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Location: Salt Lake City, Utah Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. As a Legal Solutions Engineer you will be joining the team that is responsible for assisting Account Executives (AE) in presenting complex SaaS products to law firms and corporations by understanding the prospects' needs and presenting a compelling storytelling demonstration of Filevine. You are the technical expert who can both explain difficult concepts with simplicity to non-technical people as well as articulate the details to a more technical audience. With constantly evolving products you must have the curiosity and ability to quickly gain a deep understanding of the latest offerings, how they work, and the value they add. Overall, we are seeking an extremely driven and confident individual that can bring about great results within our organization. Responsibilities: Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals. Prepare and deliver dynamic storytelling demonstrations of products. Take a consultative approach in working with prospective clients or current clients Interact with prospects and customers alongside sales reps to assess needs and to determine requirements. Continually improve your understanding of the intricacies of the Filevine offerings. Help in researching and developing solutions within the Filevine suite to solve customer needs. Qualifications: A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to find out what happens when you do. Strong interpersonal skills are required for both building a relationship with clients and effectively communicating with others on the sales team. Problem-solving skills so you can listen to the customers’ desires and concerns, and then recommend solutions on the fly. Adaptable to sudden changes whether they be in a customer conversation or overall in business strategy. A confident and persuasive storyteller that speaks dynamically using pacing, emphasis, tone, etc. to capture and hold an audience’s attention. Legal software admin experience is a plus but not necessary. In office position In addition to the qualifications listed above, we expect that our team members have the following: Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments. Must be able to work in office 5 days a week in our Sugarhouse, UT location Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues. Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: New York The Role We are looking for a Senior Engineer, Platform/SRE to join our growing engineering team. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. We’re an encouraging environment that values both teamwork and autonomy. We have many exciting upcoming challenges in supporting an exponentially scaling platform with new product launches, and much more! Responsibilities - Primary engineer driving best practices and improved adoption of observability tools, especially Datadog - Optimize Taptap’s deployment methodologies using Github Actions and AWS ECS - Drive maturation of Taptap Send service management through adoption of SRE best Practices - Contribute to Taptap Send infrastructure as code projects, especially in Terraform - Work with other engineering teams to assure optimal operation of Taptap Send’s systems including responding to large-scale incidents Requirements - Deep knowledge and hands-on experience with infrastructure as code tools like Terraform, Cloudformation and Ansible - Familiarity with industry leading CI/CD tools including Jenkins, GitHub Actions, BitBucket Pipelines, CircleCI, BuildKite, etc. - Experience with hands-on software engineering as part of a larger team or project (open-source experience acceptable) - Experience scripting in Python - Hands-on experience with Docker and container schedulers including AWS ECS & EKS, Kubernetes, Mesos/Marathon, etc. - Hands-on cloud experience, especially in AWS. AWS certification preferred. - Degree in Computer Science, IT, or similar field; a Master’s is a plus or seven years' equivalent experience About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an AI Infrastructure Engineer to design and build the foundational systems that power next-generation AI agents. This role sits at the intersection of research and production engineering, focusing on scalable long-term memory , knowledge graph infrastructure , and robust context management systems . You will transform cutting-edge research concepts (e.g., Context Graphs, GraphRAG, agent memory architectures) into auditable, maintainable, and production-grade infrastructure that enables reliable, stateful AI systems. What You’ll Be Doing Architect and implement long-term memory infrastructure for AI agents , including auditable, versioned, and rollback-capable middleware that supports persistent, stateful reasoning. Design and own end-to-end GraphRAG and knowledge graph pipelines , from ingestion and schema design to graph indexing, retrieval optimization, and integration with LLM-based reasoning systems. Build scalable context management infrastructure , elevating context from prompt-level techniques to structured, maintainable systems such as Context Graphs that enable long-horizon and cross-session reasoning. Translate advanced agent research into production-grade systems , prototyping emerging architectures and establishing best practices for memory, retrieval, and infrastructure reliability. Ensure reliability, observability, and governance of agent infrastructure , including traceable memory operations, evaluation frameworks, and safeguards against drift and degradation. What We Look For In You PhD or Master's in Computer Science, AI, Machine Learning, Robotics or related field with at least 10 years of industry experience . Possess a deep expertise in at least one of the following areas: long-term memory , knowledge graphs , or context management . Nice to Haves Experience in top-tier AI labs or Tech industry leaders Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: South Korea THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Singapore Workplace: Hybrid THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Indonesia THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Hong Kong THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Australia THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Japan WHAT YOU'LL DO As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land. Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production. This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end. - Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win. - Lead discovery with enterprise customers to understand workflows, constraints, and success criteria. - Define scope, success metrics, and integration plans for pilots and rollouts. - Translate customer needs into clear deployment plans for engineering teams. - Coordinate deployments across Product, Engineering, and customer stakeholders. - Track progress, manage risks, and remove blockers throughout the deployment. - Support production launches and ensure solutions are adopted and working as intended. - Monitor deployed agents and drive follow-up improvements based on real usage. - Identify additional use cases and expansion opportunities with customers. You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value. WHY SHOULD YOU - You’ll be part of what is tipped as the fastest-growing startup in Europe. - Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now. - You’ll join a team of high-agency builders coming from the best tech companies out there. - Never boring - you’ll be solving problems for and with the biggest Enterprises in the world. WHO YOU ARE - Minimum of 5+ years of experience in technical program management, delivery, consulting in fast-growing companies - Background in management consulting, enterprise transformation, or product deployment within complex organizations. - Experience in AI, data, or technology strategy, including defining use cases and mapping end-to-end business processes. - Comfortable working with technical concepts such as APIs, MCP, data flows, and system integrations - Strong stakeholder management skills, with the ability to communicate clearly with both technical and non-technical audiences. - Communication skills in Japanese: Fluent to native-level (JLPT N1) - Communications skills in English: Business-level - Knowledge of AI platforms, enterprise software, or digital transformation in regulated or critical sectors is highly beneficial. - Bachelor’s degree or equivalent practical experience in business, engineering, computer science, or a related field. - Ability to travel within Tokyo as needed to support customer deployments. NICE TO HAVE - Background in solutions engineering, technical consulting, or forward-deployed roles. - Prior hands-on engineering experience. - Experience supporting production software launches. - Experience working in high-growth or early-stage environments. WHY THIS ROLE EXISTS Enterprises are ready to use AI, but execution is the hard part. This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia Eram Talent is seeking a proficient Master Data Management (MDM) Business Analyst - Informatica to join our dynamic team. In this role, you will serve as a key liaison between business stakeholders and technical teams to ensure that Informatica-based MDM solutions effectively meet organizational data management needs. You will be responsible for gathering and documenting business requirements, analyzing existing data processes, and collaborating with technical teams on solution design and implementation. You will also help in identifying data quality issues, facilitate data governance activities, and support ongoing MDM initiatives to improve data accuracy, consistency, and compliance. If selected, the work location would be onsite at Al Khobar. Key Responsibilities Collaborate with business stakeholders to understand their master data requirements, document data definitions, and analyze data structures for optimal data management. Plan and execute data migration activities, including data mapping, data extraction, transformation, and loading (ETL) processes, during system upgrades or platform transitions. Ensure compliance with data security and privacy regulations, implement access controls, and monitor data usage to protect sensitive master data. Conduct thorough analysis of existing master data sets to identify discrepancies, anomalies, and opportunities for improvement, providing actionable insights to stakeholders. Develop and generate reports, dashboards, and data visualizations to provide insights into master data quality, trends, and performance, supporting decision-making processes. Facilitate change management activities related to master data management initiatives, including communication, training, and stakeholder Develop and enforce master data governance policies, standards, and processes to ensure data quality, consistency, and compliance with regulatory requirements. Collaborate with business users and IT teams to map data sources, define data hierarchies, and create data models that support effective master data management. Define and implement data standardization rules and processes to harmonize master data elements across disparate systems and business units. Coordinate the integration of master data management solutions with existing enterprise systems, ensuring seamless data flow and interoperability. Requirements Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university is required 5+ Years of Work Experience as a Master Data Management (MDM) Business Analyst or similar role is required. Certified Data Privacy Solutions Engineer (CDPSE) preferred Certifications in MDM or Informatica is highly preferred. Experience in Information Technology / Data Solutions / Networking / Cybersecurity preferred Proven experience as a Business Analyst, specifically in Master Data Management (MDM). Strong understanding of MDM principles, data governance, and data quality management. Experience with MDM tools (e.g., Informatica, SAP MDG, Oracle) is a plus. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively engage with stakeholders.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Global (Remote) Workplace: Remote Head of Research & Development (R&D) Location: Global (Remote) Reports to: CEO Employment Type: Full-time MISSION AT RWAZI Rwazi’s long-term advantage depends on expanding the frontier of what decision systems can reason about. The Head of R&D owns long-horizon capability development — exploring, prototyping, and formalizing the next generation of decision intelligence that will power future versions of Rwazi’s platform. This role operates beyond immediate roadmap pressures. It identifies structural opportunities in reasoning systems, signal modeling, AI-assisted judgment, and decision automation — and transforms them into foundational capabilities. The Head of R&D defines what Rwazi becomes 3–5 years from now. CORE MANDATE The Head of R&D is accountable for: - Advancing future decision system architectures - Formalizing higher-order reasoning capabilities - Exploring new signal classes and evaluation logic - Identifying structural AI leverage points - Converting research into reusable system primitives This is a capability-building role, not a feature-delivery function. KEY RESPONSIBILITIES LONG-HORIZON CAPABILITY EXPLORATION - Identify unsolved reasoning challenges within Rwazi’s domain - Explore advanced decision frameworks beyond current product constraints - Develop conceptual models for higher-order AI reasoning systems - Investigate new signal environments and structured judgment methods PROTOTYPE & FORMALIZATION - Build experimental prototypes to test new system architectures - Formalize reasoning patterns into structured logic frameworks - Create reusable primitives that Product and Engineering can adopt - Document system logic in technically rigorous formats AI & DECISION SYSTEMS ADVANCEMENT - Push beyond current signal-to-output pipelines - Explore multi-layer reasoning and tradeoff modeling - Design evaluation criteria for increasingly complex decisions - Anticipate future enterprise use cases and model their structural requirements STRATEGIC INTERFACE WITH EXECUTIVE LEADERSHIP - Advise CEO on long-term technical differentiation strategy - Translate research insights into strategic investment decisions - Identify potential defensibility moats RESEARCH GOVERNANCE - Define standards for experimentation rigor - Establish evaluation frameworks for prototype validation - Maintain clarity between exploratory work and production systems ROLE IMPACT Strong performance in this role results in: - Structural differentiation in decision intelligence - New classes of solvable enterprise questions - Expansion of AI-assisted reasoning depth - Long-term defensibility against competitors - Research-driven product evolution This role ensures Rwazi does not stagnate at feature-level innovation. WHAT THIS ROLE IS NOT - This is not roadmap feature delivery - This is not short-term optimization - This is not pure academic research detached from application - This is not reactive problem-solving This role requires frontier thinking and disciplined formalization. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Deep systems thinking and formal reasoning ability - Experience designing structured decision frameworks - Strong understanding of AI systems, modeling logic, or computational reasoning - Ability to translate abstract research into usable system components - Comfort operating autonomously at high strategic altitude - Demonstrated work on complex, ambiguous problems Candidates may come from applied research, AI system design, computational modeling, advanced analytics, or technically rigorous environments. CULTURAL FIT We value leaders who: - Think in decades, not quarters - Formalize ideas with intellectual rigor - Challenge existing system boundaries - Operate independently without constant direction - Care about structural innovation over incremental gain This role is suited for builders who want to shape the long-term intelligence core of an AI-native company. How Candidates Are Evaluated Candidates are evaluated based on: - Their ability to formalize complex reasoning into structured systems - Evidence of pushing technical or decision boundaries - Clarity of thought in ambiguous domains - Ability to design experiments with rigor - Strategic alignment with long-term capability building We prioritize demonstrated intellectual depth and system-building ability over conventional titles. SUMMARY The Head of R&D defines the next generation of Rwazi’s decision intelligence. This role ensures that as the market evolves, Rwazi advances beyond incremental product iteration — and continues to expand the frontier of what enterprise decision systems can reason about.

Location: United States Workplace: remote About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates. About the Role The Lyra Dialectical Behavior Therapy (DBT) program provides comprehensive DBT for adults and adolescents. Both the adult and adolescent programs involve weekly individual therapy, weekly DBT skills training groups, and weekly consultation team meetings for DBT therapists. All Lyra DBT clients also have 24/7 access to a team of licensed clinicians who have been trained in DBT skills coaching for around the clock support.    As a Lyra DBT Therapist, you’ll provide individual DBT, multifamily skills groups, and parenting and family sessions for adolescents and their parents, as well as individual DBT and DBT skills groups as needed for adult clients. You’ll also assign DBT-relevant digital lessons, videos, and assessments to your clients to enhance learnings and monitor outcomes between sessions. Lyra's clients come from a multitude of backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care—an approach that accounts for the impact of cultural backgrounds on each person’s care experience.   Our therapists enjoy connecting with their colleagues who share a passion for providing evidence-based care. You’ll attend weekly consultation team meetings as well as one-on-one consultation meetings with an expert DBT team lead, co-lead DBT skills groups with other DBT providers, and attend robust trainings to enhance your clinical skills. You always have a team behind you if a crisis comes up. You’re never alone, even while working remotely in the US.    This role may be a great fit if you are a PSYPACT authorized or PSYPACT eligible licensed psychologist with experience providing comprehensive DBT to adolescents and adults. You may also find this role rewarding if:  You are passionate about helping others improve their lives through skills-based interventions and work to understand your clients through a lens of compassion and curiosity. You enjoy evidence-based practice, continual learning, and professional improvement. You prefer to work within a collaborative team environment. You are accountable for your own outcomes and performance, and are willing to embrace challenges that others may shy away from. Requirements Clinicians must be PSYPACT eligible, with a preference for clinicians with current PSYPACT authorization PhD/PsyD in clinical, counseling, or school psychology from an accredited graduate program Formal didactic training in DBT required (e.g., in-house training with consultation team, tape review, 1:1 supervision; Behavioral Tech; DBT Foundational Training; DBT Intensive Training; DBT for Adolescents training) One year minimum experience providing comprehensive DBT to adolescents and adults Willingness and ability to work evenings and weekends to accommodate client scheduling needs DBT-LBC certification preferred but not required Experience, comfort, and passion working with clients who present with high risk behaviors, including suicidal ideation and/or self-injury Willingness to obtain cross-licensing in additional states as needed to support program growth Experience providing telehealth therapy services in a virtual environment (video and teletherapy) preferred but not required Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.) As a full-time licensed psychologist, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits: Competitive compensation for your session work and administrative work This role is eligible for a sign-on bonus for qualified candidates Access to lyra for Lyrians; coaching and therapy services for you and your dependents Time off with pay policies, including vacation, sick days, and company holidays 401K with up to 3% matching Employee discount marketplace including access to pet insurance Free live and recorded webinars with CE approval from APA, ASWB, and NBCC Malpractice liability insurance policy Licensure renewal reimbursement—up to 5 state licenses Opportunity for cross-licensure sponsorship and support, if eligible A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in the care platform A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and  a monthly technology stipend We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.   For more information about how we use and retain your information, please see ourWorkforce Privacy Notice." The anticipated salary range for a full-time licensed psychologist provider at Lyra is between $98,000 - $126,000 annually, depending on geographical location.    At Lyra, base salary is only one aspect of an employee’s total compensation package, which may additionally include monthly variable measurement based compensation, comprehensive healthcare coverage, retirement benefits, and time off with pay.

Location: London Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Commercial Director, UK & Nordics at Via, you will be the driving force behind how cities rethink and deliver public transport. You’ll own Via’s commercial strategy in the region, lead the full end-to-end sales cycle, and build lasting partnerships with authorities, transport operators, and key public and private-sector leaders. Our Partnerships team combines hands-on execution with strategic thinking to help communities move more efficiently, sustainably, and equitably, while delivering on revenue targets and positioning Via as a trusted partner and visible voice across the mobility ecosystem. About the Role: Lead the full-cycle commercial strategy across the UK & Nordics, from identifying and engaging prospective partners to structuring, negotiating, and closing complex, multi-stakeholder deals Build trusted, long-term relationships with decision-makers, from elected officials and transport authorities to transport operators, positioning Via as a strategic partner and helping cities and regions turn mobility ambitions into tangible systems. Navigate complex regional buying landscapes by leveraging Via’s full platform, including Citymapper and Remix , to develop evidence-based business cases that demonstrate value to cities and regions, unlock funding, and bring regional transit plans to life. Act as a thought partner to councils and regions, advising on network design, funding mechanisms, and implementation strategies that ensure communities benefit from more efficient, sustainable, and equitable transportation (E.g. Milton Keynes and WECA ) Represent Via externally in your market, championing our mission and technology through local marketing efforts, conferences, and thought leadership: showing stakeholders how innovative mobility can shape the future of urban living. About You: 10+ years of experience closing complex, consultative deals in sales, business development, or strategy (ideally in enterprise, government, infrastructure, or tech-enabled services) A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative Curious, resourceful, and comfortable in ambiguity: you don’t wait for perfect information to start moving A natural leader with excellent judgment: you know when to push, when to listen, and when to rethink the strategy You thrive in high-ownership environments where you’re trusted to run your market like it’s your own business Experience in transportation, mobility, or public-sector sales is a big plus, but not a requirement What We Offer Becoming part of a company that was awarded for its commitment to social good Competitive compensation including variable pay and equity A hybrid working model and a spacious office near Chancery Lane where you can enjoy weekly team lunches Comprehensive benefits package, including generous paid parental leave, and health scheme offered through AXA Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1  #LI-Hybrid

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience leading engineering teams that build and scale end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Sr. Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. As a Sr. Cloud Security Engineer, you will use your technical experience to assess, design, engineer and implement various security and operational controls in Reltio's multi-cloud environment. These controls will be aligned and focused on achieving compliance with Reltio's security standards. The Sr. Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a cloud security subject matter expert by providing guidance on industry best practices and defense in-depth strategies Proven experience with deploying security controls in a multi-cloud environment (AWS, GCP, Azure) Create security and operational controls to enforce various aspects of Reltio’s security policies Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Skills You Must Have: 5+ years of experience implementing security solutions Strong cybersecurity background and knowledge Understanding of cyber threat vectors and countermeasures Understanding of Linux/Unix and Windows platforms Understanding of Cloud Infrastructure and Cloud Security Understanding of networking (WAN, LAN, wLAN), network domains (Internet, intranet, DMZ), communication techniques/protocols (IP and others), and their combined effects on network and host systems security Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership, and leadership skills (without direct authority of others) Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Sr. Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. As a Sr. Cloud Security Engineer, you will use your technical experience to assess, design, engineer and implement various security and operational controls in Reltio's multi-cloud environment. These controls will be aligned and focused on achieving compliance with Reltio's security standards. The Sr. Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a cloud security subject matter expert by providing guidance on industry best practices and defense in-depth strategies Proven experience with deploying security controls in a multi-cloud environment (AWS, GCP, Azure) Create security and operational controls to enforce various aspects of Reltio’s security policies Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Skills You Must Have: 5+ years of experience implementing security solutions Strong cybersecurity background and knowledge Understanding of cyber threat vectors and countermeasures Understanding of Linux/Unix and Windows platforms Understanding of Cloud Infrastructure and Cloud Security Understanding of networking (WAN, LAN, wLAN), network domains (Internet, intranet, DMZ), communication techniques/protocols (IP and others), and their combined effects on network and host systems security Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership, and leadership skills (without direct authority of others) Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.