Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Application Platform is part of Product Platform within Figma’s Infrastructure organization. We build shared foundations that help engineers ship backend product work quickly, safely, and reliably. The team owns a large Ruby application that powers Figma’s REST APIs, asynchronous jobs, and workflow orchestration. Our systems sit on critical production paths and shape the day-to-day experience of backend engineers across Figma.
We’re looking for an experienced backend engineer with meaningful production Ruby experience who enjoys building for other engineers. You don’t need to be a Ruby language specialist. You should be comfortable making informed tradeoffs in a substantial shared codebase and turning recurring problems into durable systems, tools, and paved paths that improve engineering velocity across the company.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Design and evolve shared Ruby frameworks for REST APIs, asynchronous jobs, workflow orchestration, and data access
Improve the availability, reliability, scalability, and performance of backend systems that support critical product functionality
Modernize a large Ruby codebase through safe architectural changes, including moving REST APIs from Sinatra toward Rails and introducing stronger endpoint abstractions and type safety
Make backend development faster by improving hot reloading, local workflows, test infrastructure, CI reliability, debugging tools, and iteration speed
Strengthen the scalability, isolation, observability, and recovery capabilities of Figma’s asynchronous job platform
Partner with product engineers—your customers—and Infrastructure teams to identify recurring pain points and turn them into reusable platform capabilities
Establish pragmatic engineering practices through shared libraries, APIs, documentation, tooling, code review, and technical guidance
Mentor other engineers and contribute to a culture of thoughtful execution, high technical standards, and shared ownership
We’d love to hear from you if you have:
Bring 5+ years of professional software engineering experience, including 3+ years building production systems with Ruby
Build, maintain, and evolve large Ruby applications and shared backend codebases that support multiple engineering teams
Design reliable distributed systems at production scale, including APIs, background processing, testing, observability, and operations
Improve complex, established systems through architecture, modularization, migrations, performance, reliability, or developer tooling
Create scalable abstractions, navigate technical tradeoffs, and collaborate with and mentor engineers across teams
While it’s not required, it’s an added plus if you also have:
Build or operate background-job and workflow systems, with an understanding of concepts such as retries, idempotency, scheduling, backpressure, isolation, or failure recovery
Work with cloud and infrastructure technologies such as AWS, Kubernetes, Terraform, or workflow systems like Temporal
Improve developer productivity through test performance, local development workflows, CI, or large-scale code migrations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
You’ll join the team behind Sentry’s Size Analysis and Snapshots, two products that check every pull request before it ships. Size Analysis breaks down iOS and Android builds to explain why an app got bigger. Snapshots catches unintended visual changes by diffing screenshots against a baseline. Both run in our customers’ CI, report straight to Source Code Management providers, and handle some of the heaviest payloads at Sentry: multi-GB app binaries and builds with tens of thousands of images.
IN THIS ROLE YOU WILL
You’ll work full-stack with a backend lean, owning features from the moment a build arrives from CI, to the moment when UI engineers use that data to decide whether to merge. You’ll own the codebase behind our mobile binary analysis and large-scale image comparison. You’ll share the pipeline, the GitHub integration and on-call with the rest of the Sentry team.
- Build and tune the backend services and task-based pipelines that ingest, analyze and compare builds, with large artifacts in object storage, fast and reliable on multi-GB binaries and changesets with tens of thousands of screenshots
- Extend our product: own the functionality end-to-end, react on feedback and come up with proposals for further product development.
- Own the GitHub integration end to end: PR status checks, comments, approvals and webhooks, including races, duplicates and missing-baseline edge cases
- Ship frontend features such as treemaps, build comparisons and diff viewers that stay fast on huge datasets
- Run what you build: deploys across regions, metrics, logging and on-call, and be the person who debugs the weird customer build
YOU’LL LOVE THIS JOB IF YOU
- Want your work to show up in the pull requests our customers open every day, not buried in a dashboard nobody checks
- Like problems with real weight: a multi-GB IPA, tens of thousands of screenshots in a single build, a binary format with sparse documentation
- Would rather own a feature from upload to UI than hand off half of it (end-to-end ownership)
- Enjoy building for developers, who will tell you exactly what’s wrong and why
- Want to help two products that started at a startup grow into core parts of Sentry
QUALIFICATIONS
- 3+ years building production web services, with strong Python (Django preferred) and a habit of typed, tested code
- Working proficiency in React and TypeScript, enough to ship a full feature without handing off the frontend
- Experience with async task systems and event pipelines (Kafka, task queues, worker pools), including idempotency, locking, retries and their failure modes
- Experience with Postgres schema design and migrations that work under rolling deploys, plus pragmatic rollout habits like feature flags and revertable changes
- A track record of performance work: profiling, parallelism, memory reduction and large-file streaming through object storage
- Bonus points for:
- Hands-on experience with mobile build artifacts and tooling (LIEF, bundletool, apksigner, link maps, DWARF, code signing)
- Image processing or pixel-diff tooling
- GitHub Apps or the Checks API
- Data visualization, especially treemaps
- Prior work on developer tools, CI or observability products
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The
Platform Services
team builds self-service platform products that simplify how development teams interact with infrastructure. Its goal is to let teams focus on delivering business value rather than on platform integrations and infrastructure complexity. Examples include:
Access Management
– Work towards a single source of truth for who can do what at DRW. Simplify engineering's approach to Identity and Access Management (IAM) by providing a platform that can be used to manage access across DRW's proprietary and third-party systems.
Limit Monitoring
– Create a platform for defining and monitoring firmwide trading limits across domains like Risk, Treasury, and Compliance.
Data Tables
– Provide a best-of-breed service for managing lightweight datasets, with built-in support for temporal (point-in-time) data, access controls, APIs, and front end.
Usage
– Normalize the collection, storage, and presentation of usage data to provide insight into how services and data are being used and why.
As a
Senior Software Engineer
, you will define, develop, and own services that form the foundation of DRW's Unified Platform.
Key Responsibilities:
Architect and deliver complex features end-to-end with minimal oversight.
Turn high-level requirements into solutions, drawing on a deep understanding of the business.
Maintain a constant focus on testing, reliability, scalability, and maintainability.
Design systems, model data, and write code across a variety of languages and technologies.
Evolve legacy code alongside greenfield development.
Learn and promote new technologies with a focus on best practices.
Engage in on-call and production support activities.
Contribute to system and architecture design discussions.
Challenge ideas and participate in defining the path forward.
Required Qualifications:
7+ years of experience in server-side development using major programming languages such as Java, Ruby, Python, Clojure, or C#.
Strong understanding of system and architecture design principles, especially in the context of distributed systems.
Ability to own projects, define requirements, and lead their development.
Excellent problem-solving skills, with the capacity to work on both software development and support tasks.
Strong communication and interpersonal skills.
Desirable Qualifications:
Experience with Platform as a Service (PaaS) and the transformation of services into products.
Experience with IAM concepts such as RBAC/ABAC, OAuth 2.0/OIDC, or SCIM.
Experience with temporal data modeling and designing APIs consumed by other teams.
Experience building real-time or event-driven systems.
The annual base salary range for this position is $175,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-TL1]
Location: Remote; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As Mid-Market Lead, you will be the strategic driver behind scaling and optimizing our Mid-Market AE organization in the Eastern US. You’ll own revenue outcomes and team performance across our Mid-Market segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
In this role, you will:
- Define and execute the go-to-market strategy for U.S. Mid-Market accounts, including quotas, segmentation, and territory design.
- Lead, coach, and scale a team of Mid-Market AEs, owning recruiting, onboarding, enablement, and performance management.
- Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
- Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Mid-Market buyers and voice AI / conversational use cases.
- Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
- Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.
REQUIREMENTS
- 7+ years of SaaS or technology sales experience, with meaningful experience leading or scaling Mid-Market AE teams.
- Demonstrated success surpassing revenue targets in a Mid-Market or velocity-oriented sales environment.
- Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
- Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
- Excellent communication skills and ability to influence across teams and seniority levels.
- Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.
LOCATION
This role is remote-first, however the ability to operate in EST timezones is required. There is a preference for candidates to be based in New York, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
Workplace: Remote
About Prefect
Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents.
In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world.
We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration.
THE ROLE
In August, Dagster and Prefect became one company. Behind the scenes, that left us with two of nearly everything: two SOC 2 programs, two ways of managing laptops, overlapping tools and accounts, and a long list of tools that each need one clear owner. We're hiring a Security & IT Operations Engineer to turn all of it into one setup that runs well and gets easier to run every quarter.
You'll own the day-to-day of our security compliance program and our corporate IT. You'll report to our Security & Systems Lead as the first hire on this new team.
Our customers are enterprise data, infrastructure, ML and AI teams, and our products run code inside their data infrastructure. AI has made attacks cheap and fast, so customers look hard at how we protect them, and a well-run security and compliance program is a big part of our answer. You won’t be pushing security uphill here. More engineers volunteered for our new Security Guild than its first sprint had room for. Building on both companies’ existing security work, the guild is implementing shared product security tools and consistent vulnerability management and incident response processes across Prefect and Dagster. That commitment is helping us stay ahead of AI-accelerated attacks.
You’ll enjoy this role if you like a mix of hands-on work and longer-term improvements, and want a meaningful say in how our IT and compliance programs run.
WHAT YOU’LL OWN
- Run day-to-day compliance. Keep SOC 2 controls, evidence collection, access reviews, policy acknowledgments and training on track. Work directly with auditors and control owners, and follow findings through to resolution.
- Help consolidate our compliance programs. With our team lead and consultant, choose a GRC platform and set up both programs. Help adapt control descriptions across environments and design activities that minimize manual work.
- Own corporate IT. Run Google Workspace and our SaaS apps, handle onboarding and offboarding with People Operations, and manage our Mac fleet in Rippling. Help employees with laptop and access issues, and improve the setup as you learn where people get stuck.
- Improve access management. Work with our identity partner on how access is requested, approved, granted and removed. Own the daily processes and keep them documented.
- Protect corporate systems. Manage macOS and application updates, investigate endpoint alerts, and track vulnerabilities through remediation. Verify fixes and participate in phishing and other corporate incident response with our team lead.
- Automate repetitive work. Use scripts, APIs, workflow tools or AI to reduce manual IT and compliance tasks and make common requests self-service.
Recently completed projects include consolidating Mac device management into Rippling, running access reviews that support both SOC 2 programs, and working with teams to assign tool owners and retire duplicates.
WHERE THE ROLE CAN GROW
We’re building the Security & Systems function for the combined company, and this role will help shape it. Starting with ownership of day-to-day IT and compliance, you can grow toward broader security operations and engineering—including vulnerability management, corporate incident response, and corporate security engineering—or toward risk management and AI governance. The direction will depend on your strengths, interests, and the company’s needs, with opportunities to take on more program ownership and planning as the function develops.
WHAT YOU’LL BRING
We’re looking for hands-on IT and compliance experience, practical technical judgment, and the ability to take ownership. Your experience may be deeper in one area, but you should be comfortable across both.
- You’ve owned recurring SOC 2 activities and worked directly with external auditors, or bring auditing experience. You understand how controls work, what evidence demonstrates they’re operating, and how to adapt them across systems and teams.
- You’ve administered and secured corporate IT systems, including account management, onboarding/ offboarding and Macs managed through an MDM. You’re comfortable with patching, endpoint alerts, remediation tracking, phishing or suspicious account activity, and helping employees troubleshoot problems.
- You’re comfortable automating recurring tasks with scripts, APIs, workflow tools or AI, and can explain something you’ve built. A small, useful improvement is a good example.
- You drive work across teams: establish owners and deadlines, work through blockers, and follow through until tasks are completed and documented. You know when to resolve something yourself and when to escalate.
NICE TO HAVE
- Experience with Google Workspace, Rippling, or a GRC platform such as Vanta, Drata or Thoropass.
- Familiarity with SSO, SCIM provisioning or other ways to automate account access.
- Experience helping implement or migrate an IT or compliance system, or improving a process that involved several teams.
WHO THIS ROLE IS NOT FOR
- You’re looking to leave hands-on IT support behind. Helping someone with a laptop or access problem is part of the job, alongside larger projects and automation work.
- You need a settled, fully documented environment from day one. We’re still bringing two companies’ systems together, and you’ll help work out how the combined setup should run.
WHAT YOU'LL GET IN RETURN:
Base Salary Ranges:
- San Francisco Bay Area and NYC metro: $165,000 - $219,000
- Washington, D.C., Boston, LA metro and Seattle: $150,000 - $194,000
- Denver, Chicago, Atlanta and all other US metros: $149,000 - $193,000
Actual base salary within each range depends on the candidate's location, experience, and qualifications. Equity and benefits are not included in the range above. Your recruiter can share more about the salary range for your preferred location during the hiring process.
Perks and Benefits:
- Remote-first team with flexible-first culture
- Equity Stock Options
- 401(k) with 5% company match (vests immediately!)
- Unlimited PTO
- Medical, Dental and Vision insurance
- Generous Parental Leave
- Life Insurance and Disability benefits
- $800/month remote work stipend
And that's just the start — for more info check out our benefits and perks on our careers page.
BELONGINGNESS AT PREFECT:
Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community.
Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form.
EQUAL OPPORTUNITY AT PREFECT:
Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.
Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for a Senior Product Analyst to help launch and scale inDrive’s new loyalty program, a cross-business-unit initiative designed to increase engagement, retention, and lifetime value across our services. As one of the first analysts on the project, you’ll shape it from the ground up. You’ll partner closely with Product, Marketing, Finance, and business unit teams, using data and experimentation to design the program, prove its incremental impact, and make sure rewards create lasting value for users and the business.
Key Responsibilities
Own end-to-end program performance and economics: define and monitor core metrics (enrollment, active members, frequency, retention, cross-service adoption, incremental revenue, reward cost, ROI), forecast program costs and liabilities, and drive financial planning with Finance
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Shape program design by sizing and prioritizing mechanics (earn/burn rules, tiers, partner and cross-service rewards) and modelling their impact on behaviour and unit economics
Measure true incrementality using A/B tests, holdouts, and causal inference, and set guardrails so the program doesn’t subsidize behaviour that would have happened anyway or cannibalize margin
Co-pilot product and launch strategy with Product, Marketing, and business unit teams, including experimentation, initiative prioritization, and roadmap validation from MVP to scale
Build data foundations from scratch: define the metrics hierarchy, design data marts and dashboards, and partner with engineering on event logging, member data, and segmentation (CDP) for personalized offers
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience with loyalty, CRM, or retention programs and 0→1 product launches is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 70 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a Senior Data Analyst to join our Couriers team and drive profitable growth of our delivery business. In this role, you’ll partner closely with Commercial, Operations, Marketing, and Finance teams, and work with Product where needed. You’ll use data to guide market strategy and investment decisions, so that Couriers grows efficiently and delivers value for customers and couriers.
Key Responsibilities
Own end-to-end Couriers business performance and P&L drivers: monitor core metrics (orders, GMV, revenue, take rate, contribution margin, incentive spend, courier supply), forecast volumes and budgets, validate targets, and drive financial planning for the business unit
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Drive revenue growth by identifying, sizing, and prioritizing high-impact commercial opportunities across pricing and commissions, B2B and merchant partnerships, new markets, and use cases
Establish and monitor guardrails for unit economics and service quality (Perfect Delivery, incident rate); lead the investigation of revenue drops, anomalies, and fraud
Partner with Commercial, Operations, and Finance teams on market strategy and business cases, and with Product on experimentation (A/B testing) and roadmap validation where it affects commercial outcomes
Own data foundations: define the metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture and customer/courier segmentation
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience in commercial, pricing, or marketplace analytics is a plus; strong financial modelling skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for a Senior Product Analyst to join our Groceries team and help build a profitable, fast-growing grocery delivery business. In this role, you’ll partner closely with Product, Category/Commercial, Operations, and Marketing teams. You’ll use data and experimentation to grow orders and basket size, improve unit economics, and make sure customers get the right assortment, delivered fast and reliably.
Key Responsibilities
Own end-to-end grocery performance and unit economics: monitor core metrics (orders, GMV, AOV, conversion, retention, contribution margin, availability), validate targets, and help drive financial planning for the business unit
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Drive growth by identifying, sizing, and prioritizing high-impact opportunities across the customer funnel, assortment and pricing, promotions, and new markets
Establish and monitor guardrails for profitability and customer experience (out-of-stocks, delivery time, cancellations); lead incident response for drops and anomalies
Co-pilot product and commercial strategy in close partnership with Product, Commercial, Operations, and Marketing teams, including experimentation (A/B testing), initiative prioritization, and roadmap validation
Own data foundations: define the metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture, logging, and customer segmentation
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience in q-commerce, e-commerce, or retail analytics is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 70 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a
Senior Product Analyst
to join our
Ads Platform
team and play a key role in driving sustainable revenue growth. In this role, you’ll partner closely with Product, Marketing, and AdTech teams, using data and experimentation to optimize monetization, guide strategy, and ensure advertising delivers value for both the business and our users.
Key Responsibilities
Own end-to-end ads performance and revenue strategy: monitor core metrics (eCPM, Fill Rate, CTR, ARPU), forecast budgets, validate targets, and drive financial planning for the ads business
Lead executive-level reporting and insights (e.g., MBRs), translating complex data into clear narratives and actionable recommendations for senior stakeholders
Drive revenue growth by identifying, sizing, and prioritizing high-impact monetization opportunities across ad placements, formats, targeting, and mediation strategies
Establish and monitor guardrails to ensure advertising contributes positively to core business metrics; lead incident response for revenue drops, anomalies, and traffic quality issues
Co-pilot product and monetization strategy in close partnership with Product, Marketing, and AdTech teams, including experimentation (A/B testing), asset prioritization, and roadmap validation
Own data foundations: define metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture, logging, and user segmentation (CDP) to enable advanced targeting and personalization
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Remote, Japan
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re seeking a Technical Account Manager (TAM) to be the primary technical partner for our Team & customers after the sale, helping them adopt, operate, and get long-term value from Supabase.
At Supabase, TAMs are the technical owners of their assigned accounts, working closely with our most valuable customers to:
- Understand each customer’s architecture, use cases, constraints, and goals.
- Validate deployments and guide customers through onboarding and early success.
- Proactively surface risks and optimization opportunities before they become incidents.
- Coordinate internal teams on complex escalations and drive root cause analysis.
- Align Supabase capabilities with the customer’s roadmap.
Successful TAMs are proactive, technically credible, and customer-first. TAM is a relationship, not a response channel: you’ll act as an extension of your customers’ teams and advocate on their behalf within Supabase.
You’ll be joining our Success team, where you will be expected to lead and innovate around the following areas of responsibility:
Technical Ownership & Onboarding
Act as the technical owner for your assigned accounts, documenting environments, mapping dependencies, and tracking technical risks.
Validate architecture and deployment plans after the sale, guide initial configuration and best practices, and make sure customers understand platform capabilities and limitations.
Help customers reach early success milestones to shorten time to value and reduce early friction.
Proactive Technical Guidance
Regularly review customer environments and usage patterns to identify scalability, performance, reliability, security, and compliance risks and opportunities.
Plan upgrades and lifecycle events, and run architecture reviews for upcoming initiatives, including capacity and growth planning, feature readiness, and early identification of technical blockers.
Escalation & Collaboration
Coordinate across Support and Engineering on complex or high-impact issues. TAMs are not frontline support, but provide the context, prioritization, and follow-through that drive resolution, root cause analysis, and preventative action.
Serve as the voice of the customer to Engineering and Product, sharing specific, reproducible feedback on recurring pain points and taking part in beta and early access programs.
Partner with Sales and Customer Success on account health and retention, with technical input on renewals, expansions, and evaluations, and early flags on risks to satisfaction.
PREFERRED EXPERIENCE
6+ years of relevant work experience in engineering, SRE, technical consulting, or similar, including operating production systems under real constraints.
Strong technical depth across database internals, scalability, security posture, and infrastructure tradeoffs. You understand a customer’s architecture as well as they do, without escalating every question.
A proactive mindset: you spot risks and optimization opportunities before the customer does, and you treat your accounts like a personal portfolio.
Sound escalation judgment: you know when to escalate, when to resolve internally, and how to communicate clearly under pressure without creating noise.
Very strong communication skills. TAMs explain complex issues to non-technical executives and root causes to senior engineers, often in the same day.
Awareness of how TAM performance shows up in retention and NRR, including surfacing expansion signals and renewal risks early.
Experience working in async or globally distributed teams.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust.
It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle.
This is a full-time, remote position based in US.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python
What You’ll Do
Work with Enterprise customers to understand their business, their use cases, and their data replication and data transformation requirements
Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan
Develop and deliver technical presentations to Enterprise audiences
Ensure the technical win by running a tight proof-of-value process
Work closely with Fivetran+dbt’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs
Develop and maintain relationships with key Enterprise customers and partners
Stay up-to-date on the latest technologies and trends in our industry
Skills We’re Looking For
5+ years in one of the following areas: data replication, data practitioner, data operations, analytics, sales engineering, or related technical field
Proven ability to work cross-functionally to support large enterprise customers
Strong technical background covering data replication, cloud infrastructure, data replication technologies, and/or database administration
Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools
Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving and analytical skills
Bonus Skills
Experience with Oracle, SQL Server & SAP databases
Basic python competency and advanced SQL knowledge
Hands on experience with other data replication or ETL tools
Experience with self-hosted software applications and supporting infrastructure
Hands on networking experience both in the cloud and on-premise
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$218,491.87
—
$303,462.32 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Singapore, Singapore
About the Team
OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel.
Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale.
About the Role
As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment.
What You'll be Doing
Cloud Infrastructure & Platform Engineering Audit (SME):
Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm).
AI Use, Adoption & Governance:
Two dimensions, both required.
Auditing AI:
Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations.
Auditing with AI:
A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling.
What We Look For in You
Crypto & Blockchain Acumen:
Prior experience at a crypto exchange or with a crypto product is preferred.
Critical Thinking for Complex Environments:
A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt.
Breadth Across Adjacent Platform Domains:
Demonstrable experience auditing control design and operating effectiveness in several of the following:
Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management
Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery
Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk
Data engineering and analytics — integrity and quality of data pipelines and ETL processes
AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them
Nice to Haves
Cloud or Security Certifications:
AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP.
Crypto and blockchain literacy:
regulated financial-services, fintech, or crypto experience.
Mandarin speaking
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel.
Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale.
About the Role
As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment.
What You'll be Doing
Cloud Infrastructure & Platform Engineering Audit (SME):
Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm).
AI Use, Adoption & Governance:
Two dimensions, both required.
Auditing AI:
Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations.
Auditing with AI:
A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling.
What We Look For in You
Crypto & Blockchain Acumen:
Prior experience at a crypto exchange or with a crypto product is preferred.
Critical Thinking for Complex Environments:
A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt.
Breadth Across Adjacent Platform Domains:
Demonstrable experience auditing control design and operating effectiveness in several of the following:
Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management
Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery
Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk
Data engineering and analytics — integrity and quality of data pipelines and ETL processes
AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them
Nice to Haves
Cloud or Security Certifications:
AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP.
Crypto and blockchain literacy:
regulated financial-services, fintech, or crypto experience.
Mandarin speaking
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $257,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: USA
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:We are looking for an Enterprise Customer Success Manager who will be working with strategic customers across the North American market. The candidate should be based on the U.S. East Coast, with candidates in the Central Time Zone potentially considered. This role will focus on strategic customers with a strong emphasis on banks, credit unions, and other financial services organizations.Responsibilities:Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment across the USA region.Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.Help customers achieve their desired outcomes, value realization, and high ROI.Grow customer's portfolio through zero churn and active cross and up-sales.Maintain higher than industry average NPS score.Requirements:Minimum 3+ years of B2B account management or project management experience working with Enterprise accounts in USAExperience working with CRM, BPM, LC/NC solutions will be a preference.English language skills and executive level communication.Desire to learn and adapt fast according to a changing market environment.Customer-centric expert with a track record in delivering customer success. What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$144,000
—
$177,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$192,960
—
$237,180 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it.
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place!
What will I be doing?
You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves
You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards
You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms
You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community
You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship
You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place
You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate
You will keep partners current through recertification, release briefings and regular partner office hours
You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement
You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality
You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement
You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch
You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review
What skills do I need?
4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles
Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences
Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually
Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises
Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams
Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once
Positivity and Engagement: a genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology and for solving problems
Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience running a partner enablement or certification programme at a SaaS company or systems integrator
Experience with learning management systems and course authoring tools
Experience with the Salesforce partner ecosystem
Experience training on SaaS products or, specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager
Great examples of self-started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Amsterdam
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: You'll be the first Sales person in region, and your work will directly impact how our GTM function operates and succeeds in the Benelux.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in Dutch and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ГибридVienna, Austria
seniorChicago
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