented with a structured approach to solving complex problems
Flexibility to innovate and implement new procedures to improve processes and workflow
Intellectually curious self-starter, comfortable navigating ambiguity in a fast-paced environment
Ability to manage multiple high-priority tasks and deadlines at once
Team player with a can-do attitude and excellent communication skills; able to explain financial concepts clearly to construction and executive audiences
Bonus Points:
Experience with Workday or FP&A planning platforms (e.g., Adaptive Planning)
Familiarity with construction contract structures and documents (AIA forms, GMP, EPC, schedule of values, pay applications, retainage)
Familiarity with project cost accounting concepts such as commitments, estimate at completion (EAC), capitalization, and construction-in-progress (CIP) or WIP reporting
Experience supporting construction loan, project financing, or lender draw processes
Experience working at a high growth company
An understanding of VBA, AI-assisted analytical tools, Power BI, Python, or SQL
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Toronto, ON; Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Go To Market (GTM) Performance & Strategy team helps teams turn strategy into consistent execution through targeted coaching, practice, and performance improvement. As a Senior Field Performance Partner, you’ll work with frontline Sales and Channel leaders across US and Canada to diagnose performance gaps, build focused development plans, and use data and AI to help teams improve. Your work will help 1Password’s go-to-market organization perform at its best while advancing our mission to enable a safe, productive digital future.
This is not a traditional enablement role. We don’t believe more training is always the answer. We believe enablement should start with the performance problem, use data and AI to understand what’s happening, and apply the most targeted intervention possible.
You’ll independently own the performance improvement cycle for the teams you support: diagnose → prescribe → activate → reinforce → measure → adjust.
You’ll combine business results, AI-generated coaching insights, field observations, and manager input to identify where teams and individuals need support. You’ll turn those insights into focused enablement plans, use AI to scale individualized practice and coaching, help managers reinforce the right behaviors, and measure whether performance actually changed.
As 1Password continues to scale our partner-led GTM motion, you’ll also help make channel execution part of how our field operates every day. Rather than treating channel as a separate motion or specialist skill, you’ll help managers and teams build the behaviors needed to effectively identify, engage, and sell with partners as part of their everyday work.
Your job isn’t to keep people busy with enablement. It’s to help them perform better.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto/Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
What we're looking for:
- 7+ years of experience in a Business-to-Business (B2B) technology go-to-market (GTM) organization across Sales, Customer Success, Solutions Engineering, BDR, Enablement, frontline leadership, or a combination of these areas.
- Experience working in a channel or partner-led GTM environment, with practical knowledge of selling with and through resellers, MSPs, distributors, and other channel partners, including partner engagement, account mapping, co-selling, and partner-led growth.
- Experience carrying a quota, leading a frontline GTM team, or directly coaching customer-facing teams strongly preferred.
- Strong business and analytical judgment, with the ability to diagnose performance challenges, identify root causes, and translate insights into practical, measurable plans that improve skills, behaviors, and business outcomes.
- Understanding of sales methodologies such as MEDDPICC and their application in coaching, enablement, or field execution.
- Credibility with frontline GTM leaders and the ability to operate independently as a coach, advisor, and constructive challenger.
- Curiosity and fluency with AI, with experience using automation, dashboards, and performance signals to make coaching and development more individualized, scalable, and measurable.
- A bias toward action and a commitment to experimentation, measurement, and continuous improvement.
- Understanding of how selling practices and customer needs vary across the US and Canadian markets.
What you can expect:
- Own the end-to-end performance improvement cycle for the frontline managers and teams you support: diagnose, prescribe, activate, reinforce, measure, and adjust.
- Establish a consistent operating rhythm with managers, bringing data-informed insights and recommendations about where their coaching can have the greatest impact.
- Combine business results, behavioral data, AI-generated coaching insights, field observations, and manager input to identify performance gaps and create focused development plans.
- Create strategic enablement plans that address root causes and become part of the team’s day-to-day work.
- Use AI-powered role-play, practice, feedback loops, manager coaching, live learning, and tools such as Hyperbound to support individualized development at scale.
- Help managers reinforce key skills, products, messaging, partner motions, and GTM priorities through ongoing coaching and team practice.
- Partner across Technical Enablement, Revenue Operations, Go-to-Market Engineering, and other teams to bring the right resources into identified performance challenges.
- Facilitate workshops, webinars, and other learning experiences when appropriate, while enabling managers to lead reinforcement with their teams.
- Measure whether interventions are changing behavior and improving outcomes, and share recurring performance patterns and field feedback with cross-functional partners.
USA-based roles only: The annual base salary for this role is between $127,000 USD and $170,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $114,000 CAD and $152,500 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
УдалённоmiddleRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
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УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
Chicago, Illinois
NYC, Remote; San Francisco, California
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New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
УдалённоPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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УдалённоRemote - Ireland
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ОфисLos Angeles, California; Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture
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United States; For applicants from the European Union, please review Turing's GDPR notice here; For applicants from the European Union, please review