Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.
- Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).
- Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.
- Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness.
- Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.
- Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security.
- Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.
- Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.
- Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.
WHO YOU’LL WORK WITH
You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
WHAT YOU’LL BRING
- 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.
- Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.
- Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible.
- Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.
- Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.
- Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs.
- Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.
EVEN BETTER...
- Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001.
- Experience working in and/or supporting fintech or AI companies globally
- Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.
- Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.
- Prior experience in customer-facing, sales-adjacent, or deal-support contexts.
- Experience automating global security and compliance workflows.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $144,000-181,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D. grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#-LI-AV1
#LI- remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $163,000-204,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: San Francisco, California
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
Compensation Details
Please note this role can be filled at either the Manager or Senior Manager levels. Details for base salary at the Manager level are listed below, but please note the OTE range for the Manager role is 205,600 - 308,400. Additionally the base salary for the Senior Manager level is 186,600 - 279,900 and the OTE for the Senior Manager level is 248,800 - 373,200.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200
—
$231,300 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Mexico City
Workplace: hybrid
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking a passionate, proactive, and results-driven Partner Account Manager who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in Mexico City, Mexico. Responsibilities:Partnership DevelopmentBuilding strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needsUsing strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunitiesManaging renewals of annual agreementsPerforming quarterly business reviews both onsite and remotelyDelivering satisfied partner relationships that result in references, case studies, and renewalsConducting regularly scheduled partner check-in calls to determine how to maximize client satisfactionPartner SalesLead generation processLead the qualification process with the partnerSales strategy discussionMeeting confirmation and participation with a clientTight collaboration with the sales team for the fastest progressPartner AcquisitionDeep search in social media and identify/contact potential partners for new business opportunitiesAcquire new target partners and supervise the onboarding provisionRequirements:Minimum 5-7+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievementExperience in managing partners' accountsExcellent interpersonal skills and an ability to build strong relationships with partners strong personal network within the regionDriven, highly motivated, and passionate about salesProfessional sales training would be an advantage but not essentialFluent in English — both verbal and writtenUnderstanding of CRM and BPM applications, experience in executing business solutionsProficient in Microsoft Office Suite, particularly in Excel & PowerPointInterpersonal skillsStrong analytical and problem-solving skillsExceptional organizational and communication skills — both verbal and writtenComfort working in a fast-paced, ever-changing environmentSuccessful multi-tasker with the ability to act autonomouslyAbility to identify and focus on their highest-revenue potential partnersUnderstand key industry trends and dynamicsAble to build and maintain lasting relationships with partnersStrategic thinkingSelf-motivated, with high energy and an engaging level of enthusiasmHigh level of integrity and work ethicResult-driven What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities
Partnership Development
Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needs
Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
Managing renewals of annual agreements
Performing quarterly business reviews both onsite and remotely
Delivering satisfied partner relationships that result in references, case studies, and renewals
Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction
Partner Sales
Lead generation process
Lead the qualification process with the partner
Sales strategy discussion
Meeting confirmation and participation with a client
Tight collaboration with the sales team for the fastest progress
Partner Acquisition
Deep search in social media and identify/contact potential partners for new business opportunities
Acquire new target partners and supervise the onboarding provision
Requirements
Minimum 5-7+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
Experience in managing partners' accounts
Excellent interpersonal skills and an ability to build strong relationships with partners strong personal network within the region
Driven, highly motivated, and passionate about sales
Professional sales training would be an advantage but not essential
Fluent in English — both verbal and written
Understanding of CRM and BPM applications, experience in executing business solutions
Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint
Interpersonal skills
Strong analytical and problem-solving skills
Exceptional organizational and communication skills — both verbal and written
Comfort working in a fast-paced, ever-changing environment
Successful multi-tasker with the ability to act autonomously
Ability to identify and focus on their highest-revenue potential partners
Understand key industry trends and dynamics
Able to build and maintain lasting relationships with partners
Strategic thinking
Self-motivated, with high energy and an engaging level of enthusiasm
High level of integrity and work ethic
Result-driven
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Location: United States
Sr. Ad Sales Director - US
Remote - US - West Coast preferred
About Brave
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index and we’re just getting started. Already over 110 million people have switched to Brave for a faster, more private web. Millions more switch every month.
Summary
Brave is looking for a talented Sr. Ad Sales Director with demonstrated success in selling Advertising campaigns in a Search or Browser environment. Two years ago we launched Brave Search Ads in the United States, Canada, the United Kingdom, France, and Germany. Today search advertising clicks on Brave’s independent and privacy-preserving search engine have grown by 15x in the past year alongside organic search query growth of 80% (656 million in January to 1.19 billion in December).
Today, Brave partners with more than half of the top 25 paid search buyers globally, including, but not limited to Amazon, B&H Photo, Booking.com, Stubhub and Wayfair. In this role, you will help bring existing clients and new advertisers to Brave Search Ads and foster ongoing relationships with new advertisers. You will fast-track Brave’s revenue and growth by adding to our base of clients and increasing our Ad revenue across the US, Canada, UK, France or Germany.
Responsibilities:
● Bring qualified advertising clients and convert them to Brave and find new clients to grow Brave revenue.
● Communicate business cases and create value proposals for potential customers and drive the client acceptance.
● Foster relationships, and lead discussions and negotiations with partners from C-level execs to key functional leads
● Own, maintain, and develop a pipeline of potential advertiser leads.
● Work cross-functionally with all departments as needed as we develop and onboard partners
Requirements
● Experience working in an Ad sales environment.
● Demonstrated success in selling Search related campaigns and able to produce existing clients to give positive review of your services
● Highly organized in managing all aspects of client service
● Experienced in executive-level presentations, both internally and externally
● 7+ years of business experience, but more preferred
● We are considering candidates who reside in US, Canada, UK, Germany or France
Working at Brave
● Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech
● Highly competitive salaries & benefits, and generous home-office stipends
● Fully remote team (no office, no commute)
● Welcoming, humble, ridiculously smart teammates, and a truly flat org structure
● Opportunity to get in early at a hyper-growth company, and revolutionize the web
● Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?
Compensation - 150-160K x 2 OTE
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption.
You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations.
WHAT YOU'LL DO
- Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires.
- Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures.
- Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems.
- Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data.
- Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across regions and configurations.
- Debug and harden systems: Dive deep into complex infrastructure problems spanning networking, authorization, Kubernetes, and cloud services to make our enterprise platform more robust and diagnosable.
- Partner with go-to-market teams: Collaborate with Sales and Customer Success to understand enterprise infrastructure requirements, scope technical solutions, and unblock deployments.
- Contribute to technical strategy: Help define SLAs/SLOs for enterprise infrastructure reliability; participate in build-vs-buy decisions for complex infrastructure capabilities.
REQUIRED SKILLS AND EXPERIENCE
- 4+ years of experience in Infrastructure Engineering, Platform Engineering, or similar roles.
- Strong programming skills in Go, Typescript or Python; you write high-quality, well-tested code.
- Experience with Kubernetes and cloud-native technologies in production environments.
- Solid understanding of cloud networking: VPCs, peering, private connectivity, load balancers, DNS.
- Experience with infrastructure as code (Terraform) and configuration management.
- Familiarity with authentication and authorization systems: OAuth/OIDC, RBAC/ABAC models, policy enforcement.
- Familiarity with security and encryption fundamentals: TLS, encryption at rest, key management concepts.
- Strong debugging skills with an ability to trace issues across distributed systems.
- Excellent written communication; you can explain technical tradeoffs clearly to both engineers and non-technical stakeholders.
NICE TO HAVE
- Experience with Google Cloud Platform (GCP) services, networking, and IAM.
- Experience building multi-tenant or single-tenant SaaS infrastructure.
- Familiarity with enterprise compliance frameworks (SOC 2, FedRAMP, HIPAA) and how they translate to infrastructure requirements.
- Experience with customer-managed encryption keys (CMEK/BYOK) implementations.
- Background in developer platforms, cloud IDEs, or developer productivity products.
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Germany
Workplace: hybrid
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For:Senior Solutions Consultant to support the development of the DACH Region providing technical expertise and experience to the team, customers, and partners. As a Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Creatio’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.The role is based in Germany.Responsibilities:Customer Oriented:Conduct key customer meetings with Sales Executives, offering technical expertise and support on product development roadmap.Develop vision and strategies for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.Assist in the production of RFPs and other proposals to clients.Design and deliver high quality technical Proof of Concepts for prospective customers.Represent products to customers and at field events such as conferences, summits, seminars, etc.Partner Oriented: Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.Assist partners in defining sales strategies based on product specifics and capabilities.Company and Team-Oriented:Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.Participate in defining deal-win strategies and region development strategies.Present technical and business aspects of proposed solutions to a C-Level audience.Requirements:Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals, that involves sales scenarios (e.g. custom POCs and demos).Technical depth to respond to all functional and technical elements of RFIs/RFPs.Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.In-depth knowledge of the DACH market dynamics, including industry trends, competitor landscape, and regulatory environment.Experience in CRM, BPM, No-Code/Low-Code Platforms will be a plus.Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.Proven success conveying customer requirements to Product Management teams.Recent experience programming within a modern web or enterprise development systems will be a plus.Familiarity in production environments (application servers, web servers, databases) will be a plus.Proven ability to work independently as well as collaboratively in cross-functional teams.Good command of English.Fluent German (C1/C2 or native level) is required, as the role involves working closely with partners and stakeholders across the DACH region. Professional communication in German is essential.Strong analytical and strategical problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.Willingness to travel as needed to meet with clients and attend industry events.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We are seeking an experienced
SEO Strategist
to join our Growth team. This role is embedded in the product: shaping how the site is found and structured, and turning that into work engineering can ship without trading away the user experience.
Job Responsibilities
1.Strategic Enrichment (Onsite, Linkbuilding, GEO)
:
On-site: Audit existing assets to identify content gaps, semantic opportunities, and structural improvements.
Linkbuilding: Move beyond standard outreach by designing high-impact acquisition strategies that build genuine authority.
GEO (Generative Engine Optimization): Help our adaptation to the AI era. Develop strategies specifically designed to capture visibility in AI-generated search experiences (SGE, ChatGPT, etc.).
2.
Collaborative Innovation:
You will generate new growth ideas, utilizing the expertise of our Onsite, Linkbuilding and Innovation Teams. You are expected to consult with them to validate concepts and refine execution plans before presenting the final roadmap to the C-suite. That includes identifying when an SEO gain is not worth the user-experience or product cost.
3. Internal Consultation:
Act as a subject matter expert during weekly operations meetings. You will guide the direction of current tasks, helping the team troubleshoot roadblocks and optimize their approach for better yield. Translate findings into acceptance criteria engineering will accept.
4. Advanced Analysis:
Monitor performance trends using Google Search Console and third-party tools. You will measure the success of your specific initiatives based on traffic impact and visibility growth.
You’ll thrive here if you have
Proven Strategic Experience:
5+ years in SEO Strategist position within a large Product company, with a portfolio of specific strategies you designed that led to measurable growth with product-first approach. Designed and executed a worldwide SEO strategy for a project.
Large Product Experience:
experience working on large Products with thousands of pages across several languages or countries.
Technical Diagnosis:
Comfortable doing the technical investigation yourself and turning it into clear insights and requests.
Modern SEO Stack:
Demonstrated understanding and proven results of Generative Engine Optimization (GEO).
Collaborative Mindset:
You thrive on combined effort. You are comfortable vetting your ideas with operational leads to ensure they are actionable.
Analytical Mastery:
Expert proficiency in Google Search Console, Ahrefs, SEMRush, and Screaming Frog. You must be able to translate data into a strong business case.
Communication Skills:
Ability to articulate complex SEO concepts to C-level stakeholders while providing clear, precise technical context to operational teams.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches at the office, and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (45 minutes);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job offer.
Location: United States
Workplace: remote
Lionbridge is currently seeking freelance English Transcribers based in the United States to collaborate on a project with one of the world's leading education companies.
Position Requirements:
· Native-level proficiency in English
· Residency in the United States
· Previous transcription experience
· Typing speed of at least 55 words per minute
· A bachelor’s degree in a language-related field (such as Linguistics, TESOL, Language Studies, or English) is advantageous but NOT a must, same with teaching experience is a plus
Project Details:
· Work Scope: A minimum of 10 to a maximum of 20 hours per week, with a purchase order created after each week of work.
· Duration: The project is scheduled to commence in late February or early March and will conclude in mid-May.
· Training: Participants must successfully complete specific training, which includes a speed test and two rounds of training, totaling approximately 8-10 hours. Compensation is provided for training hours.
o Training Structure:
§ 0.5-hour typing speed test. Upon passing,
§ Round 1: 3-5 hours. Upon passing,
§ Round 2: up to 4 hours.
· Rate: $20 per hour
Technical Requirements:
· Headphones
· High-speed internet connection
· Computer
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
PointClickCare is searching for a Principal Software Data Engineer who will contribute to all phases of the software development life cycle, and will play a crucial role in designing, developing, and maintaining large scale Data Platform and data pipelines based on microservices architecture, while also encouraging and optimizing the daily execution of technical excellence across an empowered team.
This is a hands-on leadership role, requiring the ability to enhance and implement batch and real-time data solutions already in progress, mentor other team members, and deliver both business and technical objectives through ambiguity and uncertainty.
This is an opportunity to shape the future of our data ecosystem. You’ll work with a passionate team and modern technologies to drive innovation that impacts the entire organization. The ideal candidate thrives as an individual contributor, while making a significant technical impact and elevating the team’s capabilities.
To succeed as a Principal Software Data Engineer at PointClickCare, you need to be collaborative, adventurous and passionate. Collaborative means that you’re enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. Adventurous means that you’re not afraid to dive into uncharted technical territory and get your own hands dirty, while supporting and driving delivery of complex features through a dedicated Scrum team. Passionate means that you’re eager to learn and share knowledge that drives the team forward, and excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
-Lead and guide the design and implementation of scalable distributed systems based on Java microservices
-Engineer and optimize data pipelines using solutions like Apache Hudi, Apache Trino, Azure ADLS
-Collaborate cross-functionally with product, analytics, and AI teams to ensure data is a strategic asset
-Advance ongoing modernization efforts, deepening adoption of event-driven architectures and cloud-native technologies
-Drive adoption of best practices in data governance, observability, and performance tuning for data workloads
-Embed data quality in processing pipelines by defining schema contracts, implementing transformation tests and data assertions, enforcing backward-compatible schema evolution, and automating checks for freshness, completeness, and accuracy across batch and streaming paths before production deployment
-Establish robust observability for data pipelines by implementing metrics, logging, and distributed tracing for streaming jobs, defining SLAs and SLOs for latency and throughput, and integrating alerting and dashboards to enable proactive monitoring and rapid incident response
-Foster a culture of quality through peer reviews, providing constructive feedback and seeking input on your own work
What qualifications we’re looking for:
-Principal Software Data Engineer with at least 10 years of professional experience in software or data engineering, including a minimum of 4 years focused on data pipelines (batch and streaming)
-Proven experience driving technical direction and mentoring engineers while delivering complex, high-scale solutions as a hands-on contributor
-Strong understanding of event-driven architectures and distributed systems, with hands-on experience implementing resilient, low-latency pipelines
-Practical experience with cloud platforms (AWS, Azure, or GCP) and containerized deployments for data workloads
-Fluency in data quality practices and CI/CD integration, including schema management, automated testing, and validation frameworks (e.g., dbt, Great Expectations)
-Operational excellence in observability, with experience implementing metrics, logging, tracing, and alerting for data pipelines using modern tools
-Solid foundation in data governance and performance optimization, ensuring reliability and scalability across batch and streaming environments
-Proven experience with Lakehouse architectures and related technologies, including Apache Hudi, Azure ADLS Gen2, HDFS, and other big data technologies (Trino, Databricks, Spark)
-Strong collaboration and communication skills, with the ability to influence stakeholders and evangelize modern data practices within your team and organization.
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $167,700-209,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
What your day-to-day will look like:
Identify, prioritize and execute tasks in the software development life cycle.
Work with business to iterate over software requirements.
Develop tools and applications by producing clean, efficient code.
Automate tasks through appropriate tools and scripting.
Analyze and debug systems.
Perform validation and verification testing in a test-driven manner
Review the work of others, and invite others to review your work.
Collaborate with internal teams and vendors to fix and improve products.
Ensure software is up-to-date with latest technologies.
Work with distributed computing systems like Apache Hudi and Trino for big data processing.
What qualifications we’re looking for:
Experience with
distributed computing tools like Apache Hudi, Spark, Kafka, Flink, Beam, Trino, DataBricks and other big data technologies.
Experience with
distributed storage
systems like ADLS, HDFS, S3, DLT etc.
Familiarity with Hadoop, Spark, Databricks or other distributed computing systems.
Understanding of data partitioning and sharding techniques.
Knowledge of distributed computing principles and how they apply to large-scale data processing.
Experience in writing clean code that performs well at scale using languages such as Python, Java etc.
Knowledge of relational databases (e.g. Microsoft SQL Server, MySQL).
Solid experience writing RESTful API endpoints.
Absolutely love TDD and have working knowledge of it.
Proficient in GIT.
Experience using system and performance monitoring tools (e.g. New Relic, DataDog).
Excellent organization, critical-thinking and personal leadership skills
Self-starter with the ability to deliver with minimal supervision.
Being okay with the uncomfortable feeling that comes from learning new things.
Team player.
Analytical mind with problem-solving aptitude.
Proven experience as a great Engineer.
BSc/BA in Computer Science or a related degree
.
Bonus points for:
Experience with distributed computing
Experience writing code/scripts in Python
Experience with Spring Boot.
Nice to have React, Selenium automation and cloud experience.
Experience with Docker, Kubernetes and Istio.
Experience with Ansible.
Experience with Jenkins CI/CD pipeline.
Linux and IP networking knowledge.
Experience with AWS/Azure cloud services or equivalent.
Experience with SAML, OAuth and OpenID Connect.
Experience working on a SaaS product.
Experience with Service Oriented Architecture.
Knowledge of scripting languages such as Python, Bash or Groovy.
On-call experience with production grade systems.
Has mentored others in a professional setting.
Generative AI Code Assistants
- Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
#LI-AV1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle.
Responsibilities:
Collection and elaboration of business requirements from customers, partners, external community, and internal users.
Organization and prioritization of requirements in the company's information resources.
Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.
Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.
Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.
Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.
Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.
Implementing product functionality using the platform's No-code tools.
Organizing and conducting training sessions for company employees on the features of new releases.
Skills & Qualifications:
3+ years of experience as a Product Manager or Product Owner.
Hands-on experience with AI technologies and no-code platforms.
Deep understanding of the data management and web technologies.
Developer or system analyst background would be beneficial
Expertise in product concept development.
Proficiency in collaborating and integrating with technology partners to deliver joint products.
Experience in collaborating with a team on application architecture and making informed architectural decisions.
Profound understanding of the software development lifecycle.
Competence in analyzing the IT solutions market and understanding user needs and expectations.
Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.
Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.
Proficiency in English and Ukrainian languages.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle. Responsibilities:Collection and elaboration of business requirements from customers, partners, external community, and internal users.Organization and prioritization of requirements in the company's information resources.Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.Implementing product functionality using the platform's No-code tools.Organizing and conducting training sessions for company employees on the features of new releases. Skills & Qualifications:3+ years of experience as a Product Manager or Product Owner.Hands-on experience with AI technologies and no-code platforms.Deep understanding of the data management and web technologies.Developer or system analyst background would be beneficialExpertise in product concept development.Proficiency in collaborating and integrating with technology partners to deliver joint products.Experience in collaborating with a team on application architecture and making informed architectural decisions.Profound understanding of the software development lifecycle.Competence in analyzing the IT solutions market and understanding user needs and expectations.Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.Proficiency in English languages.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities:
Collection and elaboration of business requirements from customers, partners, external community, and internal users.
Organization and prioritization of requirements in the company's information resources.
Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.
Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.
Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.
Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.
Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.
Implementing product functionality using the platform's No-code tools.
Organizing and conducting training sessions for company employees on the features of new releases.
Skills & Qualifications:
3+ years of experience as a Product Manager or Product Owner.
Hands-on experience with AI technologies and no-code platforms.
Deep understanding of the data management and web technologies.
Developer or system analyst background would be beneficial
Expertise in product concept development.
Proficiency in collaborating and integrating with technology partners to deliver joint products.
Experience in collaborating with a team on application architecture and making informed architectural decisions.
Profound understanding of the software development lifecycle.
Competence in analyzing the IT solutions market and understanding user needs and expectations.
Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.
Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.
Proficiency in English and Ukrainian languages.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Paris
Workplace: Remote
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 1,000+ employees, 8 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Paper.io, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team helps maximize the potential of each Voodoo product within the ecosystem. Our Growth team is split across several areas of expertise, such as user acquisition, ad monetization, video ads, playable ads, and influencer marketers. Being part of the Growth Team at Voodoo requires strong operational excellence and creativity in order to constantly adapt and stay ahead of the market.
The core mission of the Playable Ads team is to create engaging and interactive advertising experiences that captivate audiences and drive conversions. We work with playable developers and coordinators that turn a game into an HTML interactive ad experience. Your main mission will be to produce high-performing ads by creating and uploading them to our various ad networks.
ROLE
We are looking for talented individuals interested in creating playable ads that let users try our games! To succeed in this role, you need extensive Unity development experience with a past of creating unique user experiences for a global audience. You will be converting existing games into playable ads and collaborating on the creation of tools for other interactive ad formats.
- Transform existing games into interactive user experiences
- Optimize playable ads for the best user experience, scalability, and adaptability
- Integrate an analytics solution to measure interactions and gain insights to offer the best user experience
- Build interactive playable templates that can be customized by graphic designers
- Contribute to cross-functional initiatives (e.g. testing new tools, implementing new processes, etc.)
- Develop a deep understanding of how your creations perform and why
- Work within a small creative squad with amazing people from diverse backgrounds and nationalities
- Have the opportunity to cover different product scopes (e.g., hypercasual, casual, consumer apps, etc.)
- Become a creative expert in mobile gaming: benchmark what our competitors are doing, experiment with new ideas
PROFILE
- Fully proficient in playable ad creation or in developing Unity projects (size optimized to be used as playable)
- Experience creating playable ads in Unity (Luna), Cocos Creator or any relevant platform
- Adequate knowledge of object-oriented programming and web game development
- Proactive problem diagnosis and creative problem-solving skills
- Fluent in English, both oral and written
- 3+ years of experience in a similar role
- Deeply familiar with the mobile gaming market, in particular, hyper casual and casual games
- Creative mindset and knowledge in game design
- Familiarity with 3rd party SDKs, analytics, and A/B testing in mobile games (preferred but not essential)
- Hands-on experience with AI-assisted development (Claude Code, Codex, Cursor) and asset generation (Scenario, Flux, ElevenLabs)
BENEFITS
Competitive salary and other benefits according to the country you reside in.
Full remote for candidates based abroad, with relocation to Paris subject to discussion. Hybrid for candidates based in France.
Location: NYC or Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritization of future project initiatives based on risk and execute on cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation we encourage you to apply!
You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.
What You'll Do
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimizations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $161,000-$220,000 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, colour, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
California Residents: CCPA notice
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky.
- Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Cloud Infrastructure: You have hands-on experience with cloud hosting providers like AWS.
- Technical Environment: You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form/test assumptions quickly.
TIMEZONES & LOGISTICS
- Role: Full-time position.
- Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Senior Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular,Vue.js)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
УдалённоseniorRemote, Canada
УдалённоseniorRemote - US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorRemote, US; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридMexico City
seniorUnited States
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридGermany
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоRemote, USA
ГибридseniorMississauga
УдалённоPoland
УдалённоUkraine
УдалённоFull remote for candidates based abroad, with relocation to Paris subject to discussion; Hybrid for candidates based in France
УдалённоГеография найма не уточнена
УдалённоTIMEZONES & LOGISTICS; Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts)