Вакансии

Location: Омск Workplace: В офисе Обязанности Организация работы магазина, составление графиков смен; Выполнение планов продаж магазина; Формирование и развитие команды магазина; Анализ результатов работы магазина и сотрудников; Контроль выполнения стандартов обслуживания клиентов; Формирование отчетности, документооборот Требования Специалиста с опытом работы в аналогичной должности или в должности старшего продавца от 6 месяцев; Того, кто имеет высокие управленческие и коммуникативные навыки, может найти подход к любому человеку, готов развивать команду, делиться опытом и знаниями. Условия Оформление по Трудовому кодексу с первого дня (стабильная заработная плата, оплачиваемый отпуск, социальные гарантии, ДМС); Фиксированный оклад + ежемесячная премия по результатам работы; График работы 5/2 с плавающими выходными; Работа рядом с домом или местом учёбы; Обучение по нужным для работы направлениям; Скидки на связь и продукты МТС; Возможность профессионального и карьерного роста; Корпоративные мероприятия, награждения лучших

Location: Cairo, Egypt Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

• Развивать продажи, CRM и работу с постоянными клиентами. • Наладить производство и выпуск коллекций в срок.

Location: Москва Workplace: В офисе Обязанности Организация работы магазина, составление графиков смен; Выполнение планов продаж магазина; Формирование и развитие команды магазина; Анализ результатов работы магазина и сотрудников; Контроль выполнения стандартов обслуживания клиентов; Формирование отчетности, документооборот Требования Специалиста с опытом работы в аналогичной должности или в должности старшего продавца от 6 месяцев; Того, кто имеет высокие управленческие и коммуникативные навыки, может найти подход к любому человеку, готов развивать команду, делиться опытом и знаниями. Условия Оформление по Трудовому кодексу с первого дня (стабильная заработная плата, оплачиваемый отпуск, социальные гарантии, ДМС); Фиксированный оклад + ежемесячная премия по результатам работы; График работы 5/2 с плавающими выходными; Работа рядом с домом или местом учёбы; Обучение по нужным для работы направлениям; Скидки на связь и продукты МТС; Возможность профессионального и карьерного роста; Корпоративные мероприятия, награждения лучших

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Support our Sales, Marketing, and customer-facing teams, which might include: - Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success. - Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team. - Building out prospecting programs, marketing campaigns and events cadences, helping the sales team to drive net new demand. - Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Take on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development - Work with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design solutions to help Sierra scale. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high-leverage decisions. - Serve as a versatile, proactive team player, taking on both foundational tasks and high-impact strategic initiatives that drive the GTM team’s success. - Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage. WHAT YOU’LL BRING - 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations. - Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI). - A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency. - Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines. - A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment. - Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives. EVEN BETTER… - SQL experience. - Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools. - Previous 0-1 startup or operational experience. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Что делать Размещать заказы на фабриках, контролировать сроки производства и готовность груза. Создавать поставки в кабинете Amazon и бронировать перевозку, следить за сроками сдачи груза на склад в Китае.

· Стратегическое и оперативное управление производственными подразделениями: планирование, распределение ресурсов, контроль исполнения планов. · Обеспечение выполнения производственных планов по объёму, срокам и качеству, достижение целевых показателей эффективности.

Location: Philippines Workplace: OnSite Employment Type: Full-time Assignment: All over Philippines(Revolving Reimburstment funds provided for Travel) Position Overview The Field Collections Manager is responsible for overseeing the overall daily operations of the Field Collections Department, ensuring the achievement of collection targets, operational efficiency, workforce productivity, quality assurance, and compliance with company policies and applicable regulations. The role directly manages Field Collections Supervisors and provides operational oversight of the Field Collections Quality Control Officers (FQCOs), Specialized Recovery functions (Legal and Motorcycle Repossession), and Field Administration. The Field Collections Manager ensures that all functions operate efficiently, coordinate effectively, meet established performance standards, and contribute to the department's overall recovery objectives. Key Responsibilities 1. Collection Performance and Field Operations - Monitor daily, weekly, and monthly collections against approved targets. - Track Collection Efficiency (CE), Recovery Rate (RR), cash collections, and Field Officer productivity. - Identify underperforming zones, supervisors, and Field Officers, and implement corrective action plans. - Oversee the Field Collections Supervisors and ensure accountability for team performance, coaching, and operational deliverables. - Ensure consistent execution of approved collection strategies across all assigned zones. - Review collection trends, identify potential month-end gaps, and implement timely interventions. - Conduct regular performance reviews and operational meetings with supervisors. 2. Oversight of Field Collections Quality Control (FQCO) - Provide operational oversight of the FQCO team to ensure consistent quality monitoring and compliance checks across field operations. - Ensure that field quality assessments, shadowing activities, skip-tracing reviews, and compliance observations are conducted according to approved procedures. - Review significant quality findings, recurring violations, and operational risk trends identified by FQCOs. - Ensure that identified issues are properly documented, endorsed, and addressed by the appropriate supervisors or departments. - Monitor the implementation of corrective actions and recommend process improvements based on quality assessment results. - Coordinate with HR on serious findings and potential policy violations. 3. Oversight of Specialized Recovery – Legal and Motorcycle Repossession - Oversee the operational performance of specialized recovery activities, including small-claims case processing, legal case coordination, and motorcycle repossession. - Ensure that eligible cases are properly identified, documented, endorsed, and followed up according to approved procedures. - Monitor the status and progress of repossession assignments, legal endorsements, case filings, and other specialized recovery activities. - Coordinate with the Legal Officer and Moto Repossession Representatives to address operational bottlenecks and improve recovery outcomes. - Ensure that all repossession and legal recovery activities are conducted only when authorized and in accordance with applicable laws, company policies, and approved processes. - Review specialized recovery performance and identify opportunities to improve case conversion, recovery rates, and turnaround times. - Coordinate with Moto Loan Team on case requirements, documentation, account reconciliation, and escalations. 4. Oversight of Field Administration - Oversee the Field Admin function to ensure timely and accurate administrative support for field operations. - Ensure proper maintenance of manpower records, attendance trackers, deployment reports, reimbursement documents, and operational files. - Monitor the timely consolidation and submission of reports, personnel updates, and required documentation. - Ensure that approved field expenses and reimbursement requests are properly documented and processed according to company policy. - Coordinate with HR, Finance, and other relevant departments on administrative requirements. - Identify administrative process gaps and implement improvements to reporting accuracy, documentation, and turnaround time. 5. Manpower Planning and Workforce Management - Monitor staffing levels, attendance, deployment, and manpower requirements across all collection zones. - Ensure sufficient Field Officer coverage in existing and newly established zones. - Coordinate with HR and Recruitment on hiring, onboarding, replacement hiring, and deployment schedules. - Monitor productivity and workload distribution across Field Officers and supervisors. - Recommend staffing adjustments and resource allocation improvements based on operational requirements. - Oversee onboarding progress and initial performance monitoring of newly deployed personnel. 6. Performance Reporting and Management Reviews - Consolidate daily, weekly, and monthly reports covering field collections, FQCO findings, specialized recovery, manpower, and administration. - Prepare management updates highlighting performance against targets, operational risks, key issues, and recommended actions. - Ensure that all functional leads and supervisors submit accurate and timely reports. - Conduct regular operational reviews with supervisors and the relevant functional representatives. - Track the completion and effectiveness of agreed action plans. - Present consolidated operational results and recommendations to the Head of Field Collections. 7. Cross-Functional Coordination and Compliance - Coordinate with Data and Analytics, HR, Legal, Compliance, Finance, Operations, and Technology to resolve operational issues. - Ensure field collection and specialized recovery activities follow approved policies, data privacy requirements, fair collection practices, and applicable regulations. - Ensure that customer complaints, compliance incidents, and potential policy violations are documented and escalated promptly. - Coordinate corrective actions with the responsible functional owners. - Maintain clear accountability while ensuring that independent Legal and Compliance decisions remain with the appropriately authorized functions. 8. Budget and Resource Management - Monitor field operating expenses, reimbursement requests, activity budgets, and resource utilization. - Ensure spending remains within approved budgets and follows company procedures. - Identify opportunities to improve cost efficiency without compromising collection performance or compliance. - Review significant budget variances and recommend appropriate corrective measures. - Escalate material expenses and budget requirements requiring management approval. 9. Team Development and Continuous Improvement - Establish clear performance expectations and accountability standards for supervisors and functional representatives. - Identify training needs, capability gaps, and opportunities for employee development. - Recommend performance improvement plans and development opportunities for team members. - Standardize operating procedures and best practices across field operations and specialized recovery. - Implement continuous improvement initiatives to enhance productivity, quality, compliance, and recovery performance. Key Performance Indicators (KPIs) The Field Collections Manager will be assessed based on: 1. Collection achievement against approved targets. 2. Collection Efficiency (CE) and Recovery Rate (RR). 3. Field Officer productivity and collection conversion. 4. Field Collections Supervisor performance and accountability. 5. FQCO assessment coverage, reporting quality, and closure of corrective actions. 6. Specialized recovery performance, including authorized repossession activities and legal case progress. 7. Manpower coverage, attendance, and deployment efficiency. 8. Accuracy and timeliness of operational and administrative reporting. 9. Compliance with approved procedures and timely escalation of material incidents. 10. Budget adherence and operational cost efficiency. 11. Timely execution of operational action plans and process improvements. Specific targets will be established by the Head of Field Collections in coordination with the relevant stakeholders. Expected Outcomes Within the First 3–6 Months - Establish a consistent operational review and reporting framework covering all functions. - Improve collection performance and accountability across supervisors and field teams. - Strengthen FQCO monitoring and ensure timely resolution of quality and compliance findings. - Improve visibility and follow-through on legal cases and motorcycle repossession activities. - Improve the accuracy and timeliness of Field Admin deliverables. - Optimize manpower deployment, field productivity, and operating expenses. - Reduce unresolved operational issues through clear ownership and escalation procedures. - Establish a scalable management structure that enables the Head of Field Collections to focus on strategic priorities.

Location: Argentina; Brazil; Chile; Colombia; Uruguay RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization. You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal). Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication. You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously. Key Responsibilities Data & Insights: Build and maintain dashboards (e.g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions. Define key product health metrics (adoption, retention, support load) and drive consistent reporting. Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration. Drive alignment with Support, Compliance, Legal, Finance Launch Readiness & Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales. Build and run launch checklists, retrospectives, and release health reviews. Manage change communication and ensure downstream teams have what they need to deliver. Process Design & Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews). Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles. Requirements 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment. Strong data skills (SQL or equivalent proficiency). Excellent communication skills; proven ability to work cross-functionally and influence without authority. Strong system-thinking mindset —you thrive on solving organizational friction through process and tools. Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end. What You'll Need Prior experience supporting a global or multi-country product launch environment . Experience aligning operations across Product, Customer Success, and Finance . Proficiency in English is a must. Communication skills: Strong project management and stakeholder coordination abilities. You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority. Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key. Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems. Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action . Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes. Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision. Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Leadership visibility: Reporting into the Senior Global Product Operations Manager which means your projects will be strategic and business-critical. Compensation and perks are great: Competitive compensation. 100% remote work. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Location: Remote - USA The Senior Manager of Internal Monitoring plays a pivotal role in leading and overseeing second-level auditor monitoring across all ODAG functions—including Utilization Management (UM), Claims, and Appeals & Grievances—to ensure operational compliance and alignment with regulatory standards and Clover policies. Specifically, this role provides direct clinical monitoring leadership by conducting clinical evaluations for UM and clinical appeals to guarantee high-quality, sound clinical decision-making. In addition to guiding monitoring workflows and evaluating operating controls, the Senior Manager conducts risk-based operational audits, assesses alignment with clinical hierarchy, and drives process optimization through Artificial Intelligence (AI) integration. The Senior Manager also analyzes quality trends and root causes, delivers executive performance reporting, and collaborates cross-functionally with internal business leaders and BPaaS partners to resolve operational risks and execute effective remediation strategies. This role is also accountable for leading the Internal Monitoring function across clinical and non-clinical second-level monitoring, including helping to set the 6-12 month strategy, priorities, capacity, and operating approach. The Senior Manager leads and develops the Internal Monitoring team and ensures people, processes, and monitoring capabilities are aligned to evolving regulatory and business risks. As a Senior Cinical/Operations Internal Monitoring Manager, you will: Clinical Monitoring (UM & Clinical Appeals): Direct and perform second-level clinical reviews across Utilization Management (UM) and Clinical Appeals to evaluate auditor decision-making accuracy, compliance with clinical hierarchy, and adherence to medical policies and evidence-based guidelines. ODAG Second-Level Monitoring Management: Lead second-level monitoring programs encompassing all ODAG operational areas (UM, Claims, and Appeals & Grievances) to verify processing accuracy, maintain regulatory alignment, and evaluate key operating controls, including Sarbanes-Oxley (SOX) Claims QA Control testing. Lead and Develop the Internal Monitoring Team: Lead, coach, and develop team members responsible for clinical and non-clinical monitoring across ODAG functions. Set clear priorities and performance expectations, allocate work based on regulatory risk and capacity, hold team members accountable for quality and outcomes, and build the capabilities needed to deliver sustained monitoring effectiveness. Audit Analysis & Corrective Action: Analyze monitoring findings and data trends to identify root causes, uncover clinical improvement opportunities and process vulnerabilities, and oversee actionable remediation plans. Controls & Governance Assessment: Execute deep-dive clinical monitoring reviews to test the adequacy, effectiveness, and strength of internal controls, clinical decision-making protocols, standard operating procedures (SOPs), and regulatory guidance. Reporting & Stakeholder Engagement: Prepare and present comprehensive monthly quality performance and monitoring reports to key operational leaders, BPaaS and business partners, and compliance providing clear feedback, customer impact analysis, and actionable recommendations. Remediation & Risk Mitigation: Partner with processing teams, business leaders, Compliance, and BPaaS partners to design effective remediation strategies, follow monitoring errors through remediation, and validate results through focused post-remediation reviews. Quality Management & Focused Projects: Support quality projects and maintain monitoring tools to expand clinical quality monitoring, initiating focused quarterly audits based on emerging clinical risks. Training & Intervention: Identify critical clinical gaps requiring monitoring intervention. Work with business teams to support development of plans, tailored training materials, and refresher sessions to promote improved decision-making performance. Documentation: Develop, standardize, and maintain comprehensive ODAG Monitoring tools and Playbooks, standard operating procedures (SOPs), audit workbooks, and audit readiness documentation to safeguard operational consistency and support Compliance Business Continuity. CMS Regulatory & Audit Support: Serve as a key contributor to CMS Program Audit preparation, mock audits, ODAG audit data universe validation, and regulatory decision-making protocol compliance initiatives. Artificial Intelligence (AI) Integration: Leverage AI-driven audit tools, machine learning analytics, and automated reporting workflows to optimize sampling methodologies, detect emerging compliance risks, and elevate the accuracy and scalability of clinical monitoring operations. You should get in touch if: You have active, unencumbered Registered Nurse (RN) license required. You have minimum of 3+ years of direct experience in internal monitoring, clinical quality oversight, compliance auditing within a Medicare Advantage health plan. You have a demonstrated experience with CMS Program Audits, ODAG audit data universes, clinical decision-making protocols, and Medicare Advantage operational guidelines. Knowledge of the MCG clinical decision-making tool is highly desirable. You have a proven capability to influence cross-functional clinical teams and collaborate effectively with BPaaS vendors. You have a demonstrated experience leading and developing teams, including setting priorities, managing performance, coaching employees, allocating capacity, and building team capability across complex or regulated operations. You have exceptional project management, prioritization, and organizational skills with the ability to navigate complex clinical priorities in a fast-paced environment. You have strong analytical and conceptual capabilities to anticipate risks, evaluate clinical process gaps, perform root-cause analysis, and implement forward-looking solutions before issues escalate. You have meticulous attention to detail with excellent documentation, verbal/written communication, and systems skills for preparing reports and communicating risks to business partners. You have self-directed professional capable of driving results independently while fostering a positive, team-oriented environment and remaining current on process, regulatory guidance, and company policies. You thrive under pressure to meet tight regulatory and audit deadlines, with flexibility to support peak operational or audit periods. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $129,200 — $168,000 USD

Location: US Remote Workplace: Remote SR. MANAGER, CREDENTIALING OPERATIONS US Remote · Full-time ABOUT FINNI HEALTH Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment. WHAT YOU WILL BE DOING: As Sr. Manager, Credentialing Operations, you will own the function that determines how fast a Finni practice can start seeing clients and getting paid. A provider who is not enrolled with a payer cannot be billed for, so credentialing sits in front of our revenue and in front of families waiting for care. You will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones. Each manager owns one stage of the credentialing lifecycle. Onboarding & Submission runs from offer signed to first payer submission. Follow Up & Resolution runs from submitted to enrolled, and is not finished until proof of participation is attached. Provider Maintenance owns the provider record after enrollment, including licenses, expirations, re-attestation and roster accuracy. Enrollment Integrity owns accuracy across all three. Each stage carries its own measure. This is a build job as much as a leadership job. Too much of how this function works today lives in a few people's heads, our reports do not always agree with each other, and the controls that should make it safe when someone is out are not all in place. You are here to run it and to make it durable. - Team Leadership: Hire, develop and set the performance bar across managers and coordinators. Build the bench this function has not had. - Completing the Reorganization: The function is moving from managers aligned to groups of practices to managers who each own one stage of the lifecycle. That transition is in flight and you will finish it. The hard part is not the org chart, it is keeping the state and payer knowledge that currently lives with a group-aligned manager while the work is re-cut around stages. - Time to Enrolled: Own the number, meaning the days from a provider signing their offer to being enrolled with a given payer. Underneath it: blocked billing by cause, clean submission rate, aging and follow-up compliance. You own whether the number is right, not just whether the dashboard renders. - Reporting We Can Trust: Reconcile the places our systems disagree about the state of an enrollment, and keep them reconciled. - Controls and Coverage: Remove the single points of failure. The review queues, the payer configuration that governs who may bill, and the approvals that keep an unenrolled provider off a schedule should never depend on one person being at their desk. Build the cross-training, segregation of duties, and second set of eyes that make that true. - Data-Handling and Payer Restrictions: A growing list of payers and state Medicaid programs prohibits offshore handling of protected health information. You will own the restricted-payer list, enforce it in how work is actually assigned rather than in policy alone, and tell us when the only answer is an onshore hire. - Process and Documentation: Build the per-payer requirements library so a submission goes out as soon as that payer's minimum is met instead of waiting on the strictest payer on the list, plus written procedures by state and payer specific enough that a coordinator who has never worked a given state can submit there. - Backlog Programs: Enrollment records without documented proof of network participation, enrollments still open on providers who have left, records with no approval date. Scope each one, run it to completion, and prevent it from recurring. - Payer Relationships and Compliance: Provider-level revalidations, roster management, directory accuracy, demographic updates, and the judgment that comes with them. When a payer offers something like provisional credentialing, you weigh the risk and make the recommendation. - Product Partnership: Be the credentialing voice in Product. Translate what the team needs into requirements engineering can build, and verify the build solved the problem before it is called done. Our enrollment systems are mid-migration and there is real work here. - Cross-Functional Collaboration: Work closely with Practice Success, revenue cycle, payer contracting, HR and compliance. - Additional Responsibilities: Adapt and take on evolving responsibilities as Finni Health grows and the regulatory landscape changes. ABOUT YOU: You have run a credentialing function, not just worked inside one, and you are as comfortable rebuilding a process as you are working an escalation. - Experience: 5+ years in provider credentialing or payer enrollment, multi-state, across commercial payers and Medicaid or Medicaid managed care. Medicaid experience is required. Hands-on with CAQH, NPPES, PECOS, state Medicaid portals and commercial payer portals. You have submitted applications yourself and you know where they stall. - People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors. Be ready to tell us about someone you developed and someone you had to move on from. - Reorganizing a Team: You have changed how a team is structured, not just who is on it. Moving people from one way of dividing the work to another, keeping the knowledge that lived in the old structure, and holding the change in place after the announcement. - Process Building: Demonstrated expertise in identifying inefficiencies and building the fix, not only naming it. SOPs that got used, a workflow you designed, an SLA you set and then held a team to. - Analytical and Problem-Solving: Strong ability to work with operational data, identify trends and root causes, and implement data-driven solutions. You can define a metric, notice when a number looks wrong, and go find out why. - Compliance Judgment: You understand that credentialing is a control function. Delegated credentialing, NCQA standards, payer audits and data-handling restrictions are familiar territory, and you treat a bypassed guardrail as a serious finding rather than a convenience. - Offshore Teams: Experience leading or working closely with offshore teams, and an honest view of what works and what does not. - Communication and Collaboration: Excellent written and verbal communication, with proven ability to work across internal teams and with external stakeholders including payers. Much of what this role produces is written. - Tech Proficiency: Proficient in Google Suite, Slack, and credentialing platforms such as Verifiable, Medallion, Modio, Symplr or CAQH ProView, with an opinion about what these tools do and do not do well. Experience writing requirements for a product or engineering team is a plus. - Mission Alignment: Passion for Finni's mission to democratize autism care and empower providers to run strong, compliant practices. - Adaptability and Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset. WHAT SUCCESS LOOKS LIKE - First 30 days: You know the payer landscape we operate in, you have met every manager and coordinator, and you can tell us where the days actually go between offer signed and enrolled. - First 60 days: Time to Enrolled is reported weekly and we trust the number. Blocked billing is on a dashboard with a cause and an owner against every line. No step in the function depends on a single person being available, and you can show us the coverage plan. - First 90 days: Blocked billing from enrollment is measurably down and the trend has turned. The per-payer requirement library covers our top payers by volume. A new coordinator can be trained from written material instead of by shadowing. - First 6 months: The stage-based structure is fully in place and the state and payer expertise survived the move. The manager layer is stable and developing, and you are telling us what credentialing should look like two years out rather than reacting to what it looks like today. WHAT THIS ROLE IS NOT You do not own payer contracting or payer sales. Negotiating and signing payer agreements is a separate function with its own leader, and you own getting providers enrolled under the agreements we have. Group and facility-level enrollment, organization revalidations and single case agreements sit with that same function, so your scope is the provider rather than the organization. You do not own claims or collections either. Revenue cycle owns a claim once it is clean, and you own whether the provider was enrolled so the claim could go out at all. BENEFITS - 401(k) - Health insurance - Dental insurance - Vision insurance - Flexible schedule - Paid time off - Paid Holidays Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!

Location: Palo Alto, California, United States; San Francisco, California, United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . Role Overview: Every project we run starts with people: software engineers, PhDs, physicians, lawyers, linguists, designers and other experts whose work trains and evaluates our customers' AI models. When a project needs 20 or 500 of them, the request comes to our Talent Matching team. We commit to a hiring timeline, find and assess the talent, and get them working by the date we promised. The Marketplace Operations Lead takes on the hardest of those requests: US-based roles, role types we've never hired for before, and large, urgent hiring pushes where a delay is visible to the customer. When a project is falling behind, you'll be the first person we call. You'll pull in our sourcing, assessment, talent operations and onboarding teams to get it back on track, and you'll stay on it until the talent is working. This is a senior individual-contributor role with a lot of room to grow. You'll work from our San Francisco or Palo Alto office, partner closely with matching teams in other time zones, and help set the standard for how the whole team plans, communicates and escalates. As the matching organization grows, we expect this role to grow with it. Key Responsibilities: Hiring requests and timelines Pick up new hiring requests the same day they come in. Work through the requirements with the project team, flag risks early, and commit to a hiring timeline you can stand behind: how many people by which date, and what you need from the project team to get there. Be the single point of contact for the project team, and know the status of every open position without having to ask anyone. Decide how each kind of candidate should be assessed, and design the screening with the project team so it protects quality without adding days to the process. At-risk hiring and escalations Raise a flag the moment a hiring timeline is at risk, and bring a plan to recover it. Use every option available: adjust requirements with the project team, open new sourcing channels, bring in staffing partners, adjust pay rates within approved limits, and step in on screening, scheduling or candidate calls when something stalls. Be the person project leaders escalate to and trust to fix it, including outside normal hours when a large hiring push needs it. US and specialized talent Own hiring for US-based roles end to end, from sourcing strategy through assessment to start date. Take on new and unusual role types, and turn each one into a playbook the rest of the team can reuse. Metrics, tools and the team Know your numbers cold: time to first hire, hires against the committed timeline, quality after start, and how many positions are at risk and for how long. Report them in a short, standard format leadership can read in a minute. Work hands-on with our product and engineering teams on our matching platform, AI interviewer and assessment tools. Use them every day and send back specific feedback on what's slowing you down. Raise the bar for the team around you through clear process, sharp written updates and coaching in the moment. Basic Qualifications: 5+ years in fast-moving operations roles, such as marketplace or supply operations, strategy and operations, consulting, early-stage startup operations or staffing. A track record of taking something that was off track and getting it delivered on a hard deadline, including the parts that weren't your job. A steep learning curve. You get up to speed on an unfamiliar domain quickly enough to judge what good looks like, whether that's a software engineer, a physician or a linguist. Excellent communication, written and in person. You give senior stakeholders and customers a clear picture in a few lines, especially when the news is bad. You work well with product and engineering. You adopt tools that are still being built, find what's broken, and turn it into specific, useful feedback. Comfort with data. You build your own reports in spreadsheets or SQL, and you manage your work from the numbers. High hustle and high ownership. When a step owned by someone else stalls, you step in and do it. Based in the San Francisco Bay Area and able to work from our San Francisco or Palo Alto office Preferred Qualifications Experience in a two-sided marketplace, or at an AI data, annotation or expert-network company. Experience running a supply or hiring funnel at volume (sourcing, screening, onboarding). Experience leading or mentoring a team. Experience working with distributed teams across the Americas, Europe and India. Hands-on use of AI tools in your own work. How we work One owner per position. The person who owns the position owns the outcome, even when other teams do part of the work. Speed matters. We measure ourselves in days, and we're working toward hours. Flag problems early, with a plan. The only failure we don't accept is a surprise. Low ego. The outcome matters more than who gets the credit. Compensation and logistics $150,000 – $230,000 + equity Onsite in San Francisco or Palo Alto, with occasional travel. Reports to the Head of Platform Operations. #LI-VC1 Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's global order-to-cash (O2C) function is scaling faster than the processes and systems behind it, across direct enterprise contracts, consumption-based commercial models, and third-party cloud marketplaces. We're looking for a Director, Order-to-Cash Assurance to make sure every order is priced, billed, collected, and recorded correctly, and that we can prove it. You'll be embedded in the O2C Transformation team, working closely with Order Management, AR & Collections, Revenue Accounting, Billing Engineering, and Go-to-Market. You'll design and run the pricing audits and accuracy measures that show us where we leak revenue or create rework, then fix the root cause at the source. You'll be the compliance advocate for global O2C, helping the business find the compliant way to yes, and often improving a process by removing steps rather than adding them. You'll thrive here if you treat accuracy and compliance as design problems and as a service to the business. You are firm when the risk is real, flexible when it isn't, and able to explain the difference. If you're energized by ambiguous, high-consequence operational problems at a company at the forefront of AI development, we'd like to hear from you. Key responsibilities Design and run recurring audit programs across the O2C lifecycle, including pricing audits, contract-to-invoice accuracy, credits, refunds and concessions, and cash application Define accuracy metrics with baselines and targets, such as pricing and invoice error rates, first-pass yield, rework volume, and revenue leakage, and report them in a way teams can act on Trace findings to root cause and work with the owning team on the fix, whether in process, system configuration, or contract and pricing standards Move measurement from periodic sampling to continuous, system-driven monitoring as volume grows Partner with Order Management and AR operations as their quality partner, and help GTM, Deal Desk, Sales Operations, and Product understand what accurate and compliant looks like through clear published guidance that shortens the path to yes Review new processes, process changes, commercial models, and exceptions against policy and control requirements, with clear decision rights, service levels, and rationale that stay consistent across regions, entities, and channels Build compliance into new products, channels, commercial models, and regions by joining at intake rather than at the end Own O2C policies, control ownership, and segregation of duties Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal so audit cycles run smoothly, and resolve findings at the root cause Perform independent review activities, including month-end close reviews, so operations teams can focus on execution while independence is preserved Create reusable, pre-approved process patterns and guardrails so teams can move quickly without a bespoke review every time, harmonizing globally and localizing only where statute requires Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into the systems themselves, so quality scales with volume Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection Minimum qualifications Hands-on experience designing and running audit, quality, or revenue assurance programs within order-to-cash, billing operations, or quote-to-cash Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors Experience with contracting systems, billing platforms, or ERP systems (for example Salesforce, Stripe, or Workday Financials) Proficiency with SQL or similar tools for analyzing and testing transactional data Experience using automation or AI for monitoring, testing, or reporting Preferred qualifications 10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls within order-to-cash at a public company A track record of simplifying processes, with concrete examples of steps or controls you removed while improving accuracy or strengthening the control environment A degree in Accounting, Finance, Business, Engineering, or a related field CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification Experience building or scaling a SOX program, including readiness for public-company reporting requirements Experience with global, multi-entity operations, including statutory invoicing and tax considerations Experience serving both B2C and B2B customers, especially with consumption-based and subscription billing models through to collections Experience working with go-to-market, deal desk, and revenue operations organizations Strong cross-functional influence and clear communication about issues and decisions Understanding of AI industry business models and enterprise customer needs The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Kyiv, Ukraine; Global Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png] HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає: → My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші → My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу → My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу ___________________________________________________________________________ HOLYWATER TECH СЬОГОДНІ — ЦЕ: - понад 100+ млн завантажень застосунків - стратегічне партнерство з FOX Entertainment - х2 рази — щорічне зростання компанії за 2024-2025 роки - 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie - понад 100 млн годин переглянутого та прочитаного користувачами контенту - провідні позиції у своїх нішах на ринках США та Європи ___________________________________________________________________________ Ми шукаємо Content Operations Manager, який забезпечить безперебійну роботу контентної команди: від стану баз даних і релізів до процесів, звітності та автоматизацій. Це роль на стику контенту, процесів і інструментів — для людини, яка любить порядок у даних, бачить болтнеки і закриває їх системно, а не вручну. ТВОЯ МІСІЯ: - Підтримувати актуальність, цілісність і коректність даних; оптимізувати структуру баз і процеси роботи з ними. - Підтримувати суміжні команди з питань контенту, вирішувати операційні запити, координувати команди та усувати блокери. - Координувати підготовку й публікацію контенту, контролювати готовність матеріалів, дедлайни та коректність релізів. - Планувати, пріоритизувати й відстежувати задачі контентної команди, контролювати дедлайни та залежності — без прямого управління людьми. - Збирати, систематизувати й аналізувати дані, готувати регулярні та ситуативні звіти, забезпечувати прозорість ключових операційних показників. - Створювати й актуалізувати інструкції, чеклісти та стандарти роботи, систематизувати операційні знання. - Виявляти ботлнеки, скорочувати ручні операції, вдосконалювати внутрішні інструменти та впроваджувати автоматизації. - Швидко перебудовувати воркфлоу під зміну пріоритетів, запуск нових ініціатив і розвиток продукту. ___________________________________________________________________________ ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД: - від 2+ років досвіду на позиції Content Operations Manager/Project Manager/Operations Manager - Впевнено працюєш з Notion, Airtable, Coda, Rowy або аналогами; розумієш реляційну структуру, зв’язки між таблицями, типи даних і принципи організації інформації. - Маєш досвід побудови workflows з нуля, аудиту наявних процесів, пошуку ботлнеків, стандартизації та впровадження змін. - Практично працюєш з no-code/low-code інструментами, інтеграціями, API та AI-інструментами для автоматизації рутини. - Вмієш планувати, пріоритизувати й координувати задачі, керувати дедлайнами, залежностями та міжфункціональними процесами; володієш Notion, Jira, Asana або аналогами. - Впевнено володієш Google Sheets/Excel (формули, зведені таблиці, обробка даних), маєш досвід побудови операційної звітності та відстеження KPI. - Створюєш і підтримуєш SOP, інструкції та чеклісти для складних операційних процесів. БУДЕ ПЕРЕВАГОЮ: - Базове знання SQL, JavaScript/Google Apps Script, досвід з REST API та Firebase для складніших інтеграцій і автоматизацій. - Досвід з CMS, розуміння контентних пайплайнів, управління метаданими, локалізаціями та публікацією цифрового чи відеоконтенту. - Досвід створення кастомних адмінпанелей, операційних дашбордів і внутрішніх систем на low-code/no-code платформах. ТОБІ ПІДІЙДЕ ЦЯ РОЛЬ, ЯКЩО ТИ: - Мислиш системно: бачиш процес цілком і помічаєш, де він ламається. - Автоматизуєш рутину замість того, щоб робити її вручну. - Спокійно працюєш у швидкій динаміці й легко перебудовуєшся під нові пріоритети. - Впливаєш на результат через координацію та домовленості. ___________________________________________________________________________ ЩО ОТРИМАЄШ ВІД НАС: - Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української. - Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там. - Техніку та сервіси. Все, що треба для роботи. - Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні. - Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я& ___________________________________________________________________________ ЧОМУ З НАМИ КЛАСНО? - Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті. - Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10. - Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу. - Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають. Можливо, це — твій шанс стати нашим наступним big name? ___________________________________________________________________________ ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ: Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/ Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594 Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/ Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається Хочеш творити історію разом із нами в HOLYWATER TECH? Відгукнися на вакансію!

Location: AZ_Mesa_HQ Primary Responsibilities Customer Experience Ownership Serve as an operational advocate for customers and partners throughout the customer lifecycle. Monitor customer satisfaction trends and identify opportunities to enhance service delivery. Work cross-functionally to ensure timely resolution of customer issues and inquiries. Develop recommendations that improve overall customer experience and operational efficiency. Champion a customer-first culture across Connected Vehicle Services initiatives. Operations Analysis & SLA Management Monitor, measure, and analyze operational performance metrics, KPIs, and service level agreements (SLAs). Produce recurring operational reports, dashboards, scorecards, and executive summaries. Identify trends, bottlenecks, and emerging risks within customer case management processes. Recommend corrective actions to improve operational effectiveness and SLA compliance. Support continuous monitoring of operational health and customer service performance. Customer Case Management & Escalations Manage complex customer escalations through resolution. Coordinate cross-functional teams to investigate and resolve operational issues. Ensure appropriate documentation, communication, and follow-through on escalated cases. Maintain visibility into high-priority customer issues and provide status updates to leadership. Drive timely issue resolution while balancing customer satisfaction and business objectives. Process Creation & Continuous Improvement Design, document, implement, and improve operational processes, workflows, and standard operating procedures. Identify opportunities for automation and operational efficiency. Drive continuous improvement initiatives using Lean, Six Sigma, DMAIC, or similar methodologies. Establish governance and process controls that support scale and consistency. Create process documentation and operational playbooks to support organizational growth. Problem Solving & Root Cause Analysis Lead structured root cause investigations for operational incidents and recurring issues. Analyze operational data, customer feedback, and business metrics to identify systemic problems. Develop corrective and preventive action plans. Implement and monitor solutions to ensure sustainable improvements. Facilitate problem-solving workshops and cross-functional resolution efforts. Training & Knowledge Management Develop training materials, job aids, operational documentation, and best practices for internal and external customers. Facilitate onboarding and ongoing training for team members and stakeholders. Promote a culture of operational excellence and continuous learning. Maintain knowledge repositories and ensure documentation remains current and accessible. Support adoption of new tools, technologies, processes, and AI-enabled capabilities. Project and Demonstration Coordination Coordinate operational and cross-functional projects and demonstrations supporting Connected Vehicle Services and Innovation initiatives. Facilitate project meetings, status reporting, and stakeholder communication. Support implementation of new products, services, OEM integrations, partner programs, and operational initiatives. Ensure projects and demonstrations remain aligned to business goals and customer outcomes. Required Qualifications Bachelor's degree in Business, Operations, Technology, Data Analytics, or  related equivalent experience. 3+ years of experience in operations, business analysis, customer success operations, customer support, project coordination, process improvement, or related roles. Experience managing customer issues, operational support processes, or escalation workflows. Strong analytical and problem-solving capabilities. Experience creating reports, dashboards, and operational metrics. Demonstrated ability to work independently in a fast-paced environment. Proven ability to prioritize competing demands and manage multiple initiatives simultaneously. Preferred Qualifications Experience in transportation, mobility, tolling, fleet management, telematics, connected vehicle services, automotive technology, or related industries. Knowledge of connected vehicle ecosystems, vehicle telematics, OEM integrations, fleet operations, or transportation technology solutions. Experience supporting customer-facing technology products and services. Knowledge of Lean, Six Sigma, DMAIC, Agile, Scrum, Kanban, or continuous improvement methodologies. Familiarity with AI-powered productivity and analytics tools. Experience managing operational projects across multiple stakeholders. Experience leveraging data and automation to improve operational performance and customer outcomes. Required Skills & Tools Software & Technology Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Advanced Microsoft Excel (Pivot Tables, Lookups, Data Analysis, Reporting, Dashboards) Salesforce CRM a Plus AI Toolsets (Microsoft Copilot, OpenAI / ChatGPT, Claude, etc.) a Plus Process mapping and workflow documentation tools a Plus Industry Knowledge (Preferred) Transportation and mobility ecosystems Connected vehicle technologies Vehicle telematics platforms Fleet operations and fleet technology Digital service operations Customer support and service management environments Behavioral Competencies The successful candidate will demonstrate: Customer-centric mindset Technical aptitude and comfort learning new technologies Innovative and forward-thinking approach Strong analytical and critical thinking skills Natural problem-solving abilities Continuous improvement mindset Exceptional attention to detail High standards of quality and accountability Strong work ethic and ownership mentality Self-motivation and ability to work with minimal supervision Excellent verbal and written communication skills Strong organizational and time-management skills Ability to influence and collaborate across functions Adaptability and resilience in a dynamic environment Commitment to delivering outstanding customer experiences Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: United States; New York; Los Angeles; Boston; San Francisco; Washington, D.C. Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for someone to join our team in Revenue Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. Each Revenue Strategy & Operations team member serves as a dedicated partner to a specific go-to-market function, whether that's SDRs, AEs, Partnerships, or Account Management. In this role, you will be responsible for: - E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. - Cross-Functional Collaboration - Collaborate with cross-functional teams to drive initiatives that enhance revenue generation and operational effectiveness. - Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. - Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. - Data-Driven Strategy - Oversee analytics and performance analyses across their associated functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. - Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - 4+ years of Revenue Operations at high-growth technology companies - Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. - Can break complex problems into smaller, actionable solution steps - Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Highly adaptable, with a proactive approach to problem-solving and process improvement. - Strong coachability and willingness to learn and adapt to new challenges. What we offer - High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) - Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings. - Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: sousse, Tunisia Workplace: on-site Transport Specialist Location: Sousse VEO Worldwide Services est un fournisseur de services B2B, qui développe son activité dans l’Europe de l’Est depuis 20 ans. Nous disposons d’une base de connaissances immense, construite pendant ces 20 ans de présence de VEO dans l’Europe Centrale et de l’Est. Elle est là pour être utilisée. Vous n’avez besoin que de volonté pour y aboutir. On ne peut pas vous aider par rapport à cette volonté, mais pour le reste… Oui, nous pouvons le faire ! Vous êtes une personne rigoureuse et communicative, attentive aux détails ? Vous aimez bien travailler avec les chiffres ? Nous vous encourageons à postuler. Nous cherchons actuellement un Transport Specialist. Vos principales missions seront : Contacter les fournisseurs de fret en Europe par téléphone et par e-mail afin d'assurer la fourniture permanente de plates-formes logistiques et d'obtenir les informations logistiques nécessaires à l'organisation du transport; Fixer les dates et heures de livraison aux plateformes de destination par téléphone et par courriel; Informer le service Achats et Marketing (au nom du client) des commandes bloquées; Communiquer des devis de transport à la demande du département marketing (au nom du client); Organiser le transport des marchandises des fournisseurs en Europe vers les plateformes logistiques et suivre les commandes jusqu'à la réception des marchandises; Contacter les transporteurs actuels et nouveaux afin d'identifier la meilleure solution de transport en termes de délais et de coûts de transport; Contacter de nouveaux transporteurs spécialisés dans le transport groupé/camion complet/réfrigéré et les itinéraires spécifiques; Communiquer les informations nécessaires au responsable afin de valider les factures de transport, les palettes et de résoudre les litiges avec les transporteurs; Assurer le transfert des tâches et des connaissances pour la rédaction des procédures de travail au sein du département; Recueillir et synthétiser les données préliminaires pour la préparation de rapports spécifiques; Participer au processus d'amélioration des processus et des flux au sein du département dans le but de rationaliser les activités en cours; Etre responsable du respect des règles juridiques relatives au secret et à la confidentialité des données et des informations. Conditions: Niveau académique : enseignement supérieur. Langues étrangères : Français - niveau B2 ; Anglais - niveau B2 ; -Connaissance d'autres langues telles que l'Allemand/Espagnol/Italien - niveau C1 est un atout Compétences techniques: Microsoft Office (Excel, Word, Power Point), Outlook Mail. Programmes utilisés: SAP, TMS. Expérience: Au moins 2 à 3 ans d'expérience dans les domaines de la logistique, du transport et de service client. Compétences clés Excellentes aptitudes en communication, diplomatie et négociation. Sens de l’organisation, gestion des priorités et respect des délais. Orientation résultats, persévérance et sens des responsabilités. Capacité d’analyse, de synthèse et forte attention aux détails. Aptitude à résoudre les problèmes et à proposer des solutions innovantes. Adaptabilité, gestion du stress et maîtrise des émotions. Collaboration efficace avec les clients, fournisseurs et partenaires. Engagement dans l’amélioration continue des processus et des performances. Compétences en recrutement, accompagnement et développement des talents. Avantages: • De réelles opportunités de développement de carrière dans un environnement professionnel, avec une équipe dynamique et performante ; • Package salarial attractif.