Location: UK: Milton Keynes (100 Avebury); UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Workplace: Hybrid
The role / impact
As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and product adoption for Xero. Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists.
Your focus will be on increasing our contribution to overall revenue by guiding day-to-day outputs across key initiatives, elevating team capabilities through continuous coaching, and ensuring the team is equipped to deliver on a variety of strategic campaigns. By fostering a supportive and high-performing environment, you will directly influence customer retention and long-term satisfaction.
The team & how they connect
You will join a collaborative and cross-functional community within the broader Customer Experience team. We work closely with global go-to-market, product, marketing, and technology partners to deliver seamless customer journeys. Together, we focus on supporting small businesses and advisors to thrive by executing impactful onboarding and growth programmes.
Initially, the role will focus on:
- Guiding and coaching a team of specialists to drive customer retention and growth across advisor and small business channels.
- Implementing modern onboarding and engagement methodologies to elevate product utilisation and customer sentiment.
- Delivering on diverse always-on and strategic campaigns aligned with our global go-to-market plan.
- Utilizing CRM and customer success platforms such as Salesforce, Gainsight, or HubSpot alongside G-Suite tools to analyze customer health data and refine workflows.
Where and how you can work
At Xero, we offer a flexible, hybrid working environment designed to support balance and collaboration. You can work from a mix of home and our modern UK office spaces, coming together with the team on designated boost days to connect, collaborate, and share ideas.
This role would require you to be in office 3 days per week.
Xero is a Great Place to Work UK accredited.
Here are some of the things we are looking for
- Demonstrated experience mentoring, coaching, or leading teams within customer success, sales, or customer experience environments.
- A background in SaaS or digital platforms, paired with a solid understanding of customer success principles or sales motions.
- You bring an analytical approach to using customer data and metrics to guide decision-making and drive positive outcomes.
- Exceptional communication and stakeholder management skills, with the ability to build trust and influence across all business levels.
- Familiarity with CRM or Customer Success tools such as Salesforce, Gainsight, or HubSpot.
- An adaptive leadership style and growth mindset that helps you embrace change and support your team through evolving priorities.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Join a Great Place to Work-Certified™ company where your voice matters.
Location: Mumbai, India
Workplace: hybrid
At Aleph Holding, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an Associate Campaign Manager to support our team in Mumbai, India, driving Campaign Management and Publisher oversight across the APAC region. This role sits at the intersection of media execution, publisher strategy, and client advisory — requiring someone equally adept at optimizing campaign delivery in real time and presenting clear, strategic recommendations to senior stakeholders.
The position is responsible for end‑to‑end mobile app campaign performance, managing publisher relationships across the region, and partnering closely with Account Management to drive client outcomes. It also serves as the primary point of escalation for fraud prevention, traffic quality, commercial proposals, and billing operations.
What You’ll Do
Campaign Management
Own end-to-end campaign setup, launch, optimization, troubleshooting, and delivery across multiple APAC markets and channels.
Daily monitoring of pacing, spend, delivery, conversions, and DSP performance; proactively troubleshoot tracking issues and launch new campaigns with speed and precision.
Lead weekly performance reviews and publisher-level pacing assessments, identifying optimizations levers and acting on them swiftly.
Drive monthly budget allocation reviews and contribute to broader media strategy for key accounts.
Publisher Management
Manage publisher relationships across APAC, with accountability for quality assurance, onboarding, optimizations, and traffic control.
Monitor publisher performance daily - investigate underperforming traffic, respond to publisher inquiries, maintain CRM and fraud report updates.
Conduct weekly publisher performance reviews and lead optimization discussions; oversee new publisher onboarding and traffic quality analysis.
Account Management Support
Support Client Partners with performance insights, campaign troubleshooting, and strategic recommendations.
Respond daily to client inquiries, provide campaign status updates, and investigate performance concerns.
Participate in weekly performance calls with clients; prepare and deliver recommendations and custom strategy outputs as requested.
Fraud Prevention & Traffic Quality
Monitor and identify fraudulent activity, suspicious publishers, and traffic quality risks across the APAC portfolio.
Review fraud dashboards daily; investigate blocked traffic, rejected installs, and suspicious activity patterns.
Lead weekly publisher quality reviews and fraud trend analyses; generate and communicate optimization recommendations.
Finance & Billing Support
Support billing reconciliation and validation processes for APAC publisher activity.
Submit publisher invoices to the finance team on a weekly basis; proactively communicate on pending payments.
Provide monthly billing validation to all publishers, ensuring accuracy and timely resolution of discrepancies.
Commercial & Strategic Support
Support Client Partners and Management with campaign planning, proposals, inventory forecasting, and commercial requests.
Respond to rate card requests, provide inventory availability assessments, estimate campaign volume and KPI feasibility.
Support proposal development; deliver historical benchmark data and market insights to inform client strategy.
What You Need For This Role
Experience & Background
5+ years in mobile app performance advertising, ad operations, or programmatic media ideally within a DSP, ad network, or publisher-side environment.
Demonstrated experience managing publisher relationships and traffic quality in the APAC market.
Hands-on experience with mobile measurement platforms (e.g. AppsFlyer, Adjust, Kochava) and DSPs.
Prior exposure to fraud detection tools and traffic quality frameworks.
Skills & Competencies
Strong analytical mindset - comfortable working with large datasets and translating data into actionable insights.
Excellent communication skills; able to present complex performance narratives clearly to clients and senior stakeholders.
High attention to detail and operational rigour, particularly in billing and reconciliation workflows.
Commercial acumen - able to support proposal development and provide market benchmarking. · Ability to manage multiple priorities simultaneously in a fast-paced, cross-market environment.
Preferred Qualifications
Experience working across multiple APAC markets especially SEA
Familiarity with CRM tools and publisher onboarding workflows.
Proficiency in Excel/Google Sheets for reporting; SQL or BI tool experience a plus.
Fluency in English required; additional APAC language skills advantageous.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
#ALEPH
Location: Poland; Georgia; Armenia; Spain; Greece; Serbia
We are hiring a Senior Database Reliability Engineer to join the Infrastructure DBA cell. This is a hands-on production ownership role, not a narrow ticket-processing DBA position. You will keep critical database services reliable, automate repeated work, support engineering teams, and reduce single-person dependency in our PostgreSQL, ClickHouse, MongoDB, and Redis operations.
PostgreSQL is the main requirement. ClickHouse experience is a strong plus, but it is not a day-one blocker. We need a senior engineer with enough database, Linux, automation, and incident-response depth to learn our ClickHouse environment quickly and operate it safely.
Your Responsibilities:
Own production PostgreSQL reliability: HA design, Patroni, PgBouncer, replication, failover, upgrades, vacuum/bloat control, query tuning, locks, indexes, capacity, backups, PITR, and restore validation. Improve disaster recovery and operational evidence: tested restores, documented recovery paths, measurable RTO/RPO targets, runbooks, and safe maintenance plans. Support the wider database estate: ClickHouse, MongoDB, and Redis. You will troubleshoot incidents, review access and data-safety changes, improve monitoring, and learn the production ClickHouse patterns already in use. Automate DBA workflows with Ansible, Terraform/OpenTofu, GitLab CI/CD, scripts, and reproducible runbooks for provisioning, grants, backups, restores, health checks, and ownership metadata. Help build DBaaS-style self-service capabilities so engineering teams can request databases, access, credentials, and operational checks with less manual DBA intervention. Improve observability and incident response through Grafana, metrics, logs, SLOs, alert rules, Opsgenie routing, and clear communication during production issues.
What Success Looks Like:
PostgreSQL clusters have tested backup and restore paths, useful dashboards, clear ownership, and documented failover procedures.
Repeated DBA tickets become automation or self-service workflows.
ClickHouse operational knowledge is no longer a single-person dependency.
Database incidents have owners, runbooks, evidence, and measurable recovery paths.
Product and engineering teams get database help faster without sacrificing safety, auditability, or reliability.
Why Us?
You will work on real production infrastructure used across products.
You will have a direct impact on reliability, incident response, developer experience, and operational resilience.
You will also work in an AI-assisted engineering culture where automation, documentation, Claude, Codex, and careful human verification are part of the daily operating model.
Requirements
What We Expect From You:
Deep hands-on PostgreSQL experience in business-critical production environments, typically 5+ years or equivalent depth.
Strong understanding of PostgreSQL internals and operations: MVCC, WAL, transactions, locks, indexes, query planning, replication, autovacuum, bloat, major upgrades, backups, PITR, and restore testing.
Proven experience with highly available databases and the ability to reason about quorum, split-brain risk, failover, rollback, and recovery.
Strong Linux and infrastructure fundamentals: systemd, networking, storage, filesystems, CPU/memory/disk bottlenecks, TLS, DNS, firewalls, and root-cause troubleshooting.
Automation skills with Ansible and scripting. Terraform/OpenTofu, GitLab CI/CD, and merge-request based delivery are strong advantages.
Ability to support more than one database engine. You do not need to be a ClickHouse expert on day one, but you must be ready to learn it quickly and take responsibility for it.
Practical use of AI engineering assistants such as Claude and Codex. We expect you to use them to improve speed and quality, while personally verifying generated SQL, commands, scripts, and operational conclusions.
English - upper-intermediate or higher - to ensure clear communication of progress within the teams.
Nice to Have:
ClickHouse operations: replication, Keeper/ZooKeeper, MergeTree engines, distributed DDL, grants, row policies, backups, query troubleshooting, and cluster recovery.
MongoDB replica sets and Percona Backup for MongoDB.
Redis/Sentinel and broker/cache failure modes.
Database observability, SLOs, golden signals, alert tuning, and executable incident runbooks.
Building internal platforms, self-service portals, or DBaaS workflows for engineering teams.
Benefits
A focus on professional development.
Interesting and challenging projects.
Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide.
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
Compensation for private medical insurance.
Co-working and gym/sports reimbursement.
Budget for education.
The opportunity to receive a reward for the most innovative idea that the company can patent.
Location: Poland; South Africa; Portugal; Spain; Philippines; Argentina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
About the company
Our client is an FDA-registered and ISO 17025 accredited independent contract microbiology laboratory providing critical testing services across a diverse range of sectors, including pharmaceutical, medical device, cosmetic, and food industries. As a recognized authority in microbial analysis, the team specializes in product efficacy, safety screening, and research-driven identification. They utilize advanced methodologies to help global brands verify marketing claims and ensure regulatory compliance through rigorous ASTM, AOAC, and USP standard testing.
Job Summary
We are seeking a technically-minded Marketing & Content Specialist to bridge the gap between complex science and high-performing B2B marketing. In this role, you will be the voice of a leading laboratory, translating sophisticated microbiological and regulatory concepts into clear, credible content that resonates with QA Managers, R&D professionals, and Regulatory Affairs specialists. You won't just be writing; you will be the engine behind our HubSpot ecosystem, driving lead generation through email marketing, sales enablement, and database reactivation. This is a role for a doer who thrives on technical curiosity and precision.
Key Responsibilities
Interview internal microbiologists and subject matter experts (SMEs) to extract technical insights for content creation.
Write and produce high-quality technical white papers, blog posts, case studies, and sales collateral.
Manage and execute the HubSpot Marketing Hub strategy, including workflows, landing pages, list segmentation, and automated email campaigns.
Lead database reactivation efforts to re-engage past leads and dormant accounts.
Collaborate with an external SEO and PPC agency to align content creation with technical search strategies and campaign goals.
Ensure all marketing materials remain compliant with industry regulations and strictly adhere to supported scientific claims.
Deliver sales enablement tools that help the commercial team better communicate the value of accredited laboratory services.
Requirements
3+ years of B2B marketing experience within Life Sciences, Laboratory Services, Industrial, or highly regulated sectors.
Proven technical writing ability with a portfolio that demonstrates an ability to simplify complex topics without losing scientific accuracy.
High proficiency in HubSpot Marketing Hub (Workflows, Landing Pages, Lists, and Email Marketing).
Experience interviewing technical experts and translating findings into professional marketing assets.
Solid understanding of SEO fundamentals and the ability to work effectively alongside a specialized agency.
Professional-level written and spoken English with extreme attention to detail.
A "hands-on" execution mindset; you are comfortable building and launching campaigns yourself, not just managing strategy.
Availability for at least 4 hours of daily overlap with US Central Time (CST).
Nice-to-Haves
A degree in Science, Life Sciences, or Microbiology.
Experience in Pharmaceutical or Medical Device marketing.
Proficiency in visual tools such as Canva or Figma.
Basic short-form video editing skills.
Experience with GA4 and Google Search Console.
Past experience marketing accredited services (ISO, etc.).
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Philippines; Mexico; Argentina; Colombia; Guatemala; South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an FDA-registered, ISO-accredited independent contract microbiology laboratory providing critical testing and research services across a diverse range of industries. Based in the US, the team specializes in product efficacy, safety screening, and regulatory compliance for sectors including pharmaceuticals, medical devices, cosmetics, and food science. They serve as essential partners to global manufacturers, helping them verify marketing claims and ensure product safety through rigorous analytical methods and microbial identification.
The team consists of highly experienced professionals dedicated to accuracy and rapid turnaround times in a high-stakes, science-driven environment. As an established leader in the microbiology space, the company fosters a culture of technical excellence and professional integrity. Candidates have the opportunity to work at the forefront of microbial research and quality control, supporting the development of safe, innovative products that impact public health and consumer safety..
Job Summary
We are looking for a hands-on RevOps professional to take full ownership of our HubSpot ecosystem and commercial workflows. This is not a basic data-entry role; it is a mission-critical position designed for a HubSpot power user who can bridge the gap between technical CRM administration and high-stakes commercial operations. You will be responsible for ensuring our HubSpot Pro environment is optimized, our reporting is airtight, and our quoting process is flawless. If you thrive on building efficient systems, managing complex pricing logic, and maintaining total data integrity, you will be a vital pillar of our commercial team’s success.
Key Responsibilities
HubSpot Administration:
Manage and optimize the HubSpot Professional environment, including deal stages, lifecycle stages, custom properties, and user permissions.
Workflow Automation:
Build and maintain sophisticated automated workflows to streamline lead routing, sales notifications, and data management.
Quoting & Pricing Logic:
Coordinate the quoting process, ensuring all calculations, margins, and pricing logic are accurate before delivery to clients.
Reporting & Analytics:
Develop and manage custom reports and dashboards to provide the leadership team with real-time visibility into sales performance and pipeline health.
Process Documentation:
Create and maintain clear, technical documentation for all CRM processes and standard operating procedures (SOPs).
Data Integrity:
Conduct regular audits to ensure data completeness, accuracy, and hygiene across the entire CRM database.
System Integration:
Assist in managing integrations between HubSpot and third-party tools (e.g., Zapier, Make) to enhance commercial efficiency.
Requirements
2+ years of experience in Revenue Operations (RevOps), Sales Operations, or CRM Administration.
Hands-on experience managing HubSpot at the Professional tier or higher, including building complex workflows and custom reports.
Advanced spreadsheet skills (Excel/Google Sheets) with the ability to manage complex quote calculations and financial logic.
Strong understanding of sales margins, pricing structures, and pipeline management.
Exceptional attention to detail and a "zero-error" mindset regarding data and documentation.
Professional proficiency in written English, with the ability to communicate technical concepts clearly.
Ability to work full-time with a minimum of 5 hours overlap with US Central Time.
A process-driven personality with the ability to work independently and solve technical problems proactively.
Nice-to-Haves
Active HubSpot Certifications (Reporting, Sales Software, or Admin).
Previous experience in Laboratory services, CRO/CDMO, or highly regulated technical industries.
Experience with attribution reporting and full-funnel marketing analytics.
Familiarity with Zapier, Make, or basic scripting for automation.
Knowledge of vendor qualification processes and audit documentation.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Philippines; South Africa; Colombia; Mexico; Panama; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an FDA-registered and ISO 17025 accredited independent contract microbiology laboratory providing essential testing and research services across a diverse range of industries. Based in the United States, the team serves global leaders in the pharmaceutical, medical device, cosmetic, and food sectors. By leveraging decades of expertise in ASTM, AOAC, and USP standards, they help partners verify product efficacy, ensure safety compliance, and support innovative marketing claims through rigorous scientific analysis.
Job Summary
As an Account Manager, you will serve as the strategic bridge between our clients and our laboratory operations. This is not a standard customer support role; we are looking for a commercially-driven, relationship-focused professional who can navigate the complexities of a technical, scientific, and highly regulated B2B environment. You will be responsible for ensuring client satisfaction, driving high retention rates, and identifying growth opportunities within your portfolio. If you are a calm, highly organized communicator who thrives on managing multifaceted projects and maintaining long-term trust with sophisticated stakeholders, this is the role for you.
Key Responsibilities
Act as the primary point of contact for a portfolio of clients, managing expectations and laboratory timelines with precision.
Own the commercial health of your accounts, including responsibility for renewals, retention, and Net Revenue Retention (NRR).
Proactively identify opportunities for cross-selling and account expansion by understanding client needs and technical requirements.
Coordinate multiple active projects simultaneously, ensuring seamless communication between the client and the internal technical team.
Handle account escalations with empathy and professionalism, resolving issues while maintaining the long-term integrity of the partnership.
Maintain meticulous records within HubSpot to track client interactions, project status, and revenue forecasts.
Monitor key performance indicators such as reorder rates, logo churn, and client satisfaction scores.
Requirements
3+ years of experience in Account Management, Client Success, or Client Relationship Management.
Proven track record in a technical, scientific, or highly regulated B2B services environment (e.g., Clinical, Engineering, or Complex Manufacturing).
Demonstrated experience with commercial accountability, specifically in managing renewals or driving account growth.
High proficiency in HubSpot for managing pipelines and client data.
Exceptional written and verbal English communication skills, with the ability to explain complex concepts accurately.
Strong organizational skills and the ability to manage multiple concurrent projects without sacrificing quality.
Professional stability and a proactive approach to problem-solving and client retention.
Willingness to work US Central Time (CT) hours with a minimum 7-hour overlap between 8:00 AM–5:00 PM CT.
Nice-to-Haves
Direct experience in Life Sciences, CRO/CDMO, or laboratory services.
Previous experience using LIMS (Laboratory Information Management Systems) or sample-tracking software.
Experience managing enterprise-level or multi-site accounts with complex decision-making chains.
Background in managing scientific services or high-stakes technical projects.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional
Senior
Strategic Accounts Manager
to join our
Strategic Accounts
team. This role will report to the
Director, Strategic Accounts
. This role is critical for retaining and growing Garner’s small group market (25 - 250 employees) employer clients by serving as their trusted strategic partner on plan design, cost trends, and performance. The Senior Strategic Accounts Manager is responsible for driving improved Net Revenue Retention and other key performance indicators for their book of business.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Travel up to 10% of the time is expected.
What you will do:
Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives)
Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results.
Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance.
Establish and manage key strategic broker and client relationships.
Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks.
Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI.
Drive improved Net Revenue Retention and other KPIs for your book of business.
The ideal candidate has:
Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance.
4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space.
A deep commercial focus with proven results of achieving retention and upsell targets year over year.
A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment.
Excellent communication, presentation, and articulation skills.
Demonstrated ability to solve problems in ambiguous strategic situations.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position (inclusive of Base + Commission) is
$140,000 - $165,000
. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is bonus-eligible and eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: London
Workplace: Remote
Developers don’t want more marketing. They want relevance, technical depth, and experiences worth showing up for. As Senior Field Marketing Manager, you will help bring Coder’s regional marketing programs to life. You will execute field and ABM programs that build awareness, support sales, and create pipeline across the European market.
You will work closely with a Senior Marketing Manager, sales, partners, and the broader marketing team. You will coordinate events, activate campaigns, and keep programs moving on time and on brand.
What you’ll do here
- Execute regional field marketing plans aligned to global strategy and EMEA priorities.
- Run virtual and in-person events that people actually remember, from platform engineering roundtables to developer meetups to enterprise field programs.
- Support lead generation and pipeline goals through strategic programs, clear handoffs, and timely follow-through.
- Partner with global marketing teams to localize campaign content and messaging for EMEA audiences.
- Help execute co-branded campaigns and joint event opportunities with strategic alliances, resellers, and channel partners.
- Partner closely with sales on ABM plays for high-priority accounts, helping turn target account lists into real conversations and pipeline.
- Coordinate account-specific assets, communications, and campaign touchpoints that support sales outreach and pipeline creation.
- Support pre-event ABM motions, including target account coordination, personalized outreach support, and follow-up planning.
- Keep projects organized, timelines moving, and chaos to a minimum across regional campaigns and events.
What we’re looking for
- Must be located in the London metro area
- 4–7 years of field marketing experience, preferably in B2B technology or developer-focused companies.
- Hands-on experience executing regional field marketing programs, including events, partner campaigns, and sales-aligned marketing motions.
- Experience supporting or executing account-based marketing programs, including target account planning, personalized campaign touchpoints, and sales coordination.
- Strong project management skills with the ability to manage timelines, vendors, details, and cross-functional inputs.
- Experience partnering closely with sales teams to support pipeline goals and regional priorities.
- Clear written and verbal communication skills, with the ability to keep stakeholders informed and aligned.
- Comfort managing multiple programs at once while staying organized, responsive, and detail-oriented.
- Familiarity with project management tools such as Asana or similar systems.
Bonus tacos if you have
- Experience marketing to developers, platform engineering teams, DevOps teams, or technical buyers.
- Experience with enterprise SaaS, cloud infrastructure, open-source, or developer tools.
- Familiarity with marketing automation, CRM, or ABM platforms such as HubSpot, Salesforce, 6sense or HockeyStack.
- Experience supporting partner or channel marketing programs.
- Experience measuring field marketing performance across attendance, engagement, influenced pipeline, and sourced pipeline.
- Experience supporting a company with an open source offering.
Our tech stack
You do not need to know every tool on day one, but familiarity with common go-to-market systems will help you ramp quickly. This role may work across tools such as Asana, Salesforce, marketing automation platforms, ABM platforms, event platforms, and shared content systems.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As an SMB Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment
Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
You’ll articulate Intercom’s value using the
Command of the Message
framework
You’ll forecast and plan pacing throughout each month and quarter
You’ll partner with SE’s to win flagship logos in the market
You’ll
partner with R&D and Marketing
to act as the voice of your customers
What skills do I need?
2+ years experience in closing role
1+ years selling SaaS products
Experience in outbound prospecting
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communicator
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive environment
Exhibits a growth mindset, intellectual curiosity, and ambition
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. By delivering actionable insights and innovative hardware, WHOOP helps members achieve their goals and push the boundaries of human potential.
As a Mechanical Engineer on the Hardware Advanced Development Team at WHOOP, you will contribute to the design and development of WHOOP’s innovative hardware solutions. You will push the boundaries of technology by driving product innovation from conceptual prototypes to manufacturing-ready designs. You’ll work alongside a multidisciplinary team of engineers and designers to help bring innovative concepts to life, supporting prototyping, mechanical design, and testing efforts. This is a great opportunity for an engineer with a solid technical foundation to grow their skills in a dynamic, fast-paced environment while contributing to impactful projects in early-stage product development.
RESPONSIBILITIES:
- Contribute to mechanical design and development of early-stage projects to shape the future of WHOOP hardware.
- Design, prototype, and test complex mechanical components around microelectronics, meeting stringent technical, performance, and industrial design requirements to guide projects from concept through manufacturing release.
- Develop and present multiple design solutions for novel and complex technical challenges, articulating them clearly to cross-functional teams and documenting design process and specifications thoroughly.
- Support the design and execution of comprehensive testing and validation plans, employing advanced design of experiments (DOE) methodologies to drive understanding, uncover insights, and deliver actionable results that enhance product quality, performance, and manufacturability.
- Partner with the Hardware Product Team to lead engineering evaluation of new technologies, addressing risks that build confidence in NPI readiness.
- Operate and maintain in-house prototyping tools, including 3D printers and CNC machines, to create proof-of-concept prototypes and support early-stage development.
- Collaborate with senior engineers to evaluate new technologies and manufacturing methods.
- Up to 10% travel to contract manufacturers and suppliers.
QUALIFICATIONS:
- Bachelor’s degree in Mechanical Engineering or related field.
- 0-3 years of experience in the design of complex mechanical products, preferably for consumer electronics, wearables, or medical devices.
- Experience with SolidWorks, or transferable CAD program
- Hands-on experience with rapid prototyping tools to craft proof-of-concept models.
- Strong communication skills and comfort working on cross-functional teams.
- Working understanding of SolidWorks best practices, including advanced assemblies, surfacing, configuration management and applying DFx feedback.
- Familiarity with validation testing methods and statistical analysis tools.
- Experience with high-volume manufacturing processes (e.g., injection molding, sheet metal design, metal injection molding) and manual assembly.
- Prior experience in high-quality consumer electronics or wearable technologies is preferred.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $90,000 - $130,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through meaningful insights into their bodies and daily lives, transforming the way they approach health and performance.
WHOOP is seeking a highly skilled Staff Systems Engineer to join our Systems Engineering team within the hardware organization. This role is responsible for driving system architecture and technical strategy across current and future wearable platforms, partnering closely with Electrical, Mechanical, Firmware, Signal Processing, Product, Manufacturing, and Quality teams to deliver exceptional member experiences. As a senior technical leader, you will solve complex cross-disciplinary challenges, establish engineering best practices, and influence the long-term direction of WHOOP hardware through deep systems thinking and collaborative leadership.
RESPONSIBILITIES:
- Define and drive system architecture across multiple hardware programs, ensuring alignment between product goals, technical feasibility, and long-term platform strategy.
- Lead cross-functional technical decision-making across Electrical, Mechanical, Firmware, Signal Processing, Manufacturing, and Product teams to resolve complex system-level challenges.
- Own the development and evolution of system requirements, interface definitions, and architecture documentation, ensuring traceability throughout the product lifecycle.
- Develop system verification and validation strategies that confirm product performance, reliability, and compliance with system requirements.
- Lead architecture and design reviews, providing technical guidance that improves system performance, scalability, manufacturability, and reliability.
- Identify technical risks early, develop mitigation strategies, and influence product roadmaps through data-driven engineering recommendations.
- Serve as a technical mentor and trusted advisor across the hardware organization, elevating systems engineering practices and helping develop engineers through design reviews, coaching, and technical leadership.
- Partner with external suppliers, manufacturing partners, and cross-functional stakeholders to ensure successful execution from concept through production.
- Travel up to 15% domestically and internationally to collaborate with partners, suppliers, and manufacturers.
QUALIFICATIONS:
- 8+ years of experience in electrical systems engineering, hardware design, or a related domain.
- Demonstrated experience defining system architecture for complex, highly integrated electronic products from concept through production, ideally in high-volume manufacturing environments.
- Deep understanding of hardware system integration and V&V testing across electrical, firmware, mechanical, sensing, and algorithm domains.
- Proven ability to lead technical direction across multiple cross-functional teams without direct organizational authority.
- Experience developing system requirements, interface definitions, verification strategies, and validation plans for complex hardware systems.
- Excellent written and verbal communication skills, with the ability to influence technical and business stakeholders at multiple levels.
- Experience with schematic/layout reviews, and laboratory equipment for hardware bring-up, debugging, and validation.
- Experience mentoring senior engineers and establishing systems engineering best practices across an organization.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000 - $215,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- You are a fluent Russian speaker
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $204,000-$240,000.
#LI-Onsite
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - Bengaluru, India
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The Field Architect role at MinIO is a senior customer-facing technical leadership position focused on defining, validating, and guiding AIStor architectures for AI, analytics, cloud-native applications, and large-scale data infrastructure. You will serve as a trusted technical advisor to customers, partners, and internal teams, translating business and application requirements into robust technical designs that deliver measurable outcomes.
You will collaborate closely with the broader MinIO team to ensure customers are successful through technical discovery, architecture design, proof-of-value execution, production onboarding, performance validation, and long-term expansion. Success in this role requires deep technical curiosity, hands-on architecture skills, strong communication, and the ability to connect AIStor’s capabilities to the data-intensive workloads that matter most to our customers.
What You Will Do:
Technical Leadership & Architecture
Technical Architecture and Discovery: Lead technical discovery with customers and partners to understand their business goals, application requirements, data architecture, infrastructure constraints, and success criteria. Define scalable AIStor architectures that map directly to those requirements.
AI and Analytics Workload Design: Define and validate AIStor architectures for AI/ML training and inference, analytics platforms, data lakehouse environments, high-performance data pipelines, large object workloads, and modern application data services.
Object Storage and S3 Expertise: Serve as a subject matter expert in object storage, S3-compatible architectures, distributed systems, metadata, replication, erasure coding, security, performance tuning, and large-scale namespace design.
Customer Engagement & Advisory
Customer Technical Advisor: Build trusted relationships with customer technical stakeholders, including infrastructure, platform, analytics, AI, security, application, and operations teams. Guide customers toward informed architecture decisions and proactively identify opportunities to improve performance, resilience, scale, and operational efficiency.
Proof-of-Value Execution: Lead technical evaluations, system configurations, performance testing, interoperability validation, and proof-of-value engagements that demonstrate AIStor’s value in real customer environments.
Customer Success Beyond the Win: Partner with Customer Engineering, Product Management, and Engineering teams to help customers move from evaluation to production and from initial deployment to broader adoption across additional workloads, teams, and use cases.
Ecosystem, Enablement & Field Operations
Cloud-Native and Kubernetes Guidance: Provide technical leadership on Kubernetes, containers, automation, and cloud-native deployment patterns, including hybrid cloud, private cloud, public cloud, and edge infrastructure models.
Solution Integration and Ecosystem Collaboration: Work with technology partners, reseller partners, and customer teams to support complete solutions involving analytics engines, AI platforms, Kubernetes distributions, data protection tools, identity systems, observability platforms, and public cloud services.
Technical Presentations and Enablement: Build and deliver compelling architecture presentations, whiteboard sessions, demonstrations, best practices, workshops, and technical enablement sessions for customers, partners, and internal teams.
RFP, RFI, and Technical Response Support: Contribute to or lead technical portions of RFPs, RFIs, RFQs, security reviews, architecture questionnaires, and competitive evaluations.
Product Intelligence & Market Expertise
Product and Engineering Feedback: Advocate for customer requirements internally by capturing field feedback, competitive insights, workload patterns, integration needs, and enhancement opportunities. Work with Product and Engineering teams to help inform roadmap priorities and improve customer outcomes.
Competitive and Market Expertise: Stay current on object storage, data lakehouse, AI infrastructure, analytics, Kubernetes, cloud, and competitive storage trends. Help internal teams and customers understand where AIStor is differentiated.
Your Skills and Experience:
Strong background in enterprise storage, object storage, distributed systems, cloud infrastructure, data platforms, or high-performance data-intensive applications.
Strong understanding of object storage concepts and S3-compatible architectures; experience with HTTP, REST APIs, JSON, security models, replication, data protection, and scale-out system design is highly valuable.
10+ years of experience in a senior customer-facing technical role such as Field Architect, Solutions Architect, Sales Engineer, Systems Engineer, or Technical Consultant.
Hands-on experience with Linux, networking, storage systems, virtualization, containers, Kubernetes, and modern data center infrastructure.
Experience designing or supporting AI, machine learning, analytics, data lakehouse, or large-scale data pipeline environments.
Familiarity with ecosystem technologies such as Databricks, Starburst, Spark, Trino, Iceberg, Delta Lake, Kafka, PyTorch, TensorFlow, or other AI and analytics frameworks is a strong plus.
Experience with public cloud and hybrid cloud environments, including AWS, Azure, GCP, OCI, or private cloud platforms.
Ability to conduct technical discovery, design architectures, build demonstrations, guide proof-of-value execution, analyze performance, and communicate tradeoffs clearly.
Comfortable working with heterogeneous enterprise environments involving compute, storage, networking, security, identity, observability, backup, disaster recovery, and application teams.
Strong verbal, written, whiteboarding, and presentation skills, with the ability to communicate complex technical concepts to both technical and executive audiences.
Ability to work collaboratively across customers, partners, Sales, Product, Engineering, and Customer Engineering teams.
Strong customer-success orientation, intellectual curiosity, sense of ownership, and ability to prioritize effectively in a fast-moving environment.
Willingness to travel as needed to support customers, partners, field events, and internal team activities.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; equivalent practical experience will also be considered.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Americas Remote
People Partner
Hello, I’m Danielle, Senior Director, People Experience at
Customer.io
! We're expanding our people team in the
United States
and seeking a
People Partner
to support our global team in a fast-paced, innovative environment. This is a great fit for an HR professional with a few years of experience who's ready to deepen their impact as a partner to the business.
The People Partners at
Customer.io
are advocates for our people, leveraging their skills in data analytics, change management, and industry knowledge. They use these skills to enhance
Customer.io
’s transformation, agility, and efficiency, delivering meaningful outcomes for both our team members and the business.
You'll work alongside a cross-functional team to support talent management, development, retention, and organizational effectiveness. Strong communication, critical thinking, and a foundation in workforce planning will set you up for success. If you're passionate about contributing to a supportive, high-performing culture, we'd love for you to join our collaborative team.
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Some things you'll do:
Support business alignment:
Partner with departmental leaders to understand business needs and help develop plans that build organizational capabilities and support growth.
Performance management:
Own and elevate our review cycles end to end — lead the annual and bi-annual processes, guide calibration and compensation decisions, and coach managers to build accountability and develop talent across the team.
Employee relations:
Guide managers and employees through day-to-day questions and concerns with fairness and sound judgment, fostering a positive, respectful work environment.
Organizational development:
Help assess team structures and work with leaders to identify areas for improvement and put changes into practice.
Change management support:
Support organizational change efforts and help build change-readiness across teams.
Leadership support:
Build strong working relationships with managers to understand their needs in the context of business goals, and provide day-to-day partnership and guidance.
Data analysis:
Review and analyze People metrics and analytics (including employee experience and lifecycle data) to spot trends and support informed decisions.
Employee engagement:
Work with leaders to roll out engagement initiatives.
People programs support:
Help develop and implement people programs that foster employee growth and development.
People team support:
Be an active member of the People Experience team, contributing to strong HR capabilities.
About you:
You're a self-starter with strong communication and presentation skills.
You've got a knack for creative problem solving and avoid a one-size-fits-all approach.
You're a champion for change, supporting leaders and employees through change initiatives.
You care about employee engagement, team members' well-being, and DEIB, and are eager to help build programs that support them.
You understand the importance of tailoring programs, strategies, and suggestions to fit different needs.
You're agile and adaptable, with a growth mindset for learning new skills.
What we're looking for:
HR Experience:
5+ years of progressive HR/People experience, ideally as an HRBP or People Partner supporting multiple teams or functions. You bring real depth across organizational design, change management, performance management, DEIB, culture championing, coaching and development, and people programs such as rewards and recognition. A strong foundation in People data and analytics — using metrics to diagnose issues and drive decisions — is especially important for this role.
Business Acumen:
Ability to understand performance objectives that drive business outcomes, and to leverage data and analytics to support informed business decisions.
Experience with Management:
Experience partnering with leaders and demonstrating influence and accountability in support of the people agenda.
Global Perspective:
Ability to establish trust, fairness, and credibility with team members, managers, and cross-functional partners in a global environment.
Collaborative Problem Solver:
Ability to work seamlessly with key partners across the People Team, including Recruiting, People Operations, and Total Rewards.
Compensation & Benefits
We believe in transparency. We are offering a compensation package between $100k - $130k USD, subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
45-minute video call with the Business Leader, Compensation Leader and 2 People Partner Team Members
Take-Home Assignment + 60-minute Panel Presentation with the People Team Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is looking for a Head of Demand Engine to build the engine that turns our best product stories, customer proof, and market opportunities into scaled pipeline. You’ll lead demand programs across campaigns, digital, paid strategy, webinars, email, web, and emerging channels. You’ll partner closely with Product Marketing on audience and offer strategy, with Performance Marketing on paid execution, and with Field Marketing & Events on the moments that benefit from in-person activation.
This is a senior leadership role with both AMER and global scope. You’ll help set the global standard for how Notion plans, runs, tests, and measures demand programs, while learning from strong regional teams and making the best ideas repeatable across markets. You’ll lead a growing team spanning demand programs and digital demand, with room to expand into areas like partner marketing over time.
This is a build job as much as a run job. We’re looking for someone with real taste who can spot a strong idea, turn it into a sharp program, and build a repeatable engine around what works. You should care about quality and craft, but also love testing, data, systems, and execution. The opportunity is to modernize demand generation at one of the companies defining how teams work with AI.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL DO
- Own the demand programs strategy, calendar, and operating rhythm across priority audiences, segments, and offers.
- Turn strong product stories, content, customer proof, and market opportunities into integrated programs that can scale across channels and regions.
- Build a high-velocity testing practice. Set a high bar for creative and execution, learn quickly, and put more weight behind what works.
- Serve as the global point person for paid digital demand strategy. Define the audiences, offers, creative, programs, and goals, then partner closely with Performance Marketing on execution and optimization.
- Lead digital demand across webinars, email, web, review sites, nurture, and new formats, creating new programs where the strategy calls for them.
- Partner with Marketing Ops and RevOps to build a trusted global approach to marketing ROI, attribution, forecasting, MQA/MQL methodology, and campaign reporting.
- Work closely with Enterprise Product Marketing on audience, offer, and campaign strategy, and with Field Marketing & Events on coordinated execution.
- Help build our muscle in account-based marketing and partner marketing as those motions develop.
- Be a trusted partner to Sales and executive leadership. Bring a clear point of view, make the numbers legible, and advocate for what will have the most impact.
- Hire, coach, and lead a strong team across demand programs and digital demand.
WHAT YOU'LL NEED
- A track record of building and scaling B2B demand programs that create qualified pipeline.
- Strong judgment and taste. You can point to specific programs that worked because the audience, offer, creative, and execution were sharp.
- Deep digital demand experience across paid strategy, email, web, webinars, nurture, and integrated campaigns.
- A testing mindset and the operating discipline to turn learnings into repeatable programs, systems, and investment decisions.
- Comfort with data. You can work closely with Marketing Ops and RevOps on attribution, reporting, forecasting, and ROI, and translate the numbers into clear action.
- Executive presence. You earn trust with Sales and company leaders, hold a strong point of view, and are comfortable making hard calls.
- Experience leading and developing strong teams in a fast-moving environment.
- Experience operating across regions, or genuine curiosity and appetite to build globally.
- Comfort with ambiguity. This model is still being written, and you’ll help write it.
NICE TO HAVES
- Experience building account-based marketing programs.
- Experience with partner or ecosystem marketing.
- Experience working across both product-led and sales-assisted growth motions.
WHY THIS ROLE
This is one of the most visible, highest-impact seats in Notion’s marketing org. You’ll have the mandate to build the demand engine, shape how we measure marketing ROI globally, and work directly with Sales, RevOps, company leaders, and regional marketing teams.
The playbook for B2B demand generation is changing. Buyers expect better content and experiences, AI is reshaping how programs get built, and old attribution models are under pressure. If you want to apply what already works, challenge what doesn’t, and help define a more modern model, this is the job.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $245,000 – $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr. Analytics Engineer, R&D.
About the job
This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics.
Responsibilities
In this role, you’ll:
Design and implement a formal analytics data layer using AWS Glue, Athena / Presto, and LookML
Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage
Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards
Lead investigations into complex data anomalies, conduct root cause analysis, and communicate findings and solutions effectively to both technical and non-technical audiences
Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4-5 years of professional experience in analytics engineering, data engineering, or a related discipline
Strong expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using AWS Glue or similar technologies
Demonstrated ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics, ensuring company-wide data alignment
Proven track record of owning ambiguous projects from beginning to end with minimal guidance
Strong technical communication and mentorship skills, with the ability to convey complex concepts to a range of audiences
Desired:
5+ years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline–ideally in a B2B SaaS environment
Expertise in Python; distributed computing technologies like Hive, Presto, and Spark; and dashboarding tools like Looker or Tableau
Proven track record of implementing robust data quality and testing frameworks, including expertise with dbt tests, CI/CD, and data observability
Experience evangelizing and establishing data culture and best practices within a fast-paced technology organization
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 -- $176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00.
Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 8/10/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
ГибридMumbai, India
УдалённоPoland; Georgia; Armenia; Spain; Greece; Serbia
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