Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Argentina; Brazil; Chile; Colombia; Ecuador; Paraguay
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established companies in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a valued in-house team member—giving you real career growth, stability, and ownership of your work.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for a commercially driven Senior Business Development Associate to join one of our international client teams. This is a high-impact remote sales role for someone who thrives in outbound prospecting, consultative selling, and revenue generation.
Unlike traditional SDR roles focused only on appointment setting, this position requires someone who can confidently manage early-stage sales conversations, understand customer pain points, build trust quickly, and drive qualified opportunities through the sales funnel.
You’ll play a critical role in generating pipeline, leading discovery conversations, and contributing directly to revenue growth in a fast-paced B2B sales environment.
Key Responsibilities
Execute outbound prospecting campaigns through cold calls, emails, LinkedIn, and strategic outreach
Research target accounts and identify key decision-makers
Conduct discovery conversations to understand client goals, challenges, and business needs
Qualify opportunities based on fit, urgency, budget, and buying intent
Book and support high-quality sales meetings and demos
Maintain accurate CRM records and pipeline visibility
Manage follow-ups with urgency and consistency across all active opportunities
Clearly communicate value propositions tailored to each prospect
Collaborate closely with sales and leadership teams to improve outreach strategy and conversion performance
Contribute directly to pipeline generation and revenue targets.
Requirements
4-7+ years of experience in B2B sales, outbound prospecting, account executive, or business development roles
Proven track record in lead generation, discovery calls, and pipeline conversion
Strong cold-calling confidence and ability to build rapport quickly
Excellent objection-handling and consultative selling skills
Experience managing prospects beyond simple appointment setting
Strong written communication and outbound email quality
Familiarity with CRM platforms such as HubSpot or Salesforce
Self-starter with strong discipline, urgency, and time management
Experience in SaaS, digital marketing, automotive, agency, or B2B service sales is highly preferred
Native-level or highly fluent English communication skills required
Benefits
🌎 Fully remote role with flexible working environment
🚀 Work with international clients in high-growth industries
📈 Clear career progression to Account Executive roles
🎯 Commission and performance incentives for hitting targets
🤝 Direct placement with client companies (no outsourcing layer)
🧠 Ongoing training, coaching, and sales development programs
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHO WE ARE LOOKING FOR
Everyone at Higgsfield is an A-player. We’re looking for a Video Editor who:
- Has exceptional attention to detail and strong creative instincts.
- Can take raw footage and turn it into polished, engaging long-form content.
- Moves fast, iterates quickly, and thrives in a high-output environment.
- Takes ownership of their work end-to-end and constantly raises the bar.
- Understands pacing, storytelling, and retention, especially for YouTube.
WHAT YOU WILL WORK ON
- Edit long-form YouTube videos (product demos, explainers, educational content, storytelling formats).
- Craft compelling narratives through pacing, rhythm, and structure.
- Add motion graphics, b-roll, captions, and sound design to maximize engagement.
- Collaborate closely with Creative Directors, founders, and growth managers.
- Turn rough ideas, scripts, or screen recordings into clean, high-quality final videos.
- Optimize videos for YouTube retention, watch time, and audience engagement.
YOUR MUST HAVES
- Strong experience with image and video GenAI tools.
- Solid editing skills in Premiere Pro or DaVinci Resolve.
- Proven ability to deliver creative content end-to-end.
- Sharp sense of visual and marketing culture — able to pitch ideas that hook.
- High energy, ownership, and adaptability in a fast-paced environment.
- Understanding of social media formats, trends, and audience engagement.
THE DEAL
- Competitive salary in USD.
- On-site role in Almaty office.
- Full-time position.
Location: Germany; Switzerland; Austria; Spain; Luxembourg; Belgium
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
As a German-Speaking SDR, you will play a critical role in expanding the sales pipeline through outbound prospecting, cold outreach, and lead qualification. You’ll work closely with Account Executives and sales leaders to identify potential customers, schedule meetings, and help drive revenue growth.
This is an excellent opportunity for someone who is highly motivated, target-driven, and passionate about B2B sales and relationship building in German-speaking markets.
Key Responsibilities
Conduct outbound prospecting through cold calls, emails, and LinkedIn outreach.
Identify and qualify potential leads within the DACH market (Germany, Austria, Switzerland).
Book discovery meetings and demos for the sales team.
Research target companies and key decision-makers.
Maintain accurate records of outreach and pipeline activity within CRM platforms.
Collaborate with marketing and sales teams to improve lead generation strategies.
Follow up consistently with prospects and nurture relationships.
Meet and exceed monthly KPIs and sales targets.
Provide market feedback and insights from customer conversations.
Requirements
Fluent or native-level German communication skills (spoken and written).
Strong English communication skills.
Previous experience in sales, lead generation, customer support, or appointment setting is highly preferred.
Experience using CRM tools such as HubSpot, Salesforce, Apollo, or Pipedrive.
Comfortable making outbound calls and handling objections.
Strong organizational and time-management skills.
Self-motivated with the ability to work independently in a remote environment.
Experience working with SaaS, tech, or B2B companies is a plus.
Stable internet connection and reliable remote work setup.
Benefits
🌍 Fully remote role with flexible work environment.
🚀 Opportunity to work with fast-growing international companies.
🎯 Ongoing training, mentorship, and professional development support.
🤝 Collaborative and supportive global team culture.
🏆 Performance incentives and recognition programs.
🖥️ Work with modern sales tools and technologies.
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United States
About Flosum
Flosum is the 100% Salesforce DevOps, security, and data management platform — built on Salesforce, for Salesforce. We help enterprise teams ship faster, stay compliant, and protect their metadata and data across the entire release lifecycle. As Salesforce DevOps becomes mission-critical in the Agentforce era, we're investing heavily in community, content, and developer love — and that's where you come in.
The Role
We're hiring a
Salesforce DevOps Evangelist
to be the public face and voice of Flosum across LinkedIn, YouTube, and the global Salesforce ecosystem. You will make Flosum famous by building an authentic personal brand, connecting deeply with developers, admins, and architects, and turning Salesforce DevOps best practices into content people can't stop sharing. If you live and breathe Salesforce DevOps, post about it daily, and love being on camera — this role was built for you.
What You'll Do
Create daily LinkedIn content — posts, carousels, polls, and short-form video — that drives conversation around Salesforce DevOps, metadata, Agentforce, and release management
Produce a steady stream of YouTube videos, livestreams, podcasts, and demo reels showing Flosum in action against real-world DevOps challenges
Speak at Dreamforce, TrailblazerDX, World Tours, community user groups, and partner webinars — owning the stage as Flosum's technical storyteller
Build hands-on demos and reference architectures that showcase Flosum's native CI/CD, backup, data masking, and Agentforce-ready workflows
Engage authentically with the Trailblazer Community — comment, collaborate, and amplify other voices in Salesforce DevOps
Partner with product and engineering to translate roadmap into compelling narratives, blogs, and launch campaigns
Mentor customers and prospects on source-driven development, branching strategies, and DevOps KPIs like deployment frequency and change failure rate
Represent the developer's voice internally — bring community feedback back to product to shape what we build next
Requirements
What You Bring
5+ years hands-on Salesforce experience: Apex, LWC, Flow, Metadata API, SOQL
Deep expertise in Salesforce DevOps — CI/CD pipelines, Git source control, sandbox management, automated testing, and release orchestration
Working knowledge of
Agentforce
and how AI agents intersect with DevOps, governance, and metadata
A proven track record of building a personal brand on LinkedIn — you already post regularly and have an engaged following
Comfort and charisma on camera — you can record a demo, host a livestream, or keynote a webinar without breaking a sweat
Excellent written communication — your posts, blogs, and docs are crisp, opinionated, and useful
Experience with Flosum, Gearset, Copado, Salto, or similar DevOps tooling
Salesforce certifications (Platform Developer I/II, Application Architect, or DevOps-specific) strongly preferred
Bonus Points
Existing speaker history at Dreamforce, TDX, or major community events
Active YouTube channel, podcast, or blog focused on the Salesforce ecosystem
Salesforce MVP, Golden Hoodie, or recognized community leader status
Experience launching developer programs, hackathons, or community initiatives
Success Metrics — First 12 Months
Grow Flosum's share of voice in Salesforce DevOps conversations on LinkedIn and YouTube
Publish a consistent cadence of high-engagement content across owned and personal channels
Deliver flagship talks at a minimum of 6 industry events including Dreamforce and TDX
Drive measurable inbound interest — demo requests, trial signups, and community sign-ups attributable to evangelism
Build a thriving Flosum developer community that customers and prospects want to be part of
Why Flosum
Be the most recognized voice in Salesforce DevOps — with a company that will invest in your brand
Work alongside a passionate team that's defining the category natively on the Salesforce platform
Remote-first culture with a real travel and content production budget
Location: United Kingdom
About Flosum
Flosum is the 100% Salesforce DevOps, security, and data management platform — built on Salesforce, for Salesforce. We help enterprise teams ship faster, stay compliant, and protect their metadata and data across the entire release lifecycle. As Salesforce DevOps becomes mission-critical in the Agentforce era, we're investing heavily in community, content, and developer love — and that's where you come in.
The Role
We're hiring a
Salesforce DevOps Evangelist
to be the public face and voice of Flosum across LinkedIn, YouTube, and the global Salesforce ecosystem. You will make Flosum famous by building an authentic personal brand, connecting deeply with developers, admins, and architects, and turning Salesforce DevOps best practices into content people can't stop sharing. If you live and breathe Salesforce DevOps, post about it daily, and love being on camera — this role was built for you.
What You'll Do
Create daily LinkedIn content — posts, carousels, polls, and short-form video — that drives conversation around Salesforce DevOps, metadata, Agentforce, and release management
Produce a steady stream of YouTube videos, livestreams, podcasts, and demo reels showing Flosum in action against real-world DevOps challenges
Speak at Dreamforce, TrailblazerDX, World Tours, community user groups, and partner webinars — owning the stage as Flosum's technical storyteller
Build hands-on demos and reference architectures that showcase Flosum's native CI/CD, backup, data masking, and Agentforce-ready workflows
Engage authentically with the Trailblazer Community — comment, collaborate, and amplify other voices in Salesforce DevOps
Partner with product and engineering to translate roadmap into compelling narratives, blogs, and launch campaigns
Mentor customers and prospects on source-driven development, branching strategies, and DevOps KPIs like deployment frequency and change failure rate
Represent the developer's voice internally — bring community feedback back to product to shape what we build next
Requirements
What You Bring
5+ years hands-on Salesforce experience: Apex, LWC, Flow, Metadata API, SOQL
Deep expertise in Salesforce DevOps — CI/CD pipelines, Git source control, sandbox management, automated testing, and release orchestration
Working knowledge of
Agentforce
and how AI agents intersect with DevOps, governance, and metadata
A proven track record of building a personal brand on LinkedIn — you already post regularly and have an engaged following
Comfort and charisma on camera — you can record a demo, host a livestream, or keynote a webinar without breaking a sweat
Excellent written communication — your posts, blogs, and docs are crisp, opinionated, and useful
Experience with Flosum, Gearset, Copado, Salto, or similar DevOps tooling
Salesforce certifications (Platform Developer I/II, Application Architect, or DevOps-specific) strongly preferred
Bonus Points
Existing speaker history at Dreamforce, TDX, or major community events
Active YouTube channel, podcast, or blog focused on the Salesforce ecosystem
Salesforce MVP, Golden Hoodie, or recognized community leader status
Experience launching developer programs, hackathons, or community initiatives
Success Metrics — First 12 Months
Grow Flosum's share of voice in Salesforce DevOps conversations on LinkedIn and YouTube
Publish a consistent cadence of high-engagement content across owned and personal channels
Deliver flagship talks at a minimum of 6 industry events including Dreamforce and TDX
Drive measurable inbound interest — demo requests, trial signups, and community sign-ups attributable to evangelism
Build a thriving Flosum developer community that customers and prospects want to be part of
Why Flosum
Be the most recognized voice in Salesforce DevOps — with a company that will invest in your brand
Work alongside a passionate team that's defining the category natively on the Salesforce platform
Remote-first culture with a real travel and content production budget
Location: Romania
About Flosum
Flosum is the 100% Salesforce DevOps, security, and data management platform — built on Salesforce, for Salesforce. We help enterprise teams ship faster, stay compliant, and protect their metadata and data across the entire release lifecycle. As Salesforce DevOps becomes mission-critical in the Agentforce era, we're investing heavily in community, content, and developer love — and that's where you come in.
The Role
We're hiring a
Salesforce DevOps Evangelist
to be the public face and voice of Flosum across LinkedIn, YouTube, and the global Salesforce ecosystem. You will make Flosum famous by building an authentic personal brand, connecting deeply with developers, admins, and architects, and turning Salesforce DevOps best practices into content people can't stop sharing. If you live and breathe Salesforce DevOps, post about it daily, and love being on camera — this role was built for you.
What You'll Do
Create daily LinkedIn content — posts, carousels, polls, and short-form video — that drives conversation around Salesforce DevOps, metadata, Agentforce, and release management
Produce a steady stream of YouTube videos, livestreams, podcasts, and demo reels showing Flosum in action against real-world DevOps challenges
Speak at Dreamforce, TrailblazerDX, World Tours, community user groups, and partner webinars — owning the stage as Flosum's technical storyteller
Build hands-on demos and reference architectures that showcase Flosum's native CI/CD, backup, data masking, and Agentforce-ready workflows
Engage authentically with the Trailblazer Community — comment, collaborate, and amplify other voices in Salesforce DevOps
Partner with product and engineering to translate roadmap into compelling narratives, blogs, and launch campaigns
Mentor customers and prospects on source-driven development, branching strategies, and DevOps KPIs like deployment frequency and change failure rate
Represent the developer's voice internally — bring community feedback back to product to shape what we build next
Requirements
What You Bring
5+ years hands-on Salesforce experience: Apex, LWC, Flow, Metadata API, SOQL
Deep expertise in Salesforce DevOps — CI/CD pipelines, Git source control, sandbox management, automated testing, and release orchestration
Working knowledge of
Agentforce
and how AI agents intersect with DevOps, governance, and metadata
A proven track record of building a personal brand on LinkedIn — you already post regularly and have an engaged following
Comfort and charisma on camera — you can record a demo, host a livestream, or keynote a webinar without breaking a sweat
Excellent written communication — your posts, blogs, and docs are crisp, opinionated, and useful
Experience with Flosum, Gearset, Copado, Salto, or similar DevOps tooling
Salesforce certifications (Platform Developer I/II, Application Architect, or DevOps-specific) strongly preferred
Bonus Points
Existing speaker history at Dreamforce, TDX, or major community events
Active YouTube channel, podcast, or blog focused on the Salesforce ecosystem
Salesforce MVP, Golden Hoodie, or recognized community leader status
Experience launching developer programs, hackathons, or community initiatives
Success Metrics — First 12 Months
Grow Flosum's share of voice in Salesforce DevOps conversations on LinkedIn and YouTube
Publish a consistent cadence of high-engagement content across owned and personal channels
Deliver flagship talks at a minimum of 6 industry events including Dreamforce and TDX
Drive measurable inbound interest — demo requests, trial signups, and community sign-ups attributable to evangelism
Build a thriving Flosum developer community that customers and prospects want to be part of
Why Flosum
Be the most recognized voice in Salesforce DevOps — with a company that will invest in your brand
Work alongside a passionate team that's defining the category natively on the Salesforce platform
Remote-first culture with a real travel and content production budget
Location: New York, USA; San Francisco Bay Area, USA; Los Angeles, USA
Workplace: Hybrid
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ROLE OVERVIEW
Higgsfield AI is looking for a highly commercial, product-minded Senior Account Executive to help scale our product-led growth and enterprise expansion motion during a period of hypergrowth.
This role sits at the intersection of Product, Revenue, Customer Success, and Growth, helping convert product adoption into long-term commercial expansion across strategic accounts. You will work directly with customers already engaging with the platform to drive activation, increase product consumption, grow contract value, and identify new revenue opportunities.
We are specifically looking for someone who understands how modern PLG and usage-based software companies grow — especially within AI, GenAI, API, infrastructure, creator tooling, or credit-based product environments where expansion is driven by product usage, adoption, and customer outcomes.
The ideal candidate has experience working at a PLG-first company, a usage-based SaaS business, or a credit-based GenAI platform where revenue growth came from expanding existing customer relationships, increasing usage, and turning power users into enterprise accounts.
This is a highly cross-functional role that requires strong customer instincts, operational rigor, and comfort operating in a fast-moving startup environment.
KEY RESPONSIBILITIES
PRODUCT-LED REVENUE GROWTH
- Own commercial growth across strategic accounts, with a focus on increasing usage, expanding contracts, and growing long-term account value.
- Partner with customers already engaging with the platform to drive activation, retention, and expansion.
- Identify opportunities for increased product adoption across teams, workflows, and use cases.
- Structure pilots, proofs of concept, renewals, and expansion opportunities.
- Translate customer usage signals into actionable revenue opportunities.
CUSTOMER ENGAGEMENT & SOLUTIONS
- Lead customer discovery conversations to understand workflows, pain points, and business goals.
- Demo and iterate with customers directly in the product.
- Translate AI/GenAI capabilities into clear business value and ROI-driven outcomes.
- Act as a trusted advisor to customers across creative, marketing, growth, and operational teams.
GTM STRATEGY & SCALE
- Help refine Higgsfield’s enterprise GTM motion as the company scales.
- Partner cross-functionally with Product, Engineering, Marketing, and Leadership teams.
- Surface customer insights, product feedback, and market trends to improve adoption and expansion.
- Bring operational structure to account management, forecasting, and revenue tracking.
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- 8+ years of experience in GTM, account management, growth, customer success, enterprise sales, or solutions engineering roles.
- Strong track record of growing customer contracts within SaaS, PLG, usage-based, or AI-native companies.
- Experience at a PLG-first, API-first, or credit-based GenAI company strongly preferred.
- Experience managing expansion motions tied to product usage, credits, seats, or workflow adoption.
- Strong customer discovery, presentation, negotiation, and closing skills.
- Ability to communicate complex AI products to both technical and non-technical stakeholders.
- Highly operational and comfortable working cross-functionally in fast-paced startup environments.
- Strong analytical mindset with the ability to leverage usage data and customer insights to drive growth.
COMPENSATION & BENEFITS
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $125,000 - $220,000 depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role in NY or LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. If you are based in San Francisco, it is a hybrid role. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Munich
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоleadUkraine
УдалённоleadUnited Kingdom
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ГибридseniorNew York, USA; San Francisco Bay Area, USA; Los Angeles, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
ОфисMunich
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