Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Задачи:
— Разработка игрового UI
— Сезонные ивенты и баттлпассы
— Вёрстка по макетам Figma
— Постепенная миграция legacy-компонентов
Требования:
— Коммерческий опыт с Vue 3 / Composition API от 2 лет
— Уверенный TypeScript
— Понимание Pinia/Vuex и паттернов state management
— Уверенный SCSS/CSS, БЭМ, вёрстка без готовых UI-фреймворков
— Базовое понимание webpack/Vite/Rspack
— Git, code review
— Готовность работать с legacy-кодом и постепенно его обновлять
Будет плюсом:
— Опыт с игровым UI, Electron/CEF, игровые моды/рантаймы
— Опыт миграции legacy → modern
Условия:
— Работа над игровым проектом
— Удалённый формат
— Full-time
— Конкурентное вознаграждение, обсуждается индивидуально
Задачи:
— Разработка игрового UI
— Сезонные ивенты и баттлпассы
— Вёрстка по макетам Figma
— Постепенная миграция legacy-компонентов
Требования:
— Коммерческий опыт с Vue 3 / Composition API от 2 лет
— Уверенный TypeScript
— Понимание Pinia/Vuex и паттернов state management
— Уверенный SCSS/CSS, БЭМ, вёрстка без готовых UI-фреймворков
— Базовое понимание webpack/Vite/Rspack
— Git, code review
— Готовность работать с legacy-кодом и постепенно его обновлять
Будет плюсом:
— Опыт с игровым UI, Electron/CEF, игровые моды/рантаймы
— Опыт миграции legacy → modern
Условия:
— Работа над игровым проектом
— Удалённый формат
— Full-time
— Конкурентное вознаграждение, обсуждается индивидуально
УдалённоmiddleГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil.
IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level.
As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact.
The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time.
SCOPE
🛟 SUPPORT & ONCALL
- Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers
- Triage, communicate to users during incidents, and escalate appropriately
- Document recurring issues and reduce ticket volume through self-service
💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE
- Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval
- Maintain role-based Kandji blueprints and least-privilege configurations
- Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence
- Own the physical side: laptop locker, hardware inventory, office equipment
- Take over day-to-day device operations as we bring them back in-house from our outsourced provider
🔑 IDENTITY, ACCESS & SAAS PLATFORMS
- Own onboarding and offboarding end-to-end, across both automated and manually-managed tools
- Administer Google Workspace, SSO/SAML, licences and access reviews
- Manage day-to-day vendor relationships and procurement on your scope
⚙️ BUILD
- Own a build project end-to-end, with a more experienced engineer to pair with and learn from
- Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection
- Ship automation and self-service tooling that measurably reduces IT toil
MILESTONES
First 2 months
- Join IT oncall rotation (helpdesk) with buddy/shadowing support
- Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home)
- Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning)
First 6 months
- Handle IT oncall shifts autonomously, solving most problems that do not require engineer input
- Own onboarding/offboarding workflows end-to-end
- Have wide knowledge of Alan's processes, equipment, and tools
- Ship a first project
First year
- Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation)
- Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries
- Ship automation or self-service projects that measurably reduce IT toil, with limited guidance
- Lead small to medium IT projects end-to-end
3 years
- Fully autonomous on the User Experience & Platform workstreams
- Lead medium to high-complexity IT projects end-to-end
- Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO)
- Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience
- Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated
- Documentation mindset: writes clear, structured documentation
- Learning velocity: Picks up new tools and processes quickly.
Must-have - Behavioral / soft skills:
- Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture.
- Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes.
- Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up.
Nice-to-have skills / Bonus points if you have:
- macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment)
- Experience with Kandji specifically
- Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness
- SaaS vendor management and/or license administration
- Interest in automation and coding (even from college/school projects)
- Experience in a fast-growing, multi-country tech company
Languages: Fluent French & Professional English
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Digital Marketing Manager within Demand Creation Hub.
About the job
Twilio is experiencing significant growth, and we are seeking a dynamic and results-oriented Digital Marketing Manager to drive demand creation and acceleration for Twilio's CPaaS portfolio. Reporting to the Digital Marketing Director of APJ, you will be instrumental in designing and implementing the digital strategy focused on building pipelines across direct sales and self-serve motions.
In collaboration with Campaign Management, Product Marketing and Sub-Regional Field Marketing teams, orchestrate the effective channel mix to amplify regional campaigns and targeted programs to generate quality demand, deepen engagements and drive growth.
Responsibilities
In this role, you’ll:
Digital strategy:
Collaborate with campaign team to orchestrate digital journey for amplification of Global/ Regional campaigns into target markets and audiences. Partner with Field Marketing teams to understand sub-regional needs, provide strategic digital advice and tactical support to strengthen brand or deepen engagements through all digital channels. Design and activate Account-based marketing campaigns that support customer lifecycle and retention
Campaign Management and Execution:
Plan, execute, and optimise multi-channel digital marketing campaigns across search, display, paid social, email, programmatic and SEO
Digital Channel Optimisations:
Drive channel optimisation strategies to maintain efficiencies, scalability and establish best practices. Structured documentation and processes to foster ease of collaboration
Project management and prioritisation:
Effectively manage priorities, ensuring timely delivery of projects with accuracy and quality.
Market Insights:
Stay on top of digital marketing trends across APJ region and bring fresh ideas to test and scale.
Performance insights and optimisations:
Monitor, analyse, and report on KPIs (CPL, ROAS, CTR, conversion rates, engagement) using tools like GA-4, Salesforce, Tableau and Looker. Contribute to developing and maintaining reporting frameworks that can inform strategic decisions and ongoing campaign optimisations with actionable insights.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in Marketing, Communications, Business, or related field.
5–8 years
of proven experience in digital marketing, ideally within B2B or Technology industry across Asia Pacific
Strong understanding of digital channels and tools: SEM, SEO, paid media, social, email, programmatic, 6Sense, Demandbase, content marketing and more
Hands-on experience with analytics and CRM/marketing automation platforms (e.g., GA-4, Marketo, Salesforce)
Excellent project management skills with the ability to handle multiple priorities in a fast-paced environment
Strong communication and copy-editing skills in English
Able to adapt strategies to diverse regional markets and different audiences
Excellent relationship, partnering, and collaboration skills, with experience working cross-functionally with global, regional and local marketing and product teams to align on marketing media strategy and business goals
EMPOWER OTHERS: Track record of building teams, directly or indirectly, and ensuring your team has the guidance, support, systems, and tools to be successful in the role
BE AN OWNER: Run and expand a best-in-class regional Demand Creation Hub that emphasises personal development.
BE INCLUSIVE: Work closely with the Digital Marketing Director and the broader marketing team when planning and ensure marketing investments are maximised to deliver highest RoI to the business
RUTHLESSLY PRIORITISE: Track closely on regional KPIs while managing sub-regional digital channel and activation requirements
NO SHENANIGANS: Work with Marketing Analytics to build a cadence of robust, trusted regional demand creation reporting and proactively address any gaps against regional targets.
WEAR THE CUSTOMER'S SHOES: Build a demand creation team that is consistently building world class experiences through the quality of the content we produce and the digital engagement experiences we deliver across all digital touchpoints in their journey. Work diligently to advocate for local customers with resources at the Global level across Growth Strategy, Web, Field and Campaigns teams.
DON’T SETTLE: Identify areas of improvement and opportunity and address them one by one, establish the relationships needed to advocate for your team, while consistently prioritizing region needs and balancing resources and capabilities to implement.
DRAW THE OWL: Scale your team to their top abilities with creativity, prioritization, and excitement, think outside of the box to deliver the business needs today while thinking about hyper growth. Build a team that lives on as a legacy.
Location
This role will be remotely based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra or Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security team protects Anthropic's AI systems and maintains the trust of our users and society.
About the Role
At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. As a Research Engineer, you'll help to safely advance the capabilities of our models in incident response, security analysis, vulnerability remediation, and other areas of defensive cybersecurity.
This role blends research and engineering, requiring you to both develop novel approaches and realize them in code. Your work will include designing and implementing RL environments, conducting experiments and evaluations, delivering your work into production training runs, and collaborating with other researchers, engineers, and cybersecurity specialists across and outside Anthropic.
This role requires ML experience combined with domain expertise in cybersecurity. You might be an ML researcher with a history of cybersecurity work, or a security professional with a background in ML.
Responsibilities
Partner with researchers and safety teams across Anthropic to understand their analytical needs and build solutions
Develop agentic integrations that allow AI systems to autonomously investigate and act on analytical findings
Contribute to the strategic direction of the team, including decisions about what to build, what to partner on, and where to invest
This role may require participation in an on-call rotation.
You may be a good fit if you
Have experience with machine learning.
Have experience in cybersecurity research.
Have strong software engineering skills.
Can balance research exploration with engineering implementation.
Are passionate about AI's potential and committed to developing safe and beneficial systems.
Strong candidates may also have
Professional experience in security engineering, fuzzing, detection and response, or other applied defensive work.
Experience participating in or building CTF competitions and cyber ranges.
Academic research experience in cybersecurity or other experimental & research background.
Familiarity with RL techniques and environments.
Familiarity with LLM training methodologies.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Responsibilities:
• Design multi-agent systems and integrate LLMs with internal tools
• Develop backend APIs, RAG pipelines, and tool/function calling
• Build computer vision pipelines for detection, tracking, and re-identification
• Optimize real-time video and GPU inference
Requirements:
• Node.js/Express.js and Python
• LLM APIs, prompt engineering, RAG, tool calling, or agent frameworks
• Docker, Linux, and Git
• PyTorch and OpenCV
• Object detection and multi-object tracking (YOLO, ByteTrack/BoT-SORT)
• Person re-identification, vector search, and video streaming (RTSP)
Location: Singapore
Workplace: Hybrid
About Cantina
Cantina Labs is a social AI company developing a suite of advanced video generation models. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
About the Internship
Cantina is growing its research lab in Singapore, and we are looking for exceptional research interns to work with us on the next generation of video models in October 2026.
This is a three month onsite internship designed to give you meaningful ownership of a well-defined research or engineering problem. You will be matched with a project based on your background and interests, working closely with a senior mentor from initial problem formulation through experimentation, evaluation, and, where appropriate, submission to a leading AI conference.
Projects may focus on post-training and inference efficiency for video generation models, reward modeling and preference-based optimization multimodal data systems, or scalable infrastructure for video model training. The primary focus will be your core project, with opportunities to contribute to applied or product-adjacent work where relevant.
What You’ll Work On
Depending on your project, you may:
- Research and develop distillation methods for large-scale diffusion and flow-based video generation models, including guidance and adversarial distillation
- Explore techniques that reduce inference cost while preserving or improving generation quality
- Develop reward models and preference-based optimization methods to improve aesthetics, motion quality, temporal consistency, and prompt adherence
- Study how base-model behavior affects post-training outcomes and use experimental findings to inform model development
- Design rigorous evaluations and conduct large-scale experiments on generative video models
- Contribute to evaluation harnesses, model integrations, research tooling, or other product-adjacent projects related to your core work
- Document and communicate your findings through research reports, internal presentations, demonstrations, and potential conference submissions
You may be a good fit if you
- Are currently pursuing a PhD or are a final-year master’s student in computer science, machine learning, computer vision, or a related field
- Have research experience in generative modeling, computer vision, multimodal learning, or video generation
- Have hands on experience with diffusion models, flow-based models, model distillation, reinforcement learning, preference optimization, or related post-training techniques
- Can formulate hypotheses, design controlled experiments, analyze results, and communicate conclusions clearly
- Are proficient in Python and have hands-on experience with PyTorch, JAX, or another modern machine learning framework
- Are comfortable working independently on an open-ended research problem while collaborating closely with a mentor and the broader team
Experience with video, image, audio, or other multimodal data is valuable. Publications at leading venues such as NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV, or AAAI are a plus, but are not required. We care most about the quality of your thinking, the depth of your technical work, and your ability to learn quickly.
What You Can Expect
- A defined project and named senior mentor before your first day
- Weekly one-on-one meetings and clear project milestones
- A meaningful compute allocation for your research
- The opportunity to own a complete research or engineering result
- First-author positioning by default where your contribution supports a publication
- Timely internal review of research intended for submission
- Support for conference travel if your paper is accepted
- Opportunities to demonstrate your work and receive credit for product contributions
- A competitive monthly stipend
- Visa and travel support for eligible international candidates
- Housing support for qualifying international interns in Singapore
- Equipment and resources needed to complete your work
Internship Details
- Location: Singapore
- Duration: Three months
- Working model: Onsite
- Start dates: First batch starts in October 2026, second batch starts in January 2027
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
The
Tax & Compliance Manager
will be responsible for overseeing the company’s direct and indirect tax obligations across multiple jurisdictions while ensuring ongoing compliance with international tax regulations and reporting requirements.
The role combines strategic oversight with operational execution and requires someone comfortable working in a fast-paced international environment. The successful candidate will manage global VAT/sales tax matters, corporate tax coordination, regulatory tax compliance, and support business initiatives from a tax perspective.
Responsibilities
Direct Tax
Coordinate corporate income tax compliance
Work with external tax advisors and accountants on tax filings and reporting
Support annual audits and tax provisions
Monitor tax exposures and identify tax risks
Assist with transfer pricing coordination and inter-company arrangements
Review tax implications for new business initiatives
Indirect Tax
Manage global VAT/sales tax obligations mainly for B2C operations
Ensure proper tax treatment for customer transactions and invoicing
Monitor international indirect tax developments and regulatory changes
Handle VAT registrations, filings, OSS requirements, and cross-border tax compliance
Coordinate with Finance and Product teams regarding tax setup for new markets and payment flows
Compliance & Regulatory
Maintain global tax compliance calendars and filing deadlines
Ensure documentation and records are maintained for audit readiness
Coordinate with external advisors, auditors, and regulatory stakeholders
Monitor changes in tax legislation and assess business impact
Support compliance-related projects and internal process improvements
Business Support
Advise internal teams on tax-efficient operational practices
Support treasury and payment-related initiatives from a tax perspective
Participate in finance system and ERP improvement projects regarding Tax setups
Assist with tax automation and reporting enhancements
Support expansion into new operational structures
You will thrive here if you have
5+ years of experience in tax, compliance, or international finance roles
Strong knowledge of indirect tax (VAT/sales tax)
Experience with international and cross-border tax matters
Experience in B2C, fintech, payments, e-commerce, SaaS, or digital industries is highly preferred
Ability to manage multiple jurisdictions and external advisors
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work independently in a fast-paced environment
Strong organisational and project management skills
Nice-to-Have
ACCA / ACA / CPA / CTA qualification
ADIT (Advanced Diploma in International Taxation) qualification is considered a strong advantage
Experience with multinational group structures
Knowledge of transfer pricing principles
Experience with ERP systems such as Business Central 365
Experience in high-volume transaction environments
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process
HR Interview
Interview with the Hiring Manager
Test assignment: Case Study
Final interview with C-level team
Job Offer
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
As a Software Engineer Intern, Agent, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra.
WHAT YOU'LL BRING
- Pursuing a bachelor's or master's degree in computer science or a related field
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER
- Experience building or deploying AI/LLM systems in production
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
INTERN QUALIFICATIONS
- The intern program is open to students graduating December 2027 - June 2028
- Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Reconciliation Officer
in Cyprus office - a certified Great Place to Work®.
This is an excellent opportunity to build a career in the fast-growing fintech industry within a global, multi-regulated company, while gaining hands-on experience in financial operations, payments, and process improvement in a certified Great Place to Work® environment.
Responsibilities:
Facilitate the timely and precise reconciliation and management of client cash and ledgers
Promote ongoing enhancements in reporting procedures, process improvements, and system automation
Ensure adherence to reporting compliance for various regulatory requirements, while maintaining control and oversight of daily operations
Conduct daily reconciliations of deposits and withdrawals from a variety of Payment Service Providers (PSPs)
Coordinate with merchants and clients to verify that all deposit and payment transactions align accurately with journals and daily merchant statements
Maintain the accuracy of the merchant balance as reported in the merchant portal and statements
Candidate profile:
Good understanding of daily deposit and withdrawal processes across different payment methods
Candidates with a background in finance or accounting are welcomed, especially those who are interested in developing their career in reconciliation
Ideally, 1-2
years of experience
in reconciliation, finance, accounting, or a similar field
Understanding of client cash movement
Proficient in MS Office (especially Excel)
An analytical mind with problem-solving aptitude
Keen eye for detail
Fluent
English
verbal and written (other languages are an advantage)
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Chile
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Business Development Manager
in Chile.
We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Chile. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Responsibilities:
Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Chile
Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships
Develop and execute business development strategies in line with company goals
Build and maintain strong relationships with new and existing clients, partners, and affiliates
Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry
Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant
Prepare regular reports, forecasts, and pipeline updates for the Regional Director
Represent the company at industry events, expos, and webinars
Candidate Profile:
2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must
Strong network of IBs, affiliates, or HNW retail/institutional clients
Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services
Native Spanish and fluent in English
Excellent communication, negotiation, and interpersonal skills
Self-motivated, goal-oriented, and comfortable working independently or in a remote environment
Understanding of compliance and regulatory requirements
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Corporate equipment
Fully remote work
Journey to FP Markets:
Interview with HR
Interview with the Hiring Manager
Presentation of Business Plan to the Head of Business Development
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Malaysia; Philippines; Indonesia; Singapore
Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering.
Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions.
You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan.
Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution.
This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work.
Your Responsibilities
Product Marketing & Go-to-Market
Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect.
Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets.
Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution.
Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated.
Commercial Content & Sales Enablement
Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content.
Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them.
Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations.
Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses.
Website, SEO & AI Search Visibility
Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented.
Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent.
Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations.
Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes.
Brand Communications, Thought Leadership & PR
Maintain a consistent voice and narrative across Intellect’s public and client-facing communications.
Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy.
Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people.
Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication.
Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed.
Customer Marketing & Lifecycle Communications
Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys.
Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success.
Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion.
Equip client success with reusable templates and materials for account-specific deployment.
Planning & Effectiveness
Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications.
Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes.
Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality.
Requirements
Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work.
An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution.
Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value.
An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input.
Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities.
Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows.
Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter.
Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement.
Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth.
Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
ГибридParis, France
УдалённоRemote - India
УдалённоseniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
Zürich, CH
ГибридСтажёрSingapore
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисSingapore
ОфисСтажёрSingapore
Limassol, Cyprus
УдалённоChile
УдалённоMalaysia; Philippines; Indonesia; Singapore; Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)