Развивать HTTP API и бизнес-логику двух асинхронных Python-сервисов на FastAPI. Проектировать и реализовывать RAG-пайплайны: retrieval, query rewriting, multi-hop поиск, сбор контекста, structured output, цитирование источников и обработку частичных ответов.
Location: Warsaw, Poland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
УдалённоWarsaw, Poland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Dublin, Ireland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Tallinn, Estonia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Zagreb, Croatia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We build production agentic systems that read from and write to internal resources. You will design, ship, and measure them.
What you’ll do
Ship end-to-end:
Take agentic workflows from prototype to production, build user interfaces around them.
Design agent architecture:
Define tools, memory, retrieval strategies, and human-in-the-loop handoffs.
Integrate systems:
Expose internal tools and data via MCP servers and APIs with least-privilege access.
Evaluate performance:
Build trace-based evals and golden datasets to catch regressions across full agent runs.
Operate in production:
Implement tracing, token budgets, cost controls, and safety guardrails.
Scope problems:
Work with domain owners to identify where agents add value —and push back when a simpler solution is better.
Requirements
Proven experience shipping production LLM agents or automations.
Strong Python and/or TypeScript skills (clean code, automated testing, code reviews).
Deep familiarity with current frontier models: cost, latency, capabilities, and trade-offs.
Hands-on experience with tool calling, MCP, and modern retrieval (agentic/hybrid search, long-context vs. vector stores).
Strong system design skills covering failure modes, latency, cost, and security.
A passion for upskilling others — running demos, sharing workflows, and helping teams across the company adopt AI practically.
Nice to have
Docker and Kubernetes / OKD (OpenShift).
LLM gateways, observability tools, and eval frameworks.
Experience integrating legacy or enterprise systems.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team-building, and hackathons — because great work happens in great communities.
Location: Rome, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Japan
Workplace: Remote
Our Business Development Managers build long-term relationships with financial institutions and public sector organizations to help them prevent and investigate financial crime and address risk and compliance challenges. You’ll work with leading Japanese banks, securities firms, and other financial institutions to connect their business priorities with Chainalysis solutions across financial crime threat intelligence, anti-money laundering (AML), compliance, investigations, fraud prevention, and security.
This role focuses on a select group of priority institutions, building on existing relationships and opportunities rather than starting solely through outbound prospecting. You’ll help customers evaluate how Chainalysis can support their current needs and the responsible development of on-chain finance, including tokenized assets, digital payments, and custody services. While financial institutions are the primary focus, you’ll also support selected public sector opportunities where your expertise can help the Japan team address financial crime, compliance, and investigative needs.
You’ll work alongside Account Executives and specialists across Chainalysis to develop long-term account strategies, prepare proposals, and support customer evaluation, internal approvals, procurement, and implementation planning. Success means advancing strategic opportunities, expanding customer adoption, and contributing to the Japan team’s commercial results.
We are looking for a Business Development Manager to join our Japan team, reporting to the Country Manager, Japan. This is an individual contributor role with no people management responsibilities.
IN THIS ROLE, YOU'LL
- Develop and execute strategic business development plans for priority Japanese banks and financial institutions, building on existing relationships and opportunities.
- Build trusted relationships with executives and stakeholders across business strategy, financial crime, AML, compliance, risk, technology, and operations.
- Understand customers’ business plans, regulatory requirements, and onchain finance strategies, and translate their needs into clear proposals and practical roadmaps.
- Partner with Account Executives to advance strategic opportunities and support customers through evaluation, internal approvals, procurement, and contract execution.
- Help customer stakeholders evaluate options, build internal consensus, and reach informed decisions.
- Develop proposals that connect Chainalysis solutions across compliance, investigations, fraud prevention, security, and visibility into fund flows.
- Work with Solutions Architecture, Product, Global Services, Marketing, and Government Affairs to develop customer use cases, proof of value success criteria, and implementation plans.
- Collaborate with systems integrators and other partners on joint proposals, co-selling, solution integration, implementation, and customer training.
- Identify opportunities to expand Chainalysis adoption across customer business units, subsidiaries, and services as their needs grow.
- Work with Government Affairs to understand regulatory developments and support appropriate dialogue with regulators and industry associations.
- Partner with Account Executives and technical specialists to develop proposals and advance selected opportunities with regulators, government agencies, and law enforcement, supporting customer evaluation, procurement, and contract execution.
- Share customer and market insights with the Japan team to strengthen positioning, prioritize opportunities, and support commercial planning.
WE'RE LOOKING FOR CANDIDATES WHO HAVE
- Experience working with major Japanese financial institutions in business development, strategic account management, consulting, technology sales, or business transformation.
- A track record of building trusted relationships with executives and business leaders and helping stakeholders reach informed decisions.
- Experience advancing strategic opportunities involving multiple stakeholders, long buying cycles, and enterprise procurement processes.
- The ability to understand business, operational, regulatory, and risk challenges and translate them into practical proposals and customer outcomes.
- A strong understanding of Japanese financial services industry dynamics, internal approval processes, and budget cycles.
- Experience collaborating with sales teams and technical specialists to develop opportunities and deliver commercial results.
- Strong business communication and presentation skills in Japanese, with the ability to explain complex concepts clearly to executive audiences.
- The ability to collaborate with global colleagues in English.
- An interest in on-chain finance and a willingness to learn about emerging financial technologies, relevant regulation, and Chainalysis solutions. Prior blockchain expertise is not required.
- The ability to work independently, prioritize strategic opportunities, and bring colleagues and partners together around shared customer priorities.
NICE TO HAVE
- Experience in banking, securities, trust banking, payments, or another financial institution before moving into consulting, business development, or technology sales.
- Experience with financial crime threat intelligence, AML/CFT, KYC, sanctions, fraud prevention, transaction monitoring, investigations, or risk management.
- Experience selling or advising on enterprise software, data, RegTech, FinTech, or cybersecurity solutions.
- Experience partnering with systems integrators on joint proposals, co-selling, integration, implementation, or embedding technology into customer services.
- Familiarity with stablecoins, tokenized deposits, tokenized assets, digital securities, custody, or onchain and cross-border payments.
- Experience working with Japanese public sector organizations, including an understanding of their decision-making, procurement, and budget processes.
- Familiarity with structured enterprise sales methodologies such as MEDDPICC or Challenger.
- An established network of senior stakeholders across Japan’s financial services and technology sectors.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As Director, US Operations, you will lead operations for Payward’s US equities business: our registered broker-dealer, Kraken Securities LLC, and the operations behind traditional stocks as well as xStocks, our tokenized equities product. You will own the trade operating model, the end-to-end order and settlement flow, cash flows, corporate actions, reconciliations, and regulatory readiness across the business.
This is a hands-on leadership role in a regulated entity. You will be a registered principal of Kraken Securities LLC, named on Form BD, and accountable for the operational side of the firm’s regulatory obligations. It extends well beyond day-to-day management and requires genuine fluency in both traditional market plumbing and the operational realities of a digital-asset business.
You will stay close to company strategy and cross-functional initiatives so the global executive team’s goals translate into clear operating priorities. As a trusted partner, you will work across Compliance, Legal, Finance, Product, Engineering, and Marketing to drive key initiatives forward, and build the team that scales the business as the firm grows.
The opportunity
- Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management
- Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues
- Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones
- Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals
- Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — and translate C-suite goals into clear targets for each business unit
- Own launch readiness for new products and markets: prepare systems, policies and procedures, and test them end to end with our clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations
- Partner with Finance on financial controls around bank payments, customer funds and reserve requirements
- Ensure desk coverage and settlement/ reconciliation controls and man power in place to support 24X5 and transitioning to 24x7
- Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight
- Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation
- Set performance targets, monitor progress, and report KPIs and costs transparently to leadership
- Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure to scale
- Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving
- Contribute to strategy and growth planning to help build a sustainable business
- Support functions such as HR and IT in building procedures that link to corporate strategy
What you bring
- 12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer
- Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry
- In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions
- Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand
- Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response
- Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes
- A proven record of defining structured approaches to solve complex challenges
- End-to-end understanding of company value drivers and a strong working understanding of business analytics
- Experience hiring, managing, and developing operations teams
- Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners
- Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal)
- Preferred: Series 27 or 28 (Financial and Operations Principal)
- Also valued: Series 57 (Securities Trader) and Series 4 (options principal), or willingness to obtain them — these strengthen our principal coverage across trading and options
- Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity
- Series 63 / 65 / 66 as required by state registration
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
✅ Prior in-house experience at a regulated financial institution, payment institution, electronic money issuer, or digital asset business — where you were the primary tax resource rather than one of many.
Location: Bogotá, Colombia; Buenos Aires, Argentina; Montevideo, Uruguay; Bangalore, India; Islamabad, Pakistan; Hanoi, Vietnam; London, United Kingdom; Lugano, Switzerland; Barcelona, Spain; Dubai, United Arab Emirates; Sofia, Bulgaria; Prague, Czechia; Belgrade, Serbia; Copenhagen, Denmark; Tallinn, Estonia; Helsinki, Finland; Athens, Greece; Zagreb, Croatia; Tbilisi, Georgia; United Kindom, United Kingdom; Dublin, Ireland; Milano, Italy; Oslo, Norway; Amsterdam, Netherlands; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Stockholm, Sweden; Brussels, Belgium; Tel Aviv, Israel
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the role:
You will own the inference backbone behind QVAC's local AI stack: the C++ systems layer that makes models run fast, reliably, and predictably on real user hardware. The role is centered on engineering quality at runtime level, including startup behavior, memory pressure, throughput/latency balance, and long-session stability. You will define and evolve the core abstractions that inference features depend on, so new capabilities can be added without sacrificing performance or maintainability. This is a role for someone who enjoys low-level problem solving, clear technical ownership, and building infrastructure that other teams trust in production. Your work directly enables private, on-device AI experiences and helps set the technical foundation for QVAC's next generation of peer-to-peer AI products.
About the job
You'll work on the C++ layer that powers local AI, porting and enhancing inference engines like llama.cpp or similar, to run efficiently on edge devices. Your focus is on the runtime: making models load faster, run leaner, and perform well across different hardware. You'll ensure that the inference layer is stable, optimized, and ready for integration with the rest of the stack.
This role is for engineers who want to work close to the metal, enabling private and fast on-device AI without relying on cloud infrastructure.
Responsibilities
Work on deploying machine learning models to edge devices using the frameworks: llama.cpp, ggml
Collaborate closely with researchers to assist in coding, training and transitioning models from research to production environments
Integrate AI features into existing products, enriching them with the latest advancements in machine learning
Strong programming skills in C++
Strong experience with Llama.cpp and ggml inference engines, which facilitates the deployment of models to specific GPU architectures
Experience with any GPU framework between Cuda, Vulkan, Metal, OpenCL
Good understanding of deep learning concepts and model architectures
Experience with transformers, LLMs, Diffusion models
Demonstrated ability to rapidly assimilate new technologies and techniques
A degree in Computer Science, AI, Machine Learning, or a related field, complemented by a solid track record in AI R&D
Bonus points if:
You know how to train/fine-tune a LLM
You have productionized models
You have research experience in new model architectures
You have experience with distributed systems
Javascript experience
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hong Kong
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
We are seeking a highly skilled finance professional to join our growing Hong Kong team as our on-the-ground finance lead, owning SFC regulatory reporting for our Hong Kong entities, along with local corporate accounting and accounts payable across our Hong Kong, Singapore, and Japan entities.
This is an in-person role based in Hong Kong, reporting directly to our MIC Finance in London, with functional reporting lines to our Tax, Corporate Accounting, and Accounts Payable teams in New York. Day to day, you will also serve as the primary local finance point of contact for our Hong Kong COO.
We are looking for someone entrepreneurial and curious, who is comfortable navigating ambiguity and finding answers independently, and who communicates confidently with senior stakeholders across the business. We value a well-rounded, coachable mindset over deep prior exposure to digital assets specifically - we don't expect candidates to already have both crypto expertise and Hong Kong regulatory experience, and are glad to invest in ramping up the right person. AI fluency is expected: you will use AI tools to accelerate your output and deepen your analysis.
What You’ll Do:
SFC Regulatory Reporting
• Prepare daily and monthly SFC Financial Resources Rules (FRR) filings, including the regulatory liquid capital calculation
• Support the MIC Finance in monitoring financial resources and flagging capital-related events requiring SFC notification
• Maintain desk procedures and filing checklists to reduce key-person dependency
• Support SFC correspondence and license-related projects as needed
Annual Audit & External Relationships
• Coordinate the annual audited accounts process with external auditors, ensuring submission within SFC deadlines
• Serve as the primary local point of contact for auditors, bankers, and other external advisors
Corporate Accounting & Accounts Payable
• Own local month-end close procedures for our Hong Kong, Singapore, and Japan entities, including cash entries, payroll funding, and transfer pricing entries
• Process accounts payable for Hong Kong, Singapore, and Japan entities, including invoice review, coding, and timely payment processing
• Support banking relationship management and account administration across Hong Kong, Singapore, and Japan
Cross-Functional Coordination
• Liaise with the New York-based Tax, Corporate Accounting, and Accounts Payable teams on APAC-specific matters, including Pillar Two and transfer pricing
Automation & AI
• Use AI tools to accelerate analysis, automate recurring processes, and shorten turnaround on regulatory filings
• Identify opportunities to streamline manual work and improve data quality, and communicate them to relevant teams
What We’re Looking For:
4-7 years of experience in finance, accounting, regulatory reporting, or audit
Prior experience at a financial services company
Entrepreneurial self-starter, comfortable operating independently and resolving ambiguity
Confident, effective communicator who engages proactively with senior stakeholders
Fluency with AI tools, with tangible examples of using them to accelerate analysis or reporting
Strong attention to detail and reliability on recurring regulatory processes
Strong written and verbal communication skills, with the ability to collaborate effectively across different time zones
Bonus Points:
Local professional qualification (e.g., Hong Kong CPA or equivalent) - required where applicable for specific local banking or regulatory functions
Exposure to a Treasury function - a nice-to-have, not required
Strong understanding of Hong Kong SFC licensing requirements, including the Financial Resources Rules
Experience as an early or first hire helping to build a team, function, or regional presence
Familiarity with NetSuite or a similar ERP
Experience at a publicly listed company
Exposure to crypto, digital assets, or fintech
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (paid)
Hybrid Working Arrangements
Company-paid health and protective benefits for employees and their eligible dependents
Free coaching and counseling sessions through Headspace
Generous paid Parental Leave
Free daily snacks in-office and weekly lunches
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role:
In Token Factory analytics there is no split into product analysts, ML engineers and data engineers. Each person owns a question end to end: builds the data, runs the analysis, and comes back with a recommendation that changes a decision.
Your responsibilities will include:
- Define core product and business metrics and build a single source of truth that Product, Finance, and Sales can rely on.
- Build a comprehensive view of self-service customers, including usage patterns, customer health, satisfaction, retention risks, unmet needs, and growth opportunities.
- Translate customer demand and commercial plans into capacity forecasts and support capacity allocation decisions.
- Measure effective capacity utilization and identify opportunities to improve the commercial value of available capacity.
- Develop and evaluate pricing and packaging models, including guaranteed capacity, on-demand pricing, commitments, clawback mechanisms, and provisioned throughput units.
- Provide data-driven recommendations for the self-service and managed offerings, including customer segmentation, pricing, and capacity.
- Partner with Product, Engineering, Applied AI, Finance, and Sales to turn insights into concrete product and operational improvements.
We expect you to have:
- 5+ years of experience in analytics or data science.
- Strong Python, SQL, and statistics: you understand the code and the methods you use.
- Hands-on experience analysing large-scale customer, product, and usage datasets using statistical / analytical or distributed data-processing tools.
- AI-assisted coding as your default way of working: you guide it, verify it, and own the result.
- The ability to go from a question to a production-ready solution.
- The ability to turn complex data into clear recommendations.
- Strong commercial and product judgment, with the ability to balance customer value, monetization, growth, and profitability.
- Experience with pricing, packaging, monetization, or commercial analytics for technical or consumption-based products.
- Strong cross-functional collaboration skills across Product, Engineering, Data, Finance, Sales, and Operations.
- A hands-on and proactive working style, with the ability to operate effectively in an ambiguous and technically complex environment.
Nice to have:
- Familiarity with LLM inference economics: tokens, throughput and latency, batching, GPU costs.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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