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Location: Cairo, Egypt Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Abu Dhabi, United Arab Emirates Workplace: onsite We’re looking for a Financial Controller to join our M&A Accounting team in the UAE. You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards. It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate. Key Responsibilities Own month-end close and reporting for one or more acquired entities Review balance sheet reconciliations and key journal entries Partner with local management to understand the business and explain results vs. budget and forecast Support budgeting, forecasting and earn-out tracking Book and maintain PPA entries; provide input for valuations and technical memos Handle audit requests and act as the auditors’ main contact for your entities Align local policies, processes and controls with corporate standards (incl. SOX where applicable) Coach local finance teams to improve close quality and timing Skills, Knowledge & Expertise 10+ years of experience in accounting/controllership (Big 4 is a plus) CPA/ACCA or equivalent Strong US GAAP knowledge Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus Business-minded, comfortable working with non-finance people Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The team works on internal user communications — including advertising and marketing messages — as well as interface personalization based on user needs and displaying personalized widgets within the application. Key Responsibilities Develop and maintain Android apps with Kotlin, Jetpack Compose. Collaborate with cross-functional teams on feature design, system architecture and A/B experiments. Identify and resolve bugs, performance bottlenecks, offline-storage and threading issues using Android Studio Profilers and network-debugging tools (e.g., Charles, Proxyman, Network Inspector). Guarantee code quality through unit tests and pull-request practices that meet community guidelines. Take part in sprint planning and task decomposition; consider Google Play requirements in delivery. Skills, Knowledge and Expertise 4+ years of commercial Android development. Strong grasp of Android SDK, Kotlin, Jetpack (Compose, WorkManager), experience with Retrofit/OkHttp, DataStore, Coroutines. Experience with offline storage and multithreading/modern concurrency (Coroutines). Familiarity with RESTful APIs; experience with network debugging. Base knowledge in Computer Science; Git proficiency (branches, PRs, responding to reviews). Understanding of Clean Architecture and common patterns (MVVM/MVI) with the ability to apply them in practice. Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Kazakhstan; European Union Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 13:00–19:00 Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: You’ll own the iOS side of the new Mobile Experience team, so features ship on iOS and Android in parallel. What you’ll do: - Develop and maintain mobile application features, integrations, and user flows within Engineering - Work with product, design, and engineering teams to define, design, and ship new features - Build high-quality iOS applications with Swift, SwiftUI, and Swift Concurrency What you’ll own: - Own the iOS side of the new Mobile Experience team, so features ship on iOS and Android in parallel - Design and build advanced applications for the iOS platform, from concept to release - Unit-test code for robustness, including edge cases, usability, and general reliability - Diagnose defects, fix bugs, and improve application performance and reliability across supported devices - Support releases and update technical documentation as needed - Work with UI and UX designers so every app is presentable and works as intended, and discover, evaluate, and implement new technologies that make development more efficient What makes you a strong fit: - Experience as an iOS developer - Experience designing and building advanced applications for the iOS platform - Experience with Swift, SwiftUI, and Swift Concurrency - Experience working with product, design, and engineering teams What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Fully remote work with core collaboration hours from 13:00 to 19:00 Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia   We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Kaunas, Remote Workplace: Hybrid Eneba is a marketplace trusted by 20M+ active users — and we're entering our next phase of scale. We're looking for a designer who doesn't just use AI tools but thinks in them: running research synthesis with AI, accelerating prototyping cycles, and producing handoff-ready specs that engineers can move on immediately.   We're looking for a Product Manager to join our New Horizons team to own delivery end-to-end for high-impact, early-stage product initiatives: turning priorities into scoped, sequenced releases and seeing them through to measurable outcomes. You'll work closely with engineering day to day, and partner across data, design, payments, risk and marketing to keep delivery moving and unblock your team when things get in the way. This role is ideal for a PM who thrives in fast-paced, high-ownership environments and has a data-driven, execution-focused mindset. It's a high-impact seat: you'll shape how our initiatives actually get built and shipped, working closely with the people who define what we build to make sure it lands. Responsibilities: - Own delivery end-to-end for your product area — turn prioritized problems into scoped, sequenced releases your team can actually hit. - Scope ambiguous priorities into a clear v1: explicit in/out, non-goals, acceptance criteria, dependencies and risks called out before a line of code is written. - Build a realistic plan grounded in team capacity, estimates and dependencies — separate committed from aspirational, and re-plan calmly when things shift. - Keep delivery on track day to day: know what every engineer is working on, spot risk early from leading signals rather than the deadline, and unblock the team before small slips become big ones. - Define success metrics, guardrails and kill criteria before build; instrument what you ship; roll out in stages with a clear decision point at each one. - Communicate progress honestly, including when something slips — with options, not just status. - Work with engineering as a peer: understand trade-offs, challenge estimates and technical approaches with substance, know when to stay out of the “how.” - Partner across stakeholders to align priorities and push back on scope or timeline with data when it’s warranted. Requirements: - 3+ years running delivery for a team of 3-5 engineers — planning, estimation, release management, incident response. - A track record shipping integration-heavy or transactional systems: marketplaces, payments, trading, logistics, or platforms with real external dependencies. - Ownership of outcome metrics, not just output — you can give baseline, target and actual on releases you’ve personally driven. - Comfort working directly with engineers: can read an architecture trade-off, challenge an estimate, tell a two-sprint problem from a five-sprint one. - Experience turning ambiguous priorities into a scoped plan without waiting for someone else to hand you a finished roadmap. #LI-DNP What it’s like to work at Eneba - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product. - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. Please attach CV's in English. To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

Location: London, United Kingdom Workplace: onsite Job Overview Bring your hospitality and events expertise into the classroom and help students prepare for their professional careers. London College of Contemporary Arts (LCCA) is recruiting a Lecturer in Hospitality and Event Management in London. This full-time, permanent higher education role involves undergraduate teaching across Levels 4 to 6 in Hospitality Management and Event Management. You will combine academic knowledge with industry experience to deliver engaging teaching, assessment and student support. About LCCA At LCCA, we combine academic learning with real-world industry experience, helping students develop the confidence, knowledge and practical skills to pursue their chosen careers. Our diverse student community is central to our work. We aim to create an inclusive learning environment where students feel supported, valued and able to reach their potential. About the Role You will plan and deliver undergraduate lectures and learning activities, assess student work and provide constructive feedback and academic support. Your teaching will connect contemporary hospitality and events industry practice with sustainability, employability and digital skills. You will also contribute to curriculum development, quality assurance and the wider student experience. Key Responsibilities Plan, prepare and deliver engaging teaching across Hospitality and Event Management modules at Levels 4 to 6. Create inclusive learning environments for students from diverse educational and cultural backgrounds. Use digital learning technologies and industry-relevant materials to enhance student engagement. Embed contemporary hospitality and event practices, sustainability, employability and digital skills within teaching. Design, administer and mark assessments in line with institutional regulations. Provide timely, constructive and developmental feedback to students. Participate in moderation and standardisation activities and support academic integrity. Support student retention, progression and achievement, referring students to additional services where appropriate. Contribute to curriculum development, review and enhancement in line with industry developments, QAA Subject Benchmarks and relevant professional standards. Incorporate employer engagement, guest speakers, field visits and live projects where appropriate. Engage with student feedback, quality assurance processes and continuous improvement activity. About You You will be an engaging higher education lecturer who can connect academic theory with hospitality management and events practice. You will be confident teaching students from varied backgrounds and committed to supporting their learning and professional development. Essential Requirements Postgraduate qualification in Hospitality Management, Event Management or a related discipline, or equivalent professional experience. Recognised teaching qualification, such as a Postgraduate Certificate in Higher Education (PGCert) or equivalent. Experience teaching across Levels 4 to 6. Ability to use digital learning technologies effectively. Commitment to inclusive teaching and student success. Strong communication and teamwork skills. Desirable Requirements PhD or professional doctorate in a related discipline. Fellowship of Advance HE (FHEA), or willingness to work towards it. Extensive industry experience within hospitality, events or a related sector. Experience in curriculum design and programme development. Research and publication record or evidence of scholarly activity. Experience supervising undergraduate research projects. Understanding of quality assurance processes and academic regulations. Why Join LCCA? Inspire the next generation of hospitality and event professionals. Bring your industry experience directly into the classroom. Work with a diverse and ambitious student community. Contribute to curriculum development and innovative learning experiences. Access ongoing professional development, training and mentoring. Build your academic career within a growing Higher Education institution. What We Offer Competitive salary and annual leave entitlement. Pension scheme and Season Ticket Loan, subject to eligibility. Vision Express Eye Care Vouchers. Professional development and training opportunities. Employee wellbeing support and counselling services. Employee discounts and rewards platform. Refer-a-friend scheme, career progression opportunities and staff networking activities. Career Development and Progression At LCCA, we are committed to investing in our people and supporting long-term career growth within Higher Education. This role offers opportunities to develop through teaching, curriculum design, scholarly activity, programme leadership and wider academic responsibilities. Our Approach We are committed to ensuring our workforce reflects our diverse student population and to increasing representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background. We are also committed to providing reasonable adjustments to candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global . Right to Work Applicants must have the right to work in the UK. Additional Information LCCA operates seven days a week, so evening and weekend working may be required on a rota basis. Apply Now Ready to bring Hospitality and Event Management to life for our students? Apply to join LCCA and help students connect their learning with future careers. Click Apply to submit your application.

Location: Ho Chi Minh City, Vietnam Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: EMEA; Portugal; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 The Role   Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region. Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members. Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way. Key Responsibilities You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless. - Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes; - Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process. - Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics; - Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations; - Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners; - Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency; - Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date; - Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning. Core Requirements - 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration. - Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows. - Experience supporting employees or customers across multiple countries, regions or employment jurisdictions. - Exposure to employment practices within EMEA is strongly preferred. - Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times. - Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information. - An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions. - Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question. - Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently. - Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions. - Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information. - Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team. - Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities. - AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence. You’ll also need - A reliable home internet connection, or the ability to obtain one. - Fluent English language skills. - The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Kazakhstan; Dubai Workplace: hybrid The Role: We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives. The main responsibilities of the position include: Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management Establish best practices for client communication, follow-up, and retention across the team Ensure accurate CRM maintenance and high standards of client data quality and documentation Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role Fluent Kazakh and Russian speaker . English knowledge is a must Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Very good people management skills Computer literate Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Magarini About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Magarini LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Magarini Sub-County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation Willingness to travel regularly to field sites across Magarini Sub County/Kilifi County, including remote areas Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Giriama language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !

Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices. ⭐️ THE ACCOUNT EXECUTIVE (MID-MARKET) JOB We’re expanding our Sales team in France and are looking for ‘full-stack’ Sales to engage with prospects and turn them into happy Alan customers. You will join a team that focuses on companies from one of the following segments: Tech & Engineering, Business Services & Media, Retail, Transport, HCR, Learn & Care, Food & Beverage or Metallurgy. You will interact with everyone from HR executives to CEOs. Meet Hakim in this article https://www.linkedin.com/pulse/l%C3%A9quipe-de-ventes-industrie-dalan-%C3%A0-la-rencontre-dhakim-hakim-essabar-jbrwf/?trackingId=972lxAWxToe2FJjh4mpF6Q%3D%3D to learn more about makes the Metallurgy segment so interesting for an Account Executive. Why is our Vertical approach interesting? - Market potential: Vast and dynamic markets with significant structural challenges, offering fertile ground for a modern, tech-driven solution like Alan. - Team readiness: We've honed our go-to-market strategy over the years, and it's paying off with increasing inbound leads and active field marketing driving strong pipeline momentum. - Passionate teams: Our dedicated teams brings deep sector expertise and genuine passion for the clients we serve; every day in the field sharpens our edge and fuels our conviction. - Growth opportunity: The addressable market is enormous, offering virtually unlimited opportunities for growth. What will you do with us? You’ll own the entire sales cycle, from prospecting to closing. The average sales cycle is 4-6 months, dealing with companies ranging from 30 to 300 employees, with an average ARR of 150K€. At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless. We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft). You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base. Meet Fanny Cibot https://www.linkedin.com/in/fanny-c-81b89b82/ who is Account Executive within the Business Services & Media Crew. ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for the Metallurgy Team at Alan if you: - Have at least 4 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role; - Have full working proficiency in French (C2 and above) and an advanced level in English. - Are highly organized with exceptional follow-up skills; - Have empathy and are passionate about understanding and solving prospects' problems; - Can influence through persuasion, negotiation, and consensus-building; - Have a deep understanding of value drivers in recurring revenue business models; - Have a great attitude and ability to collaborate in a small team; - Are eager to learn fast and make an impact from day 1; - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Paris, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices. ⭐️ THE ACCOUNT EXECUTIVE (MID-MARKET) JOB We’re expanding our Sales team in France and are looking for ‘full-stack’ Sales to engage with prospects and turn them into happy Alan customers. You will join a team that focuses on companies from one of the following segments: Tech & Engineering, Business Services & Media, Retail, Transport, HCR, Learn & Care, Food & Beverage or Metallurgy. You will interact with everyone from HR executives to CEOs. Meet Hakim in this article https://www.linkedin.com/pulse/l%C3%A9quipe-de-ventes-industrie-dalan-%C3%A0-la-rencontre-dhakim-hakim-essabar-jbrwf/?trackingId=972lxAWxToe2FJjh4mpF6Q%3D%3D to learn more about makes the Metallurgy segment so interesting for an Account Executive. Why is our Vertical approach interesting? - Market potential: Vast and dynamic markets with significant structural challenges, offering fertile ground for a modern, tech-driven solution like Alan. - Team readiness: We've honed our go-to-market strategy over the years, and it's paying off with increasing inbound leads and active field marketing driving strong pipeline momentum. - Passionate teams: Our dedicated teams brings deep sector expertise and genuine passion for the clients we serve; every day in the field sharpens our edge and fuels our conviction. - Growth opportunity: The addressable market is enormous, offering virtually unlimited opportunities for growth. What will you do with us? You’ll own the entire sales cycle, from prospecting to closing. The average sales cycle is 4-6 months, dealing with companies ranging from 30 to 300 employees, with an average ARR of 150K€. At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless. We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft). You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base. Meet Fanny Cibot https://www.linkedin.com/in/fanny-c-81b89b82/ who is Account Executive within the Business Services & Media Crew. ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for the Metallurgy Team at Alan if you: - Have at least 4 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role; - Have full working proficiency in French (C2 and above) and an advanced level in English. - Are highly organized with exceptional follow-up skills; - Have empathy and are passionate about understanding and solving prospects' problems; - Can influence through persuasion, negotiation, and consensus-building; - Have a deep understanding of value drivers in recurring revenue business models; - Have a great attitude and ability to collaborate in a small team; - Are eager to learn fast and make an impact from day 1; - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

-Подготовка рабочих мест: сборка/апгрейд по заявке, установка ОС (Windows, macOS, Linux), драйверов, корпоративного ПО, антивируса, проверка стабильности работы. -Подключение и настройка принтеров, МФУ, сканеров.

As our Junior IT Administrator, you'll own the full device and access lifecycle, from a new hire's first laptop to an employee's final offboarding, and build the systems that make it repeatable at scale.

Location: Poland; Georgia; Serbia; Worldwide Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Senior .NET Developer (Fintech) . Your main tasks will be: Develop and maintain backend services for payment processing and the back office: reconciliation, payouts, fee calculation, settlements and the B2B client dashboard; Build resilient integrations and asynchronous workflows (idempotency, outbox/inbox, sagas, retries, deduplication); Meet performance and reliability targets (p95/p99 latency, SLA/SLO), set up monitoring and alerting; Deliver tasks with AI agents , validate the generated code, add tests and fix defects; Review code, keep specifications up to date and share knowledge with the team. We expect from you: 5+ years of commercial experience with C# and ASP.NET Core; Experience designing microservices; Hands-on experience with Azure, Docker, AKS, MS SQL Server, MongoDB and Cosmos DB; Real experience delivering tasks with AI tools or agents from task definition to a working result. You understand every line you ship and can explain it; Clean, maintainable code with tests; Ownership of results and open communication when something goes wrong; Nice to have: payments or banking background, spec-driven development, product or startup experience, mentoring or technical leadership. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 27 paid days per year from day one; Paid sick leave; Bonuses for recommending successful applicants for positions in the company; Learning support. Access to language lessons on Preply and educational courses on Coursera and other platforms; Wellbeing Wallet. After the integration period, you get up to €2,800 per year that can be spent flexibly on medical expenses, therapy, dentistry, pharmacy, fitness, sports activities and emotional wellbeing; Workplace organization. The company provides all the necessary tech equipment and a budget of €1,000 for setting up your home office or renting a coworking space; Family support. €1,000 gross for childbirth, marriage or bereavement, and an annual Child Support Benefit of up to €1,000 gross per child; Long-term recognition. A bonus for team members after three years of continuous service. Sounds good? Join us now!

Location: Worldwide; Serbia; Spain; Poland; Georgia Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Product Owner (Customer Experience). In this role, you will own the end-to-end customer journey across our products, from the first visit to meaningful long-term connections. Your mission is to find the biggest growth opportunities in a product used by a million-strong audience, remove whatever stands between users and a great experience, and turn every improvement into measurable business results. Your main tasks will be: Own the customer journey end-to-end, from registration to quality conversations, identifying friction points and growth opportunities across the whole funnel. Dig into data yourself: explore analytics with AI tools (e.g., querying BigQuery via MCP), validate insights, and turn them into strong, evidence-backed hypotheses. Write concise product briefs and drive ideas through specs, prototyping, and release together with developers, analysts, and designers. Build and prioritize the backlog based on the value each initiative brings to users and the business. Connect every initiative to business impact (revenue, net profit) rather than isolated conversion gains. Scale successful experiments across our product portfolio. We expect from you: Experience as a Product Owner, Product Manager, Project Manager, or Team Lead in B2C products; startup experience is welcome. A hands-on approach: you do the analysis, write the briefs, and push ideas through to results yourself. Practical experience using AI tools for product analytics and documentation. Strong command of product metrics and funnel analytics, combined with a solid understanding of unit economics. Track record of owning a business metric (revenue, turnover, net profit), not only conversion rates. Strong prioritization skills and comfort working with a broad scope. Persistence and drive to achieve results in challenging conditions. A technical background (degree in a technical field or previous development experience) is a strong plus. Why join: Real influence on the user experience of a product with a million-strong audience. Freedom to improve anything along the customer journey, from small UX fixes to bold product changes. A role for people who want challenging problems and a fast path to growth. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Germany Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for an Account Manager to support our growth and play an active role in our company’s development in the DACH region (Germany, Austria, Switzerland), with a focus on managing and expanding customer relationships. The main goal of this position is to grow and manage a portfolio of accounts in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. Quantitative goal: achieving individual and account-level sales targets across an assigned portfolio of German-speaking customers. How You’ll Contribute: Own and grow a portfolio of accounts across specific industries and/or geographies within the DACH region Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat orders Manage the full sales cycle, from initial contact through order placement, and ensure a steady flow of repeat business Serve as the primary, trusted point of contact for customers throughout the project lifecycle Acquire new accounts and build a robust opportunity pipeline in target industries and geographies Convert incoming warm leads and develop them into long-term customer relationships Maintain accurate, timely, and consistent records of the sales process in the CRM system What You’ll Bring to Xometry: Experience: 3+ years in sales or account management, with a proven track record of managing and growing accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing Account Management Expertise: Demonstrated success developing and executing account plans, expanding customer relationships, and driving repeat revenue Industry Knowledge: Understanding of metalworks, 3D printing, or injection molding is a major advantage Customer Focus: Genuine enjoyment of sales and account management, acting as a trusted advisor to customers Tech Savvy: IT and digitalization enthusiast, comfortable using modern technologies and software Adaptability: Readiness to thrive in a dynamic, fast-growing startup environment Languages: Fluent German (native or C1+) and full professional proficiency in English Personal Qualities: Results-oriented, with a strong focus on achieving targets and driving growth Proactive and self-motivated, able to manage an account portfolio independently Customer-centric, with a passion for understanding and meeting client needs Strong analytical and solution-finding skills, able to identify both opportunities and challenges Adaptable and resilient in a dynamic business environment High ethical standards and a professional demeanor Strong team player with excellent interpersonal skills Working Conditions: Sales incentive scheme / sales commission Corporate laptop and smartphone Salary structure: monthly base salary + bonus (2% of sales, uncapped) Place of work: Remote/hybrid - depends on a location, with occasional international travel (Lyon, France and Germany) Reports to: Sales Leader Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English. #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.