Location: Remote Oregon; Remote Washington; Remote California; Remote Idaho; Remote Nevada
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
We are looking for a stellar Director of Finance to join our team! Reporting directly to the CFO, you will own the FP&A function and play an important role in shaping the company’s financial strategy. This is a high-impact position for a strategic thinker who is not afraid to "roll up their sleeves." You will be the bridge between financial data and executive strategy, ensuring our plans and investments are both strategic and sustainable.
WHAT YOU'LL BE DOING
- Financial Planning: Lead the annual budgeting and rolling forecast processes, delivering clear, data-driven insights to the CFO and the Board. Drive predictability, accountability, and strategic alignment across the organization;
- Business Partnership: Serve as a trusted advisor to the leadership team. You won't just report numbers; you'll provide the "why" behind them to influence business decisions;
- FinOps & Cloud Infrastructure: Serve as the financial lead for cloud spend, partnering with Engineering and Cloud Operations to analyze cost drivers, drive optimization initiatives, manage cloud vendor contracts, and secure optimal commercial terms to improve gross margin;
- Revenue Operations: Serve as a key partner to Sales on deal strategy and governance, guiding pricing and negotiations, approving deals, and optimizing for revenue quality and margin. Collaborate with Sales Leadership to design incentive-aligned compensation plans, review quotas, and drive insights on sales productivity;
- Business Intelligence & KPIs: Develop and maintain sophisticated dashboards tracking core business KPIs and performance metrics, driving clarity on unit economics and operational efficiency;
- AI & Finance Analytics: Leverage AI and advanced analytics to improve forecasting, automate workflows, and drive scalable, insight-driven finance operations;
- Executive Support: Support the CFO in high-stakes projects, including Board materials, executive QBR presentations, investor reporting and vendor contract management.
WHAT WE’RE LOOKING FOR
- Bachelor’s degree in Finance, Accounting, or Business. An MBA or CFA is preferred;
- 15+ years of progressive experience in FP&A and Finance Operations within both private and public company settings;
- Strong working knowledge of AWS, GCP, or Azure pricing models and services, with a clear understanding of how infrastructure and architecture decisions impact COGS and margins;
- Highly detail-oriented with a track record of building accurate, scalable financial models and ensuring data integrity across complex datasets;
- Experience applying AI-driven insights and advanced analytics to streamline financial planning, reporting, and data analysis processes, improving efficiency and decision-making;
- A proven ability to "think big" regarding strategy while "diving deep" into the granular details of a dynamic, fast-paced environment;
- Superior interpersonal skills with the ability to translate complex financial data into actionable narratives for non-finance stakeholders, with a proven track record of partnering effectively with Sales teams.
Applications will be accepted on a rolling basis.
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
We offer fantastic benefits for full time employees; in the US these include:
- Medical/dental/vision insurance with 100% coverage for employees
- Company contribution to your FSA
- Flexible Time Off - take the time you need
- Life Insurance, short and long term disability insurance
- 401(k)
- Wellness programs
- Annual professional development budget
- Financial planning and legal advice
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.
To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
As a Staff SDET, you’ll lead from the front– owning shared automation infrastructure, influencing release quality strategy, and driving initiatives that span teams and systems. This role sits at the intersection of hands-on engineering, architectural leadership, and org-wide quality influence.
You will architect and scale automation utilities/libraries, design and build internal tools that improve developer productivity and test efficiency, and establish testing strategies that ensure high-confidence releases across business-critical systems. You will work cross-functionally across teams and domains to influence quality culture, mentor engineers, and drive initiatives that shape how Fivetran builds and ships software. In addition, this role emphasizes leveraging AI driven solutions to accelerate testing, enhance developer productivity, and improve operational insights, making Fivetran’s quality practices smarter, faster, and more scalable.
This role requires deep technical expertise, architectural foresight, and the ability to scale impact beyond code through systems thinking, tool building, and strategic alignment.
Technologies You’ll Use
Languages & Frameworks: Java (17+), JUnit, REST Assured, Shell scripting; Python (optional)
Infrastructure & Tooling: Docker, Kubernetes, Terraform, Bazel, Buildkite
Cloud & Platform: AWS, GCP, Azure
Observability & Monitoring: Grafana, Prometheus, Datadog
CI/CD & Automation: Jenkins, CircleCI, GitHub Actions
Data & Testing:ELT pipelines, test automation utilities, whitebox testing strategies
Databases: SQL and NoSQL databases (e.g., Postgres, MongoDB)
What You’ll Do
Lead the architecture of internal tools, libraries, and utilities for test automation and benchmarking, enabling scalable quality solutions across teams and domains.
Define and evolve quality strategies covering testability, release readiness, performance, and reliability.
Drive cross-org quality initiatives to improve execution speed, observability, and feedback loops.
Identify systemic risks in business-critical systems and implement robust validation strategies.
Mentor engineers, influence design for testability, and champion best practices across the org.
Collaborate with engineering and product leaders to align testing priorities with platform and business objectives.
Skills We’re Looking For
8+ years of experience in the software industry with a focus on building test automation frameworks, tools, and infrastructure at scale.
Experience defining and driving code quality for tests (review processes, efficiency, maintainability).
Writes critical or common code shared across multiple teams.
Identifies and designs fixes for critical issues concerning core parts of the product.
Contributes to and enforces department-wide coding standards.
Identifies major improvements in product to improve quality and resilience.
Identifies and fixes performance, scalability, and reliability gaps in tests and test frameworks.
Defines testing efficiency and reporting strategies.
Defines guidelines for product releases, including quality gates and readiness criteria.
Expert in design principles and applying them to test architecture.
Strong knowledge of OOP (preferably Java)
Hands-on experience with cloud platforms (AWS, GCP, Azure).
Experience with CI/CD systems (Buildkite, Jenkins, GitHub Actions, CircleCI), modern build tools (Bazel, Maven, Gradle), and observability platforms (New Relic, Datadog, Prometheus, Grafana).
Strong background in infrastructure and container orchestration (Docker, Kubernetes, Temporal).
Strong understanding of data engineering concepts, and large-scale distributed systems.
Demonstrated ability to drive initiatives across multiple teams and influence business-critical systems.
Strong written and verbal communication skills to support complex technical discussions.
Knowledge of ELT pipelines, including testing data integrity, schema evolution, and pipeline reliability.
Demonstrated ability to incorporate AI techniques to improve test efficiency, defect detection, and productivity.
Experience evaluating and adopting emerging quality engineering practices (e.g., shift-left testing, chaos engineering, autonomous testing).
#LI-HYBRID
#LI-PE1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London
Workplace: Hybrid
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers. You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps. You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires.
Location & work mode
This role is anchored to our London hub. We’re looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), with flexibility around scheduling, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What You’ll Do
- Act as the customer’s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
- Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.
- Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
- Design and execute migrations and implementation plans that set customers up for long-term success; provide clear handoffs to post-sale teams (context, decisions, risks, and next steps).
- Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.
- Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion.
What We’re Looking For
- 5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
- Experience with Github and git; Linear and/or Jira strongly preferred
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- CS degree or engineering background strongly preferred
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
- Comfort with SQL and scripting (e.g., Python or JavaScript)
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work:
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- A story about our mission: Read Me https://linear.app/readme
- A video series: Conversations on Quality https://linear.app/quality
- Karri’s Every interview: Most SaaS Companies Got AI Wrong. Linear Waited. https://www.youtube.com/watch?v=8QcW9-dal0g
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
Auth https://supabase.com/auth, written in Go https://github.com/supabase/auth (server) and with client libraries for TypeScript https://github.com/supabase/supabase-js, SSR https://github.com/supabase/ssr and for other frameworks and technologies, is one of the most popular products in the Supabase stack. We are seeking someone to help us build new and maintain existing Auth features.
WHAT YOU’LL BE RESPONSIBLE FOR
- Designing and implementing secure, scalable authentication features in Go and TypeScript.
- Working across the stack: from server-side protocols to client-side libraries for frameworks like Next.js.
- Owning the performance, reliability, and scalability of the Auth server across Supabase's infrastructure.
- Contributing to the evolution of our Auth architecture, including support for OAuth, OIDC, SAML, and other protocols.
- Planning and executing safe database migrations across a large fleet of Postgres instances.
- Building and improving observability: metrics, tracing, alerting, and dashboards to keep the system healthy at scale.
- Writing and reviewing RFCs as part of our product development process.
- Collaborating with engineers across Supabase to ensure a seamless experience for developers using our tools.
- Supporting the community and responding to developer feedback on GitHub, Discord, and other channels.
YOU MIGHT BE A GOOD FIT IF YOU
- (Required) Have 4+ years of professional experience writing and shipping Go in production.
- (Required) Have 2+ years of professional experience working on an authentication system (implementing protocol support, maintenance at scale).
- (Required) Have strong relational database experience (Postgres or MySQL); Postgres experience is a bonus.
- Have strong knowledge of TypeScript in addition to Go (languages used daily).
- Have strong knowledge of web technology fundamentals (cookies, sessions, JWT, HTTP, browser APIs).
- Have good knowledge of and deep interest in authentication security (passwords, protocols such as OAuth, OIDC or SAML, cryptography fundamentals such as hash functions, signatures and ciphers).
- Have experience working with multiple web frameworks like Next.js (or other SSR alternative in the JavaScript space) and traditional web frameworks like Ruby on Rails, Django, Laravel or equivalent (in any language).
- Have good technical writing skills (RFC process is an important part of making changes to the Auth product).
- Have hands-on experience building and operating services at significant scale.
- Have deep understanding of systems-level concerns: memory management, concurrency patterns, and compute resource optimization in Go.
- Have experience with Kubernetes and AWS (or comparable cloud platform) in a production setting.
- Have solid grasp of observability practices — metrics, distributed tracing, structured logging, and alerting (e.g., Prometheus, Grafana, OpenTelemetry).
- Have experience managing database schema migrations safely at scale.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is shipping a wave of new products this year, and we’re investing heavily in the platform underneath all of it. That platform supports hundreds of engineers and carries high-scale production traffic every day — and it has grown faster than its foundations. This year is about closing that gap.
Right now, too much of that work leans on a handful of experts unblocking the same provisioning and operational workflows by hand. The top priority for this role is turning that into paved roads: self-service systems with clear ownership, safe defaults, strong guardrails, and adoption we can measure — a platform teams trust enough to stop thinking about, so they can focus on their products instead of ours.
The concrete goal is on this year’s roadmap: spinning up a new region or application environment should take hours, not days. Getting there means building real multi-region, cross-account networking and a continuous-deployment flow teams can trust, then a self-service layer on top. We’re the container company building our own internal platform, so the bar for the easy path also being the safe path is high.
You’d join a team of four, growing to seven this year — this is one of those hires. We’re looking for a senior engineer who can own significant parts of this platform end to end, drive projects to real production adoption, and raise how the whole team builds.
RESPONSIBILITIES
This is a senior, deeply hands-on role. You’ll own significant components, drive projects from design through production adoption, and shape the platform’s technical direction while helping teammates grow. Concretely, you will:
- Turn ambiguous infrastructure problems into clear designs and working systems — contributing to RFCs and architecture reviews, and driving your projects to done.
- Build self-service capabilities and platform APIs (primarily in Go) for onboarding, provisioning, deployment, observability defaults, and day-2 operations — with contracts and docs teams actually use.
- Apply and help shape delivery standards with Terraform, GitOps on Argo CD, progressive rollout, and strong testing — including the continuous-deployment flow we’re missing today.
- Strengthen the multi-tenant EKS foundations for reliability, security, scale, and cost: Envoy Gateway ingress, traffic routing, and multi-region, cross-account connectivity.
- Improve SLOs, alerting, and incident follow-up on Grafana Cloud so production gets safer and less dependent on heroics.
We measure this work by outcomes the consuming teams feel: how fast they can provision and ship, how much they can do without us, and how reliably it all runs.
AI-ASSISTED OPERATIONS
We’re investing in AI-assisted and agentic workflows to cut operational toil, and we care that they stay safe, auditable, and human-reviewed. You’ll help shape where they earn their place and where they don’t. Early targets:
- Alert enrichment and incident context-gathering: assembling the relevant signals, history, and runbook so the on-call engineer starts with context instead of a blank page.
- Runbook-assisted diagnosis and remediation recommendations, with a human in the loop on anything that changes production.
- Onboarding and readiness assistants that answer the questions our experts answer today.
If you’ve built operational automation and have a healthy skepticism about where automation belongs, this is a place to put both to work.
ON-CALL
Operational ownership is part of the job. You’ll join the rotation after onboarding and shadowing, and help improve on-call itself: better alerts, stronger runbooks, less toil, and blameless postmortems aimed at prevention.
QUALIFICATIONS
- 6+ years of hands-on software engineering in backend, infrastructure, or platform engineering, though we weight real depth and impact more heavily than exact tenure.
- Strong software engineering in Go or a similar language: design, testing, debugging, review, and long-term maintainability.
- A track record of building, shipping, and operating cloud services or infrastructure in production.
- Deep expertise in at least one of Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms — plus solid Linux and production-ops fundamentals.
- Experience shaping technical direction and working effectively across teams.
- Clear written and verbal communication in a remote environment (RFCs, design docs, incident writeups).
- Bachelor’s in CS/Engineering or equivalent practical experience.
Nice to have: EKS and ingress/CNI/service-mesh experience; observability with OpenTelemetry/Prometheus/Grafana; CI/CD and progressive delivery (GitHub Actions, Argo CD, canaries); driving migrations or adoption programs across teams.
You don’t need every item here. We value strong systems judgment, real depth in at least one area, and curiosity across the rest.
WHAT TO EXPECT
First 30 days
- Build context, meet partner teams, ship your first change, and shadow on-call.
First 90 days
- Own a meaningful platform component or project with a clear plan and metrics, and take an improvement from design to production.
One-year outlook
- Own a significant part of the platform and become a go-to for it — contributing to a major cross-team initiative (for example, self-service provisioning of new regions and environments, or the multi-region networking and CD foundations behind it) and establishing durable patterns your team relies on.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $160,900 – $260,700 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Home Based - Americas; Home based - EMEA
This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. The Telco department is composed of three regional teams (APAC, EMEA and AMER).
We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Telco Field Engineering Director at Canonical
The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team.
The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing teams in worldwide.
What your day will look like
Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
Solve customer problems by promoting our technologies and being a trusted advisor
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers and managers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: EMEA Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for experienced backend engineers who care deeply about reliability, performance, and scalability. You’ll design, build, and evolve the systems that power communication at massive scale - while helping us push the boundaries of what great engineering can look like.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value - and how to make them better.
A healthy skepticism for “the way things are done.”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Design and build distributed systems in Go that help customers send timely, relevant messages at scale
Collaborate across teams to debug issues and deliver reliable solutions
Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Americas Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for experienced backend engineers who care deeply about reliability, performance, and scalability. You’ll design, build, and evolve the systems that power communication at massive scale - while helping us push the boundaries of what great engineering can look like.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value - and how to make them better.
A healthy skepticism for “the way things are done.”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Design and build distributed systems in Go that help customers send timely, relevant messages at scale
Collaborate across teams to debug issues and deliver reliable solutions
Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and AI engineers, and you'll set the standard for what product looks like here. PMs at Baseten don't sit above engineers. You earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences.
Once a model is deployed, keeping it fast, reliable, and economical at scale is where production inference is won or lost. You'll own the surface that makes that happen: how deployments autoscale, how traffic is routed, how the system fails over, and how workloads scale across clusters and regions. You'll own these as products end to end, both how they work under the hood and how customers configure and observe them, and you'll set the roadmap that infrastructure and product teams alike can build toward. This space is still evolving. Think cloud infrastructure in the mid-2000s. Your job is to make it 10x easier to reliably scale and serve AI models in production, and to set the market standard.
This role is a great fit if you love getting deep in the technical details, and if you'd rather do whatever it takes to ship for customers than stay in the strategy, UX, or docs layer. You're drawn to platforms, systems, GPUs, models, and scaling infrastructure more than to applied AI, and you find real satisfaction in the foundational, sometimes unglamorous work that makes AI systems reliable and scalable at the infrastructure level.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Product and Infrastructure teams:
- How we built Multi-cloud Capacity Management (MCM) https://www.baseten.co/blog/how-we-built-multi-cloud-capacity-management/
- How the Baseten Delivery Network (BDN) makes cold starts fast https://www.baseten.co/blog/how-the-baseten-delivery-network-bdn-makes-cold-starts-fast/
- Baseten brings AI video to life on Nebius https://www.baseten.co/blog/ai-video-nebius-baseten-inference-stack/
RESPONSIBILITIES
- Own how workloads scale and where they land, from autoscaling to demand (up under load, down to zero when idle) to a single placement policy that expresses region, compliance regime, and capacity preference.
- Give compliance-bound workloads right-of-way on sensitive capacity.
- Make production inference reliable by default, so every request reaches a healthy replica and rolling deploys never drop traffic.
- Define region-aware routing, with multi-region and active-active failover as first-class policy, plus health-aware recovery from stuck or bad replicas.
- Build the release engine beneath safe rollouts: the traffic-shifting that powers canary, shadow, and A/B, along with warm-ups, drain, and probes.
- Push the cost and performance frontier for serving AI at scale across latency, throughput, uptime, and cost efficiency.
- Drive a measurable decline in MTTR through self-serve incident management.
- Set the roadmap that infrastructure and product teams build toward, and own each capability end to end, from backend behavior through the customer-facing configuration and observability surface.
REQUIREMENTS
- 8+ years in product management, including deep experience with infrastructure, distributed systems, or ML serving.
- Fluency reasoning about scaling, routing, failover, and the cost/performance frontier, at a level that earns the respect of staff engineers.
- Experience owning capabilities end to end, backend through UX, rather than a single slice.
- Track record driving cross-team roadmaps and the dependencies beneath them.
- Comfort defining a category that doesn't fully exist yet.
NICE TO HAVE
- Hands-on experience with GPU infrastructure.
- Experience with Kubernetes.
- Experience with serving frameworks like vLLM, TensorRT-LLM, or SGLang.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a senior software engineer to join our Kubernetes product team. As a member of that team, you will build the operators and addons; the former, offering complete lifecycle management of mission-critical components, and the latter, a zero-ops experience for seamlessly integrating projects into your Kubernetes.
You will gain familiarity with the latest features in Kubernetes and look to incorporate the best of open-source to bring functionality to our end-users. You will collaborate with industry peers and partners to bring the right solutions to our customers.
This is an exciting opportunity for a senior software engineer passionate about open source software, Linux, Golang, Python and Kubernetes.
Location
: This is a remote position available in EMEA and the Americas.
What you will focus on
Work closely with other leads, assuming joint responsibility for outcomes at the team, department, and company level.
Mentor, develop, and advise colleagues on their career progression.
Write high-quality code to create new features
Debug issues and interact with a vibrant community
Collaborate proactively with a distributed team
Work from home with global travel 2 to 4 weeks for internal and external events
What we are looking for in you
You are a Golang developer also fluent in Python
You have experience with Kubernetes
You have strong written and verbal communication skills
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You love technology and working with brilliant people
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Be the voice of Canonical across channels
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are looking for an outstanding colleague to join our communications team as a senior social media specialist. Our brand is part of a global open source ecosystem. We encourage adoption through community engagement. We build credibility and trust through advocacy and thought leadership. The ideal person for this role is driven to develop and implement social media strategies focused on long-term brand equity and differentiation. You will have the opportunity to advance your career with a brand that touches every aspect of the modern technology stack.
Our communication strategy provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of open source.
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience translating strategy into impact, and collaborating with multiple stakeholders. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation and AI to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail.
This is a senior role reporting to the director of communications.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Develop and own the communications strategy across multiple channels, with a focus on excellent planning, messaging quality and timely delivery
Deliver regular analysis and reporting on various communications channels, content performance and campaigns results
Support the growth and nurturing of Canonical’s enterprise audience, while increasing product adoption
Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
Be audience centric and use modern tools to understand market sentiment
Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content.
Package all of Canonical’s product offerings and educational material creatively, while overseeing distribution strategy and alignment across channels
What we are looking for in you
Understanding of best practices for communications in tech
Deep experience with all major social media platforms with strong creative judgement
Hands-on knowledge of social media management and analytics tools
Interest in mentorship and team development
An analytical eye and the ability to develop measuring frameworks to inform senior decision making
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment with campaign objectives, paid media strategies and PR/AR initiatives
Excellent verbal and written communication skills, strong content marketer
Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Process owner for organic social media, establishing standards and leading planning and distribution across channels
Interest in video and production, with some projects or strong thoughts on the use of video in social media
Willingness to travel up to 4 times a year for internal or external events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
IN THIS ROLE YOU WILL
- Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
- Solve complex performance and scalability challenges.
- Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
- Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
YOU’LL LOVE THIS JOB IF YOU
- Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
- Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
- Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
- Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
QUALIFICATIONS
- 10+ years in full-stack software engineering, ideally Python and Typescript
- Expertise in domain modeling, distributed systems, data stores, message queues
- Excellent written and verbal communication skills
- Experience with PostgreSQL, ClickHouse, and Kafka is preferred
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
IN THIS ROLE YOU WILL
- Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
- Solve complex performance and scalability challenges.
- Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
- Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
YOU’LL LOVE THIS JOB IF YOU
- Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
- Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
- Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
- Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
QUALIFICATIONS
- 10+ years in full-stack software engineering, ideally Python and Typescript
- Expertise in domain modeling, distributed systems, data stores, message queues
- Excellent written and verbal communication skills
- Experience with PostgreSQL, ClickHouse, and Kafka is preferred
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
WHAT YOU'LL DO
- Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
- Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
- Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
- Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
WHAT YOU'LL BRING
- First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
- Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
- A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
- A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
- A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
WHAT WE OFFER
- Competitive salary 150,000 EUR to 180,000 EUR
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
WHAT YOU'LL DO
- Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
- Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
- Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
- Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
WHAT YOU'LL BRING
- First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
- Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
- A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
- A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
- A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
WHAT WE OFFER
- Competitive salary : £135K- 170K
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- [In the UK] Private medical insurance through AXA
- [In the UK] Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are hiring a Software Engineer to build systems across Fraud, UIM (User & Identity Management), and Identity. This role sits at the intersection of security, risk decisioning, and product experience. You will help build detection and enforcement capabilities for fraud and account takeover, as well as the identity primitives that power authentication, authorization, and safe account access.
This work is deeply cross-functional. You will partner closely with Fraud Ops, Risk Strategy, Security, Product, and Data to ship improvements that are measurable in loss reduction, attack containment, and user experience.
WHAT YOU’LL DO
- Build and evolve backend services that detect and prevent fraud across multiple surfaces, including account access and money movement.
- Develop enforcement and response tooling that enables fast, safe actions such as identity locks, business locks, payment freezes, and other containment levers.
- Improve protections against account takeover (ATO), including risk-based step-ups, monitoring, and targeted friction controls (for example “under attack” style controls and MFA surge detection/alerting).
- Design and operate high-signal systems with strong observability: metrics, dashboards, alerting, and playbooks for incidents and fraud campaigns.
- Partner with UIM/Identity stakeholders to strengthen authentication and identity foundations (roles, permissions, identity state, and related platform primitives).
- Drive end-to-end delivery: technical design, implementation, rollout strategy, and iteration based on outcome metrics.
WHAT YOU’LL NEED
- 3+ years of software engineering experience (or equivalent).
- Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability).
- Experience building data-informed detection or decisioning systems (rules engines, scoring, anomaly detection, or similar), or strong interest in learning in this domain.
- Proven ability to operate production systems: debugging, incident response, and improving on-call quality through instrumentation and automation.
- Strong cross-functional communication skills and comfort working with product and operations partners.
Nice to Have
- Experience in fraud, risk, identity, authentication, authorization, abuse prevention, or security engineering.
- Familiarity with payments rails, card transaction risk, or account security patterns.
- Experience building internal tools for operations teams (case management, investigation, enforcement workflows).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Home Based - Americas; Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
These opportunities are available in the APAC and AMER regions and are remote positions.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas
We are hiring a
regional sales manager
in North America to lead the direct sales team in the region. Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
As we continue to grow we are looking to hire both Enterprise Sales and Alliances Sales representatives to drive revenue growth and meet our goals.
Our
Alliances Sales Directors
own a book of business helping to enable Canonical to work with its go to market partners, hardware vendors, software vendors, solutions integrators and distributors and channels. With a fast growing channel business, GSI/SI and Hardware partners, we need to enable, manage and grow business opportunities and drive market expansion alongside revenue growth.
Reporting to the Alliances leadership, you will be working with direct sales, marketing, product, customer success, finance, legal and support as you demonstrate thought leadership, practical skills, and apply your knowledge and experience to help us grow in this critical area.
Our
Enterprise Sales Executives
own the relationships with our direct customers and are responsible for maintaining and growing relationships that result in mutually beneficial engagements. They help craft solutions that enable our customers to be more efficient, solve more complex problems and walk the path with the customer to get the best possible results.
Reporting to Sales leadership, you will work across either a region or a vertical and you can bring your knowledge of previous customers with you. We are committed to giving customers the most knowledgeable and most competent partners in sales so that we can succeed together.
Location:
We have remote opportunities available globally.
These roles entail
Advancing a deep understanding of Linux and cloud software ecosystem, and open source selling models
Experience with negotiating contracts and commercial business terms
Building and expanding strategic relationships
Building and owning the strategy and the development of the sales engagements
Growing customers awareness of open source capabilities on Canonical Ubuntu
Delivering on targets, objectives and providing a voice of the partner and/or customer
Travelling both domestically and internationally to drive partnerships in person
Aligning and supporting internal Field teams to identify, support, grow and transact
Working closely with Marketing, Sales Engineering and Product Management to deliver on targets, objectives and provide a voice of the partner and/or customer
Leading executive interlocks between partners/customers and our own leadership team
What we are looking for in you
Track record of going above-and-beyond expectations to achieve revenue outstanding results in our technological field
Experience with Linux and opensource
Exceptional academic track record from both high school and university, regardless of seniority of current position
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation with results orientated mind set and a high level of personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long and more regularly to meet clients and partners as required
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program including Health and Wellness platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Bengaluru, Karnataka, India, APAC
Зарплата не указана
ГибридLondon
Зарплата не указана
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