Location: Warsaw; Barcelona
Workplace: hybrid
About us:
Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone.
Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users. Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market.
We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design.
We are searching for an experienced QA automation engineer who will join our team and work on improving quality of our constantly growing product.
Responsibilities:
Write and maintain automated tests for Web, Android, Windows, iOS, macOS platforms applications
Collaborate with the product, development and delivery teams
Monitor and report of tests progress utilizing modern tools and methods
Proactively share best practices, ideas and knowledge with the team
Requirements:
3+ years of experience in test automation (at least 2 years with web and api automation)
Programming skills with Java and Kotlin (or willing to learn Kotlin)
Proficient in automation tools such as Selenium, Appium, and testing frameworks like JUnit, TestNG
Experience with REST, GraphQL, gRPC
Hands-on experience with IntelliJ (or other JetBrains IDEs)
Experienced with browser developer tools in Chrome, Safari, and Firefox, basic JavaScript knowledge
Experience in writing clean, maintainable, and easily readable code
Excellent communication and problem-solving skills
Attention to detail and a passion for delivering high-quality results
Upper-Intermediate English level
Knowledge of Russian language
As part of the hiring process, you will be asked to
complete a test.
Please note that you should be prepare working as a Contractor under B2B service agreement.
What we offer:
- Great work environment that balances freedom and responsibility
- Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge
- We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year
- Company computer equipment by request
- Education courses for our team members, and we're willing to allocate funds toward your training expenses
- English classes on our corporate platform
- Offline company events in Lithuania and online team-building
- Unlimited free Planner5D subscriptions
ГибридWarsaw; Barcelona; From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market
Задачи:
— Разработка новых страниц и компонентов.
— Поддержка и улучшение существующего функционала.
— Создание адаптивных пользовательских интерфейсов.
— Интеграция с backend через REST API.
— Работа с формами, состоянием приложения и обработкой ошибок.
— Использование и развитие компонентов дизайн-системы.
— Написание unit- и component-тестов.
— Исправление дефектов и участие в code review.
— Взаимодействие с разработчиками, аналитиками, дизайнерами и тестировщиками.
Требования:
— Знание HTML5, CSS3, JavaScript и TypeScript.
— Понимание React, React Hooks и основных возможностей Next.js.
— Умение создавать адаптивные интерфейсы.
— Базовый опыт работы с REST API и асинхронными запросами.
— Понимание локального и глобального состояния приложения.
— Навыки работы с Git.
— Базовые знания Jest и React Testing Library.
— Понимание принципов доступности интерфейсов.
— Соблюдение принципов KISS, DRY, YAGNI и SRP.
— Стремление писать понятный, типизированный и переиспользуемый код.
— Готовность обучаться, принимать обратную связь и работать в команде.
Условия:
— Официальное трудоустройство.
— Ежегодный трудовой отпуск + 2 оклада.
— Небольшие плюшки по праздникам.
— Профессиональный рост и развитие.
— Участие в архитектурных решениях.
— График работы: 5/2, с 08:00 до 17:30.
— Место работы: г. Астана, EXPO C2.3.
Location: Москва
Мы — центр компетенций по работе с данными в одном из ведущих банков страны. Наш контур — это тысячи критических ETL-процессов, обеспечивающих принятие решений на уровне топ-менеджмента и бесперебойную работу розничных сервисов.
Сейчас мы строим платформу индустриализации ETL — это «фабрика по производству пайплайнов», где Core на Scala/Spark, умный CI/CD и прозрачный UI объединены в единый Self-Service продукт.
Мы ищем TechLead, который возьмет на себя архитектурную целостность этого сервиса, сможет вывести команду инструментов на новый уровень надежности и станет связующим звеном между инфраструктурой и командами-потребителями данных.
Обязанности
* спроектировать ядро платформы: построить универсальный ETL-фреймворк на Scala/Spark, полностью абстрагировав бизнес-логику от инфраструктурного кода
* настроить промышленный CI/CD: внедрить автоматический деплой пайплайнов через Git (Dev → QA → Prod) с авто-тестированием, линтингом и бесшовной подгрузкой секретов из Vault
* управлять технологическим стеком: принимать стратегические решения по выбору целевого технологического стека и лидировать процесс перехода на него, внедрение AI
* возглавить команду инженеров: лидировать 3 стрима разработки (UI, CI/CD, Core ETL), выстроить жесткие стандарты Code Review
Требования
* наличие высшего технического образования
* опыт управления командой 8-12 инженеров (Data + DevOps + UI)
* уверенное владение SQL, Scala, Java, Python, Groovy, Bash, JavaScript
* опыт работы с базами данных: Apache Spark, Apache Flink, Apache Iceberg, HDFS, YARN, Kubernetes, S3-совместимые хранилища, ClickHouse, PostgreSQL
* экспертный уровень Jenkins Pipeline as Code (Groovy) с организацией Shared Libraries, опыт настройки многостадийных пайплайнов
* опыт построения отказоустойчивых и высоконагруженных ETL-платформ, понимание микросервисной архитектуры
* базовое знание фреймворка React, проектирование асинхронных систем (опыт с Celery, Redis)
* экспертиза в AI & Инновациях: LangChain/LlamaIndex, RAG, интеграция LLM для генерации кода и аномалийного детектирования, AI-подсказки в UI
Условия
* офисный формат в Москве (ул.Поклонная, 3к1)
* ежегодный пересмотр зарплаты и годовая премия
* расширенный ДМС и льготное страхование для семьи
* уникальная система обучения Сбера для профессионального и карьерного развития
* выгодная ипотека для сотрудников
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* корпоративная пенсионная программа.
Location: Malta
Are you an experienced Software Engineer fascinated about leadership? The Sportsbook Area within Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team. Our Sportsbook Platform is ours – from our Architecture to our Trading teams – we have an in-house platform which hosts our brands offering Sports betting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports – our teams are the backbone to making this happen!
A taster of what you will be doing:
Leading team efforts (engineers, developers, testers) towards successful project delivery
Developing with members of your team to ensure successful completion of business objectives and providing hands-on support with all roll-out services
Motivating the team into improving its performance
Ensuring that every individual can perform at his/her best and supporting personal development via work with HR
Collaborating with various stakeholders, maintaining a focus on business goals
What we are looking for:
Development background in building highly scalable, containerized services and applications
Proficiency in .NET Core, C#, messaging systems (Rabbit MQ) and in-memory databases (Redis, MS SQL), familiarity with modern web technology (Angular, JavaScript, Typescript)
Deep understanding and natural tendency to lean agile principles and practices for product development
Demonstrated ability to build on complex software systems and deliver solutions for business in timely manner
Skills to lead teams effectively, motivate, direct and coach staff
WHAT WE OFFER
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.
CHALLENGE ACCEPTED?
Check out the
Betsson Group Blog
to find out what our employees are talking about.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
About Agoda:
Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company focuses on connecting people to travel destinations and experiences worldwide, leveraging data and technology.
Team and Technology:
Join a team passionate about front-end development, building cutting-edge web applications using Typescript, React, and Redux.
The Opportunity:
As a Front-End Engineering Manager, you will lead a team building scalable, high-performance web applications at a global scale. You will collaborate closely with product managers, designers, data scientists, and cross-functional engineering teams.
Responsibilities:
— Lead a team of engineers to build scalable, reliable, and user-friendly web applications and product experiences.
— Drive development of front-end and full-stack solutions across core product areas.
— Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful user experiences.
— Shape architecture in areas such as state management, SSR, micro-frontends, and API integration.
— Ensure new features are performant, maintainable, observable, and production-ready.
— Guide design of interfaces and workflows that enhance product usability and reliability.
— Improve application quality through best engineering practices including code reviews, testing, experimentation, and continuous delivery.
— Support integration with backend services via REST, GraphQL, WebSockets, and other interfaces.
— Drive technical decisions on performance, reliability, monitoring, and maintainability in production.
— Mentor engineers and grow team capabilities in modern web engineering and product development practices.
Requirements:
— Strong experience leading teams building large-scale web applications with React, Angular, or Vue.
— Solid hands-on expertise in JavaScript / TypeScript and front-end development.
— Strong knowledge of web performance optimization, scalability, and frontend best practices.
— Experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets.
— Proven technical and people leadership with mentoring and coaching skills.
— Effective collaboration with product, design, and engineering stakeholders.
— Contribution to architectural decisions including SSR, micro-frontends, and state management.
— Strong understanding of CI/CD, automated testing, and deployment for web applications.
— Clear communication skills and ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
— Exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala.
— Familiarity with Agile development methodologies.
— Experience with mobile web, cross-platform frameworks, or cloud platforms.
— Experience with analytics, A/B testing, and SEO for large-scale web products.
— Experience building customer-facing products in high-traffic or global-scale environments.
Location and Work Format:
Hybrid work in Bangkok, Thailand, with relocation support.
Компания Rich Mind, работающая в сфере iGaming, приглашает верстальщика для удаленной работы над созданием лендингов с использованием искусственного интеллекта. В обязанности входит верстка и доработка лендингов и новостных страниц, взаимодействие с формами, логами, API и трекерами, а также оптимизация кода и исправление ошибок. В работе предполагается применение AI-инструментов для повышения эффективности. Кандидат должен иметь опыт не менее 1,5 лет, уверенно владеть HTML5, CSS3 и JavaScript, а также иметь опыт работы с формами, API, трекерами и AI-технологиями. График работы — удаленно, пять дней в неделю с гибким началом рабочего дня.
Задачи:
— Работа в крупном FinTech-проекте в роли Fullstack QA Engineer (Middle+).
Требования:
— Опыт в QA от 3 лет;
— Знание C# и опыт написания автотестов (SpecFlow или аналоги);
— Знание JavaScript;
— Опыт работы с REST, SOAP, HTTP;
— Знание MSSQL и PostgreSQL, умение читать хранимые процедуры;
— Опыт работы с Kafka и RabbitMQ;
— Понимание Kubernetes и React;
— Опыт работы с Jira и Confluence, знание Agile и Scrum.
Плюсом будет опыт в банковских, кредитных или других сложных интеграционных системах.
Условия:
— Удалённая работа (remote) по часовому поясу Москва ±2 часа, для стран СНГ.
УдалённоmiddleРоссия; Формат: remote (СНГ), часовой пояс Москва ±2 часа
Задачи:
— Проводить функциональное, интеграционное, регрессионное и End-to-End тестирование.
— Тестировать Web-приложения на уровнях Frontend и Backend.
— Проводить API-тестирование с использованием Postman, Insomnia или Swagger.
— Анализировать требования, разрабатывать тест-кейсы и чек-листы, оформлять баг-репорты.
— Тестировать сложные бизнес-процессы, статусные модели и интеграции с внешними информационными системами.
— Проверять корректность обработки запросов, авторизации и передачи данных между сервисами.
— Работать с базами данных PostgreSQL, выполнять SQL-запросы и проверять корректность данных.
— Анализировать логи для выявления причин возникновения ошибок.
— Взаимодействовать с разработчиками, аналитиками и другими участниками команды для устранения дефектов.
— Участвовать в планировании спринтов и совершенствовании процессов обеспечения качества ПО.
Требования:
— Опыт работы от 3 лет.
— Уверенное знание теории тестирования, техник тест-дизайна и жизненного цикла разработки и тестирования ПО (SDLC/STLC).
— Опыт функционального, интеграционного, регрессионного и E2E-тестирования.
— Опыт тестирования Web-приложений (Frontend и Backend).
— Понимание REST API, HTTP/HTTPS, методов запросов, статус-кодов, заголовков и механизмов авторизации.
— Уверенное владение Postman, Insomnia или Swagger.
— Знание SQL и опыт работы с PostgreSQL: SELECT, JOIN, GROUP BY, фильтрация и сортировка.
— Опыт работы с DBeaver или аналогичными инструментами.
— Уверенное использование DevTools для анализа работы Web-приложений.
— Базовые навыки работы с Linux и терминалом.
— Понимание принципов работы SSH, VPN и SSH-туннелей.
— Опыт анализа логов через Kibana или аналогичные системы.
— Базовое понимание Docker, Kubernetes, CI/CD и процессов развёртывания приложений.
— Аналитическое мышление, внимательность к деталям и системный подход к поиску дефектов.
Будет преимуществом:
— Опыт работы с ЭЦП и NCALayer.
— Понимание криптографических алгоритмов RSA, ГОСТ и механизмов хеширования SHA-256.
— Опыт тестирования интеграций с государственными информационными системами и внешними сервисами.
— Понимание микросервисной архитектуры.
— Навыки автоматизации тестирования.
— Базовые знания Git и одного из языков программирования: Python, Java или JavaScript.
Личные качества:
— Ответственность и внимательность к деталям.
— Аналитическое и критическое мышление.
— Умение работать в команде.
— Самостоятельность в решении задач.
— Грамотная коммуникация с разработчиками и аналитиками.
— Готовность разбираться в сложных технических вопросах.
Условия:
— Офис — г. Астана, пр. Мәңгілік Ел, 55/14.
— Полная занятость.
— График работы: 5/2, с 08:00 до 17:30.
— Лечебное пособие к ежегодному отпуску — 2 оклада.
— Аванс в середине месяца.
— Возможные премии по праздникам и итогам года.
— Материальную помощь к памятным датам.
— Комфортабельный офис в центре Астаны.
— Утреннюю и вечернюю развозку по городу.
— Возможность работать над государственными информационными системами и масштабными интеграционными решениями.
Задачи:
— Синтезировать и делиться инсайтами клиентов.
— Выявлять паттерны из кейсов в еженедельных и ежемесячных отчетах, участвовать в обсуждениях с командами продукта и инженерии, наставлять членов команды поддержки по AI-воркфлоу, скриптам и SQL-запросам.
— Использовать здравый смысл для решения кейсов, требующих опыта, которые AI не может безопасно закрыть.
— Строить и защищать доверие клиентов в ключевых моментах.
— Настраивать AI в стеке Elation (интенты, источники знаний, правила эскалации), создавать легкие внешние автоматизации и скрипты, отвечать за качество AI-выходов в своей области.
Требования:
— 1–5+ лет опыта в инженерии, аналитике данных или AI/автоматизации в любой области — ИЛИ степень в области компьютерных наук, инженерии или смежной технической области, плюс реальный опыт общения с людьми под давлением (поддержка, гостеприимство, розница, сервис).
— Уверенность в коде для экспериментов: написание скриптов, работа с API, создание проектов на Python, SQL или JavaScript — даже учебных или личных.
— Наличие портфолио проектов с доказательствами результатов.
— Сильные навыки коммуникации и построения доверия с клиентами.
— Способность распознавать и синтезировать паттерны.
— AI-ориентированность, стремление учиться конфигурировать и контролировать AI-системы.
— Высокая ответственность за результаты.
— Любознательность и природные навыки решения проблем.
— Инстинкт повышать планку для коллег, обучая их строить и синтезировать, а не только показывать пример.
Условия:
— Полная удалённая занятость.
— Зарплата $70,000 - $95,000 CAD в год.
Компания приветствует разнообразие и равные возможности для всех сотрудников и кандидатов, поддерживает инклюзивную рабочую среду и соблюдает все применимые законы о недискриминации и трудоустройстве.
Для отклика необходимо отправить заявку по ссылке.
Задачи:
— Специалист отвечает за всю инженерию под капотом продукта: выбор базы данных, инструментов управления очередями, организация кеша, оптимизация запросов в API, работа интеграций.
— Следить за производительностью, предлагать и настраивать решения, рекомендовать стек, настраивать мониторинги и логи.
Требования:
— Умение организовывать бесшовный CI/CD для доработок дев, тест, прод.
— Умение настраивать взаимодействие внутренних компонентов системы от загрузки данных до выгрузки в смежные системы.
— Опыт проведения аудита наработок ИИ агента, формирование логического плана рефакторинга.
— Опыт настройки интеграции (nifi) и организации их настройки.
— Опыт реализации технических доработок продуктов с помощью ИИ агентов.
— Опыт работы с FastAPI, Django, PostgreSQL, Celery, Apache Airflow, JavaScript, Kubernetes, Python, Grafana.
Описание продукта:
— Система автоматического расчёта прогнозных цен для ежемесячного формирования интегрированного плана работы компании с 5 тыс. клиентов.
— Продукт покрывает весь процесс от ведения формул в контрактах до формирования цен, корректировки и выгрузки в системы планирования.
— Продукт развивается с мая, пилотный контур в ОПЭ, планируется доработка.
Условия:
— Зарплата 200 000 рублей на руки.
— Полностью удалённый формат работы.
— Режим работы с 9:00 до 18:00 по московскому времени.
— Локация любая.
— Работа с крупной IT-компанией и большой командой профессионалов.
— Обучение не предусмотрено.
— Рассматриваются только кандидаты с опытом по всем ключевым требованиям.
Требуется специалист с опытом работы не менее двух лет в области разработки и интеграций на платформе 1С, включая обмен данными через REST, OData, HTTP-сервисы, а также форматы XML и JSON. Кандидат должен иметь опыт работы с информационной системой электронных счетов-фактур (ИС ЭСФ) и разбираться в особенностях бухгалтерского учета в Казахстане. Знание языков программирования Python или JavaScript будет преимуществом. В обязанности входит настройка обмена данными между 1С, CRM и системами клиентов, создание интеграций с ИС ЭСФ и государственными сервисами, перенос данных при внедрении новых систем, а также сопровождение интеграций и решение возникающих инцидентов. Работа предполагает участие в проектах, связанных с искусственным интеллектом и корпоративными системами для крупных казахстанских компаний, с возможностью влиять на архитектуру и продукт. Формат работы гибридный, с офисом в Астане, официальным трудоустройством и доступом к современным ИИ-моделям и инструментам.
Задачи:
— Дорабатывать сайт NLG.KZ на Vue/Nuxt под руководством команды;
— Разрабатывать и улучшать компоненты интерфейса;
— Адаптировать страницы для мобильных устройств;
— Исправлять небольшие ошибки в интерфейсе и верстке;
— Подключать данные через API в рамках задач;
— Проверять изменения и участвовать в code review.
Требования:
— Подойдет студенту или начинающему специалисту без коммерческого опыта;
— Базовые знания HTML, CSS и JavaScript;
— Основы Vue.js;
— Интерес к Nuxt.js;
— Знакомство с Git;
— Будет преимуществом знание TypeScript, REST API и адаптивной верстки;
— Важны аккуратность, готовность изучать документацию и обсуждать решения с командой.
Условия:
— Практические задачи по развитию сайта NLG.KZ на Vue/Nuxt;
— Обратная связь по выполненным задачам;
— Знакомство с командным процессом разработки и code review;
— Возможность продолжить сотрудничество обсуждается по итогам стажировки.
Задачи:
— Участие в разработке и совершенствовании программных продуктов компании.
— Разработка и поддержка веб-приложений и сервисов.
— Работа с базами данных, API и интеграциями.
— Обработка и анализ телематических данных.
— Участие в автоматизации процессов и реализации новых IT-проектов.
— Тестирование, поиск и исправление ошибок.
Требования:
— Базовые знания программирования и желание развиваться в IT.
— Знакомство хотя бы с одним языком программирования: AI, Python, JavaScript, PHP, Java или другим.
— Понимание основ работы с базами данных и веб-технологиями будет преимуществом.
— Ответственность, инициативность и готовность учиться.
— Умение работать самостоятельно и в команде.
Условия:
— Возможность участвовать в развитии собственных IT-продуктов компании.
— Практический опыт работы с реальными задачами бизнеса.
— Возможность профессионального роста и развития технических навыков.
— Поддержку команды и участие в новых проектах.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Houston, TX
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.
Role Overview
We are seeking a Software Engineer to build and maintain open source AI integrations, frameworks, and example applications that make Backblaze B2 Cloud Storage a natural part of how AI workflows are constructed and deployed. This is a front-row seat to the AI ecosystem as it evolves, working directly with the latest AI startups, open source frameworks, and developer tools. This role is expected to actively use the latest AI coding agents and tools as part of everyday development work.
The primary objective is to build and contribute production-quality open source integrations, new frameworks, and end-to-end example applications that demonstrate how B2 supports AI workflows. A practical understanding of AI workflows, agent-based systems, and data orchestration is required. This role demands continuous learning and hands-on testing of emerging AI frameworks and APIs as they mature, and is best suited for someone genuinely excited to work at the forefront of AI development.
What You’ll Be Doing
Use AI coding agents to build coding harnesses to accelerate the development, testing, and maintenance of public and internal applications, SDKs, notebooks, and reference implementations that demonstrate AI and cloud storage best practices.
Implement and maintain open source AI integrations, frameworks and example applications using languages commonly used in the open source ecosystem, including Python, TypeScript, Go, and Rust.
Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
Contribute to open source projects through code contributions, issue triage, reviews, and ongoing maintenance.
Ensure all open source assets meet high standards for testing, documentation, reproducibility, and developer usability.
Maintain clean, well-structured GitHub repositories intended for external adoption and community contribution.
Collaborate with Product and QA to ensure integrations reflect real customer AI workflows and Backblaze B2 usage patterns.
Tools and Technologies
Languages: Python, TypeScript, Go, JavaScript and other open source languages
Backblaze B2 SDKs and REST APIs
Open source AI frameworks and tooling
AI coding agents, such as Claude Code, Antigravity and Codex
Jupyter and Google Colab notebooks
GitHub, pytest, CI pipelines
What We’re Looking For
Software engineer with experience contributing to open source projects in one or more widely used open source languages.
Comfortable owning and maintaining public repositories with external users and contributors.
Practical understanding of AI workflows, including data ingestion, preprocessing, inference, and agent-based systems.
Experience writing production-quality code with strong testing and documentation practices.
Strong written communication skills with a focus on developer experience and adoption.
Why Backblaze
Build open source software used by developers worldwide.
Work at the intersection of AI, data, and cloud storage.
Collaborate with experienced engineering, product, and QA teams.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
At this point, we hope you are excited about the opportunity. Even if you do not meet every requirement, we encourage you to apply. Learning, development, and growth are important parts of our culture. We are eager to meet people who believe in our mission and can contribute to our team in different ways. We want employees to feel comfortable bringing their full selves to work and doing their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are central to those values. We are committed to fostering a workplace where employees experience a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, or education. We believe a diverse workforce helps us better serve customers around the world and reinforces our commitment to doing the right thing.
Backblaze is proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please review the
Backblaze Employee Privacy Notice
.
#LATAM
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Portland, OR
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Оценить текущую среду Sage X3 и рекомендовать подходящую платформу для электронной коммерции.
— Создать или настроить портал электронной коммерции для дилеров на базе существующей ERP-системы.
— Интегрировать платформу с Sage X3 с использованием SOAP и GraphQL API.
— Разработать full-stack функциональность с использованием выбранного стека технологий электронной коммерции и сопутствующих технологий.
— Реализовать рабочие процессы для дилеров, обмен данными и кастомизации платформы, необходимые для запуска.
Требования:
— Опыт интеграции с Sage X3.
— Подтверждённый опыт full-stack разработки с Python и JavaScript.
— Опыт работы с Node.js, PHP, MySQL и CSS.
— Опыт работы с REST, SOAP и GraphQL API.
Плюсом будет:
— Опыт работы в производственной отрасли.
Условия:
— Полностью удалённая работа.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next
Technical Support Engineer 2
Ireland
on Twilio’s Voice, Platform Application & Segment teams (VSPA).
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Review internal knowledge to stay current on industry shifts and standards.
Assist your manager in process improvements by surfacing customer pain points to assist in process improvement.
This position will also require supporting our customers on holidays to ensure that our customer’s needs are met.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of Technical Support Experience or similar relevant experience.
Full-Stack Javascript Tech Support experience with capabilities to troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus.
A good understanding of Object-Oriented Programming (OOP) concepts.
Basic understanding of SQL and query-writing skills.
Good understanding of APIs, HTTP Protocol, and RESTful services.
Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
Experience troubleshooting SIP, VoIP, and IP telephony issues.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
Ability to stand in the customer’s shoes and demonstrate dedication to the customer experience.
Excellent written and verbal communication skills.
Desired:
Bonus skills:
- Serverless (Lambda) experience.
- Expertise with both native and mobile applications is a great bonus.
- Having related experience in troubleshooting contact center products.
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Understanding of WebRTC is a plus.
Experience working collaboratively with team members in different geographic locations and time zones.
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Ability to influence and build effective working relationships with all levels of the organization.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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