Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company.
In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process.
Key Responsibilities
Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review
Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes
Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan
Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives
Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete
Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early
Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis
Prepare business cases for department projects — unit economics, ROI, payback and break-even
Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case
Explain variances between plan and actuals in business terms, and what they mean for the full year
Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them
Reconcile financial data across sources for consistency and accuracy
Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles
Skills, Knowledge & Expertise
Bachelor's degree in Finance, Economics, Accounting, or related field
Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports
Strong understanding of budgeting, financial forecasting, and variance analysis
Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools
Excellent analytical skills and attention to detail
Proactive approach: you identify issues early and come with proposed solutions
Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis
Experience using AI tools to build reports and dashboards and to increase personal productivity
Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage
Strong organizational and time management skills
Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 48 300 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Experience with grocery/e-commerce products
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Nice to have:
contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for an experienced Employment Law Counsel to join our legal team. The ideal candidate combines solid knowledge of employment law in Kazakhstan and the MENA region (EU experience is a further plus) with exposure to international labour regulations. If you don't tick every box, apply anyway — we're ready to help you grow into the role. You will advise on a broad range of employment matters, ensure compliance with applicable laws, and support our HR and management teams in making well-informed decisions.
Job Responsibilities
Advise on employment law issues: hiring practices, employment contracts, terminations, benefits, workplace policies, and employee relations.
Ensure company compliance with local, regional, and international employment laws and regulations.
Draft, review, and negotiate employment agreements, consultancy contracts, and related legal documents.
Manage employment disputes and litigation, coordinating with external counsel where needed.
Develop and update internal policies and procedures in line with current legal requirements and best practices.
Deliver training and practical guidance to HR and management teams on employment law and compliance.
Track changes in employment legislation and advise on their potential impact on the business.
Handle cross-border employment matters, including expatriate arrangements and global mobility programmes.
Advise on worker classification (employee vs. independent contractor), particularly in a gig-economy context.
Work closely with HR, compliance, and operations teams to support business objectives.
Skills, Knowledge & Expertise
Juris Doctor (JD) or an equivalent law degree from a reputable institution.
At least 5 years of experience specialising in employment law — ideally, though not necessarily, in the IT or transportation sector.
Strong understanding of employment law in Kazakhstan and the MENA region (preferred, not mandatory); European Union experience and international employment work are a plus.
Fluent in Russian language and excellent English speaking skills;
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 58 000 EUR gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Tbilisi, Georgia
Workplace: hybrid
We are looking for a
Technical Program Manager
to own inDrive’s largest cross-team programs end to end. You will work across tens of teams, partner directly with product and engineering leadership, and decide not only how our biggest programs are delivered but which ones we run and in what order.
The role sits between product intent and technical reality. You will work with Product Managers to scope, prioritise and phase what we build, and with engineering to decide how it gets built - then own the dependency picture across the entire surface.
This is a deeply technical role. You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings. We are looking for someone who has built software or led engineers, and who can hold their own with staff engineers and architects.
You will join the Program Management team inside the Product & Technology PMO, alongside Product & Engineering Excellence and CTO/CPO Operations.
Please note that we are looking for a candidate based in
Georgia (the country), not the U.S. state
Key Responsibilities
Coordination of several product teams’ work to ensure delivery of value within expected timelines
Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle
Managing project schedules, identifying potential issues, and timely informing all key stakeholders
Managing priorities, risks, and dependencies
Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity
Facilitating project or program-level events
Skills, Knowledge and Expertise
End-to-End Ownership.
Own end-to-end delivery of inDrive’s largest org-wide technical programs, from initiation and scoping through architecture, execution, launch and adoption, against measurable outcomes over multiple quarters
Product Partnership.
Partner with Product Managers across business verticals and platform to scope programs, challenge and sharpen requirements, agree what is in and out, and turn ambiguous product intent into a program with a defensible shape
Prioritisation and Phasing.
Drive prioritisation and phasing decisions with Product and Engineering — what ships first, what can wait, what can be split — so that value lands early and the plan survives contact with reality
Cross-Surface Dependencies.
Identify, map and resolve dependencies across the whole surface, including the ones nobody has noticed yet
Technical Depth.
Understand technical implementation at the architecture level and contribute to decisions on system design, scalability and reliability
Solution Architecture.
Own the technical coherence of end-to-end solutions that span multiple services, platforms, vendors and markets, and be accountable for the technical KPIs and SLAs your programs commit to
Technical Judgment.
Use your engineering background to help teams make sound design decisions, identify gaps in proposed solutions and weigh product-versus-technology trade-offs
Portfolio Management.
Own a portfolio of programs: sequence them, resolve cross-program dependencies and capacity conflicts, and make the calls on scope, timeline and technical approach
Structure in Ambiguity.
Create structure where none exists by defining program frameworks, decision points, operating cadences and communication models
Systemic Risk.
Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio
Execution at Scale.
Identify where the organisation is losing speed, design scalable processes to fix it, and drive adoption across all Prod/Tech teams
Executive Partnership.
Partner directly with Product/Engineering Directors, VPs, the CTO and CPO on priorities, goals and trade-offs, and own executive communication so decisions are made quickly and with the right information
Craft Leadership.
Mentor Technical Program Managers and set the craft direction for the program management group
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Lima, Peru
Workplace: hybrid
We are looking for a Senior AdOps Specialist to architect and scale the advertising ecosystem for our global multi-vertical platform. This role is not just about trafficking; it is a growth-focused, technical leadership position designed for a professional who has managed massive scale at "Big 5" holding companies and top-tier publishers. You will bridge the gap between our Real-Time Deal (RTD) marketplace mechanics and a sophisticated Mobility Media Network (RMN), ensuring every ad impression delivers measurable incremental value.
Key Responsibilities
Enterprise-Scale Campaign Operations
End-to-End Orchestration: Lead the launch and pacing of complex, multi-market campaigns across inDrive’s core ride-hailing and urban services verticals.
Platform Mastery: Manage high-volume inventory using Google Ad Manager 360 (GAM360), ensuring precision in segmentation, targeting, and delivery.
Retail Media Integration: Implement “digital shelf” strategies to optimize both on-site (in-app) and off-site (social/DSP) conversions.
Quality Assurance: Establish rigorous "Big 5" agency-standard QA protocols to ensure 100% accuracy in tracking, brand safety, and creative rendering.
Technical Implementation & Automation
Workflow Engineering: utilize Python, SQL, and Scrapy to automate manual reporting tasks and audit partner revenue-share models for maximum profitability.
Stack Management: oversee the integration of mobile monetization tools and coordinate technical needs with engineering teams for custom ad-product launches.
Data Architecture: build advanced dashboards in Looker Studio and Redash that translate raw event data into actionable growth insights.
Performance & Yield Optimization
Strategic Experiments: execute continuous A/B testing on creative assets and landing pages to improve CTR and user behavior metrics across high-budget campaigns.
Yield Management: monitor supply-side health, including fill rates, eCPM, and floor pricing, to maximize revenue without compromising the user experience of the inDrive app.
Growth Consulting: act as an internal consultant for new product launches, adapting funnel structures for B2B AI startups or retail partners within the inDrive ecosystem.
Qualifications
4+ years of experience in digital advertising, working with leading DSPs (The Trade Desk, DV360, Meta, TikTok) or publishers (500k+ DAU).
Deep familiarity with marketplace-led advertising and last-mile conversion metrics.
Strong business-oriented mindset, with understanding of the full campaign lifecycle, from commercial agreements and IOs through to campaign delivery, reporting, and post-campaign reconciliation.
Strong understanding of web and app technologies (JavaScript, Flutter) with hands-on experience in ad tag implementation (GAM, GPT, native ads, HTML5 creatives).
Experience with the ad request lifecycle, rendering, and click tracking.
Experience debugging and troubleshooting ad delivery issues, including working with network logs, browser developer tools, and proxy tools such as Charles Proxy. Proficiency in Excel/Google Sheets for analysis and reporting. SQL is a plus.
Google Ad Manager (GAM360) certification.
Nice to have:
Experience with mobile ad integrations (Android/iOS) using SDKs (e.g., Google Mobile Ads SDK).
Hands-on experience independently implementing ad integrations across both web and in-app environments.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a data-driven
Operations & Revenue Manager
to own marketplace performance, pricing effectiveness, and revenue optimization across international markets.
In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level.
You will act as a key business owner for market performance, working closely with Analytics, Product, Finance, and Regional Operations to translate data insights into concrete operational and pricing actions.
Key Responsibilities
Marketplace Performance Ownership
Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc).
Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities.
Drive corrective actions and optimization initiatives to improve efficiency and profitability.
Pricing & Revenue Optimization
Define, test, and optimize pricing levers based on local market dynamics and business objectives.
Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.
Supply & Demand Management
Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
Recommend actions to improve availability, utilization, and service reliability.
Coordinate with regional operations teams to adapt strategies to local constraints and conditions.
Analytics & Decision Support
Use data and dashboards to track performance, diagnose issues, and inform decision-making.
Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
Prepare clear, structured insights and recommendations for senior stakeholders.
Cross-Functional Collaboration
Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
Align stakeholders around priorities, timelines, and expected outcomes.
Drive execution of cross-functional initiatives from problem definition to post-implementation review.
Skills, Knowledge & Expertise
2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus).
Strong analytical skills and experience working with large datasets to drive business decisions.
Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus.
Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
Strong stakeholder management and communication skills.
Structured thinker with a bias toward execution and measurable impact.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 64 700 EUR gross.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a Government Relations Manager for Mexico with a solid experience in addressing complex regulatory issues and establishing sustainable relations with the regulators and key opinion leaders. This position is needed to represent and advance inDrive’s interests in Mexico with national and state authorities and key opinion leaders.
Key Responsibilities
Cultivate and maintain strategic relationships with government officials, policymakers, regulatory bodies, and key industry leaders in Mexico.
Oversee platform licensing at the state level, ensuring compliance with regulatory requirements across Ride-hailing, Couriers, Intercity, Cargo, and other business verticals operated by inDrive. Manage the full licensing process, from identification to execution.
Develop and implement a national government relations (GR) strategy, including setting objectives, key results (OKRs), and detailed roadmaps and action plans.
Foster partnerships with key policy stakeholders, including businesses, trade associations, and civil society organizations.
Lead inDrive’s involvement with NGOs, industry unions, and associations.
Identify and assess regulatory risks and opportunities, and develop strategies to address them effectively.
Manage regulatory and political crises, formulating and executing action plans to mitigate impact.
Strengthen inDrive’s brand and visibility among policymakers, governments, third parties, thought leaders, and academic institutions.
Advocate for a regulatory environment in each market that supports and enables the growth of technology platforms like inDrive.
Formulate and manage the country-level GR budget.
Provide strategic guidance to internal stakeholders on policy, legislative, or reputational matters that may influence business performance and corporate reputation.
Collaborate with cross-functional teams (Growth, Legal, Communications, Finance, and Product) to ensure regulatory compliance and proactively address potential regulatory challenges.
Skills, Knowledge & Expertise
6+ years of experience in government relations, public policy, or a related field.
At least 3 years of experience in a tier-one multinational organization, either in-house or as a consultant, is highly desirable.
A degree in Law, Economics, Political Science, International Affairs, or a related field.
Proven track record in designing and executing public policy strategies and managing complex advocacy initiatives at both national and regional levels.
Excellent written and verbal communication skills in Spanish and English, with a demonstrated ability to engage with diverse partners on policy issues. Comfort in participating in challenging or controversial debates is essential.
Demonstrated success in building and maintaining strong relationships, with a leadership role in policy implementation and public affairs.
Deep understanding of legislative, regulatory, and political processes, particularly in highly regulated industries.
Experience in shaping regulatory frameworks and addressing complex legal and political issues is essential.
Prior experience in the ride-hailing or technology sectors is a plus.
Strong research and analytical skills, with the ability to synthesize complex policy and regulatory issues and communicate them clearly.
Exceptional ability to translate intricate regulatory matters into accessible language for diverse audiences.
Proven skills in strategic alignment, with the ability to connect company strengths to government opportunities and challenges.
Strong ownership and accountability for the areas of expertise under your responsibility.
Ability to collaborate effectively across functions at all levels within inDrive.
Self-motivated, adaptable, and calm under pressure.
Strong action-oriented mindset with a focus on delivering results.
A collaborative team player, comfortable navigating the ambiguity of cross-functional initiatives.
Strong project management skills, with an ability to manage multiple priorities effectively.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Karachi, Pakistan (Karachi)
Workplace: hybrid
We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position.
Key Responsibilities
Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services
Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention
Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities
Collect, document, and analyze client feedback to help improve service quality
Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution
Handle incoming calls and requests from business clients in a professional and solution-oriented manner
Skills, Knowledge and Expertise
1–3 years of experience in account management or a related field
Strong negotiation and communication skills
Proficiency in Google Sheets
Excellent knowledge of the local market
Ability to work independently and manage multiple priorities in a fast-paced environment
Based in Lahore, Karachi, or Islamabad
Fluency in Urdu and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We build internal and user-facing tools that support dynamic in-app content experiences powered by business rules and ML-based scoring models. Our work sits at the intersection of product engineering and data, helping personalize the user experience in the mobile app.
We are looking for an engineer with a strong mobile background who has solid experience with iOS and Android development and is also confident working with web technologies. This role is primarily focused on the mobile platform, while also involving work on web interfaces, internal tools, and integrations.
Key Responsibilities
Develop and maintain functionality for the mobile application on iOS and Android
Contribute to the development and improvement of web interfaces and internal team tools
Deliver end-to-end features in collaboration with backend engineers, designers, and product managers
Integrate client applications with backend services, APIs, and personalization systems
Improve the performance, stability, and overall quality of mobile and web products
Participate in designing client-side architecture and technical solutions
Write clean, maintainable, and testable code
Take part in code reviews, technical discussions, and help maintain a high engineering standard across the team
Diagnose and resolve issues in development, testing, and production environments
Skills, Knowledge and Expertise
5+ years of commercial software development experience
Strong hands-on experience in mobile application development for iOS and/or Android
Good understanding of mobile architecture, application lifecycle, client-side performance, and UX
Experience with web technologies and willingness to work on web interfaces as part of the role
Solid knowledge of JavaScript/TypeScript
Experience with React and modern web frameworks is a plus
Experience integrating with REST APIs and/or GraphQL
Understanding of testing principles, CI/CD, and client application delivery processes
Experience with GitHub, Kubernetes, and build/deployment tools is a plus
Strong ownership, responsibility, and ability to quickly learn new technologies and domains
Conditions
Help us challenge injustice by creating fair choices for millions of people across in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another.
Day to day, you will:
Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components.
Investigate unclear, poorly reproducible, and cross-component issues to find the root cause.
Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures.
Define test strategies and apply risk-based testing to manage release cycles safely.
Work with developers and product teams to establish expected behavior when detailed specifications aren't available.
Improve our QA processes and guide the team in making confident release decisions.
What you’ll bring
A high degree of independence and technical curiosity.
Comfort taking ownership of complex problems and driving them to resolution.
The ability to see the big picture and understand how changes in one area affect the rest of the system.
A proactive approach to improving processes rather than just following them.
Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights.
The communication skills to bring different teams together and coordinate testing efforts smoothly.
What you’ll need
The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing.
Practical knowledge of relational databases and SQL.
Experience leading QA activities and shaping test strategies for multiple products and release cycles.
Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues.
Hands-on experience writing or maintaining automated tests.
The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity).
Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools.
What success looks like
Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users.
Why join JetBrains?
Strong base salary.
We offer competitive pay that reflects your skills and experience.
Flexible work schedule.
Enjoy the freedom to work from home or from the office.
Extra time off.
More days to relax, recharge, and do the things you love.
Learning and development opportunities.
Access to conferences, courses, and language classes.
Relocation support.
Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks.
Lunch and refreshments provided to keep you fueled.
Health and wellness.
On-site gyms or sports club stipends.
Internal events.
Company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is scaling fast in the UK. Our European operations team (Europs) gets UK and EU businesses onboarded across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and maintain their own automations and apps, and have taken daily processes from hours to minutes. We're hiring a KYB Operations Lead to run the UK onboarding operation day to day. You'll manage our UK operators, own the queue, make the hard calls on complex cases and escalations, and keep improving how the operation works as volume grows. This is a hands-on leadership role: you'll be as comfortable in a difficult ownership structure as in a capacity plan.
WHAT YOU'LL DO
- Line-manage and develop the UK operators: prioritisation, 1:1s, performance, and helping them grow as builders as well as reviewers
- Own overall queue management and resourcing for UK onboarding: what gets worked first, who works it, and how we keep cases moving through leave and spikes in volume
- Make the final first-line (1LoD) call on complex cases: complex ownership structures, EDD, PEP and adverse-media outcomes, and cases that need a judgement rather than a checklist
- Own escalations with our card-issuing and payments partners, including recurring failures, disputed or unnecessary requirements, and turning each fix into a repeatable playbook
- Run customer-facing onboarding communications with quality: clear requests, fast follow-ups, no avoidable back-and-forth
- Define and report operational metrics (caseload by provider, time to close, handling time) and use them to improve the operation
- Find and remove friction: spot requirements customers shouldn't have to meet twice and work with Product and Engineering to design them out
- Build consistent, evidenced 1LoD decision standards that hold up to partner sample reviews and second-line scrutiny
- Act as hands-on backup for UK safeguarding: daily reconciliations and investigating breaks when cover is needed
WHAT YOU NEED
- 5+ years in KYB / onboarding / financial-crime operations at a UK fintech, EMI, PI or bank
- Practical working knowledge of the UK regulatory framework for EMIs/PIs: MLRs 2017, JMLSG guidance, and FCA expectations for customer due diligence
- Strong judgement on complex business customers: multi-layer ownership, overseas parents, trusts, PEPs, and knowing when to escalate
- Clear written communication, both with customers and in documented case decisions
- Demonstrated use of AI tools in your day-to-day work to go faster or do better work, with concrete examples
- A bias to fix the process rather than just work the queue
NICE-TO-HAVES
- Line management of operators or analysts (strongly preferred)
- Experience working with card-issuing, BaaS or payments partners on onboarding (e.g. partner due-diligence requests, sample reviews)
- Safeguarding / client-money reconciliation experience
- Writing requirements for Product and Engineering teams
- EU onboarding experience or a second European language
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Canada)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking an experienced Money Laundering Reporting Officer (MLRO) for its FINTRAC-registered Money Services Business entity. Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its Regulations, this role is the legally-appointed compliance officer responsible for implementing RBCC's AML/ATF compliance program and for reporting suspicious transactions to FINTRAC. This is a standalone, high-accountability compliance leadership role: you will own Ramp Canada’s AML program end to end, act as the primary point of contact for FINTRAC and Ramp’s financial partners in the region, and serve as the gatekeeper protecting Ramp's Canadian entity from financial crime.
WHAT YOU'LL DO
- Serve as RBCC's MLRO, with authority over AML/ATF program design, execution, and effectiveness
- Act as primary regulatory contact with FINTRAC, managing supervisory correspondence, reporting, and exam readiness
- Make STR (Suspicious Transaction Report) filing determinations and file STRs
- Run day-to-day transaction monitoring and sanctions screening triage and investigation for the Canadian book
- -Own and maintain RBCC's AML/ATF risk assessment, refreshing it as products, geography, and risk profile evolve (including Quebec's onboarding)
- Develop, document, and deliver RBCC's ongoing compliance training program
- Define and stand up the operational workstreams for Canada, including case types, SLAs, escalation paths, tooling.
- Negotiate and clarify AML/compliance requirements directly with BMO (our Canadian banking partner) and other partners as new products and use cases come online
- Partner with Ramp's broader Compliance, Legal, and Regulatory Affairs teams (US) on cross-border projects and Canada's continued expansion
- Partner with the Global team and the Engineering team to identify areas of opportunity for automation, and operational efficiency and lead AI-driven initiatives.
WHAT YOU NEED
- 8+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech or at an MSB
- Deep working knowledge of FINTRAC's supervisory expectations and regulations
- Direct experience interfacing with regulators and bank partners
- AI Fluency and demonstrated experience leveraging AI to build and scale AML programs
- Comfort operating as a standalone compliance lead with independent judgment on filing/escalation decisions
- Experience building an AML program from a nascent/early stage, not only maintaining an established one
- Fintech or payments domain experience (card issuing, corporate expense, high-velocity digital transaction monitoring) strongly preferred over traditional retail-branch compliance background
NICE-TO-HAVES
- Fluency in French
- Experience supporting an MSB registration/licensing process (e.g., provincial registrations such as Quebec)
- Prior cross-border/group compliance structure experience
- Data analysis skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking a 2LoD Compliance Strategist to provide dedicated independent second-line assurance across Ramp UK & Irish regulated businesses.
This is a hands-on role for someone who can turn regulatory expectations into a practical, evidence-led monitoring and assurance programme.
The role sits within Ramp's Europe Compliance function and supports the Head of Compliance & MLRO - Europe. You will not own first-line operational decisions or perform routine casework. Instead, you will independently test and challenge the design and operation of financial-crime, safeguarding, payments, outsourcing, governance, and regulatory-change controls. You will make sure that findings are understood, remediated by accountable owners, and independently validated before closure.
Ramp Payments Europe is developing across multiple legal entities, jurisdictions, payment rails, banking partners, product journeys, and shared Group services. The successful candidate will help give management and Boards a clear, reliable view of whether controls work in practice and where action is needed.
WHAT YOU'LL DO
- Run a practical, risk-based compliance monitoring programme across Ramps European entities.
- Test key controls and identify gaps, with a focus on whether they work in practice.
- Support assurance over financial-crime, payments, safeguarding, and outsourced-service controls.
- Track regulatory, Board, partner, audit, and internal commitments to ensure actions are completed on time.
- Manage findings and remediation, helping accountable teams resolve issues and confirming actions are closed.
- Produce clear reporting for management and Boards on key risks, control issues, incidents, and progress.
- Provide independent compliance input and advisory on significant product, payments, outsourcing, and operational changes.
- Deputise for the Head of Compliance & MLRO where required.
WHAT YOU NEED
- Min. 4 year of experience in compliance, risk, audit, controls, or regulatory change within payments, fintech, banking, or another regulated environment.
- Experience supporting compliance monitoring, control testing, issue management, remediation, or governance reporting.
- Working knowledge of UK and/or EU financial-services regulation, with the ability to apply requirements pragmatically in a fast-moving environment.
- Familiarity with financial-crime controls such as customer due diligence, sanctions screening, transaction monitoring, or record keeping.
- An interest in areas such as payments, safeguarding, outsourcing, operational resilience, or third-party oversight.
- Strong judgement and communication skills, with the confidence to identify issues, explain risk clearly, and work constructively with stakeholders.
- Comfortable working independently, managing priorities, and partnering with Product, Engineering, Operations, Legal, and Risk teams.
- Curious about using AI responsibly to improve compliance analysis, monitoring, or documentation.
NICE-TO-HAVES
- Experience in a UK payment institution, e-money institution, bank, card issuer, acquiring business, or payments fintech.
- Experience supporting FCA-facing work, banking-partner due diligence requirements.
- Experience with Consumer Duty, safeguarding, or formal outsourcing governance.
- Professional compliance, audit, risk, or financial-crime qualification.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Sweden)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is launching payments across the EU through its Swedish payment institution. Our European operations team (Europs) onboards European businesses and keeps them trading, across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and use their own automations so they can spend their time on judgement, not admin. We're hiring a KYB/AML Analyst in Stockholm to review and onboard business customers of our Swedish entity, work directly with those customers to get them live, and resolve onboarding requirements raised by our partners. You'll join a small Swedish team and help keep onboarding moving every day as we grow.
WHAT YOU'LL DO
- Carry out first-line (1LoD) KYB reviews of business customers onboarding with Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment
- Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale
- Handle customer communications through onboarding: clear document requests, follow-ups and status updates
- Resolve onboarding requirements from our card-issuing and payments partners for EU customers
- Document decisions to a standard that holds up to second-line and regulatory review
- Keep Swedish casework moving when teammates are on leave or handling incidents
- Spend part of your time improving how we work: playbooks, templates and AI-assisted workflows
WHAT YOU NEED
- 2–4 years of KYB / AML / onboarding experience at a fintech, payment institution, EMI or bank
- Solid grounding in business customer due diligence: company registers, UBO identification, sanctions/PEP screening, and spotting red flags
- Fluent English, written and verbal
- Clear, friendly written communication with customers
- Curiosity about AI tools and how they can make casework faster and better
- Based in, or relocating to, Stockholm, with the right to work in Sweden
NICE-TO-HAVES
- Swedish (strongly preferred)
- Familiarity with Swedish sources and requirements (Bolagsverket, the beneficial ownership register, FI expectations under the Swedish AML Act)
- Experience onboarding EU businesses across several jurisdictions
- An additional European language
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal Program Manager, Cloud Streaming
Sony Interactive Entertainment (SIE) is seeking an experienced Principal Program Manager to lead complex, high-impact programs across the PlayStation ecosystem. This role is central to driving cross-functional execution at scale, bringing together teams across technology, product, business, and operations to deliver meaningful outcomes for players worldwide.
As both a strategist and executor, the Principal Program Manager will shape program direction, create clarity in complex and ambiguous environments, and drive programs from strategy through execution, launch, and value realization. This leader will anticipate challenges, bring forward clear recommendations, and influence decisions across diverse global teams and senior leadership.
Key Responsibilities
Program Leadership
Lead geographically distributed, cross-functional teams in delivering large-scale programs from strategy and definition through execution, launch, and ongoing value realization.
Translate strategic objectives into clear program outcomes, priorities, milestones, success measures, and execution plans.
Drive end-to-end program outcomes, connecting business objectives, product strategy, technology delivery, and operational readiness.
Create structure and clarity in complex or ambiguous environments, ensuring teams remain aligned on priorities, ownership, and desired outcomes.
Serve as a trusted program voice to executives and stakeholders, providing clear visibility into program health, priorities, risks, and decisions.
Strategic Program Management
Define and influence program delivery strategies that balance speed, quality, scalability, investment, and risk.
Establish effective program structures, governance, operating rhythms, and decision-making frameworks appropriate to the scale and complexity of the work.
Maintain a broad perspective across the program, anticipating emerging risks, dependencies, opportunities, and decisions.
Navigate ambiguity with sound judgment, clearly communicating trade-offs and recommendations to senior leaders.
Adapt plans as business, technology, and customer needs evolve while maintaining focus on overall program outcomes.
Apply and evolve program management best practices to improve predictability, execution, and business impact.
Communication & Collaboration
Build strong partnerships across Engineering, Product Management, Design, Quality, Operations, Business, and other functions required to deliver program outcomes.
Influence effectively across teams and organizational boundaries, including in situations where priorities, perspectives, or incentives differ.
Proactively identify risks and opportunities, framing complex issues clearly and bringing forward options and recommendations.
Synthesize complex information into concise, actionable communication for senior leaders and executive audiences.
Establish transparent, data-driven reporting that provides a reliable source of truth for program health and decision-making.
Foster shared ownership and accountability across teams, ensuring actions and decisions are driven through to resolution.
Organizational Impact & Innovation
Identify opportunities to simplify ways of working, reduce unnecessary overhead, and accelerate cross-functional execution.
Develop and apply scalable approaches, frameworks, and best practices that strengthen program delivery beyond an individual initiative.
Use data, insights, and measurable outcomes to evaluate program effectiveness and inform decisions.
Challenge existing approaches where appropriate and help teams continuously improve how they plan, collaborate, and deliver.
Provide leadership, mentorship, and guidance to Program Managers and Technical Program Managers supporting the program.
Where applicable, provide strategic oversight of a broader program management team.
Leadership & Culture
Act with ownership, accountability, urgency, and strong judgment in delivering results.
Create an environment where teams can openly surface risks, challenge assumptions, and work through difficult issues constructively.
Encourage diverse perspectives and inclusive collaboration across global teams.
Balance respect for established systems and practices with a forward-looking mindset and a willingness to drive meaningful change.
Model collaborative leadership and help others operate with greater clarity, confidence, and ownership.
Qualifications & Requirements
Bachelor’s degree or equivalent relevant professional experience.
7+ years of experience leading large-scale, complex technology or consumer-facing programs across multiple functions and organizational boundaries.
Demonstrated success leading programs across one or more areas such as software, hardware, platforms, services, infrastructure, digital experiences, or business capabilities.
Proven ability to operate effectively in complex and ambiguous environments and translate strategic objectives into executable programs.
Strong experience establishing program structures, governance models, operating rhythms, and decision-making frameworks.
Demonstrated ability to identify and communicate risks, options, trade-offs, and recommendations to senior leaders.
Proven ability to influence senior executives and work effectively across multiple organizational levels without relying on direct authority.
Strong written and verbal communication skills, with the ability to simplify complex information and focus audiences on the decisions and outcomes that matter most.
Experience using data, metrics, and measurable outcomes to assess program health, guide decisions, and evaluate impact.
Strong critical thinking and judgment, with the ability to connect near-term execution to broader business and organizational objectives.
Experience providing leadership, mentorship, or guidance to other program management professionals.
Skilled at working across diverse, geographically distributed teams and external partners.
Knowledge of the gaming, digital entertainment, or consumer technology industry preferred, but not required.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$220,900
—
$331,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
ГибридseniorAlmaty, Kazakhstan
ГибридAlmaty, Kazakhstan
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридTbilisi, Georgia; You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings; Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio