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How you will make an impact: We are looking for a dynamic and accomplished Enterprise Account Executive to join our growing and talented team. As an Enterprise Account Executive at Iterable, you are a hunter who is passionate about our product and communicating its value to prospects as you discover, isolate, and ultimately solve their biggest challenges. You know how to sell innovation and disruption, and you thrive as part of an engaged team that supports each other and our customers! How you will make a difference: Target new business opportunities within assigned enterprise organizations. Go high and wide within enterprise organizations to understand the full scope of opportunity. Articulate the value and return on investment of an enterprise solution across multiple decision-makers. Lead the entire sales cycle from initial opportunity creation to close. Collaborate with internal partners to move deals forward and ensure customer success. Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute your outbound prospecting plan. Bring energy and out-of-the-box thinking to solving our customer’s needs and problems as part of a growing, fast-paced team. Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion, all while utilizing a consistent and repeatable sales process. Our reps leverage intellectual curiosity, grit, and creativity to bring deals over the finish line. We are looking for people who: Relevant SaaS sales experience with a track record of consistently exceeding quota. 8-10 years preferred. Exceptional technical aptitude; passion for understanding our technology and communicating its benefits to both technical and non-technical prospects. Demonstrated experience selling complex business applications/technology solutions at the C-suite level. An effective, repeatable method for uncovering greenfield opportunities and building out a new territory. Experience negotiating contracts with procurement as well as MSAs with Legal. Experience working at high-growth, SaaS, scaleup companies. You know how to identify customer segments and new opportunities to grow your sales pipeline. Passion for technology and service and the ability to quickly learn new software. A collaborative approach to a complex sales cycle. Challenger Sales Methodology preferred. Alignment with our values of Humility, Trust, Balance, and Growth Mindset. Bonus points: Familiarity with enterprise email marketing and/or marketing automation solutions. MEDDIC, Value Selling, Command the Message Methodology. Perks & Benefits: Paid parental leave. Competitive salaries, meaningful equity, & 401(k) plan. Medical, dental, vision, & life insurance. Balance Days (additional paid holidays). Fertility & Adoption Assistance. Paid Sabbatical. Flexible PTO. Monthly Employee Wellness allowance. Monthly Professional Development allowance. Pre-tax commuter benefits. Complete laptop workstation. The US salary range + variable value for this position at the start of employment is $266,500- $310,500 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Location: Remote Roles - EMEA; Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a Senior or Lead Product Manager to lead the strategy, development, and continuous improvement of our professional trading tools and end-to-end trading experience. This role is focused on products for active and professional traders. The scope includes advanced market analysis, trading workflows, order execution, position and risk management, workspace customisation, and selected automation capabilities. You will develop a deep understanding of how professional traders use leading platforms such as TradingView, 3Commas, Bookmap, ATAS, and Quantower, and translate those insights into a differentiated, reliable, and intuitive trading experience. Experience in the crypto industry is a strong plus. We welcome candidates who have built professional trading products for equities, futures, options, FX, commodities, or other electronic markets. Experience with crypto markets and products is a strong advantage. What You’ll Be Doing Own the product vision, strategy, roadmap, and delivery of professional trading tools and the broader trading experience. Build a deep understanding of active and professional traders, including their daily workflows, trading behaviours, pain points, and expectations. Lead the development and improvement of market analysis, charting, order execution, position management, account monitoring, and workspace customisation. Identify opportunities to introduce advanced trading and automation capabilities that improve efficiency while keeping users in control of their trading decisions. Improve the quality of the end-to-end trading journey, from discovering an opportunity and placing an order through execution, position monitoring, and post-trade review. Ensure the product meets professional standards for performance, stability, accuracy, usability, and transparency, particularly during periods of high market volatility. Conduct structured user research and competitor analysis across professional trading terminals, charting platforms, and trading automation products. Define product success metrics and use customer feedback, behavioural data, and trading data to evaluate performance and guide priorities. Work closely with engineering, design, data, quantitative research, risk, compliance, operations, customer support, and commercial teams. Translate complex trader needs and market concepts into clear product requirements and intuitive user experiences. Manage technical and commercial trade-offs, dependencies, and delivery risks across multiple teams and product areas. Communicate product strategy, priorities, and outcomes clearly to senior stakeholders and distributed teams. Support and mentor other product managers and contribute to the broader trading product strategy What We Look For In You 5-7+ years of product management experience, with a strong track record of delivering complex user-facing products. Meaningful experience building professional trading tools, trading terminals, charting or market-data products, execution products, or trading automation solutions. Relevant experience may come from equities, futures, options, FX, commodities, multi-asset platforms, or crypto. Direct experience at a crypto company is not required. Strong understanding of electronic trading workflows, including market data, order placement and execution, position management, margin, P&L, and risk controls. Familiarity with leading professional trading products such as TradingView, 3Commas, Bookmap, ATAS, Quantower, or comparable platforms. A strong understanding of the needs of active traders and the ability to simplify sophisticated trading workflows without removing essential control or flexibility. Experience owning the full product lifecycle, including research, strategy, prioritisation, requirements, delivery, launch, measurement, and iteration. Strong product judgement and the ability to balance customer value, usability, technical complexity, business impact, operational risk, and regulatory requirements. Demonstrated ability to use qualitative research and quantitative data to make product decisions. Experience working closely with engineering and design teams on real-time, data-intensive, or high-performance products. Strong cross-functional leadership and the ability to influence teams and senior stakeholders without relying on formal authority. Ability to operate independently, manage ambiguity, and deliver results in a fast-moving, remote-friendly environment. Excellent written and spoken English. English is the working language for meetings, documentation, and daily collaboration. Nice to Haves Experience with crypto spot, perpetual futures, options, CEX, DEX, or on-chain trading products. Hands-on familiarity with professional trading platforms or experience as an active trader. Experience with advanced trading features, algorithmic execution, trading automation, or exchange connectivity. Experience building products across web, desktop, and mobile trading environments. Knowledge of exchange APIs, real-time market-data infrastructure, or broker and exchange integrations. A technical, quantitative, engineering, economics, finance, or mathematics background. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Onchain Data Team The Onchain Data team builds the core data and technology infrastructure behind OKX Web3. We connect to diverse blockchain networks and collect, process, govern, interpret, and serve large-scale onchain data, delivering accurate, real-time, and reliable capabilities to Wallet, DEX, Explorer, Risk, CeFi, and AI products. Our scope includes, but is not limited to: Multi-chain data ingestion, parsing, computation, and unified data models; Data capabilities for onchain assets, transactions, addresses, tokens, contracts, and projects; Blockchain explorers, the Project Marketplace, Onchain Data APIs, bots, and agents; Labels, risk detection, risk-control data, and security investigation capabilities; DEX trending rankings, token scoring, and other onchain data products; Global multi-region deployment, high-availability architecture, performance optimization, and system reliability; Deep application of AI in engineering, data analysis, risk investigation, and intelligent operations. You will work on challenges involving heterogeneous chains, large-scale data, real-time computation, high concurrency, high availability, data accuracy, and complex cross-functional collaboration. Your work can directly improve user experience, asset security, and business growth. What You May Work On This is a broad hiring track rather than a single fixed role. Your responsibilities will be matched to your strengths, experience, and interests, and may include one or more of the following: Design, build, and evolve onchain data infrastructure, data services, or business systems, taking ownership of the quality and outcomes of critical modules. Build multi-chain ingestion, real-time and batch computation, data governance, search, storage, and serving capabilities, continuously improving data accuracy, completeness, and freshness. Contribute to blockchain explorers, the Project Marketplace, onchain assets, labels, risk control, DEX rankings, token scoring, and related platforms or products. Identify critical technical and business problems, make sound judgments, design solutions, coordinate resources, drive execution, and review outcomes. Build highly available, high-performance, scalable global systems, while continuously improving reliability, cost efficiency, delivery efficiency, and user experience. Use AI tools deeply and explore agents, intelligent investigation, engineering automation, and intelligent operations, turning successful practices into reusable team capabilities. Collaborate with product, data, security, algorithm, operations, and engineering teams to drive cross-functional initiatives to completion. What We Value Most Hunger — Curiosity and Drive You stay curious about AI, Web3, emerging technologies, and new business domains, and can learn unfamiliar areas quickly. You do not wait for instructions when facing a problem; you proactively understand the context, identify solutions, and drive execution. You go beyond completing assigned tasks and continue to ask about outcomes, user value, and opportunities for improvement. Cognition — Cognitive Ability and Judgment You can quickly understand complex technical and business problems, build a structured mental model, and identify the core issue and key trade-offs. When information is incomplete or the situation is uncertain, you can form sound judgments based on facts and logical reasoning. You can compare the value, cost, risk, and long-term impact of different options, clearly explain your rationale, and turn decisions into executable plans and results. What We Are Looking For Strong computer science fundamentals and coding ability in at least one mainstream programming language, such as Java, Go, Python, or C++. Clear logical thinking and strong problem decomposition skills, with the ability to independently solve complex technical or business problems. Hands-on experience in one or more of the following areas: Backend and distributed systems; Real-time or batch data processing, data platforms, search, and storage; High-concurrency, high-availability systems, and reliability engineering; Risk control, security, strategy, or data analysis; AI agents, LLM applications, or engineering productivity. A strong sense of ownership and accountability, with the ability to drive initiatives through to measurable outcomes. Open, direct, and effective communication, with a willingness to solve problems across teams. Strong learning ability and growth potential. We value solid engineering fundamentals, but do not use mastery of one specific framework or middleware stack as the sole hiring criterion. Preferred Qualifications Experience with Web3, public blockchains, onchain data, wallets, DEXs, blockchain explorers, or smart contracts. Familiarity with one or more blockchain technology models, such as EVM, UTXO, or Move. Experience with large-scale data processing, stream processing, databases, messaging systems, caching, or search systems. Experience in fintech, risk control, security, e-commerce, advertising, recommendation systems, or other complex internet businesses. Proven examples of using AI tools to solve real problems and turning solutions into engineered or scalable capabilities. Ability to work in English, or experience building global and multi-region systems. Demonstrated technical judgment, business impact, or zero-to-one ownership in previous projects. The Kind of Candidate We Hope to Meet You can clearly explain the most complex problem you have solved, how you formed your judgment, and how you drove the solution to completion. You have one or more clear strengths. We do not expect experience in every area, but we value meaningful depth or exceptional potential in at least one direction. You are willing to understand users and business context instead of passively receiving requirements. You are open to unfamiliar domains and can use AI and team collaboration to close knowledge gaps quickly. You remain constructive in changing or uncertain environments and can keep moving work forward. Why Join Us Build core onchain data infrastructure for OKX Web3, directly supporting global users and multiple strategic businesses. Work deeply with diverse blockchain technologies, onchain data systems, and real-world Web3 use cases. Solve challenging engineering problems involving large-scale data, real-time computation, high availability, and global deployment. Explore the intersection of AI and Onchain Data, applying frontier technologies to data, risk control, products, and engineering workflows. Own meaningful problem spaces with the autonomy to identify issues, make judgments, and drive outcomes end to end. Access career opportunities across Mainland China, Hong Kong SAR, and Singapore. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a Senior Business Manager to drive the design, development and delivery of new products for the Liquidity team. The successful candidate will be working closely with liquidity managers, engineers and stakeholders for day-to-day support/running/problem solving of the business. The candidate will gain exposure to trading strategies supported by liquidity teams ranging from delta-one to volatility products traded in orderbook, over-the-counter or de-centralized. It’s a unique opportunity for one to contribute his/her expertise and grow with the industry. What You’ll Be Doing: Support the development of liquidity business as a problem solver Coordinate with multiple teams (Legal, Compliance, Risk, Audit, Finance) to do complete business analysis ensuring proper control in place, and related matters are properly and timely addressed Overview the projects for business growth and provide support on planning, execution and coordination Identify key business points related to risk, compliance and operations, design procedures and workflows to enhance Conduct detail feature and risk analysis to facilitate technical design by engineering team What We Look For In You: Bachelor's degree in finance, economics, computer science, or related field Solid experience in business management or business analyst, preferably in financial services or trading technology Strong understanding of trading systems end-to-end logic in financial markets Experience with agile project development methodologies Excellent communication and collaboration skills Ability to manage multiple priorities and meet deadlines Ability to work effectively in a fast-paced, dynamic environment Fluent in both English and Chinese Nice to haves: Familiarity with blockchain and cryptocurrency exchanges Perks and Benefits: Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Belgrade, Serbia; Prague, Czechia; Warsaw, Poland; Bratislava, Slovakia; Budapest, Hungary The Feasibility Manager (FM) produces and oversees recommendations for country and site selection strategies, as well as enrolment projections and subject recruitment strategies within the Global Study Start-Up and Site Intelligence department. This position assures the integrity and proper interpretation of used data sources and the resulting strategy provided in feasibility proposals and reports. The FM supports Business Development (BD) and the Allucent Centers of Expertise (ACEs) . The ACEs are designed, structured, and resourced to deliver comprehensive trial and regulatory strategy; effective patient-focused recruitment plans; and solutions that meet specific needs. The Global Feasibility Manager will play a key role in supporting our ACE heads in winning new business by understanding protocol’s expectations, the mechanism of action of the drug and analysing data to provide strategic feasibility recommendations. This position reports to the GSSU, Site & Patient Engagement department. Key Responsibilities: Provide input to proposals and business development to help build project assumptions, budget, and timelines (including overall recommendations on the countries, number of sites and projected number of patients). Identify and present regions where the disease is prominent to create an initial country pool to be further refined based on corporate experience, operational capabilities, medical input, and other feasibility considerations Identify the incidence and prevalence of the disease / syndrome Analyze competing clinical trial landscape in order to assess study feasibility and identify barriers for enrollment. Access open source and proprietary databases to determine similar patient populations and or therapeutic classes of drugs under investigation. Determine whether the countries proposed have comparator drug access/reimbursement. As appropriate, prepare tabular displays of this information for evaluation by the feasibility stakeholder pool. Represent Allucent’s global or regional expertise by presenting our study footprint in the indication, which may include compiling corporate experience, and expertise in specific indication when needed. Present and explain feasibility analysis to BD/Clients (e.g. during bid defense meetings), including the process, recommendations and rationale. Maintain internal libraries and databases related to feasibility Assure the Feasibility function interfaces effectively with the ACEs and Business Development teams within Allucent Maintain current knowledge of guidelines and technologies appropriate for functioning in this capacity. Requirements Bachelor's Degree in a life sciences field is required. Masters Degree or Ph.D. in Healthcare or Biological Science is preferred. Minimum of 5 years of experience in drug development and/or clinical research; or equivalent combination of education, training, and experience. Demonstrable experience with analytics involving large datasets. Previous experience in pre-award feasibility may be a plus. Some travel for BD meetings attendance (15-20%) may be required. Skills Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Demonstrated knowledge of government/international databases, open-source databases or more proprietary databases (e.g., PubMed/Medline, ClinicalTrials.gov, Citeline) Ability to interpret data sources and translate information in clear and usable recommendations Demonstrated ability to form strong working relationships with other groups within the organization essential to high-level performance in this position Ability to work in a fast-paced challenging environment of a growing company Administrative excellence Proficiency with various computer applications such as Word, Excel, and PowerPoint required You are curious, like using systems, science-centric, and wish to consider a career change ? You have a strategic mindset and you are great at managing your time ? This opportunity may be the perfect fit for you. The successful candidate will receive the necessary trainings to grow in this role. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Americas Remote Hello, I’m Steve, Director of Sales at Customer.io ! We're expanding our sales team in the United States and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Responsibilities : Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. Customer Needs Analysis and Solution Alignment : Conduct discovery calls to understand customer business challenges and goals. Position Customer.io 's solutions to meet these needs effectively. Collaboration and Cross-Functional Feedback : Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making. Qualifications : Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts Location: We are currently hiring for positions based in the United States. Candidates must be located in one of these regions to be considered for the role. B2B SaaS or MarTech Experience : Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close. Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects. Problem Solving : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition Deal Focus : Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals Support : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically under $50,000 ACV Drive growth within mid-sized clients, nurturing relationships and uncovering business needs Compensation & Benefits We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Manager 30-minute video call with Bar Raiser 60-minute Case Study and Discovery Call w/ the Hiring Team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Location: New York, United States; San Jose, California, United States; United States (US) About the Team OKX’s Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and our industry. Our Americas Legal team is the primary legal partner to OKX's regulated businesses across the Americas region, advising on a broad range of topics including regulatory strategy, regulatory licensing, product launches, strategic partnerships and corporate matters. The Americas Legal team works cross-functionally with leaders across the company to help build and scale an innovative and compliant OKX platform. About the Opportunity This is an essential, high-profile role at one of the fastest-growing global cryptocurrency exchanges based in San Jose, CA. The Deputy General Counsel will play a central role in proactively shaping OKX's regulatory and legal strategy in the US and across the Americas. The Deputy General Counsel will act as a key partner and provide day-to-day counsel to senior business leadership of OKX's US business, including the coordination of efforts with Compliance, Risk, Operations, Finance and other functions. The Deputy General Counsel will stay abreast of all regulatory changes applicable to the digital asset space in the US, promptly communicate developments to OKX's senior business leadership, and help guide the business in identifying growth opportunities in the US. The position will coordinate the efforts of the legal function serving OKX's business in the US as well as the Americas more broadly, and will report to OKX's VP, Legal. You'll work at the intersection of law, regulations, and product innovation - driving complex licensing initiatives, advising senior stakeholders on questions without clear precedent, and helping the business move quickly through an evolving regulatory landscape. We are looking for a hands-on legal leader with sharp judgment, strong interpersonal skills, and the desire to work with a top-notch legal team. The right candidate is not afraid to jump into novel and complex matters, and is willing to roll up their sleeves and work effectively under time pressure. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. What You’ll Be Doing Develop and advance a best-in-class regulatory strategy in the US and across the Americas, including the development and maintenance of strong relationships with regulators. Engage directly with regulators and business counterparties as a key point of contact for OKX, as well as interacting on a daily basis with senior executives at OKX. Identify growth opportunities and strategic initiatives based on proactive, timely, actionable analysis of US regulatory developments. Lead and manage attorneys covering various Americas regions so that legal efforts are coordinated and consistently achieve successful outcomes. Manage a wide range of legal requests and advise on legal risk with an eye toward achieving the strategic goals of the company's regional business leaders. What We Look For In You Strong communication and leadership skills, and excellent judgment Self-starter who can contribute as both an individual and a team member, with limited reliance upon external counsel. Membership with a US state bar or equivalent. 12+ years of regulatory experience dealing with financial services laws and regulations in a highly-regulated environment. Prior experience can be in-house at a regulated financial firm or in the crypto industry (preferable), at a top-tier law firm, and/or at a regulator. Experience driving projects to completion on expedited timelines. Must be highly-driven, proactive, responsive and precise. Experience making strategic recommendations to senior management and senior legal team members. Comfortable navigating legal ambiguity. Experience advising on cross-jurisdictional legal and regulatory matters. Supervisory experience, and in particular, experience managing other attorneys. Enthusiastic about blockchain technology with experience advising on laws and regulations applicable in the crypto context. Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment and across global time zones. Ability to effectively advise and build trust with business teams. Superior organizational skills. Nice to Haves Expertise in the US securities laws and regulations. Prior in-house experience in a financial services or crypto firm. OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $250,444 - $360,639 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco; New York City Workplace: Hybrid ABOUT THE JOB We're looking for an experienced Global Mobility Lead to build and run the programs that help employees join, move, and work across borders. You will own our mobility policies, immigration casework, and vendor relationships, and partner with Legal, Finance, and People Ops to make cross-border moves clear, compliant, and well supported. WHAT YOU’LL OWN GLOBAL MOBILITY - Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds. - Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support. - Manage employment-based immigration casework in partnership with outside counsel: H-1B (including cap-subject and change-of-employer/AC21 timing), L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence. Own the internal timeline, the start-date reality check, and the manager/candidate communication. - Own daily immigration intake and case execution, including employer questionnaires, supporting documents, employment verification letters, signatures, counsel follow ups, and case closure. - Own right-to-work compliance across jurisdictions: I-9 and E-Verify in the US, Home Office share-code checks in the UK, and equivalent checks in our EU and other markets. - Decide and document the entity/employment model for each new market (direct entity, EOR, or non-resident payroll registration) with Finance and Legal. - Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance. - Model and track mobility cost, including sponsorship and premium-processing fees, so leadership can make go/no-go calls with real numbers, and obtain and document required approvals before committing sponsorship or spend DATA AND SYSTEMS - Build the tracking layer: mobility case pipeline, immigration deadlines and expirations, compensation comparisons, etc. - Stand up mobility dashboards: case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trend. - Write the employee-facing documentation so moves and pay decisions are predictable and explainable, not one-off negotiations. What we’re looking for REQUIRED - 6+ years of experience in global mobility, with real ownership of cross-border moves and immigration casework, not just vendor hand-offs. - Working fluency in US employment-based immigration and at least one other major jurisdiction’s work-authorization regime (UK, EU, or Canada). - Strong analytical skills: comfortable in spreadsheets and HRIS reporting, able to build a defensible model and explain the assumptions behind it. - Judgment about risk. You know when to escalate to Legal, when to flag classification or permanent-establishment exposure, and how to say no clearly. - Excellent written communication: you’ll draft policies, verification letters, offer rationales, and executive-facing recommendations. - Comfort with ambiguity, high volume, and shifting priorities.

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence. What We Value End-to-end ownership You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down. Comfort in ambiguity Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call. Customer-first, always You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room. What You'll Do Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result. Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured. Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability. Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving. Improve engineering practices through mentorship, reusable patterns, and clear technical guidance. Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation. Participate in an on-call rotation as required, supporting the systems the team builds. What we're looking for A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes. Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions. Strong product and technical judgment, especially when the problem or path forward is unclear. The ability to influence experienced peers and align teams without formal authority. Experience using metrics, experimentation, and observability to guide decisions and improve production systems. Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus. Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: As an AI Security Engineer on Tenable's Information Security team, you will help shape and mature our approach to securing AI both within Tenable's products and across the enterprise. AI introduces a new class of risk at the intersection of application security, cloud risk, and data governance, and you will be on the front lines of defining how we assess, test, and address it. You will apply hands-on AI engineering experience alongside deep product security and application security skills to design security controls for AI systems, lead assessments, and help engineering teams ship AI features securely. You will establish security standards for responsible AI use, influence decisions across the organization, and build tooling that raises our security posture. This role is ideal for a practitioner who has spent real time building with AI systems, looking under the hood of model internals, and wants to channel that experience into a security specialty. Your Opportunity: Design, implement, and maintain end-to-end security controls across the AI/ML lifecycle. Conduct safety research, inspecting model internals (e.g., detecting hidden deception, latent knowledge, or unwanted concepts across layers) as a core methodology. Perform AI safety assessments and threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks. Design and implement robust security guardrails, controls, and boundary mechanisms for Large Language Models (LLMs), Small Language Models (SLMs), and open-source models. Act as a subject matter expert in AI safety research by inspecting model internals to detect hidden deception, latent knowledge, or unwanted concepts, ensuring highly transparent and aligned AI outputs. Continuously monitor the AI landscape for novel vulnerabilities and attack techniques, applying deep engineering experience to proactively defend enterprise AI deployments. Develop security reference architectures for AI deployment patterns, including MCP servers and agentic AI workflows and harnesses. Deploy controls to ensure model integrity, governance, and proper access control across models and feature stores. Build AI-driven tooling to strengthen cybersecurity posture across identity, incident management, vulnerability management, third-party risk, and emerging AI threat vectors. Perform AI safety, security assessments, threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks. Collaborate with software engineers, and product teams to integrate security best practices into AI development, training, validation, and deployment processes. Drive Secure Software Development Lifecycle (SSDLC) and DevSecOps practices for AI-powered products, including threat modeling, security testing, penetration testing, and CI/CD pipeline security automation. Create security guidance, documentation, and training for internal engineering and development teams; develop metrics that drive desired security behaviors and outcomes. Research emerging trends in AI security and contribute to innovative solutions that support Tenable's AI initiatives. What You'll Need: 5 or more years of professional experience in information security or application security, with at least 1–2 years focused on securing AI/ML systems. Master’s Degree in Computer Science, Cybersecurity, Data Science, or a related field preferred; advanced degree preferred. Deep understanding of AI-specific security threats, including adversarial ML, data poisoning, prompt injection, model inversion, model evasion, and inference attacks. Strong coding experience in Python and/or Go. Experience with frameworks & libraries such as PyTorch, Hugging Face Transformers, TensorFlow or similar. Experience using specialized interpretability and probing tools/libraries such as TransformerLens, NNsight, Captum, or LIT (Learning Interpretability Tool). Familiarity with mechanistic & Architectural Concepts: inspecting internal model states, residual streams, attention patterns, activation steering, Sparse Autoencoders (SAEs), or feature attribution. Strong understanding of the ML/AI lifecycle and the security risks associated with each stage. Knowledge of cloud security platforms: AWS, Azure, or GCP including AI/ML-related services. Knowledge of data security principles, including encryption, masking, and tokenization. Knowledge of SSDLC, DevSecOps, and security testing practices, including SAST, DAST, SCA, and threat modeling. Knowledge of application security architecture best practices and patterns, including modern web applications, Docker, and microservices. Ability to work cross-functionally across engineering, product, and business teams. Strong written and verbal comAAmunication skills; able to clearly translate complex AI security risks for both technical and non-technical audiences. Strong problem-solving skills, attention to detail, and ability to lead projects with end-to-end ownership. Self-motivated and effective working independently and across distributed teams. And Ideally: Hands-on experience with AI red teaming, adversarial prompt testing, or LLM security assessments. Familiarity of AI security frameworks and standards, including OWASP LLM Top 10 and the NIST AI Risk Management Framework. Experience with application security assessment tools (Burp Suite, ZAP, Tenable WAS, etc). Familiarity with AI governance frameworks (EU AI Act, NIST AI RMF, etc.). Background in cloud security or large-scale SaaS product environments. Security certifications: CISSP, CSSLP, SANS GIAC, CEH, or AI-focused security certifications are a plus, but not necessary. #LI-Hybrid #LI-MS1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $122,500 — $163,166.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team. Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer. As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds. This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration. Technologies You’ll Use Expertise in at least one interpreted language such as Python, Ruby on Rails, etc. Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc. Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus) Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus) Familiarity with leading cloud providers, such as GCP, AWS, or Azure Experience being on-call What You’ll Do Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS. Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you. Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation. Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones. Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout Skills We’re Looking For Can build things end-to-end. Our engineers build, deploy and maintain their code. Is adept with data, backend systems, APIs, and UI components. Is customer-focused, with an eye for building delightful product experiences and developer experiences. Approaches new problems with a scrappy optimism, with a bias towards action. Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business. Present and available online for synchronous and asynchronous collaboration with a team distributed across North America. Able to work in-person in our Toronto/Oakland office 2 days per week. #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $196,033 — $245,041.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share. This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build. This is a full time role based in San Francisco or New York hub, or remotely in the United States. What you’ll do at Figma: Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires We'd love to hear from you if you have: 10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team A track record creating and running recurring video franchises that outlasted a single season and grew an audience Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions While it’s not required, it’s an added plus if you also have: Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast Experience with live event and conference content at scale Familiarity with music licensing, talent releases, and usage rights at volume Experience building creator and influencer partnerships Experience scaling video inside a company going through rapid growth or a brand evolution At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, United Kingdom Workplace: onsite Location: London Hours: Full-time Contract type: Permanent Working pattern: Weekend working required, including Saturday and Sunday, plus three additional weekdays to be agreed upon appointment LCCA seeks a student-centred academic leader to drive excellence in teaching, learning and assessment, lead academic partnership activity, and provide visible senior academic leadership across weekend delivery. About LCCA London College of Contemporary Arts (LCCA) is a specialist higher education institution in central London, offering career-focused degrees across hospitality, business and the creative industries. As part of Global University Systems, we are proud to be part of an international education group that empowers students to transform their lives through education. About the role As Academic Director of Teaching & Learning, you will provide senior academic leadership across LCCA, working collaboratively with College Deans, Academic Directors and academic colleagues to ensure students receive a high-quality, inclusive and engaging academic experience. You will oversee and enhance learning, teaching and assessment practice, support the development and implementation of the College’s academic strategy, and contribute to quality assurance, regulatory compliance and student outcomes. You will also lead the operational management of LCCA’s academic partnerships with validating and awarding bodies, including the University for the Creative Arts (UCA) and the University of Law (ULaw). This role will also provide senior academic leadership for weekend delivery, acting as the lead academic representative on site during Saturday and Sunday operations and ensuring academic quality, standards and the student experience are maintained across LCCA’s seven-day academic operation. Who we are looking for We are looking for an experienced and credible academic leader with a strong track record in enhancing higher education teaching, assessment and curriculum practice. You will bring a higher degree in a relevant subject area or in higher education teaching, together with Fellowship of the Higher Education Academy or higher, or equivalent professional recognition. You will have experience of leading improvements through academic teams, fostering collaborative relationships, and working with validating, awarding or partner institutions. A strong understanding of OfS Conditions of Registration, higher education quality assurance frameworks and the expectations of awarding bodies will be essential. You will be highly organised, resilient and confident operating in a fast-paced academic environment, with the ability to advise, influence and support colleagues effectively. Just as importantly, you will share LCCA’s commitment to inclusive, student-centred teaching and to improving outcomes for a diverse student community. Working pattern This role supports both the College’s academic partnership activity and its seven-day academic operation. The normal working pattern will include Saturday and Sunday, together with three additional weekdays to be agreed upon appointment in line with business requirements and individual circumstances. Why join us? This is an exciting opportunity to make a visible impact at a growing, ambitious and creative higher education institution. You will help shape teaching excellence, strengthen academic partnerships and support high-quality delivery across a dynamic and diverse College community. Our approach We are committed to ensuring our workforce reflects the diversity of our student population and to providing adjustments throughout the recruitment process. If you require support or adjustments at any stage, please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global . Please note: The successful applicant must provide right to work in the UK documentation to LCCA as part of an offer. LCCA is not currently a licensed sponsor.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Lead a team of Legal Response agents day-to-day: assign and triage incoming law enforcement requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases. Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager. Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer Service ), resolving what you can and escalating what you can't with clear context. Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix. Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly. Serve as subject matter expert on law enforcement request handling for your team and adjacent functions. Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives). Support your Manager on process improvements, projects, and cross-team initiatives as needed. Day-to-Day Responsibilities Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner. Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations. Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s. Coordinate with L&D on training and re-training needs identified through performance monitoring. Lead or contribute to process improvement projects and workshops. Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan. Participate in recruitment activities ( screening , interviewing) for the team. What We Look For In You A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking. Prior experience leading or supervising a team, comfortable holding others accountable. Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward. Strong written and verbal communication; detail-oriented, especially under time pressure. Able to work independently and as part of a team. Comfortable working in a fast-paced, dynamic environment with changing priorities. Strong people skills: Ability to navigate difficult situations and stay calm under pressure. Solutions mindset: passionate to find the right solution and resolve the issue. Excellent time management: ability to multi-task to solve issues while managing time. Quick learner: ability to ramp up quickly and act on feedback constructively. Willing to work on a rotational shift to support 24x7 operations. Willing to work in Tun Razak Exchange (walking distance from MRT TRX). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote - EMEA About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Boston, MA Workplace: OnSite SENIOR DIRECTOR OF PRODUCT, HEALTHCARE At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Director of Product, Healthcare to lead the strategy, development, and growth of healthcare products and experiences that continues to build on our strategy of personalized health. You will build and grow the Healthcare Product team while partnering across Product, Design, Clinical Science, Regulatory Affairs, Engineering, Data Science, and Commercial teams to translate physiological data, machine learning capabilities, and clinical insights into meaningful healthcare experiences. You will play a critical leadership role in identifying high-impact opportunities, bringing evidence-based products from concept through launch and scale, and helping establish WHOOP as a leader in digital health. RESPONSIBILITIES: - Define and execute the product strategy and roadmap for the WHOOP healthcare portfolio, translating broader company and Consumer Product priorities into clear investments, product initiatives, and measurable outcomes. - Build, lead, and significantly scale a high-performing Healthcare Product team, developing product leaders and establishing the operating rhythms, capabilities, and culture needed to support a growing portfolio. - Partner closely with leaders across Clinical Science, Data Science, Regulatory Affairs, Engineering, Design, Corporate Strategy and Commercial teams to bring evidence-based healthcare products and experiences from concept through launch and scale. - Identify, evaluate, and prioritize opportunities across areas such as preventive health, clinical monitoring, chronic condition management, digital biomarkers, personalized health insights, and healthcare provider solutions, balancing member value, clinical impact, feasibility, and business opportunity. - Drive product decisions through a combination of scientific evidence, member and customer insights, market analysis, healthcare economics, product data, and business impact, while establishing clear frameworks for measuring engagement, clinical utility, adoption, retention, and financial performance. - Ensure healthcare product strategies appropriately incorporate regulatory requirements, clinical evidence expectations, privacy considerations, and quality standards while representing the healthcare product vision with internal leaders and external healthcare stakeholders. QUALIFICATIONS: - 12+ years of product management experience, including substantial leadership experience building and scaling products within digital health, healthcare technology, medical devices, health platforms, or related industries. - Demonstrated success developing and scaling healthcare or health-focused products that deliver measurable consumer, clinical, and business outcomes. - Experience building, managing, and developing high-performing product teams, including leading product leaders and growing organizations through periods of significant expansion. - Strong understanding of healthcare ecosystems and business models, including experience working with relevant stakeholders such as providers, payers, employers, health systems, or other healthcare organizations. - Experience developing products within regulated or clinically oriented environments, with familiarity across areas such as clinical evidence generation, healthcare data, privacy, regulatory requirements, and quality processes. - Proven ability to set product strategy while remaining close to execution, navigate ambiguity, prioritize across a complex portfolio, and influence senior cross-functional stakeholders without relying on direct authority. - Exceptional communication, strategic thinking, and business acumen, with the ability to translate complex scientific, clinical, technical, and commercial considerations into clear product decisions and organizational alignment. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $230,000 - $270,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.