Location: South Africa; Colombia; Mexico; Argentina; Brazil; Guatemala
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you’ll work closely with global companies, gain hands-on sales experience, and build a long-term career in international business development.
About the Company
Our client is a growing service-based business focused on lead generation and client acquisition. They are building a lean, high-performing team and are looking for a
Sales Development Representative (SDR)
who can support both
outbound sales efforts and backend admin operations
.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring an Sales Development Representative for a remote appointment setting and lead follow-up role. This position blends outbound sales, lead nurturing, and CRM management, making it ideal for candidates looking for remote SDR jobs, appointment setting roles, or entry-to-mid-level sales positions from home.
You will be responsible for engaging leads, booking appointments, and maintaining CRM accuracy, while also supporting essential administrative workflows.
Key Responsibilities
Conduct outbound follow-up calls to warm and cold leads
Qualify prospects and book appointments for the client
Use scripts to effectively communicate value and handle objections
Maintain and update Zoho CRM with accurate lead data
Perform list building, data entry, and lead tracking
Manage follow-up sequences to improve conversion rates
Use tools like Google Docs and Excel for reporting and organization
Collaborate directly with the client to optimize outreach efforts
Consistently meet KPIs (calls, appointments set, follow-ups completed)
Requirements
1+ year experience in Sales Development in Marketing
Strong spoken English – clear, confident, and professional
Proven ability in outbound calling and lead follow-ups
Experience using Zoho CRM or similar CRM platforms
Comfortable with data entry and admin support tasks
Intermediate proficiency in Google Docs, Excel, and online tools
Highly organized with strong attention to detail
Positive, coachable attitude (scripts and training provided)
Must be based in South Africa or Latin America (time zone compatibility required)
Must have reliable computer, headset, and stable internet
Must be available full-time and exclusively dedicated to one client
Benefits
💰 Competitive salary
🎯 Performance-based bonuses tied to appointments and conversions
🌎 Fully remote role with stable, full-time workload
📈 Opportunity for salary increases as performance and business scale
🤝 Work directly with one client as a core team member
🎓 Structured onboarding, scripts, and sales training provided
🚀 Clear pathway into higher-level sales roles (Closer / Account Executive)
УдалённоSouth Africa; Colombia; Mexico; Argentina; Brazil; Guatemala; Must be based in South Africa or Latin America (time zone compatibility required)
Location: United Kingdom; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include established global businesses and high-growth companies across SaaS, professional services, and B2B sales sectors.
Unlike traditional outsourcing, you are placed directly with a client as a dedicated, in-house team member with long-term growth opportunities and performance-driven progression.
About the Company
Our client is a well-established global B2B sales organization offering a diverse range of products and services across multiple industries. With a mature sales process, structured systems, and a strong market presence, the company is focused on scaling its sales team with high-performing SDRs who can contribute across the full sales cycle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Sales Development Representative to support B2B sales across the UK and European markets. This is a dynamic role combining lead generation, client engagement, and account management support, ideal for candidates with at least 2 years of SDR or sales experience.
This opportunity is perfect for professionals seeking remote SDR jobs, B2B sales roles, or career growth into Account Executive positions within a structured and high-performing sales environment.
Key Responsibilities
Conduct outbound prospecting via calls, email, and sales engagement platforms
Generate and qualify leads within the UK and EU markets
Book meetings and support pipeline development
Deliver high-quality client engagement and follow-up communication
Manage and update CRM systems (Salesforce) and sales tools (Salesloft)
Support account management and nurture existing client relationships
Consistently meet KPIs related to activity, pipeline generation, and conversions
Collaborate with internal teams to ensure smooth handover to closers/account managers
Requirements
Minimum 2 years of experience in Sales Development, SDR, or B2B sales roles
Strong experience in outbound prospecting and lead generation
Excellent English communication skills (written and verbal)
Experience using Salesforce, Salesloft, or similar sales tools
Proven ability to multitask, manage pipelines, and stay organized
Strong understanding of sales processes and client management
Ability to work in UK/European time zones
Preferred:
Experience in IT, Software, or SaaS sales
Background in customer service or account management
Exposure to structured, process-driven sales environments
Ideal Candidate Profile
Energetic, proactive, and results-driven
Strong “can-do” attitude with ambition to grow
Highly organized and detail-oriented
Confident communicator and influencer
Comfortable working in a target-driven environment
Benefits
💰 Competitive base salary (based on experience)
🎯 Good commission structure with strong earning potential
🌎 Fully remote role aligned with UK/EU working hours
🚀 Join a well-established global sales organization
📈 Clear career progression into senior sales roles
🤝 Work within a structured, high-performance sales environment
🎓 Access to proven sales processes, tools, and training
Location: Pakistan; India
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative tech companies across SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member—giving you long-term career growth, stability, and impact.
Job Summary
We are hiring a remote Sales Development Representative (SDR) with a strong background in B2B tech and SaaS sales and lead generation. This role is ideal for someone who thrives in outbound prospecting within fast-paced SaaS environments, enjoys engaging senior decision-makers, and is motivated to build a high-quality pipeline for Account Executives.
Key Responsibilities
Conduct outbound prospecting targeting B2B tech and SaaS companies via cold calls, emails, and LinkedIn outreach
Identify and qualify high-value B2B SaaS leads, including founders, executives, and key decision-makers
Book high-quality meetings and product demos for Account Executives within the SaaS sales funnel
Maintain and update CRM systems with accurate prospect and pipeline data
Collaborate with marketing and sales teams to refine SaaS-focused outreach strategies and messaging
Consistently meet or exceed daily, weekly, and monthly KPIs related to pipeline generation and SaaS revenue goals
Build strong relationships with potential clients and stakeholders in tech-driven organizations
Requirements
3+ years of experience as a Sales Development Representative (SDR) or similar role in B2B tech or SaaS sales
Proven track record in B2B outbound sales, SaaS lead generation, or software sales environments
Strong communication and persuasion skills (verbal and written), with the ability to explain technical or SaaS products clearly
Experience using CRM tools (e.g., HubSpot, Salesforce, or similar) within a SaaS sales process
Comfortable handling cold outreach and overcoming objections in competitive tech markets
Familiarity with SaaS metrics, sales cycles, and buyer personas is highly preferred
Self-motivated with a results-driven mindset and ability to work in a remote, high-performance sales team
Stable internet connection and a dedicated home workspace
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Philippines; Singapore; Indonesia; Malaysia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-performing Remote Sales Development Representative (SDR) with 3+ years of experience in B2B tech or SaaS outbound sales. This role is ideal for sales professionals who thrive in selling complex digital solutions, building high-quality pipelines, and engaging decision-makers across mid-market and enterprise organizations.
You’ll work closely with Account Executives and Sales Managers to identify, engage, and qualify prospects within the B2B SaaS landscape, driving new business opportunities and revenue growth. If you're looking for a remote SaaS sales job with global exposure and strong earning potential, this role is for you.
Key Responsibilities
Execute high-volume outbound prospecting targeting B2B tech and SaaS buyers via cold calls, emails, and LinkedIn outreach
Identify and qualify leads within target accounts (ICP) through research, discovery calls, and needs analysis
Schedule qualified meetings and product demos for Account Executives
Maintain accurate and up-to-date records in CRM systems such as HubSpot or Salesforce
Personalize outreach campaigns tailored to SaaS use cases, pain points, and buyer personas
Collaborate with marketing and sales teams to refine go-to-market and lead generation strategies
Consistently meet or exceed KPIs including calls, meetings booked, and pipeline generated
Build and nurture relationships with key stakeholders and decision-makers in B2B organizations
Requirements
3+ years of experience as an SDR, BDR, or in an outbound sales role within B2B tech or SaaS environments
Proven track record of success in lead generation, pipeline building, and SaaS sales outreach
Strong understanding of B2B sales cycles, SaaS products, and value-based selling
Excellent communication and persuasion skills (written and verbal), with experience engaging senior stakeholders
Hands-on experience with CRM tools such as HubSpot, Salesforce, or similar platforms
Familiarity with sales engagement tools (e.g., Apollo, Outreach, Salesloft) and automation workflows
Experience selling into US, UK, or international markets is highly preferred
Self-motivated with strong time management skills in a remote work environment
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: United Arab Emirates; Israel
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a highly driven B2B Sales Development Representative (SDR) with proven experience in tech and SaaS sales environments. This role is ideal for candidates who thrive in fast-paced, high-growth companies and have a strong background in selling complex B2B solutions to decision-makers.
As an SDR, you will play a critical role in building pipeline for a technology-driven business, focusing on outbound prospecting, lead qualification, and booking high-quality meetings for Account Executives. Success in this role requires confidence in cold outreach, understanding SaaS value propositions, and engaging senior stakeholders across industries.
Key Responsibilities
Conduct high-volume outbound prospecting (calls, emails, LinkedIn outreach) targeting B2B tech and SaaS buyers
Execute 80–120+ calls per day, engaging decision-makers such as founders, directors, and C-level executives
Identify and qualify prospects based on ICP (Ideal Customer Profile) and SaaS-specific pain points
Schedule product demos and discovery calls for Account Executives
Clearly communicate technical and SaaS value propositions in a compelling, concise manner
Maintain accurate records of all sales activities in CRM systems (e.g., Salesforce, HubSpot)
Continuously test and optimize outreach messaging to improve conversion rates in competitive SaaS markets
Collaborate with sales and marketing teams to align on campaigns, targeting, and pipeline strategy
Consistently meet or exceed KPIs, including call volume, meetings booked, and pipeline contribution
Requirements
3+ years of experience in B2B sales, ideally within SaaS, tech, or digital services environments
Proven success in high-volume outbound sales (80+ calls/day) within a B2B setting
Strong cold calling, objection handling, and closing-for-meeting skills in complex sales cycles
Experience selling or supporting SaaS products, software solutions, or technical services
Proficiency with CRM platforms such as Salesforce, HubSpot, or similar tools
Excellent communication skills, with the ability to simplify technical concepts for business stakeholders
Strong understanding of B2B sales funnels, lead qualification frameworks (e.g., MEDDIC, BANT)
Highly self-motivated, resilient, and comfortable working in a target-driven SaaS sales environment
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: United States
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Ukraine
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: United Kingdom
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Serbia
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Romania
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Portugal
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Poland
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Netherlands
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Canada
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Belgium
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Belarus
At
Flosum
, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us.
We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly
and
build things right, you'll feel at home here.
About the Role
We are hiring a
Director of Software Development
to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a
technical architect at heart
who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.
What You'll Own
Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
Deep, current hands-on experience with
Node.js
(Express/Nest, async patterns, performance tuning, microservices).
Working knowledge of the
Salesforce
platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
Proven
technical architect
background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
Track record of
schedule compression
—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
Experience driving
solution performance
: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
Success Metrics (First 6–12 Months)
Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks.
Ship the current roadmap on a compressed timeline agreed with leadership.
Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance.
Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.
Retain and level-up the existing team while filling any skill gaps.
Why Flosum
At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.
Location: Dublin, IE; London, UK; New York City, NY; Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are looking for an Incident Response Manager to serve as the operational backbone of how Anthropic handles incidents. When things go wrong, you are the person who makes sure the right people are in the room, the right information is flowing, and nothing falls through the cracks.
The right person for this role brings structure and rigor to high-volume, high-stakes situations without waiting for a playbook to be handed to them. You will work across engineering, product, security, legal, go-to-market, and leadership to ensure Anthropic responds to incidents with speed, clarity, and accountability. This is not a role where you follow existing runbooks; it is a role where you write them, and where you operate effectively even when the runbook does not yet exist.
Responsibilities
Build the incident response management function, establishing the processes, tooling, and operational standards that define how we handle incidents at scale
Serve as an on-call incident commander, driving coordinated response across technical and non-technical stakeholders during incidents of varying severity, including managing multiple active incidents simultaneously
Engage the right people at the right time, with a strong sense of urgency, bringing order and direction to fast-moving, ambiguous situations
Own incident communications end-to-end, from real-time internal coordination to external channels like status pages, direct customer outreach, and stakeholder updates, ensuring they reflect Anthropic's commitments to safety, transparency, and accuracy
Participate in blameless incident reviews, contributing operational context and helping drive follow-through on critical remediations so the same class of incident does not recur
Partner with engineering teams to develop and maintain incident response policies, procedures, and escalation frameworks that scale with Anthropic's growth
Partner with engineering, product, security, legal, and go-to-market teams to continuously improve how the organization detects, responds to, and learns from incidents
You May Be a Good Fit If You
Have 5+ years of experience in incident management, with direct experience managing technical product or infrastructure incidents (not exclusively security or trust and safety)
Have built or significantly shaped an incident response program, ideally at a high-growth startup or in an environment where you had to create structure rather than inherit it
Demonstrate a strong sense of ownership and urgency, with the ability to operate independently and make sound decisions under pressure without waiting for direction
Are comfortable working in unprecedented situations where processes are still being defined and guidance may be incomplete or conflicting, leaving things better than you found them
Have a track record of effective cross-functional collaboration, particularly with engineering, security, legal, communications, go-to-market, and executive leadership
Bring a blameless, learning-oriented mindset to incident reviews, focused on systemic improvement rather than individual fault
Have experience with cloud infrastructure incidents and enough technical depth across the stack to engage meaningfully with engineering teams during response, including comfort navigating distributed systems, monitoring tools, and logs
Are analytically minded, with experience using data (incident metrics, queries, trend analysis) to inform decisions during response and to drive operational improvements over time
Communicate clearly and calmly under pressure, both in real-time coordination and in post-incident written communications
Thrive in high-volume, fast-paced environments and are energized by bringing operational discipline to complex, evolving situations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's research organization works across the full model development lifecycle, from pre-training and post-training to alignment, interpretability, and safety, each operating at the frontier of AI development. As a Technical Program Manager for Research, you'll define and build the programs that research teams need most. You'll move across research areas like compute, evals, RL environments, and emerging research initiatives, going deep enough in each to understand how researchers work and what they need. You'll identify where the biggest opportunities for impact lie, find the highest-leverage gaps, and build the programs, processes, and tooling that allow researchers to focus on research. This is a 0-to-1 role: you'll explore new domains as priorities shift, determine what each one needs, and create lasting impact where none existed before.
Note: This role may require responding to incidents on short-notice, including on weekends.
Responsibilities
Embed deeply within a research domain to understand the technical landscape, build trust with researchers and technical leaders, and identify the highest-leverage problems to solve, knowing the surface area will shift over time as research priorities evolve
Move fluidly across research areas like compute, evals, RL environments, and emerging research initiatives, picking up new domains quickly and getting to depth fast
Drive end-to-end execution of complex, ambiguous research initiatives spanning multiple teams, often without established playbooks or precedent
Establish processes and frameworks that bring structure to unstructured research environments without slowing researchers down
Lead efforts like large-scale compute resource planning, including allocation, efficiency, and prioritization across research and production workstreams
Drive eval readiness for model launches by standardizing results, shaping eval plans early, improving tooling, and ensuring honest, transparent reporting across research, product, and marketing
Own execution and operational health of RL environments across major training runs, coordinating cross-team trade-offs and feeding insights back into roadmap planning
Equip research leadership to make decisions quickly by going deep on technical tradeoffs and presenting clear, actionable recommendations
Act as the connective tissue between research, engineering, and product teams to reduce chaos and accelerate execution
You May Be a Good Fit If You
Have a background in ML research or engineering with several years of experience building technical programs from scratch, ideally with hands-on exposure to training, evaluation, or large-scale distributed systems
Are a fast learner who can ramp on unfamiliar technical domains quickly and contribute meaningfully to discussions with researchers
Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in fast-moving research environments
Have a track record of operational ownership of complex technical systems, including monitoring, incident response, and performance optimization
Can reason about technical tradeoffs at depth across model architecture, training infrastructure, evals, or compute efficiency, and translate them into clear decisions for leadership
Have excellent stakeholder management skill and the ability to influence senior technical staff through competence and consistent delivery
Are comfortable with high-stakes environments where decisions impact compute spend, model training timelines, and launch outcomes
Are passionate about the potential impact of AI and are committed to developing safe and beneficial systems
Are excited to redefine what technical program management looks like at the frontier of AI research
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоUnited Kingdom; South Africa; Ability to work in UK/European time zones
Pakistan; India
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.