Вакансии

Business Development Representative DACH (m/f/d)

Location: Buenos Aires, Argentina We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.

360Learning1036 дн назад

Location: Berlin, Remote; Frankfurt, Remote; Hamburg, Remote; Köln, Remote Workplace: remote 360Learning is looking for a Business Development Representative (BDR) to join our DACH team. Your role will consist of generating opportunities from 360Learning top priority, highest potential accounts. As the owner of these accounts, you will be in charge of creating business opportunities for DACH Account Executives through inbound and outbound leads qualification. You will leverage bleeding-edge Sales Development Techniques & tools to engage prospects. This position will play a key role in building a strong sales pipeline. More specifically, you will be in charge of your territory to qualify inbound and outbound leads and pitch our product to interested prospects. Throughout your conversations, you will detect customer pain points, understand their context, and how we can help. You will evangelize collaborative learning in the market, and present the 360Learning value proposition. Working in close collaboration with your coach, marketing operations, demand gen, and sales, you will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow. Within 1 month, you will: Finish onboarding and begin your core role as a BDR Master the pitch and qualification methodology Start qualifying leads and create your first opportunities for the AEs Within 3 months, you will: Fully master our tool stack and ramp up Act as a partner to the Account Executives Qualify your first SQL opportunities Master how to prioritize your inbound and outbound leads pipeline and forecast your performance Polish your qualification method to an advanced level Master our tool stack SalesLoft, LinkedIn’s Sales Navigator, Gong, etc. Within 6 months, you will: Be fully ramped on inbound and outbound methodologies Achieve and exceed monthly quotas Sales Qualified Leads Partner with Marketing to improve lead quality and get creative by bringing innovative lead generation ideas to weekly meetings Research trends and best practices for creating interest and engagement Within 12 months, you will: Contribute as a subject-matter expert on the 360Learning platform and share your knowledge with the rest of the organization Be involved in the onboarding of new members of the team The Skills Set: First experience in a B2B SaaS environment, as a BDR, SDR or Inside Sales Previous experience in inbound lead generation and/or outbound Preferred but not mandatory: experience using Salesforce, Salesloft, and Gong Strong written and verbal communication skills Active listening skills, ability to uncover customer needs and adaptability (fast-paced environment) Fluent German and fluent English (B2 level or equivalent) proficiency Enthusiasm for our culture explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits : Work From Home perks, 1 month parental leave for the second parent Balance : Flexible hours, full remote work possible anywhere in Germany 🏠. Working remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our Head of Business Development EMEA Case Study Meeting with our DACH Account Executive Coach and our Head of Business Development EMEA Clarification Meeting with a DACH Business Development Representative Culture Fit Meeting with our Chief Revenue Officer Offer! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Lokalise1043 дн назад

Engineering Manager

Location: Remote role Latvia; Remote role Spain; Remote role United Kingdom Who are we At Lokalise, we make it easy and profitable for businesses to expand into new markets. Our AI-powered localization platform helps companies manage both software and marketing content from a single, unified environment — ensuring every team speaks with one voice across every language and channel. By automating workflows, integrating with over 60 tools, and centralizing translation memory and terminology, Lokalise enables product, engineering, and marketing teams to collaborate without friction and launch globally up to 10× faster and at 80% lower cost. Trusted by thousands of businesses across more than 100 countries, Lokalise empowers millions of people worldwide to use digital services in their native languages. Backed by a customer-loved support team, our platform fits seamlessly into your design, development, and content workflows, helping you scale with consistency and control. Location While our company operates exclusively on a remote basis, you must reside and have the legal right to work in one of the following countries: the United Kingdom, Latvia, or Spain. This is a full-time, remote position. Please note that we do not engage on a B2B or contractor basis. About the Team We're looking for an Engineering Manager to lead a cross-functional team in our Product Engineering organization. Each of our engineering teams owns a product domain at Lokalise, from vision to delivery. Teams talk to customers, find out what they need, set their own goals and choose how to solve the problems that matter most. AI is already part of how we build software at Lokalise, and it's changing what great engineering leadership looks like. We're looking for a leader who stays close to the work and understands how AI is changing speed, quality and engineers' day-to-day experience. You'll keep your teams focused on outcomes that matter to our customers and our business, not just on how much gets shipped. For this role, you’ll lead our Editing Experience team. The team owns the tools linguists and reviewers use every day to translate, review and approve content at scale: the translation editor, the review and approval workflow, content management tools and the developer utilities that support them. Together with your Product Manager and Designer, you’ll own the team’s strategy and delivery end to end. What You Will Do Lead, coach and develop your teams of Software Engineers. You'll support their career growth, run performance evaluations, contribute to compensation planning and hire engineers who raise the bar. Stay technically close to the work without becoming a bottleneck. You'll review key designs and pull requests, pair with engineers on tricky problems and take on contributions outside the critical path (such as tooling, prototypes or small fixes). This keeps you in touch with the codebase and your teams' daily reality while they own delivery. Partner with Product Managers and Designers (the Product Triad) to understand our customers deeply and take part in discovery. You'll make sure your teams work on the right problems, putting outcomes ahead of outputs. Connect engineering decisions to business impact. Understand how your domain contributes to customer value, retention and revenue, and use that to guide trade-offs on scope, investment and technical debt. Own your teams' flow of work from start to finish. Track and act on delivery and quality signals (such as cycle time, deployment frequency, change failure rate and recovery time), clear bottlenecks across planning, review, testing and release, and keep cognitive load sustainable. Lead your teams' move to AI-native engineering across the SDLC. Embed AI tools and agentic workflows, measure their real effect on speed, quality and how engineers experience their work, and adapt team practices so faster delivery never costs reliability or maintainability. Champion operational excellence. Drive reliability and quality practices, own the health of the services your teams run and step in as Incident Commander when needed. Own your teams' delivery: set quarterly plans, track progress against the product roadmap and help shape department-wide planning and strategy. What You Must Have 3+ years of recent experience as an Engineering Manager leading software engineering teams, ideally in SaaS product companies. A strong software engineering background, and you're still hands-on today. You can review code and designs credibly, dig into technical issues and contribute to architecture decisions. Proven people leadership: hiring, onboarding, coaching, performance management and helping engineers grow into their next role. A strong product engineering mindset. You've partnered with Product and Design on discovery, worked directly with customers and measured success by customer and business outcomes rather than output. Business acumen. You understand the commercial context, can explain trade-offs in terms of impact and communicate clearly with stakeholders at all levels. Experience using engineering metrics and flow practices (such as DORA metrics, cycle time or WIP limits) to find bottlenecks and improve delivery, quality and team health, without turning metrics into targets. Hands-on experience using AI-assisted development and agentic tools, both in your own work and across a team. You have a clear view of how AI changes delivery speed, code quality, review practices and cognitive load. Experience planning and delivering complex initiatives across several teams predictably, including managing dependencies, risks and incidents. It's a Plus If You Have None of these are required, and we're happy to support you as you learn them on the job. Experience in the localization industry or with translation workflows. Experience leading engineering teams at a product company during a scale-up phase. Experience shipping AI-powered product features, such as LLM-based features, to customers. Experience managing fully remote, distributed teams. Familiarity with developer experience or productivity frameworks, such as SPACE or DevEx. Our Benefits 💰 Competitive salary and employee stock options. 🌍 Fully remote setup with flexible working hours. 🏢 Co-working budget — for those days you want a change from your home office. 🌴 Flexible vacation policy to recharge when you need to. 🖥️ Home office setup budget — monitor, desk, ergonomics, whatever helps you do your best work. 📚 Learning & development budget to grow your skills and career. 🏥 Health insurance to keep you covered. 🧘 Wellness allowance to support your mental and physical well-being. 🤝 Great startup culture — remote but close-knit, with regular retreats and social events to stay connected. We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.

Uptalent.io1093 дн назад

Location: San José, Costa Rica Leading company specializing in the design of control solutions for the building automation industry is seeking to fill the following position: Design Engineer_ Senior Level The Senior Design Engineer I, under administrative supervision, will be responsible for the design of custom, state of the art, electronic and DDC control systems that meet our clients’ plans and specifications. Each solution will be implemented, on schedule, in a cost-effective and professional manner. The Senior Design Engineer will act as the primary design engineer on projects and may lead project teams consisting of other Design Engineers. The Senior Control System Engineer will independently lead the design phase of the project from inception to completion through interpretation of specifications, design engineering, selection of components, creation, and checking of drawings, and resolution of problems. Technical leader with a high degree of knowledge in the HVAC control design field and recognized expertise in the control theory for specific systems.; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage projects that require formulating strategies and administering policies, processes, and resources with a high degree of autonomy. Essential Duties and Responsibilities: 1. Ensure that the project requirements and risks are understood by: • Attending sales turnover meetings to gain knowledge of the sales estimate and project scope. • Analyzing project plans, specifications, sales estimates, and sales proposal. • Creating a list of project engineering deliverable (submittals, workflow packages, etc). • Generating Request For Information (RFI) requests. 2. Ensure that final product matches the design intent and clearly communicates design and operation of system by: • Creating controls drawings utilizing AutoCAD software that include flow diagrams, sequences of operation, bills of material, network layouts, schedules and electrical schematics as required. • Checking controls drawings created by other engineer for accuracy and compliance with project scope and provide feedback. 3. Make final decisions regarding installation method and materials by • Selecting the appropriate mix of products and installation methods to provide the most cost-effective solution that is compliance with the project specification, applicable codes and company standards. • Reviewing and approving the purchasing bill of materials for projects. 4. Select the proper control valves and actuators that will do the best job of controlling the process is selected by • Investigating the applicability of different valve styles and sizes to a particular application, with showing a preference to control valves manufactured by Honeywell. • Completing and submitting a comprehensive and accurate control valve schedule in a timely manner. • Reviewing and approving control valve schedules for purchase. 5. Design a stable, robust, implementable, scalable, and maximum performing BMS communication network by • Determining network architecture, topology and transmission media that is appropriate for the installation and conforms to the latest network standards and project specification. • Selecting network components (such as servers, switches, routers) that support operator workstations, DDC field panels, third-party integration devices connected via Lonworks, Ethernet, Modbus or BACnet communication protocols. • Producing network wiring diagrams and network addressing documents that provides a clear picture of the design in a timely manner. 6. Get approval from the customer or consulting engineer on installation methodology and materials by • Preparing submittal documents that demonstrates that the proposed materials, etc., that are in compliance with the contract drawings and specification. 7. Ensure successful procurement of electrical subcontractors by • Preparing electrical sub-contractor buyout documents that clearly defines the electrical scope of work • Working closely with the project manager 8. Maintain relationship and develop trust with internal and external customers by: • Maintaining commitments made to the customer. • Escalating more pressing customer issues as necessary to Department Manager. • Communicating technical concepts/solutions in writing and verbally. Requirements 1. Knowledge of Microsoft Office (i.e., Word, excel, PowerPoint, and Outlook) software. 2. Knowledge of Autodeck AutoCAD software 3. Knowledge of electrical and electronic theory. 4. Knowledge of the elements and building blocks of HVAC controls 5. Knowledge of damper actuator and control valve sizing and selection. 6. Knowledge of the control strategies and logic that can be used to provide optimum operation of plant level HVAC systems (such as chillers, boilers and air handlers). 7. Knowledge of the control strategies and logic that can be used to provide optimum operation of supplemental HVAC systems (such as VAV boxes, fan coil units and unit heaters). 8. Knowledge of supervisory control strategies for the overall operation of the BMS (such as life safety control, electrical demand control, etc) 9. Knowledge of BMS communication protocols and network topologies. General understanding how these protocols are implemented with specific knowledge of installation and configuration best practices. 10. Knowledge of Honeywell DDC product offering. 11. Knowledge of the company’s design standards and processes. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Uptalent.io1095 дн назад

Web Frontend Engineer - JS, CSS, React, Flutter

Location: Bogotá, Colombia Leading company specializing in the design of control solutions for the building automation industry is seeking to fill the following position: Design Engineer_ Senior Level The Senior Design Engineer I, under administrative supervision, will be responsible for the design of custom, state of the art, electronic and DDC control systems that meet our clients’ plans and specifications. Each solution will be implemented, on schedule, in a cost-effective and professional manner. The Senior Design Engineer will act as the primary design engineer on projects and may lead project teams consisting of other Design Engineers. The Senior Control System Engineer will independently lead the design phase of the project from inception to completion through interpretation of specifications, design engineering, selection of components, creation, and checking of drawings, and resolution of problems. Technical leader with a high degree of knowledge in the HVAC control design field and recognized expertise in the control theory for specific systems.; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage projects that require formulating strategies and administering policies, processes, and resources with a high degree of autonomy. Essential Duties and Responsibilities: 1. Ensure that the project requirements and risks are understood by: • Attending sales turnover meetings to gain knowledge of the sales estimate and project scope. • Analyzing project plans, specifications, sales estimates, and sales proposal. • Creating a list of project engineering deliverable (submittals, workflow packages, etc). • Generating Request For Information (RFI) requests. 2. Ensure that final product matches the design intent and clearly communicates design and operation of system by: • Creating controls drawings utilizing AutoCAD software that include flow diagrams, sequences of operation, bills of material, network layouts, schedules and electrical schematics as required. • Checking controls drawings created by other engineer for accuracy and compliance with project scope and provide feedback. 3. Make final decisions regarding installation method and materials by • Selecting the appropriate mix of products and installation methods to provide the most cost-effective solution that is compliance with the project specification, applicable codes and company standards. • Reviewing and approving the purchasing bill of materials for projects. 4. Select the proper control valves and actuators that will do the best job of controlling the process is selected by • Investigating the applicability of different valve styles and sizes to a particular application, with showing a preference to control valves manufactured by Honeywell. • Completing and submitting a comprehensive and accurate control valve schedule in a timely manner. • Reviewing and approving control valve schedules for purchase. 5. Design a stable, robust, implementable, scalable, and maximum performing BMS communication network by • Determining network architecture, topology and transmission media that is appropriate for the installation and conforms to the latest network standards and project specification. • Selecting network components (such as servers, switches, routers) that support operator workstations, DDC field panels, third-party integration devices connected via Lonworks, Ethernet, Modbus or BACnet communication protocols. • Producing network wiring diagrams and network addressing documents that provides a clear picture of the design in a timely manner. 6. Get approval from the customer or consulting engineer on installation methodology and materials by • Preparing submittal documents that demonstrates that the proposed materials, etc., that are in compliance with the contract drawings and specification. 7. Ensure successful procurement of electrical subcontractors by • Preparing electrical sub-contractor buyout documents that clearly defines the electrical scope of work • Working closely with the project manager 8. Maintain relationship and develop trust with internal and external customers by: • Maintaining commitments made to the customer. • Escalating more pressing customer issues as necessary to Department Manager. • Communicating technical concepts/solutions in writing and verbally. Requirements 1. Knowledge of Microsoft Office (i.e., Word, excel, PowerPoint, and Outlook) software. 2. Knowledge of Autodeck AutoCAD software 3. Knowledge of electrical and electronic theory. 4. Knowledge of the elements and building blocks of HVAC controls 5. Knowledge of damper actuator and control valve sizing and selection. 6. Knowledge of the control strategies and logic that can be used to provide optimum operation of plant level HVAC systems (such as chillers, boilers and air handlers). 7. Knowledge of the control strategies and logic that can be used to provide optimum operation of supplemental HVAC systems (such as VAV boxes, fan coil units and unit heaters). 8. Knowledge of supervisory control strategies for the overall operation of the BMS (such as life safety control, electrical demand control, etc) 9. Knowledge of BMS communication protocols and network topologies. General understanding how these protocols are implemented with specific knowledge of installation and configuration best practices. 10. Knowledge of Honeywell DDC product offering. 11. Knowledge of the company’s design standards and processes. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Canonical1129 дн назад

Location: Home based - Worldwide Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable and growing. We are hiring a Web/UI Engineer to develop a data-rich and reliable user experience. These frontends are constructed using JS, CSS, React, and Flutter, and serve as Canonical’s enterprise products that act as the company's face to our users. In order to create consistency across our products and sites, we have a central team that builds an open-source React toolkit and presentation layer, the Vanilla Framework . We are excited to develop this further and see if we can help more open-source projects build performant and accessible interfaces that respond well to diverse layouts. We use REST APIs for communication, and we consider API design an important part of the process. Flutter is a new front-end technology that has the potential to unify our desktop and web development. We are growing the team's exposure to Flutter and have roles on both web and Ubuntu engineering for this specialism. We hire developers with outstanding academic results and a passion for open-source software, innovation, and cutting-edge web technologies. In these roles, you will have the opportunity to make significant contributions through high-quality, front-end and back-end code while exhibiting technical leadership, exceptional design, and intuitive user experience. Additionally, we encourage colleagues to engage with the broader open-source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and ensure seamless software operations at scale. Location : This is a Globally remote role. The role entails Design and implement well-tested and documented software in Web technologies or Flutter. Debug and fix issues encountered by your users Participate in our engineering process through code and architectural reviews Collaborate with community and colleagues on technical specifications Contribute to technical documentation to make it the best of its kind Seek improvements to engineering and operations practices Deploy and operate services developed by the team Contribute to the success of your product through technical advocacy What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above and beyond expectations Well-organised, self-starting and able to deliver to schedule Professional manner in interacting with colleagues, partners, and community Experience designing and writing high-quality Web technologies Experience with and passion for Typescript, React or Flutter An eye for accessibility and performance Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events for up to two weeks each Nice-to-have skills Experience with container tech such as LXD, Docker and Kubernetes Attention to detail concerning user-centric UI development REST API design, development and governance Performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long-haul company events For the entry level position in this advert, our compensation for US based candidates, lies between 48,000 USD to 70,000 USD. Our Early stage interview process will establish your level. If you are considered for a different level position than what is posted here, we will provide a wage scale or salary range specific to that level position. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal-opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Canonical1132 дн назад

Location: Office Based - Taipei, Taiwan Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Project Manager - Ubuntu Embedded Systems at Canonical As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers. You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams. Location: This role will be office based in Taipei, Taiwan The role entails Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met Successfully delivering engineering professional services for assigned projects Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers Assisting in the development of project statements of work Drafting and maintaining project-specific schedules/project plans Obtaining client agreement to the project schedule and agreed-upon work items Ensuring projects are delivered within the time/resources/scope expectations Managing project risk mitigation and plans Driving technical issues to reach desired delivery outcomes Maintaining daily and weekly communication with the client and all internal stakeholders Managing delivery schedule of critical third-party deliverables for the project Keeping management informed of the status of assigned projects Identify custom engineering requests that are not part of an existing business contract Advocating for the appropriate technologies from Canonical's product portfolio to customers Supporting different time zones and work non-traditional hours as required to support the assigned projects What we are looking for in you Solid project management experience in delivering engineering services to customers managing software development teams and field engineers Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas Educational degree preferably in Science, Technology, Engineering, or Math Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture Excellent communications skills, both verbal and written, in English Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments PMP/PMI or PRINCE2 Practitioner Certification preferred Ability to work non-standard work hours in support of a worldwide sales and project team Willingness to travel up to 4 times a year for internal events What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Uptalent.io1136 дн назад

Location: Medellín, Colombia We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.

Uptalent.io1136 дн назад

Customer Success Executive

Uptalent.io1136 дн назад

Location: Mexico City, Mexico We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.

Canonical1173 дн назад

Graduate HR Generalist - APAC

Location: Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We require an HR function that thinks and acts globally. We're looking for a Graduate HR Generalist to offer their expertise to our APAC region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. You will demonstrate a high work ethic and the personal confidence to set and defend high expectations of colleagues, counterparts and processes. You must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional and interpersonal skills as well as the ability to function in a proactive, innovative environment. We look to HR both to support our colleagues in their personal needs and development, and also to maintain consistently high standards across multiple teams, managers and directors. Location: This role will be based remotely in the APAC region The role entails the individual to: Provide HR support by answering team members’ questions and responding to requests regarding their employment and contracts, escalating when necessary. Requests may include information about the new starter process and onboarding, questions regarding global benefits, employment verifications, and other general inquiries. Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners. Owning global projects (e.g. engagement, training or culture initiatives) Partnering with the managers and employees - supporting HR processes and driving the people strategy for your areas of responsibility Working as a truly global partner to colleagues, especially leads, managers and executives Process new hires, including country-specific on-boarding documentation, creation of files, systems set-up, and coordination of introductory reviews. Provide support to employees for the enrollment and processing of benefits and the payroll process, ensuring monthly data is provided on time and is accurate. Liaise with payroll to guarantee smooth salary payments. Create purchase orders for internal departments. Provide administrative support to employees for the enrollment and processing of benefits. Conduct regular audits of employment files and systems to ensure they are up-to-date, accurate, and GDPR compliant. Continually work to better our processes, spotting areas we can improve to drive our function forward. What we are looking for in you Track record of exceptional achievement from high school and graduate studies. Internship experience working in an HR/People team is beneficial, preferably in the Technology industry. Excellent verbal and written communication skills. Able to prioritize complex workloads, manage time effectively and work well under pressure. Self-motivated and results-orientated with a clear focus on accuracy. High level of honesty, integrity, and ability to handle confidential data. Flexible attitude and easily adaptable to change. Willing to take the initiative and provide suggestions and ideas to contribute to the success of the role/team. Ambitious to grow your career within HR. Willingness to travel up to 4 times a year for internal events What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Ennoble Care1221 дн назад

Hospice Social Worker

Location: Atlanta, GA About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Ennoble Care is seeking an experienced, Full-time, licensed Hospice Social Worker for our Alpharetta / Atlanta, GA region. Responsibilities: Conduct a psychosocial assessment as part of the comprehensive assessment within 5 days of admission to the hospice program. This includes emotional, social, financial and environmental resources and to identify appropriate psychosocial problems, interventions and goals for the patient’s plan of care. Participate in IDG meetings and the development of the patient’s plan of care. Observe, record and report changes on the patient's emotional and social factors that are being affected by the patient's illness and his/her need for care and his/her response to treatment. Maintain and submit written clinical records as deemed by the Agency, including the initial evaluation, the care plan and daily notes. Evaluate the patients and family's response to, and effectiveness of, the medical social work intervention. Confirm, on a weekly basis, the scheduling of visits with the patients’ Case Managers to facilitate coordination of other staff visits. Participate in IDG and QAPI meetings and activities. If the patient/family declines Social Work services, the Social worker continues to offer support to the IDG in it’s care of the patient and to monitor the patient/caregiver’s evolving needs. Participate in discharge planning, as needed. Assume responsibility for self-development by continually striving to improve his/her Medical Social Worker practice through formal education, attendance at workshops and conferences, active participation in professional and related organizational meetings, and/or individual research and reading. Assess the patient's/ family members’ ability to cope with the patient’s dying. Act as consultant to the members of the health team, assists them in understanding the social, emotional and environmental factors related to the patient's health problems. Help patients to utilize the resources of their families and the community. Qualifications: The Medical Social Worker is an individual licensed by GA State Board of Social Work Examiners, has a master’s degree in social work form a graduate school of social work accredited by the Council on Social Work Education. Must be a Licensed Clinical or Master Social Worker (LCSW or LMSW) At least one year of post-master’s social work experience in a health care setting Hospice experience preferred. Ability to reliably handle and maintain confidential information. Must be a licensed driver with an insured automobile in good working order. The ability to communicate well, both verbally and in writing. Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Toters1261 дн назад

Sr. Site Reliability Engineer

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. About the Role We are looking for a Senior Site Reliability Engineer who will play a critical role in ensuring high availability, performance, and resilience across our production systems. You will be at the heart of operational excellence, leading high-impact incident responses, building proactive monitoring systems, and engineering automation that prevents outages before they happen. If you love solving complex distributed system challenges and thrive in high-pressure environments, this role is for you. Key Responsibilities Incident Management & Reliability Act as Incident Commander during major outages, leading real-time diagnosis, communication, and recovery. Own and improve the end-to-end incident management lifecycle , including post-incident reviews and action plans. Drive root cause analysis and proactive reliability improvements to prevent recurrence. Monitoring & Observability Design and maintain metrics, alerts, and dashboards using Prometheus , Grafana , and New Relic . Implement SLIs/SLOs to monitor service health and drive availability targets (99.99%+ uptime). Integrate log management and distributed tracing with tools like ELK Stack and AWS X-Ray . Automation & Tooling Develop automation scripts and internal tooling in Python or Node.js to reduce manual ops and accelerate recovery (MTTR improvement). Build self-healing infrastructure using IaC and automation pipelines . Optimize on-call workflows, escalation policies, and runbooks using PagerDuty . Cloud Infrastructure Operate and improve infrastructure hosted on AWS , ensuring reliability, cost efficiency, and scalability. Collaborate with backend and platform teams to embed SRE best practices across engineering. Key Qualifications 4+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering . Proven success managing production incidents and participating in on-call rotations . Strong hands-on experience with Prometheus, Grafana , and PagerDuty . Proficient in Python or Node.js for automation and tooling. Experience with AWS services (EC2, CloudWatch, ECS/Lambda, IAM, etc.). Solid understanding of Linux systems, networking, and CI/CD pipelines . Nice to Have Experience as Incident Commander in mission-critical environments. Knowledge of New Relic , Sentry , ELK Stack , or Datadog . Background implementing SLIs/SLOs/Error Budgets (Google SRE model). Familiarity with Docker, Kubernetes, Terraform, or Ansible . Certifications such as: AWS Solutions Architect Associate/DevOps Engineer ITIL Foundation or relevant reliability certifications.

90 Seconds1310 дн назад

Business Development Manager - Enterprise (UK)

Location: London Workplace: hybrid Who We Are 90 Seconds is a global video creation platform for the world’s biggest brands. 90 Seconds allows brands to create quality video content anywhere in the world, at scale. 90 Seconds revolutionizes the way video production is managed by simplifying the complexity of video production. This is done through our unique technology, including an end-to-end suite of collaboration tools, which helps brands connect and track offline video shoots back to an automated online workflow. We provide brands access to more than 13,700 creators in over 160 countries and 900 cities across categories including videographers, directors, editors, animators, drone operators, photographers, and many more. Today, with over 40,000 videos created for the world’s biggest Brands across multiple sectors - from Amazon to Unilever, Deloitte to Marriott – our vision to create the world’s leading cloud video production platform still remains at the heart of everything we do. We’re a 10-year-old company at the Series B+/Pre-IPO phase, have been through self-funding, then 6 years of Venture capital partnering with Sequoia Capital, Airtree Ventures, SIG, and others. We’ve had years of high growth, a dip, and recovery and are now growing as a profitable company with good margins, strong balance sheet, and about 40% growth YoY. Your Role, Collaboration & Team As a Business Development Manager - Enterprise you’ll work as part of a global, highly motivated sales team focussed on new account acquisition. You will be a master of lead gen, enjoy attending events and networking opportunities and help enterprise brands utilise 90 Seconds suite of video products designed to solve the complexities associated with content creation at scale. Working around a Hubspot-centric sales tech stack, with quality lead data integration, you will be prospecting and working new customers through the early stages of the customer lifecycle including getting to the critical first purchase to the end of the adoption process where account management takes over for account expansion. The Business Development Manager requires a motivated self-starter to hit the ground running. The ideal candidate will have a winning attitude and know how to prospect and open doors deep within enterprise brands. What You'll Love Doing Develop and execute sales strategies to acquire new businesses and winback churned accounts. Grow our regional client base, drive new business, and build close and trusted relationships with Brands. Establish and build business relationships, effectively communicating 90 Seconds’ value proposition to Brands. Understand the customer and their video content requirements and represent 90 Seconds as a strategic partner to them. Successfully meet sales revenue goals and maintain growth in sales activity month over month. Proactively maintain account plans, systems, and tools with pipeline activity. Attend industry events and networking sessions to generate leads and develop relationships. You’ll love social selling and creating thought leadership content to educate new prospects. Who you are Proven sales experience: Minimum of 3 years in new business acquisition with a strong background as a sales hunter, demonstrating a track record of success. Tech-savvy with industry experience: Solid sales experience in technology, with a keen understanding of the tech landscape and how to leverage it in sales strategies. Independent and motivated: Highly motivated self-starter capable of working independently, thriving in a remote work environment. CRM expertise: Strong knowledge of CRM systems, with the ability to manage the entire sales cycle, including forecasting and sequence management. Enterprise sales background: Extensive experience in selling to enterprise brands, ideally in advertising, content creation, or media sectors. Goal-oriented: A go-getter who is relentless in pursuit of sales targets, bringing enthusiasm and passion to every aspect of the job. Strong organizational skills: Naturally organized, with the ability to manage multiple accounts and projects in a fast-paced environment. Exceptional interpersonal skills: A natural networker with strong industry relationships, skilled in building and maintaining business partnerships. Presentation skills: Adept at delivering compelling presentations that effectively communicate value to potential clients. Our Values Be the Customer. Know, listen and live the experience of the customer. Think, talk, see, and ask like the customer. Then create value and build trust with the customer. We are live. Our team is nimble, focused, and ready to act together now to create value for the customer, that is live in over 100 countries. Own it. We are all owners. We focus on the core problems and opportunities that drive sustained success. We agree on a path, own the outcome, and do whatever it takes together. Focus on what matters. Know the goals, know the numbers, know what matters, and prioritize. Visualize it for everyone so that you can align the team and make it happen. Be Courageous. Have the courage to drive change for the business and don’t be afraid to take a risk and feel the burn.

Intellect1326 дн назад

Crisis Helpline Responder (Malaysia)

Location: Kuala Lumpur, Malaysia We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered Role & Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports on key issues and referrals actioned Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Conducting risk assessments, including lethality assessment for suicide cases Requirements 1 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case Plus Points if you: have a background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention can effectively communicate in more than 1 language maintain professional indemnity insurance

Kuala Lumpur, Malaysia

Canonical1327 дн назад

Director, Strategic Partnerships - Central US

Location: Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Project Manager - Ubuntu Embedded Systems at Canonical As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers. You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams. Location: This role will be based remotely in the APAC region The role entails Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met Successfully delivering engineering professional services for assigned projects Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers Assisting in the development of project statements of work Drafting and maintaining project-specific schedules/project plans Obtaining client agreement to the project schedule and agreed-upon work items Ensuring projects are delivered within the time/resources/scope expectations Managing project risk mitigation and plans Driving technical issues to reach desired delivery outcomes Maintaining daily and weekly communication with the client and all internal stakeholders Managing delivery schedule of critical third-party deliverables for the project Keeping management informed of the status of assigned projects Identify custom engineering requests that are not part of an existing business contract Advocating for the appropriate technologies from Canonical's product portfolio to customers Supporting different time zones and work non-traditional hours as required to support the assigned projects What we are looking for in you Solid project management experience in delivering engineering services to customers managing software development teams and field engineers Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas Educational degree preferably in Science, Technology, Engineering, or Math Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture Excellent communications skills, both verbal and written, in English Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments PMP/PMI or PRINCE2 Practitioner Certification preferred Ability to work non-standard work hours in support of a worldwide sales and project team Willingness to travel up to 4 times a year for internal events What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Via1340 дн назад

Location: Remote - Central US Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Director, Strategic Partnerships at Via, you'll drive revenue growth across the Central territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact , on a team that believes better cities start with better transportation. This is a remote-first role based in the US Central region. We're ideally looking for candidates in Chicago or the broader Midwest, but are open to other locations including Texas. About the Role: Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal Own and execute go-to-market strategy for the Central's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints Represent Via at the most senior levels in your market, actively shaping how modern mobility is understood across the region through conferences, industry events, and thought leadership Bring structured, high-value market intelligence to product and strategy teams, translating on-the-ground insight from cities and operators into decisions that shape how Via thinks, builds, and competes across the market About You: 10+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus A track record of owning and winning complex, high-value, and multi-stakeholder deals where outcomes are built on trust and influence Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs to drive strategic decisions and build compelling narratives Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal A motivated self-starter who turns ambiguity into momentum; you shape the approach, set the pace, and raise the standard for how things get done Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal A natural leader who views success as a team effort and thrives in high-ownership environments What We Offer: Base salary range: $160,000-$210,000, determined by experience, knowledge, and skills. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with a generous company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (family planning, mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB

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Filevine1029 дн назад

Expert Team - Customer Trainer

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Intellect1326 дн назад

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