Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
As part of the implementation of the MOU between the Government of Niger and the Government of the United States, specialized technical assistance is envisioned to support the strengthening of the health system, particularly through the Health Information System and digital health.
The Directorate of e-Health plays a central role in coordinating, providing technical guidance, harmonizing, documenting, securing, and monitoring digital initiatives in the health sector. It must ensure that digital platforms and solutions are coherent, interoperable, secure, sustainable, and aligned with national priorities.
The Ministry currently has several platforms and business systems used for data collection, reporting, analysis, and utilization. However, significant challenges remain including fragmentation of solutions, insufficient documentation, interoperability needs, variable data quality, difficulties in user support, insufficient ongoing training, and the need to strengthen data sovereignty and protection.
The recruitment of an Advisor in HIS and Digital Health will strengthen the operational capacities of the Directorate of e-Health, providing cross-cutting support to technical directorates and programs, particularly for needs related to maternal and child health and malaria, without replacing the structures responsible for the programs.
The Advisor will support the e-Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support the Directorate of e-Health in coordinating digital initiatives, preparing technical meetings, notes, reports, presentations, and monitoring documents.
Support the implementation of the e-Health master plan, roadmaps, action plans, annual priorities, and partner-supported activities.
Support the technical and functional monitoring of priority platforms such as DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other solutions adopted by the Ministry.
Contribute to the mapping of data flows, indicators, and organizational units, the documentation of workflows, and the progressive application of interoperability standards.
Support the improvement of data quality, analysis, visualization, and use for decision-making, particularly in the areas of maternal health, child health, and malaria.
Contribute to addressing requirements related to data protection, cybersecurity, classification of digital interventions, service continuity, and digital sovereignty.
Support the establishment of sustainable mechanisms for training, e-learning, helpdesk services, knowledge base, user documentation, and skills transfer.
Produce and maintain guides, procedures, terms of reference, technical notes, reports, training materials, and knowledge capitalization documents.
Expected Results
The Directorate of e-Health has close, structured, results-oriented technical support.
Digital initiatives are better coordinated, better documented, and better aligned with the master plan.
Priority platforms, data, and interoperability workflows are better monitored.
Security, data protection, and digital sovereignty requirements are better addressed.
The capacities of national teams and users are sustainably strengthened.
Improved HIS for maternal and child health and malaria.
Expected Deliverables
Technical assistance work plan;
Technical notes, meeting minutes, reports, and presentations supporting the Directorate of e-Health;
Mapping platforms, data flows, interoperability needs, and prioritization matrices;
Contributions to Terms of Reference, specifications, guides, SOPs, procedures, and action plans;
Training materials, skills transfer documents, and knowledge base content;
Monthly or quarterly technical assistance reports, with operational recommendations.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
University degree at Master's level (Bac+5) or higher in computer science, information systems, public health, statistics, epidemiology, data management, digital health, systems engineering, or an equivalent field.
At least five to seven years of experience in health information systems, digital health, health platform management, data analysis, interoperability, technical documentation, or institutional support.
Experience working with a Ministry of Health, a central directorate, a national program, a health project, or a technical partner; knowledge of the Niger context and digital sovereignty issues.
Good knowledge of the e-Health master plan/strategy, its strategic pillars, priority projects, governance mechanisms, and implementation requirements;
Strong command of digital health standards, principles, and frameworks, including the classification of digital interventions, architecture frameworks, interoperability standards, and data governance best practices;
Knowledge of national and institutional requirements related to data protection, digital security, and compliance, particularly in connection with the ITU, HAPDP, CNAC, and ANSI;
Practical command of issues related to health platforms: DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other national solutions;
Ability to translate business needs into clear, realistic, and actionable functional and technical requirements for service providers and technical teams;
Ability to produce professional documents: Terms of Reference, specifications, technical notes, reports, procedures, user guides, and training materials;
Ability to support technical directorates, programs, and partners without replacing their own responsibilities.
Knowledge of maternal and child health and malaria national and/or global indicators and data priorities.
Working proficiency in French and English required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major telecommunications operator providing wireless voice, messaging, and high-speed data services. Through strategic acquisitions, the company has expanded its market presence to serve over a hundred million subscribers. Today, it leverages nationwide 5G coverage and AI-driven customer engagement platforms to deliver scalable, high-performance connectivity.
What You’ll Do
Lead the complete delivery lifecycle, including requirements validation, solution build, System Integration Testing, User Acceptance Testing, mock conversions, cutover, and hypercare
Develop and maintain the integrated master schedule, work breakdown structure, RACI matrix, delivery milestones, and scope baseline
Partner with the client’s project management team to manage scope, timelines, resources, dependencies, and deliverables
Coordinate multidisciplinary technical and functional teams across the Washington, DC headquarters and regional offices
Lead daily synchronization meetings and provide clear status reporting across System Integrator teams, Adenza, and client stakeholders
Establish and manage formal defect-triage, prioritization, escalation, and resolution processes using Jira and Xray
Monitor and enforce P1–P4 defect response and resolution service-level agreements
Identify, document, and manage risks, assumptions, issues, and dependencies
Maintain current project status, actions, risks, and decisions within Monday.com and Jira
Coordinate Azure integration activities and data-migration dress rehearsals
Support Organizational Change Management activities and technical training plans
Manage project governance, executive reporting, escalation paths, and cross-party decision-making
Drive delivery toward the targeted Q3 2028 production go-live and subsequent hypercare period
What You Bring
Extensive, senior-level experience in project management experience leading complex, front-to-back Calypso implementation programs
Strong understanding of Calypso front-to-back business and technical workflows
Proven experience managing large-scale financial-services or capital-markets technology implementations
Experience leading projects across requirements, design, build, testing, conversion, cutover, go-live, and hypercare
Strong knowledge of System Integration Testing and User Acceptance Testing processes
Experience managing data migrations, mock conversions, and production dress rehearsals
Understanding of Azure integration lifecycles
Demonstrated expertise in scope, schedule, resource, dependency, risk, and change management
Experience establishing and maintaining integrated schedules, work breakdown structures, RACI matrices, and scope baselines
Strong defect-management experience, including triage, severity classification, escalation, and SLA tracking
Advanced proficiency with Jira, Xray, Monday.com, and Microsoft Project
PMP or Agile Scrum Master certification
Excellent verbal and written communication skills in English
Spanish proficiency is considered an asset
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $140–150/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Lead the technical design, development, testing, and code review of System Integrator-owned integrations and custom adapters
Ensure technical consistency and design coherence across all assigned project deliverables
Enforce established architecture, security, integration, data, engineering, deployment, and operational-readiness standards
Lead technical reviews and identify cross-system dependencies, delivery risks, and integration gaps
Provide hands-on support for complex integration development and troubleshooting
Direct Calypso Upgrade Pack standard deployments and related release activities
Manage Calypso environments across development, testing, and production
Support Calypso CDUF integrations, scheduled tasks, and Task Station escalations
Oversee API-led integrations using Azure API Management
Design and implement messaging solutions using Azure Service Bus
Establish integration patterns for message queuing, error handling, retry processing, monitoring, and centralized logging
Optimize database performance using advanced SQL and support database-related troubleshooting
Manage system security, access controls, and technical permissions
Identify and resolve infrastructure and application-performance bottlenecks
Support CI/CD pipelines, automated deployments, and DevOps practices
Create and maintain technical runbooks, operational guides, deployment plans, and support documentation
Lead knowledge-transfer activities for client IT and production-support teams
Coordinate technical teams and communicate complex issues clearly to project stakeholders
What You Bring
Extensive, senior-level experience in financial-systems development, product integration, and infrastructure management
Significant hands-on experience with Calypso implementations and technical integrations
Expert-level Java programming skills
Advanced SQL development, performance tuning, and troubleshooting experience
Deep knowledge of the Calypso API and Custom Development Utility Framework
Experience managing Calypso environments across development, testing, and production
Experience with Calypso deployments, scheduled tasks, and Task Station issue resolution
Strong experience with Azure integration technologies, including Azure Service Bus and Azure API Management
Experience designing API-led connectivity and asynchronous messaging solutions
Knowledge of error-handling, retry, logging, and monitoring patterns for enterprise integrations
Experience designing and maintaining CI/CD pipelines
Strong understanding of DevOps practices and automated deployment processes
Experience with system security, access controls, and infrastructure troubleshooting
Demonstrated ability to lead technical projects, coordinate engineering teams, and manage technical dependencies
Strong problem-solving, analytical, and troubleshooting skills
Excellent technical communication and documentation skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $135–145/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Customs Specialist
- Location: Espoo, Finland
- Department: Global Manufacturing Organisation
- Reports to: Freight Forwarding Manager
- Employment type: Permanent
- Workplace model: Hybrid (first 4-6 months on-site)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customs Specialist, you’ll keep ICEYE’s goods moving compliantly across the world.
You'll drive the customs compliance and documentation that keeps ICEYE's satellites moving smoothly between Finland, the EU and our sites worldwide. That means classifying goods correctly, applying the right customs procedures, and making sure every shipment clears without unnecessary delay or cost.
You'll work closely with the Freight Forwarding Manager to plan how goods travel by road, air and sea, and use your knowledge of trade agreements and preferential origin rules to reduce duty and landed cost wherever possible.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own day-to-day customs clearance across the EU: release for circulation, outward/inward processing, transit (T1, T2, TIR), customs warehousing, bonded storage and temporary admission.
- Maintain HS/Taric classification and customs valuation for both supplier-sourced and in-house manufactured goods.
- Spot risks in international shipments early and resolve them before they reach destinations.
- Understand and apply Incoterms with confidence, allocating cost, risk and responsibility correctly across every lane.
- Prepare for and take part in customs audits, and help strengthen the internal audit and control programme.
- Run Binding Tariff Information (BTI) applications regularly and keep the resulting rulings current.
- Write clear SOPs that colleagues can follow without you having to explain them.
- Pursue free trade agreement benefits (preferential origin, EUR.1, statements on origin, REX registration) and maintain the supplier declaration chain.
- Track and report the impact of your work: duty avoided, duty recovered and landed cost reduced.
- Contribute to Freight Forwarding strategy across road, air and sea, flagging where routing, mode or documentation choices affect customs treatment or cost.
- Recognise dangerous goods shipments (IATA DGR, ADR, IMDG) and check the required documentation.
- Support material flow between ICEYE's Espoo site and our sites worldwide, reconciling physical goods against ERP, WMS and TMS records.
WHAT WE’RE LOOKING FOR (MUST HAVES):
- A track record of reducing duty and landed cost through preferential origin, free trade agreements, relief or suspension regimes, or classification and valuation work, with results you can point to.
- Working knowledge of rules of origin and the origin documentation regime, including supplier declarations.
- Solid understanding of freight forwarding across road, air and sea, including how transport is planned in each mode.
- Professional-level Finnish in addition to English.
- Curiosity, eagerness to learn more and take full ownership over your scope of work
NICE TO HAVES:
- Experience with EU and US trade compliance (dual-use Regulation (EU) 2021/821, EAR and ITAR, denied party screening).
- Hands-on freight forwarding experience earlier in your career.
- Warehousing, inbound and outbound operations experience.
- IATA DGR, ADR or IMDG certification.
- Practical use of the EU free trade agreement network on lanes relevant to the aerospace or aviation industries.
- Experience with defence and government customers, especially in a fast-scaling manufacturing environment.
APPLICATION PROCESS
- Screening call
- Hiring manager interview
- Task / case study
- Panel interview
- Offer
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Define, maintain, and execute the Master Test Strategy and detailed test plans
Establish testing scope, objectives, entry and exit criteria, dependencies, schedules, and quality gates
Lead testing activities across System Integration Testing, regression testing, performance testing, security testing, position conversion, and User Acceptance Testing support
Design, build, and optimize automated test frameworks and reusable test suites
Develop automated tests using the Calypso Automated Testing Tool, Selenium, JUnit, and Cucumber
Integrate automated test execution into CI/CD pipelines
Direct test-case development and execution across front-to-back Calypso workflows
Validate trade capture, pricing, risk, settlements, collateral, SWIFT messaging, and accounting postings
Coordinate test-environment setup, configuration, availability, and maintenance
Lead test-data planning, provisioning, validation, and refresh activities
Configure and maintain the tools required to support manual and automated testing
Coordinate System Integration Testing and User Acceptance Testing with technical teams, functional leads, and available business testers
Lead defect logging, triage, severity classification, prioritization, escalation, and resolution tracking
Manage defects and test execution through Jira and Xray
Monitor defect response and resolution progress and escalate risks affecting test completion
Oversee load, stress, batch, and performance testing using tools such as JMeter and LoadRunner
Coordinate security testing and vulnerability assessments based on OWASP principles
Maintain requirements-to-test traceability and ensure complete test coverage
Produce weekly test-execution metrics, readiness assessments, and quality-status reporting
Prepare test-summary reports, audit-ready evidence packages, and final testing sign-offs
Communicate testing risks, dependencies, blockers, and recommendations to project leadership
What You Bring
Extensive experience leading quality assurance and testing for complex Calypso implementations
Strong knowledge of Calypso front-to-back workflows, including: Trade capture, Pricing
Risk, Settlements, Collateral, SWIFT messaging, Accounting postings
Experience developing and executing master test strategies for large financial-services transformation programs
Hands-on experience with the Calypso Automated Testing Tool (CATT)
Strong test automation experience using Selenium, JUnit, and Cucumber
Experience integrating automated test frameworks into CI/CD pipelines
Experience leading System Integration Testing, regression testing, and User Acceptance Testing support
Strong knowledge of test-environment coordination and test-data management
Experience validating position conversions and complex financial data
Hands-on experience with performance-testing tools such as JMeter or LoadRunner
Knowledge of security-testing practices and OWASP vulnerability-assessment principles
Advanced experience with Jira and Xray for test and defect management
Experience producing test metrics, traceability reports, evidence packages, and release-readiness assessments
Strong defect-management, troubleshooting, and root-cause analysis skills
Excellent leadership, stakeholder-management, and communication skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $125–140/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About This Role
GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Delivery team, you will play a key role in building team capacity, strengthening response systems, and ensuring GiveDirectly can deploy effectively at scale. You will mentor and develop Delivery Managers and surge roster members, contribute to the strategic direction of the team, and serve in assigned functional roles during responses. This role does not currently carry direct line management responsibility, though this may be added as the team scales.
Senior Managers should be able to:
Understand and clearly communicate about the market/landscape and GiveDirectly's value proposition in their domain and across domains
Mentor teams and contribute to resource planning to develop individual members
Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn
What You'll Do
Support and Develop High-Performing Teams
Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices, building long-term capacity across the team
Participate in the evaluation of the team's learning opportunities and contribute to the professional development of individual team members with key performance indicators
Support quality assurance across responses, providing expertise and guidance to ensure consistent operational standards
Contribute to the strategic vision and direction of the Delivery team, in coordination with the Delivery Director
Support broader surge roster readiness, including onboarding and preparing internal and external surge staff for deployment
Strengthen Response Systems and Capabilities
Support steady-state work as assigned by the Delivery Director, including development of tools, protocols, and documentation
Contribute to the development and continuous improvement of operational tools and protocols to accelerate readiness across a growing number of countries
Conduct operational diligence and feasibility inputs for potential responses, in coordination with the Delivery Director
Define, track, and report on operational efficiency metrics to support performance management and continuous improvement
During responses, serve in an assigned functional role as directed by the Delivery Director
Support Fundraising and External Representation
Translate field learnings and operational experience into inputs for donor proposals, updates, and campaign materials, in coordination with the Fundraising team
Represent GiveDirectly at external and internal forums as assigned, including media engagements as necessary
Staff Emergency Cash Responses
Deploy on short notice to implement Emergency Cash crisis response programs
When deployed or remote: supervise program implementation, test approaches and tools, drive program design, liaise with local authorities and other response actors, and ensure excellent communication and documentation during responses
When deployed: conduct field assessments, coordinate field logistics, and ensure the safety and security of the deployed team
What You'll Bring
Alignment with GiveDirectly values:
exceptional alignment with values and an active demonstration of our core competencies — emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
5–7+ years of experience:
in a role focused on problem solving, team management, cross-functional collaboration and/or new business development. Prior humanitarian/emergency experience strongly preferred
5+ years of experience:
working in difficult settings, including low-resource and high-insecurity contexts
3–5+ years of experience:
providing direct mentoring or coaching to teams, with the ability to assess strengths and opportunities for improvement, as well as measure performance growth
Analytical problem solving:
looks at problems with an analytical and iterative mindset, with a strong framework for prioritization and the ability to bring structure and process to ambiguous problems
Strong project management skills:
the ability to manage multiple workstreams, prioritize and explicitly deprioritize, and hold a high quality bar
Strong technical skills:
including data analysis and ease with learning new third-party tech platforms and tools
Fundraising:
preference for candidates with a strong partnership and relationship-management background
Strong communication skills:
skilled in speaking, writing, presenting, and negotiating across multiple stakeholders
Enthusiasm for fast-paced environments:
which may lack a pre-defined playbook for success and involve significant "learning by doing." Comfort with ambiguity and building systems from scratch
Language Requirement:
English (professional fluency)
Language Preference:
Additional proficiency in French, Portuguese, Arabic, or other languages is a plus
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff's total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles.
United States
Base Salary: $115,000
Bonus at Target Performance: 10% (~$11,500, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $13,455 in 2025)
Estimated Total Compensation at Target: $126,500+
Annual Benefits Stipend: $21,393
United Kingdom
Base Salary: £73,900
Bonus at Target Performance: 10% (~£7,390, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be £8,646 in 2025)
Estimated Total Compensation at Target: £81,290+
Annual Benefits Stipend: £2,760
Kenya
Base Salary: $79,825
Bonus at Target Performance: 10% (~$7,983, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $9,340 in 2025)
Estimated Total Compensation at Target: $87,808+
Annual Benefits Stipend: $8,453
If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Valencia
Workplace: OnSite
- Title: Staff Structural Analysis Engineer
- Location: Valencia
- Department: Space Systems
- Reports to: Mechanical Engineer
- Employment type: Permanent
- Workplace model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Staff Structural Analysis Engineer, you’ll lead structural analysis and engineering efforts to ensure ICEYE’s satellites meet demanding aerospace requirements for structural integrity, reliability, and manufacturability, enabling mission success from launch through on-orbit operations.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Define structural requirements from mission and launcher constraints down to system and subsystem levels
- Lead and contribute to trade studies, design reviews, and verification and qualification documentation
- Ensure smooth and timely product delivery from concept through qualification
- Drive continuous improvement of structural design and analysis methods
- Collaborate with hardware engineering, AIT, and quality teams to ensure compliance with launch and in-orbit environments
- Work with system and subsystem engineers to define requirements for new products
- Support integration, validation, and issue resolution across internal and external teams
WHAT ARE WE LOOKING FOR
MUST HAVES:
- Master’s degree in Structural Engineering, Aerospace Engineering, or related field
- Experience leading and managing structural analysis
- Experience designing satellite structures, subsystems, or complex electromechanical systems
- Deep understanding of mechanical stress, vibration, and thermal effects on space structures
- Strong expertise in finite element analysis, including structural dynamics and failure analysis
- Experience with mechanical, hybrid, and bonded joints for load-carrying composite structures
- Familiarity with aerospace standards such as ECSS, NASA, or MIL
- Ability to collaborate cross-functionally with systems, electrical, and manufacturing teams
NICE TO HAVES:
- Experience with PLM or PDM systems for configuration control
- Hands-on experience with mechanical assembly, integration, and testing
- Experience with launch vehicle or spacecraft environments
APPLICATION PROCESS
- Recruiter screening
- Hiring manager interview
- Technical task
- Technical panel interview
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
The Product Marketing Manager plays a central role in how Bugcrowd brings new products, features, and platform capabilities to market. This role sits within the Marketing team and reports into Brand, partnering closely with Product, Engineering, Growth, and Revenue teams to shape messaging, support launches, and turn technical depth into clear, credible stories for customers. It's a hands-on role for someone who can create clarity in ambiguity, bring structure to complex work, and move ideas from insight to execution. Success in this role requires strong judgment, thoughtful collaboration, and the ability to make complex ideas clear and compelling.
Essential Duties & Responsibilities
Own and support launches for new features, product updates, and select platform capabilities, including launch planning, audience definition, messaging development, and cross-functional coordination.
Develop messaging and evolve our positioning for assigned product areas, translating technical capabilities into clear customer value and distinct stories that resonate in the market.
Conduct customer and market research through interviews, win/loss analysis, competitive intelligence, community listening, and hands-on product exploration.
Create enablement materials for the Sales team, including launch briefs, battlecards, FAQs, pitch support, and internal guidance.
Partner cross-functionally with Product, Engineering, Design, Brand, Growth, Sales Enablement, and Customer Experience to keep initiatives moving from planning through launch.
Monitor competitive activity and market trends, and share insights that inform launch strategy, positioning, and broader product marketing recommendations.
Education, Experience, Knowledge, Skills, and Abilities
3+ years of product marketing experience, ideally in B2B SaaS, cybersecurity, or another technical category.
Demonstrated experience supporting product launches or major go-to-market initiatives from planning through execution.
Strong writing and communication skills, with the ability to translate technical concepts into clear, credible messaging for a range of audiences.
Ability to conduct and synthesize customer, product, and market research into actionable insights and recommendations.
Strong project management, prioritization, and cross-functional collaboration skills, with the ability to move work forward independently.
Experience marketing technical products, cybersecurity solutions, or offerings for highly regulated industries is preferred.
Working Conditions & Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs.
At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the position of Product Marketing Manager
is: $83,200 - $110,000.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: San Francisco, CA; New York, NY; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU’LL DO
As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world.
- Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact.
- Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch.
- Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys.
- Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our public sector team have worked on recently:
- Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages.
- Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context.
- Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements.
- Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted.
- Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government.
WHAT YOU’LL BRING
- Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise..
- Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions.
- Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve.
- Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects strategists on our TMT team work on:
- Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice.
- Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions.
- Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn.
- Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support.
- Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal.
- Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
- Client-facing consulting, solutions, or strategy experience in a technically complex environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week.
- Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel.
- Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales.
- Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations.
- Help a marketplace handle order status and buyer–seller disputes at enormous scale.
- Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?”
- Ideate and create a roadmap for growing value for large healthcare payers and providers.
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics.
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates.
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Electrical Engineer to play a critical technical leadership role in the development of our next-generation wearable platform. As part of the Hardware Engineering team, you will develop a deep understanding of electrical system behavior through rigorous test, characterization, analysis, and hands-on debugging, then translate those insights into architecture, schematic, and design improvements. You will work across Electrical, Mechanical, Firmware, Systems, Manufacturing, and Software teams to identify performance limitations, resolve complex system-level issues, and accelerate the path toward robust, production-ready hardware.
This is a hands-on player-coach role for an engineer who combines deep electrical expertise with exceptional systems thinking and technical judgment. You will manage and develop a small team of electrical engineers while remaining deeply engaged at the bench—defining the highest-value technical questions, designing experiments to answer them, interpreting complex data, and driving the resulting design decisions.
RESPONSIBILITIES:
- Lead electrical system characterization and technical investigations, developing a deep understanding of system behavior across power, mixed-signal circuitry, digital interfaces, sensing, noise, timing, and other critical performance areas
- Define and execute experiments that efficiently answer complex engineering questions, isolate variables, identify root causes, and expose interactions across electrical subsystems and the broader product
- Translate characterization results and system insights into actionable architecture, schematic, component, layout, firmware, and system-level design improvements
- Drive resolution of complex electrical and cross-functional technical issues, using first-principles analysis, bench measurements, device telemetry, and structured experimentation to move from symptoms to root cause
- Build scalable characterization and analysis methods using Python, MATLAB, or equivalent tools to improve test coverage, automate analysis, identify trends, and accelerate engineering learning cycles
- Partner closely with Electrical, Firmware, Mechanical, Systems, Software, and Manufacturing teams to define requirements, evaluate tradeoffs, and improve end-to-end system performance, reliability, and manufacturability
- Manage and develop a small team of electrical engineers, setting technical priorities, creating clear ownership, providing mentorship and design review, and helping engineers grow while maintaining a high bar for technical execution
- Remain hands-on with schematic and circuit design, prototype bring-up, debugging, and design iteration, directly contributing to critical design changes where needed
- Establish rigorous validation approaches and success criteria that build confidence in electrical system performance across operating conditions, unit-to-unit variation, and product use cases
- Travel up to 15% domestically and internationally to collaborate with partners, suppliers, and contract manufacturers
QUALIFICATIONS:
- Bachelor's degree or higher in Electrical Engineering or a related technical field, or equivalent practical experience
- 8+ years of relevant electrical engineering experience, with demonstrated technical leadership and ownership of complex electrical or embedded systems
- Deep electrical engineering fundamentals across mixed-signal circuit design, power management, digital interfaces, signal integrity, and debugging of highly integrated systems
- Exceptional hands-on test, characterization, and debugging skills, with the ability to use experimentation and data to understand complex system behavior and drive meaningful design changes
- Strong experience with schematic capture and PCB design/review using ECAD tools such as Altium or equivalent
- Demonstrated ability to lead ambiguous, cross-functional technical investigations, mentor other engineers, and drive complex engineering decisions to closure
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: San Francisco
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Product Designer at Figma, you will own real impactful projects and take them from ideation to execution. You will work fluidly and collaboratively with the rest of the design team, as well as other functions. Because of this, you should have a broad set of design skills and be motivated to learn.
This is a full time role based in one of our San Francisco or New York hubs, with hybrid flexibility.
What you'll do at Figma:
Own the design from start to finish for impactful features that ship quickly
Collaborate with product, research, marketing, and other functions to identify user and business needs
Work closely with Engineering to ensure a high-quality implementation
Create flows, prototypes, and high-fidelity visuals for your features
Help with hiring, mentoring, and establishing a design culture within the company
Contribute to the culture and processes of our growing design team
Launches from early career designers on our team:
Figma Grid
Billing Experience
Figma Draw
We’d love to hear from you if you have:
Demonstrated proficiency in visual design and/or interaction design skills
Experience shipping projects with strong product strategy and visual design
An ability to express ideas through prototyping and code
An interest in design tools and design systems
Demonstrated ability to come up with novel, simple solutions
While it’s not required, it’s an added plus if you also have:
An interest in design tools and design systems
An aptitude or interest in systems thinking and information architecture
Knowledge of the building blocks of a design tool or similar aspects of other creative tools
A few resources to help you get ready and learn more about the Figma design team:
Breaking In: A guide to landing your first product design role
Build a portfolio that tells your story | Figma for Edu Early Career Week
Portfolios 101 | Figma for Edu Early Career Week
Craft and beauty: The ROI of marrying form and function
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$140,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an experienced Design Leader to oversee our Context Platform Pillar, which homes several critical company initiatives including Design Systems, Code, MCP, CMS, Community, and more. Think of it as the team that drives the most important context for AI agents to help you design better products.
In this role, you'll tackle strategic challenges from building new products to evolving and scaling existing ones - all while empowering your teams to deliver ambitious, high-quality work. If you're a leader who is especially deep in understanding modern AI + Design Systems workflows, and very passionate about empowering Designers through platform-wide investments in Figma's ecosystem, this role is for you.
As a Design leader at Figma, you'll guide and grow a team of world-class designers, with the opportunity to expand this group as the scope and impact of our work evolves. In this deeply cross-functional role, you'll work in close collaboration with product management, engineering, research, marketing, and other teams to shape both product and business strategy in our next chapter.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Hire, manage, and develop a multi-team design group spanning Design Systems, Code, MCP, CMS, and Community
Partner with Product and Engineering leads in this area to improve team processes and execution and coach individual teams through setting roadmap and strategy
Develop a perspective on your team's product areas and successfully advocate for it across the organization
Lead critique, sprint, and design review practices across the pillar
Advance your own skills at people management in a supportive and growth-oriented environment
Operate hands-on across both people management and strategy and execution
We'd love to hear from you if you have:
5+ years of design management experience, ideally including experience managing managers and leading teams through ambiguity and change
Deep understanding of the latest AI developments, modern tooling, and component-driven design practices
Strong hands-on expertise with Figma's tools, with the ability to mentor and guide design teams effectively
Proven track record of partnering cross-functionally to solve complex design challenges and drive meaningful outcomes
Strong strategic thinking and communication skills, demonstrated through influencing teams, adapting quickly, and taking a proactive, solution-oriented approach
While it's not required, it's an added plus if you also have:
Background contributing to open-source or developer-facing design tools
Experience partnering with Research and Marketing on platform-wide initiatives
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$290,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Lead Evaluator to provide technical leadership for an anticipated monitoring, evaluation, and data services contract with ILAB. The contract will support performance evaluations, rapid and ad hoc studies, training and technical assistance, data quality assessments, data analysis, visualization, and synthesis across ILAB-funded technical assistance projects and other program areas.
The Lead Evaluator will oversee the planning, implementation, quality assurance, and utilization of monitoring, evaluation, and learning assignments. The Lead Evaluator will match specialists to assignment requirements, guide teams, approve technical work, and ensure findings and recommendations are methodologically sound, evidence-based, and useful to decision-makers.
This position is contingent upon award.
Responsibilities
Lead the planning, implementation, and
utilization
stages of monitoring, evaluation, and learning assignments.
Provide technical leadership for interim, final, thematic, rapid, and other performance evaluations.
Translate priority questions into
appropriate designs
, methodologies, data collection plans, and analytical approaches.
Lead terms of reference, evaluation plans, instruments, frameworks, reports, briefs, presentations, and other deliverables.
Ensure designs and methods fit the questions, available data, context, schedule, and level of effort.
Match specialists’ methodological, sectoral, geographic, and language
expertise
to assignments.
Guide and mentor evaluators, analysts, facilitators, data specialists, and other bench personnel.
Conduct technical quality reviews and approve work products before submission.
Lead or support interviews, site visits, observations, workshops, trainings, and field data collection.
Oversee qualitative and quantitative analysis of documentation, indicators, stakeholder input, and other data.
Support rapid studies, cross-project analyses, political economy analysis, stakeholder validation, risk analysis, and situational analysis.
Design and
facilitate
trainings
, collaborative learning activities, sense-making sessions, and cross-team workshops.
Support data quality assessments, indicator development, evaluation planning, adaptive management, and use of findings.
Ensure findings and recommendations are
accurate
, evidence-based, and suited to the intended audience.
Adapt approaches based on stakeholder input without expanding beyond approved priority questions.
Ensure deliverables meet accessibility, data protection, confidentiality, and PII requirements.
Verify any AI-assisted analysis or content before it is included in a deliverable.
Qualifications
Master’s degree or higher.
At least eight years of recent monitoring, evaluation, and learning experience with international development projects in communities and among populations comparable to those served by ILAB projects.
Demonstrated experience leading evaluation teams and producing high-quality deliverables.
Recent experience, within the past three years, leading evaluation teams virtually and through hybrid arrangements.
Technical
expertise
in program evaluation, performance monitoring, indicator development, data analysis, data use, and learning facilitation.
Ability to design
trainings
, create tools that elicit collective thinking, and lead cross-team learning workshops.
Ability to apply portfolio approaches and provide actionable feedback on thematic issues.
Experience with at least one of the following: adaptive evaluation; Collaboration, Learning, and Adaptation; rapid evaluation; or use of artificial intelligence in evaluation.
Ability to respond to stakeholder input and communicate findings persuasively to support program improvement.
Fluency in written and spoken English.
Ability to produce high-quality English-language deliverables on schedule.
Preferred Qualifications
Fluency in one or more languages used where ILAB projects are implemented.
Experience evaluating or researching labor rights programs or initiatives.
Experience related to child labor, forced labor, human trafficking, worker rights, labor law enforcement, trade and labor commitments, or global supply chains.
Experience leading multilingual evaluations involving geographically dispersed stakeholders.
Experience obtaining or supporting Institutional Review Board or other ethical research clearance.
Experience translating complex evidence into decision briefs, visualizations, presentations, or products for non-technical audiences.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$125,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
seniorWashington, DC, USA
leadWashington, DC, USA
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