Задачи:
— Разработка и оптимизация Python-бэкенда
— Архитектура микросервисов и API (LLM, OCR/CV, клиент и админки)
— Создание пайплайнов для LLM-агентов, harness и мультиагентные системы
— Автоматизация процессов через RPA
— Поддержка CI/CD и DevOps-процессов
Требования:
— 8+ лет в разработке, из них 4+ Python
— Понимание архитектуры, системного дизайна и API
— Опыт с LLM-агентами, OCR/CV или похожими AI-модулями
— Prompt engineering, context engineering, тюнинг LLM и датасеты
— Понимание / применение RPA
— Опыт с CI/CD, Docker, продакшен-развёрткой
— Бонус: опыт в healthcare и AI-комплаенсе
Условия:
— Удалённая работа (вне России/Украины/Беларуси), внж/пмж в локации проживания
— Remote (timezone +-2-3 часа от CET)
— Офлайн-встречи (EU, другие локации)
Удалённоsenior🕹 Список обязанностей: — Разработка и оптимизация Python-бэкенда — Архитектура микросервисов и API (LLM, OCR/CV, клиент и админки) — Создание пайплайнов для LLM-агентов, harness и мультиагентные системы — Автоматизация процессов через RPA — Поддержка CI/CD и DevOps-процессов 🕹 Требования к кандидату: — 8+ лет в разработке, из них 4+ Python — Понимание архитектуры, системного дизайна и API — Опыт с LLM-агентами, OCR/CV или похожими AI-модулями — Prompt engineering, context engineering, тюнинг LLM и датасеты — Понимание / применение RPA — Опыт с CI/CD, Docker, продакшен-развёрткой — Бонус: опыт в healthcare и AI-комплаенсе 🕹 Примерный уровень ЗП: USD 6000-10000 / мес 🕹 Условия работы: — Удалённая работа (вне России/Украины/Беларуси), внж/пмж в локации проживания — Remote (timezone +-2-3 часа от CET) — Офлайн-встречи (EU, другие локации) 🕹 Контакты: @ingitore
Location: Anywhere in Belgium
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value.
Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
To be successful in your role, you will:
- become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
- develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close.
- learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating.
- contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE
Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product.
- You are comfortable with Alan’s narrative & playbook and can handle common objections.
- You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer.
- You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call.
- You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call.
Priority 2: You are able to manage your pipeline.
- You can organise your week accordingly to handle the number of leads necessary to reach your target
- You are in control of your pipeline and feel at ease working on it
- You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead.
⭐ YOUR PROFILE ⭐
Sales skills
- Great communication skills (written and oral, in both English and Dutch and/or French). Being bilingual is a big plus.
- Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan.
- Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
- Basic analytical skills: ability to analyse self-performance.
Soft skills & behavioural traits-
- Have 1-2 years of experience in a Sales role including closing experience
- Ambition to build a career in sales.
- High willingness to learn and grow.
- Driving sales and winning deals gives you energy.
- Curious and eager to learn, high growth mindset.
- Excellent organisation skills.
- Strong ownership sense (ability to work autonomously, proactively).
- Never give up mindset, bias to action, resilience when facing touch conversations.
- Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally).
- Comfortable with uncertainty and iterations as the role is new
- Ability to grow within the community by taking feedback.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career pat
🛠️ THE STACK
Python services on FastAPI, async SQLAlchemy and PydanticAI, Temporal for durable execution, PostgreSQL, MCP, Daytona sandboxes, various LLM model providers, Terraform on AWS, React with Vite. Our main backend is a Flask monolith. We deploy daily and believe in distributed ownership: you build it, you own it.
🤖 THE AGENTIC PLATFORM AREA
In 2027, we expect to run more AI agents than we have employees.
Agents already do real work at Alan. They answer members' health questions, resolve support requests, read medical documents, detect fraud, automate operational tasks, and write a large share of our code.
But every team building an agent ends up solving the same hard problems again: how to call models safely with health data, how to give an agent tools and the right permissions, how to know whether a prompt change made it better or worse, how to debug what it did. The result: several agent frameworks and evaluation stacks, each with its own security and compliance story.
The Agentic Platform area was created to fix that. Our mission: make it cheap, fast and safe for every Alaner or crew to build, run and improve agentic products and workflows.
We own the environment agents run in (infrastructure, runtime, evaluation, observability, skills lifecycle), with security, privacy and compliance by design, and the generalist products on top: Hopper and the Agent Studio. Product teams and all Alaners own their agents, skills, and their outcomes. We give them the paved road.
Two crews, one team:
- Hopper is every Alaner's AI companion. Five months after it started, 80% of Alaners use it, 3k sessions are created each day, and about 30% of our pull requests are opened from it (watch how we built it https://www.youtube.com/watch?v=hAu7Ngfd0ys).
- AI Product Platform builds the shared blocks every AI product at Alan runs on. For instance, our ops teams now build agents autonomously on our Ops AI Platform (read how https://medium.com/alan/how-we-bootstrapped-an-ai-agents-platform-for-operations-at-alan-fefd87ed6314, watch the talk https://www.youtube.com/watch?v=_pg1ij8k5Rw).
🧩 PROBLEMS YOU'LL ONLY FIND HERE
Run agents at scale
- 🧠 One runtime for every AI product. A shared agent framework, from a single model call to multi-agent workflows with live streaming, and one gateway to every model: routing, failover across providers, quotas and cost per use case built in.
- ⏳ Agent sessions that last for hours. Durable sessions, started from the web, Slack, Linear or GitHub, that survive pod restarts and deploys, and pick up exactly where they left off.
- 📦 Sandboxes at scale. An isolated environment for every agent session and every evaluation, on an infrastructure compliant with sensitive data, with negligible boot overhead.
Make agents trustworthy and proactive
- 🔌 One tool gateway to the whole company. An MCP gateway that connects agents to internal tools and data, external services, computer use, managing identity and credentials.
- 🔐 Agents safely acting on critical data. We give each agent no more than the access it needs. Every tool call goes through identity, permissions, confirmations and audit. No sensitive data leaks.
- 🧪 Evals you can replay in time. Re-run an agent or skill against production as it was at a past point in time, on real data, safely isolated. Anyone can ship knowing their change is an improvement rather than a regression.
- 🔁 Agents and skills that proactively fix themselves. Every run is traced, and every human correction, failed tool call or escalation becomes a prioritized fix that Hopper can apply.
Put agents in everyone's hands
- 📚 Skills as a product. A registry where Alaners and teams publish, share and version their skills, so that nothing needs to be repeated twice.
- ✨ AI that non-engineers can own. Alaners who ship code through Hopper, Operators or Sales who build their own agents or skills in our Studio and operate them from their day-to-day tools.
- ⏰ Automations and artifacts. Agents that run on a schedule or on an event, and build the dashboards and hosted sites that become the go-to places for collaboration.
⭐ IS IT YOU WE’RE LOOKING FOR?
What you'll do
- Own some of the problems above end to end, from design to production, with significant influence on architecture and code quality
- Work closely with the people who use what you build: Alaners, product teams, ops
- Own reliability, cost and security in production
- Mentor engineers, contribute to our product and engineering culture, and help build the team
Experience we value
- 3+ years in software engineering, with solid backend fundamentals
- Platform-leaning or product-leaning: both are welcome. Depth in at least one of: distributed systems and runtimes, evaluation and data quality, security and authorization, product UX
- A good sense of user and developer experience, whatever you build
- You built products, platforms or infrastructure used by other people
- Experience with LLM APIs, agent frameworks, evals or MCP is a strong plus; ML or MLOps experience is a plus
Mindset we value
- You measure success by adoption, not by what is available
- You make concrete tradeoffs between speed, reliability, cost, security and user experience
- You simplify complexity with clear abstractions and maintainable code
- You care about whether people can understand and verify what an AI system did
- You keep up with the latest AI technology and know the open-source AI ecosystem
- Self-directed, pragmatic, humble, collaborative, enthusiastic about learning and teaching
- Excited about AI changing who can build, investigate and automate work
Above all, we look for high potential and curiosity: make sure to show us this when you apply. Everything else is a bonus.
You should be fluent in English (no French required).
🌍 HOW WE WORK
- Location: you must be legally eligible to work in France, Belgium, or Spain.
- Remote work: we offer remote work flexibility, but we value in-person collaboration.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is seeking a Director of Contracts & Business Support to lead commercial contracting across the business and to build the processes, standards, and systems that support it. This is the company's senior commercial legal role, reporting directly to the CLO. It carries a global remit covering the markets Humanoid sells into, the partners it builds with, and the suppliers from which it sources.
The role works in close partnership with the go-to-market (GTM) and supply chain functions, supporting transactions from initial structuring through negotiation to signature. This includes customer and reseller agreements, master supply and manufacturing contracts, technology partnerships incorporating revenue share and other non-standard commercial models, and the confidentiality and data protection arrangements that sit alongside them.
Alongside transactional work, the role owns the contracting operating model: standard templates, negotiation playbooks and fallback positions, delegation of authority, escalation routes, and the selection and implementation of contract lifecycle management (CLM) and AI-assisted contract review tooling.
WHAT YOU'LL DO
- Own commercial contracting end to end, drafting, negotiating, and closing customer, partner, and supplier agreements across every country we operate in.
- Act as the legal partner to our GTM and supply chain teams, from early deal shaping through to signature, with fast and commercially practical answers.
- Negotiate supply chain and manufacturing agreements, and technology partnerships including revenue share and other non-standard commercial models.
- Build and own the contracting operating model: templates, playbooks, guidelines, delegation of authority, escalation paths, and the internal processes that keep deals moving.
- Select, implement, and get real value from CLM and AI-assisted contract review tooling to manage a pipeline in the hundreds without simply adding headcount.
- Protect and commercialise our intellectual property (IP), advising on ownership, licensing, and confidentiality across customer, partner, and supplier arrangements.
- Manage commercial disputes and pre-litigation matters, working with the Head of Compliance and outside counsel where it makes sense.
- Work with the Head of Compliance and the CLO to make sure commercial terms reflect our regulatory obligations.
- Instruct and manage outside counsel with a clear view of cost and value.
- Build, manage, and develop the contracts team as it grows, while staying hands-on yourself.
- Be a trusted advisor to senior stakeholders across Sales, Supply Chain, Finance, and the executive team.
WHAT WE'RE LOOKING FOR
- 10+ years' post-qualification experience (PQE); qualified solicitor in England and Wales (or equivalent), with a current practising certificate.
- 5+ years in highly regulated or safety-critical sectors, such as robotics, AI, automotive, aerospace, medical devices, or comparable technology.
- 5+ years of in-house experience.
- 5+ years of people management experience.
- A strong track record on supply chain contracts and technology partnerships, including revenue share arrangements.
- Solid IP and dispute resolution experience.
- Proficiency with contract management systems and AI contract review tools.
- Comfortable managing senior stakeholders and holding your own with commercial leadership.
- Hands-on and execution-oriented. You draft and negotiate yourself rather than only overseeing others.
- Comfortable operating in ambiguity and driving clarity in a fast-moving environment.
- Motivated by a long-term in-house role. This is a demanding position in a company building at pace, where priorities shift and no two weeks look the same.
NICE TO HAVE
- Dual UK/US qualification.
- Experience in deep-tech, robotics, hardware, or advanced manufacturing organisations.
- Experience implementing a CLM platform from scratch, ideally an AI-enabled one.
- Experience scaling a legal function through rapid commercial growth or a funding round.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Toronto, ON, Canada
Workplace: OnSite
This role is also advertised in French here https://jobs.ashbyhq.com/alan/dded5cd4-6c56-4956-bccc-6cf66f55a54f. Both postings refer to the same position.
_____________________________________________________________
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
_________________________________________________________________
🎯 WHAT YOU WILL DO DAY TO DAY
You will join a team of talented and committed Care professionals, working closely with Operations, Product, Sales, Insurance, and many other teams. Your mission will be two-fold:
1️⃣ Provide timely, transparent, and empowering support to Alan members.
- Develop expertise in healthcare systems and Alan’s products.
- Help members and business customers get the most value from their coverage.
- Share insights to improve our products and services.
- Support new company onboardings.
2️⃣ Building the foundations to help scale Care operations in Canada and improve the member experience.
- Work with a high degree of autonomy within a small team.
- Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context, and create new processes from scratch
- Collaborate with Product, Operations, Sales, and Insurance on strategic initiatives
- Help shape onboarding, and cross-functional improvements.
- Contribute to hiring and, optionally, mentor other Care team members.
_________________________________________________________________
⭐ JOIN THE CARE TEAM! ⭐️
We are looking for someone with 3+ years of relevant experience who:
- Has a genuine passion for member support and problem-solving.
- Has excellent communication and organizational skills.
- Can simplify complex topics.
- Is fluent in written and spoken English and French. This is a mandatory requirement.
- Is comfortable with technology and multi-channel support, and uses AI enthusiastically to structure information, speed up repetitive tasks, improve response quality, and identify opportunities to make processes more efficient.
- Demonstrates empathy, initiative, adaptability, and sound judgment.
- Is comfortable working in a dynamic, fast-growing environment, where they can adapt quickly, manage multiple priorities independently, and contribute to continuous improvement.
- Brings a constructive, growth-oriented mindset.
- Has experience mentoring or leading others, or is interested in developing these skills.
Knowledge of the Canadian healthcare system is an asset.
Experience in Operations, Project Management, Product, or Account Management is also welcome.
_________________________________________________________________
📍 LOCATION AND COMPENSATION
This is a hybrid role based in Toronto, Ontario, with approximately four days per week in person. You must be able to work from Toronto or relocate here.
The position offers competitive compensation, including salary, equity, and comprehensive benefits, within the A2-B1 range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
We offer:
- Competitive salary and equity.
- Six weeks of vacation and flexible working hours.
- Comprehensive health insurance, 100% covered by Alan for you and your family.
- Four days per week in our Toronto office, with lunch allowance, coffee, and snacks.
- High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones.
- Fully reimbursed TTC monthly pass.
- 4% employer matching through our Group RRSP program.
- Learning and development opportunities.
- Extended parental leave.
_________________________________________________________________
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
You do not need to meet every requirement to apply. If this role matches your experience, interests, or career direction, we would love to hear from you.
We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment.
Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You’ll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You’ll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building a vibrant in-app social community — spanning content, livestream, and creator ecosystems — that connects users, creators, and partners while driving trading engagement across the platform. You'll own the end-to-end Community & Live product, and contribute to north star goals including DAU, high quality creator ratio, and trading conversion within the community, underpinned by a robust safety & moderation stack.
What You’ll Be Doing
Community & Livesteam Product
Own the community and livestream product roadmap: content strategy, content curation, and content recommendation to improve discovery, engagement, and retention.
Drive user segmentation and interest discovery — build the frameworks and tooling to understand user cohorts and personalize content and community experiences at scale.
Define and improve community content quality standards; own the content/community ecosystem governance roadmap.
Creator & Fan Ecosystem
Build the creator and fan economy: creator incentive programs, tasks/missions, creator leveling systems, and tiered benefits that deepen streamer-fan and creator-fan relationships.
Build up creator lifecycle product capability, including discovery, engagement, onboard, grow, retain, and off-board phases.
Drive community's user education, product adoption, and trading conversion via innovative ways including internal advertising, fan economy mechanics, and trader leaderboards to achieve strong content- and trader-driven growth.
Community Monetization & Partnerships
Design and run community growth campaigns that convert community engagement into platform value (acquisition, activation, trading conversion).
Partner with marketing and growth teams to develop content strategies to capture and amplify opportunities from trendy events in the industry.
What We Look For In You
5+ years of experience as a product manager, with solid experience shipping social media, community, livestreaming, creator platforms, growth campaigns, or social products.
Hands-on with Trust & Safety or content moderation tooling.
Adequate understanding of the crypto industry, trading funnels, and risk/compliance constraints.
Able to think and communicate logically, data-sensitive, and able to accurately grasp customer mindsets; strong ability to identify and break down problems quickly.
Strong in execution, with good communication and project management skills; able to mobilize cross-functional resources to solve problems and deliver projects on time.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building a vibrant in-app social community — spanning content, livestream, and creator ecosystems — that connects users, creators, and partners while driving trading engagement across the platform. You'll own the end-to-end Community & Live product, and contribute to north star goals including DAU, high quality creator ratio, and trading conversion within the community, underpinned by a robust safety & moderation stack.
What You’ll Be Doing
Community & Livesteam Product
Own the community and livestream product roadmap: content strategy, content curation, and content recommendation to improve discovery, engagement, and retention.
Drive user segmentation and interest discovery — build the frameworks and tooling to understand user cohorts and personalize content and community experiences at scale.
Define and improve community content quality standards; own the content/community ecosystem governance roadmap.
Creator & Fan Ecosystem
Build the creator and fan economy: creator incentive programs, tasks/missions, creator leveling systems, and tiered benefits that deepen streamer-fan and creator-fan relationships.
Build up creator lifecycle product capability, including discovery, engagement, onboard, grow, retain, and off-board phases.
Drive community's user education, product adoption, and trading conversion via innovative ways including internal advertising, fan economy mechanics, and trader leaderboards to achieve strong content- and trader-driven growth.
Community Monetization & Partnerships
Design and run community growth campaigns that convert community engagement into platform value (acquisition, activation, trading conversion).
Partner with marketing and growth teams to develop content strategies to capture and amplify opportunities from trendy events in the industry.
What We Look For In You
5+ years of experience as a product manager, with solid experience shipping social media, community, livestreaming, creator platforms, growth campaigns, or social products.
Hands-on with Trust & Safety or content moderation tooling.
Adequate understanding of the crypto industry, trading funnels, and risk/compliance constraints.
Able to think and communicate logically, data-sensitive, and able to accurately grasp customer mindsets; strong ability to identify and break down problems quickly.
Strong in execution, with good communication and project management skills; able to mobilize cross-functional resources to solve problems and deliver projects on time.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Director of Developer Relations.
About the job
We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market.
The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb
Responsibilities
In this role, you’ll:
Serve
as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline.
Define
the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit,
mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide
and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee
a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve
our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
Spearhead
Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
Act
as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field).
Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders.
Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience).
Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics.
Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts.
Desired:
Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion.
Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums.
An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks.
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with developers, customers, and each other. For this role, approximately 30% travel is anticipated.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
We are seeking a detail-oriented Virtual Medical Administrative & Patient Engagement Coordinator to support our Medical Wellness and Health Optimization practice. The ideal candidate has prior U.S. healthcare administrative experience and excels at navigating insurance eligibility transitions, outbound patient engagement, and multi-platform scheduling with speed and accuracy.
Key Responsibilities
1. Medical Administration (Primary Priority)
Collect insurance details, process patient intake/registration, and verify eligibility and benefits (VOB).
Enter and update demographic and clinical administrative data in
Tebra
.
Support cash-pay workflows and document tracking in
Avexcia
.
Upload medical records and track missing documentation.
Provide administrative support to the billing team during the insurance rollout.
2. Patient Engagement & Outbound Calls (Secondary Priority)
Make outbound calls to existing and prospective patients to convert inquiries into bookings.
Follow up on incomplete registrations and unconfirmed appointments.
Maintain detailed records of all patient interactions in the PM system.
Direct and escalate clinical questions to medical providers appropriately.
3. Reception & Scheduling (Third Priority)
Answer inbound phone calls using
Ooma
.
Manage, schedule, and reschedule appointments in
Mindbody/Legacy
.
Answer general patient inquiries and route messages to appropriate team members.
Requirements
Experience:
Strong medical administrative or virtual medical assistant experience at a U.S.-based practice.
Insurance Knowledge:
Familiarity with insurance verification, eligibility checks, patient registration, and practice management (PM)/EHR systems.
Software Familiarity:
Experience using Tebra and Mindbody (or comparable systems like Kareo, eClinicalWorks, etc.).
Communication:
Excellent spoken and written English with a professional, warm phone demeanor for outbound calls.
Skills:
Strong data entry skills, high attention to detail, and ability to work independently.
Compliance:
Working knowledge of HIPAA rules and standard U.S. patient privacy guidelines.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm, CST.
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
Location: Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote Global - Non U.S.
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
Location: Amsterdam, Netherlands
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in the Netherlands.
You speak Dutch and English (please submit your application in English).
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Background Check
Successful applicants will be subject to background checks (including identity and criminal record checks).
As a Senior Sales Director at Tebra, you will lead a high-performing sales organization focused on driving new business across key segments. This senior leadership role goes beyond quota attainment — you’ll be a key player and important partner in shaping sales strategy, mentoring sales leaders and scaling revenue in a fast-paced SaaS environment.
УдалённоseniorTebra only initiates contact with candidates via email from an official Tebra email address (@
Location: Nicaragua; Ecuador; Honduras; El Salvador; Guatemala; Colombia
We are seeking an articulate and experienced Front Desk Medical Virtual Assistant to support our client's Primary Care practice across multiple clinic locations. The ideal candidate has prior hands-on experience using eClinicalWorks (eCW) in a U.S. healthcare setting and is highly capable in managing patient scheduling, conducting insurance verifications, and applying basic CPT knowledge with clear enunciation for an older Medicare patient population.
Key Responsibilities:
Patient Call Management:
Manage inbound and outbound patient calls efficiently via Intermedia Unite / UNITE VoIP with patience, warmth, and high voice clarity.
Scheduling & Intake:
Handle appointment scheduling, cancellations, and appointment coordination directly within
eClinicalWorks (eCW)
, actively encouraging walk-in patients to schedule in advance.
Pre-Registration & Verification:
Assist with patient pre-registration and perform thorough Verification of Benefits (VOB) prior to visits for Medicare, Medicare Advantage, and commercial plans.
Multi-Location Support:
Support multiple clinic locations while maintaining excellent patient communication, answering inquiries, and handling follow-ups.
Clinical Administrative Support:
Leverage clinical familiarity (including standard primary care CPT codes and visit types) to ensure accurate scheduling and intake routing. No medical billing duties required.
Clinic Coverage:
Provide reliable, uninterrupted coverage during all operating hours of the practice.
Requirements
EMR Expertise:
Minimum
2+ years of mandatory hands-on experience using eClinicalWorks (eCW)
in an active U.S. clinical environment.
Healthcare VA Background:
At least 2–3 years of experience working remotely as a Medical Virtual Assistant for a U.S. outpatient clinic.
Clinical Knowledge:
Practical familiarity with primary care procedures, standard CPT codes, and verification of benefits workflows.
VoIP Software:
Experience using cloud VoIP platforms (familiarity with
Intermedia Unite / UNITE VoIP
is preferred).
Schedule Commitment:
Full commitment to work all hours that the clinic is open without schedule conflicts, flexibility to work on weekends. 40 hours per week.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is not set yet; the client needs the medical assistant to work all hours the clinic is open! Must be flexible to work on weekends.
УдалённоNicaragua; Ecuador; Honduras; El Salvador; Guatemala; Colombia
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, a division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across a wide range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. With a strong presence across complex industrial environments, the company supports clients with specialized expertise that helps keep critical operations safe, reliable, and efficient.
This role focuses on providing process-engineering support to the power generation block, with an emphasis on equipment performance, thermodynamic analysis, operational troubleshooting, and plant optimization. You will contribute to the safe and efficient operation of utility systems by working closely with operations and technical teams to evaluate performance trends, investigate deviations, and support improvement initiatives across key power-generation assets.
If selected, the work location would be onsite at
Saudi Arabia.
Responsibilities
Monitor and evaluate Power Generation Block equipment performance daily using process data analysis, efficiency calculations, heat-rate assessments, KPI tracking, and dashboard updates.
Perform engineering calculations, thermodynamic assessments, equipment evaluations, and technical studies to identify efficiency losses and improvement opportunities.
Assess heat exchangers, steam-turbine-generator condensers, HRSGs, and cooling systems for heat transfer, fouling, and thermal efficiency.
Support diagnostic programs for gas and steam turbines, review monthly performance reports, coordinate with OEMs, and develop corrective actions.
Investigate process deviations, operational upsets, efficiency losses, and equipment performance issues.
Provide daily process-engineering support to Operations, recommend corrective actions, optimize operating parameters, and review SOPs and EOPs.
Support mechanical integrity programs and evaluate process impacts on equipment health.
Conduct feasibility and improvement studies covering plant efficiency, reliability, steam-cycle performance, water consumption, and emissions.
Support plant modifications, MOC activities, design notices, risk assessments, root-cause analyses, and commissioning.
Prepare technical reports, performance summaries, recommendations, operating guidelines, and unit trip reports within 24 hours of an upset.
Requirements
Strong understanding of IGCC power-generation processes, P&IDs, PFDs, and H&MBs, including syngas-fired gas turbines, HRSGs, steam turbines, steam-cycle systems, and power-block interfaces with gasification complexes.
Advanced understanding of power-block equipment and steam-cycle systems, with the ability to evaluate equipment performance, heat rate, efficiency, and thermal losses using sound engineering principles and performance-analysis techniques.
Ability to perform heat-and-mass balance calculations, energy accounting, process-performance evaluations, troubleshooting, root-cause analysis, and performance-gap investigations.
Knowledge of mechanical integrity, asset management, process safety, Management of Change, HAZOP methodology, risk assessment, environmental compliance requirements, and plant operating procedures.
Proficiency with process simulation, thermodynamic modeling, and performance-analysis tools such as Aspen Plus, Aspen Plus Dynamics, Aspen HYSYS, GateCycle, or equivalent.
Strong capability in process-data analysis using DCS, PI Historian, and performance-monitoring systems to evaluate plant performance and identify operational deviations.
At least 7 years of relevant experience in power generation plants, combined-cycle systems, steam systems, boilers, turbines, power distribution, or energy efficiency.
Bachelor’s degree in Mechanical Engineering, Process Engineering, or a related field.
Experience in petrochemical, refining, gas processing, chemical manufacturing, gasification, fertilizer, power generation, or large industrial utility operations.
Professional proficiency in English and effective communication skills for technical reporting and team collaboration.
A PE certificate is a plus.
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, an ISO 9001:2015-certified division of Eram Group, delivers human resources, industrial projects, and maintenance services across a broad range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. Within the oil and energy space, the company supports complex industrial operations with practical engineering expertise and a strong focus on quality, safety, and project delivery.
This role offers the opportunity to contribute to technically demanding energy projects where strong process engineering judgment can make a measurable impact. As a Process Design Engineer, you will support the development and improvement of plant systems, working across engineering disciplines to help shape efficient, safe, and reliable process solutions for industrial facilities.
If selected, the work location would be onsite at
Saudi Arabia
.
Responsibilities
Develop process designs, simulations, and engineering studies for energy projects.
Deliver FEED and detailed engineering packages for plant modifications.
Lead HAZOP reviews and ensure compliance with safety requirements.
Identify debottlenecking opportunities across brownfield and greenfield facilities.
Coordinate multidisciplinary teams throughout project planning and execution.
Requirements
Required Qualifications
Bachelor’s degree in Chemical Engineering, Process Engineering, or a related field.
7+ years of experience in process engineering or plant operations, including hands-on work in process design and process simulation.
Experience leading or participating in HAZOP reviews and delivering FEED and detailed engineering packages.
Track record of identifying or executing debottlenecking initiatives across brownfield and greenfield projects.
Proficiency with data analysis and process simulation software such as Aspen Plus and HYSYS.
Strong knowledge of gasification processes, power production, and related technologies, along with safety and environmental regulations such as OSHA and EPA standards.
Experience with process optimization methodologies, including Six Sigma and lean manufacturing.
Experience managing projects across planning, budgeting, and execution.
Experience leading multidisciplinary teams, preparing engineering reports, and coordinating effectively with cross-functional stakeholders.
Preferred Qualifications
Master’s degree in Engineering or Management.
Experience in industries such as petrochemical, refining, gas processing, chemical manufacturing, gasification facilities, fertilizer plants, power generation plants, or large industrial utility operations.
Holding a Six Sigma, Lean Manufacturing, or PMP certification.
Anywhere in France, Belgium, Spain
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