Location: Dubai, United Arab Emirates
We are seeking an exceptional
Lead Planning Engineer
to take a strategic role in the planning and delivery of large-scale, high-value construction and real estate developments in Dubai.
This is an opportunity for a seasoned planning professional with a strong track record in
major residential and luxury real estate projects
to take ownership of project planning strategy, drive schedule performance, and provide high-level guidance to project teams and senior leadership.
Working closely with Project Directors, senior management, and key stakeholders, you will play a pivotal role in ensuring complex projects are delivered against ambitious timelines, while proactively managing critical risks, project dependencies, and schedule performance.
Key Responsibilities
Lead project planning and scheduling strategy
across major construction projects, establishing robust planning frameworks, scheduling standards, and best practices.
Oversee the development and management of comprehensive project schedules, from pre-construction and design development through procurement, construction, and final handover.
Establish and manage baseline programmes, integrated master schedules, and resource-loaded schedules aligned with project objectives and contractual milestones.
Drive critical path analysis, scenario planning, and schedule risk assessments to anticipate delays, evaluate mitigation strategies, and safeguard key project milestones.
Monitor project performance against approved baselines, challenge progress assumptions, and hold project teams accountable for schedule commitments.
Provide senior management with clear, data-driven insights into project progress, emerging risks, critical dependencies, and potential impacts on overall delivery.
Lead the preparation and presentation of executive-level progress reports, planning dashboards, and schedule performance reviews.
Work closely with Project Directors, construction teams, consultants, and contractors to resolve planning constraints and maintain alignment across project workstreams.
Drive continuous improvement in planning methodologies, reporting standards, and project controls processes.
Mentor and provide technical guidance to planning engineers, promoting a high standard of planning excellence across project teams.
Develop and support recovery and mitigation plans where project performance is behind schedule
Conduct delay analysis and support the preparation of extension of time (EOT) claims
Coordinate planning activities with Project Managers, Site Teams, Engineers, Contractors and other key stakeholders
Review contractors’ and subcontractors’ programmes and assess compliance with contractual requirements
Monitor key project milestones and ensure that planning data accurately reflects actual site progress
Support project forecasting and provide management with recommendations to improve schedule performance and project delivery
Provide planning insights and recommendations to support informed management decision-making
Requirements
Bachelor’s degree in Civil Engineering, Construction Management or a related field
Minimum 10 years of experience as a Planning Engineer or Project Controls Engineer
Proven experience working on large-scale construction projects
Strong knowledge of project scheduling methodologies, critical path analysis and progress monitoring
Experience with delay analysis, recovery planning and EOT claims
Good understanding of project controls and the full construction project lifecycle
Experience working with contractors and/or consultancy companies is highly preferred
Strong analytical, reporting and stakeholder management skills
Ability to work effectively with senior management and multiple project stakeholders
Professional working proficiency in English
Benefits
Competitive salary
Official UAE employment status
Comprehensive medical insurance coverage
Opportunity to work on major construction projects in Dubai
Direct collaboration with project management and senior leadership
Working schedule 6 days per week from Monday to Saturday and Sunday is off.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Our Employee Lifecycle team makes sure every Ramp employee has a great experience, from their first day through their last and through every change in between. As Associate, Employee Lifecycle Data, you'll own and look after the employee data behind all of it. You'll keep our Workday data accurate and well structured, and you'll make sure it flows correctly into the systems that depend on it.
This is a new role in its current scope. You'll own employee data changes from start to finish, manage the data structure that shapes our org, and set up reconciliation and error reporting across our integrations. We're looking for someone who gets the details right, finds the root cause when data breaks, and builds processes that scale as Ramp grows.
We're moving to Workday on January 1, and we want this person on board before go-live so they can run our employee data changes from day one.
WHAT YOU'LL DO
Employee data changes
- Own the process design and execution for role changes like transfers, promotions, manager and title changes, plus relocations (using our comp calculator for basic geo adjustments and partnering with Global Mobility on more complex moves)
- Own intake and completion of one-off data changes through Serval (our ticketing system) tickets, meeting SLAs and giving employees a clear, helpful experience
- Review and approve data change transactions to protect data quality
- Support internal mobility cycles and position management in Workday (and Ashby)
- Partner with People Business Partners, Compensation and other stakeholders to clarify requirements, manage handoffs and keep data changes moving accurately and on time
Bulk changes
- Own bulk data changes from start to finish, including reorgs, comp cycles and mass updates: prepare and validate the data, run the loads and confirm the results
- Build review steps and checklists that make large changes repeatable and low-risk, and partner with HRIS on EIB templates and system-level controls
Data quality, reconciliation and stewardship
- Build and run regular reconciliation between Workday and downstream systems, including benefits providers and international payroll
- Monitor integration errors, find root causes and fix data and process gaps with HRIS, Payroll, Benefits and vendor partners, escalating system or integration fixes to HRIS with clear root-cause analysis
- Define and document data standards, ownership and controls for employee data, and run regular audits to find and fix issues in partnership with HRIS team
- Be the go-to expert on how employee data works at Ramp, and help teammates and partners understand it
WHAT YOU NEED
- 3-6+ years of experience in HR operations, HRIS, or HR data roles
- Experience with data changes in Workday HCM, including the ability to manage employee data throughout the full employee lifecycle - processing employee changes, organizational updates, job changes, and audits.
- A solid understanding of payroll and benefits data, and of how HRIS integrations feed those systems.
- A track record of building reconciliation, audit or error-reporting processes from scratch
- Strong attention to detail, a habit of checking your work before and after changes, and sound judgment with sensitive, confidential employee data
- Advanced Excel/Google Sheets skills for data analysis, validation and reconciliation, plus sound judgment when using AI tools—knowing when to rely on them and when human review is essential
- Clear communication with employees and stakeholders at every level
- A process-improvement mindset: you fix the underlying cause of what breaks repeatedly, and build scalable processes that uphold data standards while enabling the business
NICE TO HAVES
- Experience at a fast-growing company where the org structure changes often
- Experience with Serval, JIRA, or similar service desk tools
- Experience with Workday reporting
- Experience building data workflows, with and without AI
- SQL skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Smartsheet is seeking a Director, Finance Systems & ERP to lead the engineering organization responsible for the company's financial technology ecosystem and define the long-term technical strategy for platform evolution. The role involves owning the architecture, engineering maturity, technical health, and delivery of systems supporting core financial operations, procurement, planning, payments, billing, revenue processes, and emerging monetization models. This strategic and highly visible leadership position includes leading major transformation initiatives such as ERP modernization, billing transformation, and evolving usage-based and consumption-based monetization. The Director will represent Corporate Systems in executive steering committees and major transformation programs, partnering with Finance, Accounting, Procurement, Product Engineering, Sales/GTM, Data, and other technology leaders.
Responsibilities:
— Own the technical strategy and long-term architecture for Smartsheet’s financial systems ecosystem across ERP, procurement, financial planning, payments, billing, tax, revenue processes, integrations, data, automation, and AI
— Lead, coach, and develop the Financial Systems Engineering organization responsible for platforms including NetSuite, Coupa, Planful, Stripe, ZoneBilling, Metronome, Avalara, and associated technologies
— Serve as the senior technology leader for NetSuite and ERP, ensuring scalability, maintainability, security, auditability, and alignment with long-term SaaS business needs
— Provide technology leadership for major Finance transformation programs, including ERP reimplementation and modernization
— Partner with Product Managers to translate product strategy and business priorities into technical roadmaps and engineering plans
— Shape technology architecture to support evolving SaaS monetization models including subscription, multi-year, usage-based, consumption-based, and AI-related pricing and billing
— Establish architectural boundaries and systems of record across CRM, product, billing, ERP, payments, tax, planning, and downstream data platforms
— Define strategy for Finance systems data including authoritative sources, data models, contracts, quality, lineage, reconciliation, and enterprise data platform consumption
— Collaborate with Data Engineering and Analytics to integrate Financial Systems with enterprise data lake ensuring timely, trustworthy, and usable Finance data
— Drive data quality and observability across Quote-to-Cash and Finance workflows
— Establish AI strategy for Financial Systems Engineering to improve productivity, operations, controls, testing, support, reconciliation, and employee experiences
— Evaluate and introduce AI-assisted capabilities ensuring financial integrity, security, auditability, human oversight, and controls
— Develop strategy for automated testing and quality engineering across Finance technology stack
— Establish modern engineering practices including source control, peer review, CI/CD, environment management, automated testing, observability, documentation, release engineering, and operational readiness
— Determine boundaries between native SaaS configuration, platform extensibility, APIs, integrations, automation, and custom software
— Partner with Integration Engineering to ensure scalable, observable, resilient Finance and Quote-to-Cash integrations
— Own technical health and lifecycle of Financial Systems portfolio addressing architectural debt, platform limitations, fragile integrations, unnecessary customization, manual processes, and operational problems
— Establish architecture reviews, technical standards, engineering metrics, platform health reviews to improve Financial Systems Engineering maturity
— Represent Financial Systems Engineering on executive steering committees and transformation governance forums
— Provide technical leadership across implementation partners and strategic vendors ensuring adherence to Smartsheet’s architecture and engineering standards
— Partner with Finance leadership and stakeholders to understand business strategy while maintaining technology ownership
— Balance delivery of transformation programs with operational reliability, roadmap commitments, technical debt reduction, platform modernization, security, controls, and long-term investments
— Build partnerships across Finance, Product Engineering, Sales/GTM, Data, Security, AI & Automation, and Corporate Systems
— Recruit, develop, and retain engineering talent with expertise in Finance platforms, software engineering, systems thinking, and financial technology innovation
Requirements:
— 10+ years of progressively responsible experience in financial systems, enterprise application engineering, ERP, software engineering, systems architecture, or related technical disciplines
— 5+ years of experience leading technical teams including managing managers, senior engineers, architects, or technical leaders
— Deep experience with NetSuite or comparable enterprise ERP platforms with technical depth to lead architecture and establish long-term platform strategy
— Experience leading major ERP implementation, reimplementation, or transformation programs from architecture through ongoing evolution
— Strong understanding of financial business processes including record-to-report, procure-to-pay, order-to-cash, billing, payments, financial planning, accounting, and revenue workflows
— Experience with financial platforms such as Coupa, Planful, Stripe, ZoneBilling, Metronome, Avalara, or comparable technologies
— Experience with SaaS billing and monetization architectures including subscription and usage-based or consumption-based models
— Strong systems thinking across ERP, CRM, product, billing, payments, integrations, data platforms, APIs, automation, and financial controls
— Experience defining technical strategy and architecture beyond managing application delivery or support
— Experience designing or evolving enterprise data architecture including systems of record, data models, interfaces, contracts, quality, reconciliation, governance, lineage, and consumption
— Experience partnering with Data Engineering or Analytics organizations and integrating operational systems with platforms like Databricks or Snowflake
— Experience establishing modern engineering practices including automated testing, CI/CD, source control, observability, release management, documentation, and operational readiness
— Understanding of modern AI capabilities and practical applications of LLMs, agents, and intelligent automation with financial, security, and compliance risk management
— Strong understanding of financial controls, auditability, security, data integrity, and compliance for business-critical financial platforms
— Experience governing system integrators and technology vendors during large transformation programs
— Experience partnering with Product Managers and senior business leaders to align business, product, and technical strategy
— Ability to operate effectively from executive steering committees to detailed architecture reviews
— Demonstrated ability to challenge legacy processes and lead technology and operating-model change
— Excellent analytical, verbal, and written communication skills with executive presence
— Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, Business, or related field or equivalent experience
Conditions:
— Full-time remote position based in the USA
— Employer subsidized medical, vision, and dental coverage for full-time employees
— 401k match (50% of contribution up to first 6% of eligible pay)
— Monthly stipend for work and productivity support
— Flexible Time Away Program plus Sick Time Off
— Life insurance, short-term and long-term disability plans
— 12 paid holidays per year
— Up to 24 weeks of parental leave
— Personal paid volunteer day
— Professional growth and development opportunities including Udemy courses
— Company funded perks including counseling membership, local retail discounts, and personal Smartsheet account
— Teleworking options from any registered location in the U.S.
— Competitive base salary range depending on location and experience
— Eligible for market competitive incentive opportunity
About Stripe:
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.
About the team:
The Commercial Grower team works with the most ambitious and fastest growing companies in the Commercial segment, which includes businesses typically processing $20M–$50M in annual payment volume. Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for these businesses. The team supports users to increase their domestic presence whilst expanding into new territories and unlocking new revenue streams. This role can be based out of Dublin or Berlin office or Germany remote.
What you’ll do:
— Directly manage and nurture a named account list and develop territory and account plans for winning and expanding business with the Commercial segment.
— Own the renewal and retention strategy for your territory, proactively identifying and mitigating churn risk.
— Build and maintain key relationships with C-level executives, orchestrating the right executive touch points.
— Work with company leaders from multiple functions (Engineering, Product, Finance) to lead complex product workshops and financial analyses.
— Orchestrate cross-functional teams including Solutions Architects, Customer Success, and Product Specialists to deliver technical value and drive activation.
— Contribute to shaping Commercial strategy and building repeatable processes and scaled engagement models.
— Develop strategies for growing wallet share, driving multi-product adoption, and defending/expanding existing revenue.
— Lead and contribute to team projects to develop and refine sales processes.
— Engage with internal Product and Engineering teams to help drive product and DACH market strategy.
Who you are:
— A top class salesperson and relationship manager capable of engaging in business and technical conversations at multiple organizational levels including CTO, COO, CFO.
— Experienced in building value in competitive situations and working on products requiring deep product understanding combined with technical knowledge.
— Positive attitude and tireless work ethic when encountering blockers.
— Naturally curious and analytical, enjoying digging into business models and helping customers quantify investment decisions.
Minimum requirements:
— Fluent in German.
— 7+ years of sales experience, preferably selling a technical product, with a track record of top performance.
— Experience leading complex, multi-party sales in a highly consultative manner.
— Ability to operate in a highly ambiguous and fast-paced environment.
— Great listening skills and ability to become a trusted resource for decision-makers across technology and finance organizations within software companies.
— Proven ability to lead complex negotiations involving bespoke commercial agreements and cost models.
— Superior verbal and written communication skills.
— Highly curious with a strong interest in technology.
Preferred requirements:
— Prior experience at a growth stage Internet/Software company.
— Experience in fintech/payments is a plus, but not prerequisite.
Задачи:
— Проводить проактивный поиск угроз и анализ цепочек атак (kill chain) в системах Stripe и внешних данных.
— Применять и развивать многоуровневую таксономию FT3 для стандартизации разведданных об угрозах.
— Сотрудничать с командами Fraud Intelligence, Fraud Ops, Strategy, Risk, Onboarding и Security для интеграции и автоматизации потоков разведданных.
— Переводить результаты исследований в практические рекомендации по контролю угроз, включая политику, технические системы, рабочие процессы поддержки и механизмы обнаружения.
— Использовать агентные автоматизированные тестовые фреймворки для моделирования поведения злоумышленников, проверки эффективности контролей и создания регрессионных сценариев.
Требования:
— Опыт не менее 5 лет в области разведки угроз, поиска угроз или технического реагирования на инциденты в кибербезопасности, борьбе с мошенничеством или доверительных доменах.
— Опыт анализа больших и сложных наборов данных с использованием аналитических инструментов для выявления аномалий, анализа поведенческих трендов и решения сложных задач мошенничества.
— Высшее образование (бакалавр или магистр) в области компьютерных наук, кибербезопасности или смежной технической области, либо эквивалентный практический опыт.
— Экспертное владение Python и SQL, опыт автоматизации рабочих процессов, создания инструментов для расследований и запросов к большим данным.
— Практический опыт анализа логов (приложений, API, сетевых событий), цифровой криминалистики и методологий киберрасследований.
— Сильные коммуникативные навыки для перевода сложных технических исследований в понятные и применимые рекомендации для межфункциональных команд.
Предпочтительные квалификации:
— Глубокое понимание мотиваций, инфраструктуры и тактик злоумышленников, специфичных для финансового мошенничества (например, ATO, Card Testing, Credential Stuffing).
— Знакомство с таксономиями FT3 или MITRE ATT&CK.
— Владение платформами для обработки и анализа данных, такими как Databricks, Trino, PySpark, Pandas, Scikit-Learn.
— Опыт работы с платформами разведки угроз (TIPs), тактическими потоками угроз, OSINT и разведданными о взломах.
— Навыки создания или использования агентных LLM-инструментов, систем автоматизированного тестирования и фреймворков валидации контролей для моделирования поведения злоумышленников в масштабе.
— Участие в отраслевых конференциях, вебинарах, группах обмена угрозами и наличие профессиональных сертификатов (например, GCTI, GCFA, OSCP).
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience.
Our AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline.
You’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps.
You’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers.
You’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination.
This role is based in San Francisco, with three days per week in the office.
WHAT YOU’LL DO
AI DELIVERY
- Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.
- Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release.
- Help teams assign accountable owners, resolve open decisions, and communicate commitments.
- Partner with engineering and product owners to define release readiness, including evaluation results, staged rollouts, eligibility, and access requirements.
- Bring ingestion and reliability dependencies into roadmap discussions so teams understand the risks behind delivery commitments.
- Drive risk mitigation with clear owners, contingency plans, and timely escalation.
- Give teams and leadership an accurate view of progress, dependencies, decisions, and risks.
CHANGE READINESS
- Build a lightweight process for identifying changes affecting other teams, notifying partners, and confirming readiness before release.
- Include documentation and support preparation in delivery planning, starting with AI features.
- Establish concise updates showing what is changing, when, and who needs to act.
- Review communication and readiness gaps with the teams involved, then improve the process.
- Keep the effort proportional to the change and remove steps which don’t improve delivery.
HOW YOU WORK
- You help teams bring structure to complex programs with unclear ownership or no established process.
- You listen to different perspectives, make tradeoffs visible, and help teams resolve competing priorities.
- You engage with technical details and connect architectural decisions to delivery risks and product outcomes.
- You raise risks early, propose practical responses, and follow through.
- You adapt processes to teams’ needs and simplify them when the value is unclear.
- You respect team ownership while helping cross-team decisions reach resolution.
- You share information clearly so partners have the context they need to contribute.
QUALIFICATIONS
- Experience leading complex technical programs from problem definition through launch.
- Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.
- Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.
- A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.
- Experience creating or improving processes which teams adopted and sustained.
- Clear written communication, including program updates, decision records, and escalations with explicit next steps.
- Experience building alignment across engineering, product, and design through sound judgment and follow-through.
Relevant experience might come from technical program management, software engineering, or another role involving ownership of cross-team technical delivery.
PREFERRED EXPERIENCE
- Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.
- Partnering with product design to coordinate design and engineering work.
- Working with data pipelines, ingestion, or streaming infrastructure.
- Building developer tools or technical B2B products.
- Improving release communication across engineering, documentation, and support.
Experience in every preferred area is not required.
TEAM PRINCIPLES
- Make work visible. Keep plans, ownership, decisions, and next steps clear and current.
- Raise risks early. Give teams time to respond before delivery is affected.
- Reduce friction. Build practices which help teams get work done.
- Respect ownership. Support informed decisions and help accountable owners resolve open questions.
- Keep partners informed. Communicate changes to scope, timing, and readiness before they affect others.
The base salary range Sentry reasonably expects to pay for this position is $150,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Berlin, Germany
Müller’s Solutions is a leading technology and consulting company delivering innovative IT solutions and professional services across the EMEA region. We work with organizations to support digital transformation, IT modernization, and high-quality technology service delivery.
Job Summary
Müller’s Solutions is looking for an experienced
Service Delivery Manager
with
mandatory experience in the Airline/Aviation industry to work in Saudi Arabia
The successful candidate will be responsible for managing end-to-end service delivery, maintaining strong client relationships, ensuring SLA and KPI compliance, and coordinating technical and operational teams to deliver high-quality IT services.
Key Responsibilities
Manage end-to-end IT service delivery for airline/aviation clients.
Act as the primary point of contact for clients and key stakeholders.
Ensure services are delivered according to agreed
SLAs, KPIs, and quality standards
.
Monitor service performance and identify opportunities for continuous improvement.
Coordinate with technical, operational, and support teams to resolve service issues.
Manage incidents, problems, escalations, and service requests.
Prepare and present service performance reports to clients and management.
Conduct regular service reviews and stakeholder meetings.
Identify risks and implement corrective and preventive actions.
Ensure effective communication between business stakeholders and technical teams.
Support ITIL-based service management processes and best practices.
Manage escalations and ensure timely resolution of critical issues.
Requirements
Mandatory: Proven experience working within the Airline/Aviation industry.
Proven experience as a
Service Delivery Manager
or in a similar IT service management role.
Strong knowledge of
IT Service Management / ITIL
principles.
Experience managing
SLAs, KPIs, service performance, and escalations
.
Strong stakeholder and client management skills.
Experience coordinating cross-functional technical and operational teams.
Excellent communication and presentation skills.
Strong problem-solving and analytical abilities.
Ability to manage multiple priorities in a fast-paced environment.
Excellent English communication skills.
Preferred
ITIL certification.
Experience with airline IT systems, aviation technology, or airport environments.
Experience managing large-scale IT services or enterprise clients.
Experience working with international or EMEA-based clients.
Important
Airline/Aviation industry experience is a MUST for this position. Candidates without relevant Airline/Aviation experience will not be considered.
About ••••••••••••: helps expand access to high-quality early childhood education. We provide childcare providers with software, tools, and support to build and run sustainable businesses, and assist governments in modernizing childcare programs. Our products support critical everyday workflows for providers, families, and government partners.
The Role: We're looking for a highly technical, detail-oriented QA Engineer to lead quality across our government products, billing product, and products sold to childcare providers. You'll build an AI-driven QA practice while staying hands-on: investigating failures, writing automated tests, validating releases, and working directly with government customers. You'll bring technical depth to understand complex systems and attention to detail to catch problems before customers do.
What You'll Do:
— Lead QA across ••••••••••••.
— Own the testing strategy, prioritize highest-risk workflows, and establish clear standards for release readiness across products.
— Use AI daily: apply AI tools to generate test cases, write and maintain automation, explore edge cases, and accelerate debugging.
— Validate results and protect customer and government data.
— Test AI-powered products: build repeatable evaluations for accuracy, consistency, unsupported outputs, and unexpected behavior across real customer workflows.
— Build strong technical coverage: create and maintain UI and API tests, use SQL to verify data integrity, and integrate reliable regression and smoke tests into development and release processes.
— Protect billing accuracy: test invoices, payments, refunds, calculations, reconciliation, including failed transactions, retries, rounding, and duplicate charges.
— Represent •••••••••••• with government partners: meet stakeholders to understand requirements, lead user acceptance testing, explain issues clearly, and coordinate fixes and acceptance documentation.
— Make requirements testable: translate product requirements and government acceptance criteria into test plans, test cases, and documented results.
— Work closely with Engineering and Product: participate in Scrum planning, stand-ups, reviews, and retrospectives; help teams identify risks early, prioritize defects, and verify fixes.
— Improve quality over time: track escaped defects, recurring issues, test reliability, and release risks; turn findings into better coverage and processes.
Who You Are:
— Hands-on QA or quality engineering professional taking ownership from requirements through verified fixes.
— Highly detail-oriented, curious, and persistent.
— Able to notice inconsistencies, investigate edge cases, and follow issues through to resolution.
— Technically strong in test automation, API testing, SQL, debugging, and modern software development practices.
— Comfortable using AI extensively and able to demonstrate how it improves speed and depth of work.
— Clear communicator working effectively with engineers, product teams, and government stakeholders.
— Experienced in Agile teams and Scrum ceremonies.
— Comfortable managing competing priorities across multiple products in a fast-moving environment.
— Based in San Francisco or willing to relocate, with availability to work onsite 5–6 days per week.
— Experience with government systems, billing or payments, childcare software, and government-facing UAT is especially valuable.
What Success Looks Like:
— Most important workflows have dependable test coverage.
— Government UAT is organized and supported by clear evidence.
— Billing issues are caught before customers are affected.
— Teams understand release risks, and AI helps test faster and more thoroughly.
Compensation: Competitive compensation.
About the role
You are an architect for quality with the vision to define and build QA processes for any sort of app. You can work at any company in the world, but you choose us because you want to use your versatility and "nose for bugs" to solve new and interesting challenges. You are a champion of quality on multi-disciplined teams, blending a deep understanding of user experience with a technical approach to breaking systems. You are a thought partner to developers and product managers — someone who doesn't just find bugs but identifies systematic gaps. You are brilliant yet humble; a doer with high integrity who takes ownership of quality and enjoys a full life outside of work.
Note: This position is fully remote and open to candidates based anywhere in Poland or Portugal.
Key responsibilities
— Define and evolve the end-to-end QA strategy and processes for entire products, determining the most effective manual techniques to ensure "world-class" standards of quality
— Plan and perform exploratory and manual testing for complex features, going beyond specifications to ensure the user experience is intuitive and seamless
— Be the champion and source-of-truth for quality, helping both internal teams and clients identify systematic quality gaps while building processes to close them
— Evangelize "quality at the source" across the development lifecycle
— Own the documentation and reporting of quality metrics and bug tracking, ensuring the product team, engineers, and clients have clear visibility into project health
— Partner with the PMs and TPMs to define acceptance criteria and manage release approvals
— Lead cross-functional investigations into complex quality issues, driving them through to resolution with engineering and product teams
Qualifications
— 5+ years of experience in testing complex web, mobile, and API-based applications
— 2+ years of experience acting as a sole QA leading a project, with the ability to build a testing strategy from a blank slate
— A "nose for bugs" and the manual testing skills to break an app in ways a script might miss
— You understand user experience as much as code
— Strong understanding of client-server architecture, modern engineering stacks, and the ability to use DevTools and API clients (like Postman) to perform deep technical audits
— Practical understanding of how manual testing fits into a modern CI/CD pipeline and the ability to collaborate on release cycles
— Proficiency at maintaining test documentation and communicating test results to key stakeholders
— A mindset for risk-based testing, with the ability to clearly articulate technical risks and quality tradeoffs to both engineers and non-technical stakeholders
— A proactive personality who learns quickly while working independently and is always looking for ways to improve the "how" of building software
— Upper-Intermediate level of written and spoken English
What we offer
— Remote-first, flexible work with a budget to set up a work space that works for you
— Localized healthcare coverage to support you and your family’s wellbeing
— Flexible paid time off with a minimum of 3 weeks per year (plus holidays)
— "No internal meetings" Fridays, so you can focus on deep, uninterrupted work
— A professional growth budget for learning that matters to you – whether it’s developing your technical skills or learning a new language
— A monthly wellness allowance to support your physical and mental health
— Annual company offsites, where we gather in person to build meaningful connections
— A competitive salary that reflects your expertise, impact and experience
— Profit-sharing, so you can benefit directly from the value we build together
— A paid sabbatical program, designed for rest, renewal and fresh perspective
This role is open only to candidates currently living in Mexico or Latin America. Applications from other regions will not be considered.
Responsibilities:
— Analyze requirements and acceptance criteria before development starts, raising ambiguities and edge cases early.
— Design, document, and maintain test cases and test plans, ensuring traceability from requirements to defects.
— Run exploratory testing with defined charters and scope, finding issues beyond scripted tests.
— Own manual regression scope, deciding what to check each release based on risk.
— Triage production issues: reproduce, isolate, assign severity, escalate, and verify fixes.
— Design and produce complex test data involving multiple roles, permission levels, states, and high document volume.
— Validate permission hierarchies and tenant-level data isolation.
— Write detailed defect reports with steps, evidence, and environment details for asynchronous review.
— Communicate quality status and residual risk to stakeholders for informed release decisions.
— Collaborate with automation engineers to hand off stabilized cases and focus automated suites on critical areas.
Requirements:
— Minimum 5 years of software quality assurance experience, including 3 years testing complex, business-critical web applications.
— Strong command of test design techniques: equivalence partitioning, boundary value analysis, decision tables, state transition testing.
— Experience with disciplined exploratory testing.
— Experience triaging production issues, distinguishing technical severity from business priority.
— Experience designing test data for multi-role, multi-permission scenarios.
— Working knowledge of SQL for data validation.
— Experience validating APIs with Postman or equivalent.
— Proficiency with Jira and test management tools like TestRail, Zephyr, or Xray.
— Excellent written and spoken English communication skills.
— Experience in Agile environments (Scrum, Kanban) and working across time zones with US Pacific business hours overlap.
— Ability to maintain quality under schedule pressure and explain technical risks in business terms.
Bonus Points:
— Ability to read, run, and interpret automated test suites (Playwright, Cypress, Selenium) without owning them.
— Experience testing document-heavy or highly configurable SaaS platforms.
— Experience in regulated industries such as legal, healthcare, or financial services.
— Familiarity with audit trails, access controls, and data retention requirements.
— ISTQB Foundation certification or equivalent formal training.
— Experience with accessibility testing against WCAG guidelines.
— Experience using AI-assisted tools for drafting test cases or summarizing exploratory sessions with validation judgment.
About the company:
MagmaLabs is a team of innovative software professionals delivering high-quality solutions across diverse industries, prioritizing excellence, creativity, continuous growth, professional development, mentorship, and a culture of technical excellence.
Задачи:
— Own risk-based testing for a digital-signature and certificate-management platform
— Transform manual regression into prioritized, automation-first coverage.
Location: London
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THE COHERE TPM ROLE?
As our Generative Machine Learning organization has continued growing, we are looking for more Technical Program Managers to join the team!
At Cohere, TPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great TPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere’s TPMs would often be described as organized, execution-oriented, pragmatic leaders who are adaptable to the needs of the company and the programs they lead.
As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company!
Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are within 1-2 hours of British Standard Time (BST).
AS A MACHINE LEARNING TECHNICAL PROGRAM MANAGER, YOU WILL:
- Establish, improve, and scale foundational processes that allow the Generative Modeling teams to execute better, faster, and more predictably
- Scale the operational capacity and effectiveness of the Modeling TPM team in collaboration with the Modeling TPM lead to ensure the function can remain lean and effective during a period of the program portfolio complexity and size continuing to rapidly increase
- Flexibly adapt to the needs of the company, programs, and the team from tackling long-horizon programs that can span quarters or even years to jumping onto often highly ambiguous short-term challenges that can have company-wide impact
- Partner directly with leaders within and outside of the Modeling organization on efforts to design, train and improve our core generative models
- Lead cross-functional, oftentimes company-wide programs and strategic initiatives, collaborating and coordinating with cross-functional teams such as Product, Engineering, Legal, Platform, Infra, Policy, and Finance
- Operate as an organizational expert in improving engineering execution rigor and operations on the ground, while contributing to the strategic layer in areas such as long-term strategic planning with senior modeling leadership
- Map out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior management
- Both own and enable a useful communication flow of priorities, ideas, and knowledge throughout and beyond the Modeling organization in line with your programs
- Respond quickly to program-level changes, clarifying new scope, and managing resource needs in response to evolving priorities
YOU MAY BE A GOOD FIT IF YOU HAVE:
- 5-10 years as a Technical Program Manager AND 5+ years of experience working directly on AI/ML. Strong preference for candidates that have worked directly in building foundation models.
- In-depth knowledge of machine learning, particularly when it comes to Natural Language Processing & Large Language Models (LLMs). Bonus points for experience with Multimodal AI.
- Experience with working in a chaotic, fast paced, low structure environment. We need someone who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere’s models succeed
- Personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space as opposed to traditional software program management
- Managed projects & programs requiring a strong general business acumen, such as coordinating with Finance on reporting needs or Policy on regulatory compliance matters — the broader your experience beyond ML technical program management, the better!
- (optional, but preferred) Have technical experience in a hands-on capacity. We don’t necessarily need someone with hands on experience training models, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML problems
If some of the above - other than the ML TPM experience - doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We welcome applicants of all kinds and are committed to providing both an equal opportunity process and work environment. We value and celebrate diversity and strive to create an inclusive work environment for all.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Long Beach, United States
Your Mission on the Team:
You will be responsible for the overall design and development of satellites for the Meridian Space constellation, from concept through on-orbit operation. This includes top level design, risk and cost assessment, systems engineering, testing and operations. As part of a small team tackling ambitious challenges, you’ll take full ownership of satellite performance in orbit - driving each phase of development to ensure mission success and dependable service delivery.
Basic Qualifications:
5+ years professional design/development experience in satellite systems.
Proven experience as a leader on at least one satellite program.
Skill in using and creating software tools to model systems performance across a variety of disciplines (MATLAB, Python, Excel, etc.)
Strong understanding of satellite technologies, design principles, and concepts of operations
Bachelor’s degree in aerospace engineering or related field
Strong interpersonal, verbal, and written communication skills
Preferred Qualifications:
10+ years professional design/development experience in satellite systems
Master's degree in Electrical or Systems Engineering, or related field
Previous experience with spacecraft and/or space mission top level design
Previous work on small LEO satellites
Breadth of experience leading satellite systems development and testing
Experience with creating satellite simulations and models
Satellite operations experience
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. Within Safeguards, our Policy, Enforcement, and Threat Intelligence teams work as one org: Policy Design defines what is and isn't allowed across harm areas, Enforcement detects and acts on violations, and Threat Intelligence investigates sophisticated misuse and emerging threats.
That work runs across a lot of teams and moves fast. A single decision can touch model training, detection systems, product launches, legal review, and external communications. As the org's program manager, you'll keep all of it moving: tracking the portfolio across all three teams, running the processes that connect their work to each other and to the rest of the company, and making sure the right people are aligned before decisions land.
Your work will include the operating rhythm (planning, priorities, status, and decision tracking), launch and release readiness across policy, enforcement, and threat intelligence workstreams, and the processes that support how we share our work externally, including blog posts, threat reports, and other publications. You'll work closely with the org's leadership to spot risks early, clear blockers, and keep everyone pointed in the same direction.
This role is a good fit for someone who brings structure to ambiguous, fast-moving work without adding overhead, and who can earn the trust of policy experts, researchers, and engineers alike.
Important context for this role: some of the work may involve exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature. It also may require late nights or weekend work.
Key responsibilities
Own cross-functional program management for the Policy Design, Enforcement and Threat Intel teams, keeping workstreams across harm areas on track and visible to leadership
Run the team's operating rhythm: quarterly planning, priority setting, status tracking, and a clear record of decisions, who made them, and why
Coordinate policy work with partner teams across research, product, engineering, legal, and communications, so dependencies are surfaced early and nothing lands on a partner as a surprise
Drive readiness for policy, enforcement, and threat intelligence work tied to model launches and product releases, including timelines, reviews, and sign-offs
Own the process for the org's external publications, including blog posts and threat reports, from idea through drafting, review, approvals, and publication
Identify risks, blockers, and resourcing gaps across the portfolio, and escalate them with a proposed path forward
Build lightweight processes and tools that make the team faster, and retire the ones that stop earning their keep
Minimum qualifications
Experience running cross-functional programs in a fast-moving technical environment, with a track record of shipping on time across teams you don't manage
Ability to bring structure to ambiguous work: breaking big goals into plans, owners, and milestones, and keeping them current as priorities shift
Strong written communication, including clear status updates, decision records, and summaries for executive audiences
Experience managing review and approval processes with multiple stakeholders, such as publications, launches, or policy releases
Judgment about when a process helps and when it's overhead, and a bias toward the lightest process that works
Comfort working on sensitive topics and holding high standards for confidentiality
Preferred qualifications
Program management experience in trust & safety, product policy, enforcement operations, threat intelligence, or AI safety
Familiarity with how AI models are developed and launched, and how policy, enforcement, and threat intelligence work plug into that cycle
Experience coordinating external publications, research releases, or public communications
Experience using AI tools, including agentic tools, to automate tracking, reporting, and other recurring program work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director of Regional Sales for GitLab's National Security Group (NSG), you'll lead a field-based team of Account Executives driving new and expansion revenue across US federal NSG departments. You'll coach and grow the team, spend time with key accounts, and lead large-deal strategy and executive negotiations. Your work will help agencies adopt GitLab's development, security, and operations (DevSecOps) platform through complex federal procurement processes.
You'll partner with senior leadership, Renewals, Customer Success, Product, and Marketing to align our sales approach with agency needs. This includes shaping offerings authorized under the Federal Risk and Authorization Management Program (FedRAMP), bringing field feedback into the roadmap, and building long-term growth within large agencies. You'll travel as needed for customer meetings and team engagements.
What you'll do
Recruit, hire, lead, and coach Account Executives covering NSG departments to achieve regional revenue and growth targets while building an accountable, inclusive team.
Lead new business and expansion strategy, generating and progressing pipeline across priority accounts to meet or exceed quarterly and annual bookings targets.
Own regional forecasting, opportunity data quality, and deal reviews. Use MEDDPICC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition) to qualify opportunities and give senior leadership clear visibility into pipeline health, commitments, and risks.
Guide complex federal procurement processes with distributors and partners, including Carahsoft and systems integrators. Navigate contracting vehicles, funding cycles, and agency-specific buying processes to secure multi-year contracts and expansions.
Shape the sales approach for regulated environments, connecting FedRAMP-authorized offerings and mission-critical DevSecOps use cases to agency needs and increasing platform adoption.
Work with Renewals, Customer Success, Marketing, Product, and federal partners on account plans, product roadmap feedback, and campaigns that support retention and expansion.
Expand within large agencies through new workloads, cross-sells, and upsells, balancing near-term revenue with long-term platform adoption.
Meet customers in the field and travel as needed for key account meetings, large-deal reviews, and team engagements. Build senior executive relationships and lead negotiations while working effectively in GitLab's asynchronous environment.
What you'll bring
Experience in open source software, DevOps, or related enterprise technology sales.
A process- and data-driven approach to sales operations, including advanced use of Salesforce and other customer relationship management (CRM) and marketing automation tools.
Experience selling or leading teams in regulated or compliance-driven environments, such as FedRAMP or similar government software-as-a-service frameworks, or the ability to learn quickly in highly regulated markets.
Success selling and coaching teams through complex enterprise deals with large public sector accounts, including long sales cycles and multiple stakeholders.
Familiarity with MEDDPICC or a similar sales methodology, including pipeline generation, qualification, forecasting, and deal reviews.
Experience hiring, coaching, developing, and leading regional, field-based sales teams while building an accountable, collaborative, and inclusive team.
Skill in managing senior executive relationships and leading executive meetings and negotiations within large organizations with multiple departments and decision-makers.
Alignment with GitLab's values and leadership expectations. We welcome transferable skills in enterprise technology sales and team leadership from a range of backgrounds.
About the team
The NSG sales team is an all-remote organization. We collaborate asynchronously across regions and work with federal distributors and systems integrators, including Carahsoft, to support government customers.
Our work supports GitLab's mission to enable everyone to contribute to and co-create the software that powers our world. We value transparency and collaboration, and you'll have the autonomy and accountability to own your results.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$148,000
—
$248,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Engineer - AI & Agentic Architecture
This is a senior individual-contributor role combining deep hands-on engineering with multiple agentic frameworks & SDKs, harnesses, MCP, and APIs, technical leadership, and close collaboration with engineering, security, and product teams. You'll design and ship agentic systems, developer tooling, and reusable platform capabilities that improve productivity across SIE.
What you'll do:
Agentic & AI Engineering
Design, build, and operate production-quality agentic applications using agentic SDKs/harnesses — including multi-agent orchestration, subagent delegation, tool integration, and lifecycle hooks.
Design Model Context Protocol (MCP) tool and resource interfaces that give coding agents/harnesses safe, reliable access to backend systems and enterprise data.
Engineer prompts for reliable structured output (JSON schemas, few-shot examples, validation/retry loops) and build evaluation frameworks to measure and improve output quality.
Manage context effectively across long documents, multi-turn conversations, and multi-agent handoffs; design escalation and human-in-the-loop patterns for production reliability.
Developer Productivity
Configure and extend Codex/Claude Code for team-wide use:
AGENTS.md/CLAUDE.md
hierarchies, custom slash commands, Agent Skills, path-specific rules, and plan mode.
Integrate agentic development into CI/CD pipelines for automated code review, test generation, and PR feedback, tuned to minimize false positives and duplicate findings.
Build and maintain MCP server integrations (project- and user-scoped) that extend agent-native development capabilities across engineering workflows.
Identify high-value opportunities for AI-assisted development and design reusable capabilities that multiple teams can adopt, not just one-off solutions.
Discovery, Prototyping & Production Delivery
Partner directly with engineering teams to understand workflows, pain points, and opportunities through hands-on discovery.
Rapidly prototype and validate new AI capabilities with real users, then take successful prototypes into secure, observable, maintainable production systems.
Own the full lifecycle: implementation, testing, deployment, monitoring, and iteration.
Technical Leadership
Provide hands-on technical leadership through architecture discussions, code reviews, and troubleshooting of agentic systems.
Mentor engineers on agentic design patterns, prompt engineering, and agent-native development practices.
Communicate tradeoffs, risks, and results clearly to both technical and non-technical stakeholders.
Contribute to engineering standards, reusable patterns, and documentation that help other teams build effectively with agentic development tools.
Requirements
6+ years of professional software engineering experience, including significant hands-on work building and operating AI/LLM-powered or agentic applications.
Strong programming skills (Java, Python, Go, Rust, or C++) and solid engineering fundamentals — API design, testing, debugging, code review, maintainable code.
Practical, production-grade experience with agentic SDKs/harnesses, MCP, and LLMs — tool use, orchestration, RAG, context management, structured output, and evaluation.
Experience designing MCP tool/resource interfaces and reasoning about tool selection, error handling, and reliability in multi-agent systems.
Demonstrated experience integrating AI into CI/CD and developer workflows.
Ability to work in ambiguous problem spaces, evaluate tradeoffs, and make pragmatic engineering decisions.
Strong written and verbal communication skills, with experience mentoring and leading through influence.
Bachelor’s degree or equivalent.
Preferred Qualifications
Demonstrated expertise across agentic architecture, MCP integration, Codex/Claude Code configuration, prompt engineering, and context management.
Experience building multi-agent research or customer support systems, or structured data extraction pipelines.
Experience with AWS, Docker, Kubernetes, Terraform, and GitOps in support of AI/agentic infrastructure.
Familiarity with vector databases, embeddings, and AI evaluation frameworks.
Contributions to open-source projects involving AI, agentic systems, or developer tooling.
Strong systems thinking — understands how models, agents, tools, context, APIs, data, and infrastructure fit together as production systems, and can reason about dependencies and tradeoffs across the stack.
A track record of adapting quickly to new AI tools, models, and frameworks as the space evolves.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Client Delivery AVP to join the Annuities Platform team. This role provides operational, portfolio, and people leadership across the Carrier/Distributor client portfolio.
The role is accountable for successful and on-time delivery of SaaS implementations, enhancements, and ongoing client initiatives, including project governance, portfolio financial performance, resource management, client escalations, and transition to ongoing support. The role leads Project Coordinators, Business Analysts, Configuration Analysts, and other delivery resources, and serves as a key connection point among Client Success, Solutions Engineering, Product, Engineering, Operations, Finance, Sales, and Support.
Responsibilities
Lead a portfolio of Carrier/Distributor client implementations, enhancements, and strategic initiatives, ensuring successful delivery, client satisfaction, and business outcomes.
Serve as the primary delivery leader for assigned clients, building trusted relationships and aligning delivery efforts with client goals and strategic objectives.
Provide oversight of project governance, timelines, scope, milestones, risks, dependencies, resource allocation, quality, and delivery performance.
Lead teams consisting of Project Coordinators, Business Analysts, Configuration Analysts, and other delivery resources to successfully deliver client implementations, enhancements, and strategic initiatives.
Manage portfolio capacity planning and resource utilization to ensure projects are appropriately staffed and aligned to business priorities.
Drive project and portfolio health by proactively managing risks, issues, escalations, dependencies, change requests, and stakeholder communications.
Own portfolio financial performance, including forecasting, revenue, margin management, billing accuracy, and operational efficiency.
Ensure accurate project reporting, portfolio visibility, and adherence to project management standards, tools, and delivery processes.
Serve as a senior escalation point for complex client and cross-functional delivery issues, driving timely resolution and executive visibility when needed.
Partner closely with Product, Engineering, Solutions Engineering, Operations, Finance, Sales, Support, and Client Success teams to deliver client outcomes and remove delivery obstacles.
Promote continuous improvement through enhanced governance, reporting, change management, implementation practices, and operational processes.
Qualifications
Project Management Professional (PMP) certification
preferred.
7+ years of project management or delivery leadership experience implementing Software/SaaS solutions in financial services or insurance.
Demonstrated experience managing a client portfolio, portfolio financial performance, and multiple teams concurrently.
Experience managing the performance of Project Coordinators/Managers, Business Analysts, and cross-functional delivery teams.
Proven success leading SaaS projects and programs on time, within scope, and within budget.
Experience leading, motivating, and managing teams of varying sizes, including internal and external resources.
Experience in financial services/financial software applications is required,
Insurance experience in Life, Annuity, Property & Casualty applications is
strongly preferred.
Excellent leadership, written, verbal, presentation, and interpersonal communication skills.
Strong analytical, organizational, problem-solving, team building, and change leadership capabilities.
Ability to work independently and collaboratively while adapting to shifting priorities, demands, and timelines.
Proficiency with Microsoft Teams, Word, Excel, PowerPoint, and Outlook.
Experience with JIRA is required, Cantata is a
plus.
Benefits
The base salary range for this role is $110,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоheadIt is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore
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Riyadh, Saudi Arabia; Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Berlin, Germany
ОфисleadSan Francisco
УдалённоseniorNote: This position is fully remote and open to candidates based anywhere in Poland or Portugal
УдалённоseniorMexico; Write defect reports that someone in another time zone can reproduce without asking a follow-up question, with steps, evidence, and environment details; Experience working in Agile environments (Scrum, Kanban, etc.) and collaborating effectively across time zones, with overlap with United States Pacific business hours
УдалённоLondon; Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are within 1-2 hours of British Standard Time (BST); We welcome applicants of all kinds and are committed to providing both an equal opportunity process and work environment; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ОфисSingapore
San Francisco, CA
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only