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Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As part of the Fraud Strategy team, your mandate is to minimize fraud losses from account takeover (ATO) and scams that target OnePay customers while optimizing the customer experience within Authentication risk flows, including; device login risk, profile management, account recovery, passcode reset, mobile wallet provisioning, etc. You will be responsible for supporting the continued build out and maintenance of a best-in-class fraud platform, core capabilities, and risk strategies – including integration of agentic AI capabilities into risk decision flows. You will work closely with product, platform, data, technology, and operations teams to continually advance fraud controls and related infrastructure. This role is responsible for: - Developing and maintaining data-driven strategies to prevent fraud loss from ATO, scams, and social engineering schemes that target OnePay customers - Creating and executing the authentication roadmap for OnePay covering analytics, tools, capabilities, and operational processes - Conducting independent data analytics of portfolio behavior to identify new or shifting fraud trends using relevant tooling (Databricks - SQL, Python) - Overseeing the authentication fraud monitoring/alerting logic, ensuring that all critical loss vectors are covered and alerts are calibrated to be relevant & timely - Supporting the build out and integration of AI capabilities directly within risk workflows to automate processes, accelerate execution, and improve fraud prevention & customer experience outcomes - Maintaining and enhancing network/graph analysis strategies designed to capture collusive fraud rings while minimizing false positive impact to good customers - Working closely with and supporting IT, Operations, Product, and AML teams to investigate and triage authentication fraud incidents - Staying abreast of the latest fraud prevention industry developments & trends, including emerging fraudster capabilities & tactics and methods to combat them, as the SME for authentication fraud at OnePay YOU BRING - 5+ years of experience directly managing authentication risk strategies like device & login risk, account recovery, profile management (e.g., phone, email, address updates), etc. - Highly analytical skillset with an ability to synthesize vast amounts of data into meaningful insights - Deep domain knowledge of the types of tools & tactics used by bad actors to conduct targeted or large-scale authentication fraud attacks, and experience in developing best-in-class solutions to mitigate these threats - Demonstrated ability building with AI tools—including LLMs, prompt engineering, workflow automation, or advanced analytics platforms—to improve fraud strategy & detection, eliminate manual effort, and drive measurable improvement to fraud loss, operational efficiency, and customer experience within the fraud lifecycle - Proficiency in SQL & Python - Excellent communication skills with the ability to articulate complex issues into clear, simple language for a diverse audience - An act-like-an-owner mentality. We have a strong bias toward taking action What it’s like working @ One - Competitive cash - Benefits effective on day one - Early access to a high potential, high growth fintech - Generous stock option packages in an early-stage startup - Remote friendly (anywhere in the US) and office friendly - you pick the schedule - Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave - 401(k) plan with match Leveling Philosophy In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within OnePay. Inclusion and Belonging To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact at talent@one.app. STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Houston, TX Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. WHAT YOU’LL DO - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies HOW TO BE SUCCESSFUL IN THIS ROLE - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry COMPENSATION Annual OTE range: $300,000 - 350,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Dallas, TX Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. We are open to candidates across Texas. WHAT YOU’LL DO - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies HOW TO BE SUCCESSFUL IN THIS ROLE - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry COMPENSATION Annual OTE range: $300,000 - 350,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Cincinnati, OH; Detroit, MI ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. WHAT YOU’LL DO: - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies How to be successful in this role: - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation & Benefits: - We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. - Annual OTE range: $300,000 - 350,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Chicago, IL Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. We are looking for candidates across the North Central region. WHAT YOU’LL DO - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies HOW TO BE SUCCESSFUL IN THIS ROLE - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry COMPENSATION Annual OTE range: $300,000 - 350,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco; New York Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF. This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion. WHAT YOU’LL WORK ON: - Own the inbound lead routing process, partnering with Marketing to ensure proper attribution - Run territory management and strategy for geo-based decision-making - Support and strategize on every aspect of revenue operations in your territory - Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting - Provide input and strategy on comp-based decisions and benchmarking - Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem - Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team - Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility - Monitor deal progression and hold reps accountable for CRM hygiene and accuracy - Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed - Own the closed-won process from signature through handoff to post-sale - Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions YOU MAY BE A FIT IF: - You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization - You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk - You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene - You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance - You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems - You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter - You’ve earned trust with a sales team by making their lives easier while holding them accountable to process - You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice - You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard - You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations - You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance - You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself

Location: Gibraltar office Workplace: Hybrid About the role As an Onboarding Coordinator, you'll play a critical role in ensuring our newly signed operator partners successfully launch with Playson as quickly and smoothly as possible. Acting as the bridge between Sales, Technical Integration, Compliance, Legal, Finance and Account Management, you'll coordinate every stage of the onboarding journey from contract signature through to go-live. This is a unique opportunity that combines project management, customer relationship management and commercial execution. You'll manage multiple onboarding projects simultaneously, working closely with operators, aggregators and internal stakeholders to remove blockers, keep projects on track and deliver an exceptional onboarding experience. Success in this role is measured by your ability to drive projects forward, shorten time-to-launch and ensure every customer begins their partnership with Playson in the best possible way. Key Responsibilities - Own the onboarding process for newly signed operator partners from contract signing through to successful go-live. - Coordinate multiple onboarding and integration projects simultaneously across global markets. - Act as the primary point of contact for customers throughout implementation, ensuring a positive onboarding experience. - Work closely with Technical Integration to coordinate API integrations, product configuration and launch readiness. - Collaborate with Sales, Compliance, Legal, Finance and Account Management to ensure all onboarding milestones are delivered on time. - Create and manage project plans, timelines and launch checklists, proactively identifying and resolving risks. - Coordinate commercial launch activities, including game positioning and promotional opportunities to maximise launch success. - Keep customers informed throughout the onboarding journey by providing clear communication and managing expectations. - Continuously improve onboarding processes and project management practices to increase efficiency and reduce time-to-market. - Build strong internal and external relationships while delivering exceptional customer service throughout every project. Requirements - 3+ years' experience within the B2B iGaming industry, ideally working with operators, suppliers or aggregators. - Previous experience managing customer onboarding, implementation, integration or customer success projects. - Strong project management skills with the ability to coordinate multiple projects and stakeholders simultaneously. - Good understanding of API integrations, technical implementation processes and product releases. - Excellent communication and relationship-building skills with both customers and internal stakeholders. - Strong organisational skills with the ability to prioritise effectively in a fast-paced environment. - Commercial mindset with the confidence to manage customer expectations and support successful product launches. - A proactive, solution-oriented approach with excellent problem-solving skills and strong attention to detail. - Comfortable working under pressure while maintaining a high level of ownership and accountability. - Experience using project management and collaboration tools such as Jira, Asana, Monday.com, ClickUp or similar. Nice to have - Experience working on the supplier side of the iGaming industry. - Familiarity with Agile project management methodologies. - Experience coordinating technical integration projects involving multiple stakeholders. - Basic understanding of SQL or technical troubleshooting. - Experience launching products or coordinating commercial go-live activities. What we Offer - Benefit from a transparent and systematic quarterly bonus system. - We offer a flexible work schedule to accommodate your needs. - Choose to work remotely, providing greater flexibility and comfort. - Enjoy unlimited paid vacation leave, including bank holidays. - Take unlimited paid sick leave whenever necessary. - Get reimbursement for professional development courses and training. We provide access to the latest tools and training for continuous growth. Recruitment process - Talent Acquisition Interview - Hiring Manager Interview & Practical Exercise - Final Interview By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Location: Remote - European Region Workplace: hybrid Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy. We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape. For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. 🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration. Responsibilities: Conduct market research worldwide upon request, analyze results and reflect them in TA reports Collect information about hiring needs from stakeholders, document it, suggest ways of building of healthy interview process based on these needs. Planning search strategy Collaborate with stakeholders and hiring managers on each stage of hiring process, provide guidance and educate Passive search: administering job postings, advertise company's roles in different channels, process referrals Active search: identifying matching candidates and reaching out to them using professional networks, direct contact data, professional chats, groups, etc. Create lists with feedback criterias on different stages of hiring process (pre-screen, Cultural Fit, Technical interview etc) Conducting candidate pre-screens Provide guidance, updates and constant feedback to each candidate and applicant who goes through a hiring process (within 1 week) Organizing interviews for candidates and hiring team members Interview candidates, screen their skills and identify competencies needed for a specified position or team Administering ATS Lever, keeping track on logging everything on time, so every hiring team member timely updated it Facilitate preparations for candidate's onboarding Owning recruiting process, improving it and keeping it responding to team's current needs Analyzing own productivity using recruiting metrics and OKRs, building reports based on them Train hiring managers and interviewers on best interview practices and approaches. Build cross-department interviewing foundation, maintain and scale it Participate in company's external brand development, being the company's ambassador using different professional platforms and channels Organize reference check Work effectively with talent pool and snoozed candidates Requirements: 5+ years of technical recruiting experience (Crypto, FinTech, igaming) Up-to-date knowledge of recruitment tools, databases, and technology Knowledge of recruitment process full-cycle, experience of maintaining and scaling it Skills to partner with business and technology experts to create the most efficient interview process and candidate experience Knowledge of the IT sphere specifics: understanding of different business models, professional functions and titles, programming languages/technologies/frameworks/libraries/etc., understanding of the software development basic lifecycle Industry knowledge is a big advantage: knowledge cryptocurrencies market, market trends, risks and market players Proficiency in interviewing: behavioral interview models, open questions, competency-based approach. Ability to evaluate competencies Knowledge of common recruiting metrics. Experience applying them on practice Strong business acumen and results-oriented mindset Flawless communication skills - respectful yet clear and straight-forward. Ability to work with escalations and process negative feedback Ability to switch between tasks, set priorities, and effectively deal with a variety of information sources Analytical skills, ability to search for information, critical thinking Knowledge of international laws of onboarding is an advantage Fluent Russian Good level of spoken and written English (B2+) Why should you choose Coinspaid? You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events   Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Intercom — especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercom’s platform — including our agent Fin. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Lead end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Intercom and Fin. Define project scope, success criteria, and timelines that align with each customer’s unique goals and support model. Act as the primary point of contact for customers throughout implementation, managing communication, alignment, and expectations. Partner cross-functionally with Sales, Customer Success, Engineering, and Product teams to design tailored deployment strategies and deliver measurable outcomes. Facilitate discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Perform hands-on configuration of Intercom features — including automation, workflows, technical procedures and reporting — supported by our Forward Deployed Engineers for advanced integrations. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Track key metrics on both the customer and Intercom side such as time-to-value, automation rates, and customer satisfaction, taking proactive steps to ensure successful outcomes. Collaborate with our Product and R&D teams to surface feedback, identify improvements, and help shape future innovations. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. What skills do I need? 6+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies Proven success managing large, complex projects with multiple stakeholders and workstreams. Strong technical aptitude — comfortable configuring software platforms and discussing integrations, APIs, and data flows. Excellent project management skills with a structured, proactive, and detail-oriented approach. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Experience implementing or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus. Analytical mindset with strong problem-solving, prioritisation, and decision-making skills. Adaptability and resilience in a fast-paced, changing environment. Passion for technology, AI, and helping customers succeed. How will I be measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? Customer Satisfaction - Do customers receive a delightful and thorough experience as they begin their journey with Fin? Timeliness — Are your projects on-schedule against the dedicated timelines? #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Ljubljana, Slovenia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About The Role: We're an advertising company that lives or dies by how well we connect to the outside world. We integrate with the major social and ad platforms (Meta, Google, TikTok, LinkedIn, Snap, and more) and wire them into our internal systems for billing and reporting. Data moves constantly and in both directions, at scale, and a meaningful part of our estate is legacy. You'll own the technical direction that keeps all of this coherent, resilient, and evolvable — and you'll stay close enough to the code to prove it. This is the top of our individual-contributor ladder. You won't have direct reports; your leverage comes from setting direction, building the hard parts yourself, writing the decisions down, and getting engineers and leadership to build behind them. This is not a role that only draws diagrams — you'll ship production code on the riskiest paths, cut the spike that de-risks a migration, and go deep in the incidents nobody else can crack. We work across PHP, Go, Python, TypeScript, and JavaScript; PHP and Go are both first-class and here to stay, and the right tool for a problem can land in either. You'll be the person who decides where new capability lands, how legacy gets retired, and how we absorb the constant churn of third-party APIs without breaking delivery. What You'll Own: The integration architecture for ingesting from and pushing to external ad/social platforms — versioning, rate limits, backfills, idempotency, webhooks, and graceful degradation when a partner API changes underneath us. The data architecture for information flowing between platforms and internal systems: pipelines, reconciliation, contracts between services, and the path from operational data to reporting. A pragmatic strategy for modernizing the legacy estate — strangler-fig migrations, clear service boundaries, and sound judgement about which language and pattern fit each problem — carried far enough into code that teams can follow the pattern. The engineering bar for integration and data work: the reference implementations, patterns, and standards the org builds against, ratified through the technical committee. What You'll Do: Set the technical direction for new products and major changes, and stay the technical decision-maker through build and post-launch — with the authority to course-correct when implementation drifts, and the habit of being in the codebase to catch the drift early. Build the hard parts yourself. Write production code on the riskiest, highest-leverage paths; prototype the uncertain approach to turn an argument into evidence; build the reference implementation others extend. Turn intangible trade-offs — partner API risk, team capability, long-term scalability, cost of change — into clear, written decisions (ADRs) that leadership and the technical committee can sign off on. Define service and data contracts, integration patterns, and resilience strategies that survive third-party API deprecations and outages. Go deep when it breaks: lead diagnosis on the gnarliest production incidents and performance regressions, and land the fix and the systemic follow-up. Identify the infrastructure (compute, data, messaging, observability) needed to meet current and near-future goals. Raise the bar through others: mentor engineers and tech leads, set the standard in code review, and drive cross-functional decisions across engineering, product, security, and operations — through influence, not line management. Evaluate third-party and vendor solutions against our integration and data requirements. Monitor systems against performance and business benchmarks and escalate with concrete recommendations. What We're Looking For: Substantial experience as a staff/principal engineer (or equivalent) on integration-heavy, data-heavy systems — ideally where you didn't control the external APIs. Still hands-on. You lead by building, and you're demonstrably strong in production code, not only in design. Depth in at least one of PHP, Go, or Python , and comfort across a polyglot estate (TS/JS on the front). A track record of modernising legacy systems incrementally without halting delivery. Fluency in integration and data patterns: idempotency, eventual consistency, rate limiting, queuing, backfills/reconciliation, API versioning. A history of driving technical decisions through influence rather than authority — getting senior leadership and peer engineers to commit to a direction, and backing it with working code. Nice To Have: Experience with ad/martech platform APIs (Meta Marketing, Google Ads, TikTok, etc.). Data warehouse / analytics pipeline experience (e.g. BigQuery). Multi-region, multi-currency, or high-volume billing/reconciliation backgrounds. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Staff/Senior Java Engineer, OKX Wallet (Web3) Who We Are OKX Wallet is OKX's self-custody wallet, built for users worldwide to securely and conveniently store, manage, and use their on-chain assets. The wallet backend operates in a multi-chain, multi-asset, high-concurrency environment shaped by on-chain state uncertainty and strict fund-security requirements — combining the complex-systems challenges of traditional internet backends with the transaction, signing, and on-chain interaction problems unique to blockchain. We're looking for a Senior Java Engineer with roughly 5–10 years of backend experience: someone with strong engineering fundamentals who can independently own core modules, exercise sound judgment on complex problems, and proactively coordinate across upstream and downstream teams to drive work to completion. What You'll Do Own core wallet backend modules. Build and continuously improve address management, asset synchronization, transaction construction, broadcasting, on-chain confirmation, gas estimation, nonce management, and transaction-state tracking. Understand each module's role in the full wallet flow, and keep stability, performance, and maintainability front of mind. For complex requirements, break the problem down before choosing an implementation rather than stacking code or reusing old designs. Build transaction and on-chain interaction scenarios. Work on transfers, token approvals, contract interactions, cross-chain, swaps, DApp connections, and signature-request handling. Understand a transaction's full lifecycle — from initiation through construction, signing, broadcasting, on-chain confirmation, and final state update — and diagnose issues like stuck transactions, duplicate submissions, state inconsistencies, and on-chain success that isn't reflected in the business system, using logs, on-chain data, and call traces. Support multi-chain and new-chain integration. We already support EVM, Tron, and Solana, and continuously onboard new public chains, Layer 2 networks, and asset standards. Contribute to technical research, integration design, and feature development, accounting for differences in address models, account systems, transaction structures, signing methods, fees, and confirmation mechanisms — as well as node stability, asset sync, exception compensation, monitoring, and security boundaries. Ensure stable operation. Contribute to day-to-day stability work — monitoring, alerting, rate limiting, graceful degradation, retries, compensation, data reconciliation, and troubleshooting. When incidents occur, help investigate, narrow scope, and fix root causes; for recurring issues, drive systemic fixes such as added monitoring, stronger fallbacks, or design improvements. Drive your projects to delivery. Take ownership of the modules and projects you're responsible for. On work spanning product, QA, frontend, infrastructure, or other backend teams, proactively sync information, surface dependencies and risks, and drive issues to resolution. When requirements are unclear or opinions diverge, lay out the context, offer your own judgment, and help build consensus. Continuously raise engineering quality. Participate in design discussions, code reviews, and system optimization. Spot unreasonable designs, duplicated logic, and latent risks, and propose actionable improvements. Document technical decisions, post-incident learnings, and best practices, and help less-experienced teammates. Apply AI in daily development. Use AI coding tools (Claude Code, Cursor, Codex, etc.) to assist with code comprehension, scaffolding, unit tests, code review, troubleshooting, refactoring, and documentation — validating AI output for correctness, project conventions, performance, and security rather than using it unchecked. What We're Looking For Solid Java backend fundamentals. ~5–10 years of Java backend experience with a strong grasp of collections, concurrency, thread pools, the JVM, network communication, and common performance issues. Proficient with Spring Boot, Spring Cloud, MyBatis, or comparable stacks, able to independently design and build medium-to-large backend modules and reason about the mechanics behind the frameworks you use. Strong system design ability. Experience with complex or high-concurrency systems; comfortable with idempotency, retries, compensation, caching, message queues, distributed locks, data consistency, rate limiting, and service degradation. Able to own module- or service-level design and clearly explain the core flow, failure scenarios, and key trade-offs. Cognitive ability and judgment. Able to understand context and goals on ambiguous problems, separate symptom from root cause, and choose a fitting solution based on business value, user experience, stability, cost, and security — rather than reflexively adding complexity. Drive and ownership. Able to independently own a module or project end to end, from design through development, testing, and launch. Proactively communicates and resolves dependencies, risks, and blockers, and follows through on launch outcomes rather than stopping at code merge. Blockchain or wallet experience. Experience with wallets, blockchain, trading platforms, on-chain data services, or related systems. Understands addresses, public/private keys, mnemonics, transaction signing, broadcasting, on-chain confirmation, gas, and nonce; familiar with the transaction mechanics of at least one of EVM, Tron, or Solana, and with token standards such as ERC-20 and TRC-20. (Strong backend fundamentals and fast learning can offset gaps in blockchain coverage.) High security awareness. Sensitive to private-key, signing, permission, and user-asset security; familiar with replay protection, API authentication, tamper resistance, sensitive-data protection, and least-privilege principles. Actively considers malformed input, duplicate requests, privilege bypass, and data-leak risks when building transaction features. Independent production troubleshooting. Able to diagnose live issues via log analysis, metrics monitoring, distributed tracing, and thread/memory analysis; can form hypotheses and narrow scope even with incomplete information. Hands-on experience with performance degradation, timeouts, message backlogs, data inconsistencies, memory issues, or unstable third-party services. Engineering in the AI era. Willing to use AI coding tools to improve daily efficiency and able to judge whether AI output meets real business requirements before shipping it. Has a basic understanding of prompts, context management, RAG, AI agents, and MCP, or a genuine willingness to keep learning — treating AI as an engineering tool, not requiring an algorithm/model-training background. Nice to Have Integration work on new public chains, new asset standards, or cross-chain protocols Familiarity with WalletConnect, DApp Browser, or signature-request handling Knowledge of MPC, multisig, hardware wallets, or TEE-based key-security schemes Experience with Swap, staking, cross-chain bridges, or DeFi aggregation Address risk detection, allow/deny lists, anti-fraud, or wallet risk-control experience High-concurrency transaction systems, blockchain node services, on-chain data indexing, or transaction-state-tracking systems Familiarity with RPC calls, block scanning, chain reorgs, transaction compensation, and reconciliation mechanisms JVM performance tuning, stability governance, or complex production-incident experience Cross-team collaboration with a track record of driving projects to delivery Real projects built with AI — e.g. AI code review, development agents, MCP servers, intelligent troubleshooting, or knowledge bases Follows developments in AI coding assistants and LLM applications and shares practical takeaways with the team Perks & Benefits Competitive total compensation Comprehensive insurance coverage for you and your dependents More benefits to be discussed after you join Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration. What You’ll Be Doing Drive product feature delivery. Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality. Run campaigns end-to-end. Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features. Grow trading volume and assets through campaigns. Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics. Own channel attribution and analysis. Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation. Monitor and optimize. Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports. What We Look For In You 3+ years in product management, growth, or campaign operations — ideally with trading or fintech products. Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions. Solid understanding of trading products (spot, derivatives, TradFi) and their users. Comfortable driving execution across functions and keeping many moving parts on track. Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on. Nice-To-Haves Crypto-native or fintech background. Genuine interest in trading, with hands-on trading experience. Global market growth experience. Comfortable leveraging AI tools to boost output. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration. What You’ll Be Doing Drive product feature delivery. Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality. Run campaigns end-to-end. Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features. Grow trading volume and assets through campaigns. Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics. Own channel attribution and analysis. Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation. Monitor and optimize. Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports. What We Look For In You 3+ years in product management, growth, or campaign operations — ideally with trading or fintech products. Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions. Solid understanding of trading products (spot, derivatives, TradFi) and their users. Comfortable driving execution across functions and keeping many moving parts on track. Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on. Nice-To-Haves Crypto-native or fintech background. Genuine interest in trading, with hands-on trading experience. Global market growth experience. Comfortable leveraging AI tools to boost output. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Limassol; Remote Workplace: Remote HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games. We’re looking for a Support Agent to help us deliver fast, friendly, and accurate assistance to our players. You’ll manage incoming tickets, maintain and improve our knowledge base, set up basic automations or bots when needed. WHAT YOU’LL BE DOING: - Respond to player inquiries in SDK with clarity and empathy. - Correctly categorize, tag, investigate, and escalate tickets when needed. - Review complaints, verify evidence, and apply account actions (including bans) when appropriate. - Perform required actions in internal tools/systems to resolve player cases. - Update and create FAQ/KB articles, proofread content for new releases. - Monitor our Discord community for bug reports and player issues. - Validate community bug reports and prepare structured bug tickets for the development team. - Support and create SDK automations (adjust rules, report errors). - Monitor recurring problems, identify incidents, and provide structured feedback. - Assist in preparing for new game versions by validating player-reported issues, and preparing clear bug reports for the development team. WHAT WE EXPECT FROM YOU: - Experience in customer support (gaming/mobile preferred). - Strong written English and clear, friendly communication. - Fluent Russian is a plus. - Familiarity with SDK, willingness to learn automation workflows. - Experience with Appfollow or similar platforms is a plus. - Ability to follow processes, use internal tools, and document actions. - Organized, detail-oriented, quick learner, able to work independently. - Able to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off). Shifts are fixed, not rotating. WHAT WE OFFER: - Competitive salary. - Work arrangement: from our office in Cyprus or remotely if you are based abroad. - Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off). Shifts are fixed, not rotating. - The chance to shape and influence an ambitious multiplayer survival shooter for mobile platforms. - A strong, supportive team passionate about creating great games. - A flexible work environment. - Opportunities for professional growth. - A culture that values creativity, initiative, and collaboration.

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. W hat We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 2 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & Portuguese language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule to support 24x7 language-related operations. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite. Why Join Us? Competitive remuneration package Yearly performance bonus Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Lithuania - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure. Your Impact: Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching. Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load. Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings. Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services. Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks. Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards. Your Qualifications: Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate. Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance. Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis). Practical experience with containerization and cloud-native environments, including Docker and Kubernetes. Hands-on experience with message brokers such as RabbitMQ or Kafka. Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions. Strong written and spoken English skills suitable for collaborating in an international engineering environment. Standout Qualities: Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices. Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor. Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery. A strong interest in how complex systems fail and a track record of designing them to recover gracefully. Team Dynamics: You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion. Our Work Style: The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops. Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools. We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows. Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements. Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions. What’s next? Interview with a Recruiter Technical interview System Design Interview Cultural interview Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Poland - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure. Your Impact: Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching. Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load. Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings. Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services. Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks. Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards. Your Qualifications: Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate. Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance. Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis). Practical experience with containerization and cloud-native environments, including Docker and Kubernetes. Hands-on experience with message brokers such as RabbitMQ or Kafka. Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions. Strong written and spoken English skills suitable for collaborating in an international engineering environment. Standout Qualities: Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices. Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor. Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery. A strong interest in how complex systems fail and a track record of designing them to recover gracefully. Team Dynamics: You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion. Our Work Style: The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops. Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools. We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows. Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements. Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions. What’s next? Interview with a Recruiter Technical interview System Design Interview Cultural interview Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve. This is an on-site role based in San Francisco. RESPONSIBILITIES - Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows. - Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote. - Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover. - Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days. - Support new office buildouts and plan workplace IT as we grow. - Manage IT assets, and vendor relationships, including stock and shipping for remote teammates. - Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves. - Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed - Handle day-to-day administration of our core SaaS tools within delegated, scoped roles. REQUIREMENTS - 5+ years in IT support or IT operations, ideally at a fast-growing company - Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment - Hands-on experience administrating Google Workspace, Slack and Zoom - Experience with conference room, AV, and office network setup and troubleshooting. - Flexibility to support events in the evening may be occasionally required - Experience with automation or scripting to streamline repetitive work. - Excellent communication and a real care for the support experience. - Strong organization across competing priorities in a fast-paced environment. Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.   BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).