Location: United States
What the Role Is
Babylist is seeking a leader for SEO, AEO, and GEO to guide how expecting and new parents discover us across traditional search and AI-powered platforms like ChatGPT, Google AI Overviews, and Claude. As AI changes how parents research products, get advice, and decide what to buy, discoverability is a priority for Babylist. This role will define and execute that strategy end to end including the roadmap and measurement plan.
You will work at the intersection of technical SEO, content strategy, and structured data to make sure Babylist is accurately understood, cited, and recommended wherever parents look for answers. You will partner with the teams across Marketing, Tech, Merchandising and Partnerships to set direction, present to leaders and the executive team, and drive performance.
This is an opportunity for someone who understands where search is heading and wants to build discoverability for one of the most trusted brands in pregnancy and parenting. The role sits in Growth Marketing.
Who You Are
You have built and run an AEO program from first principles.
You write question-based prompts and define the KPIs (citation share, visibility, share of voice). You pick a tracking tool and can say what is working, what is not, and what to do next.
You have deep technical SEO skills on a large, complex site.
Rendering and prerendering, crawl behavior, structured data, internal linking, migrations, and recovery from Google algorithm updates. Babylist has XM+ registry URLs and XK guides, so scale problems are the normal case.
You measure results beyond clicks.
You link AI visibility, citations, and brand search to signups and revenue, and you work with paid search on how to attribute them.
You build with AI.
You have shipped AI-assisted workflows, programmatic pages, or internal tools that moved rankings or citations. You would rather build a system that compounds than ship one-off pages.
Applied AEO or GEO experience
, paired with a proven track record owning organic growth results. Experience at a consumer brand, marketplace, or publisher with a large content library is a plus.
You set content standards that drive organic traffic.
FAQ structure, freshness cadence, and formatting that earns citations, delivered to editors and freelance writers as guidance they can use.
You are hands-on.
You pull the data, write the brief, and fix the markup yourself.Nice to have: experience driving discovery through Reddit, YouTube, or short-form video, and building partner or sponsored organic programs without hurting editorial trust.
You naturally reach for AI in your work
— at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
You understand agentic commerce,
where AI assistants research and buy products for parents. You make sure Babylist’s product data, registry, and shop pages are structured so those agents can read, compare, and recommend them.
How You'll Make an Impact
Own the organic search roadmap and its KPIs: SEO-driven activated registries against plan, clicks, top-3 rankings, and AEO citation share and visibility.
In your first 90 days, review our AEO tracking (two overlapping tools today), pick one, and lock the prompt framework and KPIs for Registry, Health and Shop.
Keep Google rankings stable and growing across the top categories of Babylist’s business. That covers the technical backlog, internal linking, and content freshness.
Move non-Registry visibility up in the categories where we trail the category leader today, with a thoughtful and actionable roadmap.
Build AI-driven systems with the internal AI Enablement team and Engineering. Replace vendor tools where an in-house build does the job, and articulate the tradeoffs.
Set the content playbook with Editorial: FAQ structure, update cadence, and what earns citations.
Partner with marketing to find new discovery channels like social and Reddit and measure whether they change AI citations and overall discoverability.
Co-own brand search strategy and attribution with Paid Search.
Publish a monthly and quarterly SEO and AEO reviews for the organization with information on performance vs. plan and key projects.
Be the company's source of SEO and AEO guidance across internal communications.
Tie organic discoverability to actual business impact including traffic that converts to registry signups and revenue.
Implement an agentic commerce roadmap for Babylist.
Why This Role
Babylist has the highest citation and visibility scores in its competitive set of registry queries. Holding that position as AI search changes takes a real roadmap, and you will build it.
Room to grow in Health. Health is a newer area for Babylist, and there is a real opportunity to expand our reach with strong content and a sharp roadmap.
You help define success. You co-build the 2027 goals with leadership and own the measurement behind them.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$143,788.00 to $191,730.00
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
We’re looking for a Senior Product Builder to own the backend and architecture that let Hub manage a whole fleet of clusters. Your first focus will be the mechanism that sends access, secret, tenant and licence changes out to every connected cluster and brings deployments, health and audit records .
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lead infrastructure architecture and core platform development for the AI Native era, covering CI/CD, AIOps, observability, and monorepo engineering. Build platforms that support multiple programming languages across host-based and containerized environments.
Use platform engineering, intelligent tooling, and automated quality controls to enable developers and AI agents to work together, improving developer productivity, software quality, and production reliability.
What You’ll Be Doing
Infrastructure Architecture and Evolution:
Define platform architecture, technical standards, and roadmaps, balancing scalability, reliability, security, and cost. Lead critical component design, hands-on development, and implementation across teams.
AI Native Engineering Capabilities:
Connect code, documentation, dependencies, test results, and runtime data into usable engineering context. Expose capabilities through APIs, CLIs, and SDKs for developers and agents to understand and review code, run tests, and resolve issues. Establish task evaluations, output validation, and execution permissions.
Infrastructure for Multiple Languages:
Build extensible toolchains, dependency management, testing, and delivery capabilities for ecosystems such as Go, Java, Python, C++, and Rust. Use standard protocols and SDKs to support communication across languages, interface compatibility, and consistent telemetry, reducing platform integration effort.
Monorepo
and Build Systems:
Define repository structure, module boundaries, dependency policies, and code ownership to support changes across modules and independent service releases. Apply practices from systems such as Bazel and Buck2 to deliver incremental and reproducible builds, affected-test selection, remote caching, and remote execution.
CI/CD
and Quality Engineering:
Build shared platforms for builds, tests, artifacts, and releases across hosts and containers. Improve configuration governance, automated quality gates, progressive delivery, health verification, and rollback to shorten delivery cycles and reduce change risk.
Observability and Reliability:
Unify metrics, logs, traces, and profiling, linking telemetry to code, configuration, dependencies, and deployments. Establish SLIs, SLOs, error budgets, and alerting practices, and feed production findings back into engineering quality improvements.
AIOps and Automated Remediation:
Combine telemetry, topology, change history, and operational knowledge to enable anomaly detection, incident investigation, root cause analysis, and controlled remediation. Use incident replay, evaluation, and feedback to reduce recovery time and repetitive operational work.
What We Look For In You
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. At least 8 years of infrastructure or platform engineering experience, including 3 years in architecture or technical leadership.
Deep expertise in at least one of CI/CD, build systems, observability, or AIOps, with experience designing, implementing, and operating large production systems.
Strong knowledge of Linux, networking, distributed systems, and troubleshooting. Experience with deployment, configuration management, resource isolation, and production diagnostics in host-based and Kubernetes environments.
Experience building infrastructure for multiple languages, with an understanding of toolchain, dependency, and runtime differences. Ability to design shared platform interfaces and extensible language integrations.
Familiarity with open-source infrastructure practices originating at Google or Meta, such as build and dependency management with Bazel or Buck2, or cross-language communication and interface contracts with gRPC and Protocol Buffers. Experience evaluating, integrating, or optimizing relevant technologies.
Experience with automated testing, quality gates, and release engineering, using observability and reliability measures to improve delivery workflows.
Practical experience applying LLMs or agents to engineering workflows, including context construction, tool use, task orchestration, evaluation, and safe execution.
Proficiency in at least one of Go, Python, Java, C++, or Rust, with strong hands-on coding and debugging skills. Ability to drive implementation through design reviews, technical guidance, and collaboration across teams.
Nice to Haves
Experience at Google, Meta, or other leading technology companies, and a background in infrastructure, developer productivity, or AI Native engineering platforms, are preferred.
Leading large monorepos, build platforms supporting multiple languages, remote execution platforms, or enterprise developer productivity platforms.
Building AI-powered code review, test generation, incident diagnosis, or automated remediation systems and validating them in production.
Operating large environments spanning hosts and containers, improving software supply chain security, or contributing to relevant open-source projects.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lead infrastructure architecture and core platform development for the AI Native era, covering CI/CD, AIOps, observability, and monorepo engineering. Build platforms that support multiple programming languages across host-based and containerized environments.
Use platform engineering, intelligent tooling, and automated quality controls to enable developers and AI agents to work together, improving developer productivity, software quality, and production reliability.
What You’ll Be Doing
Infrastructure Architecture and Evolution:
Define platform architecture, technical standards, and roadmaps, balancing scalability, reliability, security, and cost. Lead critical component design, hands-on development, and implementation across teams.
AI Native Engineering Capabilities:
Connect code, documentation, dependencies, test results, and runtime data into usable engineering context. Expose capabilities through APIs, CLIs, and SDKs for developers and agents to understand and review code, run tests, and resolve issues. Establish task evaluations, output validation, and execution permissions.
Infrastructure for Multiple Languages:
Build extensible toolchains, dependency management, testing, and delivery capabilities for ecosystems such as Go, Java, Python, C++, and Rust. Use standard protocols and SDKs to support communication across languages, interface compatibility, and consistent telemetry, reducing platform integration effort.
Monorepo
and Build Systems:
Define repository structure, module boundaries, dependency policies, and code ownership to support changes across modules and independent service releases. Apply practices from systems such as Bazel and Buck2 to deliver incremental and reproducible builds, affected-test selection, remote caching, and remote execution.
CI/CD
and Quality Engineering:
Build shared platforms for builds, tests, artifacts, and releases across hosts and containers. Improve configuration governance, automated quality gates, progressive delivery, health verification, and rollback to shorten delivery cycles and reduce change risk.
Observability and Reliability:
Unify metrics, logs, traces, and profiling, linking telemetry to code, configuration, dependencies, and deployments. Establish SLIs, SLOs, error budgets, and alerting practices, and feed production findings back into engineering quality improvements.
AIOps and Automated Remediation:
Combine telemetry, topology, change history, and operational knowledge to enable anomaly detection, incident investigation, root cause analysis, and controlled remediation. Use incident replay, evaluation, and feedback to reduce recovery time and repetitive operational work.
What We Look For In You
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. At least 8 years of infrastructure or platform engineering experience, including 3 years in architecture or technical leadership.
Deep expertise in at least one of CI/CD, build systems, observability, or AIOps, with experience designing, implementing, and operating large production systems.
Strong knowledge of Linux, networking, distributed systems, and troubleshooting. Experience with deployment, configuration management, resource isolation, and production diagnostics in host-based and Kubernetes environments.
Experience building infrastructure for multiple languages, with an understanding of toolchain, dependency, and runtime differences. Ability to design shared platform interfaces and extensible language integrations.
Familiarity with open-source infrastructure practices originating at Google or Meta, such as build and dependency management with Bazel or Buck2, or cross-language communication and interface contracts with gRPC and Protocol Buffers. Experience evaluating, integrating, or optimizing relevant technologies.
Experience with automated testing, quality gates, and release engineering, using observability and reliability measures to improve delivery workflows.
Practical experience applying LLMs or agents to engineering workflows, including context construction, tool use, task orchestration, evaluation, and safe execution.
Proficiency in at least one of Go, Python, Java, C++, or Rust, with strong hands-on coding and debugging skills. Ability to drive implementation through design reviews, technical guidance, and collaboration across teams.
Nice to Haves
Experience at Google, Meta, or other leading technology companies, and a background in infrastructure, developer productivity, or AI Native engineering platforms, are preferred.
Leading large monorepos, build platforms supporting multiple languages, remote execution platforms, or enterprise developer productivity platforms.
Building AI-powered code review, test generation, incident diagnosis, or automated remediation systems and validating them in production.
Operating large environments spanning hosts and containers, improving software supply chain security, or contributing to relevant open-source projects.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Content Strategy Lead for Executive Programs, you will own what Anthropic brings to the table when we sit down with senior leaders from our most strategic customers. That covers Executive Briefings, Customer Advisory Boards, Executive Councils, and the other small-room gatherings where a C-level audience meets with our leaders, product teams, and researchers. You will set the content strategy across these programs, build the library of modules and the bench of speakers, and lead the team that keeps our content fresh as our models and products evolve.
This role works cross-functionally with Product & Solutions Marketing, who owns positioning and messaging across industries and products, and customer programs which owns each program's operations, intake, and customer experience. You own the layer in between: turning Anthropic's product, research, and policy story into sessions built for an executive audience, deciding who is best placed to deliver them, and designing interactive formats and demos that work for customers building on the frontier.
The right candidate has a product marketing or narrative background, has built content for C-level customer audiences at an enterprise technology company, and has managed a team.
Key responsibilities
Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers: the themes for the year, the narrative that connects them, and how content differs by program, audience, and purpose.
Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda without starting from scratch. Modules span product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
Keep the library current. Set a refresh cadence tied to model and product launches, retire what is stale, maintain a pipeline of net-new content modules, and make sure nothing in front of a customer executive is out of date.
Identify, recruit, develop and certify speakers from Anthropic's executive, product, research, and go-to-market teams. Maintain the cross-program roster, shape each speaker's session, and prepare them for the room.
Design the experience, not only the presentation. Choose the format that fits the audience and the goal, whether that is a working session, a live demo, a conversation with a researcher, or a peer discussion among customers.
Partner with program leads on agendas for the highest-priority engagements, tailoring modules to the customer's objectives. Set the standards and templates that let every other engagement meet the same bar.
Work with Product & Solutions Marketing, Product, and Research so that executive-level content is ready when a launch happens, not weeks after.
Capture what customers say in these rooms, including themes, objections, and requests. Route it to Product, Research, Marketing, and go-to-market leadership, and use it to improve the content.
Measure what works, including session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
Use Claude to scale the work: build workflows that tailor modules to a customer's industry and priorities so a customized session does not require a rebuild.
Minimum qualifications
Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
Built a content system that other people rely on, such as a module library, a session catalog, or a speaker program, and kept it current through frequent product change.
The technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
Judgment about format: you know when a room needs a presentation, a demo, or a facilitated discussion, and you can design each one.
Experience managing people, including hiring and developing a team.
A high bar for writing. You can draft an executive session narrative yourself and improve one written by someone else.
Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Preferred qualifications
12+ years in product marketing, executive content, or executive customer programs at a B2B technology company. You have owned positioning and messaging for a technical product and know how to adapt it for different audiences.
Experience at a company where the product changes quickly and content has a short shelf life.
Hands-on experience using AI tools to produce or tailor content.
Experience facilitating executive discussions, not only preparing others to lead them.
Worked with customers in regulated industries such as financial services, healthcare, or the public sector.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
As a Product Designer on Growth, you’ll turn ambitious ideas into meaningful experiences that move the business forward. More than 4 million Canadians trust Wealthsimple with their money. Your job is to grow that number by designing the experiences that turn clients into our biggest advocates.
You’ll partner with Product, Engineering and Marketing to rethink our referral strategy, support our highest visibility campaigns, and lead 0 to 1 social features from the ground up. You'll help define and lead our entire growth domain, rethink how people discover and share Wealthsimple, and create experiences that make our products more valuable as our community grows. It’s an opportunity to shape a brand new product area, move fast, and turn great ideas into measurable impact.
What you’ll do
- Build the loops that fuel growth. Design experiences that turn discovery into acquisition, engagement into advocacy, and happy clients into our strongest growth channel, driving new clients and net deposits.
- Help define Social at Wealthsimple. Explore and shape new ways for people to connect with their financial lives, from profiles and discovery to creators and sharing investing activity.
- Reinvent referrals. Rethink how people invite others to Wealthsimple, including seamless, real-world experiences like QR-based invites.
- Make big ideas tangible. Shape high-visibility campaigns like Monthly Millionaire and Match, creating experiences that reach millions of Canadians and give people a reason to engage.
- Experiment your way to impact. Prototype, launch, measure, learn, and iterate. Know when to double down, when to pivot, and when to move on.
- Own the experience end-to-end. Move fluidly from discovery and strategy to interaction design, polished visuals, and thoughtful micro-interactions.
- Shape what we build next. Partner closely with Product and Engineering to turn ambiguous problems into clear opportunities, influence roadmaps, and bring ambitious ideas to life.
Skills you bring
- Growth design experience. You’ve designed consumer experiences across acquisition, activation, engagement, or retention, and can point to the impact your work made.
- An experimentation mindset. You’re comfortable with A/B testing, funnels, and product metrics. You use data to sharpen your instincts, challenge assumptions, and make better decisions.
- A point of view on social. You’re curious about what makes products engaging, shareable, and trustworthy, and understand how social experiences can create sustainable growth.
- Exceptional product craft. You bring strong UX and visual design skills, particularly in consumer mobile experiences, and care about the details that make a product feel intuitive and delightful.
- A bias for action. You’re comfortable with ambiguity, move quickly without sacrificing quality, and would rather test a thoughtful idea than debate it endlessly.
- Strong collaboration skills. You communicate clearly, work naturally with Product, Engineering, and Marketing, and can bring others along with your thinking.
- Curiosity about money. You’re interested in how people think about, interact with, and build wealth, and want to make that experience better.
Depending on your level
- Senior Product Designer: You’ve independently led high-impact growth initiatives from problem definition through launch and iteration, balancing strong craft with measurable outcomes.
- Staff Product Designer: You’ve led complex, ambiguous initiatives, established direction for new product areas, and influenced product strategy and roadmaps across teams.
Apply with a portfolio that shows:
- Growth experiences you’ve designed and the metrics they moved.
- How you navigate ambiguity, identify the right problem, and make design decisions.
- How you translate a strong product idea into an intuitive and polished experience.
- How you use AI. From shipping your own code changes to prototyping and research.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are looking for a curious, hands-on security professional early in their career to join our Detection & Response team as an Incident Response Developer. You’ll report to the Manager of Detection & Response and work closely with senior responders to investigate security incidents, improve our response processes and build automation that helps us scale. You’ll get hands-on experience with real incidents and the mentorship to grow into the craft.
The ideal candidate has a foundation in security fundamentals, some hands-on exposure to investigations or security operations, and real enthusiasm for automating repetitive work. You’re a problem-solver who stays calm when things get busy, asks good questions and wants to learn from experienced teammates.
WHAT YOU'LL DO
- Strengthen our incident response capabilities by building relationships with Engineering teams, writing new playbooks and automating manual steps.
- Own investigations from start to finish: triage, evidence collection, analysis, containment and documentation.
- Act as Incident Commander for low- and medium-severity incidents, and support senior responders on high-severity ones.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure), from the first design through to the tooling behind them.
- Report incident trends and metrics that inform team priorities.
- Work with our Security Engineers to monitor, refine and expand our SIEM and SOAR platforms.
- Work with the HR, Fraud and Privacy teams on investigations into potentially fraudulent and sensitive activity, including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Work with the detection engineering team to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 3+ years of experience in cybersecurity.
- 1–2+ years of hands-on incident response experience, owning investigations end to end.
- The ability to coordinate responders and stakeholders during an incident, and know when to escalate.
- Experience using a SIEM to turn noise into signal, including writing queries and tuning alerts.
- Proficiency with AI coding tools (Claude Code, Cursor, ChatGPT, etc.) to build and maintain automation. We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- A workflow mindset: you can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Working knowledge of cloud infrastructure (e.g., AWS, GCP or Azure) and how to investigate within it.
- Discretion and sound judgment when handling sensitive information, such as HR and insider-threat matters.
- Clear, honest and inclusive communication with both internal and external stakeholders.
- Good judgment under pressure, in technical problem solving and in working across teams.
- A strong desire to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: New York; San Francisco; Toronto
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
The Strategy & Business Operations team’s mission is to support decision making on critical C-level topics and act as a force-multiplier for functional priorities across the organization. We are looking for a BizOps Lead to join the team, reporting to the Head of BizOps, focused on strategy, corporate development, and cross-functional projects.
In this intermediate level individual contributor role, you may:
- Influence strategic decision-making by collaborating with and building consensus among leaders across the organization, including product, GTM, and research and engineering
- Optimize pricing and packaging, ensuring that the company's offerings are both attractive to customers and profitable
- Build financial models and analyses to evaluate new and existing opportunities
- Contribute to corporate development activities: fundraising, strategic partnerships, investor relations, M&A, etc.
- Conduct market and competitive analysis to anticipate and respond to emerging trends and to identify new opportunities for innovation and growth
This role is a good match if you:
- Have 3-4 years of top tier investment banking / investing experience, ideally with a focus on software, technology, or digital infrastructure
- OR Have 2-3 years of top tier consulting experience, ideally with a focus on software / technology; further experience in BizOps, product, or investing is also valued
- Have some technical background (e.g., CS, EE, Applied Math, or related undergraduate degree, software engineering internships)
- Are a clear communicator with a high-ownership mentality and bias to action
- Are a problem solver: can operate at a level 4-5 on this hierarchy https://medium.com/helpful-com/how-to-be-an-effective-early-stage-employee-hint-be-helpful-e681b456a01f
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are seeking an experienced and hands-on security professional to join our Detection & Response team as a Senior Incident Response Developer. Reporting to the Manager of Detection & Response, this is a critical, technical role focused on strengthening our ability to respond to and recover from security threats. You will be a key player in investigating complex security incidents, building scalable response processes, and taking command when it matters most.
The ideal candidate has a deep, technical background in hands-on incident response and a keen eye for where automation can improve and scale our capabilities. You are a natural problem-solver who remains composed under pressure, a senior team member who enjoys mentoring others in the craft of incident response, and a builder who can create the playbooks, scripts, and processes needed to protect our company and our customers. Between incidents, you'll build the tooling and workflows that make the next one faster and easier to handle.
WHAT YOU'LL DO
- Help take our security incident response capabilities to the next level by building relationships with Engineering teams, new playbooks and finding opportunities for automation.
- Grow others in the art of Incident Response to support the program and increase consistency in outcomes.
- Play a key role in building and shaping the Security Incident Response team.
- Take the role of Incident Commander to bring incidents to resolution.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure) so they become routine work for the team.
- Help shape the direction of investment by informing the business of trends and relevant metrics.
- Partner with our Security Engineers to monitor, refine, and expand our SIEM and SOAR platforms.
- Coordinate with HR, Fraud and Privacy teams to investigate potential fraudulent and sensitive activity including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Partner with the detection engineering function to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 5+ years of experience in the Cybersecurity domain.
- 3+ years experience being an Incident Manager, taking ownership of investigations.
- Ability to lead a team during high-stress situations, providing direction and support to team members.
- Understand how to turn noise into signals using a SIEM.
- Proficiency with AI coding (Claude Code, Cursor, ChatGPT etc). We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- Thinks in workflows: can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Knowledge of and familiarity with cloud infrastructure.
- Believes that honesty, transparency, and inclusivity are important when communicating with both internal and external stakeholders.
- Demonstrates good judgment under pressure both in terms of technical problem solving and collaborating cross functionally.
- Eager to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Manager, Data Science, Payments & Subscriptions
San Diego, CA
remote considered* (flex mode)
About the Team
The Direct to Consumer (D2C) Data Science organization brings together Data Science, Data Engineering, and ML Engineering to support PlayStation’s digital business across commerce, subscriptions, payments, lifecycle experiences, and player-facing services. We partner closely with product, engineering, finance, marketing, and operations teams to turn experimentation, forecasting, modeling, and trustworthy measurement into better decisions and better player experiences.
About the Role
We are looking for a Data Science Manager to lead a focused team improving how players pay, subscribe, and recover from payment failures. You will own the team’s scientific roadmap, develop data scientists, and partner with product, engineering, finance, marketing, and operations to turn ambiguous business questions into clear recommendations supported by trustworthy evidence.
This is a technically engaged first-line management role. You will review experiment designs, metrics, models, analytical code, and recommendations; help the team reason through uncertainty and business tradeoffs; and contribute directly to selected complex problems. Success means building a team that can independently deliver rigorous work, guide decisions, and improve payment and subscription outcomes.
The initial portfolio includes payment method performance, payment acceptance, routing and retry strategies, subscription recovery, and measurement of experiments and lifecycle interventions. You will help partners understand incremental value, customer friction, processing and operational costs, and risk guardrails. Over time, the scope may expand across adjacent D2C business areas as team priorities evolve.
What you'll be doing:
Lead, hire, onboard, and develop a team of data scientists supporting a defined commerce, payments, subscriptions, and lifecycle portfolio.
Own the team’s roadmap, intake, prioritization, capacity planning, and stakeholder alignment. Make ownership and tradeoffs clear so the team can deliver on its most important commitments.
Partner with business and technical leaders to define the decisions to be made, hypotheses, success metrics, measurement plans, and recommendations for action.
Guide experimentation, causal inference, forecasting, and modeling work that improves payment and subscription decisions. Evaluate business value alongside customer experience, costs, and risk guardrails.
Review experiment designs, analytical code, data quality, metric definitions, model assumptions, uncertainty, and recommendations. Contribute directly to selected high-priority or technically complex problems.
Coach data scientists to strengthen scientific judgment, stakeholder influence, and communication. Build independent ownership through delegation, constructive review, and clear expectations.
Set practical standards for reproducible analysis, documentation, reusable workflows, and communication of results. Partner with Data Engineering and ML Engineering to address data and implementation dependencies.
Communicate recommendations, expected impact, confidence, limitations, and next actions so partners can make informed decisions and evaluate outcomes.
What we're looking for:
6+ years of industry experience in data science, applied statistics, machine learning, or a related quantitative field, including work in experimentation, causal inference, measurement, or model development.
2+ years of people management experience, or equivalent experience in formal technical leadership with a strong track record of mentoring, coaching, and driving outcomes through other data scientists or machine learning practitioners.
Strong background in experimentation, causal inference, metric design, and decision science for digital products or consumer businesses.
Deep fluency with SQL and Python, with the technical depth to review analytical code, challenge assumptions, guide experiment and model design, and contribute directly to complex analyses.
Proven ability to prioritize cross-functional work and communicate clear recommendations, confidence levels, tradeoffs, and next actions.
Bachelor's degree or equivalent
Preferred Qualifications
Experience in digital commerce, payments, subscriptions, billing, lifecycle, gaming, media, or scaled consumer technology businesses.
Experience with experimentation platforms, trusted metric frameworks, or reusable data science tooling that improves consistency and decision quality.
Experience managing senior individual contributors or helping data scientists expand scope, influence, and technical leadership.
Familiarity with payment optimization, subscription lifecycle analytics, subscription recovery, payment method selection, pricing or offer measurement, forecasting, or customer retention modeling.
Experience evaluating and improving AI-assisted analytical workflows, including validating outputs and preserving reproducibility and appropriate data handling.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$186,200
—
$279,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: US / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About the Role
CertiK’s security consulting team helps blockchain projects and institutions secure their smart contracts, applications, and Web3 infrastructure. We are looking for a Project Manager to manage the delivery of security engagements and keep clients, security engineers, sales and internal teams aligned from kickoff through final report delivery.
In this role, you will oversee timelines, maintain project documentation, and serve as the primary point of contact for clients across multiple engagements. You will track progress, follow up on outstanding actions, and keep stakeholders informed to ensure engagements are delivered on time and to a high standard, while providing a smooth client experience.
Responsibilities
Coordinate the full lifecycle of security engagements, including kickoff, timeline planning, milestone tracking, report delivery, and closure.
Coordinate with security engineers, sales and other internal teams to confirm project requirements and ensure smooth handoffs at each stage.
Identify and escalate project risks such as delays or scope changes, follow through to ensure timely resolution and help refine delivery processes over time.
Maintain regular communication with clients, providing status updates, confirming timelines and managing change requests.
Lead client meetings such as kickoff calls and report reviews, support security engineers in presenting findings and remediation recommendations, and coordinate follow-up assessments and retests.
Requirements
3+ years of project management experience, with at least 1 year in the blockchain industry.
Solid understanding of smart contracts, blockchain security, penetration testing and the ability to discuss technical issues with both security engineers and clients.
Proven track record of managing multiple projects simultaneously and coordinating work across multiple teams.
Experience in client-facing project roles, with strong interpersonal and communication skills.
Experience collaborating with distributed teams across multiple time zones.
Professional fluency in written and spoken English.
Bonus Points
Experience at a cybersecurity industrials, particularly in security consulting or assessment delivery.
Familiarity with the broader Web3 ecosystem, including major blockchains and DeFi protocols.
Experience working with institutional clients, including financial institutions and enterprises.
Proficiency in additional languages, such as Mandarin, Spanish, or Portuguese.
The expected annual base salary range for this position in the United States is $90,000 to $120,000. Compensation for candidates outside the United States will be determined based on location, experience, and qualifications.
#blockchain
#startups
#hiring
CertiK accepts applications for this position on an ongoing basis.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About Vercel:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
As a Technical Business Development Representative, you'll be the first point of contact for companies that submit inbound leads, and you'll qualify them with personalized outreach to engineering and product leaders. You'll work closely with Account Executives to turn those conversations into pipeline in the commercial segment. In your first 6 to 12 months, you'll learn the SaaS sales cycle directly from sales and product leaders and build the foundation for a career in go-to-market. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin.
What You Will Do:
Respond to inbound leads as the first point of contact and qualify them through personalized outreach
Research prospects and tailor outreach to engineering and product leaders
Partner with Account Executives to build pipeline and drive adoption in the commercial segment
Work with GTM Engineering to improve our inbound agent project
Collaborate with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness
What You Need:
Working knowledge of web development and current web technologies
Can explain complex technical concepts to both technical and non-technical audiences
Can manage your own prospect pipeline independently while working with cross-functional teams
Bonus If You Have:
Background in computer science, web development, or a related technical field
Hands-on experience with Vercel, Next.js, or another modern web framework
Prior sales experience, including Salesforce, Outreach, or similar tools
Benefits:
Competitive compensation and stock options
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Berlin Office; Netherlands; Portugal; Germany; Austria; Lithuania; Ireland; Denmark; Belgium; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion.
You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI.
You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base.
Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention.
WHAT YOU’LL BE DOING
- Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes
- Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges
- Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions
- Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment
- Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact
- Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth
- Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities
REQUIREMENTS
🤝 Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end.
💻 Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture, and know when to escalate.
💼 Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes.
📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives.
🧭 Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through.
🗣 Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships.
🤝 Cross-functional collaboration: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey.
🌱 Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales.
🤖 Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization.
NICE-TO-HAVES
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.”
🎓 Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar.
🧩 Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
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