Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Eram Talent is in search of an experienced Engineering Manager to join our team in Saudi Arabia. This pivotal role requires a dynamic leader who will oversee engineering projects and ensure they are executed efficiently and meet all quality and safety standards. The Engineering Manager will collaborate with various departments, manage budgets, and drive innovation in engineering practices.
Key Responsibilities
Direct and manage engineering teams to successfully deliver projects on time and within budget.
Develop project plans, scope, schedules, and budgets, ensuring alignment with organizational goals.
Mentor and guide engineers in best practices, performance, and professional development.
Collaborate with cross-functional teams, ensuring effective communication and integration of engineering solutions.
Analyze engineering challenges and recommend solutions for improvement and efficiency.
Monitor market trends and regulatory requirements to keep the engineering team informed.
Ensure compliance with safety and quality standards across all projects.
Foster a culture of innovation and continuous improvement within the engineering department.
Requirements
Bachelor's degree in Engineering or a related field; Master's degree preferred.
At least 10 years of experience in engineering management, with a strong background in the energy or construction industries.
Demonstrated leadership abilities and previous experience managing engineering teams.
Proficiency in project management tools and methodologies.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to work collaboratively.
Familiarity with the Saudi Arabian engineering landscape and local regulations is advantageous.
Relevant professional certifications (e.g., PMP) are a plus.
Fluency in English is essential; knowledge of Arabic is preferred.
Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Eram Talent, a prominent Talent Acquisition Consultancy within the oil and energy sector, is searching for a skilled Senior Rotating Equipment Engineer to join our team in Saudi Arabia. In this pivotal role, you will leverage your extensive experience to ensure the reliability and efficiency of rotating machinery, including pumps, compressors, turbines, and other critical equipment.
Your expertise will be instrumental in developing and implementing maintenance strategies, conducting performance analysis, and ensuring compliance with industry standards and safety regulations. You will work closely with multidisciplinary teams to foster innovation and drive continuous improvement in equipment performance and overall operational efficiency.
This position offers a unique opportunity to contribute to high-impact projects and collaborate with industry professionals in a dynamic and challenging environment. If you are a proactive and results-oriented engineer passionate about improving rotating equipment performance, we want to hear from you.
Requirements
Bachelor's degree in Mechanical Engineering or a related field
Minimum of 10 years of relevant experience, with a focus on rotating equipment in the oil and energy sector
Proven experience in the design, operation, maintenance, and troubleshooting of rotating machinery
Strong understanding of relevant industry standards and regulations
Excellent analytical and problem-solving skills
Exceptional communication and interpersonal skills to collaborate effectively with teams
Project management experience is a plus
Fluency in English; knowledge of Arabic is advantageous
Benefits
Salary is not a constraint ,company is looking for right candidate .
seniorDammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Location: Vadodara, India; Cairo, Egypt; Alexandria, Egypt; Mumbai, India; Ahmedabad, India; Surat, India
Eram Talent is looking for a dedicated Control Room Operator - DCS (Distributed Control System) to join our dynamic team in Saudi Arabia. As a key player within the Oil & Energy sector, your role will involve overseeing complex control systems used in refining and petrochemical processes. You will ensure optimal performance by monitoring, operating, and maintaining the DCS effectively while prioritizing safety and efficiency.
The Control Room Operator works in the control room to monitor all of the operations of the plants to ensure that everything is working properly. Control Room Operators control the creation and flow of electricity from power plants to other facilities within the complex.
The CRO is accountable for monitoring plant operations through DCS, fixing and trouble-shooting operations, tracking and logging operational systems, monitoring emissions and making recommendations.
Key Responsibilities
Monitor and operate Distributed Control Systems (DCS) to ensure smooth and efficient production processes within the facility.
Ensure a safe work environment by following company and industry safety standards, preventing incidents, and maintaining all required safety documentation.
Monitor and control plant operations through DCS and other control panels to ensure safe, reliable, and efficient operation.
Oversee and optimize site processes by remotely controlling equipment and coordinating closely with field operators.
Communicate operating conditions and abnormalities promptly with field operators, shift supervisors, and engineering teams.
Start, stop, and adjust equipment in accordance with approved operating procedures, alarms, and engineering instructions.
Maintain accurate logs, reports, and shift handovers, ensuring continuity of operations and proper documentation of delays or curtailments.
Support operations excellence by training personnel, coordinating utility services, participating in investigations, and implementing corrective actions in line with EH&S and best practices.
Requirements
Diploma or High School Certificate.
Experience in process plant operation, at least 5+ years plant control room operations experience.
Track record of success on safety, health, and environmental protection.
High leadership and supervisory skills; team player with the ability to work collaboratively.
Positive, high energy, and self-motivated.
Understands the operational mode of a controller – manual, automatic, cascade, setpoint of process variable, controller output, etc.
Ability to multitask, perform under stressful conditions, and respond and adapt in changing conditions.
Ability to read and comprehend equipment manuals and procedures.
Ability to write and correct operational procedures.
High level of proficiency of computers including Microsoft Office suite of programs, including Word, Excel, Power Point, and Outlook
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Fujairah, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Apt Resources is seeking a dedicated and experienced Floor Supervisor for our client's lifestyle restaurants. The Floor Supervisor will play a crucial role in ensuring high levels of customer service and operational efficiency. The ideal candidate should possess strong leadership skills, a keen eye for detail, and a passion for the hospitality industry.
Requirements
Proven experience as a Floor Supervisor or similar role in the hospitality industry
Excellent communication and interpersonal skills
A strong understanding of restaurant operations and customer service
Ability to manage a team effectively and train new staff
Flexible schedule including evenings, weekends, and holidays
High school diploma, or additional qualification in hospitality management is a plus
Benefits
As per market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Fujairah, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Location: Shenzhen / Dongguan / Guangzhou / Foshan
Workplace: onsite
Ajax Systems is looking for an experienced Mechanical Engineer to join our team.
Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.
Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture.
Key Tasks:
Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics.
Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability).
Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments.
Design of ergonomic, intuitive solutions adaptable to different operating environments.
Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds).
Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis.
Participation in testing and feedback from prototypes and production, incorporating design improvements.
Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection).
Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs.
Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples.
Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design.
Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations.
Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization.
Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side.
Technical Knowledge and Skills:
🧩 3D Modeling & Design:
SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge.
Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production.
Ability to break down complex projects into sub-units, using reference geometry and configurations.
🏭 DFM / DFA / Manufacturing:
Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets.
Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time).
Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2.
Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts.
Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes.
Understanding of the Chinese production structure: project managers, engineers, suppliers.
Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines.
Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud.
🧪 Testing & Prototyping:
Manual inspection, assembly, and analysis of critical nodes.
Identifying and resolving sealing, play, and fit issues.
Skilled in the use of measuring tools: calipers, micrometers, gauges, etc.
🧠 Materials Science & Standards:
Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity.
Understanding material behavior during production and operation (temperature, humidity, UV).
Balancing cost, quality, and manufacturability when selecting materials.
⚙️ Functional Elements:
Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots.
Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings.
Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design.
Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations.
Designing for high repairability and ease of assembly in outsourced Chinese facilities.
📄 Documentation & Production Support:
Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications.
Implementation of changes based on prototype or production feedback.
Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control.
🌐 Communication & Tools:
English B2+ level – oral and written technical communication with Chinese suppliers.
Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls).
Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples.
Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
We are looking for a Senior AI Engineer with strong LLM and product engineering experience to join our AI Platform team and help ship the AI-driven features across our app — including personalized in-app content recommendations, conversational AI-powered insights, and AI-generated mobile push notifications. You will focus on the product-facing behavior of our GenAI features (relevance, quality, latency, and safety), using the platform’s judges, fine-tuning pipelines, and evaluation tools, and contributing to infrastructure work (Databricks, AWS, Terraform) as initiatives require it.
What you’ll do
Feature development:
build and ship LLM-powered product features, including AI-generated mobile push notifications, personalized in-app content recommendations and custom user journeys, and conversational AI-powered insights — including structured output such as charts and widgets
Latency and UX:
reduce perceived and actual response latency through streaming, pregeneration, and inference-time tradeoffs, working closely with product and design on how AI output is experienced by users
Prompt and model behavior:
iterate on prompt design and calibration, use fine-tuned health-domain models (Llama, Gemma, MedGemma) where relevant, and work with the Judge-as-a-Service ecosystem to keep outputs safe and high quality
Experimentation:
help enable A/B testing for model and prompt changes, using evaluation gates to ship safely and measure impact
Data and evaluation:
contribute to synthetic Q&A generation, golden test sets, and evaluation dataset design that supports the features you’re building
Infrastructure:
contribute to Databricks, AWS (EKS), Terraform, or CI/CD work as initiatives require it
Cross-functional impact:
collaborate with Product, Security, Analytics, and Medical teams, and engage with technology partners (Databricks, Google, OpenAI, Anthropic, AWS) on pre-release capabilities relevant to your features
Experience and skills
Must have:
7+ years of software engineering, with recent hands-on experience building product features backed by LLMs
experience with at least one of: prompt engineering, LLM evaluation, fine-tuning, or model serving
strong Python, and comfort working with APIs/SDKs that wrap LLM calls, prompt templates, and structured outputs
product sensibility: a track record of shipping user-facing features, with attention to latency, tone, and quality of AI output as experienced by end users
comfort picking up new infrastructure tools (Databricks, AWS, Terraform, GitHub Actions) as needed — deep prior expertise not required
Nice to have:
LLM evaluation frameworks (judges, graders, calibration methodology) or fine-tuning techniques (LoRA, RLHF/DPO, model distillation)
prompt optimisation frameworks (DSPy or similar)
feature stores or personalization/ranking experience (relevant to in-app content recommendation work)
healthcare, regulated-industry, or safety-critical AI systems experience
data engineering fundamentals (Spark, Delta tables, Parquet)
#LI-KP1 #LI-Hybrid
Annual Salary Range (ranges may vary based on skills and experience)
£120,000
—
£180,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia
We are seeking experienced professionals across Engineering, Safety, Cost, Scheduling, Environmental, Construction, and IT/Business Systems disciplines. Candidates should have
5–10+ years of relevant experience
in design, execution, coordination, analysis, and support within industrial, infrastructure, or project-based environments.
Key Responsibilities (role-dependent):
Design, review, and support engineering systems (Instrumentation, Civil, Mechanical, Piping, Environmental).
Ensure compliance with safety, environmental, and regulatory standards.
Support construction planning, execution, and site coordination.
Develop and manage project cost estimates, schedules, and progress reports.
Provide business systems analysis and IT support for operational continuity.
Collaborate with multidisciplinary teams to deliver projects on time and within budget.
Requirements:
Bachelor’s degree in relevant discipline.
Proven experience ranging from
5+ to 10+ years
, depending on role.
Strong technical, analytical, and communication skills.
Experience in industrial, EPC, oil & gas, infrastructure, or large-scale projects preferred.
Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia
Location: Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Manila, Philippines; Batangas City, Philippines; Cebu City, Philippines; Nairobi, Kenya
Eram Talent is seeking an experienced Electrical Foreman to join our team in Saudi Arabia within the construction and energy sectors. Our consultancy specializes in matching high-caliber professionals with esteemed clients across diverse industries, including Oil & Gas, Infrastructure, Energy, and more.
In this essential role, you will supervise and coordinate electrical construction activities on-site, ensuring that all work is performed according to project specifications, safety regulations, and quality standards. The Electrical Foreman will lead a team of electricians and apprentices, ensuring effective communication and collaboration throughout the project lifecycle.
Join a dedicated and dynamic team that values excellence and integrity in delivering high-quality electrical solutions.
Responsibilities:
Supervise day-to-day electrical activities on-site, ensuring compliance with design specifications and adherence to safety protocols.
Supervise and lead electricians and technicians in daily electrical operation and maintenance activities at utility plants and facilities.
Execute preventive, corrective, and breakdown maintenance of electrical systems supporting water, wastewater, and seawater cooling operations.
Ensure safe and reliable operation of electrical distribution systems including transformers, switchgear, MCCs, control panels, motors, and lighting systems.
Plan, assign, and monitor work orders to ensure tasks are completed efficiently and within required timelines.
Troubleshoot electrical faults in motors, pumps, panels, and control systems to minimize downtime of utility assets.
Ensure strict compliance with MASA QHSE policies, permit-to-work systems, LOTO procedures, and safety regulations.
Review electrical drawings, single-line diagrams, and technical documents to support maintenance and repair activities.
Coordinate with operations, mechanical, and instrumentation teams to support continuous plant operation.
Maintain maintenance records, reports, and logs in line with O&M requirements.
Requirements
Diploma or technical qualification in Electrical Engineering or Electrical Technology.
Minimum 5 years of industrial electrical experience, preferably in utilities, water treatment, wastewater, or large O&M plant environments.
Prior experience in a foreman or supervisory role is required.
Strong knowledge of electrical power distribution, MCCs, switchgear, transformers, motors, and control circuits.
Ability to read and understand electrical schematics, single-line diagrams, and technical manuals.
Hands-on experience with preventive and corrective maintenance practices in continuous-operation facilities.
Good understanding of electrical safety standards, permit-to-work systems, and lockout/tagout procedures.
Willing to work flexible hours, including overtime as needed.
Valid electrical certifications or licenses are preferred.
Familiarity with safety regulations and practices in the construction industry.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a dedicated SAP Ariba Commerce Automation Specialist to join our growing team. In this role, you will design and implement automation solutions using SAP Ariba, enhancing our clients' procurement and supply chain processes. You will work closely with cross-functional teams to optimize commerce workflows and ensure seamless integration across the system.
Key Responsibilities:
Develop, configure, and optimize SAP Ariba commerce automation solutions tailored to client needs.
Facilitate the integration of Ariba with other enterprise systems to streamline procurement processes.
Conduct requirements analysis and translate business needs into technical specifications.
Monitor and troubleshoot Ariba systems, implementing solutions to enhance performance and reliability.
Document all processes, workflows, and configurations to maintain knowledge continuity.
Stay current with SAP Ariba updates and industry trends to ensure best practices are followed.
Requirements
Qualifications:
Bachelor's degree in Business, Information Technology, or a related field.
3+ years of experience in SAP Ariba configurations and commerce automation.
Strong understanding of procurement processes and supply chain management.
Proficient in developing workflows and automation scripts using various tools.
Familiarity with integration concepts and data exchange protocols (e.g., REST, SOAP).
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively with clients and team members.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Experience with cloud services and platforms is advantageous.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia
Müller's Solutions is seeking an experienced DC Facility Monitoring Engineer to join our dedicated team. This critical role involves overseeing the operation and monitoring of data center facilities to ensure optimal performance, reliability, and safety. The DC Facility Monitoring Engineer will be responsible for managing systems that support infrastructure uptime, including overseeing cooling systems, power distribution, and security systems within the data center.
Key Responsibilities:
Monitor and maintain the operational health of data center facilities through consistent oversight of critical systems and environmental conditions.
Perform regular inspections and assessments to ensure compliance with safety and operational standards.
Utilize monitoring tools to track data center performance metrics and respond to alerts promptly.
Collaborate with technicians and maintenance teams to address issues and implement preventive maintenance strategies.
Generate reports on facility conditions, performance metrics, and incident management for review by management.
Assist in the planning and execution of facility upgrades and improvements.
Stay current on industry trends and technologies to continually improve data center operations and monitoring practices.
Requirements
Requirements:
Bachelor’s degree in Engineering, Information Technology, Facilities Management, or a related field.
At least 3 years of experience in data center operations or facility monitoring.
Strong understanding of critical data center systems, including HVAC, power distribution, and fire safety systems.
Proficiency in using monitoring tools and systems for facility management.
Excellent analytical and problem-solving skills to identify and resolve facility-related issues.
Strong communication skills and the ability to work collaboratively across teams.
Ability to work under pressure in a fast-paced environment, managing multiple tasks simultaneously.
Detail-oriented with strong organizational skills.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dipolog City, Philippines
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Passionate about customer experience and writing
Likes to interact with people
Good understanding of the
Fashion/Beauty/Jewellery/Watch/Automobile
industry
Must be good in English (Written & Spoken) and/or local language
Benefits
This is a freelance, project-based position
Flexible working hours
You will be rewarded and there will be a one-time bonus if you complete your mission with us
Location: Dammam, Saudi Arabia; Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is in search of highly skilled professionals to fill the roles of Mechanical Inspector & Machinist, Electrical, Instrument, and Vibration Specialist. As a leading Talent Acquisition Consultancy within the Oil & Energy sector, we are dedicated to providing premium recruitment solutions. Our focus is on sourcing top-tier professionals who bring exceptional skills across various sectors, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.
The selected candidates will play a crucial role in ensuring the quality and reliability of mechanical, electrical, and instrumentation systems. You will be responsible for conducting inspections, assessments, and vibration analysis to maintain the functionality and compliance of specialized equipment.
Responsibilities
Conduct inspections and assessments as a Mechanical Inspector to evaluate the integrity and quality of mechanical systems.
Perform precision machining tasks to ensure the quality of mechanical components.
Oversee electrical installations and equipment to verify compliance with safety and operational standards.
Manage instrumentation systems to ensure they meet operational requirements for various projects.
Conduct vibration analysis on mechanical components to identify problems and recommend solutions.
Collaborate with project teams to ensure that quality standards and safety practices are upheld during inspections and repairs.
Maintain thorough documentation of inspection findings and provide accurate reporting on project developments.
Provide technical guidance to other team members regarding mechanical, electrical, and instrumentation systems.
Requirements
Minimum of 5
-
15 years of experience in a combined role of Mechanical Inspection & Machining, and Electrical/Instrument/Vibration specialties.
Proven experience in the Oil & Energy sector with a strong focus on inspection and maintenance.
Valid certifications in relevant fields such as
API 510
for Mechanical Inspection,
Electrical Safety
, and
Instrumentation Certifications
.
Demonstrated expertise in precision machining techniques and processes.
Strong knowledge of vibration analysis methods and tools.
Thorough understanding of industry standards and regulations, including API, ASME, and ISO.
Proficiency in interpreting technical drawings, specifications, and schematics.
Excellent attention to detail, with the ability to identify and document non-conformances effectively.
Strong interpersonal and communication skills for effective collaboration within teams.
Willingness to travel or relocate as necessary for project work in the region.
Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a highly proactive and detail-oriented Cyber Analyst to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Responsibilities
Monitor and manage
EDR (Endpoint Detection and Response)
and
XDR (Extended Detection and Response)
platforms to identify, analyze, and respond to security threats in real time.
Perform continuous
security monitoring
within the
Security Operations Center (SOC)
environment, handling a high volume of alerts from
endpoints, networks, and cloud infrastructures
.
Analyze
security logs, alerts, and telemetry data
to detect suspicious activity, malware, and potential breaches.
Investigate, triage, and respond to
security incidents
, following established incident response procedures and escalation paths.
Conduct
threat analysis and root cause investigations
to determine impact, scope, and remediation actions.
Collaborate with SOC team members and other IT/security teams to
contain, remediate, and prevent recurring incidents
.
Maintain accurate
incident documentation
and ensure proper case management within ticketing systems.
Produce
daily and weekly security reports
, summarizing alerts, incidents, trends, and response actions for management and stakeholders.
Continuously tune and optimize detection rules, alerts, and workflows to
reduce false positives and improve detection efficiency
.
Stay informed on emerging threats, attack techniques, and industry best practices to enhance overall security posture.
Proficiency in EDR/XDR platforms for continuous endpoint surveillance, behavioral analysis, and event correlation via SIEM tools.
Expertise in threat hunting, alert triage, false positive qualification, and initial remediation like endpoint isolation or domain blocking.
Knowledge of network protocols, logs (Syslog, Windows Events), scripting (PowerShell), and Cyber Threat Intelligence (CTI) for threat contextualization
Bachelor's or Master's degree (Bac+3 equivalent) in cybersecurity, IT, or related fields, plus certifications, vendor-specific ESET, Trellix, Barracuda, SentinelOne, Fortigate.
2-5 years in SOC Tier 1/2 roles, with hands-on experience triaging alerts on EDR/XDR consoles to minimize noise.
Ongoing training in advanced threats (EDR, XDR, MDR) to progress to senior positions.
УдалённоPondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Business Development Manager who is strategically driven, relationship-focused, and deeply passionate about the gaming and payments landscape to join our Japan team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to identify and lead high-value partnerships, expand Xsolla's presence in the Japanese market, and serve as a trusted advisor to top-tier game studios and publishers.
Strong negotiation skills and the ability to close complex, high-value deals are essential, along with experience in business development or strategic partnerships within the payments and/or gaming industry. The ability to manage multiple high-priority relationships, navigate cross-functional collaboration, and communicate effectively with stakeholders from C-level executives to technical counterparts will be key to your success in this role.
If you're passionate about driving meaningful growth through strategic partnerships and innovative commerce solutions and love helping game developers in Japan and across APAC unlock new revenue opportunities and reach more players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
職務内容 / Responsibilities
(English follows Japanese)
日本国内のゲーム開発者、パブリッシャー、決済パートナーとの 戦略的なビジネス機会を創出し、発展させ、主導する。
トップクラスのゲームスタジオやパブリッシャーの主要意思決定者との強固な関係を構築・維持する。
専門的なソリューションと戦略的パートナーシップを通じて、日本市場における Xsolla のプレゼンスと売上成長 を推進する。
パートナーの主要窓口となり、コンサルティングサポートを提供し、Xsolla エコシステムを活用して課題解決を支援する。
長期的なビジネス目標達成を見据えて、高額の案件交渉を主導する。
プロダクト、リーガル、ファイナンス、マーケティングなど社内チームと連携し、パートナー戦略の円滑な実行を確保する。
市場動向、競合状況、パフォーマンスをモニタリングし、成長戦略を最適化し新たな機会を見出す。
日本および APAC 地域の主要業界イベントやカンファレンスで Xsolla を代表し、ネットワーキング活動を行う。
C レベルから技術担当者まで、幅広いステークホルダーに対して Xsolla の価値提案を伝え、啓蒙する。
Identify, develop, and lead strategic business opportunities with game developers, publishers, and payment partners in Japan.
Cultivate and manage strong relationships with key decision-makers at top-tier game studios and publishers.
Drive revenue growth and expand Xsolla’s footprint in the Japanese market through tailored solutions and strategic partnerships.
Act as a primary liaison for partners, delivering consultative support and leveraging Xsolla’s ecosystem to solve client challenges.
Lead negotiations for high-value deals, ensuring alignment with long-term business goals.
Collaborate cross-functionally with internal teams including Product, Legal, Finance, and Marketing to ensure seamless execution of partner strategies.
Monitor and analyze market trends, competitor activity, and partner performance to refine growth strategies and identify new opportunities.
Represent Xsolla at major industry events, conferences, and networking forums in Japan and APAC.
Articulate and evangelize Xsolla’s value proposition to a wide range of stakeholders, from C-level executives to technical counterparts.
必須要件 / Qualifications - Required
決済業界またはゲーム業界での 3年以上のビジネスデベロップメントまたは戦略的パートナーシップ経験
複雑かつ高額なディールのクロージング経験を含む優れた交渉スキル
優れた対人能力および日本語・英語での高いコミュニケーション能力
組織における高い職務遂行能力とチームワーキングスキル、およびスピード感ある環境でのマルチタスク能力
ゲーム、デジタルコマース、革新的テクノロジーへの情熱
日本国内および海外への出張が可能な方(最大 30%)
3+ years of experience in business development or strategic partnerships in the payments and/or gaming industry.
Excellent negotiation skills and experience closing complex, high-value deals.
Exceptional interpersonal and communication skills in both Japanese and English.
Strong organizational capabilities and ability to thrive in a dynamic, fast-paced environment.
Passion for gaming, digital commerce, and innovative technologies.
Willingness to travel within Japan and internationally (up to 30%).
歓迎要件 / Qualifications - Preferred
Salesforce、Jira、Confluence などの CRM / プロジェクト管理ツールの経験
国際決済基盤やコンプライアンスの知識
グローバル志向を持つスタートアップ環境または高成長環境での経験
KPI の設計、データを活用した意思決定・業績改善の実務能力
戦略的思考と問題解決力、そして迅速に行動する姿勢
日本のデジタル決済、ローカル市場動向、マネタイズ戦略に関する深い理解
ゲーム業界およびフィンテック・エコシステムにおける強力なネットワーク
Hands-on experience with tools such as Salesforce, Jira, Confluence, and other CRM or project management platforms.
Familiarity with cross-border payment infrastructure and compliance frameworks.
Experience in high-growth or start-up environments, preferably with a global focus.
Ability to define KPIs and use data to drive decision-making and business performance.
Strategic mindset with problem-solving capabilities and a bias for action.
Deep understanding of digital payments, local market dynamics, and monetization strategies in Japan
Strong industry network across gaming and fintech ecosystems
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Backend Tech Lead who is passionate about challenges, technically excellent, and eager to create greater impact by leading and empowering a team to join our Xsolla China technology team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead a team focused on delivering customized integration solutions and technical support for the Chinese market, while participating deeply in product architecture discussions and decisions.
Strong programming skills and solid computer science fundamentals are essential, along with experience in designing and developing highly available, scalable, large-scale distributed systems, with deep expertise in middleware such as message queues, Elasticsearch, Redis, and MySQL. The ability to lead and mentor team members, foster their professional growth, and ensure the team delivers high-quality code efficiently will be key to your success in this role.
If you’re passionate about driving innovation and delivering tailored solutions for the gaming industry in China and love combining profound technical expertise with team management and product thinking to create meaningful impact, we would love to hear from you!
RESPONSIBILITIES
Technical Leadership & Architecture
Lead the design, implementation, and optimization of backend technical solutions for China-specific customized projects, continuously improving service performance and stability.
Define future technology stacks and development architecture for the team, and participate in architectural solution discussions at the department level.
Possess deep understanding and practical experience in designing and developing highly available, scalable, large-scale distributed systems. Expertise in the principles and optimization of middleware such as message queues, Elasticsearch, Redis, and MySQL.
Development Process & Project Management
Set team goals, plan development processes, and provide accurate estimations for task implementation.
Organize and facilitate daily team rituals (stand-ups, reviews, retrospectives).
Establish and improve product quality assurance (QA) processes, and participate in testing and delivery phases.
Team Building & Talent Development
Be responsible for building the technical team (including recruitment, onboarding, and retention).
Identify team members' strengths and weaknesses, and support their professional growth through coaching, knowledge sharing, and fostering a mentorship culture.
Create and update team competency maps, and plan individual development tracks for members.
Build a culture of collective responsibility for commitments, as well as trust, innovation, and mutual support within the team.
Business & Collaboration
Participate in research and discussions on products in domains like gaming payments, driving their localization and promotion in the Chinese market.
Possess excellent teamwork and communication skills, enabling effective collaboration with technical, product, and business partners.
5.Other Need
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
Must-have:
Bachelor's degree or higher in Computer Science or a related field.
5+ years of backend development experience, with at least 1 year in a tech lead, team lead, or core architect role.
Strong programming skills and solid computer science fundamentals, with proficiency in data structures and design patterns. Must be skilled in Golang or PHP and their mainstream frameworks.
Hands-on experience in designing and developing large-scale distributed systems, with deep insight into system performance bottlenecks and optimization.
Excellent communication skills, a strong sense of responsibility, and clear logical thinking for complex problem-solving.
Fluent English (B2+ level), capable of seamless communication in an international team environment.
Ability to thrive in a fast-paced environment, with strong self-motivation and resilience.
Nice to Have
Experience working in Agile/Kanban environments. Familiarity with large-scale agile frameworks like SAFe is a plus.
Understanding of frontend technology stacks (e.g., React ecosystem) or full-stack development experience.
Experience building and optimizing CI/CD pipelines and automated testing (e.g., Playwright, Cypress).
Solid understanding of caching, networking, load balancers, and CDNs.
Familiarity with key-value or document databases (e.g., Redis, MongoDB).
Note: Candidates without management experience could also be considered.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers