Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
Build Alpaca's internal infrastructure and developer platform as a product. You own the product definition and platform maturity strategy, the intake, the backlog, and the multi-quarter roadmap for Platform & Infrastructure, and you put the rails in place so DevOps, Platform, and Infrastructure teams, and the customers know what to prioritize next. Partnering directly with the VP of Engineering.
Alpaca is building infrastructure for programmable finance at global scale: new countries, global markets, products that must stay centralized, and products that must be deployable in any region. This seat exists so that work has a product owner — platform maturity, CI/CD, cost efficiency and attribution, and the infrastructure dependencies that product engineering keeps discovering too late.
Things You Get To Do
Own infrastructure as a product.
Define and evolve a platform maturity model in the open. Internal customers are Alpaca engineers. The north star matches the Platform & Infrastructure charter: self-serve infrastructure on paved golden paths – any engineer can build, ship, authenticate, observe, and scale a service without filing a ticket. You are the product owner for Foundational Infrastructure inside the TPM team: efficiency (
cost attribution / chargeback
) and the KPIs that prove the platform is getting easier to consume (
full CI/CD delivery and adoption
).
Build the rails for monthly delivery.
Teams already carve capacity for on-call, support, and upgrades. What remains is discovery and delivery. You make the next pull from a living roadmap obvious. You keep the central backlog and intake sane. You surface platform and infrastructure dependencies before they become surprises on someone else's roadmap.
Drive platform maturity until maintenance windows disappear.
Short term you will feel the pain of coordinating maintenance windows, runbooks, and market-hours constraints — because you cannot eliminate what you have not operated. The goal is 24/7 deployability across open and closed markets, globally.
Make the cost a first-class product surface.
Work with infrastructure engineering and Finance on attribution, chargeback, and efficiency. This requires technical judgment: you have to understand why a node, a database, or a pipeline costs what it costs. Cost is one program, not the whole job.
Raise CI/CD and developer-platform adoption.
Full CI/CD delivery and adoption is a stated KPI for this seat. Partner with DevOps App (ArgoCD, service mesh, API gateway) and Platform (AuthX, event streaming, DevEx) so golden paths get used, not documented and ignored.
Make infrastructure portable for global scale.
Distinguish what must stay centralized to serve all of Alpaca from what must be packaged and deployable in new markets Alpaca will expand to.
Who You Are (Must-Haves)
7+ years as a TPM, product manager technical, or equivalent, with a substantial portion of that time owning infrastructure, platform or developer experience.
You have owned a multi-team backlog, intake, and roadmap, and you have run a planning cadence that teams actually use.
You are technically fluent to be an equal partner to senior/staff engineers on compute infra, deployment pipelines (CI/CD), data stores, networking, and cost drivers. While you do not need to write production Terraform; you do need to know when a proposal is hand-wavy.
You get things done without a reporting line. You have influenced platform adoption across many teams.
You write and operate with crisp scope. You can say what this role does not own and still leave no gap.
You have worked in a market-hours-sensitive or regulated production environment, or another domain where deploy windows, change risk, and customer trust are real constraints.
You use AI and automation to remove program toil rather than add tooling.
Who You Might Be (Nice-to-Haves)
You have stood up a platform-maturity model, paved-path program, or internal developer platform.
You have eliminated or dramatically reduced maintenance windows or change-freeze culture in a production org.
Multi-region or multi-entity infrastructure: packaging a platform so a new region or booking center can be stood up without a hero project.
Capital markets, brokerage, or other FinTech infrastructure.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Location: New York, New York, United States
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic's Treasury Operations team owns the movement of money across our card issuing infrastructure — network settlement, sponsor bank transfers, and the reconciliation that keeps it all provable. This is a hands-on, high-ownership role for someone who wants to learn the inner workings of payments and fintech infrastructure, not just observe them from a reporting layer.
You'll be running a critical, time-sensitive engine every day — and at the same time, working alongside the Head of Treasury Operations to improve how that engine works as the function scales. You’ll also work cross-functionally across a wide range of teams (Finance, Treasury Engineering, Risk, Analytics, Processing, Customer Success, Bank Operations) — this role sits at the center of a lot of different workflows, not off in a silo.
What you'll do:
Execution (50%)
Own day-to-day execution of network settlement transfers (Mastercard, Visa) and related treasury transfers across sponsor banks
Operate in a time-sensitive environment where errors or delays have immediate downstream consequences
Support reconciliation and ensure transfers tie out against expected activity
Be a reliable, detail-oriented operator of an existing process — accuracy and consistency matter as much as speed
Process Optimization (20%)
Take existing workflows and make them better: fewer manual steps, stronger controls, cleaner audit trails
Identify friction or risk in current processes and propose (and build) improvements
Balance improvement work against the need for strong financial controls — nothing gets streamlined at the expense of auditability
Project Support (30%)
Support the Head of Treasury Operations on larger initiatives as the function scales
Contribute analysis, documentation, and execution support to new treasury infrastructure, reporting, or process builds
Ongoing
Run ad hoc data analysis (SQL, Excel) to answer operational and financial questions on the fly
Support downstream audit and reporting needs tied to settlement and reconciliation activity
Be available outside normal business hours in rare emergency situations (e.g., a failed settlement or bank-side issue)
What you'll learn:
This role is a front-row seat to the nuts and bolts of card issuing and payments infrastructure — network settlement mechanics, sponsor bank relationships, and the guts of how money actually moves through a modern fintech stack. You'll come out of this role with a depth of operational fintech knowledge that's hard to get anywhere else.
What you'll bring:
2–4 years of relevant experience in treasury operations, funds transfer/money movement operations, cash management, or a closely adjacent operational finance role
Experience with reconciliation and financial controls — you understand
why
the numbers need to tie out, not just how to make them tie out
Strong Excel and Google Sheets skills, including comfort with (or willingness to learn) Google Apps Script for automating recurring workflows
SQL proficiency for querying and validating data (we use Snowflake and Metabase); Python or other scripting is a plus, not a requirement
Working comprehension of accounting concepts and financial operations / money movement (ACH, wires, card settlement, or similar) — you should be knowledgeable about how transfers and reconciliation tie back to the books
Familiarity with Jira and Slack, or similar ticketing and collaboration tools, for tracking progress and coordinating across teams
Comfort shifting flexibly between fixed process workflows and operating in an agile enrivonment (sprints, tickets, iterative process improvement)
Interest in operating in a fast-moving startup/fintech environment — this isn't a traditional back-office treasury seat
The annual US salary range for this role is $80,000 - $110,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Mexico
Construye con nosotros la operación que hará posible escalar una nueva generación de crédito con garantía en México.
Construye con nosotros la operación que hará posible escalar una nueva generación de crédito con garantía en México.
¡Únete a Banco Plata!
Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande.
Como Coordinador(a) Secured Cash Loans, tendrás la oportunidad de construir y liderar una operación crítica para el crecimiento de nuestro negocio de crédito con garantía automotriz.
Buscamos a una persona que combine visión de negocio, liderazgo operativo y entendimiento de riesgo, capaz de transformar procesos complejos en operaciones simples, eficientes y escalables.
Trabajarás de manera cercana con áreas interdepartamentales dentro de la organización, como Producto, Data y otras áreas clave, teniendo un rol fundamental en la construcción de procesos, controles, herramientas y métricas que permitan escalar el producto de forma segura y eficiente.
¿Cuál será tu reto?
Serás responsable de liderar la operación relacionada con la validación y gestión del vehículo como colateral, asegurando un balance entre velocidad, experiencia del cliente, eficiencia operativa y control de riesgo.
Tu alcance incluirá:
Construir y evolucionar procesos operativos para la validación del colateral.
Coordinar la operación y sentar las bases para su crecimiento y escalabilidad.
Diseñar controles para identificar y mitigar riesgos asociados al vehículo como garantía.
Trabajar con Producto para fortalecer criterios, controles y procesos de validación.
Identificar oportunidades de automatización y mejora continua.
Convertir los principales retos y necesidades de la operación en requerimientos para el equipo de Producto.
Utilizar datos y métricas para identificar oportunidades, anomalías y áreas de mejora.
Desarrollar una operación capaz de crecer manteniendo altos estándares de calidad y control.
¿Qué buscamos?
Buscamos una persona con experiencia en operaciones dentro de servicios financieros, fintech, crédito, lending, seguros, Auto Finance o industrias relacionadas.
Idealmente cuentas con:
5+ años de experiencia en operaciones, riesgo, crédito o servicios financieros.
Experiencia coordinando equipos operativos o proyectos con múltiples stakeholders.
Experiencia en Secured Lending, Auto Finance, Credit Risk, Lending Operations, Fintech o Banking.
Experiencia diseñando, implementando o mejorando procesos operativos.
Experiencia gestionando indicadores de productividad, calidad, eficiencia y riesgo.
Capacidad para trabajar de forma transversal con diferentes áreas de negocio.
Pensamiento analítico y capacidad para tomar decisiones basadas en datos.
Manejo de Excel / Google Sheets y experiencia trabajando con dashboards.
Será un plus si tienes experiencia en:
Crédito con garantía automotriz.
Portafolios de Auto.
Gestión de colaterales.
Validación física o documental de vehículos.
Prevención de fraude relacionado con activos.
Originación de créditos secured.
Procesos de inspección y auditoría.
Automatización de procesos operativos.
CRM, ticketing o herramientas de operación.
¿Qué tipo de persona buscamos?
Alguien que no se limite a ejecutar procesos.
Buscamos a una persona que pueda entender el problema, estructurar una solución, movilizar a los equipos involucrados y medir el impacto de sus decisiones.
Una persona con pensamiento estratégico, pero cercana a la operación; que pueda hablar tanto de KPIs y capacidad operativa como de riesgo, producto y experiencia del cliente.
Si vienes de Auto Finance, Secured Lending, Credit Risk, Fintech, Banking o Lending Operations y te entusiasma construir una operación desde una etapa temprana, queremos conocerte.
¿Por qué unirte a Banco Plata?
Creemos en las personas antes que en los puestos. Aquí encontrarás un lugar donde tu esfuerzo se reconoce, tu crecimiento importa y cada logro se celebra en equipo.
Además, tendrás la oportunidad de formar parte de una etapa única: construir desde dentro una nueva operación bancaria y contribuir directamente al crecimiento de un producto de crédito con garantía en México.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry's SDKs instrument dozens of platforms and our ingest pipeline takes in billions of events every day. The Telemetry Experience team owns what happens next: the product surfaces and APIs where that telemetry turns into something a developer can actually debug with.
As a Senior Software Engineer on Telemetry Experience, you'll own that experience across the sentry.io http://sentry.io product - Python/Django and Postgres on the backend, React and TypeScript on the frontend. You'll work upstream with our SDK teams on what gets sent and with our ingest teams on how it arrives, then own the part customers actually touch: the APIs, the workflows, and the interfaces where it all lands. Your job is to make that feel native to every developer who uses it, whether they ship a backend service, a mobile app, or a game.
IN THIS ROLE YOU WILL
- Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move
- Work across the full stack of the Sentry monolith. React and TypeScript in the browser, Django and Postgres behind the API. Most projects here touch both, and the interesting decisions live at the seam
- Partner closely with SDK and ingest teams. Telemetry arrives exactly as the SDKs send it and as the pipeline shapes it. You'll shape those contracts together with the engineers who own them, rather than working around what shows up
- Collaborate daily with product managers, designers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts
YOU’LL LOVE THIS JOB IF YOU
- You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec
- You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them
- You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need
- You communicate well in writing. Working across SDK teams, ingest teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work
- You like being full-stack. You don't need a handoff to change an API and the component that calls it, and you enjoy holding the whole path from event payload to rendered pixel in your head
QUALIFICATIONS
- 5+ years of professional experience building and shipping full-stack web applications
- Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine
- A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you
- Excellent written and spoken English communication skills
- Experience leveraging AI-powered development tools to enhance productivity and code quality
BONUS POINTS
- Familiarity with the application monitoring and observability space
- Experience building developer-facing products, SDKs, or public APIs
- Experience with high-volume data stores or streaming systems (ClickHouse, Kafka)
- A track record of contributing to open-source projects
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: München, Germany
Workplace: Hybrid
Finance at Rohlik is being rebuilt to run on AI. We already have agents in production that chase overdue payments, process invoices, allocate cash and clear the team's inbox. The pieces work. What we need now is one person to own the whole thing and make it deliver at scale.
ROLE OVERVIEW
This is a new role that owns how AI and automation reshape the finance operating model across the Group. You will take a programme that is already live across procure to pay, order to cash and our shared services centre, and turn it from a set of promising experiments into the way finance actually runs.
You report to the Group CFO. You inherit a small team and a live roadmap, and you own the result. You decide what gets automated first, you build and ship with AI tools when that is the fastest way, and you hold every workstream to a number.
The role is deliberately hands on. You should be close enough to the work to build an agent or connect two systems through an API with AI assistance, even though you are not a software developer. You should also be senior enough to redesign how finance works and bring the rest of the business with you.
WHY THIS ROLE IS EXCITING
- You’ll inherit a live AI programme with real agents, real data and real impact from day one — not a greenfield slide deck.
- You’ll shape how Finance actually runs across the Group as we move toward the next stage of growth — including the journey toward IPO readiness.
- You’ll have access to a top-notch AI-first tech stack and the freedom to use it pragmatically.
- You’ll work directly with the Group CFO, with fast decisions and no corporate red tape.
- Your good ideas will be implemented almost immediately — not parked in a roadmap waiting for HQ approval.
- You’ll lead a small team, but this is not a “manager from a distance” role. It’s highly hands-on, high-impact, and built for someone who wants to make things move fast.
WHAT WE EXPECT FROM YOU
- Own the AI and automation agenda across finance, from strategy through delivery to measured impact.
- Lead process redesign the right way: map and understand the as-is, then design an agentic-first to-be rather than automating the old steps.
- Lead complex cross-functional programmes across Finance, Tech and Operations, driving delivery through stakeholders and teams beyond your direct reporting line.
- Bring the live programme to its targets, with a clear owner, baseline and deadline behind every workstream.
- Redesign core finance processes around AI and agents, starting with close, reporting and forecasting.
- Build and ship yourself when it is faster, using AI assisted tools to create agents and connect systems such as NetSuite, Rossum and n8n.
- Lead and grow the team (three today) and raise AI fluency across finance and the SSC so the business can use what you build.
- Track what matters and report it straight: automation rate, close time, cash allocation speed, cost and effort taken out.
- Roll out across our five markets, balancing local reality against one Group standard.
WHAT WE LOOK FOR
You have probably spent time in strategy consulting or in a transformation role, and you are now genuinely excited by what AI can do. You are a sharp generalist who can walk into a messy process, find the real problem, and fix it. You are as comfortable in a CFO pre-read as you are in the AI first tool building the thing.
- A track record of leading transformation or automation programmes that actually delivered. A consulting, operations or generalist operator background all fit.
- Strong understanding of finance processes, ideally gained through finance transformation, operating model redesign or automation programmes.
- Hands on with AI. You can build agents and integrate APIs with AI assistance. You are not a software engineer and you do not need to be, but the tooling does not scare you.
- You set baselines, name owners, hit deadlines, and say so early when something slips.
- You can lead a small team and still do the work yourself.
- You prioritise by impact and move fast. Better done than perfect.
- You bring finance, tech and operations along with you.
- Fluent in English. other languages will be an advantage.
- Regular travel to Prague HQ required (min. 4 days per month)
WHAT WE OFFER
- Unlimited vacation days to support a healthy work-life balance
- Monthly vouchers: €45 tax-free via become.1
- €20 monthly internet allowance
- Knuspr Xtra account and 10% discount in the form of Knuspr credits / cashback
- Great discounts through Corporate Benefits – fitness, travel, tickets, shopping and much more
- Real growth: we’re not a traditional corporate.
- Knuspr vibe: an international team, flat hierarchy, and a first-name culture where mistakes are seen as opportunities to learn
Location: Atlanta
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
At Checkout.com http://Checkout.com, we build the global payment infrastructure that empowers the world’s most innovative businesses to thrive. We are looking for an exceptional Underwriter to join our Atlanta team and play a pivotal role in our growth.
In this role, you won’t just be ticking boxes—you will be a strategic partner. You will dive deep into complex enterprise business models, evaluate credit exposure, and balance risk with commercial opportunity. Operating at the intersection of Risk, Sales, and Legal, you will get unique, cross-functional exposure while working directly with some of our highest-value merchants.
HOW YOU’LL MAKE AN IMPACT
- Deconstruct Complex Business Models: Analyze enterprise-scale applications and apply creative evaluation techniques to unlock high-value, complex deals while adhering to internal risk guidelines.
- Navigate High-Stakes Verticals: Confidently underwrite merchants in high-risk lines of business, including travel, ticketing, securities, and gaming.
- Quantify & Mitigate Risk: Calculate credit exposure dynamically, tailoring your approach to the specific nuances of each merchant.
- Drive Financial Diligence: Dissect P&Ls, balance sheets, and cash flow statements, applying a deep understanding of accounting principles to assess financial health.
- Advise & Influence: Synthesize complex micro and macro risks into clear, balanced recommendations. You will present these insights directly to Senior Management, the Credit Risk Committee, and our partner banks.
- Be the Face of Underwriting: Join forces with Sales and Account Management on customer calls, acting as a trusted advisor to our clients.
- Enable Next-Gen Payouts: Assess and process applications for our innovative Pay to Card and Pay to Bank solutions.
WHAT WE’RE LOOKING FOR
- Proven Expertise: 4+ years of experience in merchant underwriting or a closely related financial analysis role.
- Financial Acumen: Expert-level ability to assess diverse business models, analyze financial statements, and identify credit risk exposure.
- A "Customer First" Mindset: Excellent communication skills with a knack for delivering creative, commercial solutions without compromising risk standards.
- Collaborative Drive: A true champion of our "One Team" culture who builds bridges across cross-functional departments.
- Decisive Execution: Strong escalation management skills—you act with urgency, take ownership, and resolve roadblocks effectively.
- An Innovator's Spirit: A passion for operational excellence and a desire to actively contribute to broader departmental projects and process improvements.
- Bonus Points: Familiarity with Customer Due Diligence, KYC, and KYB protocols is a strong plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Wien, Austria
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners.
In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued.
Key Responsibilities
Inbox Management & Advanced Support
Manage courier inbox channels to handle complex, partner-submitted requests.
Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates.
Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently.
Content Ownership & Localization
Localize regional and global courier-facing communications for specific country languages and cultural contexts.
Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources.
Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support.
Cross-Functional Communication & Enablement
Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams.
Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently.
Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks.
Community Engagement & Feedback Loops
Drive community engagement by supporting local feedback initiatives and courier events.
Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements.
AI & Process Automation
Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries.
Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows.
Key Performance Indicators (KPIs) & Impact
Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy.
Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners.
Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation.
Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates.
Our humble expectations
Professional working experience in Customer Support, Operations or other similar roles.
Professional level in English and fluent (Austrian) German.
Proficiency with Excel or Google Sheets.
Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate.
Clear, empathetic, and professional written communication skills.
Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked.
Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details.
Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust.
What we offer
Discounted membership fees with MyClubs
Deals and discounts with local partners
Wolt Credit program
Employee Assistance Program (EAP)
Career progression opportunities
Next steps
Please submit your application and resume in English
. The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment.
If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.109
—
€2.636 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote - Global
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Role
Serve as the on-duty commander for Alpaca's most critical incidents, directing cross-functional response to restore service quickly, keeping the right people engaged and informed, and making sure every incident leaves behind something the organisation can act on.
You do not fix the outage. You make the response reliable: correct severity, the right engineers in the room, mitigation that does not stall, leaders informed in time, and follow-up work that survives the call.
Things You Get To Do
Command incidents end to end.
Take command from declaration to mitigation, keeping responders focused on stopping customer and partner impact as fast as possible. Run the bridge, keep observers out of the responders' way, and name a stall out loud when you see one.
Classify and hold the line on severity.
Set severity at declaration and re-check it as facts arrive. Risk advises on financial and regulatory materiality; the call is yours.
Engage the right people, fast.
Identify the owning team by service, symptom and blast radius, page them, and expand the responder set the moment the first team is wrong or not enough. When a page goes unanswered, escalate - and escalate the escalation. Bring in the leaders who must make business calls: feature flags, traffic shedding, failover, freeze-or-ship.
Hold the bridge, and protect the people fixing it.
Keep engineering and technical support uninterrupted - questions from stakeholders, partners and executives come to you. Be the single source of truth to the partner communications team on impact, severity and timing: you decide when a status page update or partner contact is needed, they write and send it, and chasing a late or stale update is yours.
Run follow-the-sun handoffs.
Deliver warm, high-fidelity handoffs across regions: current impact and severity, mitigation path and next actions, who is in the room, outstanding decisions, and what must not be dropped. The incoming commander confirms ownership before you step away - command never goes dark at a region boundary.
Close the loop, on the clock.
Maintain the timeline of facts as the incident runs rather than reconstructing it afterwards - in a regulated business that record has to hold up long after the call ends. Once mitigated, make sure a blameless retrospective is scheduled with a named owner and a timebox, and record where the cause sits - that choice sets which follow-up items are mandatory. Every action item needs a real ticket, one named accountable, a priority and a category, delivered inside the agreed service level. If a postmortem produces nothing but low-priority items, treat that as a signal the analysis stopped early and escalate to SRE rather than passing it on.
Automate the coordination away.
Coordination is the part of this job that should eventually belong to a machine. Every manual prompt you send - the update that is due, the question nobody answered, the partner nobody contacted - is a candidate for automation, and the direction we are heading is AI handling the routine so commanders can spend their attention on judgement. You get us there by working to the decision trees, saying where they are wrong, and being honest about which of your instincts are actually rules.
Who You Are (Must-Haves)
4+ years commanding or co-commanding high-severity incidents in a production engineering, SRE or technical operations environment.
You direct technical responders under pressure without being the person writing the fix.
You make and defend crisp severity and escalation decisions, and you take charge without waiting to be asked. Command means waking senior people at 03:00, interrupting an executive, and telling an experienced engineer to stop what they are doing - with an audience watching. It is a visible, directive role and it needs to be instinctive.
You can read a dashboard and judge for yourself whether impact has actually stopped.
You communicate clearly with engineers, executives and partner-facing stakeholders - and you know the difference between briefing the comms function and speaking for the company.
You are comfortable holding other teams to account in the moment, across a reporting line that is not yours, without turning it into friction.
You thrive in a follow-the-sun model with clean cross-region handoffs.
You understand FinTech concepts and the trust stakes of API-driven financial platforms.
You use AI tools and agentic automation to reduce manual toil and speed up response.
You will work a regional coverage window as part of a global 24x7 Incident Commander roster.
Who You Might Be (Nice-to-Haves)
Formal incident command training - ITIL, Major Incident Management or crisis management.
Experience with modern incident management and on-call platforms.
You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks.
You have commanded in game days, tabletop exercises or incident simulations, not only in production.
You have partnered with problem management or reliability programme functions to roadmap incident follow-ups.
Online securities trading or capital markets experience, or another regulated, market-hours-sensitive domain.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Croatia; Romania; Slovenia; North Macedonia; Albania; Montenegro
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We’re looking for an experienced Account Executive / High-Ticket Sales Closer with a proven ability to turn qualified opportunities into closed-won deals.
This is a remote sales role for a confident, commercially minded salesperson who is comfortable owning the closing process, conducting discovery and product presentations, handling objections, negotiating, and confidently asking for the sale.
You should have 3+ years of professional sales experience, including hands-on experience closing high-ticket deals. Previous experience selling within technology, SaaS, or a related B2B industry is highly preferred.
Key Responsibilities
Own qualified sales opportunities from discovery through negotiation and close.
Conduct high-quality discovery calls to uncover prospects’ needs, challenges, budgets, and buying motivations.
Deliver persuasive sales presentations, demos, and closing calls.
Build value and effectively communicate ROI to prospective customers.
Confidently handle objections around pricing, timing, competitors, and decision-making.
Manage follow-ups and maintain momentum throughout the sales cycle.
Negotiate commercial terms and consistently work toward closing revenue.
Maintain accurate pipeline, opportunity, and customer information within the CRM.
Collaborate with SDRs, marketing, customer success, and other internal stakeholders.
Consistently achieve or exceed individual sales and revenue targets.
Identify opportunities to improve conversion rates and overall sales performance.
Requirements
3+ years of professional sales experience, ideally in an Account Executive, Sales Executive, Business Development, or Closing role.
Proven high-ticket sales and closing experience is essential.
Demonstrable track record of achieving or exceeding sales targets.
Strong discovery, objection-handling, negotiation, and closing skills.
Excellent spoken and written English with strong client-facing communication skills.
Comfortable selling through video calls, phone calls, email, and other remote channels.
Experience managing a sales pipeline and using CRM platforms.
Strong commercial awareness and ability to communicate value rather than relying on price.
Self-motivated, accountable, and comfortable working toward ambitious revenue targets.
Experience within Tech, SaaS, software, or other B2B technology industries is preferred.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth global companies and innovative products
📈 Clear progression path into senior sales or leadership roles
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Tampa, United States; Clearwater, United States
Workplace: onsite
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Are you ambitious, sales-driven and love building relationships with a diverse range of customers? Then join our Retention team and help us grow and retain our customers. The focus is on loyalty, retention, and providing solutions to meet customer needs.
Retain customer renewal accounts and cross-sell into different product groups
Demonstrate the value of our software vs other competitors
Answer basic questions about setup and product functionality
Promptly respond to email/ticket requests to retain customers
Convert termination or cancellation requests into win-back opportunities
Deliver prompt and accurate submission of any required documentation, notes and record keeping in our proprietary systems (Ticket system, CRM)
Maintain a productivity level that is consistent and at least on average with the team
Qualifications:
We are seeking English or Portuguese fluency for this position
College Degree or minimum of 1 year of directly related experience, (Collections/Retention B2B, SaaS environment)
Well-developed written and verbal communication skills
Negotiation and conflict resolution - the ability to handle escalated customer interactions
Time management- the ability to multi-task and handle a high volume of calls, tickets, emails, etc.
Proficient in Microsoft Suite products and CRM tools, (Freshdesk)
Proven record of hitting and exceeding quotas
What we offer:
Work location is Onsite in Midtown Tampa, FL
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
DRW is actively seeking a
Senior Linux Engineer
for our Linux Engineering Team.
The Linux Engineering Team is responsible for providing a highly performant, scalable, and stable infrastructure that enables trading desks, developers, and our internal customers to run their applications as efficiently and deterministically as possible. Our team takes pride in leaving our environment cleaner than we found it and ensuring our users have a consistent experience.
We don’t just churn through tickets; we actively engage with our users and seek to understand what they need from their Linux environment. We need internally motivated people who take ownership of issues and projects, and consistently follow through. If you have a strong belief in automation, consistency, scalability, and simple design, you’ll be right at home.
What you’ll be working on:
Collaborating with a global Linux Engineering team for coordinating work, engineering projects, changes, and on-call schedules
Serving as a liaison between the Linux Engineering team and various trading desks and teams
Configuring, deploying and maintaining DRW’s Linux environments in a declarative and repeatable manner
Actively monitoring the health of our entire Linux server environment; performing day to day troubleshooting
Application packaging and maintenance of software repositories
Automating repetitive system administration tasks
Evaluating and recommending new hardware and software technologies or solutions
You will be an ideal member of the team if you have:
Experience working with configuration management tools, ideally Ansible, Chef, or Puppet
Scripting and automation experience with one or more of the following: Bash, Python, or another high-level programming language
Extensive Linux support and engineering experience in a large (10,000+ server) high availability environment
Strong knowledge of Red Hat-based and Debian-based platforms (CentOS, Rocky, Alma, Oracle, Ubuntu)
Solid understanding of protocols such as Kerberos, DNS, and DHCP, and applications like Kubernetes, VMware, and Openstack.
Previous experience tuning and debugging Linux systems for high performance, low latency trading applications
A firm understanding of IP networking, routing, and multicast traffic
The annual base salary range for this position is $200,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management.
Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers.
Requirements:
— 4+ years in product management on B2B SaaS with full lifecycle ownership
— Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred
— Strong technical fluency including reading API responses and understanding data models and rate limits
— Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus
— Experience writing specs for AI coding agents is a plus; willingness to learn required
— Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly
— Availability 20 hours/week during US business hours with intent to go full-time
Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration.
The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours.
To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.
Location: Hamburg
adjoe builds the technologies behind mobile apps growth and monetization. adjoe Ads is our programmatic in-app advertising platform that seamlessly connects advertisers and publishers through direct integration of our Android and iOS SDKs. Every ad decision happens in under 200ms across 10 million daily users, powered by real-time bidding algorithms and user quality prediction models that match the right ad to the right user at the right moment.
Where 50 Billion Daily Predictions Begin
The User Experience team is the origin point of adjoe Ads. Everything the system knows about a user, every prediction the ML models make, every bid placed in an auction. It all starts with code this team ships.
The team owns two responsibilities. On the SDK side, a native Kotlin and Swift code runs inside hundreds of publisher apps. It participates in 120 million daily auctions, renders ad creatives across multiple formats, and captures the behavioral signals that power 50 billion predictions per day. The constraint that defines this work: you're executing inside someone else's app, on someone else's device, with zero tolerance for instability. Every ad impression has to feel native and fast to the user.
On the analytics side, the dashboards, investigation tools, and data frameworks that turn raw data into decisions: real-time revenue performance across active campaigns, infrastructure cost visibility, and data quality assessments. If a number matters to the business or to engineering, this team makes it accessible.
Your Mission & Who We Are Looking For:
- Auction & Marketplace Analytics: You will monitor core ad exchange KPIs—including bid rates, win rates, timeout rates, eCPM, and render rates—and run deep dives to uncover bidding patterns and supply path optimization (SPO) opportunities. We are looking for someone with 2–3 years of experience as a Data or Product Analyst in AdTech (Programmatic, Ad Exchange, SSP, or DSP) who understands what drives marketplace health and revenue.
- A/B Testing & Revenue Strategy: You will design, track, and evaluate A/B tests for product features, floor pricing rules, and traffic shaping algorithms. We are looking for a data-driven thinker who loves solving business puzzles, testing commercial hypotheses, and proving what actually moves the needle on product performance.
- Advanced Data Extraction: You will query massive datasets to turn millions of raw ad events into clear business answers. We need advanced SQL skills to effortlessly query billions of rows, spot anomalies, and translate complex metrics into clear, actionable recommendations for our product and demand teams.
- Traffic & Cost Efficiency: You will analyze bid request data to identify inefficient traffic and help product managers design smart routing rules. We need an analyst who can balance top-line revenue with operational costs, finding ways to streamline traffic (Queries Per Second) without sacrificing publisher earnings.
- Executive Dashboarding & Reporting: You will build automated, easy-to-read dashboards that give Product, Engineering, and Demand Partnerships real-time visibility into campaign performance. We are looking for hands-on experience with BI tools like QuickSight, Tableau, Looker, Power BI, or Redash to make key business numbers intuitive and accessible to everyone.
- Agile Project Execution: You will balance scheduled analytics projects with quick-turnaround deep dives when marketplace metrics shift unexpectedly. We need a hands-on, proactive analyst who thrives in a fast-paced environment and can independently manage multiple analytical priorities.
🌎 WE WELCOME APPLICATIONS FROM TALENT WORLDWIDE AND PROVIDE RELOCATION SUPPORT TO HAMBURG, GERMANY FOR THOSE READY TO JOIN OUR TEAM.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the team
The Customer Experience team at Nebius handles thousands of requests every month — quota applications, billing operations, planned enterprise cluster upgrades, and incident notifications. Volume has grown 130% over seven months and continues to grow alongside our customer base.
We are building a dedicated automation team to turn repetitive manual work into scalable, maintainable systems: LLM-powered agents, self-service flows, and infrastructure tooling. The goal is to make Customer Service capacity independent of headcount growth.
The role
We are looking for a technical leader to build and lead this team. You will start as an individual contributor, establishing the technical foundation, then take on management responsibilities as the team grows — without stepping away from hands-on engineering work.
Your responsibilities will include:
Design and build automated systems that handle thousands of support operations per month — quota requests, billing, account management, DSR
Develop LLM-powered agents that help support engineers resolve complex tickets in real time
Create tooling for planned cluster operations: Terraform automation, runbook execution, Soperator integration
Build self-service flows that reduce load on the support team without degrading the customer experience
Hire and grow a team of automation engineers
Define the technical roadmap together with the Head of Customer Service
Build integrations with Jira, billing APIs, and internal Nebius systems
Track key metrics: automation rate, ticket deflection, engineer hours saved
We expect you to have:
7+ years of software engineering experience, including 2+ years as a tech lead or engineering manager
Strong Python skills and hands-on experience with REST APIs and system integrations
Experience building automation pipelines or workflow systems in production
Practical experience with LLM APIs and building AI agents
Experience working with ticketing systems (Jira or equivalent) at the API level
Fluency in English, written and spoken
It will be an added bonus if you have:
Experience with Terraform and infrastructure automation
Knowledge of Kubernetes and cloud-native stack
Experience with
N8N
, Temporal, or similar workflow automation tools
Understanding of cloud billing, quota management, and compliance workflows
Background in support engineering, DevOps, or customer success engineering
Examples of outcomes you could drive:
Automate quota request processing and free up the equivalent of 2,400+ engineer hours annually
Build an internal Q&A agent that reduces response time on complex Chat tickets from 30 minutes to under 5
Develop cluster upgrade tooling that compresses a multi-day operation into a matter of hours — as the number of enterprise clusters keeps growing
#LI-SS1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Endpoint & End-User Support
Run the daily operation and maintenance of company laptops (macOS first, plus Windows), mobile devices (iOS and Android), IP phones and other desktop IT equipment.
Handle device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting and issue resolution.
Create and maintain IT knowledge-sharing documents, SOPs and the service desk knowledge base, and keep improving employees' IT service experience and satisfaction.
Office IT & Infrastructure
Maintain office IT systems: IP phones, video conferencing and wireless presentation systems, printers, CCTV and access control.
Support server room operations, structured cabling, UPS systems, switches, access points and routine inspections.
Test and monitor office Wi-Fi, wired networks and VPN connections daily, troubleshoot network issues, and track infrastructure availability and performance through dashboards and alerts.
Regional Support & Vendors
Support regional offices with IT rollouts, new office setups and on-site project delivery, travelling when required.
Implement Global IT strategies, technical standards, guidelines and solutions.
Manage vendor relationships and coordinate equipment procurement, installation, maintenance and technical support with external service providers.
AI & Automation
Work with teams across the business to find valuable AI and automation opportunities, and deliver them end to end.
Build, test and maintain internal tools, AI agents, AI skills and MCP integrations against REST APIs.
Use AI to improve troubleshooting, ticket handling, documentation and reporting, and measure the impact.
Drive adoption through demos, training and hands-on support, especially for non-technical colleagues.
What We Look For In You
Bachelor's degree or above; computer science, software engineering, networking or related majors preferred.
3+ years in IT support, IT engineering or a similar hands-on technical role. Experience in large IT companies preferred.
Hands-on operation and maintenance experience across Windows, macOS, Wi-Fi, VPN and smart office systems.
Basic knowledge of servers, networking, audio-visual systems and electrical principles, including Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers, firewalls and VPN.
Software engineering ability: strong Python (or an equivalent language) plus PowerShell or Bash, comfortable with Git and code review, able to build, test, document and maintain internal tools and integrations against REST APIs. Please be ready to share a portfolio, GitHub profile or examples of tools you have built.
Hands-on AI practitioner: a daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents, AI skills or MCP integrations.
Comfortable working directly with business stakeholders to turn unclear requirements into practical solutions, and able to present and train non-technical users. Strong communication, presentation and facilitation skills.
Proactive problem-solver who works well independently and with others, with flexibility on working hours (including evenings and weekends when needed) and on travel to regional offices.
Fluent in spoken Malay, English and Mandarin.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
What we’re looking for:
We are seeking a skilled and experienced Senior Revenue Operations Support Manager to join our Revenue Operations Support team. This position will be based out of Singapore and assist our APAC region. You will play a crucial role in managing our background operations utilizing our Salesforce and CLM systems in support of internal stakeholders. You will be engaged in projects to enhance current processes as well as suggest improvements to existing processes. You’ll drive operational excellence and ensure that actions are aligned with company policies and processes.
Responsibilities:
Directly support sales and customer success by resolving tickets related to sales process and systems
Independently review requests and troubleshoot to understand technical challenges, define root causes, and resolve problems.
Verifying data accuracy of sales orders
Effectively liaise between Sales, Customer Success, Contracts, Pricing and Finance to resolve issues for the sales team
Follow documentation to complete ongoing tasks, identify areas for process improvement, create documentation for new tasks, and train new team members to complete ongoing tasks
Execute existing tests and write new test scenarios to complete user acceptance testing of changes related to salesforce
Own projects to roll out operational support for new initiatives - generate documentation, train operations teammates, and work cross functionally to make post-launch improvements
Able to lead and develop operational projects which enhance processing speed and efficiency
Qualifications:
5-10 years of relevant experience in a sales operations role
Experience as a user of Salesforce within quote to cash business processes
Proficient in Salesforce skills needed to complete daily troubleshooting, ticket resolution and projects.
You enjoy taking initiative and making suggestions for improvements
Detail oriented with high capability for detecting inconsistencies.
Proficient with Excel/Google Sheets
Strong time management skills, as well as excellent verbal and written communication skills
Strong work ethic and organizational skills
Experience at SaaS company preferred
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоjuniorМожно работать из любой страны
Удалённо Remote, worldwide, with strong overlap with CET hours; â¸Â We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives
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