Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Machine Learning Engineer, Customer Memory.
About the job
This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves.
You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work.
Responsibilities
In this role, you’ll:
Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets.
Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking
Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships.
Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces.
Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands.
A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability.
Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn.
Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production.
Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking.
Desired:
Experience with Go and/or Python.
Experience with event-streaming systems (e.g. Kafka).
Experience building LLM-backed products.
Practical experience applying ML, e.g. building, evaluating, or productionizing models.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 13, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Vice President of Platform Engineering reports to the CTO and leads the strategy, organization, and execution for 1Password’s core service and development platforms. The VP is accountable for building secure, reliable, and scalable foundations that enable teams across 1Password to deliver, operate, and own with autonomy, speed, and unambiguous accountability. The VP owns operations, drives delivery, and develops a high-performing team to achieve impactful results.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Experience: 10+ years of experience in software engineering, with at least 7 years in a leadership role, preferably with experience building and operating at the intersections of IaaS, SaaS, and the cybersecurity industry.
- Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related fields; or proven equivalent work experience.
- Proven track record establishing durable, full-lifecycle ownership for critical platforms and services, including adoption, customer experience, reliability, security, cost, incident response, and continued evolution.
- Proven ability delivering and operating cost-effective mission-critical infrastructure and platform systems serving internal- and consumer-facing software products, operational efficiency and market expansion.
- Strong business and technical acumen in systems and software engineering, proven ability to lead an organization and culture delivering best practices and innovation.
- Exceptional analytical and strategic thinking skills, with the ability to define, develop and execute strategic plans across a wide set of objectives, driving committed quantifiable results.
- Extensive experience in building, maintaining, and influencing operational excellence, including process and system optimization, scalability, and the development and management of performance metrics
- Demonstrated ability to collaborate effectively with C-suite leaders and cross-functional teams, aligning on strategic priorities to achieve shared objectives.
- Outstanding communication skills, with the ability to convey complex ideas clearly, build trust, inspire broadly, gaining alignment across diverse stakeholders.
- Proven expertise in leading and sustaining multi-year transformational initiatives in fast-paced, complex, and dynamic environments.
- Proven experience building, developing and scaling high-performing teams.
What you can expect:
- Leadership: Continuously evolve, develop and execute the Platform Engineering vision, strategy, objectives, and roadmaps, aligning and laddering it with the company strategy and customer needs. Proactively incorporate market and industry trends, competitive landscape, and customer insights to identify opportunities, informing strategic decision-making.
- Transformation: Lead multi-year changes to 1Password’s engineering architecture and operating model, building shared platforms, supported paths, and common practices that improve reliability, security, developer effectiveness, and the company’s ability to scale.
- Company Initiatives: Lead technology-adjacent strategic initiatives that facilitate delivering best-in-class engineering results, from inspiration and innovation, to implementation and iterative improvement.
- Operations: Design and evolve the organization, ownership model, and operating mechanisms needed to execute the strategy. Establish clear accountability for the platforms and services the organization operates directly, while creating governed, supported paths that enable other teams to own and operate their products independently.
- Engineering Systems and Practices: Advance how software is built and operated across 1Password through ubiquitous engineering standards, operational excellence, and safe, measurable Agentic Engineering practices. Establish the platforms, controls, and evidence needed for teams to adopt these practices while remaining accountable for their results.
- Performance: Establish clear, quantifiable outcomes across the organization and operating mechanisms that expose progress, quality, adoption, operational health, and business impact. Use evidence to make investment, prioritization, and organizational decisions, transparently providing actionable insights for the executive team and organizational leaders.
- Cross-functional Collaboration: Build strong relationships across the company to proactively identify needs, align strategies, and optimize your company-wide impact. Foster collaboration within and beyond the Technology organization to influence change. Apply critical feedback toward achieving strategic goals. Represent the technical organization in senior leadership meetings, providing updates on strategic initiatives, operational execution, and industry trends and their implications.
- Team Leadership: Build and lead a high-performing team by mentoring and coaching direct reports, evaluating organizational talent, and implementing plans to prepare talent for future business demands.
- Leadership Growth: Invest in the growth and development of the leaders within the technology organization across 1Password via direct mentorship, sponsorship, and participation at sibling organization events, as well as providing leadership alongside cross-functional partner teams, such as Product, Security, People/Talent, Operations and L&D.
- Culture and Org Health: Drive and evolve our high-performance culture, fostering psychological safety, inclusivity, ownership, and agility. Champion initiatives to enhance the employee experience organizationally- and company-wide.
- Financial Oversight: In partnership with Finance, own the organization’s investment and capacity strategy, balancing current operations, future-state transformation, and targeted growth. Ensure resources are allocated against the highest-value outcomes and adjust plans when evidence or business priorities change.
USA-based roles: The annual base salary for this role is between $302,000 USD and $483,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles: The annual base salary for this role is between $278,000 CAD and $445,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, Austin, TX
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Center Strategy & Commercial Management Specialist
Sony Interactive Entertainment is seeking a
Data Center Strategy & Commercial Management Specialist
to support the ongoing evolution of SIE’s global colocation footprint. This role sits within the Technical Operations department of the Global Developer Future Technology Group (GDFT), the organization responsible for building and operating the data center infrastructure that underpins PlayStation’s Cloud Gaming, Broadcast, and Developer Platform services worldwide. Our colocation environments host critical workloads ranging from real-time game streaming to content distribution, developer build systems, and testing environments.
The successful candidate will lead the strategic planning, commercial management, and capacity management of SIE’s global colocation estate, ensuring infrastructure availability aligns with business growth, resilience, performance, and cost objectives. This role is responsible for translating business growth forecasts into practical colocation capacity, power, and infrastructure strategies across existing and future sites. The role combines commercial leadership, provider management, infrastructure planning, and technical coordination across a complex global environment.
This is not a facilities operations role; however, the successful candidate must possess strong technical literacy in colocation infrastructure, including mechanical and electrical resiliency models, power and cooling constraints, and operational dependencies, in order to support informed commercial, contractual, and strategic decisions.
Responsibilities:
Colocation Strategy & Capacity Planning
– Translate business growth forecasts and platform requirements into short-, mid-, and long-term colocation capacity strategies across existing and future sites, accounting for scalability, resiliency, performance, and regional demand.
Commercial Management
– Own the commercial strategy and lifecycle of SIE’s global colocation footprint, including renewals, expansions, exits, commercial obligations, and strategic capacity planning across multiple providers and regions.
Commercial Negotiations
– Lead commercial negotiations with colocation providers for renewals, expansions, new capacity acquisitions, and related commercial agreements in partnership with internal legal and procurement teams.
Provider Relationship Management
– Develop and manage strategic relationships with colocation providers, ensuring effective oversight of contractual obligations, service delivery, commercial commitments, escalations, and operational performance.
Infrastructure Planning Coordination
– Partner with operations, engineering, product, and business intelligence teams to translate deployment forecasts into actionable power, space, and capacity requirements across the global estate.
Colocation Sourcing & Market Analysis
– Support colocation sourcing activities including market assessments, provider evaluations, regional capacity analysis, commercial benchmarking, and expansion planning.
Vendor & Contract Oversight
– Manage contract governance, service-level oversight, commercial risk, and compliance requirements across a diverse global provider ecosystem.
Commercial Analysis
– Support sourcing and capacity decisions through commercial analysis, provider benchmarking, market comparisons, and evaluation of colocation pricing, terms, and service offerings.
Lifecycle Governance
– Maintain oversight of key commercial and operational milestones, including lease events, capacity commitments, renewals, expansions, migrations, and decommissioning activities.
Performance & KPI Management
– Define, monitor, and report on operational and commercial KPIs to drive accountability, transparency, and continuous improvement across the colocation estate.
Executive Reporting & Governance
– Develop reporting and governance frameworks that provide clear visibility into capacity, commercial exposure, provider performance, risk, and strategic opportunities.
Market & Industry Awareness
– Maintain awareness of colocation market trends, regional supply dynamics, pricing movements, provider capabilities, and industry developments to support strategic decision-making.
Regulatory & Sustainability Alignment
– Ensure infrastructure planning and commercial decisions align with environmental, sustainability, regulatory, and compliance requirements across multiple global regions.
Decision-Making & Strategic Recommendations
– Operate effectively in environments with evolving or incomplete business forecasts, providing infrastructure and commercial recommendations that balance growth, risk, timing, and cost considerations.
What We’re Looking For:
7+ years of experience in colocation strategy, data center commercial management, infrastructure sourcing, capacity planning, or related disciplines within large-scale global environments.
Demonstrated experience leading commercial negotiations with colocation providers, including renewals, capacity expansions, pricing negotiations, SLAs, and contractual commitments.
Strong understanding of colocation commercial constructs, including leases, service orders, SLAs, power commitments, contractual obligations, and provider governance models.
Experience managing colocation provider relationships across multiple regions, with understanding of market dynamics, supplier capabilities, and commercial models.
Strong understanding of colocation infrastructure, including power, cooling, resiliency, and capacity constraints, with the ability to connect technical considerations to commercial and business outcomes.
Experience translating business or deployment forecasts into actionable infrastructure capacity, power, and space strategies.
Experience supporting colocation sourcing activities including provider evaluations, market analysis, commercial assessments, expansion planning, and capacity negotiations.
Experience evaluating colocation commercial proposals, pricing structures, service offerings, and contractual terms to support infrastructure and capacity decision-making.
Strong analytical and organizational skills, with the ability to manage complex datasets, contractual obligations, lifecycle milestones, and regional planning assumptions across a global footprint.
Experience developing governance processes, KPI frameworks, and executive-level reporting for infrastructure, commercial, or capacity management functions.
Excellent communication and stakeholder management skills, with the ability to influence technical, operational, financial, legal, procurement, and business stakeholders across multiple levels of the organization.
Self-motivated, detail-oriented, and comfortable operating within a fast-paced, globally distributed environment.
Ability to operate effectively at both strategic and tactical levels, balancing long-term infrastructure strategy with day-to-day commercial and operational priorities.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$184,500
—
$276,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the role
We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally.
What you'll do
Team leadership
Lead and mentor a team of ~10 People Associates
Set goals, monitor performance, and run regular evaluations
Ensure the team follows company policies and procedures
HR service delivery
Oversee handling of HR inquiries from employees across multiple countries
Act as the first escalation point for complex issues and ensure timely resolution
Knowledge transfer & launches
Partner with Tier 2 HR and the business to transition processes into Tier 1
Own process documentation and knowledge transfer milestones
Ensure coverage is in place for all country deliverables
O
perational excellence
Improve HR processes and systems for efficiency and accuracy
Drive adoption of manager and employee self-service tools
Support Workday onboarding and data accuracy
Collaborate with Payroll to ensure timely, accurate salary payments
Team development & continuous improvement
Create development opportunities that grow the team's skills
Identify process gaps and implement improvements based on team and employee feedback
What we're looking for
Based in Hungary, able to work from the Budapest office 3+ days/week
Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy
Fluent English (written and spoken)
Bachelor's degree in HR, Business Administration, or related field
Proven people management experience with a focus on team development
Background in employee lifecycle processes and HR service delivery
Familiarity with HR metrics and ERP systems; Workday experience is a plus
Strong communication and stakeholder management skills
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Mexico City, Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Supervisor, Billing Operations.
About the job
We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.
You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.
Responsibilities
In this role, you’ll:
Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.
Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs.
Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers.
Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting.
Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy.
Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews.
Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations.
Onboard, train, and mentor team members to maintain high operational standards across the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in a billing operations role
Experience with Salesforce
Experience with supporting team members from a supervisory standpoint
Excellent communication skills for internal and external stakeholders
Proficiency in Excel
Strong attention to detail
Ability to prioritize and multitask throughout high volume order processing
Ability to identify, analyze, and resolve issues independently
Collaborative working style and experience working cross-functionally
Ability to support flexible timezone meetings periodically
Excellent written, and verbal communication skills in English
Desired:
Experience working in the SaaS/technology industry
Experience working with an international team
Knowledge of and experience with SOX controls
Experience with Zuora
Location
This role will be remote, and based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We're looking for an experienced recruiter to join our Business Recruiting team and support hiring across Notion's Foundation (G&A) organization, including People, Legal, and Finance.
You'll be a trusted partner to hiring managers and leaders, owning searches end-to-end, developing creative strategies to find hard-to-reach talent, and helping teams make thoughtful hiring decisions. We're looking for someone who loves the craft of recruiting, thrives on solving complex hiring challenges, and brings a strong sense of ownership, curiosity, and resourcefulness to everything they do. You'll have the opportunity to make a meaningful impact while helping us raise the bar for how we hire at Notion.
This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own full-cycle recruiting across People, Legal, and Finance, independently driving searches from intake and sourcing through assessment, offer, and close.
- Build trusted hiring partnerships, developing a deep understanding of business needs, proactively communicating progress, and bringing solutions to hiring challenges.
- Develop creative sourcing and talent strategies for specialized roles, using market research, talent mapping, and targeted outreach to engage exceptional candidates.
- Deliver an exceptional candidate experience, building meaningful relationships and thoughtfully engaging candidates throughout the hiring journey.
- Embrace new ways of working, thoughtfully leveraging AI and modern recruiting tools to improve efficiency, quality, and outcomes.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of full-cycle recruiting experience supporting specialized or niche roles in fast-paced, high-growth environments.
- Proven ability to independently source, assess, and close exceptional talent, including hard-to-find candidates.
- Strong hiring manager partnership skills, with the confidence to advise, navigate tough conversations, and influence hiring decisions.
- A proactive, solutions-oriented approach, using data, market insights, and sound judgment to overcome challenges and drive searches forward.
- Excellent communication, organization, and attention to detail, with the ability to prioritize, navigate ambiguity, and deliver an inclusive, high-touch experience.
- A collaborative, team-first mindset—we're all gardeners here—with curiosity and a willingness to experiment with AI and emerging tools to improve how we work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $170,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London, United Kingdom
Workplace: remote
NovaKid - Novakidschool (online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK. Our customers come from more than 50 countries all over the world. We have 100K+ students and 4K+ teachers. Our international team is proud of 450+ developers / support managers and marketing gurus.
We are looking for the Leraning Content Editor.
Help turn lesson content into learning that works. We are looking for a Learning Content Editor who can recognise what makes a lesson clear, engaging and effective, whether it was created by a person, AI or a combination of both.
You will review lesson drafts and completed lessons, looking beyond correct language to the overall quality of the learning experience. You will work closely with content creators, project managers and proofreaders to make sure lessons achieve their intended outcomes.
What you will do
Check that activities teach, practise and assess the intended learning outcomes.
Assess logical flow, scaffolding, pacing and suitability for learners’ ages and levels.
Spot opportunities to make lessons more engaging and give learners more meaningful practice.
Review slides, instructions, teacher notes and interactions for clarity and intuitive use.
Identify English that sounds unnatural, awkward or overly formulaic, even when it is grammatically correct.
Provide specific suggested changes, explain why they matter and check the creator’s revisions.
Use AI and automation thoughtfully to support efficient, consistent editorial review.
You will recommend improvements, including sample wording or alternative activities where useful; creators implement all changes. The role focuses on educational editorial review, with detailed proofreading handled by proofreaders.
What you will bring
Experience reviewing or developing educational content and a strong understanding of how learners build skills.
Native-level English, with an excellent ear for natural phrasing, dialogue and age-appropriate language.
The ability to explain editorial decisions clearly and give constructive, practical feedback.
A collaborative approach, sound judgement and reliable organisation.
An open, critical approach to AI and an interest in useful automation.
Experience with English language learning materials and interactive digital lessons would be an advantage.
Qualifications and experience
A relevant bachelor’s degree, such as Education, English or Linguistics.
At least three years’ experience editing or developing educational content.
Native-level English and a sound understanding of what makes lessons effective and engaging.
Clear, constructive communication and confidence using AI tools.
Experience with English language learning materials would be an advantage.
We Offer
Fully remote work
A chance to shape the future of AI-driven education
A dynamic team that loves building innovative products
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a
professor in a quantitative discipline, a technical founder or a staff-level engineer
and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required.
What to expect
A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers
Access to Claude models and GPU compute
Connection to the broader AI safety and security research community
Interview process
The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check.
Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027.
You may be a good fit if you
Are motivated by making sure AI is safe and beneficial for society as a whole
Are excited to transition into working on empirical AI research full-time
Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer)
Thrive in fast-paced, collaborative environments
Can implement ideas quickly and communicate clearly
Strong candidates may also
Have experience authoring research papers in machine learning, NLP, or AI safety
Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases
Mentors and research areas
Potential Anthropic mentors include:
Sara Price
: leads the Alignment Training team; background in data science
Ethan Perez
: leads the Alignment Science team; background in machine learning
Evan Hubinger
: leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI)
Samuel Marks
: leads the Scalable Oversight team; background in mathematics
Elana Simon
: researches the interpretability of language models and biological models; background in biomedical informatics
Belinda Li
: researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT)
Jack Lindsey
: leads the Model Psychology team; background in theoretical neuroscience
Nicholas Carlini
: researches adversarial machine learning and AI security; previously at DeepMind and Google Brain
Jascha Sohl-Dickstein
: works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain
Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include:
AI safety & alignment
Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains.
Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios.
Model Organisms: Creating
model organisms of misalignment
to improve our empirical understanding of how alignment failures might arise.
Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures.
Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment.
AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations.
AI security & frontier red-teaming
Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography.
ML systems & reinforcement learning
Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines.
For a fuller picture of the questions we care about, see our
Recommendations for Technical AI Safety Research Directions
and recent publications from our
Alignment
,
Interpretability
and
Frontier Red
teams.
Logistics
Duration:
Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception.
Location:
This application is for a remote UK position, with the option to work from our London office. However, we prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire.
Commitment:
Full-time role for the duration of the residency.
Compensation:
£265,000 to £375,000/year pro-rated for the duration of the residency + benefits
Visa sponsorship:
We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire.
Applicants may also be considered for the
Anthropic Fellows Program
.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£265,000
—
£375,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a
professor in a quantitative discipline, a technical founder or a staff-level engineer
and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required.
What to expect
A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers
Access to Claude models and GPU compute
Connection to the broader AI safety and security research community
Interview process
The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check.
Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027.
You may be a good fit if you
Are motivated by making sure AI is safe and beneficial for society as a whole
Are excited to transition into working on empirical AI research full-time
Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer)
Thrive in fast-paced, collaborative environments
Can implement ideas quickly and communicate clearly
Strong candidates may also
Have experience authoring research papers in machine learning, NLP, or AI safety
Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases
Mentors and research areas
Potential Anthropic mentors include:
Sara Price
: leads the Alignment Training team; background in data science
Ethan Perez
: leads the Alignment Science team; background in machine learning
Evan Hubinger
: leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI)
Samuel Marks
: leads the Scalable Oversight team; background in mathematics
Elana Simon
: researches the interpretability of language models and biological models; background in biomedical informatics
Belinda Li
: researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT)
Jack Lindsey
: leads the Model Psychology team; background in theoretical neuroscience
Nicholas Carlini
: researches adversarial machine learning and AI security; previously at DeepMind and Google Brain
Jascha Sohl-Dickstein
: works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain
Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include:
AI safety & alignment
Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains.
Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios.
Model Organisms: Creating
model organisms of misalignment
to improve our empirical understanding of how alignment failures might arise.
Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures.
Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment.
AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations.
AI security & frontier red-teaming
Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography.
ML systems & reinforcement learning
Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines.
For a fuller picture of the questions we care about, see our
Recommendations for Technical AI Safety Research Directions
and recent publications from our
Alignment
,
Interpretability
and
Frontier Red
teams.
Logistics
Duration:
Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception.
Location:
We prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire.
Commitment:
Full-time role for the duration of the residency.
Compensation:
$350,000 to $500,000/year pro-rated for the duration of the residency + benefits
Visa sponsorship:
We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire.
Applicants may also be considered for the
Anthropic Fellows Program
.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As an Apparel & Accessories Inventory Planner, you will own inventory levels and buy plans for assigned categories and SKUs to support business objectives and achieve financial targets. Reporting to the Senior Inventory Planning Manager, you will manage day-to-day inventory planning and purchasing activities while supporting broader departmental planning initiatives. You will collaborate closely with fellow Inventory Planners, Product Marketing, Go-to-Market (GTM), FP&A, and Operations teams to ensure optimal inventory levels for new product launches, seasonal assortments, and ongoing business needs. The ideal candidate has 3+ years of experience in inventory planning and analysis.
RESPONSIBILITIES:
- Partner with D2C Product Marketing Managers to align inventory plans with product launches, seasonal color stories, and assortment strategies. Develop SKU-level inventory plans across D2C channels and markets to support business needs and product availability.
- Own inventory health and replenishment planning for assigned categories and SKUs. Monitor inventory levels, analyze selling trends, and proactively identify risks and opportunities, including potential stockouts, excess inventory, and slow-moving products. Recommend actions to optimize inventory productivity and availability.
- Translate demand forecasts, sales trends, and product insights into SKU-level buy quantities. Execute purchase orders and adjust purchasing recommendations based on evolving demand, inventory availability, and business priorities.
- Maintain accurate inventory and on-order positions to support the Open-to-Buy (OTB) process. Provide bottom-up analysis of inventory needs, upcoming purchases, and potential risks to inform category-level inventory and financial plans.
- Partner with Supply Chain to align inventory requirements with production lead times, minimum order quantities (MOQs), supplier capacity, and shipping timelines. Proactively identify and communicate potential supply constraints.
- Support inventory allocation and distribution across D2C channels and markets, ensuring the right products are available in the right locations at the right time while balancing customer demand and inventory efficiency.
QUALIFICATIONS:
- 3+ years of experience in inventory management, demand planning, merchandise planning or allocation planning within a consumer goods or innovation-driven industry
- Advanced Excel skills and a strong understanding of retail math required.
- Experience with ERP systems (e.g., NetSuite) and demand and inventory planning platforms (e.g., o9, Anaplan, Blue Yonder, or similar tools) is a plus.
- Experience with AI tools or analytics platforms is a plus, especially for forecasting or demand modeling.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into strategic decisions.
- Excellent communication and interpersonal skills; comfortable collaborating with cross-functional teams across operations, supply chain, and marketing.
- Proven ability to thrive in fast-paced, high-growth environments with competing priorities and tight deadlines.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $80,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
Mural helps teams think, decide, and follow through together. AI made producing content cheap. It did not make agreement, commitment, or follow-through any easier. The AI Workflows team builds the AI and agentic experiences inside Mural that help teams reach decisions and keep them.
YOUR MISSION
You will own the outcomes for new AI experiences from first idea to proven value. You will partner with the Engineering Manager and the Agentic Design Director for AI Workflows as counterparts, and together you will own the strategy. You will work with a wider team of engineers, ML engineers, designers, and product managers, moving from hypothesis to working prototype to evidence in weeks, not quarters. You will build prototypes yourself and decide what ships, what changes, and what we stop, based on what users do and what the evals tell us.
WHAT YOU'LL DO
- Set strategy for AI Workflows together with your engineering and design counterparts, own the outcomes and the evidence behind what we build, and engage deeply in the end-to-end user experience
- Find the team workflows where AI adds clear value, at the intersection of collaboration, alignment, and decision making.
- Build working prototypes with modern AI tools (Claude, Cursor, Codex, or similar) to test ideas with users before committing further investment.
- Turn each release into a hypothesis with pass/fail criteria, and make the call on whether to iterate, scale, or kill it.
- Define product-quality evals with engineering that measure usefulness, trust, and reliability, and own the call on whether an experience meets the bar to ship.
- Decide with engineering and ML when to use frontier models, when to route across models, when to bring in a new model, and when a model of our own is worth building.
- Understand the cost to serve each workflow, and work with growth and finance on how usage is metered and what the unit of value is.
- Set up the data loops that improve quality, including what we collect, how we label it, and how it feeds evals and model work.
- Design agentic experiences that work in real multiplayer sessions, where people need to understand, steer, and correct what the agent does.
- Talk with users every week and bring what you learn back into the work.
- Work with design, engineering, marketing, sales, legal, and security teams to align on shipping decisions.
- Share what you learn across the product organization so other teams can adopt the practices that work.
WHAT YOU'LL BRING
- 7+ years in product management, including shipping at least one AI product from concept to real users.
- Recent hands-on experience building agentic or LLM-based products, including what went wrong and what you changed.
- Technical fluency to design and read evals, and to work as a peer with engineers and ML engineers on context management, latency, reliability, and failure modes.
- Sound judgment on model decisions: comparing models, routing across them, adopting new ones, and deciding when fine-tuning or a custom model is worth it.
- Understanding of AI unit economics, including cost to serve, usage-based metering, and how model choices change margin.
- A record of launching, rebuilding, changing direction, and killing ideas based on evidence
- Comfort making high-stakes decisions with incomplete information, and being candid about the tradeoffs.
- Experience owning outcomes while partnering with expert engineering and design leaders as true counterparts.
- Experience creating structure where no playbook exists.
- Experience with collaboration or productivity software.
- Experience with forward-deployed or customer-embedded product work.
- Experience with agent interoperability, including MCP.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo's user research team is small but mighty, and works horizontally across the whole product suite, not inside a single pod. We're hiring a senior quantitative user researcher to build and lead quantitative research across the portfolio.
You'll set your own UXR strategy with minimal guidance, take on the hardest decision-shaping questions whichever team they come from, and answer them with evidence that holds up at scale.
What You'll Do
Own the research intake and quant roadmap. Field research questions from product, design, GTM and leadership. Turn vague asks into answerable questions, decide which need quantitative evidence (and which don't), and prioritize where evidence most reduces risk on our biggest bets.
Answer the big questions before launch. Use MaxDiff and conjoint to show which features, benefits and messages actually drive decisions. Design pre-launch experiments (stimulus tests, matched cohorts, vignettes, threshold studies) with decision rules set before fielding, and pretest instruments with cognitive interviews.
Build measurement and segments that last. Adapt or develop validated scales for trust, perceived security and comprehension, track them across products and markets, and turn our user profiles into statistically validated, sized segments.
Get data you can trust, and connect it to behavior. Design sampling, translation and fraud controls for a global, crypto-native audience, and partner with data science to link survey data with product data.
Evaluate AI-assisted experiences. Design human evaluation for AI-assisted finance features: rubrics, rater reliability, and whether user trust matches how reliable the system actually is.
Be leadership's partner for evidence. Present findings as recommendations with effect sizes, confidence and what would change the call. Give quick, right-sized answers to ad-hoc leadership questions, whether that's existing data, a fast pulse survey or a full study. Set the standards that let PMs and designers run sound lightweight surveys or data-driven validation themselves.
Requirements
7+ years of UX or applied research experience, including at least 5 years leading quantitative studies end to end, from study design through recommendation.
Experience leading quantitative research studies for financial products (e.g., brokerage, trading, banking, payments, wealth or lending).
A self-starter who operates with minimal guidance: you scope ambiguous problems, set your own priorities, and drive studies to a decision.
Deep survey science expertise: sampling and weighting, instrument design, bias control, data-quality screening, and programming in Qualtrics or similar.
Hands-on experience designing and analyzing MaxDiff and/or conjoint studies.
Strong applied statistics: regression, power analysis, and experimental and quasi-experimental design.
Fluency in R or Python for analysis and visualization.
You have an existing AI-assisted research setup, from drafting survey instruments to writing and reviewing analysis code, and you proofread/validate every output with rigor.
A track record of quantitative work that changed a product or business decision, and the ability to explain uncertainty clearly to executives and non-researchers.
Nice to Have
Experience with crypto, onchain or tokenized-asset products.
A master’s or PhD in a quantitative field such as statistics, survey methodology, behavioral economics, or marketing science.
Depth in advanced methods, such as hierarchical Bayes and simulators, psychometric scale development, segmentation, pricing research, or SQL and multilevel modeling.
Experience evaluating AI or LLM-powered products, such as human evaluation design, rubrics or rater reliability.
Research across markets in LATAM, APAC or EMEA, including translating survey instruments.
Responsible AI-native research workflows, such as using LLM tools to speed up instrument design, coding of open-ended responses or analysis.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Remote - USA
Workplace: Remote
SOLUTIONS ARCHITECT
Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives.
In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value.
In this role, you'll:
- Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering.
- Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion.
- Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria.
- Translate business and operational needs into clear technical requirements, solution designs, and implementation paths.
- Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment.
- Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities.
- Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
- Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework.
- Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work.
- Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns.
- Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations.
- Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases.
- Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact.
- Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business.
- Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations.
- Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team.
- Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers.
- Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes.
- Represent Chainalysis at customer meetings, industry events, and conferences.
- Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working.
We're looking for candidates who have:
- Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management.
- Experience making complex technical or operational concepts understandable to different audiences.
- Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders.
- A creative, structured, and investigative approach to solving challenging customer problems.
- Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable.
- The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems.
- The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined.
- A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices.
- A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage.
- An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve.
Total Compensation:
• Base Salary Range: $160,000-$185,000
• Offers Commission: 75/25 OTE
• Offers Equity
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: United States
Are you a sports performance professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have a sports performance background — Sports Science, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 60 minutes of a major airport in the posted states associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with regular overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in sports performance (ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory, focusing on high schools
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion's mission is to make toolmaking ubiquitous—from wikis and documents to notes, tasks, and databases. Strong product intuition and user focus have driven adoption across organizations of all sizes. Millions of users now rely on Notion's building blocks to get work done.
As Notion scales, there's a unique opportunity to build the data foundations that help our product and company reach their full potential. You'll design and build reliable, trusted datasets that accelerate decision-making across product and business functions, directly impacting our roadmap and growth.
This role is based in our San Francisco Headquarters. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Define ETL processes and infrastructure to make data readily available across the company
- Build core datasets as single sources of truth for product and business teams (product, marketing, sales, finance, customer experience, data science, operations, IT, engineering)
- Partner with data scientists and stakeholders to understand their needs and design, build, and monitor pipelines that scale with our growing data
- Implement automated workflows that reduce operational costs, define SLAs for timely data delivery, and democratize data through self-serve dashboards, discovery tools, and AI-enabled exploration
SKILLS YOU'LL NEED TO BRING:
- Self-starter who gathers high-impact needs from business partners, designs technical solutions, and communicates clearly about deliverables, timelines, and tradeoffs
- 5+ years of experience as a data engineer building core datasets and supporting business functions, with a passion for analytics, data modeling, and solving complex problems
- Strong understanding of scalable cloud data solutions (AWS, GCP, Azure) across multiple data stores (Snowflake, Redshift, Hive, SQL/NoSQL, columnar formats) and methodologies (dimensional modeling, data marts, schemas)
- SQL expert, proficient with aggregation, window functions, UDFs, self-joins, and optimization techniques for writing correct, high-performance queries
- Highly comfortable with object-oriented programming (Python, Java, Scala)
- Expert at using AI and agent-based tools to accelerate data development for yourself and others, including defining guardrails, workflows, and context for safe, production-scale data work
NICE TO HAVES:
- Experience at a fast-scaling or SaaS company, with enthusiasm to contribute in such an environment (current Notion users especially welcome)
- Hands-on experience designing and building highly scalable, reliable data pipelines using BigData stack tools (e.g., Airflow, DBT, Spark, Hive, Parquet/ORC, Protobuf/Thrift)
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $179,000 - $200,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Lisbon
Workplace: onsite
About Spin.AI
Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications.
SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more
here
.
Position Summary:
We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations.
This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base.
This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams.
What You Will Do:
Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs.
Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment.
Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts.
Guide new customers through onboarding, setup, and best-practice configuration.
Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution.
Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues.
Write and maintain knowledge base articles, FAQs, and internal tech notes.
Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering.
Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations.
Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support.
What You Bring:
4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish.
Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams).
Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention.
Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically.
Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences.
Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome.
Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting.
Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support.
Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal.
Nice to Have:
Experience with Salesforce, Slack, or Jira.
Background in cybersecurity, data protection, backup/recovery, or DLP.
Certifications such as Google Workspace Administrator or Microsoft 365 Administrator.
Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman).
Experience with Jira Service Management, Planhat, or similar support and CS tools.
Additional European languages (e.g., German, French, Spanish, Italian).
Experience supporting MSPs or channel partners
Room to Grow:
We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into:
Customer Success Manager (CSM):
own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions.
Solutions Engineer (SE):
partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs.
Your deep product knowledge and customer experience from support give you a strong foundation for either path.
Benefits:
A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills.
Competitive base salary + bonuses.
Office in Lisbon, Portugal, with remote work on weekends.
Medical insurance.
Clear career growth paths into Customer Success or Solutions Engineering.
Conferences, training, certifications, and other professional development opportunities.
Team-building events.
Employee Wellness Program
Unlimited PTO
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: Atlanta; San Francisco; New York
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job description:
As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
* This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance.
* This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time.
What You'll Be Doing
Strategic Growth & Performance
- Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.
- Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products.
- Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.
Technical Ownership & Delivery
- Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure.
- Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
- Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.
Merchant Advocacy & Enablement
- Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap.
- Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.
Qualifications
- 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
- Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required.
- A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
- Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
- A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.
What makes you stand out:
- Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.
- Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities
- Fluency in other languages is an advantage.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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privacy policy
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УдалённоRemote (United States | Canada)
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