Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments. We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators.
The team has a dual mandate:
maximizing compute efficiency
to serve our explosive customer growth, while
enabling breakthrough research
by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms.
Strong candidates may also have experience with:
High-performance, large-scale distributed systems
Implementing and deploying machine learning systems at scale
Load balancing, request routing, or traffic management systems
LLM inference optimization, batching, and caching strategies
Kubernetes and cloud infrastructure (AWS, GCP)
Python or Rust
You may be a good fit if you:
Have significant software engineering experience, particularly with distributed systems
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Want to learn more about machine learning systems and infrastructure
Thrive in environments where technical excellence directly drives both business results and research breakthroughs
Care about the societal impacts of your work
Representative projects across the org:
Designing intelligent routing algorithms that optimize request distribution across thousands of accelerators
Autoscaling our compute fleet to dynamically match supply with demand across production, research, and experimental workloads
Building production-grade deployment pipelines for releasing new models to millions of users
Integrating new AI accelerator platforms to maintain our hardware-agnostic competitive advantage
Contributing to new inference features (e.g., structured sampling, prompt caching)
Supporting inference for new model architectures
Analyzing observability data to tune performance based on real-world production workloads
Managing multi-region deployments and geographic routing for global customers
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€235.000
—
€295.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team helps maximize the potential of each Voodoo product within the ecosystem. The team is split into several job expertise such as user acquisition, ad monetization, video ads, playable ads, and influencer marketers. Being part of the Growth Team at Voodoo requires a lot of operational excellence and creativity in order to constantly adapt ourselves to stay ahead of the rest of the market.
ROLE
Voodoo is looking for a Performance Marketing Manager to own user acquisition activities on a portfolio of games and apps. Reporting to one of our Performance Marketing Lead, you will leverage your expertise and creativity to turn great mobile products into global hits.
- Plan and manage UA campaigns for multiple games and/ or apps
- Analyze the performance of our campaigns, identify the most relevant signals, and increase the ROAS of our games and apps
- Work closely with our Product and Creative teams to coordinate efforts and share feedback
- Use our suite of internal growth tools and interface with our Tech team to continuously improve them
- Deepen your UA expertise and share best practices with other teams to keep our organization at the forefront of growth innovation
- Lead transversal projects and coach junior team members
PROFILE
- You have experience in performance marketing and paid acquisition, in application or gaming companies
- You have a successful track record with ROAS strategies on mobile games and/ or apps
- You’re intimately familiar with user acquisition platforms (Facebook Ads, AdMob, AppLovin, TikTok, DSPs, etc.) and MMPs (Appsflyer, Adjust, etc.)
- You’re well-versed with experimentation methodologies and processes
- You have experience with influencer marketing and ASO
- You’re a hacker: you’ve already tried innovative organic/ viral tactics
- You speak and write English fluently
- You wish to work in an environment that values candor, freedom, and responsibility
BENEFITS
- Competitive salary
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
- Child daycare facilities (Les Petits Chaperons rouges)
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates apps and mobile games with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes popular apps such as BeReal and Wizz, alongside chart-topping games like Mob Control, Block Jam & more.
ABOUT BEREAL
At BeReal, we are dedicated to authenticity in social media. By encouraging users to share unfiltered moments, we foster genuine connections and celebrate real life. We are now an international team of 100+ and have 40M+ monthly active users. Backed by Voodoo, our team is fully focused on scaling BeReal into an iconic social network used by hundreds of millions.
TEAM
Our Growth team is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across consumer and social apps.
ROLE
Voodoo is looking for an Performance Marketing Manager to own user acquisition activities for BeReal. Leading the paid strategy and operations, you will leverage your expertise and creativity to pushing BeReal's scale worldwide.
- Plan and manage user acquisition campaigns, through all networks
- Analyze the performance of our campaigns, identify the most relevant signals, and increase the ROAS of our apps
- Work closely with our Product and Creative teams to coordinate efforts and share feedback
- Use our suite of internal growth tools and interface with our Tech team to continuously improve them
- Deepen your performance marketing and paid expertise and share best practices with other teams to keep our organization at the forefront of growth innovation
- Lead transversal projects
PROFILE
- You have experience in performance marketing and paid acquisition, in application or gaming companies
- You have a successful track record with ROAS strategies on mobile games and/ or apps
- You’re intimately familiar with user acquisition platforms (Facebook Ads, AdMob, AppLovin, TikTok, DSPs, etc.) and MMPs (Appsflyer, Adjust, etc.)
- You’re well-versed with experimentation methodologies and processes
- You have experience with influencer marketing and ASO
- You’re a hacker: you’ve already tried innovative organic/ viral tactics
- You speak and write English fluently
- You wish to work in an environment that values candor, freedom, and responsibility
BENEFITS
- Competitive salary
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
- Child daycare facilities (Les Petits Chaperons rouges)
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Middleware team is committed to pushing the ultimate optimization of existing technologies but also continuously exploring frontier technologies and innovations, striving to lead industry changes. Our projects cover multiple fields such as microservice governance, RPC frameworks, MQ messaging middlewares, and data middlewares, providing solid technical support for the company's business. We advocate an open, sharing, and cooperative cultural atmosphere, and we look forward to pushing the frontier of technology for the organization.
What You’ll Be Doing
Responsible for the overall architecture design and optimization of microservice governance frameworks (e.g., SpringCloud), RPC frameworks, MQ messaging middlewares (e.g., Kafka), and data middlewares (including RDB databases such as MySQL, NOSQL such as Redis, Elastic Search, etc.).
Conduct in-depth research and select appropriate technical solutions, driving the selection and implementation of middleware technologies to ensure high availability, scalability, and security of the system.
Proficient in microservices frameworks such as Spring Boot and Spring Cloud, responsible for customized development and performance tuning of the frameworks.
Deep understanding of RPC communication mechanisms and the working principles of message queues, optimizing message transmission efficiency and resolving data consistency issues in distributed systems.
Combine business requirements to design efficient data storage solutions, optimizing data access performance and cost.
Responsible for the integrated deployment, monitoring and alerting, troubleshooting, and emergency response of middleware systems, improving operational efficiency and system stability.
Keep abreast of industry trends, introduce new technologies and concepts, and promote team technical capabilities.
What We Look For In You
Bachelor's degree or above in Computer Science or a related field, with a solid foundation in computer science.
Over
6 years of software development experience
, with at least
4 years of experience in middleware
or distributed system architecture design, and successful cases of large-scale project or complex system architecture design.
Proficient in microservice architecture design and implementation, familiar with RPC frameworks such as Spring Cloud and Dubbo, as well as messaging middlewares like Kafka and RabbitMQ.
Deep understanding of the design and optimization of NoSQL databases such as Redis and MongoDB, as well as relational databases like MySQL.
Familiar with the use and optimization of search engines such as Elastic Search.
Practical experience with configuration centers such as Nacos and Apollo, as well as containerization technologies like Kong API Gateway and Kubernetes (K8S).
Understanding of distributed coordination services such as etcd and Zookeeper, and have some understanding and practical experience in cutting-edge technologies such as ServiceMesh, Sidecar, and eBPF.
Possess top-level design capabilities for complex systems, able to independently complete the entire process from requirement analysis to technical solution design.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a skilled PAG Developer to join our dynamic team. As a PAG Developer, you will be responsible for developing and maintaining high-performance applications, focusing on ensuring robust and efficient backend solutions. You will work alongside other developers and stakeholders to translate requirements into innovative solutions that meet business needs.
Key Responsibilities:
Design, develop, and sustain applications utilizing PAG (Programming Application Generation) methodologies and frameworks.
Work collaboratively with project managers and team members to collect requirements and comprehend business logic.
Create efficient, reusable, and scalable code while adhering to industry best practices and coding standards.
Perform comprehensive testing and debugging of applications to guarantee high-quality results.
Integrate applications with diverse data sources and third-party services.
Keep abreast of the latest trends, technologies, and coding practices in the industry.
Engage in code reviews to uphold high-quality code standards and foster knowledge sharing among team members.
Provide continuous support and maintenance for existing applications.
Design and develop Pega applications using Pega PRPC.
Implement business process flows, case management, and decision rules.
Integrate Pega applications with external systems using REST/SOAP APIs.
Configure user interfaces, reports, and data models within the Pega platform.
Ensure adherence to best practices regarding coding, performance optimization, and system architecture.
Collaborate with QA and fellow developers to deliver a quality solution.
Requirements
Requirements:
Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
At least 3 years of demonstrated experience as a Developer, with a preference for expertise in PAG technologies.
Proficient programming skills in languages relevant to PAG development.
Experience in database management and optimization, particularly with SQL databases.
Knowledge of web development technologies and frameworks, such as HTML, CSS, and JavaScript.
Familiarity with software development methodologies, including Agile and Scrum practices.
Exceptional problem-solving skills and critical thinking abilities.
Effective communication and teamwork skills for productive collaboration with cross-functional teams.
Hands-on experience with Pega PRPC, Pega BPM, and case management processes.
Understanding of Pega integration tools such as SOAP, REST, JMS, etc.
Familiarity with Pega Designer Studio, including decision rules and data modeling techniques.
Strong capabilities in debugging and troubleshooting.
Pega CSA (Certified System Architect) certification is often required; CSSA (Senior System Architect) certification is a plus.
Preferred Qualifications:
Experience with cloud services and deployment strategies.
Familiarity with CI/CD tools and automated testing frameworks.
Knowledge of best practices in application security and performance optimization.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dubai, United Arab Emirates
Join Müller's Solutions as a Treasury Manager specializing in Core Finance. In this pivotal role, you will oversee and manage the treasury functions of our organization, ensuring effective liquidity management, cash flow forecasting, and risk assessment. Your expertise will be essential in guiding financial strategies that maximize our financial performance.
Responsibilities:
Should be available to visit the client daily (Dubai).
Should have at least 3 projects where he/she has completed end-to-end.
Experience in Real estate or similar industry is preferrable.
Business Consulting skills is must
Should be able to lead design of processes, discuss business process improvements based on new releases of SAP S/4 HANA and best practices
Should have experience of handling WRICEF requirements and FSDs preparation.
Should have experience of doing / recommending configuration , master data migration, defining cutover strategies in his area .
Should have minimum 8 years of experience on SAP Treasury and related integration as mentioned in the below table.
Should have solid knowledge in Core finance Treasury and Risk, Trade Finance ,Debt and Investments ,Bank Guarantee, Investments Management, Loan Management.
Requirements
Requirements:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Master’s degree or relevant certifications (such as CTP or CFA) preferred.
Minimum of 7 years of progressively responsible experience in treasury management or finance roles.
Strong understanding of cash management, risk management, and treasury operations.
Proven experience in managing banking relationships and financing arrangements.
Excellent analytical and quantitative skills, with a strong ability to analyze complex financial data.
Proficiency in treasury management systems and financial modeling tools.
Outstanding communication and interpersonal skills to work effectively with cross-functional teams.
Demonstrated leadership abilities and experience managing teams.
Strategic mindset with a focus on improving business processes and financial performance.
Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Cologne, Germany; Wandsbek, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a
Senior Staff Engineer/Engineering Director
who will be responsible for the design, deployment, optimisation, and full lifecycle management of enterprise-level cloud database platforms. Lead the implementation of multi-cloud architectures for Alibaba Cloud and AWS databases, ensuring high availability, high performance, and cost optimization.
What You'll Be Doing
Database Architecture Design & Optimization
Design, deploy, and optimize cloud databases on Alibaba Cloud (RDS, PolarDB, Redis, MongoDB) and AWS (RDS, Aurora, ElastiCache, DynamoDB).
Select appropriate database types (relational/NoSQL/NewSQL) and service models (managed services vs. self-built clusters) based on business requirements.
Operations & Monitoring
Implement high availability (HA) and disaster recovery (DR) solutions, such as Alibaba Cloud cross-zone deployments, AWS Multi-AZ, and cross-region replication.
Monitor database performance and health using cloud-native tools (Alibaba Cloud CloudMonitor, AWS CloudWatch) and third-party tools (Prometheus, Grafana).
Performance Tuning & Incident Resolution
Analyze slow queries, lock conflicts, and resource bottlenecks (CPU/IO/memory), optimizing SQL statements and index designs.
Rapidly resolve production database incidents (e.g., replication lag, connection pool exhaustion, storage scaling).
Security & Compliance
Manage database access controls via Alibaba Cloud RAM policies and AWS IAM roles to ensure data security.
Perform regular database upgrades and audit log analysis to comply with GDPR, Multi-Tier Cloud Security Certification (MLPS), and other regulations.
Automation & Cost Management
Automate database deployment and operations using Terraform, Ansible, or cloud-native tools (Alibaba Cloud ROS, AWS CloudFormation).
Optimize cloud costs via auto-scaling, reserved instances, and storage tiering (e.g., AWS S3 Glacier).
Cross-Team Collaboration
Support development teams in database design reviews, SQL code standardization, and DevOps processes (e.g., database change management in CI/CD).
Team Management
Manage a team of DBAs to ensure timely completion of projects and efficient resolution of incidents.
What We Look For In You
Technical Skills
Expertise in database services of at least one major public cloud (Alibaba Cloud or AWS), with familiarity in the other.
In-depth understanding of core principles of mainstream databases (MySQL, PostgreSQL, Redis) and advanced SQL optimization/troubleshooting skills.
Experience with database migration tools (AWS DMS, Alibaba Cloud DTS) and cross-cloud synchronization solutions.
Experience Requirements
5+ years of DBA experience, including at least 2 years managing public cloud databases.
Hands-on experience with large-scale (TB-level) databases, sharding, and read/write splitting.
Experience leading cloud database migrations, DR drills, or hybrid cloud projects is preferred.
Soft Skills
Strong documentation skills for creating SOPs and contingency plans.
Excellent communication skills to coordinate development, operations, and business teams.
Certifications & Education
Alibaba Cloud ACP/ACE (Database) or AWS Certified Database – Specialty certifications preferred.
Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Mexico; Buenos Aires, Argentina; Bogotá, Colombia; Lima, Peru; São Paulo, Brazil
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company in Woodframe projects, mainly residential. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for woodframe residential projects.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in EnerCalc and Bluebeam.
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Riyadh, Saudi Arabia
Müller's Solutions is currently seeking a Testing Freelancer to join our talented team on a flexible basis. In this role, you will leverage your expertise in software testing to ensure our applications meet the highest quality standards. This is an exciting opportunity for self-motivated professionals who thrive in dynamic environments and enjoy working with cutting-edge technologies.
Key Responsibilities:
Analyze and understand project specifications, including requirements for web portal functionality within the government social services domain.
Design, develop, and execute comprehensive test cases covering technical systems, integration, functional testing, and UAT.
Perform data migration testing to ensure accuracy and integrity during the transfer of legacy data into new systems.
Conduct API connectivity testing to validate effective integration of government APIs, ensuring compliance with standards.
Collaborate with development teams to identify and troubleshoot issues relate to systems integration.
Collaborate with vendor teams for defect tracking and fixing to ensure timely resolution of issues.
Collaborate with the government client quality assurance team to align testing processes and standards.
Ensure thorough testing of all features, including authentication mechanisms user workflows, and service functionalities for the web.
Document test results and provide detailed reports, identifying root causes and proposing actionable solutions for bugs or deficiencies.
Work closely with stakeholders during UAT to verify that the application meets business requirements and user expectations.
Ensure testing aligns with government IT standards and protocols and addresses potential data security concerns.
Requirements
Requirements:
Professional Experience: At least 5 years of technical systems, integration, functional, and UAT testing, preferably in Middle Eastern markets.
Domain Expertise: Demonstrated experience in government IT systems, social services applications, and government API integrations.
Technical Skills: Proficiency in API testing tools, data migration validation techniques, and test management software.
Test Case Creation: Expertise in developing detailed and effective test cases for complex systems, including test planning, preparing relevant data sets, liaising with development teams for correct setup and managing the test environment.
Execution: Proven ability to execute test cases methodically and efficiently, ensuring high-quality results.
Regional Experience: Strong understanding of Middle Eastern government workflows and cultural nuances.
Language Skills: Arabic-speaking candidates will be considered a plus.
Preferred Qualifications:
Experience working with Middle Eastern government agencies or large-scale public-sector projects.
Knowledge of security best practices and compliance standards for government IT systems.
Certification in testing tools or methodologies, such as ISTQB.
Location: Prague, Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customers’ IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts — join us!
Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to-end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for an Innovation Specialist to support our key projects designing innovation tools, training and experiences.
This role lasts initially for one year with expected extension, where only a full-time employment is available as form of cooperation.
Tasks and Responsibilities
Support of local payroll team & sub-tasks with regard to the payroll system implementation, including data reconciliation/checks, define and implement processes
Close collaboration with Hire2Retire and internal Payroll team
Point of contact for external payroll vendor – providing inputs (reports) to the vendor and working with outputs in line with internal processes and controls
Handling standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support, experts and/or payroll vendor
Handling employee’s requests (in a ticketing tool) on a daily basis typically related to payslips, tax discounts, payments/deductions related to benefits etc.
Contribute to P&O Services (payroll) projects at country or BU level
Act as a “point of contact” person and subject matter expert for employees, leaders and people partners in payroll-related processes
Requirements
2+ years of relevant experience with time administration / payroll / personal administration (SSC environment is an advantage)
HRIS system (SAP and Workday) knowledge and experience preferred
SAP is a must, Workday is a plus
Experience in other HR disciplines (e.g., Compensation & Benefits, HR Business Partner, Learning, Payroll, etc.) is an advantage
Proficiency with Reporting & HR ticketing tool(s)
Fluency in English, advanced German (spoken & written)
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Bogotá, Colombia; Mexico City, Mexico; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Buenos Aires, Argentina
Uptalent.io is seeking a Remote Pre-Engineered Metal Building Detailer to join our dynamic team which specializes in providing innovative solutions for the construction industry. In this role, you will collaborate with architects, engineers, and project managers to create detailed drawings and specifications for pre-engineered metal buildings. Your expertise will help ensure that our designs meet client requirements, industry standards, and safety regulations.
Responsibilities:
Create accurate and detailed fabrication drawings for pre-engineered metal building systems using CAD software.
Review project specifications, architectural designs, and structural drawings to ensure precision in detailing.
Coordinate with other design professionals to address potential design conflicts and integrate solutions.
Prepare material lists and project documentation for fabrication and construction.
Ensure compliance with building codes, industry standards, and client specifications.
Work collaboratively with the engineering team to optimize building design for efficiency and cost-effectiveness.
Requirements
Proven experience as a Detailer with a focus on pre-engineered metal buildings.
Strong proficiency in CAD software (e.g., AutoCAD, Tekla, or similar).
Solid understanding of structural design principles, building codes, and industry standards.
Attention to detail and exceptional technical drawing skills.
Excellent communication and collaboration skills to work effectively in a remote team environment.
Ability to manage multiple projects and deadlines efficiently.
Familiarity with project management software and tools is a plus.
Bachelor's degree in Civil Engineering, Structural Engineering, or related field is preferred but not mandatory.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
УдалённоBogotá, Colombia; Mexico City, Mexico; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Buenos Aires, Argentina
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Partner Sales Executive, ANZ Channel will report to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Australia or New Zealand
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A
Junior Category Manager
is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The
Junior
Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
Proven work experience as a Category Manager or similar role
Problem solving skills and analytical skills
FMCG experience is preferred
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Supply Chain or relevant field
Location: Riyadh, Saudi Arabia
Müller's Solutions is currently seeking a Testing Freelancer to join our talented team on a flexible basis. In this role, you will leverage your expertise in software testing to ensure our applications meet the highest quality standards. This is an exciting opportunity for self-motivated professionals who thrive in dynamic environments and enjoy working with cutting-edge technologies.
Key Responsibilities:
Analyze and understand project specifications, including requirements for web portal functionality within the government social services domain.
Design, develop, and execute comprehensive test cases covering technical systems, integration, functional testing, and UAT.
Perform data migration testing to ensure accuracy and integrity during the transfer of legacy data into new systems.
Conduct API connectivity testing to validate effective integration of government APIs, ensuring compliance with standards.
Collaborate with development teams to identify and troubleshoot issues relate to systems integration.
Collaborate with vendor teams for defect tracking and fixing to ensure timely resolution of issues.
Collaborate with the government client quality assurance team to align testing processes and standards.
Ensure thorough testing of all features, including authentication mechanisms user workflows, and service functionalities for the web.
Document test results and provide detailed reports, identifying root causes and proposing actionable solutions for bugs or deficiencies.
Work closely with stakeholders during UAT to verify that the application meets business requirements and user expectations.
Ensure testing aligns with government IT standards and protocols and addresses potential data security concerns.
Requirements
Requirements:
Professional Experience: At least 5 years of technical systems, integration, functional, and UAT testing, preferably in Middle Eastern markets.
Domain Expertise: Demonstrated experience in government IT systems, social services applications, and government API integrations.
Technical Skills: Proficiency in API testing tools, data migration validation techniques, and test management software.
Test Case Creation: Expertise in developing detailed and effective test cases for complex systems, including test planning, preparing relevant data sets, liaising with development teams for correct setup and managing the test environment.
Execution: Proven ability to execute test cases methodically and efficiently, ensuring high-quality results.
Regional Experience: Strong understanding of Middle Eastern government workflows and cultural nuances.
Language Skills: Arabic-speaking candidates will be considered a plus.
Preferred Qualifications:
Experience working with Middle Eastern government agencies or large-scale public-sector projects.
Knowledge of security best practices and compliance standards for government IT systems.
Certification in testing tools or methodologies, such as ISTQB.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Channel Partner Sales Executive, Japan role reports to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Japan
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
Location:
This role will be based remotely.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs is a big plus!
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.
You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.
The role entails
Management of a professional support team, including skills development and performance management
Operational control, shift scheduling, accountability for key performance indicators (KPIs)
Ensures that all customer cases are responded to within the SLA, and in a professional manner
Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
Accountability for customer satisfaction
Contribution to the support knowledge base
Continuous improvement to the team's processes and support service delivery
Hire, develop and train support team to match business requirements
Work with the leadership team to drive growth and transformation initiatives
What are we looking for in you
Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
Leadership experience, and preferably team management experience
Confidence under pressure, with proven track record of high customer focus
Preferably fluent in two languages, English being primary one
Excellent communication skills (verbal and written)
Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
Proven track record of contributing to Open Source projects
Software development experience
Experience in working in support organizations
Hands on experience with Canonical's products
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
ОфисParis
ОфисParis
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.