Location: Australia
Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments.
In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems.
This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission.
Why This Role Matters
Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives.
Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk.
Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned.
Where applicable or necessary, sign off on conducted risk assessments.
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis.
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Prepare psychological reports, risk summaries, and other clinical documentation as required
Requirements
Qualifications
Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields
Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA)
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case
Experience in clinical assessment, psychological report writing, and risk documentation
Preferred Qualifications
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: Parramatta, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Karratha, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling or Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Central Coast, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Brisbane, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Myanmar; Thailand; India; Bangladesh; Malaysia; Singapore
Join us as a Behavioral Health Coach on our innovative telehealth platform, Intellect, where you’ll empower clients to enhance their mental well-being and achieve personal growth. Using your expertise, you’ll guide clients through personalized, 30-minute video sessions designed around their unique goals.
This flexible freelance role allows you to set your own schedule, making it an ideal supplement to your existing job or private practice. While we prefer local candidates, we welcome talented professionals from various locations to apply.
Why Work with Us?
We’re building a collaborative community of passionate mental health professionals, including International Coaching Federation (ICF) Coaches, Clinical Psychologists, and Counsellors, who share a commitment to expanding access to mental health support worldwide.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on non-clinical cases such as work stress, procrastination, work-life balance etc.
Support clients in achieving personal, career, or relationship goals
Collaborate with our internal clinical team to continuously enhance our platform and programs.
Requirements
Requirements
Qualifications: Active International Coaching Federation (ICF) Certification OR a Master’s/Postgraduate Diploma in Counseling
Expertise: Proficiency in coaching methods and evidence-based approaches (e.g., Cognitive Behavioral Therapy, Motivational Interviewing, DBT, SFBT)
Experience: ICF Coaches with 200+ coaching hours, or Counsellors with 300+ post-graduation clinical hours
Languages: Fluency in English and the local language
Preferred Background: Experience in EAP, adult counseling, or coaching managerial roles
Ready to make a real impact in mental health? Apply today and become part of our mission to improve lives globally!
Location: Al Jubail, Saudi Arabia; Dammam, Saudi Arabia; Delhi, India
Eram Talent is actively seeking a Senior Static Equipment Engineer to join our team in Saudi Arabia. As a leader in the talent acquisition consultancy space, we specialize in connecting exceptional candidates with opportunities in the oil and energy sector. This role is crucial for ensuring the design, installation, and maintenance of static equipment across various projects.
In this position, you will utilize your extensive experience to oversee the lifecycle of static machinery, including pressure vessels, heat exchangers, and piping systems. Your expertise will be vital in enhancing operational reliability, managing equipment performance evaluations, and ensuring compliance with industry standards and safety regulations.
Requirements
Bachelor's degree in Mechanical Engineering or a related discipline; Master's degree preferred.
Minimum of 8 years of experience in static equipment engineering, particularly in the oil and gas sector.
Proven expertise in the design, analysis, and maintenance of static equipment, including vessels, heat exchangers, and related components.
Thorough understanding of industry codes and standards, such as ASME, API, and NACE.
Experience with software tools for static equipment design and analysis, including PVElite, CEASER, and AutoCAD.
Strong problem-solving skills and the ability to provide innovative engineering solutions.
Excellent communication and interpersonal skills for effective collaboration within multidisciplinary teams.
Proficiency in English; knowledge of Arabic is a plus.
Commitment to HSE standards and best practices in engineering.
Ability to manage multiple projects and priorities in a fast-paced environment.
Benefits
Salary is not a constraint ,company is looking for right candidate .
seniorAl Jubail, Saudi Arabia; Dammam, Saudi Arabia; Delhi, India
Location: Delhi, India; Riyadh, Saudi Arabia; Dammam, Saudi Arabia
We are actively seeking an experienced and dedicated Project Director (Saudi Arabia) to join our esteemed client’s team. This leadership role involves the strategic oversight and management of large-scale projects within the region, ensuring excellence in delivery and alignment with the company’s goals. As a Project Director, you will be responsible for providing direction and support to project teams, maintaining high standards of quality and safety, and fostering relationships with stakeholders.
Responsibilities:
Lead and manage comprehensive project planning and execution processes, ensuring alignment with client expectations and regulatory standards.
Oversee project budgeting, forecasting, and scheduling, ensuring projects are delivered on scope and within financial parameters.
Facilitate effective communication and coordination among project stakeholders, including clients, contractors, and regulatory authorities.
Implement project governance frameworks, ensuring compliance with quality, safety, and environmental standards.
Monitor project progress, identify risks, and develop mitigation strategies to address challenges proactively.
Foster an innovative and results-driven project culture among team members.
Conduct regular project reviews and provide updates to senior management.
Mentor and develop project managers and teams, ensuring capacity building and high performance.
Requirements
Bachelor's degree in Engineering, Construction Management, or a related field (Master's degree preferred).
A minimum of 15 years of experience in project management, with at least 5 years in a leadership role.
Demonstrated ability to manage large-scale projects successfully and effectively.
Strong understanding of construction management principles and practices, particularly in Saudi Arabian regulations.
Exceptional leadership, communication, and interpersonal skills.
Strong decision-making and problem-solving abilities.
Experience in managing multi-disciplinary teams and complex stakeholder relationships.
Proficiency with project management software and tools.
PMP or equivalent project management certification is highly desirable.
Delhi, India; Riyadh, Saudi Arabia; Dammam, Saudi Arabia
Location: Vadodara, India; Cairo, Egypt; Alexandria, Egypt; Mumbai, India; Ahmedabad, India; Surat, India
Eram Talent is actively seeking a Field Operator to join our dynamic team in Saudi Arabia within the Oil & Energy sector. In this role, you will be tasked with ensuring the efficient and safe operation of various field equipment.
Your duties will include:
The Field Operator, reporting to the Shift Supervisor, is accountable for the day-to-day operation and ensuring the production requirements set by the customer are achieved in a safe and efficient manner. The Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, complete operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities.
If you have a strong background as a Field Operator and possess the necessary technical skills along with a commitment to safety, we encourage you to apply and be part of our innovative team.
Safety and Compliance: Ensure the safety of all operations personnel by following JIGPC basic safety procedures, including Safety Work Permits, LOTO, Confined Space, and compliance with process safety, MOCs, environmental, and regulatory requirements.
Facility Operation: Operate plant facilities effectively to meet safety, reliability, product quality, and supply flexibility while adhering to contractual requirements and environmental standards.
Commissioning and Maintenance Support: Assist in commissioning activities and collaborate with engineering and maintenance teams to monitor, evaluate, and maintain plant systems and equipment.
Problem Solving and Continuous Improvement: Participate in investigations and Root Cause Analysis to implement sustainable corrective actions, promoting operational excellence and continuous improvement initiatives.
Customer Relationship Management: Maintain communications and relationships with customers at all levels, ensuring demand rates are met while optimizing facility efficiency and profitability.
Shift Coordination and Additional Duties: Communicate plant activities between shifts to ensure operational continuity and execute other duties assigned by reporting managers efficiently.
Requirements
Bachelor’s degree in Chemical Process Operations or a 2-year technical school certificate in Plant Process Operations.
Minimum of 5 years of experience in process plant operations and technical plant support.
Strong understanding of plant operations, equipment reliability, process safety, environmental regulations, and health & safety requirements.
Ensure the safety of all operations personnel by following safety procedures, including Safety Work Permits, LOTO, and Confined Space protocols.
Participate in investigations and Root Cause Analysis to implement sustainable corrective actions and drive continuous improvement initiatives.
A strong commitment to employee involvement, team building and diversity.
Able to communicate between operations and maintenance teams.
Ability to communicate with the customer at the board level daily. 8. Proficiency in English speaking and writing
Location: Paris
Workplace: Remote
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 1,000+ employees, 8 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Paper.io, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team helps maximize the potential of each Voodoo product within the ecosystem. Our Growth team is split across several areas of expertise, such as user acquisition, ad monetization, video ads, playable ads, and influencer marketers. Being part of the Growth Team at Voodoo requires strong operational excellence and creativity in order to constantly adapt and stay ahead of the market.
The core mission of the Playable Ads team is to create engaging and interactive advertising experiences that captivate audiences and drive conversions. We work with playable developers and coordinators that turn a game into an HTML interactive ad experience. Your main mission will be to produce high-performing ads by creating and uploading them to our various ad networks.
ROLE
We are looking for talented individuals interested in creating playable ads that let users try our games! To succeed in this role, you need extensive Unity development experience with a past of creating unique user experiences for a global audience. You will be converting existing games into playable ads and collaborating on the creation of tools for other interactive ad formats.
- Transform existing games into interactive user experiences
- Optimize playable ads for the best user experience, scalability, and adaptability
- Integrate an analytics solution to measure interactions and gain insights to offer the best user experience
- Build interactive playable templates that can be customized by graphic designers
- Contribute to cross-functional initiatives (e.g. testing new tools, implementing new processes, etc.)
- Develop a deep understanding of how your creations perform and why
- Work within a small creative squad with amazing people from diverse backgrounds and nationalities
- Have the opportunity to cover different product scopes (e.g., hypercasual, casual, consumer apps, etc.)
- Become a creative expert in mobile gaming: benchmark what our competitors are doing, experiment with new ideas
PROFILE
- Fully proficient in playable ad creation or in developing Unity projects (size optimized to be used as playable)
- Experience creating playable ads in Unity (Luna), Cocos Creator or any relevant platform
- Adequate knowledge of object-oriented programming and web game development
- Proactive problem diagnosis and creative problem-solving skills
- Fluent in English, both oral and written
- 3+ years of experience in a similar role
- Deeply familiar with the mobile gaming market, in particular, hyper casual and casual games
- Creative mindset and knowledge in game design
- Familiarity with 3rd party SDKs, analytics, and A/B testing in mobile games (preferred but not essential)
- Hands-on experience with AI-assisted development (Claude Code, Codex, Cursor) and asset generation (Scenario, Flux, ElevenLabs)
BENEFITS
Competitive salary and other benefits according to the country you reside in.
Full remote for candidates based abroad, with relocation to Paris subject to discussion. Hybrid for candidates based in France.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Team
An exciting opportunity for an experienced business development professional to lead our commercial activities in NEA.
You will be responsible for leading our commercial strategy for NEA and driving our growth through partnerships and key client development.
The successful candidate will need to be highly confident and skilled in speaking to potential clients, regulators, media, and partners.
As a Commercial Director, you will work with our internal operations, growth, product and marketing teams to achieve the required strategic goals and revenue targets.
What You’ll Be Doing
Develop and execute comprehensive commercial strategy for OKX in NEA that aligns with business growth objectives.
Formulate revenue strategy and revenue optimisation based on the product offerings of OKX in NEA.
Work closely with the executive leadership team to contribute to the overall strategic direction of the company.
Lead our partnership work in NEA through identifying the right partners to work with, plus executing any partnership negotiations.
Manage relationships with key clients in the NEA ensuring positive customer experience.
Drive cross-functional focus on customer outcomes, value and experience.
Build strong alignment between sales, marketing, product, finance and other related business areas.
Analyse market trends and customer insights to inform strategic decision and product innovation.
What We Look For In You
Bachelor's degree in Finance, Economics, Business Administration, or related field. MBA or relevant advanced degree preferred.
Minimum of 10 years of experience in the Crypto or Traditional Finance sectors, with a significant portion in a leadership role.
Demonstrated ability to develop and implement successful commercial strategies in the derivatives space.
Strong understanding of futures and options products, market dynamics, market data and indicies.
Understanding of the NEA crypto and finance regulatory environments.
Highly sociable, confident, and a commercially-minded communicator.
Exceptional leadership, communication, and interpersonal skills.
Proven track record of achieving revenue growth and market expansion.
Ability to navigate complex negotiations and forge strong relationships with clients and partners.
Nice-To-Haves
Prior experience working at a crypto exchange.
Passionate about blockchain technology and the crypto space.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Team
An exciting opportunity for an experienced business development professional to lead our commercial activities in NEA.
You will be responsible for leading our commercial strategy for NEA and driving our growth through partnerships and key client development.
The successful candidate will need to be highly confident and skilled in speaking to potential clients, regulators, media, and partners.
As a Commercial Director, you will work with our internal operations, growth, product and marketing teams to achieve the required strategic goals and revenue targets.
What You’ll Be Doing
Develop and execute comprehensive commercial strategy for OKX in NEA that aligns with business growth objectives.
Formulate revenue strategy and revenue optimisation based on the product offerings of OKX in NEA.
Work closely with the executive leadership team to contribute to the overall strategic direction of the company.
Lead our partnership work in NEA through identifying the right partners to work with, plus executing any partnership negotiations.
Manage relationships with key clients in the NEA ensuring positive customer experience.
Drive cross-functional focus on customer outcomes, value and experience.
Build strong alignment between sales, marketing, product, finance and other related business areas.
Analyse market trends and customer insights to inform strategic decision and product innovation.
What We Look For In You
Bachelor's degree in Finance, Economics, Business Administration, or related field. MBA or relevant advanced degree preferred.
Minimum of 10 years of experience in the Crypto or Traditional Finance sectors, with a significant portion in a leadership role.
Demonstrated ability to develop and implement successful commercial strategies in the derivatives space.
Strong understanding of futures and options products, market dynamics, market data and indicies.
Understanding of the NEA crypto and finance regulatory environments.
Highly sociable, confident, and a commercially-minded communicator.
Exceptional leadership, communication, and interpersonal skills.
Proven track record of achieving revenue growth and market expansion.
Ability to navigate complex negotiations and forge strong relationships with clients and partners.
Nice-To-Haves
Prior experience working at a crypto exchange.
Passionate about blockchain technology and the crypto space.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Athens, Greece
Oikonomakis Law Firm is seeking for a full-time Accountant to join our finance team in Athens, Greece.
Key Responsibilities:
Manage daily financial operations.
Manage the firm’s accounts receivable, including invoicing, collection efforts, and dispute resolution.
Develop and maintain relationships with clients to ensure timely payment.
Monitor and analyze outstanding invoices and generate reports on collection activities.
Provide regular updates to management regarding the status of collections and any potential issues.
Prepare financial statements.
Ensure ethical and legal compliance.
Analyze financial data.
Assist with audits.
Maintain accurate financial records.
Manage budgets.
Conduct variance analysis.
Process payroll.
Collaborate with different departments to ensure financial efficiency and transparency.
Requirements
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Minimum 3 years of experience, preferably within a law firm or professional services environment.
Strong understanding of financial principles and practices.
Exceptional communication and interpersonal skills.
Excellent analytical and problem-solving skills.
Proficiency in financial/accounting software and MS Office Suite, especially Excel.
Ability to handle sensitive information with confidentiality and professionalism.
Strong organizational skills with excellent attention to detail.
Fluency in English (both written and speaking).
Further knowledge on any additional language, double-entry bookkeeping and payroll is desirable.
Location: Shenzhen / Dongguan / Guangzhou / Foshan
Workplace: onsite
Ajax Systems is looking for an experienced Mechanical Engineer to join our team.
Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.
Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture.
Key Tasks:
Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics.
Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability).
Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments.
Design of ergonomic, intuitive solutions adaptable to different operating environments.
Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds).
Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis.
Participation in testing and feedback from prototypes and production, incorporating design improvements.
Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection).
Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs.
Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples.
Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design.
Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations.
Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization.
Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side.
Technical Knowledge and Skills:
🧩 3D Modeling & Design:
SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge.
Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production.
Ability to break down complex projects into sub-units, using reference geometry and configurations.
🏭 DFM / DFA / Manufacturing:
Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets.
Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time).
Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2.
Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts.
Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes.
Understanding of the Chinese production structure: project managers, engineers, suppliers.
Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines.
Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud.
🧪 Testing & Prototyping:
Manual inspection, assembly, and analysis of critical nodes.
Identifying and resolving sealing, play, and fit issues.
Skilled in the use of measuring tools: calipers, micrometers, gauges, etc.
🧠 Materials Science & Standards:
Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity.
Understanding material behavior during production and operation (temperature, humidity, UV).
Balancing cost, quality, and manufacturability when selecting materials.
⚙️ Functional Elements:
Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots.
Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings.
Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design.
Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations.
Designing for high repairability and ease of assembly in outsourced Chinese facilities.
📄 Documentation & Production Support:
Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications.
Implementation of changes based on prototype or production feedback.
Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control.
🌐 Communication & Tools:
English B2+ level – oral and written technical communication with Chinese suppliers.
Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls).
Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples.
Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.
Location: Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Manila, Philippines; Batangas City, Philippines; Cebu City, Philippines; Nairobi, Kenya
Eram Talent is seeking an experienced Electrical Foreman to join our team in Saudi Arabia within the construction and energy sectors. Our consultancy specializes in matching high-caliber professionals with esteemed clients across diverse industries, including Oil & Gas, Infrastructure, Energy, and more.
In this essential role, you will supervise and coordinate electrical construction activities on-site, ensuring that all work is performed according to project specifications, safety regulations, and quality standards. The Electrical Foreman will lead a team of electricians and apprentices, ensuring effective communication and collaboration throughout the project lifecycle.
Join a dedicated and dynamic team that values excellence and integrity in delivering high-quality electrical solutions.
Responsibilities:
Supervise day-to-day electrical activities on-site, ensuring compliance with design specifications and adherence to safety protocols.
Supervise and lead electricians and technicians in daily electrical operation and maintenance activities at utility plants and facilities.
Execute preventive, corrective, and breakdown maintenance of electrical systems supporting water, wastewater, and seawater cooling operations.
Ensure safe and reliable operation of electrical distribution systems including transformers, switchgear, MCCs, control panels, motors, and lighting systems.
Plan, assign, and monitor work orders to ensure tasks are completed efficiently and within required timelines.
Troubleshoot electrical faults in motors, pumps, panels, and control systems to minimize downtime of utility assets.
Ensure strict compliance with MASA QHSE policies, permit-to-work systems, LOTO procedures, and safety regulations.
Review electrical drawings, single-line diagrams, and technical documents to support maintenance and repair activities.
Coordinate with operations, mechanical, and instrumentation teams to support continuous plant operation.
Maintain maintenance records, reports, and logs in line with O&M requirements.
Requirements
Diploma or technical qualification in Electrical Engineering or Electrical Technology.
Minimum 5 years of industrial electrical experience, preferably in utilities, water treatment, wastewater, or large O&M plant environments.
Prior experience in a foreman or supervisory role is required.
Strong knowledge of electrical power distribution, MCCs, switchgear, transformers, motors, and control circuits.
Ability to read and understand electrical schematics, single-line diagrams, and technical manuals.
Hands-on experience with preventive and corrective maintenance practices in continuous-operation facilities.
Good understanding of electrical safety standards, permit-to-work systems, and lockout/tagout procedures.
Willing to work flexible hours, including overtime as needed.
Valid electrical certifications or licenses are preferred.
Familiarity with safety regulations and practices in the construction industry.
Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for a Senior Backend Engineer who thinks like a product builder, thrives in a collaborative, cross-functional environment, and is passionate about creating robust, scalable financial infrastructure. You'll be part of a domain team where various engineering crafts (Backend, Frontend, Mobile, ML/AI engineers, and QA) work together to own and evolve a shared product area that delivers real value to hundreds of thousands of businesses across Europe.
About You and What You'll Do:
You're pragmatic, learn quickly, and have a proven track record of shipping products that matter. You communicate clearly across disciplines and genuinely enjoy the dynamics of a cross-functional team where everyone contributes to solving the same customer problems. Above all, you're curious – about the product, the users, the business, and how your technical decisions impact all three.
As a product-minded backend engineer, you don't just implement tickets. You understand the "why" behind what you're building, challenge assumptions when needed, and proactively identify opportunities to create better outcomes. You're comfortable discussing trade-offs with product managers, explaining technical constraints to business stakeholders, and collaborating with frontend and mobile engineers to design elegant end-to-end solutions.
You have deep expertise in .NET and C# with a strong appreciation for maintainable, scalable code, and distributed architectures. But more importantly, you know when to apply that expertise and when simpler solutions serve the product better. You've built data-intensive applications before and understand the concepts of working in a regulated environment.
You take ownership not just of your code, but of the outcomes. You move without being prompted, whether that's jumping into a customer issue, improving team processes, or mentoring colleagues. You're curious about adjacent domains – you might peek at the frontend code, ask questions about the ML models, or dive into analytics to understand how features perform.
Quality is non-negotiable for you. Automated testing, thorough code reviews, and security best practices are fundamental to how you work. You balance technical excellence with pragmatism, always keeping the end user and business goals in mind.
Your experience includes:
At least 5 years of professional backend development with a product engineering mindset
Excellent knowledge of .NET platform and C#
Hands-on experience architecting and evolving distributed systems in production
Proven ability to collaborate effectively with product managers, designers, and engineers from other disciplines
Strong business acumen – you understand how your work connects to company objectives
Clear, concise communication in English across technical and non-technical audiences
A builder's mentality: you care deeply about shipping great products, not just writing great code
Our tech stack
Backend: .NET/C#, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes, GCP.
You'll work alongside teams using React (Web), Swift (iOS) / Kotlin (Android), Python/ML frameworks, and modern test automation tools (Playwright, Appium).
Recruitment flow:
Recruiter Interview
First Technical Interview
System Design Interview
Team Fit Interview (peer interview)
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоParramatta, Australia
УдалённоKarratha, Australia
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