Location: Ireland; London, England, United Kingdom
About the Job:
We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond.
You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful.
As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you.
Why This Role Matters:
High Impact:
You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate.
Strategic Influence:
Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership
Break New Ground:
Help build in-region operations coverage and set the operating playbook for the region
Career Growth:
Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company
Regional Playbooks:
Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time.
Responsibilities:
Business Partnership
: Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked.
First Line of Defense
: Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart.
Operating Cadence
: Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates.
Strategy -> Process:
Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented.
Actionable Insights
: Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through.
Planning Inputs
: Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations.
Adoption & Accountability
: Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps.
Voice of the Field
: Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements.
About You:
You are a business partner first who thrives at the intersection of strategy, data, and operations.
You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP.
You take ownership of outcomes, not just tasks, and you hold yourself to a high bar.
You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness.
You know how to influence without authority, and you build relationships before you push for change.
You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you.
You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone.
Qualifications:
Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role
Experience supporting EMEA GTM teams, ideally in a regional-focused capacity
Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders
Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs
Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers
Strong analytical skills, with the ability to turn data into clear, actionable recommendations
Experience at a B2B SaaS or high-growth tech company
Excellent communication and stakeholder management skills, with the ability to influence without authority
Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Ireland; London, England, United Kingdom; You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone
Location: Toronto; Ottawa; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
In this role, you will manage the team that owns the Cohere inference APIs and SDKs, as well as the Cohere Dashboard, where customers can access our models, manage teams, and audit billing. You will collaborate with internal partners to craft a delightful, intuitive, and unified experience across everything the Cohere APIs and Cohere Dashboard have to offer. As a hands-on leader, you will shift seamlessly between roles as mentor, strategist, and technologist to guide the team toward shared success.
Join our team of builders who are shaping the future of large language models!
AS AN ENGINEERING MANAGER OF THE COHERE APIS AND DEVEX TEAM, YOU WILL:
- Manage, mentor, and grow a talented and enthusiastic team of backend and full-stack software engineers
- Participate in model releases and develop new API capabilities
- Work closely with Modelling and Model Serving teams
- Collaborate with UX designers to ensure customers have an easy and delightful time managing teams, API keys, billing and configurations.
- Oversee and contribute to open source projects
YOU MAY BE A GOOD FIT IF:
- You have experience managing engineering teams and a proven track record of delivering high-quality software
- You have experience shipping products with a large number of stakeholders
- You’re comfortable with the front and back end of the stack, and have previously worked with Go, Next.js, TypeScript, and React
- You are passionate about recruiting and growing people and teams
- You are passionate about building rapport with your team and you prioritize 1:1s
- You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs
- You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences
- You’re excited about AI and have the motivation to scale a company
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As a Software Engineer on Sierra’s Cloud Infrastructure team, you’ll own the foundation that every Sierra customer runs on. That includes our multi-tenant environments, where most of our customers and data live, and our isolated single-tenant environments for highly regulated enterprises. Sierra is expanding quickly across AWS and GCP, in regions across North America, Europe, and Asia-Pacific. We expect to roughly double our number of deployments over the next year.
The work is very visible. Our deployments support the relationship with major customers, so you’ll see directly how your infrastructure affects customers and the business. Our challenges keep evolving, from scaling, reliability, and new compliance and regulations.
ON THIS TEAM, YOU WILL:
- Design, build, and operate Sierra’s cloud infrastructure across AWS and GCP (and soon Azure) using Terraform and Kubernetes.
- Simplify and standardize our deployments so that adding a new region or environment is repeatable and predictable. We want to treat deployments like cattle, not pets.
- Stand up and operate new multi-tenant regions and single-tenant environments for customers with strict regulatory or isolation needs.
- Help build and run compliant environments, including our FedRAMP deployment.
- Own and improve deploys and releases across our fleet, investing in tooling and developer experience so engineers can ship quickly and safely.
- Build security guardrails that give enterprise customers confidence in our shared multi-tenant environment.
- Work with our BYOC (Bring Your Own Cloud) team to make Sierra easy to deploy into customers’ own cloud environments.
- Drive reliability across the platform through observability, incident response, root cause analysis, and postmortems.
- Write production code, mostly in Go, to automate infrastructure and replace manual work with durable systems.
WHAT YOU'LL BRING
- 6+ years of hands-on software or infrastructure engineering experience, including building and operating production systems at scale.
- Broad infrastructure experience on at least one major cloud (AWS, GCP, or Azure). Breadth and fundamentals matter more than expertise in one specific cloud.
- Deep expertise in at least one layer of the stack, such as compute, orchestration, networking, or deploys, plus a real interest in owning the layers next to it.
- Hands-on experience with infrastructure as code (Terraform preferred) and container orchestration (Kubernetes).
- Strong coding skills and a bias toward automation and tooling. Go experience is a plus.
- A pragmatic, scrappy approach. You can start with a rough prototype and evolve it into production ready.
- Curiosity and flexibility. You adapt to new clouds, tools, and customer requirements instead of forcing every problem into one familiar pattern.
- A degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER
- Experience running infrastructure across multiple clouds and many regions or environments.
- Experience with compliance-driven environments (FedRAMP, SOC 2, HIPAA, or financial services).
- Experience building deploy systems, CI/CD, or internal developer platforms.
- Experience deploying software into customer-managed cloud environments.
- An SRE background, or experience leading reliability and incident management programs.
- Experience with distributed databases such as DynamoDB or Spanner.
- Experience at a fast-paced startup or on a small infrastructure team with broad scope.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Ottawa
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW:
We're growing our Canadian Public Sector Delivery team and hiring Public Sector Delivery Analysts to help run some of the most consequential AI deployments in the country. You'll work alongside our Engineering Program Managers (EPMs), Technical Leads, and senior leadership to keep large, multi-stakeholder government programs organized, documented, and moving.
This is a hands-on delivery role for individuals who want exposure to enterprise AI and high-stakes program delivery while taking pride in making complex programs run smoothly. As a member of our small, senior team, you'll deliver sovereign AI to the Government of Canada, engage directly with clients from day one on a clear path toward leading engagements, and learn how frontier AI products are deployed in real, high-security environments.
KEY RESPONSIBILITIES:
- Drive things to closure. Partner with the EPM and Technical Leads to track actions, dependencies, and blockers across Cohere and client teams making sure nothing slips.
- Show up in front of the client. Prepare and coordinate client sessions, capture outcomes, and progressively lead working-level sessions such as use-case and story refinement.
- Run the cadence. Own the meeting and reporting rhythm including agendas, scheduling, minutes, and follow-ups so every forum lands on time with clear next steps.
- Own the delivery artefacts. Build and maintain the plans, status reports, RAID logs, decision records, use-case registers, and traceability documentation that keep our engagements audit-ready and our clients confident.
- Keep the record straight. Maintain a single source of truth for program documentation in our public sector document management environment.
QUALIFICATIONS:
- 1–4 years of experience in technology or management consulting, professional services, or an in-house technical delivery team.
- Delivery discipline. You've run RAID, action, and decision logs, refined user stories, maintained project plans on real projects and kept them accurate and clear.
- Client presence. You can lead a working session in front of a client, read the room, and know what to say and what to hold.
- Strong written communication. You think through the message before you build the slide. Advanced PowerPoint, Word, and Excel.
- Technical fluency. You're comfortable discussing APIs, integrations, environments, testing, and releases. You can talk with engineers and report back accurately.
- Follow-through. You close items without a second reminder and know what to escalate and when.
- Eligibility for a Government of Canada security clearance.
- Based in the Ottawa area.
- University Degree in Business/Commerce, Information Systems, Computer Science, Engineering or similar preferred.
- Nice-to-have: High degree of French language proficiency.
WORKING LOCATION:
This role is hybrid with the requirement to be based out of Ottawa - note, there is no minimum in-office qualification requirement.
This role requires eligibility for a Government of Canada security clearance and a high degree of French language proficiency is a nice-to-have.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale. You’ll own the learning and certification strategy across Harvey Academy, the Help Center and in-product education: who we teach, what each persona needs to be able to do, and which format fits each learning problem. Harvey ships new product every week, so you’ll also design the agentic workflows that draft content from product sources, set the quality bar and review steps every piece passes before it publishes. This is a hands-on leadership role: you’ll build content yourself while guiding a team of learning experience designers and a certification developer.
WHAT YOU'LL DO
- Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to certified practitioner.
- Define what Harvey certification means: competencies, exam design, pass standards, recertification, and how credentials are issued and verified.
- Diagnose each learning need, choose the right format (Help Center article, in-product walkthrough, video, course or exam), and produce content yourself in writing, video and audio.
- Design the agentic production workflows, including the instructional standards the agents are built on and the review gates and rubrics content must pass before it publishes.
- Own publishing, maintenance and localization across surfaces, working with Engineering and Localization so each product release reaches every asset it affects.
- Guide the designers and certification developer, and work with Product, Product Marketing, Customer Success, Support and Legal Engineering on release readiness and learning success metrics.
WHAT YOU HAVE
- 5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.
- A track record of building a leveled, persona-based curriculum or certification program from scratch, including competency models, assessments and pass standards.
- Hands-on production skill in at least two of: long-form writing, video or audio.
- Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.
- Experience running a CMS (e.g., Sanity) and and an LMS (e.g. Skilljar), and using learning data to set priorities and measure results.
- Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.
COMPENSATION
$140,000 - $180,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale. You’ll own the learning and certification strategy across Harvey Academy, the Help Center and in-product education: who we teach, what each persona needs to be able to do, and which format fits each learning problem. Harvey ships new product every week, so you’ll also design the agentic workflows that draft content from product sources, set the quality bar and review steps every piece passes before it publishes. This is a hands-on leadership role: you’ll build content yourself while guiding a team of learning experience designers and a certification developer.
WHAT YOU'LL DO
- Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to certified practitioner.
- Define what Harvey certification means: competencies, exam design, pass standards, recertification, and how credentials are issued and verified.
- Diagnose each learning need, choose the right format (Help Center article, in-product walkthrough, video, course or exam), and produce content yourself in writing, video and audio.
- Design the agentic production workflows, including the instructional standards the agents are built on and the review gates and rubrics content must pass before it publishes.
- Own publishing, maintenance and localization across surfaces, working with Engineering and Localization so each product release reaches every asset it affects.
- Guide the designers and certification developer, and work with Product, Product Marketing, Customer Success, Support and Legal Engineering on release readiness and learning success metrics.
WHAT YOU HAVE
- 5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.
- A track record of building a leveled, persona-based curriculum or certification program from scratch, including competency models, assessments and pass standards.
- Hands-on production skill in at least two of: long-form writing, video or audio.
- Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.
- Experience running a CMS (e.g., Sanity) and and an LMS (e.g. Skilljar), and using learning data to set priorities and measure results.
- Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.
COMPENSATION
$140,000 - $180,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is looking for a hands-on Member of Technical Staff, Product Security to identify and eliminate security vulnerabilities across our rapidly evolving AI products and platforms.
As we build agentic systems, code-generating agents, generative AI models, and enterprise applications, you'll play a critical role in securing new features before they reach production.
Working closely with Product and Engineering, you'll conduct offensive security testing, identify architectural weaknesses, and drive fixes to their root cause. You'll also turn recurring vulnerabilities into scalable security standards and automated controls.
We're looking for someone with a proven track record of finding real vulnerabilities in production systems, strong technical judgment, and the ability to work directly with engineers to build more secure products.
WHAT YOU'LL DO
OFFENSIVE SECURITY & VULNERABILITY RESEARCH
- Conduct hands-on penetration testing of new products and features, including web applications, APIs, and administrative interfaces.
- Identify security risks across agentic systems, MCP servers, code-generating agents, and AI-powered applications.
- Independently map attack surfaces and uncover authorization, authentication, and multi-tenant isolation vulnerabilities.
- Develop proof-of-concept exploits, validate findings, and retest remediation efforts.
SECURE DESIGN & APPLICATION SECURITY
- Partner with Engineering early in product development to identify and prevent security flaws before release.
- Conduct threat modeling, architecture reviews, and security-focused code reviews.
- Analyze complex codebases to trace vulnerabilities to their root cause and recommend effective fixes.
- Assess security risks across generative AI products, user-deployed applications, and enterprise features such as SSO and role-based access controls.
SECURITY ENGINEERING & AUTOMATION
- Translate recurring vulnerabilities into secure development standards, reusable controls, and automated security checks.
- Build security tooling and integrate preventive controls into development and CI/CD workflows.
- Identify systemic weaknesses and implement solutions that prevent entire classes of vulnerabilities.
- Apply cloud, container, and infrastructure security knowledge to investigate vulnerabilities across the application stack.
TECHNICAL OWNERSHIP & COLLABORATION
- Own security findings from discovery through remediation, working directly with engineers to implement lasting fixes.
- Prioritize vulnerabilities based on exploitability, business impact, and real-world risk.
- Establish practical security standards that enable rapid product development without compromising security.
- Help define security practices for emerging AI technologies and new product architectures.
WHAT WE'RE LOOKING FOR
- 5+ years of hands-on experience in product security, application security, penetration testing, or vulnerability research.
- Proven track record of independently discovering and exploiting real vulnerabilities through application security work, bug bounty programs, or security research.
- Deep understanding of web application and API security, including authentication, authorization, and multi-tenant isolation.
- Strong ability to read and analyze modern codebases, identify root causes, and collaborate with engineers on remediation.
- Experience conducting threat modeling, secure design reviews, and hands-on penetration testing.
- Proficiency in scripting or programming languages such as Python, JavaScript, TypeScript, or Go.
- Familiarity with cloud infrastructure, containers, and modern application architectures.
- Ability to translate security findings into scalable engineering controls and automated checks.
- Strong technical judgment, independent problem-solving skills, and a proactive approach to identifying security risks.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000, depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across North America. We have offices in NYC, San Francisco, and Seattle.
We’re looking for an AI-Native Social Media Creative, a creative generalist who works natively with AI tools to produce exceptional short-form work for Instagram Reels, TikTok, YouTube Shorts and X. Your background might be in editing, directing, design, animation, art direction or writing. What matters is that you’re already deeply embedded in AI-assisted creative workflows and are pushing the boundaries of what these tools can do. Editing is the core of the role, and you know how to cut short-form video that holds attention from the first frame to the last.
This is a making role. You’ll create work across formats, from short-form video and motion to design and editorial, using Runway’s products and the broader landscape of generative AI tools. Some days you’ll be cutting a launch-day Reel from generated footage. Other days you’ll be jumping on a trend the moment it breaks, building out tutorial content or exploring a creative application of a product feature no one’s tried yet. The output varies; the throughput and quality standard don’t.
Much of your work will sit at the top of the funnel, often as someone’s first encounter with Runway. It needs to stop the scroll, perform with the algorithm and feel native to each platform. You’ll also work in real time, turning model releases, trends and cultural moments into fast, reactive content while they’re still peaking.
You’ll sit within the creative department and report to the Social Media Lead. But the nature of the role means you’ll also work across product, research and marketing, often as the person who translates a product capability into a compelling creative artifact that’s geared to social audiences.
WHAT YOU’LL DO
- Create high-quality short-form video, motion, design and animation for Instagram Reels, TikTok, YouTube Shorts and X using AI tools, primarily Runway’s own products
- Edit short-form content built to hold attention, from the opening hook through the final frame
- Develop concepts and execute finished work, not just prototypes, from initial idea through final output
- Create top-of-funnel content that stops the scroll and performs with each platform’s algorithm
- Respond to trends, news and cultural moments with fast, real-time content
- Explore and push the creative boundaries of generative AI tools, finding new techniques, workflows and visual languages
- Produce content across brand campaigns, product marketing, social, tutorials and internal demos
- Partner with product and research teams to translate new features and model capabilities into creative work that showcases what’s possible
- Contribute to the team’s evolving creative process by sharing workflows, techniques and best practices as the tools themselves evolve
WHAT YOU’LL NEED
- 4 to 8 years of professional creative experience in social, in editing, directing, design, animation, art direction, writing or a combination
- Exceptional short-form editing skills, with a strong instinct for hooks, pacing and sound
- A portfolio that demonstrates exceptional creative output made with AI tools, not just traditional work, and not just experimentation, but polished, intentional creative work
- Deep, hands-on fluency with generative AI creative tools: you use them daily and understand their capabilities and constraints at a practitioner level
- Strong visual and conceptual taste: you know what good looks like regardless of the medium or how it was made
- Proven understanding of social media across Instagram, TikTok, YouTube and X, with a strong handle on trends, formats, strategies and what each algorithm rewards
- Real-time instincts: you spot trends early and turn quality work around fast
- Self-direction and creative initiative: you don’t wait for a brief to start making
- Curiosity about the technology itself: you follow model releases, experiment with new tools and understand the trajectory of generative AI
- Comfort working in a fast-moving environment where the tools, workflows and possibilities are changing constantly
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer (Ruby/Vue.js), Growth at GitLab, you'll help turn GitLab's self-serve funnel into a reliable source of new paying customers. You'll work on the in-product journey from a user's first visit through sign-up, trial, and first purchase, on both GitLab.com and self-managed GitLab. You'll collaborate closely with Product Managers, UX Designers, and Data Analysts, with a particular focus on backend development in Ruby on Rails and frontend work in Vue.js. This role gives you the opportunity to combine your fullstack engineering skills with product thinking and experimentation, shipping small changes quickly and measuring their impact on real customer outcomes.
Some examples of our projects:
Making it easier for self-managed users to try and buy GitLab
Building upgrade prompts where users run into paid features
Improving the trial experience, including trials of GitLab Duo
Improving the tooling the team uses to run and read out experiments
What you'll do
Design, build, and iterate on A/B tests and experiments that increase first purchases on GitLab.com and self-managed GitLab.
Build and improve registration, trial, onboarding, and in-product upgrade and purchase experiences to increase completion of these steps.
Implement backend features and services in Ruby on Rails and frontend experiences using Vue.js.
Analyze experiment results and product usage data with Data Analysts to decide which changes to keep, iterate on, or roll back based on first-purchase outcomes.
Collaborate with Product Managers and UX Designers to define hypotheses and success metrics before shipping experiments, then compare results against those metrics.
Maintain and improve our experimentation framework and tooling to increase experiment throughput and reduce the time from setup to results.
Collaborate with other Engineering teams, including Fulfillment, to remove purchase barriers across GitLab’s codebase.
Document decisions, review code, and share experiment results asynchronously so distributed teammates can track shipped changes and their measured outcomes.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience developing with Ruby on Rails and modern JavaScript, along with solid Git, feature development, and deployment workflows.
Experience working with relational databases and a solid understanding of web performance optimization.
A track record of shipping features to production and owning them after release.
Ability to use product data to decide what to build, keep, or roll back.
Ability to document decisions and share updates asynchronously with distributed Product Management, UX, and Data teammates.
Ability to organize your work, seek and apply feedback, and collaborate inclusively with teammates from diverse backgrounds, in line with GitLab’s values.
Preferred, not required: experience with Vue.js, PostgreSQL, A/B testing, feature flags, experimentation frameworks, or SaaS sign-up, trial, billing, or checkout flows. We'll help you learn our tooling.
About the team
We’re GitLab’s Growth team: one team with one roadmap, prioritizing work by how directly it helps people buy. We work fully remotely and asynchronously across multiple regions, guided by GitLab’s values of transparency and iteration. Our challenge is running more high-impact experiments, faster, while coordinating changes with teams like Fulfillment and Pricing across the parts of the product they own. For more on how we work, see the
Growth
and
Product
sections of the GitLab handbook.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer (Ruby/Vue.js), Growth at GitLab, you'll help turn GitLab's self-serve funnel into a reliable source of new paying customers. You'll work on the in-product journey from a user's first visit through sign-up, trial, and first purchase, on both GitLab.com and self-managed GitLab. You'll collaborate closely with Product Managers, UX Designers, and Data Analysts, with a particular focus on backend development in Ruby on Rails and frontend work in Vue.js. This role gives you the opportunity to combine your fullstack engineering skills with product thinking and experimentation, shipping small changes quickly and measuring their impact on real customer outcomes.
Some examples of our projects:
Making it easier for self-managed users to try and buy GitLab
Building upgrade prompts where users run into paid features
Improving the trial experience, including trials of GitLab Duo
Improving the tooling the team uses to run and read out experiments
What you'll do
Design, build, and iterate on A/B tests and experiments that increase first purchases on GitLab.com and self-managed GitLab.
Build and improve registration, trial, onboarding, and in-product upgrade and purchase experiences to increase completion of these steps.
Implement backend features and services in Ruby on Rails and frontend experiences using Vue.js.
Analyze experiment results and product usage data with Data Analysts to decide which changes to keep, iterate on, or roll back based on first-purchase outcomes.
Collaborate with Product Managers and UX Designers to define hypotheses and success metrics before shipping experiments, then compare results against those metrics.
Maintain and improve our experimentation framework and tooling to increase experiment throughput and reduce the time from setup to results.
Collaborate with other Engineering teams, including Fulfillment, to remove purchase barriers across GitLab’s codebase.
Document decisions, review code, and share experiment results asynchronously so distributed teammates can track shipped changes and their measured outcomes.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience developing with Ruby on Rails and modern JavaScript, along with solid Git, feature development, and deployment workflows.
Experience working with relational databases and a solid understanding of web performance optimization.
A track record of shipping features to production and owning them after release.
Ability to use product data to decide what to build, keep, or roll back.
Ability to document decisions and share updates asynchronously with distributed Product Management, UX, and Data teammates.
Ability to organize your work, seek and apply feedback, and collaborate inclusively with teammates from diverse backgrounds, in line with GitLab’s values.
Preferred, not required: experience with Vue.js, PostgreSQL, A/B testing, feature flags, experimentation frameworks, or SaaS sign-up, trial, billing, or checkout flows. We'll help you learn our tooling.
About the team
We’re GitLab’s Growth team: one team with one roadmap, prioritizing work by how directly it helps people buy. We work fully remotely and asynchronously across multiple regions, guided by GitLab’s values of transparency and iteration. Our challenge is running more high-impact experiments, faster, while coordinating changes with teams like Fulfillment and Pricing across the parts of the product they own. For more on how we work, see the
Growth
and
Product
sections of the GitLab handbook.
Poland base salary range:
zł 248,000 - zł 372,000
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As Baseten scales, our equity program needs to scale with it - more countries, more entities, and more complexity in how we grant, administer, and report on equity. As the Global Equity Programs Lead, you’ll own that function end to end, building the operating model, controls, and systems that let equity run accurately and efficiently as the company grows. You’ll partner closely with Legal, Tax, Payroll, Compensation, and Accounting to keep the program sound as it scales.
RESPONSIBILITIES
- Build the operating model for equity administration as the company grows across countries, entities, and increasingly complex transactions.
- Run the recurring equity calendar - including grants, vesting events, exercises, releases, terminations, and other participant transactions - with clear ownership, deadlines, and exception management.
- Own the integrity of equity records and establish recurring reconciliations across the equity platform, HRIS, payroll, cap table, and accounting records.
- Translate compensation and plan decisions into executable workflows, system configurations, approval paths, and employee communications.
- Partner with Legal, Tax, Payroll, Compensation, and Accounting on the equity implications of international hiring, employee mobility, acquisitions, liquidity programs, and other corporate events.
- Coordinate the operational execution of equity refreshes, including data preparation, approval workflows, grant documentation, system uploads, and participant communications.
- Evaluate whether proposed award structures can be administered accurately and at scale, and surface operational, tax, compliance, accounting, and employee-experience risks before launch.
- Design a control environment that supports accurate financial reporting, efficient audits, and reconciliations.
- Develop reporting that gives Finance and People leadership visibility into dilution, grant activity, vesting, exercises, retention trends, and future program obligations.
- Own the equity platform and its surrounding data flows, including configuration, permissions, integrations, vendor performance, and system improvements.
- Create employee resources that make equity easier to understand at important moments such as onboarding, grant issuance, vesting, exercise, and departure.
- Identify recurring manual work and implement practical automation without compromising review, security, or control.
- As the function grows, help define the team structure and determine which capabilities should be built internally versus supported by outside providers.
REQUIREMENTS
- 8+ years of progressive equity administration or equity operations experience, ideally in a rapidly scaling private or newly public technology company.
- Demonstrated ownership of complex equity operations - not only advisory or program-design experience, and a willingness to remain close to the underlying data and transactions.
- Strong knowledge of stock options, RSUs, vesting and settlement events, tax withholding, employee mobility, and the operational requirements of equity plans.
- Hands-on experience administering a leading equity platform and working with connected HRIS, payroll, accounting, and reporting systems.
- A strong control mindset, including experience designing reconciliations, approval workflows, documentation, and audit support.
- Ability to diagnose data issues, work through complex exceptions, and establish repeatable processes where no established playbook exists.
- Strong cross-functional judgment and the ability to clarify ownership and drive decisions across Legal, People, Tax, Payroll, Finance, and external advisors.
- Clear written and verbal communication, including the ability to explain an employee’s equity accurately without giving personal tax or legal advice.
- Strong discretion when handling compensation, ownership, transaction, and employee data.
- Ability to manage several time-sensitive workstreams while maintaining accuracy and following issues through resolution.
PREFERRED QUALIFICATIONS
- Certified Equity Professional certification or meaningful progress toward it.
- Experience supporting international equity programs and cross-border employee mobility.
- Experience with significant corporate transactions affecting equity (e.g., acquisitions, tender offers, financings).
- Working knowledge of stock-based compensation accounting and the data Accounting needs for close, forecasting, audit, and financial reporting.
- Familiarity with insider trading policies and equity compliance in highly regulated environments.
- Experience building or expanding an equity operations team.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Amsterdam, Netherlands and London, United Kingdom
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 8 - 12 years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Netherlands based hires: Estimated annual salary is between €111,000 - €174,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, San Francisco
Principal, GTM Automation, RevOps
What We're Looking For:
We're hiring a Principal for GTM Automation to document processes, build the AI agents and automation, and design improvements for our Revenue organization (Sales, Marketing, Customer Success, Partner, RevOps). This is a senior individual contributor role where you will build and maintain the automation needed to drive efficiency and reduce operational friction.
The hard part of this job is knowing where not to put an agent. You'll decide which parts of prospecting, account research, deal management, and renewals can be handed to AI systems, where a person has to stay involved, and how we confirm the output is right before a seller acts on it. You will work directly with Sales leadership, Revenue Operations, Enablement, and the data and engineering teams on tools that save sellers real time. Success is identified by creating systems that resolve mundane tasks and save people real time. We are looking for someone who has run agentic systems in production for a business team and can tell us what broke and what they changed.
Location:
Remote, Austin or San Francisco
What You'll Get To Do In This Role:
Design and build agentic workflows for repetitive revenue work such as account creation and enrichment, CRM updates, renewals, QBR prep, deal registration, account ownership, etc. Add RBAC, observability, error handling, etc. to make the systems as robust as possible.
Decide where AI and automation fit in the go-to-market motion, and where human judgment is still required.
Set the quality bar for agents in production: evals that run before every release, monitoring tied to pipeline and revenue, clear rules for sensitive data, and a tested rollback.
Own the architecture that connects agents to Salesforce, the data warehouse, enrichment and intent sources, and call data, so the next workflow reuses what the last one built.
Build the signal layer that feeds account prioritization, routing, and next-best-action. Product usage, intent, firmographic changes, and call transcripts all go in.
Review code and designs from stakeholders (analysts, Revenue Operations partners, etc.). Where version control, tests, or code review are missing, help put them in place.
Work with Sales, Marketing, and Customer Success leaders to find the work worth automating, and say no to the work that isn't. Measure adoption and business impact for everything that ships. Retire tools that the organization isn’t using.
Track new models, agent frameworks, and vendor tools, and decide what's worth adopting.
Document each system and who owns it, so it keeps running when you move on to the next one.
What We're Looking For In You:
10+ years in software engineering, data engineering, GTM automation, or revenue systems, with several years owning systems from design through production support at staff level or above.
At least one LLM-powered workflow or agent that a business team relied on in production. Be ready to walk us through how it called tools, handled failures, and was evaluated.
Strong Python or TypeScript, and strong SQL. You write tested code, and you can review AI-generated code well enough to catch what it gets wrong.
Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, and a clear sense of how CRM data goes bad when automation writes to it. Comfort working directly in BigQuery, Snowflake, or a similar warehouse.
Experience integrating SaaS systems over REST APIs and webhooks, and tracing a failure back to its source.
Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, and a view on what to do when two sources disagree.
You can explain the same system to a sales VP in two sentences and to an engineer in a schema, and you can influence leaders on teams that don't report to you.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $184,000-$230,000.
Austin based hires: Estimated annual salary of $160,000 - $210,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, United Kingdom or Amsterdam, Netherlands
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion in Central Eastern Europe & Israel.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey.
This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion.
Key Responsibilities
Team Development & Performance:
Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth.
Pipeline & Forecasting:
Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy.
Commercial Accountability:
Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution.
Deal Coaching & Technical Strategy:
Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication.
Operational Excellence:
Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency.
AI & Productivity Enablement:
Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact.
Cross-Functional Leadership:
Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs.
Culture & Values:
Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement.
Minimum Qualifications
Experience:
5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred.
Architectural Mindset:
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Consultative & Advisory Skills:
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Revenue Acumen:
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
Leadership & Coaching:
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Communication:
Exceptional written and verbal communication in both
English and Hebrew
with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
AI Proficiency:
Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
Technical Fluency:
We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps:
Internet fundamentals:
Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS.
Security:
Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation.
Performance:
Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering.
Platform / Cloud Fluency:
Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise:
Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
Scaled Management Experience:
Experience managing managers or teams distributed across regions and time zones.
GTM Process Design:
Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
Regulatory Knowledge:
Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Hyperscaler / Digital Native Background:
Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education:
Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field.
Travel
This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets.
Compensation
For Netherlands based hires: Estimated annual salary is between EUR 133,000 - 209,
000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Dallas
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This role sits within our Peoplefun studio.
PeopleFun is an award-winning creator of mobile games for players across the globe, and a part of Tripledot Studios, with world-class projects, resources, and infrastructure.
PeopleFun is a Dallas-based game studio founded and led by game industry veterans, where game developers thrive on collaboration, creativity, teamwork, and fun. Our games are played by over 25 million players each month, and we are hard at work on a number of exciting new mobile games to fuel our future growth.
We believe in bringing People together through Fun by creating best-in-class social features and communities in our games that enable our players to engage deeply with other players. We also bring our studio teammates together by creating the very best game teams, ones that foster healthy collaboration, incredible productivity, and life-long professional relationships.
Job Summary
PeopleFun's New Games Team is looking for a Level Designer who lives in level editors, feeds on ideation, and brings smiles to players’ faces with delightful surprises around every corner.
Our team makes original casual mobile games for a mass-market audience, and we judge them by one thing above all: do players keep coming back? In this role you'll build, tune, and ship the levels that make or break that answer. You'll take the first 20 minutes of a brand-new game and make them unforgettable with the puzzly good content you author, and then build ramps of hundreds of levels that keep players hooked for days, weeks, months.
Our team works hypothesis-first: we spot something in the market, theorize why it’s trending, build a clean polished game that can test it, and let players tell us what's next. You'll join a small, senior-heavy incubation team where your levels go in front of real players within weeks, not years. There’s no better, faster way to level up your design chops than sprinting with our team.
Responsibilities
Design, build, and tune levels in Unity or our custom level editors, and prompt AI to improve these same tools as you go.
Shape the player progression across the level ramp, i.e. introducing new mechanics and pacing the difficulty level (with hard levels intentionally balanced by breathers).
Invent new goals, blockers, and boosters within an existing game, and prove them out with sample puzzle layouts or vibe-coded prototypes (we’ll show you how).
Use playtests to find where players struggle or get bored, and rebuild levels in response.
Review level-by-level metrics (attempts, win rate, completion time, drop-off) with our data partners and retune the ramp each release.
Play and tear down the top casual games on a regular basis, and bring any lessons that apply to our games back to the team.
Maintain shared docs on level design & intent – featured mechanic, target difficulty, metrics or analysis of every level, so anyone on the team can work on the ramp alongside you.
Partner with engineers to improve the game, including procedural and AI-assisted level generation.
Move across two or more prototypes at different stages, and let go of work quickly when a test tells us to pivot.
Requirements
2+ years of professional level design experience on casual games, OR 3+ years of professional experience in related disciplines on mobile games.
Hands-on experience building levels using level editors.
Comfort with Unity and the basic tools of game development (like source control)
Working knowledge of level design fundamentals: progression, pacing, difficulty curves, and onboarding (FTUE).
Demonstrated experience revising your own designs based on playtest feedback.
Clear written and verbal communication of design intent, to collaborate with artists, animators, engineers, and product partners.
Ability to work on a hybrid schedule from our Dallas-area office.
Nice to have
Shipped levels in a puzzle, word, block, or match game, with samples you can share (level breakdowns, ramp sheets, or a portfolio).
Experience reading level funnels and tuning from data; familiarity with tools like Looker, BigQuery, Tableau, etc.
Experience prototyping new mechanics with AI (or on paper or in whitebox) to test them before engineering investment.
Fluency with spreadsheets for authoring and tuning content (formulas, ramp tables, parameter sheets).
Experience taking a game from prototype through soft launch, or working on an incubation team.
Scripting experience (C# or Python), or experience with procedural or AI-assisted content generation.
Experience designing or evaluating A/B tests on level content.
Recent examples of silly-little-prototypes or actually-useful-tools you’ve built prompted AI to create for your amusement or utility.
A habit of playing current top-grossing casual games, explaining why they work, and spotting the most salient innovation
Don't meet every qualification? Research shows many great candidates hold back unless they check every box. If this role excites you and you can build great levels, we'd love to hear from you.
Working at Tripledot
Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year.
Financial: Generous 401k match, discretionary bonuses, and competitive salaries.
Health & Wellness: Comprehensive Medical, Dental, and Vision coverage.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture.
Regular company events: Yearly on-site events that celebrate our achievements and our team spirit.
The anticipated base salary range for this role is $80,000–$105,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits.
Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics.
As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people.
This opening is for an existing vacancy.
All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels. Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)
Location: Poland; Bulgaria; Ukraine; Hungary; Czechia; United Kingdom; Ireland
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ABOUT THIS ROLE
ClickUp is looking for a Senior Database Reliability Engineer to join our Database Operations team. You’ll be responsible for the performance, integrity, security, and availability of our PostgreSQL databases running on Linux in AWS. This role focuses on day-to-day database administration, operational excellence, and ensuring data is consistently reliable and well-managed across environments.
KEY RESPONSIBILITIES
- Administer, monitor, and maintain PostgreSQL databases (250GB+) in production environments (AWS RDS, Aurora, EC2)
- Ensure database availability, performance, and data integrity through proactive monitoring and maintenance
- Perform routine database administration tasks including patching, upgrades, vacuuming, reindexing, and statistics management
- Execute and manage backup, restore, and disaster recovery procedures, including regular testing of recovery plans
- Handle user access management, roles, and database security to ensure compliance with best practices
- Perform capacity planning, storage management, and growth forecasting
- Troubleshoot database issues, including performance bottlenecks, locking/contention, and failed jobs
- Support application teams with query tuning, schema changes, and release deployments
- Manage database migrations, upgrades, and change requests with minimal downtime
- Maintain documentation for database configurations, standards, and operational procedures
- Participate in on-call rotations and provide support for production incidents
QUALIFICATIONS
- 7+ years of experience in a senior database administrator or Database Engineering role
- Strong hands-on PostgreSQL administration experience, including backups, recovery, and performance tuning
- Solid understanding of database security, access control, and compliance practices
- Experience managing large-scale production databases (250GB+), including maintenance and lifecycle management
- Strong Linux administration skills (processes, disk, memory, networking)
- Experience with monitoring tools and performance diagnostics
- Proficiency in SQL and at least one scripting language (Bash, Python, or similar)
- Familiarity with cloud-based database deployments, preferably AWS (RDS, Aurora, EC2, S3)
- Strong organizational and documentation skills
NICE TO HAVE
- Experience with database auditing, compliance, or governance frameworks
- Familiarity with ETL processes, data pipelines, or reporting systems
- Experience with high availability setups, replication, and failover management
- Exposure to other database systems (MySQL, SQL Server, or NoSQL platforms)
- Experience supporting enterprise or highly regulated environments
#LI-REMOTE
#LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Lithuania
Workplace: Hybrid
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
Before a gamer buys from Eneba, they look us up online. What they find in the results, such as our Trustpilot score, review snippets and community threads, often decides whether they trust us enough to purchase. Reviews and opinions also shape what search engines show about us, and that shapes what the next customer believes.
The Reputation and Community Operations team manages that. We track how Eneba is perceived, work out what is driving it, and act on it, so that the story people find about us is accurate, current and earned.
ABOUT YOU
As a Reputation and Community Operations Specialist, you will read the public signals about Eneba, respond where it matters, and bring what you learn to the teams who can fix the root causes. You will also help build a community that is healthy and welcoming. We want to strengthen our team with a flexible person who writes well, stays calm under pressure and is curious about why customers feel the way they do.
RESPONSIBILITIES
- Monitor and respond to feedback: Track reviews, ratings and community discussions about Eneba, and respond where it has the most impact.
- Analyse sentiment trends: Identify the factors behind changes in public sentiment and present clear, evidence-based findings.
- Escalate and resolve recurring issues: Raise recurring issues with Support, Product and other teams, with supporting evidence and a defined ask, and follow up until they are resolved.
- Engage with the community: Take part in community spaces as a genuine, recognisable presence. Welcome new members, answer questions, de-escalate tense discussions and pass member feedback on to the relevant teams.
- Report on and improve public ratings: Contribute to regular reporting and, over time, take ownership of initiatives to improve Eneba’s public ratings.
REQUIREMENTS
- Less than a year of hands-on experience taking part in and/or growing online communities on platforms such as Reddit and Discord, along with a background in customer support, community management, social media or reputation management, and a real interest in gaming culture.
- Excellent written English and the ability to handle customers with clear, empathetic and professional communication, staying composed in difficult conversations and committed to resolving issues.
- A structured, organised approach to work, with strong ownership, a proactive mindset, and the ability to manage several priorities and work across teams independently.
- Curiosity about what drives customer sentiment, and confidence interpreting data trends.
- Flexibility and adaptability to work in a shift-based schedule, including occasional late evenings and weekends, particularly around major game releases and other high-impact periods.
COMPENSATION: €21,420 - €22,260 A YEAR;
Salary ranges may vary. We're seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
We're an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
WHAT IT'S LIKE TO WORK AT ENEBA
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Position Description:
We are looking for a Principal QA Engineer to take ownership of a company-wide QA system and lead its continued development. You will dive into the current processes, leadership model, automation and tooling direction, quality controls, and improvement roadmap; challenge existing approaches where needed, and drive the next stage of maturity across engineering domains. We need a senior technical leader who sees Quality Engineering as an engineering system, connects business and technical risks with practical changes in the SDLC, test architecture, automation, environments, release quality, and metrics, and turns systemic problems into measurable and sustainable improvements. This is a senior individual contributor role working primarily through QA Technical Leads and Senior QA Engineers and partnering with Engineering Managers, Product, Architecture, and DevOps/SRE, while remaining hands-on in high-impact reviews, pilots, and critical investigations.
Responsibilities:
Take ownership of the company-wide Quality Engineering strategy, operating model, and improvement roadmap; continue evolving them as products, risks, and organizational needs change.
Assess Quality Engineering maturity across domains, identify systemic bottlenecks and inconsistencies, and prioritize the improvements with the highest company-wide impact.
Define and evolve cross-domain standards and guardrails for test architecture, coverage, quality evidence, testability, observability, release readiness, and production validation.
Drive continuous improvement of the end-to-end QA process and embed shift-left practices, quality controls, and risk-based gates across the SDLC together with Product, Engineering, Architecture, and DevOps/SRE.
Own the strategic direction of the QA toolchain and automation architecture, and validate key technical decisions hands-on through code, prototypes, and architecture reviews across UI and backend automation. Python is preferred, while Go, Node.js, or another suitable stack is also relevant.
Continuously benchmark market practices and emerging technologies, including AI; validate ideas through experiments and turn successful findings into company-wide transformation initiatives such as framework modernization, contract and performance testing, smarter test selection, and cloud-native test environments. Actively use AI in daily engineering work and advance its adoption across QA.
Define scalable release-quality principles and provide technical recommendations for systemic, cross-team, or ambiguous quality risks.
Lead cross-team investigations and root-cause analysis for critical incidents, unstable environments, systemic automation failures, and quality problems without a clear owner.
Establish meaningful quality metrics and make trends, risks, technical debt, and improvement outcomes visible to engineering leadership.
Develop QA Technical Leads as domain-level technical owners, strengthening their ability to translate company-wide direction into sustainable practices and decisions within their domains.
Influence, align stakeholders, and translate business, regulatory, and operational risks into clear engineering priorities.
Requirements:
8+ years in Quality Assurance / Quality Engineering, including technical leadership across multiple teams or domains.
Experience defining QA strategy, standards, or large-scale transformations with measurable results.
Deep knowledge of Quality practices risk-based testing, coverage strategy, shift-left, quality gates, testability, release readiness, and production quality signals.
Strong hands-on programming experience and the ability to design and contribute to scalable UI and backend automation. Python is preferred, but strong experience with Go, Node.js, or another relevant stack is welcome.
Strong experience with distributed backend systems, REST APIs, event-driven workflows, third-party integrations
Experience with CI/CD, Docker/Kubernetes, cloud-native or GitOps environments, and observability tools.
Ability to define useful quality metrics, communicate technical risk, and influence senior stakeholders
A research-driven mindset, practical experience evaluating new technologies, and confident, responsible, and active use of AI tools in everyday engineering work.
Good spoken and written English and Russian.
Nice to have:
Experience in fintech, crypto, payments, compliance, financial operations, or another regulated domain with complex integrations and high operational risk.
Experience with Kafka, MQ, Debezium, ledger-like systems, eventual consistency, and event-driven architecture.
Experience with contract, performance, load, resilience, or reliability testing.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
ГибридToronto; Ottawa; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ОфисSan Francisco, CA
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ГибридOttawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридSan Francisco
New York
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоRemote, United Kingdom
УдалённоThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
ГибридleadSan Francisco
seniorГеография найма не уточнена
Distributed
seniorExperience managing managers or teams distributed across regions and time zones
Dallas
УдалённоseniorPoland; Bulgaria; Ukraine; Hungary; Czechia; United Kingdom; Ireland; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com