Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
WELCOME TO PROCESSOUT
ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.
Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more!
We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach.
If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.
THE ROLE
At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut.
You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite.
The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges.
WHAT WE’RE LOOKING FOR
- In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective
- Native level French or English communication skills complemented by a strong business acumen.
- Able to read and analyze server and application logs and debug errors.
- Strong experience working with REST HTTP APIs.
- Strong experience in project management, and ideally customer onboarding.
- Ability to investigate and solve complex technical problems to offer the best solutions to our customers.
BONUS POINTS FOR
- Experience in a similar role in a tech company.
- Experience and knowledge working in the online payments industry.
- Prior customer service experience working in a merchant-facing role.
- Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work.
- Experience working with Javascript to design and build small application scripts.
- Ability to read and understand application code (Golang).
WHAT YOU WILL BE DOING
- Provide technical support to merchants during their implementation of ProcessOut.
- Plan and manage their project of implementing the solution.
- Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support.
- Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents).
- Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support.
- Interact with the Product/Engineering teams to pinpoint improvement ideas.
- Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions.
- Ability to multitask with multiple projects and integrations of key customers
- Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase.
ADDITIONAL INFORMATION
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values.
We believe in equal opportunities.
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com http://Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
Our IDEs are built on a massive scale: a 14 GB monorepo with more than 500 developers committing code every day and hundreds of thousands of automated tests running to keep everything stable. Delivering regular, reliable updates across this ecosystem without blocking engineering teams is a massive infrastructure challenge.
That’s where you come in. You’ll join our infrastructure team as both a technical specialist and process owner for our release infrastructure, building reliable systems that make it possible to ship releases smoothly. You’ll take ownership of the CI/CD pipelines, optimize delivery workflows, and make sure changes flow smoothly from local development all the way to release.That's where you come in. You'll join our infrastructure team as both a technical specialist and process owner for our release infrastructure, building reliable systems that make it possible to ship releases smoothly. You'll take ownership of the CI/CD pipelines, optimize delivery workflows, and work closely with engineering teams to keep changes moving smoothly from local development through to release.
Day to day, you will:
Design, configure, and maintain CI/CD pipelines to keep releases reliable and repeatable.
Manage branching strategies, coordinate code freezes, and handle hotfix releases.
Diagnose pipeline failures and resolve build bottlenecks before they affect delivery.
Automate repetitive release tasks and improve YouTrack workflows for better issue tracking.
Gather requirements from development teams to turn pain points into smooth tooling improvements.
Communicate process changes to stakeholders and support teams through transitions.
Lead retrospectives after incidents to continuously refine our release process.
What you’ll bring
Curiosity and a systematic approach to solving complex infrastructure problems.
Clear communication skills to collaborate with multiple engineering teams.
A strong drive to automate manual tasks and remove friction for fellow developers.
Comfort taking ownership of release decisions and managing trade-offs under deadline constraints.
Pragmatism when prioritizing build stability, release speed, and developer experience.
What you’ll need
Proven hands-on experience building, maintaining, and troubleshooting CI/CD pipelines (e.g., TeamCity, Jenkins, GitHub Actions, or similar).
Fluency in Kotlin or Java.
Practical experience working with Gradle or similar build systems.
Familiarity with Linux environments and shell scripting.
Proficiency Experience using issue tracking tools like YouTrack or Jira to manage workflows.
Professional fluency in written and spoken English.
Experience with large-scale monorepo builds, the JetBrains toolchain (TeamCity, YouTrack), plugin compatibility testing, or multi-product release pipelines are pluses.
What success looks like
You earn the trust of our engineering teams by making releases predictable, smooth, invisible, and stress-free. Pipelines run efficiently, failures are diagnosed quickly, and repetitive tasks are continuously automated away. Developers across the IDE department can focus on building great features, confident that the delivery pipeline behind them is rock-solid.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-PR1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We're Looking For:
We are looking for an
Engineering Manager
to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on:
the CI systems and development environments that set the pace for every product team
the automation behind the cloud environment hosting our product servers and customer instances
the upgrade pipeline through which every release reaches customers
the internal tooling that multiplies the output of all our engineering teams
This is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company.
Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built.
You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger.
Responsibilities:
Delivery and commitments
Own delivery timelines and timeline trade-offs across the domain, and partner with engineering leadership team on scope and priorities
Own ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks away
Architecture and technical quality
Be accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the design
Own the domain's technical debt strategy - what gets paid down, when, and at what cost to delivery
Step personally into complex and critical technical problems
Release and operational quality
Be accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants it
Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage
People and organization
Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers
Workload, capacity, and resource allocation within the domain
Hiring and exit decisions, compensation recommendations, and building the Team Lead bench
Coach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibility
Requirements:
Experience managing software engineering teams, including working through Team Leads
Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering
Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through
Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team
Comfort making timeline trade-offs under pressure and defending them with data
Experience partnering with Product, Architecture, and cross-functional stakeholders
Strong leadership, mentoring, communication, and people management skills
Ability to make pragmatic decisions and operate effectively in fast-paced environments
Upper-Intermediate or higher English level
What You Should Expect From Us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We're Looking For:
We are looking for an
Engineering Manager
to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on:
the CI systems and development environments that set the pace for every product team
the automation behind the cloud environment hosting our product servers and customer instances
the upgrade pipeline through which every release reaches customers
the internal tooling that multiplies the output of all our engineering teams
This is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company.
Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built.
You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger.
Responsibilities:
Delivery and commitments
Own delivery timelines and timeline trade-offs across the domain, and partner with engineering leadership team on scope and priorities
Own ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks away
Architecture and technical quality
Be accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the design
Own the domain's technical debt strategy - what gets paid down, when, and at what cost to delivery
Step personally into complex and critical technical problems
Release and operational quality
Be accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants it
Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage
People and organization
Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers
Workload, capacity, and resource allocation within the domain
Hiring and exit decisions, compensation recommendations, and building the Team Lead bench
Coach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibility
Requirements:
Experience managing software engineering teams, including working through Team Leads
Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering
Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through
Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team
Comfort making timeline trade-offs under pressure and defending them with data
Experience partnering with Product, Architecture, and cross-functional stakeholders
Strong leadership, mentoring, communication, and people management skills
Ability to make pragmatic decisions and operate effectively in fast-paced environments
Upper-Intermediate or higher English level
What You Should Expect From Us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Europe; United Kingdom; Spain; Poland; Italy; France
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As an MVNO Networks Manager at Airalo you will be responsible for establishing and managing the host operator partnerships that allow Airalo to operate its own networks locally. You will own each new market from the first conversation with a host mobile network operator through commercial negotiation, regulatory approval and technical integration to commercial launch, and you will remain its commercial owner once it is live.
You are someone who owns a market from its business case through to its commercial performance in operation. You are equally at ease negotiating terms with an operator's executive team, scoping the integration with their technical team, and running a service management review once the market is operational.
You will work in close coordination with our legal, finance, product, engineering and core network teams, as the local networks you establish need to interoperate with Airalo's existing platform and services.
Responsibilities include but are not limited to:
Represent Airalo as the ideal interface to host mobile network operators on a global level
Identify, approach and secure new host network partnerships across target markets
Assess and recommend full MVNO or light MVNO constructs per market, including the commercial, technical and timeline implications of each
Build the business case for each new market together with Finance, and present it to Airalo's leadership team and to host operator executives
Negotiate terms and conditions of MVNO, wholesale and reseller contracts with host mobile network operators
Support Legal on the regulatory approvals required per market, including entity and licensing, numbering allocation and number portability, and provide information to product management
Work with the Delivery team on the implementation of regulatory obligations such as mobile number portability, lawful interception and emergency calling
Coordinate the technical integration of host mobile networks with Airalo's OSS and BSS platform together with our product, engineering and core network teams
Prepare and run the rollout of new markets, from launch readiness through to first commercial traffic
Hand over each launched market to our NOC and operations teams, and run regular service management reviews with host operators covering network quality, SLA compliance and incident performance
Perform escalations in case of network quality issues and availabilities
Define and perform reconciliation processes between host operator invoices and Airalo's own usage records
Define and run traffic, revenue and cost analytics per market, and report performance against business case
Renegotiate commercial terms with host operators as volumes grow and market conditions change
Develop and maintain a repeatable market entry playbook, and methods to assure unification of conditions and agreements
Must-haves:
5 years minimum relevant experience in the mobile telco industry, in a commercial, wholesale or business development role
Having personally negotiated and closed at least two wholesale or MVNO agreements with host mobile network operators
Proven ability to build a market business case, including subscriber lifecycle assumptions, traffic forecasting, wholesale cost modelling, margin and payback, in close cooperation with Finance
Proven ability to present and defend a business case and its assumptions to a leadership team and to host operator executives
Experience owning commercial performance against forecast after launch, including contract renegotiation as volumes grow
Ideally having served within an MVNO, MVNA or MVNE, or on the operator side selling wholesale to them, with hands on mentality
Working knowledge of full MVNO and light MVNO architectures, including core, HSS/HLR, IMSI ranges, numbering and interconnect, and of the commercial trade-offs between them
Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS, and eSIM provisioning
Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5G SA and how they influence customer experiences
Ability to lead technical scoping and service management discussions directly with host operators, covering integration scope, launch dependencies, SLA definition and ongoing service reviews
Understanding the regulatory requirements on providing mobile services, including numbering, portability, emergency calling and lawful interception, and familiar with KYC processes for mobile subscriptions
Experience in a fast moving environment such as a startup, scale-up or challenger MVNO, with the ability to run several markets at different stages in parallel
Excellent English skills; in writing, speaking and reading, business fluent
Willingness to travel internationally occasionally to meet host operators
Good-to-have:
Having taken an MVNO from signed agreement through to live commercial traffic and first subscribers
Established working relationships with host mobile network operators and national telecom regulators
Experience selecting, contracting or managing an MVNE platform vendor
Prior ownership of a P&L or a country level budget
Master Studies and/or MBA highly preferred
Additional languages alongside English
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £71,600 – £107,400
📍 Spain €57,200 – €85,800
📍 Italy: €62,000 – €93,000
📍 France: €62,800 – €94,200
📍 Poland: 258,800 – 388,200 PLN
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
Job Scope:
- Own the data platform roadmap - Define and deliver the product roadmap for our data platform — covering data ingestion, on-chain data parsing, metrics frameworks, data-as-a-service, and data asset management — turning scattered data capabilities into reusable platform products.
- Build on-chain data capabilities - Lead multi-chain data ingestion and parsing (EVM, Solana, Bitcoin, Cosmos, etc.). Define standardized parsing logic for transactions, transfers, contract calls, and DeFi interactions. Drive the buildout of address labels, protocol labels, and transaction attribution.
- Own token and market data - Own the selection and governance of token metadata, pricing, and liquidity data sources. Establish source priority, fallback, and cross-validation mechanisms across CEX, DEX, third-party aggregators, and in-house indexers. Be accountable for data accuracy, coverage, and latency.
- Serve downstream consumers - Partner with business, growth, risk, and BI teams to package data capabilities into APIs, datasets, and self-serve analytics tools that cut the cost of getting answers.
- Data quality and governance - Build monitoring, metric definition management, and incident response processes. Eliminate the "same metric, five definitions" problem.
- Cross-functional execution - Work closely with data engineering, backend, algorithm, and BI teams on requirement breakdown, prioritization, and delivery.
Requirements:
- 5-8 years in product management, including 3+ years on data platforms, data infrastructure, or internal data products
- Hands-on Web3 experience (wallet, exchange, L1/L2, data provider, DeFi protocol) with real understanding of the business and user behavior
- Practical knowledge of on-chain data: blocks, transactions, event logs, internal transactions, and the differences between UTXO and account models; familiarity with the data structures and parsing challenges of major chains
- Familiarity with the token data landscape — the strengths, limitations, and appropriate use cases of CoinGecko, CMC, Chainlink oracles, DEX pool pricing, and similar sources
- Solid grasp of data warehouse layering (ODS/DWD/DWS/ADS), metrics frameworks, and event tracking design
- Able to read and write SQL; can pull and validate data independently
Nice to Have
- Built a data platform from zero to one
- Experience with Dune, The Graph, Nansen, Covalent, Etherscan APIs, or similar tooling
- Working knowledge of Flink, Spark, ClickHouse, or Airflow — enough to hold a technical design discussion with engineers
- Experience commercializing data products or running external data services
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: United States; Washington, District of Columbia, United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Account Executive – Federal (Intelligence Community Focus)
to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
Maintain executive ownership of large-scale renewals and expansion motions across the territory
Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
Carry and achieve an annual quota across net-new and strategic expansion outcomes
Maintain high forecast accuracy, deal hygiene, and pipeline rigor
Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
Must be eligible to obtain and maintain a U.S. security clearance
Active Secret clearance required
TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
Successfully retain and expand major IC renewal footprint
Build executive-level relationships across IC agency acquisition and mission hierarchies
Establish repeatable co-sell execution with strategic cleared FSIs
Close net-new program opportunities across IC agencies and program offices
Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range:
$125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a Staff level Engineer to lead the design and development of a next-generation Data Platform at Vercel. This is a unique opportunity to architect a foundational system that will power data across our products and business, supporting everything from real-time analytics to AI/ML initiatives.
Reporting directly to the Senior Director of Data Engineering, you'll define the technical vision for our data ecosystem, work across the organization to align engineering strategy with product goals, and build scalable, reliable systems using modern technologies like Kafka, ClickHouse, Tinybird, and Snowflake.
You'll lead from the front, writing production-grade code, setting high standards for design and data governance, and mentoring a team of engineers as the organization grows. If you're excited by the challenge of building scalable data systems that drive product innovation, we'd love to hear from you.
What you'll do
Design and implement a next-generation data platform that supports diverse requirements, including batch and real-time integrations, advanced analytics, and multiple data types, leveraging Kafka, Kafka-based tooling, and additional streaming technologies to power real-time data movement and processing.
Work with engineering, product, and senior leadership teams across Vercel to architect solutions that address business needs, aligning technical strategies with product goals and ensuring seamless data availability and usability.
Define and maintain guidelines for data ingestion, creation, enrichment, and storage, while overseeing data modeling, ETL processes, and data warehousing (ClickHouse, Tinybird, Snowflake) to achieve low-latency analytics and scalable storage.
Develop end-to-end solutions across the tech stack, setting the example for engineering excellence, and provide mentorship and direction that fosters continuous improvement and innovation in the team.
Partner with Security, Compliance, and Legal teams to ensure adherence to data protection standards, and champion high availability and fault tolerance through comprehensive monitoring, alerting, and incident response practices.
Drive architectural decisions and roadmap planning that ensure efficiency, scalability, and high performance, and evaluate build-vs-buy trade-offs, integrating vendor solutions where appropriate.
Collaborate with data scientists and machine learning teams to evolve infrastructure that supports advanced analytics and AI initiatives, serving as a key contributor to strategy, tooling, and platform enhancements for ML-related workloads.
Act as a key decision-maker for discovering, vetting, and selecting data architectures and technologies critical to Vercel's success, and establish multi-phase strategic roadmaps that align with overall business objectives and drive data platform maturity.
What you need
8+ years of experience in data engineering, data architecture, or related roles, with at least 5 years at the Principal Engineer level.
Proven track record designing and operating large-scale data infrastructures at high scale in a complex, fast-paced environment, with experience across Kafka and its ecosystem (e.g., Kafka Streams, Confluent Platform), ClickHouse, Tinybird, Snowflake, and broader big data frameworks.
Proficiency in cloud platforms (AWS, GCP, or Azure) and associated big data services.
Strong background in data governance and security, and adept at ensuring compliance with regulatory standards and protecting sensitive information.
Outstanding communication and collaboration skills, with the ability to influence technical and non-technical stakeholders across varying organizational levels.
A leadership mindset, with demonstrated ability to mentor teams, drive consensus, and advocate for best practices across the organization.
A Master's degree in Computer Science, Engineering, or a related field is preferred.
Industry recognition or notable contributions in data engineering (e.g., published works, open-source contributions) is a plus.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana Labs is looking for a
Senior Enterprise Account Executive, Acquisition
who will be responsible for prospecting and closing new business across the West region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
Responsibilities
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Requirements
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
In the US, the OTE compensation range for this role is $260,000 - $300,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
Platform security is foundational to protecting Phantom and the systems our users rely on. We’re hiring a Senior Platform Security Engineer to own and improve security across our AWS and Kubernetes environments. You’ll work directly with infrastructure and engineering teams to secure the control planes, identities, workloads, and deployment systems behind our most critical products.
We’re building an AI-native security team that aggressively uses AI to expand the speed, depth, and reach of our work. We’re looking for a strong security engineer with high agency who can identify the risks that matter, build practical controls, and own problems through verified remediation. This is a hands-on role for someone who is comfortable working in production systems, writing code and infrastructure, responding to incidents, and making security improvements without slowing down the teams building on the platform.
This role is fully remote; however, we’re only open to candidates based in the US and Canada.
RESPONSIBILITIES
- AWS Security: Own and improve security across Phantom’s multi-account AWS environment, including IAM, Identity Center, networking, compute, storage, secrets, logging, and organization-level guardrails.
- Kubernetes Security: Secure production Kubernetes environments running on Amazon EKS, including cluster configuration, workload identity, RBAC, admission controls, network boundaries, secrets, container security, and tenant isolation.
- Identity and Access: Design least-privilege access models for engineers, services, and automation. Build scoped, auditable, and time-bound access paths for sensitive production systems.
- Mission-Critical Systems: Protect the infrastructure supporting products and services that handle sensitive data and high-value operations.
- Cloud Security Architecture: Lead security design for new infrastructure, platform services, and major architectural changes.
- Infrastructure and Policy as Code: Build reusable security controls using tools such as Pulumi, Terraform, Kubernetes policy engines, and automated configuration validation.
- CI/CD and Supply Chain Security: Harden build, deployment, and release systems, including GitHub Actions, workload federation, build runners, dependencies, artifacts, signing, provenance, and access to production environments.
- Security Automation: Build tools that identify and remediate cloud and Kubernetes risks at scale. Apply AI-assisted workflows where they materially improve analysis, coverage, or response speed.
- Cross-Functional Leadership: Partner closely with Infrastructure, SRE, Developer Experience, and product engineering teams. Establish practical platform-security standards and help teams adopt them.
QUALIFICATIONS
- 7+ years of experience in platform security, cloud security, infrastructure security, security engineering, or a closely related engineering role.
- Deep, hands-on experience securing production AWS environments. You understand IAM and resource policies, workload identity, network security, secrets management, logging, organization-level controls, and the ways these systems fail in practice.
- Deep experience securing Kubernetes in production, preferably Amazon EKS, including RBAC, workload identity, admission policy, network policy, pod security, secrets, and cluster hardening.
- Experience designing or securing mission-critical systems where compromise, excessive privilege, or loss of availability could have significant customer or business impact.
- Strong understanding of identity, authorization, least privilege, isolation, and blast-radius reduction across both human and machine access.
- Experience securing CI/CD and software supply chains, including GitHub Actions or similar systems, build runners, workload federation, artifacts, and production deployment paths.
- Experience writing and reviewing infrastructure as code using Pulumi, Terraform, CloudFormation, or similar tools.
- Ability to write production-quality code or automation in a language such as TypeScript, Python, Go, or Rust.
- High agency and ownership. You can take an ambiguous platform-security problem from initial investigation through implementation and verified remediation.
- Clear communication and a strong track record of partnering with infrastructure and engineering teams while maintaining a high security bar.
NICE TO HAVES
- Experience with AWS Nitro Enclaves or other trusted execution environments, including attestation, isolation boundaries, secure key handling, and operational lifecycle management.
- Experience securing financial, payments, wallet, custody, or other high-value transaction systems.
- Familiarity with key-management infrastructure, AWS KMS, CloudHSM, cryptographic signing systems, or secrets-management platforms.
- Experience operating or securing multi-region Kubernetes and AWS environments at significant scale.
- Familiarity with service meshes and cloud-native networking technologies such as Istio, PrivateLink, Transit Gateway, or eBPF-based controls.
- Experience with GitHub OIDC, Argo CD, Helm, Crossplane, or Kubernetes-based infrastructure delivery.
- Experience using cloud-security and observability platforms such as Wiz, Datadog, GuardDuty, Security Hub, or CloudTrail.
- Experience building policy-as-code, automated remediation, or security tooling used by a large engineering organization.
- Familiarity with blockchain infrastructure or self-custodial wallet architecture.
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Manager, Legal Technology Services
San Mateo, CA
ROLE OVERVIEW
The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio.
KEY RESPONSIBILITIES
The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas.
Build and Lead Legal Technology Services
Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support.
Define the function's operating model, service catalog, engagement approach, technical standards and service-management practices.
Set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations.
Foster a culture of customer focus, inclusion, technical excellence and continuous improvement.
Lead Technical Delivery and Platform Lifecycle
Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies.
Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement.
Maintain an integrated view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation.
Translate approved product roadmaps into technical plans, estimates, sequencing and engineering capacity requirements aligned with enterprise standards.
Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support.
Oversee integrations, data migration, testing, release management and implementation readiness across platforms and geographies.
Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the Legal organization.
Ensure Secure and Reliable Operations
Own the technical health, reliability and performance of the legal technology portfolio.
Establish production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics.
Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies.
Partner with DTIS infrastructure, service management, security, data and engineering teams to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities.
Partner, Innovate and Influence
Build trusted relationships across Legal, Legal Operations, DTIS, Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization.
Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs.
Provide technical evaluation and enablement for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable.
Required Experience and Qualifications
Bachelor’s degree or equivalent practical experience.
10+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations.
5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services.
Demonstrated experience across several areas of the enterprise legal technology landscape.
Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise.
Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management.
Strong technical planning, capacity management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority.
Preferred Qualifications
Experience within a global corporate legal department, legal operations organization, legal technology company or consulting organization with significant enterprise legal technology responsibility.
Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance.
Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions.
Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,600
—
$297,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
Workplace: Remote
At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
Why this role matters
Adapty runs on infrastructure we own and operate ourselves: a Proxmox and Ceph platform across OVH, Hetzner and bare metal, with parts of the stack in AWS and GCP. That platform processes billions of dollars of subscription volume a year, and today too much of it depends on a single engineer.
You are joining to take that platform over: fully owned, fully described in code, and cheap to run at scale. In your first months you will own Proxmox and Ceph end to end, drive resource rightsizing, and lead the split of our development workloads into a separate cluster.
What you'll do
- Own our Proxmox and Ceph platform end to end — capacity, upgrades, performance and incident response
- Run infrastructure across OVH, Hetzner and bare metal, alongside workloads in AWS and GCP
- Drive resource rightsizing: find where we overpay, size it correctly, and prove the saving in the bills
- Lead the separation of development workloads into a dedicated cluster, without downtime for production
- Keep everything as code — Terraform, Ansible, ArgoCD and GitLab CI, with no manual changes in production
- Own reliability: on-call, incident response, root cause analysis and the runbooks that follow
- Support the data layer our product runs on — PostgreSQL, ClickHouse, Aerospike
About you
- 10+ years working with infrastructure and physical hardware, not only managed cloud
- 5+ years running Kubernetes and cloud platforms in production
- Hands-on with bare metal and providers like OVH and Hetzner, plus AWS and/or GCP
- Strong with Terraform, Ansible, ArgoCD and GitLab CI — you describe infrastructure in code by default
- Real FinOps experience: you can name what infrastructure cost before and after you touched it
- You take problems all the way to the root cause and to the fix, including outside your formal scope
- You say things directly — risks and bad news arrive early, not after the incident
Nice to have
- Production experience with Proxmox and Ceph specifically
- PostgreSQL, ClickHouse or Aerospike at scale
- Experience splitting shared environments into isolated clusters
- Building observability and on-call practice from scratch
- High-load B2B SaaS background
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next emerging Fraud Researcher.
About the job
This position is needed to detect emerging fraud trends and behaviors on Twilio Network, across all channels - voice, messaging and email. You will work on researching new fraud behaviors by analyzing industry trends and analyzing billions of events using AI tools.
Responsibilities
In this role, you’ll:
Perform independent research using AI tools to identify novel emerging fraud trends
Work with data scientists to create ML models to detect fraud behaviors at scale
Continuously stress test our network for vulnerabilities
Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity, including AIT and ATO.
Develop and execute proactive fraud mitigation strategies to protect customers and the network.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Conduct in-depth investigations into high-impact fraud incidents, providing root cause analysis and actionable recommendations.
Monitor industry trends in fraud and bot detection to maintain a competitive defense posture.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of experience in fraud investigations, trust & safety, or security analysis within a high-growth tech environment or large-scale distributed systems.
Advanced expertise in complex data analysis, SQL, and data visualization tools to query large-scale datasets and uncover novel fraud behaviors or systemic abuses.
Proven track record of designing and executing proactive fraud mitigation strategies to protect platform integrity and minimize risk exposure.
Strong cross-functional incident response leadership with the ability to translate complex security risks into clear, actionable business strategies for technical and executive stakeholders.
Desired:
Experience in the CPaaS, telecommunications, or payments industry.
Familiarity with machine learning concepts and their application in fraud detection.
Relevant certifications such as CFE (Certified Fraud Examiner) or CISSP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 (Developing Minimum for Tier 3) - $213,900 (Mid for Tier 3).
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 (Developing Minimum for Tier 2) - $226,500 (Mid for Tier 2).
Based in the San Francisco Bay area, California: $201,280 (Developing Minimum for Tier 1) - $251,600 (Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until October 14, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, England; Remote, Europe; Remote, Asia; Remote, US
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
Aave is looking for a Protocol Security Researcher to help build its internal protocol security function.
The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure.
This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously.
How you can make an impact:
Review major Aave protocol changes before external audit or deployment
Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations
Participate in design and architecture discussions early enough to influence security-relevant decisions
Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies
Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows
Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas
Work with monitoring and incident response teams when review findings imply operational detection or response needs
Collaborate with external auditors by helping define scope, known risks, and areas of concern
Let's connect if you have:
5+ years of relevant security experience
Strong smart contract security background
Ability to independently review complex codebases and reason about protocol-level failure modes
Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited”
Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations
Evidence that you are actively using AI to improve security research, review quality, or review throughput
Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders
Good judgment about severity, exploitability, and when a finding matters
Nice to haves:
Experience with formal methods, fuzzing, invariant testing, or custom security tooling
Experience building internal tools for security review, code understanding, or knowledge management
Experience working with external audit firms or leading audit engagements
Familiarity with governance payloads, upgrade systems, permissioning, and incident response
Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
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