Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role & impact
Accountants and bookkeepers are some of the most trusted advisors in the world, and this role is about understanding their world deeply and speaking up for their needs. As Product Marketing Manager on the Accountant & Bookkeeper (AB) Platform, you will build expertise in how practices run day to day, with a particular focus on the connected Compliance workflow, where audit trails, regulatory obligations and client work need real precision.
You will shape positioning and messaging for the AB Platform, from the Partner Hub through to Workpapers and tax, and build a living library of verified customer proof points. You will also plan lifecycle programmes that help partners adopt the workflows that matter most. You will Go Further by turning insight into go-to-market plans that make a real difference for partners across AU, NZ, UK, US, Canada and beyond.
The team & how they connect
Our Core Product Marketing team works closely with Product Management, Design, Customer and regional go-to-market teams to bring a complete view of accountant and bookkeeper needs into product decisions. We turn product initiatives into clear customer value, so partners get the most out of Xero as efficiently as possible. We Go Together across Auckland, Queenstown and Melbourne, sharing what we learn and building on each other’s work.
The team is currently working on / Initially, the role will focus on
- Taking Workpapers Plus to market in Australia, and Workpapers and Workpapers Plus to market in New Zealand.
- Developing a global value proposition and key messages for Agentic Tax.
- Sharpening how the Compliance workflow fits into the wider Books to Workpapers to Tax story for the AB Platform.
- Growing a customer proof and advocacy programme, and lifecycle campaigns that drive habitual use of priority workflows.
Where and how you can work
This role is based in Melbourne or Auckland, and we’re open to candidates across Australia and New Zealand. It’s a 12-month fixed-term contract with flexible hybrid working and no fixed office days. We’ll ask you to be in the office for team offsites and key stakeholder meetings. You may also travel to key markets for customer research, stakeholder engagement and key events.
Here are some of the things we are looking for
- Bring a strong technical understanding of accounting, tax or compliance, or the confidence to get to grips with it quickly.
- Have product marketing experience, ideally in B2B SaaS, and a track record of taking complex products to market.
- Can turn highly technical compliance, audit or tax capabilities into clear, practical language that busy partners understand.
- Enjoy working across product, compliance, tax and regional teams, and keeping several stakeholders aligned at once.
- Are curious about how tax and compliance differ across regions, and like working with specialists to get it right.
- Bring the drive to Go Bold with a clear point of view, and the storytelling skill to bring real customer proof to life.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & impact
Accountants and bookkeepers are some of the most trusted advisors in the world, and this role is about understanding their world deeply and speaking up for their needs. As Product Marketing Manager on the Accountant & Bookkeeper (AB) Platform, you will build expertise in how practices run day to day, with a particular focus on the connected Compliance workflow, where audit trails, regulatory obligations and client work need real precision.
You will shape positioning and messaging for the AB Platform, from the Partner Hub through to Workpapers and tax, and build a living library of verified customer proof points. You will also plan lifecycle programmes that help partners adopt the workflows that matter most. You will Go Further by turning insight into go-to-market plans that make a real difference for partners across AU, NZ, UK, US, Canada and beyond.
The team & how they connect
Our Core Product Marketing team works closely with Product Management, Design, Customer and regional go-to-market teams to bring a complete view of accountant and bookkeeper needs into product decisions. We turn product initiatives into clear customer value, so partners get the most out of Xero as efficiently as possible. We Go Together across Auckland, Queenstown and Melbourne, sharing what we learn and building on each other’s work.
The team is currently working on / Initially, the role will focus on
- Taking Workpapers Plus to market in Australia, and Workpapers and Workpapers Plus to market in New Zealand.
- Developing a global value proposition and key messages for Agentic Tax.
- Sharpening how the Compliance workflow fits into the wider Books to Workpapers to Tax story for the AB Platform.
- Growing a customer proof and advocacy programme, and lifecycle campaigns that drive habitual use of priority workflows.
Where and how you can work
This role is based in Melbourne or Auckland, and we’re open to candidates across Australia and New Zealand. It’s a 12-month fixed-term contract with flexible hybrid working and no fixed office days. We’ll ask you to be in the office for team offsites and key stakeholder meetings. You may also travel to key markets for customer research, stakeholder engagement and key events.
Here are some of the things we are looking for
- Bring a strong technical understanding of accounting, tax or compliance, or the confidence to get to grips with it quickly.
- Have product marketing experience, ideally in B2B SaaS, and a track record of taking complex products to market.
- Can turn highly technical compliance, audit or tax capabilities into clear, practical language that busy partners understand.
- Enjoy working across product, compliance, tax and regional teams, and keeping several stakeholders aligned at once.
- Are curious about how tax and compliance differ across regions, and like working with specialists to get it right.
- Bring the drive to Go Bold with a clear point of view, and the storytelling skill to bring real customer proof to life.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Build Sierra’s enterprise platform capabilities.
You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises. This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems.
- Scale with our largest customers.
Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability. You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity.
- Form the foundation of trust.
Enterprise customers trust Sierra with their most sensitive workflows and data. You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform.
WHAT YOU’LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER…
- Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems.
- Experience with integrations, APIs, and working with complex customer environments.
- Backend-leaning full-stack experience building enterprise SaaS applications.
- Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling).
- Experience building AI-powered products or platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Solutions Architect
at GitLab, based in Singapore, you’ll help prospects and customers understand how our
Agentic DevSecOps platform
can support their technical requirements and business goals across fast paced AI-driven software development lifecycles. You’ll act as a trusted technical advisor through complex evaluations, guide teams through digital transformation, and connect customer needs back to our product direction. Reporting to a regional Solutions Architect leader, you’ll work closely with Account Executives and cross-functional partners across Asia. You’ll focus on successful agentic platform adoption, strong technical evaluations, and building trusted relationships that highlight the value we bring in an AI-driven DevSecOps landscape.
You’ll work at the intersection of customer outcomes, modern software delivery, cloud, security, and emerging
agentic AI
workflows, helping organizations ship trusted software at the speed of imagination.
What you will do
Work with
Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities.
Run
technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle.
Own
technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions.
Develop
solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value.
Guide
customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness.
Build
strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts.
Create
reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations.
Provide
customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.
What you will bring
Experience
working with customers in technical pre-sales, consulting, or similar customer-facing roles. Minimum 2+ years of presales or equivalent client-facing experience with a total of 5+ years of industry experience is required.
Ability
to run technical evaluations such as proofs of concept, proofs of value, workshops, tenders, audits, or value stream assessments.
Working knowledge
of the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows. Competent knowledge of generative AI and agentic technologies will be a plus.
Hands-on familiarity
with GitLab or similar DevSecOps or software delivery platforms.
Clear communication skills
with the ability to adapt technical messages for practitioners, technical stakeholders, and senior business stakeholders.
Strength
in building credibility, listening carefully, developing technical champions and representing customer needs to internal teams.
Interest
in continuous learning, knowledge exchange, and developing expertise in GitLab, AI, and related cloud technologies.
Familiarity
with cloud platforms, self-managed environments, or transferable experience from related technical fields is welcomed.
About the team
We serve as a technical partner for the field, helping customers and internal teams see the value of GitLab's platform approach during complex engagements. We work closely with go-to-market and product organizations, bringing field feedback into conversations about product direction, services, enablement, and value messaging. As a distributed team in an all-remote environment, we rely on clear communication, sound judgment, and common practices to work with customers across regions. We play an important role in GitLab's continued growth by combining technical depth, strong customer relationships, and operational discipline. For more on how we work, see
Solution Architecture Handbook
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect, you'll be a trusted advisor to GitLab customers and prospects in Japan. You'll explain how GitLab's artificial intelligence-powered development, security, and operations (DevSecOps) platform addresses customers' business priorities and technical requirements, helping technical leaders and executives evaluate its value.
You'll translate technology into business value and help customers make informed adoption decisions. The initial sale isn't the end of the relationship: you'll support continued adoption, new use cases, and expansion into additional products and editions, helping increase GitLab consumption through greater customer value.
What you’ll do
Lead structured discovery to understand customer business priorities, development processes, challenges, stakeholders, and success criteria. Connect proposed solutions to business value and return on investment.
Collaborate with Account Executives on account strategies and customer action plans that move opportunities from technical evaluation to contract.
Lead demos, workshops, proofs of concept or value, architecture design, and technical validation, including Linux-based, self-managed, and air-gapped customer environments.
Design roadmaps for DevSecOps and artificial intelligence-enabled development across the software development lifecycle. Address processes, roles, governance, and developer experience. Plan the effort and timelines for migrating continuous integration and continuous delivery pipelines from Jenkins to GitLab.
Resolve post-sale adoption challenges with post-sales teams and partners, and identify expansion opportunities across use cases, business units, workloads, products, and editions.
Build relationships with developers and business and technical leaders. Explain GitLab's competitive differentiation and address objections about existing tools, overlapping artificial intelligence capabilities, cost, and migration effort.
Create reusable proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories. Present at webinars and marketing events to support pipeline development.
Share customer feedback and competitive insights with Product Management, Engineering, Sales, and Marketing. Test GitLab, artificial intelligence, DevSecOps, and cloud technologies hands-on, and mentor team members to share best practices.
What you’ll bring
Experience in technical pre-sales, solutions architecture, consulting, technical sales, or a similar customer-facing role, using structured discovery, value selling, stakeholder mapping, and consensus building.
Practical understanding of the software development lifecycle, DevSecOps, security, and cloud technologies, with experience using GitLab or comparable source control, continuous integration and continuous delivery, and developer collaboration platforms.
Experience leading demos, workshops, proofs of concept or value, technical proposals, or solution architecture design, and the ability to discuss deployment, security, and operations with customer technical teams.
The ability to explain technical trade-offs and business value to developers, technical leaders, and executives, and collaborate with Account Executives on opportunity strategy, adoption, and expansion.
Familiarity with retrieval-augmented generation and Model Context Protocol, and the ability to discuss their use in artificial intelligence-enabled development.
The ability to mentor team members, share reusable knowledge, and give and receive feedback with empathy and respect for others' expertise.
Fluency in Japanese and professional working proficiency in English.
Helpful but not required: a background in software development, systems integration, or project or product management. Other useful experience includes developer productivity, cloud-native technologies, enterprise platform governance and rollout, post-sales recommendations, consumption-based models, or creating reusable technical content.
About the team
The Solutions Architect team is part of GitLab's Sales organization. We work with Sales, Product Management, Engineering, Marketing, post-sales teams, and partners across regions, collaborating asynchronously to share reusable knowledge and best practices. We learn through hands-on testing and iteration, guided by GitLab's values of collaboration, customer results, efficiency, diversity, inclusion and belonging, iteration, and transparency.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into German linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation.
Key Responsibilities
Translate clinical research, regulatory and pharmacovigilance documents from English to German.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive content.
Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions.
Field of Expertise
Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries)
Regulatory Documents (SmPC, PIL, Labels, CTD Modules)
Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE)
Must-Have Criteria
Applicant must meet at least one of the following criteria:
Education
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or
Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or
A minimum of five years of full-time professional experience in translation
Relevant translation experience
At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents
Technical Skills
Familiarity with CAT tools (XTM/Phrase), License will be provided.
Familiarity with Track Changes in Microsoft Word
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar
In-house industry experience at a CRO or pharmaceutical company.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Aave Labs is looking for a Director of Operations to scale global operations, manage regulatory controls, improve customer experiences, and lead the Operations organisation.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
You’ll build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. This is a distributed systems problem with an unusually high correctness bar. The system has to be right to the cent, replay cleanly and explain any number as of any date, at that volume. You will shape its architecture. Its users include Claude agents, which read and write through the same APIs and controls as people.
You’ll work closely with SWEs in Billing, Compute and Infra on shared contracts and APIs, and with product owners, finance operations and internal audit to turn accounting and controls requirements into designs. You don’t need a finance background. If you have built backend systems where correctness matters, we will teach you the domain.
Responsibilities
Design and build the front door into finance and its governed contracts: APIs for apps and agents, an event bus for systems that publish, adapters for vendor apps and reports, data-quality gates, and processing that posts every event exactly once, with replay and backfill
Drive the build of the accounting ledger and engine: an append-only ledger with idempotent posting, a rules framework that turns business events into journal entries, translation into the ERP, and period locks
Design and build the SDKs and frameworks that finance apps and agents build on
Build controls into the platform as code: immutable audit trail, maker-checker, scoped access and segregation of duties
Build and run the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow, and own their reliability: uptime, latency, throughput and correctness targets agreed with those teams
Shape the platform’s technical direction: architecture, engineering standards and design reviews
Minimum qualifications
Strong backend engineering in a statically typed language such as Go, Java or Rust, or Python at scale
Experience designing and running high-volume, event-driven systems (publish/subscribe, streaming) with idempotent processing, replay and backfill
Experience designing relational data models and writing SQL for complex, versioned data
Experience designing APIs, SDKs and service-to-service integrations used by other teams
Experience building systems with auditability, access control or compliance requirements
Experience turning requirements from non-engineering partners into technical designs
Strong written and verbal communication, including design docs
Preferred qualifications
10+ years of experience
Experience building developer platforms or paved paths
Experience with streaming systems such as Pub/Sub or Kafka
Experience building with LLMs and agents, including MCP
Built a ledger, sub-ledger, billing or payments system
Familiarity with accounting concepts: double-entry, journal entries
Familiarity with internal controls and audit concepts: audit trails, segregation of duties, change management
Exposure to ERP or financial systems, such as Workday Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
We're looking for an Engineering Manager to lead the engineers who build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. You’ll hire and grow the team, and hold the bar for how the platform is built and run in production. Its users include Claude agents, which read and write through the same APIs and controls as people.
You'll partner with engineering teams in Billing, Compute and Infra on shared contracts and APIs, and with product owners and finance operations, who set the priorities and define the needs. You don't need a finance background. If you have led teams that build backend systems where correctness matters, we will teach you the domain.
Responsibilities
Lead and grow a team of engineers: hire, coach and hold a high bar for engineering quality
Own delivery of the front door for finance events and its governed contracts, and the accounting ledger and engine, so every event is posted exactly once and can be traced back to its source
Be accountable for the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow
Make sure finance apps and agents have the platform support they need: SDKs and frameworks, scoped access, SOX guardrails, observability, and the capabilities finance needs that claude products do not provide out of the box
Define and own the reliability and correctness bar: SLOs on the services other teams call, tests that check key upstream calculations on every change, and daily accuracy and completeness checks from source to books
Align on technical design, data contracts and APIs with engineering leaders in Billing, Compute and Infra
Drive down the time it takes finance to support a new product, program or compute buildout
Minimum qualifications
Have led teams that build and run high-volume backend systems where correctness matters, such as ledgers, billing, payments, metering or other systems of record
Have built or run event-driven systems with idempotent processing, replay and backfill, and know what it takes to keep them correct in production
Have sound judgment on platform boundaries, data contracts and API design
Have hired and grown engineers, and set engineering standards for platforms
Work well across functions, with upstream engineering teams, finance and auditors, and explain technical trade-offs clearly to non-engineering partners, in writing and in the room
Preferred qualifications
Have 3+ years of engineering management experience, with 8+ years total in the industry
Built developer platforms or paved paths used by other builders
Worked with Go and with streaming systems such as Pub/Sub or Kafka
Built with LLMs and agents, including MCP
Built or run a ledger or sub-ledger, with a working knowledge of double-entry accounting
Managed teams through audit and compliance work, such as SOX change management, segregation of duties and audit trails
Worked with ERP or financial systems, such as Workday Financials or Oracle Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
OUR MISSION
Build and scale the logistics capabilities that enable Mistral AI to deploy, operate and expand high-density compute infrastructure reliably. Own the flow, custody, traceability and readiness of high-value hardware, critical spares and associated materials - from supplier dispatch through site receipt, storage, deployment, repair and end-of-life disposition. Deliver speed without compromising safety, inventory integrity, security or cost control.
OPERATING CONTEXT & ACCOUNTABILITY
You will coordinate closely with Data Center Operations, IT Operations, deployment teams, Procurement, Finance, Security, Safety, colocation operators, carriers and OEM service partners. The role owns Mistral logistics processes and supplier performance.
KEY RESPONSIBILITIES - DEPLOYMENT LOGISTICS AND SITE READINESS
- Plan inbound and outbound movements for accelerator servers, racks, networking equipment, CDUs, replacement parts, tooling and deployment consumables across sites and staging locations.
- Translate deployment schedules and bill-of-materials requirements into shipment plans, delivery windows, site receiving capacity, material availability and clear responsibility assignments.
- Coordinate with business partners and site teams on loading bays, access approvals, delivery routes, floor loading, rack handling, lift plans, packaging removal, temporary storage and installation sequencing.
- Identify logistics dependencies that could delay energization, commissioning, rack acceptance or compute availability; maintain escalation paths, contingency plans and recovery actions.
- Create consistent procedures for goods receipt, inspection, damage recording, quarantine, staging, pick/pack, handover and proof of delivery, including exceptions and nonconformances.
- Manage reverse logistics for defective equipment, repair exchanges, warranty returns, redeployments and end-of-life assets, with documented chain of custody and secure disposition.
KEY RESPONSIBILITIES - INVENTORY, SPARES AND ASSET TRACEABILITY
- Define and maintain an accurate inventory and asset-control framework for Mistral-owned equipment, including serialized items, location, ownership, status, movement history and reconciliation with IT asset records.
- Set and monitor critical spare-parts policies with IT Operations and OEM partners: minimum/maximum stock, lead times, failure demand, replenishment triggers, shelf-life and obsolescence exposure.
- Establish auditable stock movements, cycle counts, physical inventories, discrepancy investigations and controls for high-value or sensitive components.
- Monitor stock health, aging, availability, stranded inventory, shrinkage and repair turnaround; use evidence to optimize local versus regional stocking decisions.
- Coordinate secure storage conditions, ESD-sensitive handling, environmental requirements, battery transport/storage rules where applicable, and restricted access to valuable hardware.
- Develop common inventory taxonomy, operating procedures and system integrations to support growth across sites, providers and countries.
KEY RESPONSIBILITIES - SUPPLIER, TRANSPORT AND COMMERCIAL PERFORMANCE
- Oversee third-party logistics providers, freight forwarders, warehouses, specialist rigging partners and couriers against agreed service levels, security controls and escalation requirements.
- Work with Procurement and Legal on supplier selection, scopes of work, insurance, liability, transport terms and measurable performance expectations.
- Coordinate cross-border shipping requirements with qualified customs and trade-compliance specialists, including import/export documentation, duties, restricted goods and relevant sanctions/export controls.
- Monitor freight, warehousing, handling, repair and expedite costs; challenge avoidable spend while protecting deployment dates and service restoration capability.
- Lead supplier performance reviews, delivery-failure investigations and corrective action follow-up; develop alternative routes and providers for critical supply chains.
- Maintain reliable forecasting and reporting of expected arrivals, shortages, inventory exposure, blocked shipments, deployment readiness and outstanding returns.
KEY RESPONSIBILITIES - SAFETY, RESILIENCE AND CROSS-FUNCTIONAL EXECUTION
- Partner with Safety and site teams to assess high-risk material handling, rack moves, lifting/rigging, traffic management and contractor interfaces; verify that required plans and competent resources are in place.
- Coordinate physical-security requirements, access permissions, tamper evidence and chain of custody for sensitive or high-value technology.
- Develop practical business-continuity plans for shipment disruption, customs holds, supplier shortages, loss or damage in transit, and urgent hardware replacement needs.
- Work with IT Operations and OEM service partners to prioritize material flows during incidents and reduce mean time to restore affected compute capacity.
- Create clear operating rhythms and decision records across engineering, deployment, site teams and suppliers; escalate risks early and close actions with evidence.
TEAM LEADERSHIP & ORGANIZATIONAL DEVELOPMENT
- Build, lead, and scale the team across regions, aligning organizational capabilities, staffing levels, and resources with Mistral AI’s growth trajectory and operational requirements.
- Supervise, coordinate, and support team members, ensuring clear accountability, effective collaboration, and consistent execution of responsibilities.
- Define the organizational structure, roles, responsibilities, and resource allocation required to support current operations and future expansion.
Recruit, onboard, develop, and retain high-performing professionals, ensuring the team possesses the technical expertise and capabilities required to meet business objectives.
- Establish clear performance expectations, measurable objectives, and development plans; conduct regular performance reviews and provide constructive feedback and coaching.
- Drive standardization of processes, procedures, and best practices across regions while accommodating local operational and regulatory requirements.
- Foster a culture of ownership, accountability, continuous improvement, knowledge sharing, and operational excellence.
Collaborate with cross-functional leaders to anticipate resource requirements, address organizational gaps, and ensure effective coordination across teams.
- Develop succession plans and strengthen internal capabilities to support organizational resilience and long-term scalability.
- Manage team priorities, workload distribution, and resource planning, ensuring effective execution while maintaining quality, safety, and operational efficiency.
WHAT SUCCESS LOOKS LIKE
- Critical hardware and materials arrive complete, traceable, secure and ready for deployment when needed.
- Inventory accuracy is consistently high, with timely reconciliation and documented custody for valuable assets.
- Critical spare parts are available according to risk-based targets, reducing restoration delays and avoidable downtime.
- Logistics exceptions, shipment damage, deployment blockers and supplier failures are identified early and resolved with measurable corrective actions.
- Logistics processes scale across new sites without sacrificing safety, compliance, cost discipline or execution speed.
MINIMUM QUALIFICATIONS
- At least 5 years of relevant experience in logistics, supply chain, warehouse operations, hardware deployment or inventory management in a complex technical environment.
- Hands-on experience coordinating high-value equipment shipments, third-party service providers, site receiving, stock controls and reverse logistics.
- Ability to establish auditable inventory processes, analyze operational data, manage exceptions and deliver against demanding deployment timelines.
- Working knowledge of transport, handling and workplace safety requirements; ability to engage relevant specialists on customs and international trade compliance.
- Strong cross-functional communication, supplier management and problem-solving skills; professional English and willingness to travel to operational sites.
PREFERRED QUALIFICATIONS
- Experience supporting data centers, AI/HPC infrastructure, hyperscale hardware deployments, enterprise IT logistics or complex industrial equipment.
- Familiarity with serialized GPU/server assets, rack-scale systems, networking equipment, specialist lifting and ESD-sensitive components.
- Experience implementing warehouse management, enterprise resource planning or IT asset-management systems and inventory dashboards.
- Experience with international shipping, freight forwarding, customs interfaces, repair/RMA workflows and multi-site critical spares strategies.
- Experience improving supplier performance, stock availability, forecast accuracy and logistics cost-to-serve.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Bessé-sur-Braye, Pays de la Loire
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
Mistral is seeking a Data Center Operations Manager to oversee the build, run, and operational excellence of our data centers in the Paris Region. This role is critical to ensuring the reliability, security, and efficiency of our HPC infrastructure as we scale our AI capabilities.
Primary Location: Besse-sur-Braye
Key Responsibilities
• Lead the operational management of Mistral’s data centers ensuring seamless coordination and high availability.
• Organise and manage onsite operations, technical support, maintenance, and emergency response to ensure 24/7 reliability.
• Coordinate hardware deployment, upgrades, and decommissioning with third-party suppliers, ensuring alignment with project timelines.
• Follow industry best practices to ensure high-quality installations and adherence to security protocols, contractual obligations, and regulatory requirements.
• Oversee ticketing systems for incident resolution, ensuring timely communication and stakeholder updates.
• Manage inventory of spare parts and logistics to minimise downtime and maintain operational continuity.
• Problem-solve technical issues and mediate challenges to ensure maximum uptime and performance of data center resources.
• Provide regular updates to internal and external stakeholders on operational status, risks, and improvements.
• Manage local contracts with DC providers and OEM.
• Manage the site’s annual operating budget (OpEx) for utilities, maintenance services, and consumables, driving site cost efficiency.
• Establish, implement, and enforce robust Health, Safety, and Environmental (HSE) policies and protocols for all site personnel, contractors, and visitors, ensuring compliance with local regulations.
• Identify and implement opportunities for the automation of routine operations tasks (e.g., alert handling, reporting, and asset tracking) to improve team efficiency.
Qualifications & Experience
• Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations.
• Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments.
• Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades.
• Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement.
• Comfortable with contract negotiation and management.
• Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines.
• Knowledge of data center security standards (physical and digital) and compliance requirements.
• Relevant professional certifications such as CDCP, CDCE, or ITIL v4 are highly desired.
• Language Skills: Fluency in English and French.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Portugal
We are looking for an experienced
Enterprise Architect
to own the overall technical architecture of the entire GoMining ecosystem, not just individual products. Your scope covers the architecture of all key domains (Payments, Cards, Custody, Wallet, Mining, and Core Platform) and the connections between them.
You will ensure that our products, platforms, infrastructure, and financial services operate as a scalable, secure, reliable, and interconnected ecosystem.
This is a highly influential role that requires both strategic architectural vision and deep hands-on engineering expertise. You will shape the target architecture, define technical standards, manage architectural dependencies, make critical technical decisions, and help teams choose the right path. You will work closely with the CTO, engineering leadership, and product teams.
Proven experience in FinTech, banking, payments, or cryptocurrency platforms is mandatory.
Key Responsibilities
Own and continuously evolve the end-to-end architecture of the GoMining ecosystem.
Define the target enterprise architecture, architectural principles, standards, and long-term technology roadmap.
Ensure architectural consistency and seamless integration across financial products, payments, wallets, custody, cards, mining services, and core platform infrastructure.
Design scalable and resilient distributed systems capable of supporting millions of users and high transaction volumes.
Establish clear architectural boundaries, service ownership, integration patterns, and data flows across multiple engineering teams.
Drive critical architecture decisions involving microservices, APIs, event-driven systems, data platforms, and cloud infrastructure.
Identify and eliminate architectural bottlenecks, technical debt, scalability limitations, and system dependencies.
Lead architecture reviews and provide technical guidance to engineering teams.
Collaborate with the CTO, Engineering Leads, Product Leaders, and business stakeholders to align technical architecture with business strategy.
Evaluate new technologies, architectural approaches, and infrastructure solutions.
Ensure security, reliability, observability, performance, and operational resilience are embedded into architectural decisions.
Remain deeply involved in technical discussions, solution design, and implementation reviews.
Requirements
8+ years of software engineering experience, including 3+ years in enterprise, platform, or solution architecture roles.
Mandatory experience architecting systems within FinTech, banking, payments, digital banking, or cryptocurrency companies.
Proven experience designing architecture across multiple interconnected products, services, or business domains.
Strong software engineering background, ideally as a Senior / Lead / Principal Engineer.
Deep understanding of distributed systems, microservices, event-driven architecture, API design, and integration patterns.
Experience designing high-load, fault-tolerant, and mission-critical systems.
Strong knowledge of cloud infrastructure (AWS, GCP, or Azure).
Understanding of financial transaction processing, data consistency, security, and regulatory requirements.
Ability to define long-term architectural strategy while remaining technically hands-on.
Experience driving architectural decisions across multiple engineering teams.
Excellent stakeholder management and communication skills.
Nice to have
Experience with cryptocurrency exchanges, blockchain infrastructure, digital wallets, or custody solutions.
Experience with card issuing, payment processing, banking integrations, or financial ledgers.
Experience building or transforming complex multi-product financial ecosystems.
Familiarity with PCI DSS, KYC, AML, and financial compliance requirements.
Experience scaling platforms to millions of users.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Tallinn, Harjumaa, Estonia
Welcome to
Torrero
— an all-in-one source for cutting-edge white-label casino, sportsbook solutions, and B2B aggregation. Built on a foundation of trust and compliance, we offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as a preferred partner for iGaming businesses worldwide.
With a wide range of sports events, convenient payment options, and support for 35+ languages, we make gaming accessible to players around the globe.
If you enjoy a fast-paced, dynamic environment with a startup mindset, passionate people, and opportunities to make a tangible impact, we invite you to join us on our journey as we continue to grow and expand our business.
About the Role
We are looking for an experienced
Head of KYC (CDD/EDD)
to lead and develop our KYC team, ensure the accuracy and consistency of player verification decisions, and strengthen our Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes.
You will be responsible for establishing effective quality control procedures, identifying recurring errors, improving operational workflows, and ensuring that KYC specialists apply internal policies and regulatory requirements consistently.
The role requires close collaboration with AML, Responsible Gambling (RG), Compliance, Customer Support, and Technical Support teams to resolve complex cases, improve information flows, and ensure a consistent approach to player verification and risk management.
We are looking for a hands-on leader who can combine strong technical KYC/EDD expertise with people management, practical training, and continuous process improvement.
You will be doing:
Lead day-to-day KYC operations, ensuring accurate and timely CDD/EDD processing.
Establish and maintain quality assurance procedures to identify errors, inconsistencies, and compliance gaps.
Analyse recurring mistakes, identify root causes, and implement corrective actions.
Review complex and high-risk cases, including PEPs, adverse media, source of funds, and source of wealth assessments.
Monitor team performance, quality metrics, processing times, and adherence to SLAs.
Lead, mentor, and train KYC specialists, providing regular feedback and coaching.
Develop training materials, internal guidelines, checklists, and improvement plans.
Maintain and improve KYC procedures and internal controls in line with applicable regulatory requirements.
Ensure accurate case documentation and support internal and external audits.
Collaborate with AML, Compliance, and Responsible Gambling teams on risk assessments and escalations.
Work closely with Customer Support, Technical Support, and Payments teams to resolve KYC-related issues.
Identify process inefficiencies and drive improvements in workflows, tools, and verification accuracy.
Your Expertise to Meet the Requirements:
Proven experience in KYC, CDD, and EDD within iGaming, online gambling, fintech, banking, or financial services.
Previous experience leading, supervising, or mentoring a team, ideally in a high-volume operational environment.
Strong knowledge of AML/KYC principles, customer risk assessment, identity verification, PEP screening, adverse media screening, and risk-based due diligence.
Practical experience handling complex EDD cases, including source of funds and source of wealth assessments.
Good understanding of relevant regulatory and licensing requirements, particularly those applicable to the EU, Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), or other relevant iGaming jurisdictions.
Experience designing or implementing quality assurance processes, conducting case reviews, and analysing operational errors.
Strong analytical skills and excellent attention to detail, with the ability to make well-reasoned decisions in complex cases.
Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments.
A proactive, hands-on approach, with a strong sense of ownership and accountability.
Fluency in Russian & English, both written and spoken.
We offer:
Competitive salary
Private health insurance
Sports benefit
Annual paid vacation for 28 calendar days
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Regular team and company events
Comfortable office in the centre of Tallinn with the flexible working schedule
Top notch work equipment
Amicable work environment and supportive team members
Real career opportunities and professional growth
The great team across the world
Hiring Stages:
HR Introductory call
Panel Interview with stakeholders
References check
Job offer
Location: Limassol, Cyprus
The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a
Head of Back Office
to join our team.
In this role, you will take full ownership of back-office operations, combining hands-on execution with the responsibility of designing, improving, and maintaining processes that support both regulatory compliance and business growth.
You will help us with:
Set up, manage, and continuously improve back-office processes for the Digital Assets business
Execute client orders, conduct settlements in cryptocurrency and fiat money
Manage and keep up to date customer profiles
Take ownership of projects focused on automation and the enhancement of internal back-office systems
Maintain and supervise records for client and proprietary post-trade processing and digital asset payments
Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
Keep internal systems and records aligned with regulatory standards and business needs
Prepare and deliver client reports with a strong emphasis on accuracy and transparency
Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
Tackle ad-hoc tasks and operational challenges with accountability and initiative
Requirements
University degree in Finance or a related field
Proven experience within back-office operations, ideally within the digital assets or broader financial industry
Knowledge of regulatory frameworks, practices, and principles within the financial industry
Experience in preparing and submitting regulatory reports to CySEC or similar authorities
Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
Language proficiency in English
High computer literacy and confidence in working with various systems
A proactive mindset with the ability to balance execution and process development
Good command of English
You will have an advantage if you have:
Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
CySEC certificate
Experience at working with record keeping in regulated business
Benefits
Competitive salary;
Annual performance bonus;
Relocation to Cyprus and Visa support;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an
HR Business Partner (HRBP)
to provide dedicated HR partnership to warehouse operations across an assigned region (North or South).
This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness.
Key Responsibilities
Regional Business Partnership & Workforce Planning
Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters.
Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount.
Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region.
Recruitment & Employee Lifecycle
Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives.
Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams.
Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity.
Employee Relations & Manager Support
Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application.
Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required.
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution.
Performance, Engagement & Retention
Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team.
Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions.
Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs.
HR Operations, Compliance & Reporting
Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines.
Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners.
Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action.
What We're Looking For
At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage.
Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes.
Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed.
Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions.
Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion.
Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments.
Willingness to travel regularly between warehouse sites in the assigned region.
What Sets This Role Apart
Direct ownership of the people agenda for a regional warehouse network within a fast-growing business.
Opportunity to influence business decisions through workforce insights and close partnership with Operations.
A hands-on role that connects employee experience with day-to-day operational performance.
Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.
Location: Baghdad, Iraq
Toters is an on-demand last-mile delivery service that enables customers to browse products offered by their favorite local stores, and place orders to have them delivered on-demand through a mobile application. Initially, Toters plans on addressing the restaurant and grocery markets.
In this role, you’ll be part of the HR Team, responsible for the daily and administrative HR duties. Your roll will be assisting the HR team with recruitment, record maintenance, and provide clerical support to all employees.
Responsibilities
Respond to HR inquiries and requests from branch staff, managers, and external parties.
Maintain accurate digital and physical employee records .
Support high-volume recruitment post vacancies, screen CVs, schedule interviews, run reference checks, and issue employment contracts.
Track and renew employee health certificates, medical checks as required by local regulations.
Conduct orientation for new hires and update their records.
Support branch managers with attendance tracking, shift records, leave, and payroll.
Complete resignation and termination paperwork, including clearance and final settlement documents.
Help ensure compliance with labor law and company HR policies across all branches.
Stay up to date with HR trends and best practices in the hospitality industry.
Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
At least 1 year of experience as an HR Officer, preferably in restaurants, hospitality, or F&B.
Solid understanding of core HR functions and local labor law.
Experience with high-volume, fast-turnover hiring is a strong plus.
Excellent written and verbal communication skills in [Arabic and English].
Able to work under pressure and meet tight deadlines in a fast-paced environment.
Strong computer skills: email, MS Office .
Good organizational and time management skills, with close attention to detail.
Willing to visit branches regularly and be flexible with working hours when needed.
Location: Philippines
We are seeking an exceptionally articulate, tech-savvy, and proactive
Virtual Front Desk & Practice Operations Specialist
with
elite English communication skills
to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement).
The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on
RingCentral / Quo
, managing patient tickets in a centralized Work Hub, navigating
Nextech EHR
, and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability.
Working Environment & Core Schedule
Role Title:
Virtual Front Desk & Practice Operations Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Standard U.S. Practice Hours (Monday – Friday)
Core Systems:
Nextech EHR
,
RingCentral / Quo
, Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365
Role Breakdown:
50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support
Top 3 Daily Tasks
High-Touch Patient Engagement (Calls, Scheduling & Texting):
Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise.
Work Hub Queue Execution:
Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices.
Account Management & Process Optimization:
Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support.
Core Responsibilities
Patient Communication & Front Desk Operations (~50%)
Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages.
Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms.
Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff.
Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention.
Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts.
Account Management & Practice Onboarding (~30%)
Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics.
Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries.
Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems.
Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership.
Executive Support & Workflow Improvement (~20%)
Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects.
Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides.
Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts.
Requirements
Elite English Communication:
Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing.
U.S. Healthcare Background:
2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager).
Administrative Competency:
Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing.
Tech Smart & Adaptable:
Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding.
HIPAA Compliance:
Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols.
Remote Workspace:
Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset.
Preferred / Nice-to-Have Qualifications
Experience with specialized EMR/PM systems such as
Nextech
, Athenahealth, eClinicalWorks, or ModMed.
Experience in Ophthalmology or other surgical/medical specialties.
Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.
Location: India; Vietnam; Indonesia; Philippines; Thailand; Pakistan
About us
Paired
is a
global staffing and recruiting agency
that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job
opportunities for professionals around the world
.
About the Role
We’re hiring a
Direct-Response Video Editor for a fast-growing DTC brand
to work remotely with their team.
The brand runs fast-paced direct-response ad campaigns, mainly on Meta and TikTok, and launches new products and collections often. You’ll edit short-form videos for both paid ads and organic content, mostly b-roll with text overlays and founder UGC (launch announcements and direct-to-camera informative videos). You’ll work closely with a small, friendly marketing team on time-sensitive campaigns where clear communication and quick turnaround matter.
Job Responsibilities
Day to Day
Brainstorm ad and content ideas with the marketing team.
Edit short-form videos for Meta and TikTok, for both paid ads and organic content.
Deliver finished, clean videos with captions, on-screen text and royalty-free music.
Build strong hooks, keep viewers watching, and highlight the CTA to drive conversions.
Apply feedback from review rounds and re-submit without delays.
Track ad performance data and use it to guide future edits.
Follow brand guidelines and approved wording in all on-screen text and captions.
What We’re Looking For
Someone who understands proper hooks, viewer retention and how to drive conversions with a clear CTA.
Willingness to learn the brand’s community, including its mindset and needs. The audience is the community, and every ad is tailored to what they expect.
Respect for brand compliance. For example, the brand talks about the
resistance
its tools offer, not
magnet strength
, and avoids restricted terms and wording that lacks empathy.
Experience with founder-led or UGC-style content is a plus.
Requirements
Proven experience editing direct-response or performance video ads.
Full proficiency in professional editing software.
Strong English: scripts, videos and all team communication are in English, so you need to catch any wording, spelling or grammar mistakes.
Close attention to detail in short, fast-paced videos, even with multiple review rounds in place.
Ability to work quickly and reliably on time-critical launches.
Benefits
Competitive base salary. The base range is $1,500–$2,500 USD per month. Where you land depends on your experience and portfolio.
It's a creative-ownership role, with room to grow into scaling larger-budget campaigns.
100% remote work flexibility from anywhere.
Dynamic, fast-paced team culture focused on innovation and high-impact growth.
Collaborate with ambitious creators and e-commerce growth experts.
ГибридГеография найма не уточнена
ОфисSan Francisco, CA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоOfficial emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
География найма не уточнена
География найма не уточнена
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоCyprus; Georgia; Poland; Spain; Serbia; Portugal
headTallinn, Harjumaa, Estonia
headLimassol, Cyprus; Relocation to Cyprus and Visa support
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution