Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Engineering Manager, Gitaly at GitLab, you'll guide a deeply technical team focused on building, maintaining, and providing expertise on Gitaly, GitLab's Git data storage tier. The team's work spans development of Gitaly, support for teams across GitLab, new tooling, scalability improvements, new data formats, and ongoing maintenance of the Gitaly codebase.
This role is a good fit for you if you can guide senior and staff engineers through complex, long-horizon technical work while building a culture of technical rigor, clear accountability, and ownership. You'll help the team balance roadmap delivery with GitLab product and infrastructure priorities, especially as much of the team's work is centered on scaling Git storage and adjacent foundational work. Clear written communication and thoughtful technical judgment are central to how this team succeeds.
Project areas include:
Scaling Git storage
Gitaly-related infrastructure and foundational performance work
What you’ll do
Manage a team of senior and staff engineers working on Gitaly and Gitaly-related infrastructure.
Build a team culture where technical rigor, clear accountability, and ownership are the norm.
Drive execution on complex, long-horizon work across performance, scalability, maintainability, and core Gitaly architecture.
Guide the team in balancing roadmap delivery with GitLab product and infrastructure priorities.
Support your engineers' growth through feedback, mentoring, career development, and stretch opportunities.
Foster strong written communication and asynchronous alignment across a fully distributed team.
Partner with teams like Git and other stakeholders who rely on Gitaly expertise for performance, feature design, and roadmap clarity.
Represent the team credibly with cross-functional partners and in stakeholder conversations about Gitaly direction, performance, and scalability.
What you’ll bring
Experience managing engineering teams with direct reports, including hiring, performance management, and career development.
A management philosophy centered on building engineer agency and ownership, with credibility grounded in consistency, follow-through, and technical judgment.
Proven ability to guide highly specialized engineers through ambiguity, structured debate, high-stakes technical tradeoffs, and the realities of operating a service that is critical to GitLab.
Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams. You're comfortable moving work forward in documents, issue threads, and asynchronous reviews, not just in meetings.
A track record of delivering under pressure on ambiguous, long-horizon technical projects with clear outcomes, and of reasoning from fundamentals about maintainability, technical debt, and long-term platform viability.
Hands-on background in version control systems, distributed systems, storage engines, or other low-level infrastructure domains, with the ability to engage credibly with systems code and architecture, ideally in Go or similarly performance-sensitive environments.
About the team
On the Gitaly team, we build, maintain, and provide expertise on Gitaly, GitLab's Git data storage tier. Our core work includes development of Gitaly, supporting teams across GitLab, and ensuring the long-term viability of the project. We are a deeply technical team that balances long-running technical work with practical delivery. Strong collaboration with partner teams is central to how we succeed.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United Kingdom; Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams
Location: Kitui
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
As Team Lead for the Kitui LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Kitui County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported.
You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards
The role is Based in Kitui, with regular field visits across Kitui County to support in-person monitoring, coaching, and follow-up.
Responsibilities:
(A) Performance Management
Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes.
Lead weekly team huddles covering performance trends, blockers, and updates
Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager)
Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through
(B) Quality Assurance
Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric
Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination
Score calls and field visits consistently, and document QA feedback in an auditable format
Identify recurring quality gaps and design targeted coaching or refresher training to address them
Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams
Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly
(C) People Management
Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth
Support onboarding and integration of any new agents joining the team
Manage team attendance and leave planning, ensuring adequate coverage across remote and field days
Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands)
Maintain healthy team dynamics through proactive conflict resolution
Recognize and reinforce both individual and team wins, not just performance gaps
Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate
Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role
(D) Agent Support & Escalations
Provide real-time floor support for outbound call queries
Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events)
Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui
During field visits, directly observe and coach agents on in-person follow-up quality
Host donors, partners, and leadership during their visits to the Kitui field sites
Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations
(E) Reporting, Systems & Administration
Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days
Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards
Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current
Proactively flag systemic issues and recommend adjustments
Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates
Document coaching sessions and PIPs consistently and in an auditable format
Key Competencies and Attributes
Bachelor's degree in social sciences, development studies, community development, public health, or a related field.
At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents
Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback
Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage
Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage.
Excellent interpersonal, coaching, and conflict-management skills
Sound judgment on when a case needs escalation from phone to field
Willingness to travel regularly to field sites across Kitui County, including remote areas
Strong organizational skills, especially managing a remote-first team
Ability to maintain confidentiality on sensitive recipient cases
Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing
Fluency in the Kamba language is a
MUST
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Kitui
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
The Associate Field Manager (AFM) plays a central role in ensuring GiveDirectly delivers a gold-standard experience for recipients while operating efficiently. Based in Kitui County, the AFM must have in-depth knowledge of the local context, including community dynamics, security nuances, and logistical realities.
The AFM will manage a team of Field Officers (FOs), oversee day-to-day field activities, monitor data quality, and implement continuous process improvements. The AFM serves as the Field Manager’s primary resource on the ground and is a key link between the field teams and senior leadership.
The role is based in Kitui, Kenya, with regular travel to program field sites in and around the area.
Responsibilities:
Field Management
Execute the field work plan on a rolling basis and propose necessary adjustments to ensure operational efficiency.
Conduct weekly debrief sessions with field teams to identify risks, pain points, and opportunities for improvement.
Coordinate daily field activities and guide team movement across targeted communities in Kitui County, planning routes around distance, terrain, and seasonal access constraints.
Track enrollment progress weekly and promptly escalate challenges to the Field Manager.
Provide support for piloting and implementing new projects or processes as needed.
Participate in consultative meetings with other AFMs, the Field Manager, Program Manager, and Program Director to discuss field progress and brainstorm solutions to key challenges.
People Management
Continuously ensure team well-being through effective scheduling, promoting a culture of empathy, and recognizing team successes.
Provide weekly one-on-one and group check-ins to promote open communication and alignment on Field Officer responsibilities.
Address performance issues and participate in performance evaluations when needed, including initiating performance improvement plans where applicable.
Support team professional development through weekly mentoring, coaching, and internal professional development training sessions.
Conduct quarterly performance reviews and support team members in setting and reviewing performance goals.
Onboard new team members and reinforce GiveDirectly's culture and values through periodic refresher sessions.
Use sound judgment to resolve disciplinary issues as they arise.
Organize monthly team-building exercises to promote cohesion and value alignment.
Implement and oversee a structured leave management plan to support work-life balance on a rolling basis.
Quality Management and Data Analytics
Conduct weekly desktop checks on Field Officer deliverables and prepare quality reports.
Run weekly spot checks on all stages of enrollment and provide timely feedback to both Field Officers and the Field Manager.
Shadow Field Officers weekly using the Field Shadowing tool, and offer in-depth coaching to improve survey administration.
Analyze data weekly to extract insights and generate detailed reports that inform team discussions and decisions.
Facilitate targeted training sessions as needed based on quality assessment outcomes.
Submit timely survey permission and troubleshooting tickets according to Field Tech service-level agreements and guidelines.
Data Collection, Process Improvement & Troubleshooting
Collect at least two household surveys weekly to identify areas for improvement in the field process.
Pilot quality management tools and provide feedback on their functionality and effectiveness.
Participate in brainstorming sessions to refine targeting criteria, especially clauses contributing to high exclusion rates.
Coordinate with the Field Manager when additional data is required outside of primary workflows, such as PPI and JMMI data or baseline indicators.
Monitor progress continuously, identifying and resolving issues to ensure data collection goals are met.
Administrative Requisitions & Stock Management
Submit weekly stock count certificates and ensure recipient phones are delivered to the office in line with enrollment targets.
Ensure enrollment flyers are requested and updated monthly in coordination with the admin department.
Provide support in issuing protective equipment and replacing worn-out field gear, including troubleshooting issues with field devices.
Financial Requisitions & Timesheets
Submit accurate field timesheets and transport expenditure reconciliations weekly and monthly as required.
Approve airtime allowance requests every month, ensuring accuracy and timeliness.
Stakeholder Engagement
Engage key administrative leaders at the location and sublocation levels in Kitui County to secure buy-in and support for field operations.
Prepare detailed reports and maintain a log of stakeholder engagements using the established engagement tracking system as needed.
Maintain positive relationships with community leaders to ensure efficient resolution of escalated cases, including safeguarding and impersonation incidents.
Risk Management & Community Intelligence
Continuously monitor and identify cultural, logistical, and operational risks and escalate them to the Field Manager as needed.
Assess staff security risks specific to different areas in Kitui County and update relevant documentation regularly.
Maintain and update the risk matrix with new threats or trends, including internal leaks, and escalate appropriately.
Content & Impact Reporting
Continuously identify compelling impact stories and share them with the content team for use in communications.
Support the Field Manager during visits from donors, journalists, and other external stakeholders when required.
Required Qualifications
Bachelor's degree in Social Sciences, Development Studies, or a related field.
At least 3 years of experience managing teams in the humanitarian or development sector.
Proven track record in people management, especially in remote or resource-scarce settings.
Strong analytical, problem-solving, and organizational skills.
Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets).
Deep familiarity with Kitui County, including local customs and terrain.
High integrity, empathy, and alignment with GiveDirectly's values.
Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage.
Excellent verbal and written communication skills.
Fluency in the Kamba language is a
MUST
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Magarini, Kilifi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
The Associate Field Manager (AFM) plays a central role in ensuring GiveDirectly delivers a gold-standard experience for recipients while operating efficiently. Based in Magarini - Kilifi, the AFM must have in-depth knowledge of the local context, including community dynamics, security nuances, and logistical realities.
The AFM will manage a team of Field Officers (FOs), oversee day-to-day field activities, monitor data quality, and implement continuous process improvements. The AFM serves as the Field Manager’s primary resource on the ground and is a key link between the field teams and senior leadership.
The role is based in Magarini, Kenya, with regular travel to program field sites in and around the area.
Responsibilities:
Field Management
Execute the field work plan on a rolling basis and propose necessary adjustments to ensure operational efficiency.
Conduct weekly debrief sessions with field teams to identify risks, pain points, and opportunities for improvement.
Coordinate daily field activities and guide team movement across targeted communities in Magarini Sub-County, planning routes around distance, terrain, and seasonal access constraints.
Track enrollment progress weekly and promptly escalate challenges to the Field Manager.
Provide support for piloting and implementing new projects or processes as needed.
Participate in consultative meetings with other AFMs, the Field Manager, Program Manager, and Program Director to discuss field progress and brainstorm solutions to key challenges.
People Management
Continuously ensure team well-being through effective scheduling, promoting a culture of empathy, and recognizing team successes.
Provide weekly one-on-one and group check-ins to promote open communication and alignment on Field Officer responsibilities.
Address performance issues and participate in performance evaluations when needed, including initiating performance improvement plans where applicable.
Support team professional development through weekly mentoring, coaching, and internal professional development training sessions.
Conduct quarterly performance reviews and support team members in setting and reviewing performance goals.
Onboard new team members and reinforce GiveDirectly's culture and values through periodic refresher sessions.
Use sound judgment to resolve disciplinary issues as they arise.
Organize monthly team-building exercises to promote cohesion and value alignment.
Implement and oversee a structured leave management plan to support work-life balance on a rolling basis.
Quality Management and Data Analytics
Conduct weekly desktop checks on Field Officer deliverables and prepare quality reports.
Run weekly spot checks on all stages of enrollment and provide timely feedback to both Field Officers and the Field Manager.
Shadow Field Officers weekly using the Field Shadowing tool, and offer in-depth coaching to improve survey administration.
Analyze data weekly to extract insights and generate detailed reports that inform team discussions and decisions.
Facilitate targeted training sessions as needed based on quality assessment outcomes.
Submit timely survey permission and troubleshooting tickets according to Field Tech service-level agreements and guidelines.
Data Collection, Process Improvement & Troubleshooting
Collect at least two household surveys weekly to identify areas for improvement in the field process.
Pilot quality management tools and provide feedback on their functionality and effectiveness.
Participate in brainstorming sessions to refine targeting criteria, especially clauses contributing to high exclusion rates.
Coordinate with the Field Manager when additional data is required outside of primary workflows, such as PPI and JMMI data or baseline indicators.
Monitor progress continuously, identifying and resolving issues to ensure data collection goals are met.
Administrative Requisitions & Stock Management
Submit weekly stock count certificates and ensure recipient phones are delivered to the office in line with enrollment targets.
Ensure enrollment flyers are requested and updated monthly in coordination with the admin department.
Provide support in issuing protective equipment and replacing worn-out field gear, including troubleshooting issues with field devices.
Financial Requisitions & Timesheets
Submit accurate field timesheets and transport expenditure reconciliations weekly and monthly as required.
Approve airtime allowance requests every month, ensuring accuracy and timeliness.
Stakeholder Engagement
Engage key administrative leaders at the location and sublocation levels in Magarini Sub-County to secure buy-in and support for field operations.
Prepare detailed reports and maintain a log of stakeholder engagements using the established engagement tracking system as needed.
Maintain positive relationships with community leaders to ensure efficient resolution of escalated cases, including safeguarding and impersonation incidents.
Risk Management & Community Intelligence
Continuously monitor and identify cultural, logistical, and operational risks and escalate them to the Field Manager as needed.
Assess staff security risks specific to different areas in Magarini Sub-County and update relevant documentation regularly.
Maintain and update the risk matrix with new threats or trends, including internal leaks, and escalate appropriately.
Content & Impact Reporting
Continuously identify compelling impact stories and share them with the content team for use in communications.
Support the Field Manager during visits from donors, journalists, and other external stakeholders when required.
Required Qualifications
Bachelor's degree in Social Sciences, Development Studies, or a related field.
At least 3 years of experience managing teams in the humanitarian or development sector.
Proven track record in people management, especially in remote or resource-scarce settings.
Strong analytical, problem-solving, and organizational skills.
Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets).
Deep familiarity with Magarini Sub-County, Kilifi County, including local customs and terrain.
High integrity, empathy, and alignment with GiveDirectly's values.
Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage.
Excellent verbal and written communication skill.
Fluency in the Giriama language is a
MUST.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; New Delhi, India; Johannesburg, South Africa; Colombo, Sri Lanka
Apt Resources is seeking an experienced RO Plant Foreman to lead the operation and maintenance of the Reverse Osmosis (RO) water treatment plant at a large agricultural farm of our client in Abu Dhabi, UAE. In this role, you will supervise the daily activities of the water treatment team, ensure the plant operates efficiently, and maintain water quality standards critical for irrigation and farm operations.
Responsibilities
Supervise and coordinate the daily operation and maintenance of the RO water treatment plant.
Monitor water quality and ensure compliance with established standards.
Train and lead the plant operators and maintenance staff.
Troubleshoot and resolve mechanical, electrical, and process issues promptly.
Maintain detailed records of plant operations, maintenance, and repairs.
Ensure compliance with safety protocols and environmental regulations.
Manage inventory of spare parts and chemicals required for plant operation.
Collaborate with farm management to optimize water usage and treatment processes.
Requirements
Minimum 5 years of experience in operating and maintaining Reverse Osmosis or water treatment plants, preferably in an agricultural setting.
Strong knowledge of water treatment processes, RO systems, and related equipment.
Experience in supervising teams and managing plant operations.
Ability to troubleshoot mechanical, electrical, and control system issues.
Strong understanding of safety, health, and environmental regulations.
Good communication, leadership, and organizational skills.
Relevant technical certifications or diploma in water treatment, engineering, or related fields preferred.
Ability to work flexible hours and respond to emergencies as needed.
Must have background in Farm Water Treatment
Must be willing to relocate to Abu Dhabi, UAE if selected
Benefits
Salary:
AED 6,500 plus accommodation provided, and other benefits as per UAE labor law.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; New Delhi, India; Johannesburg, South Africa; Colombo, Sri Lanka
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Apt Resources is currently seeking an experienced MEP Supervisor to oversee the mechanical, electrical, and plumbing systems at a prestigious royal palace in Abu Dhabi. The ideal candidate will have extensive experience in MEP management within high-profile environments, ensuring that all systems run smoothly and adhere to the highest standards of safety and efficiency.
Responsibilities
Supervise the installation, maintenance, and repair of MEP systems within the palace.
Conduct regular inspections of MEP installations to ensure compliance with design specifications and safety regulations.
Coordinate with contractors, vendors, and other stakeholders to facilitate smooth operations and project execution.
Develop and implement maintenance schedules and procedures for all MEP systems.
Manage and oversee the work of MEP technicians and other staff members.
Diagnose and resolve any issues related to MEP systems in a timely manner.
Prepare reports and documentation related to maintenance activities, inspections, and system performance.
Ensure compliance with local and international codes and standards.
Requirements
Bachelor's degree in Mechanical or Electrical Engineering or a related field.
Minimum of 5 years of experience in MEP supervision, preferably in royal or high-profile environments.
Strong knowledge of HVAC, electrical, and plumbing systems.
Excellent leadership and team management skills.
Proficiency in using MEP design and management software.
Strong problem-solving abilities and attention to detail.
Excellent communication and interpersonal skills.
Knowledge of safety regulations and building codes.
Must be in UAE.
Benefits
Salary: AED 5000 plus sharing accommodation, food, and other benefits as per UAE Labor Law.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Location: Philippines
We are seeking an experienced, analytical, and highly meticulous
Virtual Senior Accounting Support Specialist
to manage revenue reporting, Accounts Receivable (AR) tracking, invoicing, and provider payroll support for
Perio Providers Group (PPG)
, a growing periodontal healthcare organization supporting 41 doctors across Southern California.
This is a specialized, high-level accounting support role requiring strong core accounting principles, advanced math skills (including percentage-based calculations), and expert-level
Microsoft Excel
proficiency (PivotTables, XLOOKUP/VLOOKUP, SUMIFS). Operating under established procedures, you will consolidate multi-provider production data, investigate financial discrepancies, and deliver accurate financial summaries without relying on traditional accounting software like QuickBooks.
Working Environment & Core Schedule
Role Title:
Virtual Senior Accounting Support Specialist
Organization:
Perio Providers Group (PPG) — Supporting 41 Periodontal Doctors
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 8:00 AM – 5:00 PM PST (Pacific Standard Time)
Core Technology Stack:
Microsoft Excel
(Advanced)
, Outlook, Google Voice, Practice Production Reporting Portals
(No QuickBooks access utilized)
Primary Scope:
Multi-Provider Revenue Consolidation, AR & Invoicing, Production-Based Provider Payroll Audit
Top 3 Daily Tasks
Revenue Management & Month-End Reporting:
Collect and consolidate complex daily/monthly production reports across 41 doctors and multiple office locations, auditing figures for discrepancies and maintaining detailed revenue tracking sheets.
Invoicing & Accounts Receivable (AR) Support:
Prepare detailed invoice data, review office adjustments, track invoice and payment statuses, flag unusual ledger items, and build comprehensive AR reports in Excel.
Provider Payroll & Production Audit:
Audit raw production data underlying provider compensation, maintain payroll tracking spreadsheets, verify percentage-based payout figures against production totals, and prep payroll batches for executive approval.
Core Responsibilities
Multi-Location Revenue Consolidation:
Extract and aggregate production figures across 41 periodontal providers; audit report entries for accuracy, identify balance discrepancies, and maintain master revenue summary workbooks.
Invoicing & Ledger Adjustment Audits:
Compile line-item invoice data and supporting documentation; analyze office fee adjustments, refunds, and write-offs, flagging any out-of-policy items for management review.
Production-Based Payroll Support:
Reconcile doctor production reports against contract compensation structures, calculating complex percentage-based tiers and maintaining structured payroll verification schedules.
Advanced Financial Analysis in Excel:
Build, maintain, and audit complex financial workbooks using PivotTables, XLOOKUP/VLOOKUP, SUMIFS, and custom formulas to support month-end financial closes.
Communication & Confidentiality:
Maintain secure communication with internal teams via Outlook and Google Voice, following strict data governance, confidentiality, and accounting procedures.
Requirements
Accounting & Financial Background:
Strong foundational understanding of accounting principles, GAAP standards, invoicing, AR, and financial reporting workflows. (Staff Accountant or Senior Accountant background strongly preferred).
Advanced Excel Proficiency:
High-level mastery of Microsoft Excel, including hands-on experience building and auditing
PivotTables, XLOOKUP / VLOOKUP, and SUMIFS
functions.
(Candidates without advanced Excel mastery will not be considered).
Advanced Mathematical Skills:
Demonstrated strength in quantitative analysis, financial auditing, and calculating complex percentage-based compensation or revenue splits.
Analytical Discrepancy Auditing:
Proven ability to scrutinize large data sets, cross-reference multi-source reports, and spot minor financial discrepancies independently.
Procedure Adherence & Independence:
Ability to follow established accounting protocols precisely while managing strict monthly close deadlines with high autonomy.
Communication & Confidentiality:
Excellent written and verbal English communication skills with absolute discretion when handling confidential financial and payroll data.
Remote Workspace:
Private, quiet, HIPAA/financial-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset.
Preferred / Bonus Qualifications
Experience in Dental, Healthcare, or Medical Group accounting practices.
Multi-location or multi-provider financial tracking experience (supporting 20+ providers).
Experience auditing production-based or commission-based doctor/provider compensation.
Ideal Candidate Profile
You are a sharp accounting professional who lives in Microsoft Excel. You enjoy diving into complex production data, cross-checking percentage calculations down to the cent, and maintaining bulletproof AR, revenue, and payroll tracking spreadsheets for a multi-provider healthcare group.
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Security at that scale runs on data, and you'll be the engineer who owns it and the systems that produce it: component-level hardware inventory and chain of custody, fed by software that runs at our sites and on hosts, and continuous control monitoring, with the posture calculations that decide what each site is cleared to run.
You set the architecture, agree schemas and interfaces with the teams, operators and vendors that own the sources, build the pipelines, stores and tools, and run what you ship. The goal is security that runs itself: custody, access and evidence verified continuously from records, with tools and AI agents doing the reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
You'll work with the rest of DCSE, including the engineers on its security monitoring platform, with Anthropic's compute and data center operations teams, and directly with data center operators, hardware vendors and logistics providers. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.
Key responsibilities
Hardware inventory and chain of custody:
own the component-level record of what hardware exists, where it is and who has handled it: the data model, the pipelines that join inventory and custody events from many source systems, change history on every record, and the tamper-evident stores behind it
Tools, automation and AI agents:
build the tools and agents the team runs on this data: reconciliation, audit evidence exports, custody checks. When a review keeps costing people time, you build the tool or agent that retires it
Custody workflows and field software:
build the workflows and the site and host software that capture custody events as they happen (a receipt, a move, a data wipe, a decommission) and enforce who is authorized to record them
Continuous control monitoring and posture:
own the pipelines that turn check outcomes, assessment results and findings into per-control and per-site measures over time, against the compliance frameworks we and our partners are assessed against, and the posture calculation that decides what a site is cleared to run
Data quality:
build coverage checks, reconciliation against sources and alerts on a silent or drifting feed, so a wrong or missing record is caught the same day; own retention and access controls on the records
Integration and reporting:
agree schemas and interfaces with the engineers who run the security monitoring platform, and build the query surfaces and reports the team, site leads and leadership use directly
Minimum qualifications
Have designed and run production data systems (relational schemas, change data capture, batch or streaming pipelines and the services around them) and kept them correct: coverage measured, records reconciled against the source, alerts on silence, and a design that expects records to get corrupted or lost
Have integrated with systems you did not control (inventory tools, ticketing systems, vendor APIs) and built data models that outlive any one source
Have shipped software that runs outside a central service (host agents, site-local services, edge collectors) and kept it correct in the field, or built metrics a team made decisions on and defended them when challenged
Have worked hands-on with data about physical assets or security controls: a hardware fleet, data center or supply chain inventory, asset custody, or the control and evidence data of a security or compliance program
Read and review other people's code, and build with AI coding agents using Git and code review
Own a domain end to end: set the approach, design and build it with the teams and vendors whose systems it depends on, and run it as something people use every day
Write SQL and at least one general-purpose programming language well
Preferred qualifications
Experience with asset management, supply chain or warehouse systems where serialized tracking and custody transfer are the core problem
Experience building continuous control monitoring or metrics for a security or compliance program, or producing evidence an assessor accepted, for example against NIST SP 800-53, ISO 27001 or SOC 2
Experience with risk or posture scoring that combines control results, findings and other evidence into a measure people make decisions on
Familiarity with data center hardware and its lifecycle from receipt to decommission, and with sites and parties you did not control: colocation, cloud or GPU cloud operators, hardware manufacturers, logistics providers
Have run software on many hosts or at remote sites with versioned rollout and a way to know each copy is still reporting
Have built AI agents or automation that replaced recurring manual work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated and security-conscious environments. We're looking for a Principal Software Engineer to set the long-term technical direction for this catalogue and shape how the broader container security ecosystem evolves inside and beyond Docker.
At this level, you'll work across organizations, not just within one team. You'll set direction for major domains, resolve the highest-ambiguity problems in container supply chain security, and grow your impact through architectural leadership, cross-functional alignment, and influence on industry standards. This is a pure individual contributor role; influence comes through technical vision, design, and the ability to move organizations.
RESPONSIBILITIES
- Own the architecture for DHI as a platform, making high-leverage decisions that define how images and Helm charts are authored, secured, distributed, and evolved across the entire catalogue and across Docker's broader product surface.
- Define and drive multi-quarter technical roadmaps for the container hardening domain, balancing upstream velocity, supply chain security posture, customer compliance requirements, and long-term catalogue scalability.
- Identify systemic patterns from customer, operational, and upstream signals and translate them into architectural changes that span the catalogue, not just individual images or charts.
- Build alignment across teams and executives on technical strategy, tradeoffs, and sequencing, including product, security, infrastructure, and customer-facing functions.
- Represent Docker as a trusted technical voice in escalations, key enterprise customer engagements, and upstream OSS communities on issues that shape the future of secure container delivery.
- Set conventions and standards at scale, defining the patterns others build within for image definition, Helm chart adaptation, hardening strategy, and supply chain tooling (Sigstore, SBOM, SLSA), and evolving those standards as the ecosystem changes.
- Drive the hardest, most ambiguous packaging problems where the right answer requires reasoning across upstream dynamics, security tradeoffs, multi-arch constraints, and customer impact simultaneously.
- Shape the integration test infrastructure and developer tooling strategy so that DHI's engineering platform scales with the catalogue and raises quality across the team.
- Mentor and raise the technical ceiling for staff and senior engineers across the org, through review, design, and well-chosen architectural decisions that create durable leverage.
- Take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
QUALIFICATIONS
- 10+ years of backend engineering experience, including extensive work on production-grade, distributed systems at scale.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Ability to set multi-quarter technical roadmaps and align stakeholders (engineering, product, and executives) on strategy and tradeoffs.
- Deep expertise in the container and Kubernetes ecosystem: you have strong, grounded opinions about cert-manager, kyverno, grafana, istio, and similar projects, and you can reason about tradeoffs at the ecosystem level, not just the image level.
- Mastery of container supply chain security concepts (provenance, attestation, SBOM, signing, SLSA) and experience driving posture decisions across an organization rather than implementing them on a single project.
- Strong software engineering fundamentals: code review, testing, source control, CI/CD, and Go sufficient to shape infrastructure and harness design.
- Track record of technical influence without authority across multiple teams or organizations, raising quality through design docs, standards, review, and mentorship.
- Experience navigating upstream OSS communities as a decision-maker, representing a downstream organization's requirements and shaping upstream direction on security-relevant issues.
- Comfort working across remote, distributed teams and communicating complex technical strategy clearly to both technical and non-technical audiences.
Bonus but not required
- Experience as a package maintainer at a Linux distribution, Homebrew, or comparable ecosystem.
- Hands-on experience implementing or operationalizing supply chain tooling (Sigstore, SBOM, SLSA) at org scale.
- Experience in regulated environments (FedRAMP, FIPS, PCI) with direct exposure to compliance requirements shaping engineering decisions.
- Prior Principal or Distinguished IC experience on a platform, security, or developer-tools team.
- Experience engaging directly with enterprise customers on container security architecture.
WHAT TO EXPECT
FIRST 30 DAYS
- Align with leadership on the most critical org-wide technical risks and opportunities in container supply chain security.
- Develop a point of view on DHI's current architectural constraints and where the highest-leverage interventions are.
- Begin mapping the cross-functional landscape: product priorities, upstream pressures, customer compliance signals, and engineering gaps.
First 90 Days
- Drive an architectural decision that unblocks multiple teams and reduces systemic risk across the catalogue.
- Establish a feedback loop from customer, operational, and upstream signals into the multi-quarter roadmap.
- Engage upstream OSS communities on at least one DHI-relevant issue with meaningful influence on direction.
First Year
- Deliver a major platform or standards evolution with broad adoption across DHI and adjacent teams.
- Create durable alignment across engineering, product, and security on catalogue architecture, supply chain posture, and hardening strategy.
- Raise the technical ceiling for the engineers around you, measurably improving review quality, architectural consistency, and the team's ability to operate independently at a higher level.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
Canada: CA$245,913 – CA$397,139 + equity
United States: $180,500 – $291,500 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: (Multiple States), United States
Job Overview
As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.
Key Responsibilities
Triage front desk operations, answering phones, checking patients in/out.
Coordinate patient appointments and clinical care.
Manage incoming and outgoing shipments and deliveries.
Verify insurance benefits and collect payments.
Coordinate with billing department.
Provide exceptional client service to patients, staff and vendors.
Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
Maintain the reception area, keep inventory of furniture and supplies.
Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.
Required Background
Undergraduate Degree
Active Medical Assistant License
At least 2 years of relevant work experience
Desired Qualities & Skills
Passion for mental wellness and client care.
Strong problem-solving skills, ability to figure things out on your own when needed.
Excellent verbal, written, and analytical skills.
Ability to manage electronic medical records.
Fluency with Gmail, Excel, Word or Google Drive, etc.
Location: Dominican Republic
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Mexico
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Colombia
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
Senior Legal Counsel
OpenZeppelin is seeking an experienced and commercially-minded lawyer to support our wide array of legal matters at a growth-stage blockchain security company enabling the world to move on-chain. You’ll be a member of our dynamic operations team and report to OpenZeppelin’s Associate General Counsel, managing all legal operations and driving our commercial contracting process. You will also have the opportunity to advise on the wide-range of legal issues typical for a remote and global tech company, balancing legal issues with Company values and strategic objectives. This is a unique opportunity to immerse yourself at the intersection of blockchain technology, high-growth business operations and law.
What You'll Do:
Draft, negotiate, and close a wide variety of agreements and manage the process behind all client and vendor agreements. You will support all commercial and contractual matters and deal flow for OpenZeppelin
Proactively provide risk-weighted advice to business leaders that succinctly balances commercial upside against corresponding legal, financial, operational, and reputational risk
Collaborate with and support the General Counsel on intellectual property strategy and licensing (with a focus on open source issues), privacy, compliance, acquisitions, and other diverse matters
Work across cross-functional teams as a business partner, including Sales, Finance, Operations, HR and IT & Security
Design and execute automated processes for contracting and complying with contractual obligations and building automations, using AI and advanced tools
Design and execute staff trainings and compliance practices on a variety of topics, in line with the requirements of a regulated and publicly-traded organization
Manage legal records and organize corporate governance processes for entities in multiple jurisdictions
Tackle projects assigned to you to help the Company meet its goals and take ownership of projects that are of a personal interest to you
What You'll Bring:
8-10 years of relevant legal experience, including in-house experience at a high-growth company in the blockchain and digital assets space
Demonstrated experience and comprehensive knowledge in drafting, reviewing and negotiating a wide variety of commercial agreements in the blockchain space, including open source expertise
Highly analytical with an impeccable attention to detail
Creative problem-solving and negotiation skills and you take a pragmatic, business-minded approach to legal analyses and risk assessments
Comfortable with high levels of responsibility and self-direction with excellent follow-through skills, and able to handle multiple projects simultaneously
Expert communicator, verbally and in writing, who is capable of explaining complicated topics to those without legal training
A law degree and a license to practice law in at least one jurisdiction
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
This project will provide a broad range of assessment, monitoring, and evaluation (AM&E) support to DSCA. Project tasks will include desk and field research, analysis, data collection and visualization, strategy development, policy writing and coordination, and AM&E capacity building.
*This role is remotely based in the continental United States and requires travel in accordance with the guidelines below.
Responsibilities
AM&E Analyst will support DSCA in in carrying out analyses that stay up to date with emerging AM&E techniques, tools, and approaches in specific subject matter.
Provide day-to-day research, analysis, and program support services.
Conduct field evaluations.
Provide technical and strategic guidance on AM&E.
Manage AM&E projects and tasks.
Travel up to 25-50% domestically and internationally as determined by client and portfolio requirements and demands on regional team, while adhering to approved budget, cost reasonableness requirements, and all applicable corporate and federal travel regulations.
Qualifications
Bachelor’s degree;
Three (3) years of AM&E experience, including analyzing and summarizing disparate information in a clear and concise manner, drafting data collection methodologies, creating organizational work plans based on higher-level goals, leading and coordinating multiple offices through multiple step processes without being a direct supervisor, and supporting staff with a variety of levels of knowledge and capabilities;
Strong oral and written communication skills to deal effectively with mid and high level partner contacts, the host government, and local communities;
Ability to apply government agency regulations and procedures related to controlled unclassified information and foreign disclosure to daily work requirements;
Excellent computer skills, including word processing, spreadsheet programs and data base management;
Five (5) years of AM&E or capability-based-assessment (CBA) or other types of experience in one or more of the following subject matters: counterterrorism operations; Counter-weapons of mass destruction operations; counter-illicit drug trafficking operations and counter-transnational organized crime operations; maritime and border security operations; military intelligence operations and Operations or activities that contribute to an international coalition operation that is determined by the Secretary to be in the national interest of the United States; air domain awareness operations; cyberspace security and defensive cyberspace operations; humanitarian assistance and demining; smallscale construction associated with any of the above mission areas; Security Sector Governance (both across each of the above program areas as well as through distinct programs focused solely on Security-related institutions that span these broad program areas);
DoD Secret clearance.
Preferred Qualifications
Five (5) years of experience and knowledge of public policy and operations,
Five (5) years of experience planning, designing and implementing assessment, monitoring and evaluation programs or projects in the security sector for a national organization, an NGO/IGO, the UN, or private industry;
Master’s degree (or higher) and formal training or education in the field of assessment, monitoring, and evaluation;
One to three (1-3) years of experience planning, executing, or overseeing policy or guidance for SC activities implemented under sections 332, 333, 1263, 342, 345, 401, or 2561 of Title 10, Chapter 16
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$100,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Financial Management and Operational Efficiency Advisor will provide strategic and technical assistance to the Department of Health (DOH), particularly the Office of the Secretary, to strengthen financial management and operational efficiency across DOH-managed hospitals.
The Advisor will support DOH efforts to standardize financial reporting practices, strengthen financial evaluation of capital expenditures (CAPEX), and identify systemic financial and operational bottlenecks affecting hospital performance. The position will provide technical assistance in developing financial reporting frameworks and analytical tools, assessing capital investments, and identifying opportunities to improve revenue cycle management, pharmaceutical inventory management, and hospital operating efficiency.
The position will also support relevant health systems strengthening priorities under U.S.-Philippines bilateral health cooperation, including the Development Objective Agreement – Improved Health for Underserved Filipinos (DOAg-IHUF) and the Strategic Objective Agreement (SOAG) on Advancing Integrated and Sustainable Health Systems in the Philippines, as appropriate.
The Advisor will work closely with the Office of the Secretary, relevant DOH central offices, DOH-managed hospitals, finance and administrative units, and other stakeholders involved in health financing, hospital management, capital investment, and health service delivery.
The Advisor will support the DOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
The Financial Management and Operational Efficiency Advisor will provide strategic and technical support to strengthen financial management, capital investment evaluation, and operational efficiency across DOH-managed hospitals.
Key responsibilities include:
Assess existing financial reporting and management practices across selected DOH-managed hospitals and identify opportunities for greater standardization and efficiency.
Support the development of standardized financial reporting frameworks, templates, dashboards, and analytical tools for use by DOH and DOH-managed hospitals.
Provide technical assistance in strengthening financial evaluation and prioritization of capital investments, including hospital facility expansion, medical equipment, and digital infrastructure investments.
Support the development and application of financial and other analytical approaches to assess proposed capital investments and inform management decision-making.
Assess financial and operational bottlenecks affecting hospital performance, including revenue cycle management, pharmaceutical inventory management, and facility operating costs.
Develop practical recommendations and improvement strategies to address identified financial and operational inefficiencies.
Support coordination among relevant DOH offices, DOH-managed hospitals, the U.S. Government, and other stakeholders involved in health financing and hospital management.
Prepare financial analyses, executive briefings, technical reports, presentations, and other decision-support materials for DOH leadership.
Perform other related functions within the scope of the engagement, as may be assigned by the Office of the Secretary.
SPECIFIC RESPONSIBILITIES:
Financial Reporting and Management
Review and assess existing financial reporting practices and workflows across selected DOH-managed hospitals.
Support harmonization of relevant Government Accounting Manual reporting requirements with appropriate healthcare cost-accounting and management information approaches.
Support the development of standardized cost-center structures and reporting templates for key hospital service areas, including emergency, intensive care, operating room, outpatient, and diagnostic services.
Develop or strengthen financial dashboards and tracking tools that enable hospital leadership and DOH management to monitor key financial indicators.
Provide technical input in the development of standardized guidance covering financial reporting, data governance, reporting timelines, and validation processes.
Project and CAPEX Evaluation
Support the development and standardization of financial evaluation approaches for hospital capital projects, including facility expansion, medical equipment acquisition, and digital infrastructure.
Develop standardized business case templates and analytical tools to support assessment of proposed capital investments.
Apply appropriate financial evaluation methods, including Net Present Value (NPV), Internal Rate of Return (IRR), and Payback Period, where applicable, to support capital investment decisions.
Support the development of multi-criteria approaches for prioritizing capital investments based on considerations such as patient safety, population needs, clinical urgency, strategic alignment, financial requirements, and implementation feasibility.
Provide technical recommendations on financial thresholds, review processes, and decision points for capital investments.
Financial and Operational Efficiency
Review Revenue Cycle Management processes across selected DOH-managed hospitals and identify factors contributing to claims denials, returns-to-hospital, collection delays, and other revenue leakage.
Assess pharmaceutical inventory management and procurement-to-dispensation processes, including inventory turnover, wastage, stockouts, and related financial implications.
Review major facility operating costs, including electricity, water, and clinical waste management, and identify opportunities for improved cost efficiency.
Develop actionable recommendations and improvement plans addressing identified financial and operational bottlenecks.
Monitoring, Analysis, and Decision Support
Develop and maintain analytical tools and dashboards to track relevant financial, operational, and efficiency indicators.
Analyze financial and operational data to identify trends, risks, bottlenecks, and opportunities for improvement.
Support DOH in translating financial and operational findings into practical management actions and institutional improvements.
Prepare executive-level financial analyses, briefing materials, technical memoranda, presentations, and recommendations to support management decision-making.
Coordination and Institutional Strengthening
Coordinate with relevant DOH central offices, DOH-managed hospitals, finance and administrative units, and other stakeholders in carrying out financial and operational assessments.
Facilitate consultations and technical discussions to support the development and adoption of standardized financial management and CAPEX evaluation approaches.
Support knowledge transfer and capacity strengthening of relevant DOH and hospital personnel on the financial management tools, frameworks, and approaches developed under the engagement.
Support alignment of relevant activities with broader health systems strengthening priorities and U.S.-Philippines bilateral health cooperation, as appropriate.
KEY OUTPUTS:
The Advisor will support the preparation and delivery of the following outputs during the engagement:
Inception Report and Work Plan:
Baseline assessment framework, identification of pilot hospitals, proposed methodology, and site visit/work schedule.
Standardized Financial Reporting Framework:
Standardized hospital cost-center structures, financial reporting templates, automated monthly/quarterly dashboards, and a Financial Reporting Compliance Manual. The source specifically envisions cost centers such as ER, ICU, operating room, outpatient, and diagnostics.
Standardized CAPEX Evaluation Framework:
Business case templates and standardized tools for evaluating and prioritizing capital investments, including NPV, IRR, Payback Period, and a Capital Prioritization Scoring Matrix.
Financial and Operational Efficiency Assessment and Improvement Plan:
Assessment of revenue cycle management and financial leakage, pharmacy inventory efficiency, and facility operating costs, with practical recommendations and corrective actions.
Final Consolidated Institutional Report and Roll-out Plan:
Consolidated findings and recommendations, an executive close-out brief, and a proposed implementation plan for broader institutional roll-out.
REPORTING:
The Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the adviser will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the Contracting Officer’s Representative (COR).
Qualifications
Bachelor’s degree in finance, accountancy, business administration, economics, health administration, health economics, public administration, or another relevant field.
At least seven (7) years of progressively responsible professional experience in financial management, financial analysis, healthcare finance, hospital management, capital investment evaluation, or a closely related field.
Demonstrated experience in financial analysis, budgeting, cost accounting, financial reporting, or operational efficiency assessment.
Experience conducting financial evaluation of capital investments, including application of financial analysis tools and methodologies.
Demonstrated ability to analyze complex financial and operational information and translate findings into practical recommendations for senior management.
Experience developing financial dashboards, management reports, analytical tools, or standardized financial reporting systems.
Strong analytical, organizational, planning, and problem-solving skills.
Excellent written and oral communication skills in English.
Ability to prepare high-quality financial analyses, technical reports, executive briefings, presentations, and other management-level products.
Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
Ability and willingness to conduct site visits to DOH-managed hospitals and engage with hospital leadership, finance teams, and other technical personnel.
Certified Public Accountant (CPA) accreditation desirable.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for an
Engineering Manager
to lead and develop a team of infrastructure engineers responsible for critical production systems. This role combines
people management with strong technical expertise
, requiring a solid infrastructure background and deep knowledge of
AWS, Kubernetes, distributed systems, networking, and infrastructure automation
.
Key Responsibilities
Lead, manage, and develop a team of infrastructure engineers responsible for critical production systems
Own team execution, delivery, and day-to-day prioritization in alignment with infrastructure strategy and architectural direction
Run the shared goals and collaborate with the Infrastructure Security, and other platform teams
Translate infrastructure priorities into clear team plans, milestones for both infrastructure and product teams
Work with Staff and Senior engineers to ensure technical solutions are delivered effectively and aligned with established architectural principles
Ensure the reliability, availability, and operational readiness of systems owned by the team
Own the team’s operational practices, incident response, postmortems, and completion of follow-up actions
Set clear expectations, run regular 1:1s, provide actionable feedback, and support engineers through performance reviews and Individual Development Plans
Skills, Knowledge and Expertise
7+ years of experience in software, infrastructure, SRE, or platform engineering, including 2+ years in an engineering management role within a Platform cluster
Proven experience leading and developing engineering teams responsible for production infrastructure or platform systems
Strong infrastructure engineering background, with sufficient technical depth to review architecture, challenge decisions, and work effectively with Staff and Senior engineers
Strong understanding of cloud infrastructure, especially AWS, Kubernetes, distributed systems, networking, and infrastructure automation
Experience operating highly available, business-critical systems, including incident management, on-call, postmortems, capacity planning, and operational excellence
Proven ability to set priorities, build execution plans, and deliver complex engineering initiatives while balancing reliability, technical debt, operational work, and long-term investments
Ability to delegate technical ownership and enable senior engineers to lead major technical initiatives
Strong cross-functional leadership skills, with the ability to align teams, manage dependencies, and resolve organizational, process, and technical bottlenecks
Professional working proficiency in English
Nice to Have
Experience operating infrastructure across multiple regions, data centers, or hybrid cloud environments
Experience managing teams with significant networking or distributed infrastructure responsibilities
Experience working in organizations where infrastructure teams provide internal platforms and services to a large number of engineering teams
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
География найма не уточнена
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote-Friendly (Travel Required) | San Francisco, CA; The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure