Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About the Job:
AI-powered workflows are only as good as the customer data underneath them. LaunchDarkly helps engineering teams ship software faster and more safely through feature management, experimentation, and AI delivery tooling. As our GTM Data Governance Manager (MDM), you will set the rules that make our core customer data (accounts, contacts, subscriptions, and users) accurate, consistent, and trusted across Salesforce, our billing and finance systems, marketing automation, product usage data, and the data warehouse.
This is an individual contributor role with real ownership of the data model and its standards. You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to put those standards into production. Your work is the foundation for reliable reporting, accurate territory and segmentation, clean pipeline attribution, and the AI workflows that depend on high-quality data.
Responsibilities:
Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains.
Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems.
Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run the processes for onboarding new data sources, handling change requests, and managing lifecycle events such as mergers, acquisitions, and customer reorganizations.
Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness. Drive remediation and report data health, risks, and progress to leadership with clear metrics and business impact.
Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers, and work with Data Engineering and GTM Systems to build them. Recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling.
Provide trusted, well-documented data products for analytics and AI use cases. Act as the data owner with Legal and Security on PII handling, GDPR and CCPA requirements, retention, and access controls.
Who You'll Work With:
Data Engineering and GTM Systems build pipelines and Salesforce configuration. Legal and Security own privacy and security decisions, and you inform them as the data owner. You own the rules, standards, and acceptance criteria that tell everyone else what "correct" looks like.
Qualifications:
8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs.
Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models, with results you can describe.
Experience with Salesforce data models and CRM data quality at scale.
Experience building and operating a data governance framework: policies, stewardship models, and SLAs.
Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders.
A track record of delivering cross-functional programs without direct authority.
Nice to Have
Experience at a B2B SaaS company with a product-led or hybrid sales motion, including mapping product users and workspaces to CRM accounts.
Familiarity with enrichment and firmographic data, entity matching approaches, and ML-assisted or LLM-assisted matching and cleansing.
Working knowledge of data privacy regulations (GDPR, CCPA) and security frameworks such as SOC 2.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$152,900
- $210,210
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,600
- $189,200
**
Zone 3:
All other US locations - $129,900
- $178,640*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: London, England, United Kingdom
About the Job:
LaunchDarkly helps developers de-risk every release and deliver better software faster. As Manager, Corporate Sales — EMEA, you’ll lead and develop a team of Corporate Account Executives focused on new business and expansion opportunities across the region.
You’ll own the team’s revenue targets and provide hands-on coaching across pipeline generation, discovery, deal progression, forecasting, and customer engagement. You’ll build a consistent operating rhythm, help Account Executives develop their skills, and partner cross-functionally to turn regional priorities into strong execution.
This role is ideal for a sales leader who enjoys developing talent, stays close to the details of the business, and brings a disciplined, customer-focused approach to selling technical solutions.
Responsibilities:
Lead, coach, and develop a team of Corporate Account Executives to achieve quarterly and annual revenue targets across new business and expansion.
Establish a consistent outbound prospecting and pipeline generation rhythm, partnering with Marketing and Sales Development to create and convert qualified opportunities.
Provide hands-on coaching through call reviews, one-on-ones, pipeline reviews, and deal strategy sessions to strengthen discovery, qualification, value articulation, negotiation, and close execution.
Own the team’s sales forecast, inspect pipeline quality and deal progression, and identify risks and actions early to improve predictability.
Set clear performance expectations, monitor individual and team results, and use data to identify coaching priorities and support improvement.
Partner with Account Executives on key customer relationships and complex opportunities, helping them engage technical and business stakeholders and build compelling business cases.
Hire, onboard, develop, and retain high-performing sales talent; build an inclusive culture of accountability, collaboration, and continuous learning.
Collaborate with Solutions Engineering, Marketing, Sales Development, Customer Success, Revenue Operations, and Enablement to improve sales execution and support a coordinated customer experience.
Maintain strong Salesforce and sales-tool discipline, ensuring accurate opportunity data, clear next steps, and reliable performance reporting.
Contribute field insights and practical recommendations to Corporate Sales strategy, sales methodologies, process improvements, and regional initiatives.
Qualifications:
Demonstrated success in SaaS sales, including a strong track record in a quota-carrying closing role and 3+ years of sales management or team leadership experience.
Proven ability to lead teams to meet or exceed revenue targets in a Corporate, Commercial, SMB, or Mid-Market sales environment.
Experience building outbound pipeline and coaching Account Executives across the full sales cycle.
Strong forecasting, pipeline management, and analytical skills, with the ability to translate performance data into clear actions.
Experience hiring, onboarding, coaching, and developing sales talent, including addressing performance gaps constructively.
Excellent communication, presentation, and negotiation skills, with the ability to build credibility with customers and cross-functional partners.
Experience selling to technology buyers or developer-centric audiences; familiarity with the software development lifecycle, DevOps, or feature management tools is a plus.
Familiarity with MEDDPICC, Command of the Message, or comparable sales methodologies, and the ability to reinforce them through practical coaching.
Ability to operate with urgency, adaptability, and sound judgment in a fast-paced, high-growth environment.
A collaborative leadership style and genuine commitment to mentoring others while remaining accountable for team results.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone.
Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used.
YOUR MISSION
As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query.
This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural.
WHAT YOU'LL DO
- The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural.
- The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves.
- Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together.
- Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see.
- AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights.
- Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data.
WHAT YOU'LL BRING
- 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI.
- A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream.
- Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together.
- Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself.
- The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market.
- Experience with enterprise admin or governance products (IAM, security, compliance, audit)
- Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML)
- Experience designing APIs, MCP servers, or connectors for analytics
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
What keeps players coming back to a digital marketplace, and how should D&D Beyond grow in a way that strengthens the broader Dungeons & Dragons experience?
We’re hiring a
Senior Manager, Commercial Strategy
to help answer those questions and shape the next phase of growth for
D&D Beyond
.
This role will be responsible for improving how the marketplace serves D&D fans of all types. You'll own how the marketplace performs — from how products are promoted to how new users become paying customers and stick around. This is a cross-functional role that touches Product, Marketing, Finance, Analytics, and Franchise teams, and requires someone equally comfortable with setting strategy and driving execution.
This is a hybrid role and requires three days a week in our Renton, WA office.
What You’ll Do
Lead commercial strategy and annual planning for D&D Beyond. Set annual revenue and margin targets and own the plan to hit them.
Lead merchandising and promotions end-to-end: design seasonal sales, lead launch planning, and conduct post-launch analysis.
Work closely with product leads to refine the new user experience so more players make their first purchase and keep coming back.
Partner across teams to identify growth opportunities, launch commercial initiatives and improve the overall marketplace experience.
Track performance through metrics like conversion, retention, and margin, and use what you learn to drive continuous improvement.
What You’ll Bring
6–10 years in commercial strategy, digital commerce, or a related field (gaming, entertainment, eCommerce, or subscriptions preferred).
Strong analytical and financial skills, with the ability to make clear recommendations despite competing priorities.
Hands-on experience with monetization, storefront optimization, and promotional planning.
A track record of leading cross-functional initiatives and influencing Product, Marketing, Finance, Analytics, and Franchise partners.
Passion for games and Dungeons & Dragons is a plus!
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$126,600
—
$230,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Developer Relations team builds developer tooling and creates awareness through events, social channels, and community activity. In this hands-on role, you’ll turn that attention into active users by owning the journey from first touch through signup, installation, first success, and continued engagement, while also owning the Developer Hub as the main conversion surface. By helping more developers discover and adopt 1Password’s developer tooling, you’ll contribute to the company’s mission and growth.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 4+ years of experience in developer marketing, lifecycle or customer relationship management (CRM) marketing, or growth marketing for a technical or developer-facing product.
• Proven experience building lifecycle programs that improved activation and retention, with measurable results.
• Hands-on experience with marketing automation and lifecycle tools such as Customer.io http://Customer.io, HubSpot, Braze, or Iterable, as well as product analytics tools such as Amplitude, Mixpanel, or PostHog.
• Experience owning or substantially improving website conversion performance, including A/B testing.
• Strong writing skills, with an instinct for what developers find useful and credible.
• Comfort working with engineers and developer advocates and with technical concepts such as application programming interfaces (APIs), command-line interfaces (CLIs), software development kits (SDKs), and documentation. You do not need to be a developer, but you should be able to try the product yourself.
• Ability to work independently and communicate clearly in a remote, async-friendly team. Preferred: Experience with product-led growth, free-to-paid conversion, open source adoption, event and community programs, Structured Query Language (SQL), Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting, search engine optimization (SEO), docs-led growth, or developer communities such as GitHub, Discord, Reddit, Hacker News, X, or LinkedIn.
What you can expect:
• Build capture-to-activation flows for leads from conferences, meetups, hackathons, webinars, and social channels, including QR codes, event-specific landing pages, follow-up sequences, and starter kits.
• Work with Developer Relations teammates so every event, talk, and social moment has a clear call to action, tracking, and post-event nurture plan.
• Turn social engagement, including launches, threads, demos, and community moments, into measurable traffic and signups through the right landing pages and offers.
• Design and run lifecycle programs across onboarding, activation, adoption, re-engagement, and expansion using email, in-product messaging, and community channels.
• Define activation for the product, build programs around milestones such as a first application programming interface (API) call, successful build, or integration, and segment messaging by behavior, role, language, technology stack, and source.
• Own the Developer Hub’s strategy, messaging, and conversion across its homepage, product pages, community pages, and events pages. Run continuous testing across copy, calls to action, page structure, and signup flows, and partner with Design, Engineering, and Documentation to improve time-to-first-value.
• Write or direct tutorials, quickstarts, sample applications, changelogs, and email content; build reporting from first touch through activation and retention; and share findings that help shape the roadmap and messaging. Early success will include auditing the funnel, launching event follow-up and onboarding programs, and improving signup-to-activation, event-to-user, and Developer Hub conversion.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $125,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Intermediate Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-DNI
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $112000- $125000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Los Angeles, CA or Remote
Workplace: onsite
About the Role
Spin.AI is looking for a creative, organized, and results-driven
Field Marketing Manager
to lead and execute field marketing initiatives across our portfolio of brands, including Spin.AI, Revyz, and DoControl.
In this role, you'll own the planning and execution of high-impact events and field marketing programs, including major cybersecurity conferences, industry summits, trade shows, executive roundtables, customer gatherings, and regional experiences. You'll work closely with Marketing, Sales, executive leadership, and external partners to create memorable experiences that strengthen relationships, build brand awareness, and contribute to measurable pipeline growth.
We're looking for someone who combines
strong event management expertise with a strategic, business-minded approach to field marketing
. You should be comfortable managing every aspect of an event, from initial planning and budgeting to onsite execution and post-event follow-up, while understanding how each initiative supports broader marketing and revenue objectives.
This is a role with real ownership and autonomy. We value people who bring fresh ideas, take initiative, work independently, and find smarter ways to get things done.
What You'll Do:
Run a full annual calendar of 35+ events across the US, EMEA, APAC, Canada, and LATAM, ranging from major flagship conferences and regional shows to community meetups, executive dinners, and partner sessions, while stretching the budget by running events remotely through local partners and vendors.
Own the planning, coordination, and execution of field marketing programs across Spin.AI, Revyz, and DoControl, including conferences, trade shows, industry summits, executive roundtables, regional events, and customer experiences.
Manage end-to-end event logistics, including venues, sponsorships, vendors, contracts, budgets, registration, booth design, collateral, promotional materials, and onsite execution.
Collaborate with Sales teams on target accounts, pre-event outreach, meeting scheduling, attendee engagement, and post-event follow-up.
Work with Marketing to align field marketing initiatives with integrated campaigns, messaging, promotional strategies, and broader GTM priorities.
Coordinate event marketing campaigns across email, social media, paid channels, partner communications, and other relevant platforms.
Build and maintain strong relationships with event organizers, industry partners, vendors, customers, and internal stakeholders.
Track event performance, including attendance, engagement, meetings generated, qualified opportunities, pipeline influence, and return on investment.
Manage event budgets, negotiate contracts, optimize spending, and identify opportunities to improve efficiency and effectiveness.
Identify new and creative opportunities to engage cybersecurity and technology audiences through meaningful, differentiated experiences.
Leverage AI tools and AI-driven workflows to streamline event planning, research, reporting, data analysis, vendor management, and operational processes.
Continuously evaluate event performance, gather feedback, and apply learnings to improve future programs.
Experience We're Looking For:
10+ years of professional experience, including 3–5+ years owning B2B events end to end, from strategy, budget, and vendor selection through onsite execution and post-event pipeline follow-up, ideally within cybersecurity, SaaS, or enterprise technology.
Hands-on experience setting up international events (EMEA, APAC, LATAM), including successfully running and supporting events remotely when you can’t be there in person, by working through local vendors, partners, and in-region teams across time zones.
Proven success with innovative, out-of-the-box approaches that drive outsized results from modest budgets. You know how to make a scrappy activation, a creative partnership, or a small, well-targeted event punch well above its weight, and you have the numbers to show it.
AI-first in how you work, not just AI-curious. You already use AI as a major multiplier on your own productivity, going well beyond chatting in a browser to building AI projects, custom workflows, and automations (e.g., Claude, Claude Cowork, ChatGPT) that handle research, planning, content, reporting, and follow-up. Be ready to walk us through how you’ve set it up.
Proven experience managing conferences, trade shows, executive events, roundtables, and other B2B field marketing initiatives from concept through execution.
Strong understanding of how field marketing supports brand awareness, customer engagement, sales enablement, demand generation, and pipeline development.
Experience collaborating closely with Sales teams, marketing leadership, executive stakeholders, and external partners.
Excellent organizational, project management, and multitasking skills, with the ability to manage multiple events, deadlines, and priorities simultaneously.
Experience managing event budgets, negotiating vendor contracts, coordinating logistics, and overseeing onsite execution.
Familiarity with CRM, marketing automation, event management, and project management platforms such as Salesforce, HubSpot, or similar tools.
Strong analytical skills and the ability to evaluate event performance, report on results, and make data-informed recommendations.
AI-native proficiency, with demonstrated experience using tools such as ChatGPT, Claude, Claude Cowork, and other AI-enabled platforms to improve productivity, research, analysis, and execution.
Excellent written and verbal communication skills, with strong attention to detail and the ability to build positive working relationships.
Comfortable working independently in a remote, fast-moving, collaborative environment.
Willingness to travel for conferences, events, and onsite execution, including occasional evenings and weekends as needed.
Cybersecurity experience is a plus, but a strong understanding of B2B technology marketing and the ability to learn quickly are equally valuable.
What Success Looks Like:
Success in this role means delivering exceptional events that contribute to meaningful business outcomes. You'll be responsible for building a field marketing program that strengthens our presence in the cybersecurity market, creates valuable customer and prospect experiences, and supports revenue growth.
We'll measure success through event execution and attendee experience, qualified meetings and opportunities generated, target-account engagement, event-sourced and influenced pipeline, budget efficiency, event ROI, and strong collaboration with Sales and Marketing.
Just as importantly, success means continuously improving how we operate: identifying better opportunities, streamlining processes, applying new technologies, and creating repeatable, scalable field marketing programs across our brands.
How We Work:
You have a startup mindset.
You're a self-starter who doesn't need someone telling you what to do throughout the day. You can take an objective, build a plan, coordinate the right people, and make it happen. You're resourceful, curious, organized, and a fast learner.
We trust your expertise.
We hire great people because we want their ideas, judgment, and experience – not because we want someone to simply execute instructions. If you see a better way to approach an event, improve a process, or create an opportunity, we genuinely want to hear it. You'll have the autonomy to make decisions, take ownership, and execute in the way you believe will deliver the strongest results.
You're collaborative and dynamic.
You'll work closely with Marketing, Sales, executive leadership, and external partners. You're comfortable working across teams, bringing new ideas to the table, and building strong relationships. You value feedback, communicate openly, and understand that the best results come from working together.
You move fast.
We're a fast-moving company in an even faster-moving industry. You know how to prioritize, solve problems, adapt to changes, and keep things moving. If something doesn't work, you learn from it, adjust, and try again.
You're a team player.
We care about the work we do and the people we do it with. You take pride in producing great work, celebrate team wins, support your colleagues, and genuinely enjoy collaborating with others.
You're adaptable.
Technology changes, priorities shift, and the cybersecurity landscape is constantly evolving. You're comfortable with change and excited by the opportunity to learn, grow, and improve.
You care about outcomes.
A successful event isn't just one that runs smoothly. It's one that creates value for our customers, prospects, partners, and business. You take pride in understanding the impact of your work and continuously finding ways to improve it.
And we genuinely enjoy working together.
Across Spin.AI, Revyz, and DoControl, we believe great work and a great life should go hand in hand. We respect work-life balance, trust people to manage their responsibilities, and value positive, healthy working relationships. We work hard, move quickly, and care deeply about results – but we also want people to enjoy the work they're doing and the life they're living while doing it. A positive attitude, mutual respect, and being someone others genuinely enjoy working with matter here.
What We Offer:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
Why Spin.AI:
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Enterprise Account Executive will drive towards aggressive new customer and partner revenue goals, while growing our footprint in the Enterprise market.
This is a full-time, remote position and must be based out of Texas in the United States. Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value.
What You'll Do
Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
Build strategic relationships with partners in order to identify new opportunities and accelerate deal cycles.
Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.
Skills We're Looking For
8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.
In-depth familiarity with the modern data technology industry and key players.
You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
You thrive in an extremely fast-paced, ever changing work environment.
You’re able to keep up with a highly motivated team in a market that is growing extremely fast.
You are extremely organized.
You are able to juggle lots of things at once while not letting anything drop.
You are a strategic thinker.
You are able to see and communicate the big picture in an inspiring way.
You are a problem solver.
You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.
You are enthusiastic!
You exhibit passion and excitement for your work and you have a can-do attitude.
Previous experience with data integration, database, ETL, or business intelligence technologies is a plus, but not required
Please note that the base + uncapped commission compensation listed below does not include RSU value. This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$151,351
—
$189,189 USD
OTE (On Target Earning)
$302,702
—
$378,378 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Islamabad Capital Territory, Pakistan
Data Analyst – Customer Support
Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment,
attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities.
What You'll Own
Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables.
Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources.
Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio.
Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity.
Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities.
Assess human and AI support performance, considering case complexity, channel, and workload when comparing results.
Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams.
Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency.
Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations.
Maintain documentation of reporting logic, business definitions, assumptions, and known limitations.
Handle customer and business information responsibly and follow company data access policies.
Skills & Qualifications
Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately.
Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline.
Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree.
Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis.
Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently.
Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform.
Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation.
Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation.
Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons.
Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number.
Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines.
Ability to work independently with incomplete requirements while clarifying important assumptions.
Clear written and verbal communication skills.
Preferred Experience
Customer Support, customer experience, contact center, or ecommerce analytics.
Analysis of ticket-level, customer-level, order-level, or interaction-level data.
Familiarity with CRM or helpdesk platforms and support workflows.
Exposure to PostgreSQL, MongoDB, APIs, or JSON data.
Experience with cohort analysis, customer retention, refunds, returns, or chargebacks.
Experience improving slow queries or processing datasets that are too large for standard
spreadsheets.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking an Analyst or Associate responsible for supporting the Product Managers with all aspects of the successful operations of the funds in the Independent Advisor Solutions Business (IAS). The IAS business line is a rapidly growing platform of registered evergreen funds.
Responsibilities
Support the management and maintenance of product-related data, reporting, and marketing content across multiple investment products and distribution channels.
Partner with Product Managers and cross-functional teams to develop and implement workflow optimization tools and AI-driven capabilities.
Identify opportunities to improve operational efficiency through automation, artificial intelligence, and technology-enabled solutions.
Conduct market, industry, and competitor research to support product strategy, positioning, and business development initiatives.
Develop dashboards, analyses, and reporting solutions that provide actionable insights for product, investment, and sales teams.
Support ongoing product monitoring and operational activities, including portfolio reporting, regulatory and tax-related oversight, and investor activity tracking.
Coordinate with external partners, service providers, and sub-advisers to facilitate information sharing and marketing initiatives.
Assist with due diligence requests, RFPs, questionnaires, and onboarding documentation for platforms and distribution partners.
Contribute to ad hoc analyses, strategic projects, and special initiatives as business needs evolve.
Document key meetings, track action items, and support follow-up activities to ensure timely execution of projects and initiatives.
Qualifications
1-5 years of relevant experience in financial services (i.e. private equity, investment banking, capital markets, transaction advisory services, investment consulting, portfolio analytics, etc.)
Excellent written and verbal communication skills
Demonstrates a high degree of accuracy and attention to detail
Able to problem-solve and make logical business recommendations in a fast-paced environment
Professional demeanor with an entrepreneurial attitude and a strong sense of ownership
Exhibits a positive, growth-oriented mindset and takes on new challenges and responsibilities, consistently contributing beyond core responsibilities
Benefits
Analyst
The compensation range for this role at the Analyst level is $60,000 to $70,000 annually. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law.
Associate
The base salary range for this role at the Associate level is $75,000 to $90,000 annually. This position is salaried and classified as exempt.
Both Levels
iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote, Toronto
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, creative, and entrepreneurial Enterprise Account Executive to drive MinIO’s next stage of growth in the Toronto, Canada region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
Drive New Business Acquisition
: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
Technical & Vision Selling
: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
Close Complex Deals
: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
Compete & Win Against Legacy Software
: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
Educate & Influence
: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
Quantify Value
: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
Partner-First Territory Strategy
: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
Cross-Functional Collaboration
: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
Forecasting & Planning
: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
Enterprise Sales Expertise
: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
Technical Acumen
: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
Partner-Led Approach
: History of building co-selling strategies with channel and alliance partners to scale market presence.
Vision & Thought Leadership
: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
Competitive Selling
: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
Startup Experience
: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
Challenger Mindset
: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
Network & Territory Expertise
: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
Communication & Influence
: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
Education
: BA/BS in computer science, engineering, business, or related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a hands-on Growth engineer to help grow Notion’s Startups and SMB programs. You’ll work closely with our Ecosystem Growth Lead to help more businesses grow with Notion.
You can spot opportunities in the data and own the executing on the plan that follows. You’re comfortable getting into the tools yourself, moving quickly without sacrificing accuracy, and staying accountable for results.
This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Work with a small team that operates like a growth lab. Startups and SMBs are the proving ground for ideas that can change how Notion grows.
- Build and launch new growth programs, from creator-led acquisition to AI-powered systems for testing new audiences and campaigns. Bring your own ideas and take responsibility for getting them off the ground.
- Move quickly from a rough hypothesis to a live experiment. Write code for new in-product experiences and build alongside Storytelling, Product, and Engineering to get your work into customers’ hands.
- Use SQL and customer research to find overlooked opportunities. Measure what changes customer behavior and revenue, and use the results to choose where to go next.
- Turn the strongest experiments into programs other teams can run. Build the systems and playbooks for them to expand across Notion, then take on the next growth challenge.
SKILLS YOU'LL NEED TO BRING:
- 2+ years and a record of shipping growth or operations projects. You can explain what you personally built and what changed as a result.
- Typescript, Full-stack, and Systems-thinking
- Strong SQL and analytical judgment. You can work through messy data and distinguish a promising signal from a misleading result.
- Hands-on experience building campaigns or automated workflows in tools such as Customer.io http://Customer.io, Salesforce, or comparable platforms.
- The ability to take an ambiguous goal and execute on growth initiatives. You unblock yourself where possible and communicate clearly when you need another team’s help.
- Experience with self-serve SaaS or startup and SMB customers is a plus. If you’ve done similar work but with a different title, we’d love to hear from you!
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $150,000 - $180,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Head of Global D2C Transformation
San Mateo, CA / Hybrid
The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally.
Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct.
The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion.
What You’ll Be Doing:
This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives.
Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations.
Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities.
Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans.
Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally.
Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan.
Key Areas of Focus:
D2C Growth & Geo-Expansion
Support global PlayStation Direct market expansion planning and execution.
Coordinate operational requirements across regions and functions.
Ensure new market launches are supported by scalable operational processes.
Identify operational risks, dependencies, and opportunities linked to D2C growth.
Commercial & Business Requirements
Act as the central Operations intake point for D2C commercial and business requirements.
Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans.
Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value.
Ensure Operations teams are aligned to D2C business priorities.
Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit.
Operational Excellence & Service Improvement
Develop systematic and operational efficiencies that improve service levels for D2C customers.
Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance.
Identify and remove operational barriers to D2C growth.
Drive continuous improvement across processes, systems, governance, and ways of working.
Insights, Strategy & Transformation
Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement.
Take ownership of the D2C Operations MRP Roadmap
Use data, operational performance, and business feedback to shape transformation priorities.
Recommend initiatives that support commercial teams and unlock further D2C growth.
Track progress, benefits, and performance against the D2C Operations transformation agenda.
What We’re Looking For:
12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field.
Experience working in a global matrix organization with senior commercial and operations stakeholders.
Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements.
Proven ability to translate commercial strategy into operational plans and delivery programs.
Strong program leadership, governance, and stakeholder management skills.
Excellent written, verbal, and presentation skills.
Demonstrated ability to influence across functions, regions, and levels of seniority.
Strong analytical capability, with experience turning data and insights into actionable recommendations.
Commercial awareness and strong financial acumen.
MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,300
—
$244,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Что предстоит делать : разрабатывать, запускать и вести рекламные кампании в Яндекс.Директе / Google Adwords / Вконтакте; вести анализ статистики рекламных кампаний в Яндекс.Метрике, Google Analytics;
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.
What You’ll Be Doing
Operational Surveillance & Risk Detection
Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.
Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.
Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.
Case Processing & Escalation
Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.
Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.
Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
Operational Efficiency, AI & Continuous Improvement
Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.
AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.
Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and
ML
/AI model accuracy
Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.
Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.
What We Look For In You
Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.
AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.
Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.
Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.
Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).
Nice to Haves
Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.
Understanding of
market abuse
indicators, insider trading, or conduct risk concepts within financial services or digital assets.
Background in crypto, digital assets, Web3, or multi-lingual operational support.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
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Location: San Francisco
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact
You’ll
Make
As an Enterprise Account Executive at Incode, you’ll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You’re in for a lot of fun!
The B2B Enterprise Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes.
The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy.
What
You’ll
Own & Drive
Build upon the growth & adoption of Incode’s clients in the enterprise market.
Handle the full sales cycle from prospect to close.
Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas.
Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction.
Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business.
Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions.
Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors.
Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles.
Travel to industry events and conferences – up to 25%.
Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc.
Provide professional after-sales support to enhance the customers’ satisfaction.
Stay up-to-date with your customer’s industry and business to understand the customer’s environment and challenges, both present and future, and use the information to develop opportunities and value to the customer.
The Qualities That Set You Apart
Security, fraud, privacy, identity, or biometric related industry experience
Your Background
5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year.
Former identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus.
Experience working with large customers to deliver an integrated, end-to-end approach.
Prior experience in a startup technology company.
Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired.
Up-to-date on digital and enterprise technology trends and regulatory changes.
Outstanding CRM software experience (eg. Salesforce).
Confident and polished communicator who is able to build strong and lasting working relationships.
Outstanding negotiation skills.
Motivated by success and a target-driven sales environment, managing your own accounts.
Proven success navigating large organizations and the ability to quickly identify the decision-makers and the decision-making process with proven experience reducing decision time.
Having a technical background and analytical mindset a huge plus.
Strong sales track record and progressive attainment of goals and quotas.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
УдалённоRemote - US
London, England, United Kingdom
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УдалённоRemote, Texas, United States, AMER; This is a full-time, remote position and must be based out of Texas in the United States