Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Germany, the base compensation range for this role is EUR 124,571
- EUR 149,485
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Germany (Remote); This is a fully remote position and we're considering candidates in Germany
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Canada, the base compensation range for this role is CAD $211,450
- CAD $253,740
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
= Разработка и реализация стратегии привлечения B2B-клиентов в целевых вертикалях (iGaming, Betting, Crypto, Forex, High-Risk мерчанты). - Построение, оптимизация и регламентация процессов B2B-продаж, настройка сквозной воронки в CRM (AmoCRM) и прогнозирование выручки.
УдалённоheadМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
What you’ll be doing:
- Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
- Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.
- Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.
- Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.
- Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.
- Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.
- Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.
QUALIFICATIONS
- 2 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.
- Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)
- Familiarity with API-based integration methods and related tools/frameworks
- Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
- Results-oriented approach with a focus on delivering exceptional customer satisfaction.
- Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.
- Willingness to travel occasionally to client sites as required.
- Good in speaking and writing in both English and Chinese, and in speaking Mandarin
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Principal SRE
to join our team!
About the Role
We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand..
As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability.
Key Responsibilities
Service Reliability & Operations
Own the availability and durability of critical services across production environments and accountability for outcomes.
Ability to work independently, take ownership, and drive projects from problem discovery through resolution.
Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting.
Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements.
Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
Architect and Design
Design automation for common operational tasks, reducing manual intervention and toil.
Collaborate with engineering on overall storage design, performance expectation against product SLAs.
Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant.
Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).
Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency.
Collaboration
Partner with engineering, customer success, product, and operations teams to support resilient system design and operations.
Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products.
Work with vendors and service providers to troubleshoot service issues and track SLA performance.
Document systems, share learnings, and help grow a reliability-minded engineering culture.
Continuous Improvement
Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy.
Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements.
Promote reliability-focused practices within development and operations teams.
Qualifications
Education & Experience
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred.
Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them.
Technical Skills
Solid Linux systems administration and troubleshooting skills.
Proven ability to leverage AI tools to improve platform stability and scalability.
Knowledge of storage systems, performance, sharding and storage algorithms.
Experience in load balancing services including IPVS.
Security-minded operations (patching, hardening, identifying vulnerabilities).
Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis.
Proficiency in at least one scripting language (Python, Bash, or Go).
Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces).
Experience with Hashicorp products (Nomad, Vault, Terraform).
Preferred Attributes
Experience in a SaaS, service provider, or distributed systems environment.
Familiarity with ITIL/OSS practices and SLO/SLA’s.
Strong problem-solving skills and willingness to learn new technologies.
Experience with cloud platforms (AWS, GCP, or Azure).
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The pay range for this position is
$215,000 to $250,000 per year.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
What you’ll be doing:
- Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
- Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.
- Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.
- Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.
- Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.
- Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.
- Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.
QUALIFICATIONS
- 8 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.
- Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)
- Familiarity with API-based integration methods and related tools/frameworks
- Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
- Results-oriented approach with a focus on delivering exceptional customer satisfaction.
- Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.
- Willingness to travel occasionally to client sites as required.
- Good in speaking and writing in both English and Chinese, and in speaking Mandarin
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Tokyo, Japan
About the Role
Partner Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations – all working together help our customers adopt Cloudflare and create great internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
What you'll do
We are looking for a Partner Account Manager to join the Japan Partner Sales team to drive sales plays and go-to-market strategy with our partners across Japan.
In this role, you’ll develop and execute strategies to drive adoption and revenue growth with partners throughout Japan. You will lead the development of joint business plans, manage partner driven pipeline, and joint co-sell opportunities, work with senior partner stakeholders to align on mutual growth objectives, and ensure partners have the resources and support needed to drive partner-sourced revenue.
As a Partner Account Manager, you will be responsible for developing, managing, and optimizing key partner relationships across the region, including driving the full sales lifecycle from opportunity registration to deal closure. You will influence partners’ go-to-market strategies, manage and optimize partner incentive programs, and collaborate closely with internal teams to achieve revenue targets and strategic goals.
Strategy & Planning: Develop and execute strategies to achieve partner and sales organization goals, including go-to-market initiatives and sales plays. This will also include collaboration with sales teams on joint partner territory planning and alignment to maximize partner-sourced revenue.
Relationship Management: Build and maintain strong business and technical relationships with strategic partners (resellers, GSIs, MSPs) and internal teams.
Sales Execution: Manage and drive partner pipeline, co-sell opportunities, and new customer engagements to generate CF driven revenue and market adoption.
Value Creation: Advise sales teams and customers on the value of partner engagement, helping to create and launch new bundles and offerings.
Enablement & Growth: Create and drive enablement plans, including advanced training and certifications for both sales and technical teams and support partner market expansion in new verticals and geographies.
Business Reviews: Prepare and deliver regular business reviews to leadership, presenting metrics, progress, and overall business health.
Managing partner programs, including MDF, SPIFF, and other incentive programs, to drive growth and success.
AI-Enabled: Embed AI tools and workflows across the partner lifecycle and raise the bar for how Cloudflare and our partners work together in an AI-first way. Coach partners to evolve their joint planning, technical enablement, and customer engagement motions alongside ours.
Desirable Skills, Knowledge, and Experience
3-5 years of experience in partner management, SaaS, Cloud Infrastructure, or Security sales and channel management.
Proven track record of developing and executing strategies that drive partner-sourced revenue and business growth.
A keen sense of ownership, drive, and ability to deliver in ambiguity
Experience working with senior-level executives within partner organizations to align on business objectives and drive results.
Strong understanding of cloud infrastructure, SaaS, and security solutions.
Expertise in partner programs, including tiered partner structures and managing partner incentives like MDF and SPIFF.
Ability to manage complex, global partner relationships and influence partner strategies.
Strong communication and presentation skills, capable of engaging with senior executives and internal stakeholders.
Experience in leading cross-functional teams, mentoring junior team members, and driving collaborative initiatives across multiple departments.
Ability to travel up depending on business needs.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive for the Northeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across the Northeast, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, strategic enterprise accounts in the Northeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of the Northeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Northeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Northeast region.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$110,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco; Seattle; New York City
ABOUT THE ROLE
The Enterprise Agent Evals & Efficiency team makes Perplexity's agents better at completing real work across enterprise connectors, tools, and data. Our goal is to help agents choose the right tools, use the right context, and complete complex workflows reliably, with less time and compute. This team owns the improvement loop: define what successful work looks like, build evaluations that measure it, understand where agents fail, and ship changes that improve outcomes.
This is a hands-on engineering role with end-to-end ownership, from building realistic enterprise evaluation environments to shipping improvements across the agent harness, tools, and skills. You'll create complex scenarios spanning connected systems, data, and permissions, use them to identify where agents struggle, and improve the tools agents call, the skills they follow, the context they receive, and the models they use. Working with AI Research, Connectors, and Platform teams, you'll turn experimental results into measurable gains in task success, latency, and cost per successful task. The goal is not just to measure agents, but to make more enterprise work reliable and practical to automate.
KEY RESPONSIBILITIES
- Build realistic enterprise evaluation environments spanning connected applications, representative datasets, user roles, and permissions, with complex, multi-step workflows and reproducible system state.
- Own evaluation infrastructure, task suites, and automated graders that measure how well agents complete enterprise work, calibrated against human judgment and grounded in end-to-end outcomes.
- Analyze agent trajectories and production failures, identify root causes, and ship improvements across the agent harness, tools, and skills that measurably improve task success and reliability.
- Develop reusable skills and improve tool descriptions, schemas, and result handling so agents can select the right tools, execute workflows correctly, and recover from errors with fewer unnecessary calls.
- Build and evaluate model-selection and routing strategies that match each task to the right model and effort level, balancing quality, latency, reliability, and cost.
- Improve agent efficiency through context management, skill loading, caching, and execution strategies that reduce wasted tokens and cost per successful task without compromising quality or safety.
- Build regression gates and launch-readiness signals for model, connector, tool, skill, and harness changes, and validate that evaluation gains translate into better production outcomes.
QUALIFICATIONS
- 5+ years of software engineering or machine learning engineering experience, with a track record of owning complex production systems from design through deployment and operation.
- Strong system design skills, including building reliable, scalable infrastructure for experimentation, evaluation, or data-intensive applications.
- Strong proficiency in a backend language such as Python, Go, or Rust, and the ability to work effectively across a multi-language production stack.
- Hands-on experience building, evaluating, or improving LLM-based applications or agents, including tool use and multi-step workflows.
- Deep expertise in at least one of the following:
- Evaluation infrastructure, benchmark design, and automated grading.
- Agent harnesses, tool interfaces, and reusable skills for complex workflows.
- Realistic test environments or simulations spanning multiple systems, datasets, permissions, and stateful workflows.
- Model selection, routing, and inference efficiency, including context management and caching.
- Strong experimental and statistical judgment, including choosing representative tasks, defining meaningful success criteria, diagnosing failures, and distinguishing real improvements from noise.
- Sound technical judgment in balancing task quality, latency, reliability, and cost, with a track record of translating evaluation findings into shipped improvements.
- A track record of leading ambiguous, cross-team initiatives from architecture through production adoption, setting technical direction, and raising engineering quality through mentorship.
If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
Location: San Francisco; Seattle; New York City
ABOUT THE ROLE
The Enterprise Agent Evals & Efficiency team makes Perplexity's agents better at completing real work across enterprise connectors, tools, and data. Our goal is to help agents choose the right tools, use the right context, and complete complex workflows reliably, with less time and compute. This team owns the improvement loop: define what successful work looks like, build evaluations that measure it, understand where agents fail, and ship changes that improve outcomes.
This is a hands-on engineering role with end-to-end ownership, from building realistic enterprise evaluation environments to shipping improvements across the agent harness, tools, and skills. You'll create complex scenarios spanning connected systems, data, and permissions, use them to identify where agents struggle, and improve the tools agents call, the skills they follow, the context they receive, and the models they use. Working with AI Research, Connectors, and Platform teams, you'll turn experimental results into measurable gains in task success, latency, and cost per successful task. The goal is not just to measure agents, but to make more enterprise work reliable and practical to automate.
KEY RESPONSIBILITIES
- Build realistic enterprise evaluation environments spanning connected applications, representative datasets, user roles, and permissions, with complex, multi-step workflows and reproducible system state.
- Own evaluation infrastructure, task suites, and automated graders that measure how well agents complete enterprise work, calibrated against human judgment and grounded in end-to-end outcomes.
- Analyze agent trajectories and production failures, identify root causes, and ship improvements across the agent harness, tools, and skills that measurably improve task success and reliability.
- Develop reusable skills and improve tool descriptions, schemas, and result handling so agents can select the right tools, execute workflows correctly, and recover from errors with fewer unnecessary calls.
- Build and evaluate model-selection and routing strategies that match each task to the right model and effort level, balancing quality, latency, reliability, and cost.
- Improve agent efficiency through context management, skill loading, caching, and execution strategies that reduce wasted tokens and cost per successful task without compromising quality or safety.
- Build regression gates and launch-readiness signals for model, connector, tool, skill, and harness changes, and validate that evaluation gains translate into better production outcomes.
QUALIFICATIONS
- 5+ years of software engineering or machine learning engineering experience, with a track record of owning complex production systems from design through deployment and operation.
- Strong system design skills, including building reliable, scalable infrastructure for experimentation, evaluation, or data-intensive applications.
- Strong proficiency in a backend language such as Python, Go, or Rust, and the ability to work effectively across a multi-language production stack.
- Hands-on experience building, evaluating, or improving LLM-based applications or agents, including tool use and multi-step workflows.
- Deep expertise in at least one of the following:
- Evaluation infrastructure, benchmark design, and automated grading.
- Agent harnesses, tool interfaces, and reusable skills for complex workflows.
- Realistic test environments or simulations spanning multiple systems, datasets, permissions, and stateful workflows.
- Model selection, routing, and inference efficiency, including context management and caching.
- Strong experimental and statistical judgment, including choosing representative tasks, defining meaningful success criteria, diagnosing failures, and distinguishing real improvements from noise.
- Sound technical judgment in balancing task quality, latency, reliability, and cost, with a track record of translating evaluation findings into shipped improvements.
- A track record of leading ambiguous, cross-team initiatives from architecture through production adoption, setting technical direction, and raising engineering quality through mentorship.
If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
Location: Germany
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
About the role
As a Sales Engineer, you will be part of our fast growing Go To Market organization and will play a crucial role in expanding our business and ensuring our clients understand and utilize our technology to its full potential. Your work will have a direct impact on our bottom line and customer satisfaction
Requirements:
Based in Germany (or open to relocation)
Proven Sales Engineer experience in cloud, AI, or related tech fields.
Exceptional presentation skills for conveying complex ideas in a compelling manner.
In-depth knowledge of cloud tech, Kubernetes, and AI/ML concepts.
Successful track record in building client relationships and exceeding sales goals.
Excellent communication, negotiation, and problem-solving skills.
Willingness to travel as needed.
Fluency in scripting languages (Python, Bash, Powershell, etc.).
Fluency in German
Responsibilities
:
Guide sales teams with technical expertise to ensure clients grasp the value of our products.
Conduct captivating product demonstrations, simplifying complex technology for diverse audiences.
Customize and deliver persuasive presentations tailored to meet client needs.
Evaluate client technical needs, proposing solutions and collaborating with technical teams for customization.
Stay ahead of market trends, competitors, and customer needs to keep our solutions relevant and competitive.
Represent Cast AI at conferences and trade shows, networking with potential clients and gathering market insights.
What’s in it for you?
Competitive salary.
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Premium health insurance.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
#LI-Remote
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Vulnerability Management Engineer
to join our team!
About the Role
The Vulnerability Management Engineer drives risk-based vulnerability and exposure management across infrastructure, applications, cloud services, endpoints, and software dependencies. The role combines vulnerability data, asset and configuration intelligence, application-security testing, threat intelligence, and AI-assisted analysis to determine whether vulnerabilities are reachable, exploitable, and likely to represent an imminent organizational threat.
Key Responsibilities
Correlate threat intelligence and vulnerability findings with asset inventory, software configuration, system configuration, application testing, network exposure, ownership, and business criticality.
Assess exploitability and reachability rather than relying on vulnerability severity alone.
Incorporate exploit prediction, known exploitation, open-source threat intelligence, adversary activity, and environmental context into prioritization.
Determine whether exposure requires immediate incident response or remediation under established operational objectives.
Use AI-assisted workflows to ingest and correlate vulnerability intelligence against the organization's actual technology configuration while independently validating conclusions.
Partner with Red Team to validate practical exploitability of significant vulnerabilities.
Identify compensating controls such as configuration changes, access restrictions, segmentation, or filtering when immediate patching is impractical.
Automate vulnerability ingestion, analysis, prioritization, remediation tracking, mitigation, and verification where appropriate.
Qualifications
Experience with enterprise vulnerability or exposure management.
Strong understanding of infrastructure, applications, cloud, containers, networking, and software dependencies.
Experience interpreting vulnerability intelligence and assessing practical exploitability.
Knowledge of risk-based prioritization techniques including CVSS, exploit prediction, known-exploitation intelligence, and environmental context.
Experience correlating vulnerability, asset, configuration, SAST, DAST, SCA, endpoint, or related security data.
Experience with scripting, automation, or data analysis.
Familiarity with continuous exposure management, attack-path analysis, AI-assisted analysis, or automated mitigation is preferred.
Strong understanding of OWASP Top 10, MITRE ATT&CK, MITRE D3FEND, and STRIDE.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, MITRE ATLAS and MAESTRO.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Red Team Security Engineer
to join our team!
About the Role
The Red Team Security Engineer continuously validates whether vulnerabilities, configurations, identities, applications, infrastructure, and AI-enabled systems can be exploited by realistic adversaries. The role combines traditional offensive security with AI-assisted and agentic adversary emulation to validate exposure and continuously improve defensive controls.
Key Responsibilities
Emulate external attackers, malicious insiders, compromised identities, and autonomous adversarial agents.
Validate whether vulnerabilities and configuration weaknesses identified are reachable and practically exploitable.
Develop and execute realistic attack paths across web applications, APIs, cloud infrastructure, identity systems, endpoints, and other enterprise services.
Use AI-assisted and agentic techniques for reconnaissance, vulnerability analysis, attack-path discovery, and controlled offensive testing.
Test AI applications and agents for prompt injection, tool abuse, excessive privilege, identity compromise, and other emerging attack classes.
Validate compensating controls and mitigations before or after deployment.
Conduct purple-team exercises with Security Analytics and Security Operations to validate telemetry, detection, and response effectiveness.
Translate offensive findings into actionable improvements to architecture, configuration, detections, and response capabilities.
Qualifications
Experience in red teaming, penetration testing, adversary emulation, or offensive security engineering.
Strong web, API, cloud, identity, operating-system, and network security fundamentals.
Experience validating practical exploitability and developing realistic attack paths.
Strong understanding of MITRE ATT&CK and modern adversary techniques.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, and MITRE ATLAS.
Scripting or software-development experience.
Experience safely using automation or AI-assisted techniques in offensive-security workflows.
Experience assessing cloud-native or AI-enabled systems, conducting purple-team exercises, or simulating autonomous adversaries is preferred.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and drive rapid progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose
As an Onboarding Operations Analyst, you will be responsible for supporting the customers registration and onboarding process within Bitso Business. You will actively manage the workflow for account registration, ensuring efficiency and compliance while contributing to strategic improvements that enhance scalability. Your insights will play a key role in enabling Bitso Business accounts to become fully operational. Collaborating cross-functionally, you will optimize workflows, streamline processes, and ensure the seamless execution of daily operations. Your role will be essential in identifying bottlenecks, improving system performance, and driving continuous enhancements across our platform.
Also, you are going to be responsible to give support to customers with issues related with access to their accounts, 2FA reset, data updates and so on.
Location
Mexico City
Reports To
Business Operations Manager
What You Will Do
Review and process customer applications for Bitso Business accounts, ensuring all required documents are submitted and validated.
Identify inefficiencies in the onboarding process and suggest improvements.
Work with tech teams to automate manual processes for faster customer activation.
Coordinate with KYB, Compliance, Legal, Fraud, and Tech teams to resolve onboarding issues.
Ensure seamless communication between internal teams to accelerate approvals.
Assist customers with onboarding-related questions and troubleshoot registration issues.
Provide guidance on documentation requirements and eligibility criteria.
Track key onboarding metrics such as approval rates, processing times, and bottlenecks.
Provide insights to improve efficiency and enhance customer experience.
Proactively identify areas for enhancement and contribute to operational strategies.
Give support after the account onboarding, with issues related to the accounts access, the activation of new products, data updates…
Qualifications
2+ years of experience in an Operations Analyst or similar role.
Strong analytical skills and experience with ticket service tools (e.g., Jira, Zendesk).
Ability to identify inefficiencies and propose effective solutions to improve processes.
Experience tracking threads and customer requests via Slack or email
Capability and great communications skills to manage support meetings with customers when necessary.
Experience in working with cross-functional teams and managing multiple stakeholders.
Knowledge of the cryptocurrency or fintech industry is a
plus
.
Excellent organizational, communication, and time management skills.
Ability to adapt in a fast-paced environment and work with evolving priorities.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Employee Stock Option
program.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
Wellness
platform.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: Limassol, Cyprus
Freedom24 is a trusted online broker with expertise in the US, European, and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets.
Freedom Team is a union of highly qualified professionals on the market, bursting with vibrant energy and pioneer ideas. All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a fast-paced environment and within cross-functional teams. We are dedicated to achieving the best possible result, and no one thinks he doesn’t make a change.
If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out.
About the Role
We are looking for a Head of Budget & Cost Control to lead our budgeting and cost control function. Reporting to the CFO, you will manage the company-wide budgeting process, track how budgets are spent and drive cost efficiency across the business. You will lead the budgeting and cost control team and give management accurate, timely financial insight.
1. Budget Planning & Management
Implement and improve budgeting methods for operational, investment (CAPEX) and financial budgets in line with the company's financial policies.
Prepare and consolidate the company-wide budget, including forecasts, scenario analysis and investment models.
Run the full planning cycle: set tasks, define timelines and make sure deadlines are met.
Develop, update and maintain internal policies and procedures for budgeting and cost control.
2. Budget Control
Run monthly variance analysis (actual vs. plan), find the root causes and recommend specific actions.
Monitor budget limits and escalate overspends.
Support the automation and digitalization of budgeting and cost control processes using ERP and BI tools.
3. Cost Control & Optimization
Carry out regular cost reviews and efficiency assessments for departments, projects and products.
Identify and propose initiatives that improve efficiency and reduce operating costs.
Implement cost-reduction initiatives and track and report the savings achieved.
Monitor compliance with budget and financial policies and procedures.
4. Financial Analysis & Reporting
Prepare management reports for senior management.
Build financial models and assess the profitability of projects and capital investments.
Provide analysis to support the company's long-term financial strategy.
5. Team Leadership
Lead and develop the budgeting and cost control team.
Mentor team members, assign responsibilities and evaluate performance.
Requirements
Must-have
Degree in Economics, Finance, Accounting or a related field.
More than 5 years of experience in budgeting, controlling, FP&A or financial management (an audit background is welcome); 2–3 years managing a team.
Strong hands-on budgeting experience: operating budget, CAPEX/OPEX and cash flow.
Solid management accounting and variance analysis skills.
Strong financial modeling skills and advanced Excel.
Experience with a major ERP system (e.g. SAP, Oracle or 1C), invoice management systems (e.g. SAP Concur, Coupa or Emburse) and a BI tool (Power BI or Tableau).
Clear communicator, confident presenting to senior management.
Highly organized, with strong attention to detail.
Nice-to-have
ACCA, CIMA or CPA (completed or in progress).
Experience in financial services companies (e.g. investment firms, asset managers, banking, payments or fintech).
Experience with 1C and SAP Concur specifically.
Knowledge of ABC/ABM or driver-based budgeting.
Knowledge of IFRS.
Experience setting up budgeting processes from scratch.
Benefits
Work in a modern office in the center of Limassol with an open-minded and professional team;
Relocation package, including reimbursement for flights and accommodation for 1 month;
Visa sponsorship for the employee and their family members;
The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company;
Company-provided life insurance;
21 working days of paid vacation;
12 additional days off per year, provided by the company;
Paid sick leave;
Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.
Location: Russia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Eastern Europe (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Prague, Czechia
Are you a student eager to gain real-world experience and kick-start your career in a global business environment?
Join our Internship Program and work on meaningful projects in the areas of Procurement, Sourcing, Finance, Data, Digital, and Artificial Intelligence. This is a unique opportunity to apply your academic knowledge in practice, collaborate with experienced professionals, and gain valuable insights into how an international organization operates.
You will have the chance to contribute to real business initiatives, develop new skills, build your professional network, and work in a dynamic, collaborative, and innovative environment. Whether your passion lies in analytics, technology, finance, or digital transformation, this internship will provide hands-on experience that helps prepare you for your future career.
D-ploy is an IT and Engineering Solutions company operating across EMEA and the USA, supporting industry-leading clients through innovative services and solutions. As an intern, you will be part of an international team where learning, growth, and fresh ideas are valued and encouraged.
What You Will Do
• Support strategic sourcing projects through market analysis, supplier research, and bid evaluation.
• Prepare analytical materials and fact-based insights to support supplier negotiations and commercial discussions.
• Utilize AI and Generative AI tools to analyze supplier proposals, compare commercial offers, and identify optimization opportunities.
• Assist in building spend analytics dashboards, category insights, and procurement performance reporting.
• Support the development and testing of AI-powered procurement use cases, prompts, agents, and automation solutions.
• Collect, structure, and analyze procurement and supplier data to identify trends, risks, and opportunities.
• Prepare executive summaries, sourcing recommendations, and presentation materials for procurement leadership.
• Support contract reviews, supplier assessments, and sourcing documentation activities.
• Collaborate with procurement professionals, business stakeholders, and digital teams on innovation initiatives.
Requirements
• Current student or recent graduate in Data Science, Artificial Intelligence, Analytics, Business, Economics, Supply Chain, Procurement, Engineering, or a related field.
• Strong interest in combining AI, technology, and business problem-solving.
• Analytical mindset with the ability to work with large datasets and derive actionable insights.
• Excellent communication and presentation skills.
• Curious, proactive, and willing to learn in a fast-paced global environment.
• Ability to work independently while collaborating effectively within international teams.
SPECIFIC SKILLS
Preferred experience or interest in:
• Artificial Intelligence and Generative AI (Copilot, ChatGPT, AI Agents, Prompt Engineering)
• Data Analytics and Visualization
• Financial and Commercial Analysis
• Presentation skills and Storytelling Skills
PREFERRED QUALIFICATIONS
• Academic projects or previous experience involving AI, machine learning, analytics, automation, procurement, sourcing, or business intelligence.
• Experience working with structured and unstructured data.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Schaffhausen, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
Act as the main point of contact for employees who are experiencing computer issues
Ongoing maintenance and future planning needs of the company's desktop infrastructure
Complex IT support tasks for our customer both onsite and remote maintenance (PC, laptop and peripherals)
Regular front desk assignments for direct support in case of inquiries and problems of our customer
Managing the inventory system (purchasing, goods receipt, maintenance and proper disposal)
Carrying out simple installations in the infrastructure area (in particular network cabling)
Setting up and providing the IT infrastructure for new employees
Coordinate and plan PC installations, e.g. for workstation relocations, in cooperation with the existing team
Processing of tickets in the ticket system and their documentation
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
Resolve software, hardware and device issues reported by the end users
Installation, configuration and ongoing usability of desktop hardware and software
IT support relating to technical issues involving Connect client
Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts
Troubleshoot PC connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system
Remote access solution (VPN) implementation and support
Document and update the local client environment
Escalate service issues when required
Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages
Advise and train staff on computer operations and software applications
Requirements
Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
Windows OS (Windows 7 & 10)
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices
Basic knowledge of
Active Directory
Exchange
ITIL certification and familiarity with the Service Now ticketing system is an advantage
GxP knowledge is desired
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
Solid problem solving and analytical skills
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Fluent (at least B2) written and oral English and German language, French language is a plus
Willing to travel within Schaffhausen area
Drivers license and a private car
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation,Sport & Wellbeing, Leisure &Culture, Holidays & Travel)
Enjoy free refreshments in our D-ploy offices
Insurance Benefits
Gym Benefits
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Competitive salary and various benefits
Is IT in your DNA?
If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website
www.d-ploy.ch
or by reaching out directly to our recruitment team
recruiting@d-ploy.ch
.
Canada (Remote); This is a fully remote position and we're considering candidates in Canada EST
ОфисShanghai
УдалённоRemote - US
ОфисseniorShanghai
География найма не уточнена
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only