Location: Kyiv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем.
Ми шукаємо спеціаліста до NPI Automation департаменту на позицію Project Manager.
NPI Automation Department впроваджує нові пристрої у виробництво, розробляючи системи тестування та прошивки для кожного продукту. Команда забезпечує старт масового випуску з високими показниками якості та готує інженерну базу для масштабування.
Завдання:
Повне ведення проектів від погодження вимог на автоматичне тестування/прошивку/калібрування пристрою до впровадження всіх етапів на мас. виробництво.
Постановка і контроль виконання задач, контроль замовлення плат/комплектуючих і їх монтажу, між-командна взаємодія з девайс та препрод командами для релізу нових пристроїв, з тех. відділом виробництва - для масштабування розробленого обладнання.
Проведення кік-оф та інших активностей, ведення мітінг-ноутс, контроль підготовки проектної документації, інструкцій по роботі з тестовим обладнанням, програмами.
Траблшутінг по проектам, що вже запущені в виробництво.
Допомога в процесах піпл менеджменту, тімбілдінгу.
Ведення допоміжних проектів, потрібних для оптимізації/автоматизації процесів в команді, взаємодії між департаментами, оптимізації запуска пілотних партій, модернізації виробництва.
Необхідні навички та знання:
2+ роки комерційного досвіду як PM/керівник з автоматизації виробництва.
Досвід успішного релізу декількох проектів, в тому числі повʼязаних з хардом. Чим різноманітніше, тим краще.
Проактивність, лідерство, висока самоорганізація.
Вміння слухати і чути оточуючих, ясно і коротко доносити свої думки.
Базове розуміння як працюють електронні пристрої, з чого складаються.
Досвід фасилітації мітінгів, направлених на пошук оптимального рішення в групі різношерстих спеціалістів.
Вміння оперативно вирішувати виникаючи питання. Швидко переключатися між задачами, брати на себе відповідальність за прийняття рішень.
Буде плюсом:
Досвід роботи в хардвар проектах, IoT. автоматизації виробництва.
Загальне розуміння як працює виробництво електронних пристроїв.
Розуміння і слідування принципам Servant Leadership.
Пропонуємо:
Можливість пропонувати та реалізовувати власні ідеї, які впливають на продукт та його масове виробництво;
Місце у стрімко зростаючій компанії з вмотивованою професійною командою;
Конкурентну заробітну плату;
Медичне страхування;
Корпоративні заняття з англійської мови;
Можливість взяти участь у внутрішньому проєкті бета-тестування систем безпеки Ajax;
Знижки на продукти компанії та партнерів
Ajax Systems — це українська історія успіху, яка виросла в глобальний продукт. Пристроям Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об’єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації.
Location: Algiers, Algeria
Workplace: hybrid
Opening from Default - All locations
Yassir
is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in
45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa
. It is backed (~
$200M in funding
) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
ABOUT THE ROLE :
We are looking for an experienced product manager to join our Super App and Mobility Initiative. You will join the team that leads and owns the Product vision and roadmap for Yassir Super App products. If you possess unparalleled strategic thinking, big picture person, business acumen, you are obsessed with customer jobs-to-be-done, and you are detailed-oriented, then we are looking for you!
TASKS :
Work with customers to understand jobs to be done and design user journeys
Develop user stories translating business requirements into specifications the design and tech team can act upon
Own the product roadmap and oversee its execution while balancing requirements across products and countries
Contribute to the company culture and be responsible for the success and personal growth of our product managers
Contribute to the company's overall strategy working closely with the engineering, data, and operations teams
Manage the different stakeholders across countries and products
REQUIRMENTS :
+5 years experience as a product manager or in a similar senior-level position
management skills, ideally experience managing remote teams.
Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus
BSc/MSc in Engineering, Computer Science, Design or relevant field
BENEFITS :
Great compensation and bonuses including stock options.
Ground floor opportunity with the team; shape the strategic direction of the company
Sharp, motivated co-workers in a fun office environment or in remote
Paid company holidays
Full social coverage
WHY YOU SHOULD JOIN YASSIR :
Join one of the fastest-growing tech companies in North Africa
Have a lasting impact on our company's culture
Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.
We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and
DainTree.VC
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is seeking a highly driven and experienced Product Program Manager to join our Product Department. This critical role will lead the end-to-end development and delivery programme and relevant product-related projects for Humanoid's next-generation bipedal humanoid robot fleet solution – from Alpha prototype to production version, and from early adoption to mass deployment and further to different version obsolescence.
As the anchor for the development, launch and deployment process, you will drive cross-functional coordination across Product, Engineering, Operations, and Marketing teams to ensure that the solution is delivered on-time, on-cost, on-quality, and on-spec.
This is a highly collaborative role, requiring deep expertise in programme delivery and budget management across both technical and non-technical workstreams, as well as in product lifecycle for products that combine cutting edge hardware and software technologies. You will work closely with Engineering's Technical Program Managers (TPMs), who own the detailed technical execution of the mechanical, actuation, controls, perception and other AI systems that underpin safe and reliable bipedal locomotion, manipulation and interaction, to ensure their workstreams are integrated into the overall programme plan, as well as other key stakeholders. The ideal candidate will possess strong leadership skills, a structured delivery and product-oriented mindset, and the ability to operate confidently across a diverse stakeholder landscape.
WHAT YOU'LL DO
- Lead the full lifecycle programme management of the humanoid robot fleet solution development & deployment – from planning, design, prototyping, testing, manufacturing to launch, early to mass deployment, version update to obsolescence or repurposing.
- Act as the central coordination point between Product, Engineering, Operations, Manufacturing, Supply Chain, Marketing, Business Development and Finance to align resources, schedules, and deliverables.
- Develop and maintain programme plans, risk registers, dependency maps, and stage gates to ensure structured and transparent delivery.
- Champion best-in-class governance, reporting, and communication processes to ensure all stakeholders remain informed and engaged.
- Identify and mitigate programme risks and issues early to maintain momentum and resolve delivery challenges.
- Support the Product Department in defining scope, prioritisation, and trade-off decisions throughout the development & deployment cycles.
- Drive alignment between cross-functional teams and facilitate decision-making to unblock issues across technical and operational domains.
- Own programme budget planning and management across development, testing, tooling, and deployment phases – building and maintaining the budget, tracking actual spend against plan, forecasting variances, managing change control on cost impacts, and reporting budget performance to senior stakeholders.
- Partner with Engineering's Technical Program Managers (TPMs) to drive delivery of the bipedal locomotion, whole-body control, sensor integration, and safety/certification workstreams – ensuring their technical plans and test campaigns are reflected in the overall programme schedule and dependencies, with progress reported transparently to stakeholders. TPMs own the detailed technical execution and design decisions; this role owns the programme-level integration, sequencing, and accountability for outcomes.
- Work with Engineering TPMs, Supply Chain, and Finance to manage the commercial, budget, and schedule aspects of supplier/partner relationships for critical bipedal subsystems (actuators, gearboxes, batteries, sensors), and to translate technical KPIs (e.g. locomotion performance, MTBF, production readiness) into programme-level cost, schedule, and quality reporting.
WHAT WE'RE LOOKING FOR
- Bachelor’s degree or higher in Mechanical, Electrical, Mechatronics, Manufacturing, Industrial Design Engineering or a closely related technical discipline.
- 7+ years of experience in programme or project management roles within technology or product development environments, preferably in Robotics or Consumer electronics environments, having followed different stages of product lifecycles.
- Formal project management qualification (PMP, PRINCE2, or equivalent).
- Proven track record of successfully delivering complex, multi-disciplinary hardware and/or software product development programmes.
- Strong experience in managing cross-functional teams spanning engineering, operations, manufacturing, finance, and supply chain.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to work in a fast-paced and evolving environment, driving clarity and direction across multiple teams.
- Experience owning or managing programme budgets for complex hardware/technology programmes, including cost tracking, forecasting, and reporting.
- Experience partnering with technical/engineering leads (e.g. Technical Programme Managers) on complex hardware programmes – ideally including legged or bipedal robotics, or closely related fields such as locomotion research or actuator-driven mechatronic systems – with enough technical fluency (actuators, controls, sensors, robotics safety standards) to translate technical risk into programme impact and make informed scope and trade-off decisions, without requiring hands-on engineering ownership.
Nice to have:
- Direct experience working on or managing a bipedal or legged humanoid robot programme, from prototype through to production and deployment.
- Experience with mass-production ramp-up of complex robotic or mechatronic hardware, including supplier qualification and manufacturing scale-up.
- Familiarity with simulation-to-real transfer, digital twin practices, or reinforcement-learning-based control as used in modern humanoid development.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Worldwide
Transparent Hiring is looking for a
B2C Sales Manager
to convert incoming leads into paying clients for our job search and relocation services.
This is an
inbound sales role
. You will not do cold outreach or prospecting. Your job is to speak with people who have already shown interest in our services, understand their situation, explain how we can help, follow up consistently, and close the sale.
About Transparent Hiring
Transparent Hiring is a German recruitment and relocation company. Since 2020 we help international IT professionals find jobs in Germany and relocate successfully.
Our team is fully remote and international. The headquarters is in Bavaria, Germany, but you can work remotely from another country as long as your working hours overlap sufficiently with the German business day.
Responsibilities:
Handle incoming leads:
Respond to people who apply, book consultations, or contact us through our marketing channels.
Conduct sales calls:
Speak with potential clients by video calls, understand their goals and situation, and determine whether our services are a good fit.
Sell our services:
Clearly explain our job search and relocation services, pricing, process, and expected outcomes.
Close deals:
Guide qualified leads from the first conversation through objections, decision-making, payment, and handover.
Follow up consistently:
Stay in contact with potential clients through Telegram and email until they make a decision.
Manage the sales pipeline:
Keep lead statuses, notes, tasks, and follow-ups accurate and up to date in HubSpot.
Work with other teams:
Coordinate with marketing, job search, and relocation teams when client questions or feedback require their input.
Track performance:
Monitor your pipeline, conversion rate, sales results, and other relevant sales metrics.
Requirements:
Fluency in English and Russian (C1);
Proven sales experience: Success in conducting negotiations and closing deals;
Ability to communicate clearly and confidently with clients;
Strong organizational skills: Ability to prioritize tasks, manage time effectively, and stay focused on achieving goals.
Nice to Have:
Experience in sales within the services, consulting or EdTech industries;
Experience working with high-value deals (from $5,000 and above);
Familiarity with HubSpot and Google Workspace.
Conditions:
Full-time position.
Fully remote.
Flexible work schedule with sufficient overlap with German working hours.
What you can expect
You will join a small international team with direct access to the founders and short decision-making lines.
You will work with warm inbound demand rather than spend your time cold prospecting. Your main responsibility is straightforward: understand potential clients, communicate the value of our services, follow up professionally, and close qualified opportunities.
Want the flexibility of working from anywhere? Want to work with people that love and enjoy what they do? If you're passionate about sales and thrive in a dynamic environment, join our international team and become part of a friendly and collaborative team, with zero bureaucracy and quick decision-making.
Location: Zakarpattia
Workplace: onsite
Ajax Systems —
міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі.
Ajax Systems
має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.
Обов'язки:
Забезпечення офісу та виробничих площ
— забезпечення локації всім необхідним для життєдіяльності офісу та виробничих площ.
Контроль чистоти та порядку
— організація та контроль чистоти, порядку в усіх приміщеннях офісу.
Замовлення продовольчих товарів
— контроль та замовлення продовольчих товарів.
Замовлення необхідних товарів
— контроль та замовлення канцтоварів, господарчих товарів, медикаментів для аптечок.
Організація інших замовлень
— інші замовлення (меблі, кейтеринг, включаючи збір інформації).
Організація робочих місць
— організація та переміщення робочих місць для персоналу.
Пошук та підбір підрядників
— пошук інформації по підбору підрядників, порівняння цін, характеристик (підбір і аналіз оптимальних варіантів).
Робота в 1С
— створення заявок на оплату, замовлення постачальнику, ПТУ, списання та інші.
Ведення операційних процесів
— ведення процесів траспортування виробництва, хостелу, спец.одягу, клінінгу, харчування.
Підготовка звітності
— підготовка звітності з витрат.
Робота з кореспонденцією
— відправлення / отримання кореспонденції.
Вимоги до кандидата:
Розвинені комунікаційні навички
— вміння легко знаходити спільну мову з колегами, постачальниками та підрядниками, домовлятися та конструктивно вирішувати робочі питання.
Проактивність та активна позиція
— готовність самостійно включатися в задачі, шукати рішення та пропонувати оптимальні варіанти, а не лише працювати за чіткими інструкціями.
Організованість та уважність до деталей
— здатність одночасно вести декілька процесів, контролювати строки, замовлення, документи та не втрачати важливі деталі.
Вміння працювати в режимі багатозадачності
— здатність визначати пріоритети та швидко переключатися між різноплановими операційними задачами.
Гнучкість та готовність виходити за межі звичних задач
— не боятися нових або нестандартних запитів, самостійно розбиратися в них та знаходити рішення.
Бажання навчатися та розвиватися
— готовність швидко опановувати нові процеси, програми та інструменти, необхідні для роботи.
Впевнене користування цифровими інструментами
— Google Workspace / Microsoft Office, електронні таблиці, онлайн-сервіси та інші інструменти для організації й контролю роботи.
Навички роботи з Excel / Google Sheets
— на рівні, достатньому для ведення обліку, роботи з таблицями та підготовки базової звітності.
Досвід роботи з 1С або іншими ERP-системами буде перевагою, але не є обов’язковим
— важливіше готовність швидко освоїти необхідну систему.
Аналітичний підхід
— вміння знаходити необхідну інформацію, порівнювати пропозиції постачальників і підрядників за ціною та характеристиками та обирати оптимальний варіант.
Стресостійкість та відповідальність
— здатність спокійно реагувати на термінові запити, зміни пріоритетів та доводити задачі до результату.
Буде перевагою:
досвід роботи Office Manager, Administrative Manager, Facility Coordinator або на аналогічній операційно-адміністративній позиції;
досвід взаємодії з постачальниками та підрядниками;
досвід ведення закупівель, витрат та адміністративної звітності;
досвід роботи з ERP-системами.
Пропонуємо:
Роботу в комфортабельному офісі з бомбосховищем;
Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія.City резидента;
Заняття англійською;
Медичне страхування;
Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу);
Різносторонні проєкти та професійне зростання;
Драйвову команду;
Можливість пропонувати та реалізовувати власні ідеї, які мають вплив на продукт і виробництво;
Location: India
ABOUT HUMAN ARCHIVE
Human Archive is a data lab modeling human embodied intelligence.
We're researchers from Stanford, Berkeley, NYU GRAIL, UPenn GRASP, JHU Robotics and national robotics champions, backed by Y Combinator and $8.2M.
Hardware — We design, manufacture and calibrate thousands of custom collection rigs, gloves and wrist cameras, with our hardware team in Shenzhen.
Operations — We have 100+ full-time team members collecting large-scale multimodal video and sensor data from 100,000+ contributors and 500+ industry partners across homes, hotels, restaurants, agriculture, manufacturing, construction and retail in 30+ countries. In India, our operations are headquartered in Bengaluru and run live across Delhi NCR, Bengaluru, Mumbai, Goa etc.
Software — We develop custom 3D perception and annotation models tailored to our hardware, and train robot policies on our datasets. Our SLAM and hand-pose models achieve state-of-the-art performance.
Despite decades of research, we still barely understand how humans think, move or interact with the world. Human Archive's datasets are foundational infrastructure for automating manual labor, increasing global abundance and advancing our understanding of the brain.
ABOUT THE ROLE
As an Operations Manager, you own the deployment. From the moment equipment leaves our storage point to the moment the day's data is verified, it is yours to run — a team of five to six operators, a live site, and a set of problems nobody can solve for you from a desk.
The stakes are real. Robots learn from what we capture. A deployment run well produces data that trains machines to work with their hands; a deployment run badly produces footage nobody can use. That call gets made on the floor, by you, in the moment.
It suits someone who is equally comfortable talking to a mechanic mid-shift and holding a strict data protocol when a site is pushing back. Most people can do one. We are looking for the ones who can do both.
A DAY ON DEPLOYMENT
Reporting time varies by deployment and can be early morning. A typical day runs as follows.
- Start of day — Reach the storage point, for example our Gurgaon dark store. Collect and verify camera units, batteries, memory cards and accessories against the assigned inventory on the app.
- Travel — Move to the deployment site with your team.
- On arrival — Meet the site point of contact. Walk the floor and confirm the day's capture plan, including which workers and stations are being recorded.
- Briefing — Brief your five to six operators. Assign stations, fit camera systems on the workers, run a test capture.
- Collection — Run the day's capture. Move between stations checking framing, battery levels and storage. Handle what goes wrong: a worker steps away, a shift changes, a station becomes inaccessible. You make the call on the spot.
- Wrap — Close capture and complete the taxonomy for everything collected on task level.
- Day end — Return to the storage point, reconcile inventory with the dark store manager, flag damaged units, transfer data and submit the deployment report.
RESPONSIBILITIES
- Collect and verify camera inventory, batteries and accessories from the local storage point each morning
- Travel with your team to the deployment site and set up for the day's collection
- Brief and manage five to six field operators through the collection plan
- Meet and coordinate with the site point of contact, typically a Director, Operations Head or owner of a factory, resort or restaurant
- Check data quality through the day, including camera framing, battery levels and storage
- Complete and verify the taxonomy for all footage collected on site
- Reconcile inventory at day end and return it to the dark store manager
- Transfer and upload the day's data, and submit the deployment report
WHO WE'RE LOOKING FOR
Non-negotiable
- Strong spoken English and Hindi. You are often our first point of contact with Directors, Operations Heads and owners of factories, resorts and restaurants.
- Willingness to work on site and travel, not from a desk
- Ability to give clear direction to field teams in Hindi and English
- Ability to make decisions independently when a deployment does not go to plan
We're hiring two kinds of people
1. Freshers: 2025 and 2026 pass-outs
Startup internship experience strongly preferred. If you have interned at an early-stage company and know what it is like when the process does not exist yet and you have to build it, this role will make sense to you.
2. People with 1–3 years of field or operations experience
Prior experience as an Operations Manager, City Ops, Fleet Ops or Field Ops at a startup. Quick commerce, home services, hyperlocal delivery and on-demand backgrounds map directly onto this role — companies like Snabbit, Blinkit, Zepto, Swiggy, Urban Company, Rapido and Porter.
Prior experience is useful but not required. We train on our protocol and taxonomy. What we cannot train is spoken English and ownership.
THIS ROLE IS NOT FOR YOU IF
- You want a fixed desk and a fixed city
- You want predictable 10-to-6 hours
- You are uncomfortable spending your day on factory floors, in kitchens and on shop floors
- You would rather escalate a problem than solve it on the spot
TRAVEL
This role requires substantial travel. A typical month may include a week in Delhi NCR, a week in Bengaluru and a week in Assam. You should be comfortable with this before applying.
- Base location is Delhi NCR.
- All outstation work-related travel, accommodation, meals and commute are paid by the company and are not part of your CTC.
WORKING SCHEDULE
- 6-day work week
- Actual working hours are approximately 9 to 10 hours. On deployment days a significant part of the day is spent travelling, over and above working hours.
- Reporting time depends on the deployment and can be early morning.
- Sunday deployments are limited to a maximum of two per month.
- On non-deployment days you handle data transfer and upload, deployment planning, reporting and site coordination. These days run on more regular hours.
ELIGIBILITY
- Any graduate degree (BBA, BA, B.Com http://B.Com, BHM, B.Tech http://B.Tech or equivalent). Hospitality, hotel management and general management backgrounds do particularly well in this role.
- Batch: 2025 and 2026 pass-outs, or up to 3 years of relevant experience
- No minimum CGPA cutoff. We hire on the interview, not the marksheet.
COMPENSATION
- Total CTC: ₹4.2–7 LPA, based on interview performance
- 100% fixed. There is no variable or performance-linked component.
- Probation: 2 months at full salary. No deduction during probation.
- No service bond or training bond of any kind.
REPORTING AND GROWTH
You report to the Zone Head and the Operations Head, and work directly with the founding team. Each Operations Manager runs one deployment team of five to six field operators, with a home city and rotation across active national sites.
Typical progression for strong performers:
- Regional Manager — around 8 months. Owns multiple deployment teams across a zone.
- City Head — around 18 months. Owns a city's full operations, including site partnerships and vendor relationships.
We expect our operations leadership to come from this cohort.
Responsibilities:
• Own the product roadmap, prioritize features, and turn customer, market, and data insights into requirements.
• Partner with engineering, design, and AI/ML teams from discovery through launch and iteration.
• Define KPIs, conduct user research, and validate assumptions through experiments and feedback.
Requirements:
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Product Management experience, ideally with SaaS or AI/ML products.
• Strong analytical, organizational, communication, and cross-functional collaboration skills.
Location: Colombia; Honduras; Costa Rica; mexico, Mexico
Job Title:
Accounting Manager
Location:
Remote (LATAM)
Employment Type:
Full-Time
Job Summary:
We are looking for an experienced and client-focused
Accounting Manager
to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth.
Key Responsibilities:
Client Relationship Management
Build and maintain long-term relationships with clients through consistent communication and support.
Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution.
Ensure client satisfaction by delivering timely and effective solutions.
Sales and Financial Oversight
Oversee the sales process, including contract renewals, invoicing, and billing accuracy.
Review and approve account transactions to ensure compliance with company policies and financial standards.
Monitor account performance to identify trends and areas for improvement.
Team Supervision and Coordination
Collaborate with the internal operations team to supervise staff assigned to accounts under your management.
Provide guidance and support to ensure team members meet or exceed performance targets.
Facilitate communication between clients and internal departments to maintain smooth account operations.
Growth and Revenue Generation
Identify new sales opportunities within existing accounts to drive revenue growth.
Develop strategies for account expansion and retention.
Reporting and Analysis
Prepare and present regular account performance reports and financial updates to senior management.
Analyze account metrics and sales performance, recommending improvements as needed.
Qualifications:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Proven experience in account management, client servicing, or financial oversight.
Strong leadership and interpersonal skills.
Excellent communication, conflict resolution, and problem-solving abilities.
High attention to detail and accuracy in financial processes.
Proficiency in accounting software and Microsoft Office tools.
Join Us:
Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and
you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!
Salary: $800 – $1,500 / month
Location: United States; Canada; United Kingdom; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
Are you a high-performing sales leader with a track record of building elite teams in the information marketing or education space? We are looking for a Strategic Sales Team Lead to take the reins of a high-growth sales department for a premier real estate education organization. For 15 years, this company has empowered individuals globally to achieve financial freedom. As the Manager, you will not just oversee a team; you will architect the processes, recruit the talent, and drive the performance that scales this organization to new heights. If you are a driven closer who thrives on building systems and mentoring reps to exceed their potential, this is your opportunity to lead.
Key Responsibilities
Team Building: Own the end-to-end talent cycle, including hiring, onboarding, and performance management (firing) of sales representatives
Performance Management: Monitor and manage all department KPIs to ensure consistent revenue growth and efficiency
Training & Mentorship: Conduct regular call reviews, lead intensive role-playing sessions, and provide hands-on training to sharpen the team’s closing skills
Process Optimization: Build, document, and refine sales processes and workflow automations to improve pipeline velocity
Critical Problem Solving: Identify bottlenecks in the sales cycle and implement strategic solutions to keep the team moving forward
CRM Management: Leverage GoHighLevel and other sales tools to track data, manage leads, and ensure high CRM hygiene
Leading by Example: Step into the trenches to close deals when necessary and demonstrate what "great" looks like to the team
Requirements
Proven Leadership: Experience building and scaling a sales team from the ground up, preferably within the Information Marketing or Coaching industry.
Industry Experience: A strong understanding of the Real Estate Investing education space or high-ticket coaching.
Technical Proficiency: Advanced experience using GoHighLevel (GHL), Slack, and the Microsoft Office suite.
Metric-Driven: A deep understanding of how to manage a sales floor through data and KPIs.
Location/Timezone: Must be based onshore in the United States and able to work 9:00 AM – 5:00 PM Arizona time.
Communication: Fluent English with exceptional verbal and written communication skills.
Nice-to-Haves
Experience with Infusionsoft (Keap).
Expertise in lead qualification, discovery calls, and advanced pipeline management.
A background in data analysis and workflow automation to streamline sales operations.
Project coordination skills to manage cross-departmental initiatives.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Denver, Colorado, USA
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
thinkcell is hiring a Customer Success Manager for our North America Account Management team in Denver. This is a new, program-building role focused on creating deeper engagement across roughly 20 of our largest customers, each with thousands of thinkcell users. You will build user communities and champion networks within those organizations, establish and maintain executive relationships, and expand the breadth of teams we reach. You will work in close partnership with the Account Manager who retains full commercial ownership of each account—you build the engagement and relationships that help create future commercial opportunities.
This is not a quota-carrying or account ownership role. You will not own renewals, revenue targets, or a book of business; your success will be measured by the strength of the customer programs you build, including active communities, developed champions, executive access, and broader engagement across each organization. You will be part of the North America Account Management team and collaborate closely with Customer Enablement and Solution Consulting in a tech-driven, startup-style environment backed by an established product.
Key Responsibilities
Stand up user communities inside assigned accounts: user groups, internal champion networks, practice-area forums
Find power users and develop them into champions through content, recognition, early access, and a direct line to our product team
Run the recurring programming that keeps a community alive between renewal cycles, from roundtables and showcases to office hours and onsite events
Map the executive landscape in each account and maintain the relationship plan with the Account Manager
Broker executive conversations: connect thinkcell leadership to the right customer executives and help orchestrate those meetings
Take us beyond the primary contact: map departments, find teams not yet using thinkcell, and open doors the Account Manager then works commercially
Track engagement depth per account and flag where we're single-threaded
Coordinate onsite engagements, workshops, and training programs with Customer Enablement and Solution Consulting
Keep stakeholder maps, engagement plans, and activity current in Salesforce
Your Profile
You have built customer programs: a user community, a customer advisory board, a champion program, or an executive engagement program.
6+ years of experience in customer marketing, customer advocacy, strategic customer success, or field engagement, ideally at an enterprise software company.
Bachelors degree
Proven ability to create outcomes in accounts you do not own: you influence and orchestrate, working through account owners rather than around them.
Strong executive presence, with the ability to build credibility with senior customer stakeholders and set up conversations for others to lead.
Strong program management skills, with the ability to run parallel workstreams across roughly 20 accounts without dropping threads.
Excellent presentation, facilitation, and written communication skills in both virtual and in-person settings.
Comfortable using go-to-market tools such as Salesforce and Gong.
Willingness to travel periodically for onsite customer engagements, workshops, and executive meetings.
Appreciation of our product and a willingness to develop a strong understanding of thinkcell's capabilities and customer use cases. Previous experience with thinkcell is a plus.
Based in Denver with the ability to work on-site at least three days per week, Tuesday through Thursday.
Proficiency in Microsoft Office, particularly PowerPoint.
We believe in a human hiring process, every application is personally reviewed.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We embrace change and challenge the status quo.
Ownership:
We take pride in our work and learn from our mistakes.
Customer First:
We prioritize delivering lasting value.
Unified Team:
We foster collaboration, respect, and integrity.
Strive for Excellence:
We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying an OTE of $130-$155k per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any thinkcell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. thinkcell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#LI-Hybrid #CustomerSuccess
Location: New York; Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
Chainalysis is the blockchain data platform. We provide data, software, services, and research to government agencies, financial institutions, cybersecurity companies, and more to help detect and prevent cryptocurrency crime and ensure compliance. Backed by top-tier investors, we are building the foundational data infrastructure for the future of finance.
The Finance and Strategy team at Chainalysis are strategic financial advisors to our leadership team and the Company. We strive to grow our processes, operations, and team to meet the rapidly expanding needs of the business. We seek to match the pace of innovation of the business and to deliver real time and meaningful insights to decision makers.
We are looking for a Senior Manager of Strategic Finance to join our Finance team at a critical inflection point in the company's growth. Reporting directly to the VP Head of Finance, you will be a key thought partner to senior leadership — supporting our long-term financial model, evaluating growth opportunities, driving capital allocation decisions, creating comprehensive pricing analyses, and building the analytical frameworks that guide how we invest across the business. The position blends rigorous analytics with clear executive communication and strong stakeholder management. It is a high-visibility, high-impact individual contributor role. You will work closely with the CFO, Finance leadership, and leadership throughout the Company on our most consequential strategic decisions.
In this role, you will:
Lead valuation work and TAM analyses and market research. Drive overall market analyses and competitive intelligence analyses
- Analyze current pricing and packaging models. Develop a deep understanding of market pricing trends related to AI and consumption. Learn the nuances of our public and private sectors, geographies, products, segments, etc. in and influence our pricing strategy
- Enhance and own the company's long-range financial model. Understand key business and industry drivers to build dynamic models that allow leadership to rapidly evaluate the financial impact of strategic decisions. Lead sensitivity analysis around macro factors relevant to the blockchain/crypto industry
- Scale the model and build it into our planning tool
- Create sophisticated financial models, and drive scenario analyses that inform major capital allocation decisions, including M&A, partnerships, and new market entry.
- Synthesize scenario outputs into clear, executive-ready narratives and recommendations
- Track post-investment performance against underwriting assumptions and surface learnings back into the planning process
- Serve as a trusted advisor to senior leadership on high-stakes questions. Understand the long-term impact of near-term decisions in order to make recommendations to leadership and the executive team
- Be operationally savvy. Understand the operational impacts of strategic work, and partner with the business to ensure suggestions are operationally feasible. Assist with the implementation of operational changes resulting from strategic decisions
What you need:
- 6–9 years of experience in investment banking, private equity, corporate finance, FP&A, or a similar analytical role
- Strong executive presentation skills - an ability to clearly and succinctly present complex topics to a C-level audience. Possess an investor mindset; ability to synthesize complex business dynamics into clear investment theses and risk-adjusted recommendations
- Strong business intuition — you connect financial outcomes to operational drivers and can tell the story behind the numbers
- Comfortable operating with ambiguity and making high-quality decisions with incomplete information
- Entrepreneurial orientation: eager to define and develop the strategic finance function, not just execute within it
- Excellent financial modeling skills, including the ability to work with large data sets in both Excel and Google Sheets
- Experience working at a SaaS, data, or technology company preferred. Familiarity with the blockchain, crypto, or Web3 industry is a strong plus but not required
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: New York City
Asana is building the platform for human and agent collaboration in the enterprise. With the launch of Agentic Work Management (AWM), AI is now a foundational part of that platform, and the shift brings a new class of problems with it. Customers need to trust agentic work, govern it, and see a return on it before they will scale it. Many of the opportunities that matter most for customers sit
between
our suite of AI products, rather than inside any particular one—which is where you come in.
This role sits in our AI Platform Group on a small, fast-moving team with a deliberately broad mandate: work across the boundaries other product teams operate within, identify the cross-cutting problems and opportunities that no single team owns, and build leveraged solutions that create scalable, differentiated value for our customers.
This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Work directly with enterprise customers and prospects to discover the challenges they face when managing agentic work in Asana, and bring back what you learn to inform your roadmap.
Discover and quickly validate new, high-leverage opportunities, then work cross functionally to deliver end-to-end solutions, fast.
Consistently choose leverage over local wins: pick the problems whose solutions compound across Asana's AI products rather than improving a single surface in isolation.
Help set the standard for what Asana invests in versus not as the AI capability landscape shifts, piloting new capabilities and accelerating their adoption and integration into our AI products.
Decide which of our existing convictions are worth pursuing (if at all), and in what order: AI ROI measurement and reporting, AI governance, monitoring, and administration, building new capabilities for managing complex, cross-functional agentic workflows.
About you
Senior IC product management experience in enterprise SaaS, with a track record of shipping complex products end to end.
Hands-on experience building or shipping an AI-first product, with working fluency in how AI actually gets deployed and hosted: model providers, inference hosting choices, evals and quality measurement, fine-tuning and data privacy trade-offs.
A platform instinct. You can see where a capability built once serves several products, and you would rather build that than the point solution, even when the point solution ships sooner.
Energized rather than stalled by ambiguity and greenfield problems. You're comfortable being handed an outcome and a wide problem space rather than a specification.
Strong prioritization and sequencing instincts. You can hold several plausible directions at once and still make a clear call on which one to invest in first.
A track record of working directly with enterprise customers to unblock deals and drive revenue, and of influencing teams that don't report to you.
Thrive on a small team where the PM is expected to prototype, run their own discovery, and work shoulder to shoulder with engineering.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $202,000-$230,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-HC1
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Задачи:
— Формировать платежную стратегию в вверенных странах Латинской Америки;
— Вести полный цикл работы с провайдерами: искать новых партнеров, проводить онбординг, выстраивать долгосрочные отношения и открывать платежные методы под запрос бизнеса;
— Умело управлять конверсией платежей и систематически ее повышать;
— Составлять платежные гипотезы и их тестировать;
— Вести отчётность и координировать взаимодействие с коллегами из разных департаментов для достижения общих целей компании;
— Мониторинг новых популярных методов оплаты в регионе и поиск провайдеров;
— Посещение профильных выставок и конференций в Латинской Америке.
Требования:
— Опыт работы на позиции PSP Manager/Country Manager/Bizdev не менее 2х лет (работа на рынках Латинской Америки - преимущество);
— Владение английским языком на уровне В1 и выше (уровень должен быть достаточным для ведения переговоров);
— Ответственный подход к работе, внимательность, инициативность: PSP Manager — это платежный эксперт в регионе;
— Умение анализировать информацию и принимать взвешенные решения;
— Навык ведения деловой переписки в чатах, по почте на русском и английском языках (испанский язык — преимущество);
— Базовые навыки проверки юр документации (контракты, доп соглашения);
— Понимание процессов комплайенса и онбординга новых юридических лиц;
— Понимание, что такое платежный UX и как на него влиять;
— Умение выстраивать эффективную коммуникацию с ПС и добиваться бизнес целей;
— Умение анализировать различные метрики для дальнейшего улучшения работы провайдера на платформе.
Условия:
— Офисный формат работы в Белграде, Сербия;
— Комфортный график 5/2, 8-часовой рабочий день с гибким началом рабочего дня в диапазоне с 9:00 до 12:00;
— Официальное оформление по ТК Сербии;
— Командировки для участия в профильных выставках;
— Оплачиваемый отпуск 20 рабочих дней и больничный лист;
— Дополнительные 4 days off в год за счет компании;
— Испытательный срок 3 месяца;
— Новый офис в центре Белграда с зоной отдыха, фруктами, снеками и кофемашиной, а также корпоративное питание;
— Юридическая поддержка при релокации, чтобы все было просто и комфортно;
— Дополнительные бонусы за выгодные сделки и успешное развитие проектов;
ОфисBelgrade; PSP MANAGER (IGAMING) | RELOCATION TO SERBIA | #relocation to #serbia #psp #manager #igaming https://teletype.in/@courierus/WSOA5iO0S0p; RELOCATION TO SERBIA Основные задачи: Формировать платежную стратегию в вверенных странах Латинской Америки; Вести полный цикл работы с провайдерами: искать новых партнеров, проводить онбординг, выстраивать долгосрочные отношения и открывать платежные методы под запрос бизнеса; Умело управлять конверсией платежей и систематически ее повышать; Составлять платежные гипотезы и их тестировать; Вести отчётность и координировать взаимодействие с коллегами из разных департаментов для достижения общих целей компании; Мониторинг новых популярных методов оплаты в регионе и поиск провайдеров; Посещение профильных выставок и конференций в Латинской Америке; Условия: Офисный формат работы в Белграде, Сербия; Комфортный график 5/2, 8-часовой рабочий день с гибким началом рабочего дня в диапазоне с 9:00 до 12:00; Официальное оформление по ТК Сербии; Командировки для участия в профильных выставках; Оплачиваемый отпуск 20 рабочих дней и больничный лист; Дополнительные 4 days off в год за счет компании; Испытательный срок 3 месяца; Новый офис в центре Белграда с зоной отдыха, фруктами, снеками и кофемашиной, а также корпоративное питание; Юридическая поддержка при релокации, чтобы все было просто и комфортно; Дополнительные бонусы за выгодные сделки и успешное развитие проектов; Классная атмосфера и корпоративная культура, которая вдохновляет на новые идеи и достижения
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
GiveDirectly Mozambique is growing – delivering large lump sum transfers at scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger program. We're looking for an Operations Lead to strengthen the support systems and staff to operate with excellence at scale. This role will lead procurement, logistics, HR, and administrative functions end-to-end, working closely with the Country Director and collaborating with Programs, Finance, Internal Audit and Safeguarding teams.
The ideal candidate combines strong operational expertise – particularly in procurement, logistics, and HR – with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions with limited precedent, and bring a bias toward action and practical problem-solving.
Reports to:
Country Director
Level:
Senior Manager
Travel requirement:
Regular travel within Mozambique to field offices and program sites. Must be able to travel 1-2 times per year internationally for team retreats.
What you'll do
Build and lead the Mozambique operations team
Lead the GD Moz Operations team, including procurement, logistics, administration, and HR functions.
Provide line management to the Office & Procurement Manager and Human Resources Manager, while supporting them to build high-performing, appropriately specialised teams.
Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.
Build the team's capacity over time, driving best practice and coaching managers to develop operations management excellence.
Contribute to cost-effective systems for scale
Help design and build systems and processes capable of supporting a larger program, identifying future needs (e.g. strategic partnerships, team capacity, technology solutions).
Drive measurable improvements in back-office processes, running regular analyses on speed, cost, resilience and controls.
Identify and implement opportunities to use AI and other digital solutions to improve the scalability of operations.
Leadership to procurement, logistics and administration
Oversee Procurement & Administration function through the Office & Procurement Manager, identifying bottlenecks and improving systems.
Develop and support implementation of a procurement strategy to ensure an efficient, responsive, high-quality, and resilient supply of goods and services.
Lead logistics and fleet management, ensuring efficient and reliable transport and distribution across Mozambique's operations.
Oversee budgeting and procurement planning to ensure needs are forecast and operations run smoothly.
Use data to conduct analyses to identify opportunities to improve procurement and logistics efficiency and value for money.
Support compliance and risk management
Proactively identify and mitigate operational risks, maintaining a risk register and putting mitigations in place.
Ensure operations meet GiveDirectly's global policy standards and local regulatory requirements, adapting for the Mozambique context.
Work with GiveDirectly's Corporate Audit function to support internal audits and build systems for a strong control environment across assets, inventory, fleet, procurement and office security.
Closely collaborate with Finance teams for timely, efficient payment processes, facilitate external audits, and ensure compliance.
Oversee HR
Oversee HR function through the HR Manager, identifying bottlenecks and improving systems.
Support the Country Director in implementing and iterating on GiveDirectly Mozambique's people strategy to scale the team while building talent density.
Support the HR team to deliver initiatives that strengthen team culture and reinforce GiveDirectly's values as the organisation scales.
Drive best practice across recruitment, learning and development, performance management, and HR operations.
What you'll bring
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics.
A track record of strengthening operational functions – taking systems from ad hoc toward structured, compliant, and scalable.
Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
Experience managing and developing teams, including recruiting and mentoring staff.
Experience overseeing or working closely with HR functions (recruitment, performance management, learning and development, culture building).
Comfort in a fast-paced and changing environment that involves a degree of ambiguity and requires figuring things out with limited precedent.
Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law is an advantage.
Language Requirement: English fluency required; Portuguese fluency is a plus.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: 1250 S. Capital of Texas Hwy Building 1, Suite 470 Austin, TX 78746
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: 14881 Quorum Drive Suite 850, Dallas, TX 75254
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
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Location: EMEA Remote
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Matt Lane, Manager of Account Management at
Customer.io
, and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own.
This role is open to candidates based in the UK or Ireland only.
What we value
Commercial ownership — you treat your book of business like it's yours, because it is
Forecasting discipline and data-driven decision-making, not gut feel
Multi-threaded relationships — you build trust across the org, not just with one champion
Expansion through value, not feature gates or mechanical levers
Close partnership with Customer Success — you see CS as a collaborator, not a handoff
What you'll do
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation
Drive growth by helping customers adopt
Customer.io
more strategically, identifying new use cases and articulating ROI clearly
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology
Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor
Partner closely with Customer Success on account health and with Sales on expansion deals
Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward
What we're looking for
3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation
A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own
Comfortable pulling usage data, tracking health scores, and building your own dashboards
Strong communicator — clear and persuasive with both technical and non-technical stakeholders
Based in the UK or Ireland
Compensation & Benefits
We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
Take-Home Assignment
1-hour Assignment Review Call with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
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ОфисUK, London
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