Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard
The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed.
The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians.
Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations.
People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed.
Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items.
Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In depth working knowledge of Dante Audio Networks, Digico & Grand MA show
control systems, VR and Arcade, rigging and automation and Broadcasting.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Technical Stage Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor, Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by delivering basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres.
The Theater - Technical Stage Staff must be able to understand and react quickly to new directions in a fast-paced environment and adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage (Theater): Demonstrates ability to assist in performing preventive maintenance & basic repair on scenery including general carpentry, scenic painting, and other maintenance responsibilities as required. Cleans and maintains the backstage areas including workshops. Assists with under stage cleaning, to ensure safe & efficient operation. Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner. Assists with all scenic changeovers and ensures they are completed in a safe and timely manner. Assists with the arrangement of scenery and props on stage as directed during rehearsals, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props. To be able to assist other technicians whenever needed. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Stage Supervisor, Assistant Stage Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Coordinates with the Stage Supervisor, Assistant Stage Manager and Entertainment Technical Manager to deliver accurate maintenance tracking sheets during position handover.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Manages safety requirements during rehearsals, shows, and changeovers to ensure maximum safety for all involved especially when automation movement is taking place.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Stage Supervisor. Maintains and updates records of all shows and changes to backstage tracks, rigging & scenic changes. Maintains and updates auditable inventory of all entertainment props and equipment. Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Supervisor. Maintains and inspects all equipment.
Inventory Management: Conducts monthly inventory counts and daily checks on inventory in order to ensure that all props and items are available for the shows
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Performs other duties which may be reasonably requested by the Stage Supervisor, Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
All team members must be physically fit to the job required including lifting more than 25 pounds.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Shipwide Sound & Light Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by being responsible for the use/operation, movement, and storage of all audio-visual equipment as delegated/assigned by the Technical Entertainment Manager for performances by entertainers, as well as all programmed activities by the entertainment staff.
The Shipwide Sound & Light Technician must be able to act as audio-visual troubleshooter to help solve any equipment or staging problems as delegated by the Entertainment Technical Manager and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Light & Sound: Demonstrates intermediate to advanced knowledge of standard theatre operations including, Audio and Lighting operations, has the ability to set, strike, operate or otherwise work with relative Audio-Visual (AV) equipment as instructed by the Entertainment Technical Manager in accordance with the specific disciplines assigned. Sets up any appropriate venue where a lecture or other activity may be conducted, as required by the Assistant Cruise Director and Cruise Director. Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers/Musicians as assigned. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Entertainment Technical Manager
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
Must be able to work and excel in a team environment and individually.
Must be able to adapt to confined and sometimes limited living conditions for extended periods of time.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audiovisual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning.
Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables.
Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment.
The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager
Revenue Promotion: Identifies and promotes all revenue centers onboard in an
organic and genuine manner, tailored to the expectations of Arabian travelers.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement.
Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers.
Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
31/12/2026
Location: Singapore
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title, League of Legends, to critical and player acclaim. Players form the foundation of our community, and it’s for them that we continue to evolve and improve the League of Legends experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That’s where you come in.
As a
Rendering Technical Artist (Contract)
on the Singapore League of Legends PC Team, you’ll help bring the world of Runeterra and beyond to life through materials, lighting, and real-time rendering. League’s visual targets are built on a modern real-time, PBR-based rendering pipeline with stylized, hand-painted treatments, and you’ll author, extend, and maintain the shaders and materials that realize them across champions, skins, and related content.
Working closely with artists, designers, engineers, and external partners, you’ll act as a bridge between art and engineering—translating visual and art-direction goals into robust, performant solutions that behave consistently across around-game and in-game environments. As an experienced technical artist, you’ll also diagnose rendering issues early, reduce rework, and help raise the craft bar for how shaders and materials are authored across internal and external teams.
Reporting to the Technical Art Manager, you will ensure that assets meet technical performance standards and artistic direction requirements. In collaboration with Art, Design, Engineering, and external partners, you will contribute to production support and workflow improvements.
Please note that Riot Games does not offer relocation packages for this position.
Responsibilities:
Author, extend, and maintain real-time shaders and materials for League of Legends within a PBR-based rendering workflow, including reusable shader functions and shared material systems that scale across champions and skins.
Apply strong PBR fundamentals across albedo, normal, roughness, metallic, ambient occlusion, emissive, lighting, and reflection-probe inputs, ensuring shader features account for the full material response rather than the diffuse channel in isolation.
Collaborate directly with Art and Design to understand desired visual behaviors and art direction, and translate them into clear, achievable, and performant rendering solutions.
Provide hands-on technical support to internal and external vendor artists, helping them author, integrate, and troubleshoot materials and shaders for Epic and Legendary skins.
Validate assets across neutral lighting, around-game, and in-game environments and applicable quality levels, diagnosing issues involving lighting, shadows, material response, shader parameters, and texture inputs.
Collaborate with engineering to manage in-game memory budgets, profile shader and rendering cost, and optimize game performance using tools such as RenderDoc or equivalent GPU-capture tools.
Integrate visual assets from external vendors into the game engine using Perforce, working closely with the Art Director and Technical Art Manager to maintain quality and consistency.
Create and maintain clear technical documentation—shader and material workflows, authoring standards, and best practices—and develop custom tools and scripts so artists can work more independently.
Required Qualifications:
4+ years of professional experience as a Technical Artist in game development or a related real-time graphics field.
Demonstrated hands-on experience writing, debugging, and shipping shaders for a modern real-time, PBR-based game engine, with a strong understanding of how albedo, normal, roughness, metallic, ambient occlusion, lighting, and reflections combine to define surface response.
Ability to read, write, and debug common real-time shader languages such as HLSL and GLSL, along with node-based shader graphs or comparable proprietary shader and material systems.
Strong skills in modeling, shaders, texturing, and lighting for games, with an understanding of stylized, hand-painted content pipelines and how visual style, color, and lighting direction influence material and shader approaches.
Proficiency in commercial or proprietary game engines (e.g. Unity/Unreal), with familiarity in performance profiling, GPU cost analysis, memory budgets, and optimization across a range of hardware.
Strong technical writing skills, with experience creating and maintaining clear technical documentation such as shader and material guides, authoring standards, and workflow references.
Familiarity with version control systems such as Git or Perforce.
Excellent communication skills, with the ability to act as an ambassador between art and engineering and collaborate effectively with external partners and internal teams.
Desired Qualifications:
Experience with stylized PBR rendering, toon/PBR hybrid workflows, or other non-photoreal real-time rendering approaches.
Experience creating shaders for character materials such as skin, hair, cloth, or metal.
Experience with material-driven systems, runtime material parameters, VFX integration, or gameplay-driven visual hooks.
Experience developing tools or scripts in Python or another scripting language to improve art and rendering workflows.
Experience with content creation tools such as Maya, Photoshop, Substance, or Marmoset Toolbag, and a solid understanding of 3D math, linear algebra, and color space.
Experience supporting external vendors through documentation, training, reviews, and production troubleshooting.
Familiarity with the League of Legends IP and its stylized skins universes.
When submitting your application, please include a portfolio showcasing your past work. Please include shader or material breakdowns where possible, describing your role, the engine or rendering framework used, the PBR inputs and lighting considerations, and any performance or memory constraints you addressed. As part of the application process, you may be asked to complete an art test.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games.
If you embody player empathy and care about the experiences of players, this could be the role for you!
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We're looking for a Senior Software Engineer to join our high-impact team focused on product scalability, customer experience, and revenue growth. Our team owns business-critical services including customer onboarding and off-boarding, billing and metering, cloud marketplace integrations, customer-facing usage and cost reporting, and the account data integrations that keep revenue systems in sync across the business.
In this role, you'll lead technical direction and build systems that directly impact Temporal's revenue engine and customer journey. You'll partner closely with engineers, product managers, finance, revenue operations, support, and sales to design resilient architectures, drive cross-functional execution, and raise the reliability and scalability bar for our billing, metering, and customer lifecycle platforms. If you enjoy owning ambiguous, high-leverage problems and building durable systems that scale with the business, we'd love to meet you.
WHAT YOU'LL DO
- Lead the Design of Business-Critical Systems: Own end-to-end technical design and delivery for services that power customer acquisition, onboarding/offboarding, and revenue operations.
- Drive Architectural Excellence: Define and evolve system architecture for high-throughput, fault-tolerant metering and billing pipelines; make principled tradeoffs across correctness, latency, cost, and operability.
- Own Cross-Functional Execution: Partner with Finance, RevOps, and Sales to translate business needs into robust, scalable systems—anticipating edge cases, ensuring auditability, and aligning stakeholders on milestones and risks.
- Own the Account Lifecycle End to End: Build the flows that carry an account from acquisition through activation, expansion, billing, and offboarding—self-service and operator-initiated onboarding, plan and SKU changes, suspension, dunning, and clean offboarding.
- Keep Revenue Data Coherent Across the Business: Own the integrations and pipelines that reconcile control-plane state with CRM, support, analytics, and BI systems, so finance, support, and sales operate on the same numbers.
- Build Customer-Facing Usage and Cost Transparency: Design the APIs and metrics surfaces customers use to understand their spend—usage APIs, cost reporting, and billable-action metrics—with the accuracy and latency guarantees that make them trustworthy.
- Ensure Data Integrity, Reliability, and Compliance: Build and operate distributed data systems with strong correctness guarantees; implement monitoring, alerting, dashboards, and runbooks that keep revenue-impacting pipelines trustworthy.
- Raise the Engineering Bar: Set quality standards through code reviews, design reviews, and operational readiness; introduce patterns and tooling that improve maintainability and incident response.
- Mentor and Multiply Impact: Mentor engineers, unblock execution, and foster a culture of ownership, learning, and pragmatic excellence.
- Improve Developer and Customer Experience: Identify opportunities to streamline customer flows via automation, better tooling, and targeted platform improvements that reduce friction and support load.
TECHNOLOGY STACK
- Primary Language: Go
- Data Storage: PostgreSQL, ClickHouse, Redshift, S3, Google Cloud Storage, Azure Blob Storage
- Data Processing: Kinesis, Firehose
- Infrastructure: Kubernetes
- Billing & Revenue: Metronome, Stripe
- Go-to-Market Integrations: Salesforce, Segment, Pylon, Zapier, cloud marketplace APIs
- Customer-Facing Standards: OpenMetrics, FOCUS
- Core Framework: Temporal (of course 😉)
WHAT YOU'LL BRING
- Significant experience designing and delivering production-grade backend systems (ideally in cloud environments) with meaningful ownership over architecture and operational outcomes.
- Strong proficiency in at least one systems/backend language (Go preferred), with the ability to navigate large codebases and drive technical decisions.
- Demonstrated experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling.
- Practical understanding of data pipelines and storage systems (e.g., Postgres, Redshift, Kafka/Kinesis, S3-like systems) and how to ensure correctness and traceability.
- Experience integrating and reconciling against third-party SaaS platforms (billing, CRM, support, analytics), including idempotency, drift detection, and recovery when an upstream system disagrees with your source of truth.
- Experience with production operations: observability, incident response, performance tuning, on-call readiness, and continuous delivery.
- Ability to work effectively across functions (Finance/RevOps/Sales/Support), translating ambiguous requirements into clear, executable technical plans.
- Strong written and verbal communication skills, including the ability to write design docs, align stakeholders, and explain tradeoffs.
- A "builder" mindset: you enjoy simplifying complex workflows, improving tooling, and leaving systems better than you found them.
WHAT YOU CAN EXPECT
- High-impact ownership over systems tied directly to revenue, customer lifecycle, and platform scalability
- Collaborative engineering culture focused on quality, pragmatism, and measurable outcomes
- Exceptional technical colleagues and a feedback-rich environment
- Lean processes and autonomy without unnecessary bureaucracy
- Strong emphasis on reliability and operational excellence—balanced with rapid iteration
- A team that values mentorship, thoughtful design, and steady improvements that compound over time
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We are looking for a Quantitative Data Engineer to join the Data Search & Analytics team. In this role, you will work with the Research and Trading desks to ensure the successful leveraging of data at the firm.
Your future role within QRT
This team is integral to the firm’s success. As such, your responsibilities will include:
Collaborating with Quantitative Researchers and Traders to design datasets that drive systematic strategies and discretionary trading decisions.
Working within our framework to extract, clean, and aggregate data from a wide range of raw sources and formats ensuring robust data extraction processes
Managing end-to-end process of onboarding new datasets
Proactively solving data related problems to minimise time to production
Innovating and experimenting with novel data extraction methods to enhance the firm’s data onboarding toolkit
Your present skillset
3+ years of experience as a Data Engineer (or similar position) working with financial data; experience in a buy-side quantitative finance role is advantageous
Rigorous about correctness: able to critically assess code and data quality, regardless of origin
Experience using AI-powered development tools to accelerate engineering tasks and improve productivity
Advanced programming experience in Python, including proficiency with data handling libraries such as Pandas, Polars and NumPy
Familiarity with SQL and relational databases
Demonstrable interest in financial markets and the application of data in its analysis and understanding
Experience working with both traditional and alternative financial datasets
Excellent communication skills, with the ability to effectively collaborate with all stakeholders, including researchers, traders, engineers, management, and external vendors
Experience creating documentation and providing direct support to help stakeholders understand and use complex datasets quickly
Ability to work in a high-performance, high-velocity environment
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Remote USA
Workplace: remote
ABOUT YOU
You are a technical product manager who owns what a model optimises for, not just the roadmap around it. You have real depth in recommendation and ranking systems, and you will own the recommendation engine behind the Xsolla Advertising Products: the ranking that decides which offers millions of players see, and in what order.
You hold the bar high for how decisions get made. You can read a readout and say plainly what it does and does not support. You connect model performance to revenue without overclaiming, and you bring a low-ego, people-first approach to work that spans ML, analytics, ads operations, and commercial teams.
If you are excited about using ML to build building the next generation of advertising, rewards and loyalty programs for mobile apps and games we want to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Own the recommendation engine as a product: ranking, relevance, and the model roadmap. Ranking quality is the product.
Set the objective the ranker optimises for, the constraints it works inside, and the guardrails and kill conditions that bound it. The target is eCPM today; what comes next is your call.
Own the metric definitions the whole team measures against, and settle the definitional questions that change the answer: gross against publisher-side RPU, app-load against impression-user denominators, mean of daily values against window totals.
Collaborate with on ML frameworks, experiment design, hold-outs, including pre-registered decision rules, power calculations, sample-ratio-mismatch checks, A/A validation, multiplicity correction, and named rollback triggers.
Collaborate with DS on readouts to evaluate model performace and readouts to business stakeholders readout: what the model did, what it cost, and what happens next.
Contribute the ranking perspective to the wider ads roadmap, including the seams where pricing, identity, and event telemetry meet ranking.
Qualifications & Skills:
6+ years in product management, with 3+ years owning a recommendation, ranking, personalization, or relevance system in production.
Deep understanding of experiment design and inference, including minimum detectable effect, statistical power, sample ratio mismatch, A/A testing, multiple-comparison correction, and pre-registration. You can tell when a readout will not support the claim being made from it, and you say so.
Working knowledge of the modelling itself: classification and regression, probability calibration, predicted conversion rate, expected-value objectives, and how the choice of objective changes model behavior.
Hands-on experience with ML and data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, Vertex AI, and feature stores.
Proven record of moving model changes into production traffic through a controlled experiment process, rather than shipping on a dashboard reading.
Knowledge of performance advertising economics and ad tech ecosystems, including eCPM, RPU, bid multipliers, campaign hierarchies, and attribution models.
SQL you write yourself, and enough comfort reading application code to verify a claim instead of taking it on trust.
Excellent written communication and stakeholder management across technical and non-technical audiences. Specs, decision records, and readouts are the output of this role, and other teams act on them without you in the room.
Bachelor's or Master's in Computer Science, Engineering, Statistics, Economics, or a related field.
Offerwall, rewarded advertising, loyalty and rewards programs and/or mobile app monetization experience is a plus.
Experience with a two-stage ranking system, where an external service supplies the base order and local logic adjusts it, is a plus.
Pricing, yield management, or marketplace experience alongside ranking is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Sr. Technical Product Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Fullstack Engineer on the Duo Client SDK team at GitLab, you'll build the shared foundation for every GitLab Duo client. Today, the logic that powers Duo in editors lives inside the GitLab Language Server. We're extracting it into a true software development kit (SDK): a set of well-versioned TypeScript packages that editor extensions, our web-based Duo Chat on GitLab.com, and eventually external applications can use.
You'll work in TypeScript across frontend and backend systems. You'll design the SDK's Node.js core and public application programming interface (API), and work in the clients that use it. The work rewards care about interfaces, versioning, and backward compatibility as much as features because other engineers will depend on what you build.
You'll have senior and staff engineers alongside you to help with design. You'll own the implementation of scoped packages and ship improvements with minimal guidance while collaborating with the team on larger architectural changes.
Some examples of our projects:
The Duo Client SDK, extracting versioned, publishable packages from the GitLab Language Server
The GitLab Language Server, rebuilt on top of the SDK as our polyglot surface
Duo Chat on the web, as one of the SDK's first consumers
What you'll do
Develop secure, well-tested, and performant TypeScript features that solve technical problems of moderate scope and complexity.
Ship small features and improvements with minimal guidance, writing tests with every merge request and contributing to code reviews and design discussions.
Extract and publish TypeScript packages from the GitLab Language Server, migrating consumers incrementally so no parallel implementation is left to drift.
Design durable public APIs with clear interfaces, semantic versioning, changelogs, and deprecation paths for external consumers.
Build isomorphic core packages that isolate platform-specific behavior in adapters at the edges.
Build and improve SDK client surfaces, including Vue 3 components in Duo Chat on the web, in collaboration with product, design, and engineering teams.
Strengthen credential handling across hosts, including bearer tokens, session cookies, and CSRF protection.
Optimize bundle size, startup cost, and dependency weight for browser consumers, and support a Tier 2 on-call rotation for urgent engineering issues.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Strong proficiency with TypeScript across frontend and backend systems, including experience building and maintaining Node.js services.
Experience with modern build and packaging tools, including monorepos, multi-module builds, ECMAScript modules (ESM), and dependency management.
Experience with Vue 3 and the Composition API, or comparable component-based frontend experience and a willingness to learn Vue.
Experience designing APIs that other people use, with the ability to explain what you'd do differently.
Understanding of the differences between running code in Node.js and in the browser, and how to write code that works in both.
A security-minded development approach, including careful credential handling and performance optimization.
Ability to communicate clearly and concisely in writing about technical problems, propose iterative solutions, and work effectively in an agile environment.
Self-motivation, strong organizational skills, and the judgment to ask for help when needed while thriving in a fully remote organization aligned with GitLab's values.
About the team
The Duo Client SDK team sits in GitLab's AI Clients stage and works closely with teams building GitLab Duo experiences. We collaborate across client surfaces to make thoughtful technical decisions as the platform evolves. We work fully remotely and asynchronously across regions, in the open, following GitLab's values of transparency and open communication.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Chișinău, Moldova
Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set.
As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists.
🟩 What you’ll get by applying:
Personalized career growth plan tailored to your aspiration
Expert feedback to elevate your skills for lasting success
Priority consideration by Dev.Pro for suitable job openings within the company
Opportunity to work with top global corporations and participate in industry-shaping projects
Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to!
✅ Is that you?
4+ years of Project manager experience with Scrum and Kanban frameworks
Strong project management skills: planning, execution, delivery, risk management, etc.
People management skills
Advanced reporting skills to coordinate with stakeholders and teams effectively
Fluency with core PM tools and methods
Excellent communication and presentation skills
Proactivity, flexibility, responsibility
Upper-Intermediate+ English level
Nice to Have
Experience with message queues or event-driven systems (Kafka, RabbitMQ, Service Bus, etc.)
Experience with Docker or containerized environments
Experience with CI/CD pipelines
Get started now:
1. Send us your CV in English.
2. Schedule a 15-30 minute call with Dev.Pro recruiters.
3. Participate in a 30-minute experience interview focused on testing your soft skills.
4. Get a 1-hour online evaluation of your technical skills by our technical experts.
In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer!
🎾 About Dev.Pro
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
Our client is seeking motivated and results-driven individuals to join their team as a Business Development Executive. In this role, you will be responsible for promoting skin care brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions.
Key Responsibilities
Develop and execute effective sales strategies for products to achieve sales targets
Build and maintain relationships with healthcare professionals and clients
Conduct product demonstrations to showcase the benefits and features of medical aesthetic products
Provide clients with product information, including usage instructions and safety precautions
Identify potential clients and generate new business opportunities
Attend industry conferences and trade shows to generate leads and expand the customer base
Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues
Key Requirements
Proven experience as a sales representative in the medical industry
In-depth knowledge of medical aesthetic products, including their use, benefits, and potential side effects
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain strong relationships with healthcare professionals and clients
Results-driven mindset with a proven track record of meeting and exceeding sales targets
Ability to work independently and as part of a team
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Annapolis, MD
Position Objective:
Under general supervision, the Clinical Staff Pharmacist facilitates the safe, high quality, effective and economic use of drugs. This responsibility includes the accurate preparation and dispensing of pharmaceuticals according to established departmental policies and procedures.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Partakes in a rotating staffing schedule, including day and evening shifts, weekend rotations, holidays, and overnight coverage based on departmental needs.
Verifies the accuracy of order entry by authorized prescribers in computerized patient medication profiles.
Reviews written medication orders or prescriptions to determine appropriate ingredients, strength, and dosage. Reviews medication orders for: potential allergies, drug/drug and food/drug interactions, route of administration, appropriate dose and potential for adverse drug reactions with other medications ordered.
Contacts the prescriber, as appropriate, to clarify orders and/or make recommendations concerning alternate therapies.
Provides drug information to patients, physicians, nurses, and other clinical staff where appropriate and upon request.
Supervises the daily operational duties in the dispensing area to which assigned, including assisting and assigning, closely monitoring and reviewing the work of Pharmacy Technicians, to assure accurate and timely delivery of medications.
Participates in patient care rounds and unit based services, which may include: medication reconciliation, promoting medication efficacy/safety/cost improvement initiatives, participation in unit process improvement activities, and patient education & follow-up as appropriate.
Participates in improvements in interdepartmental policies and procedures which support the Pharmacy Department and Hospitals strategic goals. Maintains accurate records as required by departmental policies and procedures and/or federal and state board regulations.
Completes all core competencies and documents clinical activities accurately and according to policies and procedures. Supports the Investigational Drug Service in the daily operations of the department.
Educates and supervises Pharmacy Technician in the preparation of intravenous admixture solutions and chemotherapeutic agents, using aseptic technique.
Completes formal in-service, formulary addition/deletion, assimilation of evidence-based protocol/order-set, medication safety related activities and/or targeted medication expense reductions.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Doctor of Pharmacy Degree or Bachelor of Science in Pharmacy with commensurate experience required.
At least 1 year of experience in an inpatient setting required.
PGY-1 residency or Board Certification preferred.
Required License/Certifications:
Current Maryland State License
Working Conditions, Equipment, Physical Demands:
Light work.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Pay Range
$65
—
$75 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an experienced enablement professional to build our Sales Leader Enablement program. As a key member of the GTM Productivity team, you will be responsible for designing the onboarding, training, and reinforcement programs that ensure our sales managers ramp quickly, lead their teams effectively, and drive consistent sales process across a rapidly growing global sales organization. You will define what great sales leadership looks like at Anthropic and build the infrastructure to develop it at scale.
You will work at the intersection of sales leadership, product, operations, and our field teams to translate complex AI concepts, sales processes, and systems into clear programs. This is a ground floor opportunity to architect a sales leader enablement function from scratch. The right person will combine deep sales methodology and coaching expertise with credibility in front of executives, program building instincts, and a bias toward measurable outcomes.
Key responsibilities
Design and build a scalable onboarding and ongoing development program for sales leadership
Roll out and reinforce a unified sales methodology across the global sales team, securing executive sponsorship and defining what is expected of each leadership level to drive adoption
Build the reinforcement system that embeds methodology and process into manager coaching cadences, deal reviews, pipeline inspection, and forecasting
Define and measure leading indicators of manager and team effectiveness
Partner with Product, Marketing, Operations, and other teams to ensure managers receive timely, well-tailored messaging, content, and training on new releases and evolving use cases
Serve as a trusted advisor to sales leadership on team productivity, coaching effectiveness, and leadership development
Leverage Claude and advanced technologies to deliver personalized, just-in-time training and scale the program beyond in-person engagement
Minimum qualifications
Direct experience rolling out and reinforcing a sales methodology across a distributed sales team, including training managers to coach to it
Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment
Strong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executives
Preferred qualifications
8+ years of experience in sales enablement, sales leadership development, sales management, or a related customer-facing role within AI/ML or enterprise technology organizations
A track record of earning buy-in from senior sales leaders and frontline managers, and driving stakeholder alignment with executive audiences
Strong analytical skills with a data-driven approach to measuring ramp, productivity, and program effectiveness
Empathy for sellers and sales leaders, with an understanding of the demands of the role and a partnership-oriented approach to conflict and disagreement
A proactive, resourceful approach, combining strategic vision with a willingness to build and execute hands-on
Prior frontline sales management experience
Experience at an AI company or high-growth technology organization that has scaled a sales leadership team
Experience using or building applications on top of Claude or similar AI tools to automate and personalize training
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$310,000
—
$360,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an Enterprise Account Executive to join the foundational team introducing Anthropic's frontier AI to large enterprises across Southeast Asia. Based in Singapore, you will drive adoption of safe, frontier AI by securing strategic deals with major corporations across industries including financial services, healthcare, technology, manufacturing, and telecommunications throughout the ASEAN region. You'll leverage your consultative enterprise sales expertise to grow revenue while becoming a trusted partner to C-suite and senior technical stakeholders, helping them embed Claude across business operations, research, and administration. As Anthropic's senior in-market commercial presence for ASEAN, you'll shape our regional go-to-market strategy and lay the groundwork for a dedicated Southeast Asia footprint.
Key responsibilities
Own and exceed revenue targets by winning new enterprise accounts and expanding existing relationships across ASEAN countries.
Serve as senior regional coverage for Anthropic's most strategic ASEAN enterprise accounts, building executive relationship depth and commercial momentum through consistent in-market engagement
Build and execute territory plans that identify high-value opportunities across key ASEAN industries, accounting for differences in market maturity, regulatory environment, and buying behaviour between countries
Lead consultative sales processes with C-suite and senior technical stakeholders, positioning AI as a strategic business transformation driver
Orchestrate internal teams—Product, Engineering, Applied AI, Partnerships—to deliver tailored solutions for complex enterprise requirements
Translate technical AI capabilities into compelling business value propositions suited to the needs of Southeast Asian enterprises
Identify new use cases and contribute to ASEAN go-to-market strategy, providing feedback that shapes product roadmap and regional approach
Represent Anthropic across Southeast Asia, building executive relationships with enterprise, partner, and government stakeholders and raising Anthropic's profile within the regional technology community
Minimum qualifications
12+ years in enterprise sales, GTM, business development, or account management with direct, in-market Southeast Asia operating experience
A track record of managing complex, multi-stakeholder sales cycles and securing strategic deals in ASEAN markets by translating multifaceted technical requirements into tailored solutions
Existing commercial network across enterprise and partner communities in Singapore and at least one or two additional ASEAN markets
Strong commercial instincts, with the ability to identify, prioritise, and advance high-value opportunities without heavy oversight
Comfort operating as a generalist regional presence—equally effective in an enterprise sales conversation, a partnership discussion, or a government stakeholder introduction
Excellent communication and presentation skills, with cultural fluency across ASEAN business environments
Based in, or willing to relocate to, Singapore, with eligibility to work in Singapore and the ability to travel frequently across Southeast Asia
Bachelor's degree in a related field or equivalent experience
Preferred qualifications
Experience selling AI/ML, cloud, data platforms, or enterprise SaaS to regulated industries such as financial services or healthcare
Experience working with hyperscaler or channel partners to co-sell into regional enterprise accounts
Prior experience establishing or scaling a new market or region for a high-growth technology company
Working proficiency in a Southeast Asian language in addition to English (e.g. Bahasa Indonesia, Thai, Vietnamese)
Familiarity with regional data residency, AI governance, and procurement frameworks relevant to enterprise buyers
A passion for and/or experience with advanced AI systems, and a strong interest in ensuring frontier AI is developed safely
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Brazil; Poland; Argentina; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Forward Deployed Engineer to work directly with clients on high ambiguity GenAI, agentic AI and AI-enabled workflow transformation initiatives. This role is designed for someone who can operate at the intersection of customer discovery, hands-on engineering, solution architecture, early delivery and production adoption.
You will work closely with client stakeholders and users to uncover the real operational problem, build thin end-to-end solutions with real systems and data, validate feasibility, shape the delivery path and stay involved through MVP or first production release to assure alignment with expected outcome.
ROLE MISSION
Your mission is to turn ambiguous customer problems into validated, production-grade AI solutions.
You will help Solvd move from “we can build this” to “we have proven this works in the customer’s real operating environment.” You will bridge presales, discovery, prototyping and delivery, while converting field learnings into solution blueprints and service accelerators.
YOUR RESPONSIBILITIES
- Lead discovery and solution shaping for GenAI / Agentic AI initiatives, working directly with client stakeholders, users and technical teams to understand workflows, systems, data and business constraints.
- Drive early-stage opportunities partnering with account executives, product analysts and technology SMEs to prototype, define scope, implementation roadmap and effort estimates.
- Translate ambiguous business problems into validated AI solution designs covering model strategy, data access, orchestration, tool use, integration patterns and production constraints.
- Build proof-of-concepts fast, prioritizing speed and impact over perfect design, technical spikes to validate architectural assumptions using real or representative systems and data.
- Evaluate and select appropriate AI frameworks, platforms and tools, including LLMs, vector databases, orchestration frameworks, cloud AI services and agentic tooling.
- Present, defend and explain complex AI, architecture and delivery concepts in simple, practical terms for both business and technical stakeholders.
- Stay involved through MVP or first production release to preserve context, support delivery teams and validate that the solution works in the customer’s operating environment.
- Define evaluation criteria for AI quality and business impact, including accuracy, groundedness, tool-call correctness, latency, cost, adoption and workflow effectiveness.
- Ensure proposed solutions adhere to security, compliance, Responsible AI, observability and production-readiness principles.
- Convert field learnings into reusable Solvd assets, including solution blueprints, evaluation frameworks and service accelerators.
OUR REQUIREMENTS
- A seasoned hands-on technical leader who has evolved from full-stack or server-side software engineering into the GenAI and agentic AI domain.
- Experienced in designing, prototyping and integrating systems that combine LLMs, agentic frameworks, enterprise data and business workflows.
- Proficient at combining established engineering patterns with emerging AI capabilities to deliver reliable, production-ready solutions.
- Skilled in guiding teams and clients through ambiguity - able to prototype rapidly, validate assumptions and converge toward delivery-ready designs.
- Comfortable engaging with executives, product teams, operational users and engineers alike, translating complex AI concepts into clear, actionable solution narratives.
- Pragmatic, curious, collaborative and obsessed with customer problem — equally focused on technical soundness, business value, user adoption and delivery readiness.
- 8+ years of experience in IT, including strong experience in software design and engineering.
- 2+ years of hands-on experience architecting or building GenAI or agentic AI systems using modern LLM ecosystems, such as OpenAI, Anthropic, Gemini, Azure AI or AWS Bedrock.
- Experience supporting presales solutioning, discovery, prototyping or early delivery for AI engagements.
- Strong understanding of LLM orchestration, retrieval-augmented generation, vector databases, prompt engineering and tool-calling patterns.
- Understanding of cost modeling for AI workloads, including token usage, inference scaling and hosting models.
- Proficiency with at least one major cloud platform, such as AWS, Azure or GCP, and its AI/ML service offerings.
- Demonstrated experience leading technical discussions with both engineering and non-technical stakeholders in presales, discovery or early delivery phases.
- Strong command of software engineering fundamentals, API design, integration patterns and production-readiness practices.
- Knowledge of modern software delivery practices, including CI/CD, containerization, observability and DevSecOps.
- Excellent communication, presentation and documentation skills, with the ability to articulate complex solutions clearly and persuasively.
OPTIONAL
- Prior experience as a Forward Deployed Engineer, Field Engineer, staff engineer, solution architect or technical product lead.
- Prior experience with traditional AI/ML systems, including model training, MLOps, data pipelines or feature stores.
- Familiarity with frameworks for agentic or multi-component AI pipelines.
- Exposure to Responsible AI, data privacy and governance frameworks.
- Hands-on experience with Databricks or Snowflake.
- Experience creating reusable solution blueprints, evaluation frameworks or technical accelerators.
- Industry-recognized cloud and AI certifications from Anthropic, AWS, Azure or Google.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they make better decisions, move with confidence and create better experiences for our customers.
In this role, you’ll help build the connections, habits and resources that make knowledge easier to share and reuse. You’ll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing duplication while creating space for better ways of working.
As a Knowledge Management Specialist, you’ll work with subject-matter experts and teams across the organisation to turn fast evolving product, risk and regulatory requirements into clear, practical and easy-to-find guidance. Your work will help frontline and specialist teams act with clarity, consistency and confidence.
This is an opportunity for someone looking to grow their experience in knowledge management, content creation and learning. You don’t need to tick every box; we’re interested in clear communication, curiosity and a willingness to learn.
KEY RESPONSIBILITIES
- Translate complex onboarding, fraud, disputes, complaints, and account security processes into clear, user-friendly knowledge assets (articles, how-to video guides, process flows, FAQs) for frontline and specialist teams.
- Work closely with Process Architects and Subject Matter Experts to rapidly capture, draft, and publish knowledge as new workflows go live, keeping pace with a fast-moving launch roadmap.
- Act as the knowledge liaison between Operations, Product, Compliance, Legal, and Training teams, ensuring content reflects evolving regulatory requirements and product changes.
- Track and analyse knowledge base performance and usage metrics to identify content gaps and opportunities for improvement.
- Maintain taxonomy and tagging standards to ensure content findability and effective AI/assistant integration.
RELEVANT EXPERIENCE
- Experience in knowledge management, content creation, learning and development or instructional design.
- Hands-on experience with a knowledge platform (e.g. Confluence, Zendesk, Notion).
- Comfortable working with ambiguity and changing requirements, with experience working in a fast-paced, dynamic environment (high-growth fintech a plus).
- Working knowledge of operations, including familiarity with operational processes, workflows and the day-to-day realities of the teams you'll be supporting.
- Exceptional written and verbal communication skills, with an ability to simplify and accurately represent complex operational, risk, and regulatory processes.
- Detail-oriented approach with excellent proofreading, editing, and content quality assurance skills.
- A proven track record of collaborating effectively with Subject Matter Experts and cross-functional teams to gather high-stakes information quickly.
- Strong organisational and time management skills, with the ability to manage competing content priorities across multiple workstreams.
- Working knowledge of KM metrics and reporting (content freshness, coverage, search success, deflection) and the ability to communicate progress clearly to stakeholders.
NICE-TO-HAVE
- Experience supporting a new team or product launch, where knowledge and process are being built in parallel.
- Understanding of learning design, instructional writing or adult learning principles.
- Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing.
- Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
ГибридМожно работать из любой страны
ГибридМожно работать из любой страны
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