Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process. You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptal’s value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path. You will need to bring clarity and articulate value across Toptal’s full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings. Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise.
Responsibilities:
— Run high energy, open-ended discovery on every inbound conversation, quickly establish rapport, understand what prompted the client to reach out, and uncover the business objective behind the stated request.
— Build the necessary sales momentum to keep clients engaged, earning the right to recommend before you recommend.
— Quickly identify what is driving the need, whether there is a real opportunity, identify the metrics that matter most to the client, and who is involved in the decision.
— Explain why the relevant Toptal offering fits, address the client’s concerns, and ask for commitment.
— Manage deal cycles from discovery through close and maintain accurate pipeline and forecast data in CRM.
— Give necessary specialists a clear account of the client’s needs and prepare them for subsequent conversations.
— Stay close as technical questions are resolved and keep the client engaged through the next decision.
— Maintain clear next steps, timing, and blockers for each active opportunity while responding to new inbound requests.
— Understand the client’s broader growth plans including global hiring, EOR and payroll needs, marketing and sales growth, financial, and technology challenges.
— Position Toptal as a strategic partner rather than a single-transaction vendor.
— Execute a client-centric approach across every interaction during pre-defined working hours, run rapid research on clients before outreach, ask focused questions to fill the gaps, and stay current on industry trends and the competitive landscape.
— Work with team and cross-functional partners including matching, delivery, HireGlobal, and Toptal’s service offerings experts to respond promptly to high-volume inbound inquiries and bring the right expertise into a deal at the right moment.
— Communicate clearly over Zoom and Slack.
— Review own calls, seek and act on feedback, and contribute learnings back to the team.
Onboarding and development expectations include learning Toptal’s model, sales training, mock calls, running inbound conversations independently, managing leads and opportunities, meeting sales and quality targets, mentoring new team members, and contributing to team efficiency.
Required Qualifications:
— 2–3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or related role).
— Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close.
— Experience coordinating parallel sales opportunities and maintaining sales momentum while other teams complete necessary work.
— Outstanding written and verbal communication skills.
— Full availability during working hours to take client calls.
— Ability to work and thrive in a fast-paced, rapidly growing company managing a high volume of clients alongside competing deadlines.
— Exceptional time management skills.
Preferred Qualifications:
— Software, tech, or professional-services sales experience.
— Exposure to named sales methodologies such as MEDDPICC, Challenger, SPIN, Sandler, or similar.
— Experience selling more than one product or service line into the same account.
— Familiarity with global hiring, EOR, or payroll concepts.
— Fluency with modern sales tooling including AI-assisted research, call review, and CRM workflows.
Core Competencies:
— Consultative discovery with open-ended questions and diagnosis before prescription.
— Qualification discipline to distinguish interest from intent.
— Business acumen to hold credible conversations about growth, hiring, cost, and risk.
— Point of view to bring insight and respectfully reframe client thinking.
— Client-centricity to uncover and resolve client issues through value-based selling and directness about fit.
— Will to win, naturally competitive and aiming to exceed quota.
— Learn-it-all mindset seeking feedback and sharing learnings.
— Ownership as a self-directed individual contributor accountable for pipeline and results while collaborating effectively.
This is a remote position. Visa sponsorship or assistance is not offered. Resumes and communication must be submitted in English.
Location: Brazil
Workplace: remote
About CertiK
Born from groundbreaking research at Columbia and Yale, CertiK has grown to become the largest Web3 security platform, combining proprietary models with comprehensive security solutions and end-to-end toolkits to support the full lifecycle of Web3 development. Founded in 2017 and headquartered in New York City, CertiK provides a wide range of services including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance solutions for some of the largest projects and institutions in the digital asset ecosystem.
Responsibilities
Build, deepen and manage relationships with banks, brokers, asset managers, payment institutions and fintechs entering digital assets in Brazil and LATAM
Map each institution's digital asset roadmap and regulatory obligations, and position CertiK's solutions accordingly. These include security assessments, custody and infrastructure audits, penetration testing, monitoring, and compliance tooling
Lead complex, multi-stakeholder sales cycles with CISOs, CTOs, compliance, risk, innovation and legal teams through to close
Represent CertiK at industry events, associations (e.g. Febraban, ABBC, ABFintechs, ABToken, ANBIMA) and executive forums; speak on panels when relevant
Navigate institutional politics: understand who decides, who influences and how procurement actually works
Work with CertiK's technical, advisory and product teams to shape proposals that fit institutional requirements
Share market intelligence to inform CertiK's regional strategy and product roadmap
Requirements
10+ years
in financial services, fintech, consulting, technology or infrastructure sales, serving financial institutions in Brazil
An
established, active network
at C-level and senior management in Brazilian banks and financial institutions. You can get a meeting in weeks, not months
A track record of closing and expanding
enterprise relationships
with long cycles and multiple stakeholders
Executive presence: comfortable in boardrooms, with regulators and on stage
Political acumen and the patience to build relationships over time
Solid understanding of the Brazilian regulatory landscape (BCB, CVM) and how institutions handle compliance
Fluent Portuguese and professional English; Spanish is a plus
Web3 or cybersecurity experience is not required.
Curiosity and willingness to learn are. We will give you the technical backing
Bonus Points
Experience selling to CISOs, risk or compliance functions (GRC, cybersecurity, audit, regtech, core banking, payments)
Background at a Big Four firm, bank, core banking/payments vendor, or regulatory consultancy
Network across other LATAM markets (Mexico, Chile, Colombia, Argentina)
Location: Limassol, Cyprus
Workplace: remote
Mayflower
is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience.
We are looking for a Principal Streaming Technology Expert will serve as the company's senior technical authority on streaming technologies, supporting
complex technical assessments
, technology risk analysis, deep technical research, and strategic decision-making.
Job Responsibilities
Complex Technical Analysis:
Investigate complex technical questions related to products, architecture, protocols, and implementations.
Develop evidence-based technical positions on complex matters.
Work with internal stakeholders and external experts on complex technical assessments.
Prepare technical reports, diagrams, comparisons, and supporting materials.
Explain complex streaming technologies to both technical and non-technical audiences.
Technology Landscape & Risk Research:
Research technologies, standards, publications, implementations, and industry practices.
Compare company solutions with existing industry approaches and implementations.
Conduct technical risk analysis related to technologies, standards, and third-party solutions.
👈
Support technical due diligence and risk assessments for products and architectural decisions.
Track important technology trends and developments across the streaming ecosystem.
Maintain awareness of emerging technical risks affecting the company's technology strategy.
Technology Research & Documentation:
Perform deep technical research relevant to the company's streaming platform and products.
Maintain documentation of architecture, protocols, data flows, algorithms, DRM, CDNs, and media pipelines.
Create technical diagrams, implementation analyses, and historical technical records.
Investigate third-party technologies, standards, open-source components, and commercial solutions.
Maintain understanding of how company technology differs from existing technical approaches.
Preserve institutional knowledge around key architectural and engineering decisions.
Internal Technical Authority:
Act as a streaming technology expert across engineering, product, executive, and cross-functional teams.
Review major architectural decisions requiring additional technical assessment or risk analysis.
Collaborate with senior engineers and architects on complex technical reviews.
Independently analyze source code, specifications, standards, protocols, and production architectures.
Provide independent technical judgment on complex or sensitive technology questions.
You’ll thrive here if you have
Deep hands-on knowledge of video/audio streaming architectures, protocols, codecs, CDNs, and related technologies.
Ability to independently analyze complex technical systems, standards, implementations, and architecture.
Strong communication skills and ability to explain complex technical topics to non-technical audiences.
Native or near-native English proficiency.
Also would be nice:
Experience working with complex technical reviews involving US-based stakeholders.
Experience preparing technical materials for external review or formal assessment.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less.
We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp.
This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change.
You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better.
You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it.
This role is for you if you’re excited by:
- Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
- Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality.
- Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional.
The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers.
- Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver.
- Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path.
- Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use.
- Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down.
- Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools.
- Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards.
- Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system.
- Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT YOU NEED
- Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple.
- Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications.
- Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it.
- Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale.
- Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes.
- The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar.
- Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others.
NICE TO HAVES
- Experience building agent-usable design guidance, generation workflows, or evaluations for design quality.
- Experience building developer or designer tools that became part of other teams’ daily workflow.
- Experience leading a major design-system migration or company-wide change in how teams build.
- Experience evolving a system across platforms or connecting product and brand experiences.
- Founder or early-stage startup experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix, Steuerbot and TaxScouts, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
YOUR OPPORTUNITY:
AI is shifting how the best products get built. The handoffs between product, design, and engineering are slowing us down. The companies moving fastest are doing it with people who own the full loop, from the user problem to the shipped feature, without losing the thread.
At Taxfix, we’re rebuilding our R&D organization around this idea. We call these people builders.
A Builder has a primary craft, one they’re genuinely excellent at, but they don’t stop there. They stretch across product, design, and engineering as the situation demands, using AI to cover the gaps. They’re accountable to outcomes, not job descriptions.
Taxfix has put €5 billion back into our customers’ pockets and we aren’t stopping there. We operate in Germany, Spain, and the UK, and we’re in the middle of a genuine AI transformation in how we build and how we’re organized.
Assume there’s no designer to give you a Figma file. No engineer to hand the spec to. The magic is knowing what to build, why, and in what order, then making it happen. If building the thing sounds more natural to you than describing it, this role is for you.
YOUR RESPONSIBILITIES AND DECISIONS:
- Take a user problem from rough idea to shipped product. Write the brief, design the flow, prototype it, and get it in front of users, with as few handoffs as possible. Own the full loop.
- Compress research, synthesis, and spec-writing from weeks into hours. You reach for AI tools not because you’ve been asked to, but because they faster make you faster in delivering high quality outcome. You know when to trust the output, when to edit it, and when to reject it. Use AI as a force multiplier.
- You structure fuzzy problems, identify what should and shouldn’t be built, and move forward when there are dozens of possible directions. The magic is in the trade-offs, not the feature list. Turn ambiguous ideas into things users can trust.
- You collaborate effectively with technical and non-technical stakeholders on AI-related product work, translating AI concepts, capabilities, limitations, and outputs into clear product decisions. You work effectively in hybrid human-AI teams. Work in small, focused teams.
- You know the metric your team is trying to move. You measure your week by what changed in user behaviour, not by how many tickets moved to Done. Be accountable to outcomes, not roadmaps.
- You give feedback directly, to anyone, regardless of level. You raise blockers early and in the open. Push back when something’s wrong. Team player who raises the bar.
YOUR PROFILE:
YOUR CRAFT
- 5+ years experience in Product Management (ideally in fintech or B2B). You’ve shipped things that real people use, and you can point to the metric that moved when you did.
- Understand implicitly the product development process - from discovery, to user research to experimentation. You are able to build and defend a compelling strategy that solves user needs.
- You have a builder track record: you’ve made things with AI, not just written specs about them. Shipped products, agent workflows, or tools real users have touched. Any of these count whether at work or in your personal life.
- You’re AI-native by default. You use tools like Claude, Cursor, Lovable, or similar regularly. You follow the AI product space closely and you know the difference between a demo and something production-ready.
- You’ve built personal AI workflows that make you meaningfully faster. You know when to trust AI output, when to edit it, and when to reject it.
- You’ve gone from user problem to testable prototype without waiting for a brief to be written for you. The output was good enough that a team shipped from it.
- Low PM baggage: you’re not attached to how product management "should" be done. You care about outcomes, not territory.
- When designing and shipping AI-enabled products, you consider privacy, safety, fairness, transparency, bias, and accountability. You assess when AI-generated outputs are appropriate for use and raise concerns when risks or limitations are identified.
YOUR RANGE
- Across all three disciplines, you can hold your own: in Product you can identify opportunities, assess impact, and prioritize ruthlessly. In Design, you have taste: you know when something looks right but feels wrong. In Engineering, you’ve used AI coding tools to build something real, and you’re not dependent on an engineer to tell you why it’s broken.
HOW YOU WORK
- Data fluency: you know the metric you were trying to move, and you can say whether you moved it, with healthy skepticism about what metrics do and don’t tell you.
- You believe in experimentation and ship with velocity to learn quickly. You know your way around AB tests and are excited to try new data science models to learn faster.
- You’ve worked on products where getting it wrong has real consequences for real people, and that raised your bar, not lowered it.
- You’ve found a way through blockers rather than waiting to be unblocked. When something was genuinely impossible, you documented why and moved on.
- You bring an entrepreneurial and independent mindset. You are excited about spotting opportunities and then acting on them.
- Fluency in English is required (German is a plus).
THIS ROLE IS NOT FOR YOU IF…
- You’re not genuinely excited about being able to stretch across design and engineering functions.
- You’ve never built an AI prototype and/or shipped code, side projects count.
- You pride yourself in what you delivered rather than its impact
- You need certainty, a full brief, or someone else’s research to get started.
- You don’t believe in fast learning and getting things into customers hands early and use
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
Join LGEAI and play a key role in shaping our procurement strategy as a Korean Bilingual Procurement Data Analyst II. In this role, you’ll manage critical tasks within the General Procurement Process, ensuring efficiency, accuracy, and value across all purchasing activities.
You’ll be responsible for analyzing procurement data, ensuring stability of SVC parts pipeline and proposing innovative approaches that can transform current ways of working. The role requires close collaboration with global vendors and prospective suppliers across multiple countries, monitoring market trends and global issue that impact operations, and supporting forecasting and cost analysis to enable data-driven decision-making. Strong cross-functional collaboration will be essential to align product delivery, pricing, and quality expectations, helping to achieve company goals.
The ideal candidate is a proactive, detail-oriented professional with strong analytical, organizational, and communication skills, and a passion for innovation and continuous improvement in procurement operations
Full fluency in Korean is required for this position.
Sponsorship is not available for this position.
Responsibilities:
Vendor and market research
Conduct market research to support sourcing and procurement strategies
Track cost savings initiatives and process-innovation goals
Understand internal stakeholders’ needs and provide procurement solutions
Coordinate with various internal groups to align expectations.
Risk Management
Analyze global economic, geopolitical, and supply chain environments to assess present and future risks and minimize them
Performing metrics analysis and reporting
Weekly, monthly and yearly reporting on a variety of metrics and/or projects. Areas include process innovation and cost saving on savings, status of procurement requests and issues.
Interdepartmental support
Working with various groups within the company (Accounting, Quality and Engineering, Customer Service, Field Support, Tech Support, etc.) and provide informative and correct analysis of commodity markets, technology, and trends upon request.
Working with the Legal Team to create contracts with vendors that minimize risks.
Education / Experience:
Bachelor’s degree required; data-related or analytical fields strongly preferred
3 years of experience in purchasing, procurement, project management
preferred
Proficiency in MS Office, especially Excel (advanced level) and Power Point
Proven hands-on experience with data analysis tools, including Python, SQL, and/or equivalent data analytics platforms, with a demonstrated ability to automate reporting, analyze large datasets, and drive data-based proposal
Excellent written, verbal and interpersonal communication skills
Able to work successfully in a fast-paced, and rapidly changing, environment
Ability to travel up to 10% if required
Experience with or strong interest in applying generative AI tools (ChatGPT, Claude, Gemini) to accelerate workflow automation
Foundational understanding of statistical and machine learning concepts applied to business problems such as demand forecasting or cost analysis - broad exposure valued over deep specialization
Working familiarity with data visualization tools (Tableau) to build dashboards and communicate insights
Korean-English bilingual proficiency required (verbal and written)
#LI-TF1
Recruiting Range
$73,000
—
$78,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Международная компания в сфере crypto payment infrastructure ищет представителя на Кипре для развития локального присутствия и партнерств.
Компания развивает решения для бизнеса в сфере криптоплатежей и digital assets: payment gateway, on-chain analytics, массовые выплаты, crypto infrastructure, wallets и white-label решения с виртуальными картами.
Требуется человек с хорошим пониманием рынка и сильным нетворком в high-risk, fintech, payments или crypto, который сможет открывать нужные контакты и помогать выстраивать отношения с потенциальными клиентами и партнерами.
Задачи:
— Представительство интересов компании на локальном рынке;
— Развитие партнерств и новых бизнес-возможностей.
Условия:
— Возможность работать как full-time, так и part-time / в формате совмещения;
— Гибкие условия сотрудничества и оплаты — готовы обсуждать индивидуально.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Software Engineer
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy.
We’re looking for a
Software Engineer
to join our
London
team. In this role, you’ll help us build and maintain high-performance systems that power our hyper-local marketplace, ensuring a seamless experience for millions of users. This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining a multi-disciplinary engineering team focused on technical execution and collaboration. As a Software Engineer at Deliveroo, your individual work contributes to achieving goals across your team, simplifying the maintenance of production systems while ensuring operational readiness and health.
Here’s what your day-to-day might look like:
Drive Technical Excellence:
Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture
Lead Project Planning:
Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area
Optimise Operations:
Improve performance, reliability, scalability and security for our backend systems
Collaborate & Influence:
Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap.
Mentor & Hire:
Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proficiency in using AI coding tools
(e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software
Strong Engineering Principles:
Deep pride in writing readable, well-designed, and well-tested software.
Backend Expertise:
Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust).
Data Proficiency:
Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch.
Systems at Scale:
Proven ability to manage web architecture at scale (handling 20krpm and above).
Technical Leadership:
Experience breaking down large pieces of work and guiding implementation choices for a team of engineers.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Software Engineer
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy.
We’re looking for a
Senior Software Engineer
to join our
London (Hybrid - 3 days from the office)
team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Drive Technical Excellence:
Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture
Lead Project Planning:
Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area
Optimise Operations:
Improve performance, reliability, scalability and security for our backend systems
Collaborate & Influence:
Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap.
Mentor & Hire:
Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proficiency in using AI coding tools
(e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software
Strong Engineering Principles:
Deep pride in writing readable, well-designed, and well-tested software.
Backend Expertise:
Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust).
Data Proficiency:
Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch.
Systems at Scale:
Proven ability to manage web architecture at scale (handling 20krpm and above).
Technical Leadership:
Experience breaking down large pieces of work and guiding implementation choices for a team of engineers.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership.
- Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus.
- Proven ability to run executive business reviews with VP and C-suite stakeholders.
- Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus.
- Strategic success planning and multi-threaded stakeholder management across a complex portfolio.
- Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight.
- Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format.
- Strong Gainsight and Salesforce hygiene; consistent forecasting discipline.
- Highly autonomous; manages complex accounts without requiring managerial direction.
- Commercial thinker who connects customer outcomes to expansion potential naturally.
- Strong executive presence – adapts messaging across technical, operational, and C-suite audiences.
- Elevates teammates through knowledge sharing and informal mentorship.
What you can expect:
OWN AND GROW YOUR BOOK OF BUSINESS
- Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance.
- Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement.
- Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes.
DRIVE ADOPTION & VALUE REALIZATION
- Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence.
- Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization.
- Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy.
LEAD REVENUE RETENTION & EXPANSION
- Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context.
- Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end.
OPERATE WITH STRATEGIC RIGOR
- Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios.
- Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment.
ACT AS A TRUSTED SECURITY ADVISOR
- Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes.
- Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence.
- Design and share AI-assisted workflows with teammates in a replicable, documented format.
COLLABORATE & ENABLE
- Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes.
- Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support.
- Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers.
MONTH 1 – ONBOARDING & FOUNDATION
- Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion.
- By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio.
MONTH 3 – PORTFOLIO OWNERSHIP
- Full ownership of your book with consistent EBR cadence and expansion sourcing.
- By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context.
MONTH 6 – STRATEGIC IMPACT
- Operating at full commercial autonomy; contributing to team practices and mentoring peers.
- By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners.
UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Austin, Dallas or Houston TX
Senior Customer Engineer SLED
*This is a work-from-home 100% remote role, but you should reside in Texas."
What you’ll do as a Senior Customer Engineer SLED
About the Role
At
Cloudflare
, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our
SLED (State, Local, and Education) and Local Government
sectors. You will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey.
Key Responsibilities
Technical Validation
: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, and Developer Platforms) tailored to
public sector procurement and compliance standards
.
Customer Adoption & Value Realization
: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks common in
municipal and educational IT infrastructures
.
Commercial Accountability & Expansion
: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory
: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
AI Orchestration & Workflow Automation
: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
Minimum Qualifications
Public Sector Expertise
: Proven experience working with or selling into
SLED, Local Government, State or Municipal agencies
, with a deep understanding of public sector buying cycles, compliance requirements, and unique government IT constraints.
Experience
: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Technical Acumen
: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset
: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and public sector/enterprise sales cycles.
Communication
: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level government C-suite/elected official business strategy.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare AI Stack Experience
: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
Applied AI Knowledge
: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting
: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation
Compensation may be adjusted depending on work location.
For Texas based hires: Estimated annual salary of $231,000-$275,000+ OTE, Base + Commissions
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks.
Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions.
Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability.
Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.
Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy.
Analyze integration failures and operational issues (e.g. API errors, settlement mismatches, callback failures, connectivity issues) and drive root-cause resolution.
Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.
Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.
Requirements
3+ years of experience in payment, fintech, infrastructure, or platform product management.
Familiar with payment channel integration processes, API design principles, and distributed system architecture concepts.
Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing.
Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives.
Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects.
Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives.
Preferred Qualifications
Experience with banking integrations, payment gateways, or acquiring systems.
Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure.
Familiarity with service reliability, monitoring systems, or transaction routing strategies.
Basic understanding of risk control, compliance, and operational processes in payment systems.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are seeking an experienced
HR Manager
to join our passionate team.
Job Responsibilities:
Act as the main HR point of contact for employees and managers, providing hands-on support across a wide range of people-related matters.
Build strong relationships across the company and maintain a good understanding of employee experience, team dynamics, and emerging people needs.
Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases.
Own and continuously improve key HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding.
Review and adapt existing HR practices to better fit the company’s evolving needs, culture, and ways of working.
Identify gaps and proactively design and implement new HR practices, policies, and solutions where needed.
Use employee feedback and people data to identify trends, risks, and opportunities for improvement.
Help build a scalable and effective People function that evolves together with the business.
Take ownership of HR processes, policies, and benefits currently provided at group level, assess their fit for company, and adapt, replace, or redesign them where needed as the company evolves.
Own and evolve employee benefits and related People programs, evaluating their effectiveness, employee value, cost, and fit with the company’s needs.
Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with the company’s goals and culture.
Ensure HR practices and policies remain compliant with applicable employment requirements, working with internal or external legal and operational partners where necessary.
You’ll thrive here if you have
5+ years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role, ideally within a technology, fintech, or other fast-paced environment.
Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes.
Proven experience independently owning and improving HR processes, not only supporting their execution.
Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation.
Strong employee relations experience and confidence handling complex or sensitive individual cases.
Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers.
Strong ownership, judgment, communication, and stakeholder management skills.
Comfortable working in an evolving environment where processes and ways of working are still being developed.
Experience building, transforming, or localizing HR practices would be a strong advantage.
Fluent English. Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR Interview (45 minutes);
Hiring Team Interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Yerevan, Armenia
Role Purpose
The AI Product Stream Lead defines and delivers AI-powered supply chain solutions that solve real customer and operations problems on the Cargoo platform. You own a product stream end to end, from framing where AI creates value (automation, decision support, agents) to shipping it and proving it works in production.
You lead a cross-functional team, balancing customer value, technical and data feasibility, AI quality and cost, business priorities and delivery timelines. You also help set how Cargoo builds product in an AI-native way.
Key Responsibilities
AI Product Vision & Strategy
Shape the stream’s product vision and strategy with stakeholders, in line with Cargoo’s AI strategy and customer needs.
Identify and prioritize AI opportunities across freight operations (e.g. exception handling, quoting, document processing, planning and execution support) by value, feasibility and risk.
Decide where AI should automate, where it should assist, and where a human must stay in control.
Own product decisions, balancing customer value, technical feasibility, AI quality, cost, business priorities and delivery timelines.
Leadership & Delivery
Lead the development team through the whole product lifecycle, from discovery to rollout and adoption.
Decide scope, schedule and quality, including when an AI feature is good enough to ship and when it needs another iteration.
Run fast discovery loops: prototype with AI tools, validate with real users and data, then commit.
Make sure the team meets internal policies, data protection rules and responsible-AI standards (incl. EU AI Act awareness).
Product Management & Requirements
Create clear Use Cases, Requirements and Business Rules. For AI features, add expected behaviour, edge cases, failure modes and escalation paths.
Define success and evaluation criteria for AI features with engineering: accuracy, latency, cost per task and acceptable error rates, backed by representative test sets.
Write User Stories and Acceptance Criteria that cover both deterministic logic and probabilistic AI behaviour.
Work with engineering and data owners on data readiness: which data we need, its quality, and who owns it.
Own and continuously refine the Product Backlog so the team always works on the highest-value opportunities.
Track adoption and impact after release (time saved, automation rate, user trust) and feed the learning back into the roadmap.
AI-Native Ways of Working
Use AI tools every day for research, specs, prototyping, data analysis and feedback synthesis.
Help the team and wider product org adopt AI-assisted delivery practices.
Candidate Profile
Education & Experience
5+ years managing software development projects, strongly preferably as a Product Owner.
Proven managerial skills: team leadership, decision-making and conflict resolution.
Degree or diploma in Information Technology, Informatics or a related field.
Technical Skills (Must Have)
Deep understanding of Agile values, principles and frameworks (Scrum, Kanban, Lean) and the ability to apply them well.
Strong analytical skills, comfortable working with data to make product decisions.
Solid working understanding of how LLMs and AI agents work, what they are good at, and where they fail (hallucinations, non-determinism, cost, latency).
Hands-on, daily use of AI tools in your own work.
Fluent English, written and spoken.
Strong Plus
Having shipped at least one AI/ML or LLM-based feature to production.
Experience defining evaluation criteria or test sets for AI features.
Logistics background or experience with logistics solutions.
Experience with data products, workflow automation or decision-support systems.
Behavioral Traits
Excellent communication with technical and non-technical audiences, including customers, executives, managers and subject matter experts. Able to explain AI trade-offs in plain language.
Strong leadership and decision-making, able to guide teams and resolve conflicts.
Analytical, structured and value-driven in prioritization. Evidence over hype.
Curious and fast-learning, comfortable with ambiguity and quick iteration.
Ищем сильного практикующего SEO-специалиста для развития digital-продуктов на рынках РФ и СНГ.
В портфеле - маркетплейс, VPN и другие продукты со сложной спецификой продвижения.
Важен реальный опыт работы с high-risk / grey niches, нестандартными SEO-механиками и проектами, подверженными ограничениям и блокировкам.
Задачи:
— самостоятельно разрабатывать и реализовывать SEO-стратегию
— увеличивать органический трафик в Яндексе и Google
— выстраивать SEO-процессы с нуля и постоянно их масштабировать
— работать с техническим SEO, семантикой, контентом, ссылочным профилем и индексацией;
— тестировать новые гипотезы и быстро масштабировать рабочие решения
— самостоятельно анализировать конкурентов и находить точки роста.
Ожидаем:
— 3+ года практического опыта в SEO
— подтверждённые результаты по РФ/СНГ
— опыт в конкурентных и/или серых нишах
— глубокое понимание Яндекса и Google
— hands-on подход: вы сами умеете делать SEO, а не только ставить задачи и давать рекомендации;
— системность, самостоятельность и ориентацию на измеримый результат.
Условия:
— полностью удалённая работа
— график 5/2
— ЗП от 250.000р / месяц
— оформление по ГПХ
— долгосрочное сотрудничество.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1,5 hour)
- Tech interview (1,5 hour)
- Final interview (30 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs.
We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job.
You own the question of who is taking value they did not pay for, and the system that stops them.
You make sure:
- We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss
- Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong
- The difference between fraud and unprofitable pricing is a number we can defend, not a vibe
- When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review
WHAT YOU WILL DO
Detection & scoring
- Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays.
- Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars.
- Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers.
- Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal.
Entity resolution & ring detection
- Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures.
- Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost.
- Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away.
Enforcement, policy & the cost of being wrong
- Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence.
- Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong.
- Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back.
- Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do.
Measurement & adversarial monitoring
- Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current.
- Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth.
- Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week.
- Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it.
Making it usable
- Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned.
- Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard.
- Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
- Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours.
- Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless.
- Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model.
- Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence.
- Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system.
- Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto
- Trust & safety and platform-integrity teams who owned detection and enforcement policy
- Growth or product data scientists who ended up owning promo-abuse because nobody else would
- Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build content-moderation or NSFW classification — that is a different function here
- Would ship a ban list without knowing its precision
- Optimize AUC on a label set your own enforcement created, and call it validated
- Need a labelled fraud dataset to exist before you can start
- Treat every negative-margin account as an abuser
- Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
УдалённоBrazil
УдалённоLimassol, Cyprus
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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