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Location: Dubai, United Arab Emirates Workplace: on-site About Deluxe Holiday Homes Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and serves five brands from one marketing department: Deluxe Holiday Homes, ProKeep, HIVE Business Center, Deluxe Homes Interior Design, and Deluxe Homes Real Estate Brokers. We run a platform-first model: our in-house Marketing OS and AI pipelines do the production-line work, and a small team does judgment, camera, and execution. Role Overview We are looking for a hands-on, decisive Marketing Executive to own the physical and scheduled side of marketing across all five brands: the video and photo shoot pipeline, the day-to-day operation of every social media account in the group, every marketing vendor (print, signage, uniforms, vehicle branding, design freelancers), the physical launch of HIVE Business Center, and the trackers and weekly reporting the department runs on. You are the single point of accountability for one outcome: everything happens on the date it was promised. This is an ownership role, not a reminder-sender role. You make the routine calls — hold or release a shoot, pin a vendor to a date, reorder collateral before it runs out — and report after; you do not escalate and wait. You hold a written GO/NO-GO right on every shoot: if a shoot is not ready 3 days out, you stop it. If a vendor slips, you are on their phone the same day. Note: This role does not include marketing strategy, creative direction, copywriting, design, paid advertising, or SEO — those sit with specialist owners. Captions, scripts, and visuals arrive prepared from the content team and AI pipeline: you publish and operate, you do not write or design. The role has no direct reports. Key Responsibilities Shoot Production • Own the shoot calendar across all brands: schedule every shoot 7 days out and issue the brief (properties, concept, video count) to the content and camera team. • Run the readiness gate: scripts in 4 days out, written GO or NO-GO to the Shoot Lead and GM 3 days out, by 6 pm, every time. • Lock properties with operations: units blocked, cleaned, and staged 3 days before every shoot. • Prepare the kit: wardrobe, props, and equipment ready on shoot day. • Log delivered-vs-planned for every shoot and keep host cancellation and standby penalties at AED 0. 2. Social Publishing & Account Operations • Publish the prepared content for all 5 brands, every day, per the approved calendar through the Marketing OS — and log the live link for every post. Flag any cadence break 24 hours before it happens, never after. • Operate every social account in the group (Instagram, Facebook, TikTok, LinkedIn, X, YouTube): bios, links, covers, highlights, pinned posts — complete and current at all times — and secure handles, profiles, and defensive registrations for any new brand or entity within 48 hours of its naming. • Moderate comments and DMs across all accounts with hard routing rules: booking or sales leads to the reservations and BD teams the same day, guest complaints to operations, spam hidden. • Keep Google Business Profile and Bing Places complete and active for ProKeep and HIVE (weekly posts, photos, Q&A), and execute the citation list set by the Search team. • Send review responses within 48 hours (AI-drafted, human-checked). • Run a monthly QA pass across every live channel and fix what it finds. 3. Vendors, Print & Physical Brand • Own every marketing vendor thread end-to-end: supplier, quote, approval, pinned date, delivery, and payment paperwork to finance. • Keep welcome books and in-unit collateral stocked across 700+ units on a reorder • Deliver uniforms and the vehicle-branding schedule (15 vehicles currently pending) to completion. • Chase trademark agents (EN + AR) and manage Arabic transcreation delivery from briefed vendors. • Run the physical launch of HIVE Business Center: signage, tour-route materials, print collateral, and opening-day logistics. • Bring every vendor decision to the GM as a 3-option comparison with your recommendation. 4. Trackers & Reporting • Keep every task, vendor, and budget line in ClickUp with a due date, updated every working day — without being chased. • File and index every photo and video asset within 48 hours of delivery so the AI pipeline can use it. • Send the Monday report to the GM: progress, blockers (with the date and person you escalated to), and spend. • Escalate any blocker — on anyone, including the GM — in writing within 24 hours. • Record every operational decision (cadence changes, vendor awards, holds) in the decision log. Required Qualifications • 3–6 years in production coordination, marketing operations, traffic management, or event production — UAE experience required. • You come from a 50–500-person company — agency, hospitality, property, or D2C — where you ran schedules and vendors yourself, not through a department. • Decisive operator — reference-checked: your last manager will confirm you made calls inside your scope without waiting. • Proven vendor management: sourcing, quotes, negotiating to a deadline, accepting or rejecting delivery, and closing the payment paperwork. • Daily discipline in a task system (ClickUp, Asana, or similar): every task, a due date, a same-day update. • Fast, clear written English — comfortable issuing a written NO-GO that stops a shoot, to people more senior than you. • Native fluency in the mechanics of Instagram, TikTok, Facebook, LinkedIn, X, and YouTube account operations — publishing runs through our platform, but you know how each platform actually behaves. • Valid UAE driving licence and readiness to move across Dubai daily: properties, vendors, print shops, and the HIVE site. Preferred Qualifications • Arabic — working level or better. • Hospitality, short-term rental, or real estate marketing exposure. • On-set experience: call sheets, shot lists, location logistics. • Enough Adobe/Canva literacy to catch a wrong export — you check design, you do not produce it. • AI tools in your daily workflow: drafting, checklists, review responses.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Worldwide Workplace: hybrid This is a "Jumper" position between  Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to:  Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.  Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows.   Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence.   Laundry Master Department / Section: Hotel / Housekeeping Reports to:  Assistant Executive  Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Customer Experience Agent to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). As Customer Experience, you will integrate the Customer Care crew and will play a key part in supporting our users , and collaborating closely with the Finance, Sales and Supply crew members across teams to deliver a high-quality work. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat As a central part of our day-to-day operations, your main mission will be to handle customer interactions efficiently , managing service-related issues, complaints, and claims between boat owners and renters. While your work will focus on r esolving tickets and ensuring smooth communication, you will also contribute to maintaining our service quality standards and supporting seasonal team members during the high season. Operations (80%) Low season (October - March) Manage incoming inquiries from boat owners and renters via tickets and phone calls . Provide accurate and timely responses , ensuring issues are properly documented and resolved. Handle routine requests , updates, and follow-ups to maintain a high level of customer satisfaction. High season (April - September) Act as an escalation point for complex or urgent cases , managing communication via email (80%) and phone (20%) . Mediate disputes between boat owners and renters, investigating claims and negotiating fair solutions in line with Click&Boat’s terms and conditions . Manage critical cases such as last-minute cancellations, service complaints, or boat damage , ensuring efficient resolution and clear communication between all parties. Report recurring issues or feedback to help improve our internal processes and overall service quality. Internal process analysis and update (10%) Prepare for high-season operations by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes. Identify opportunities for product and process improvements , creating reports on user feedback and system bugs to support development teams. Collaborate with cross-functional teams to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times Contribute to seasonal operations by helping prepare training materials, supporting onboarding sessions, and assisting temporary staff during the high season Coaching and Quality Review (10%) During high season (April-September), guide and support seasonal employees, conducting quality reviews and leading training sessions to uphold service excellence 🧭 What you bring aboard We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service. Language Skills: Bilingual in French and fluent in English. Customer Experience: 1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts. Solution-Oriented: Comfortable handling challenging situations and finding creative resolutions. Time Management Skills: Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment. Organized and Flexible: Thrives in a dynamic environment, especially during high-season periods with weekend shifts. Process-oriented and methodical: enjoys following structured workflows and continuously improving efficiency in daily operations. Queue management mindset: takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved 🌊 Bonus points (great to have, never a dealbreaker) Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German). Passion for Boating: An interest in boating or a connection to our industry is a bonus! 🗺 The hiring journey Intro call with Talent Acquisition Case Study Interview with your future manager Interview with the Head of Customer Care We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 🌴 5 additional days off; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 💪 Gym partnerships (Wellhub); 🚤 Boat licence offered and exclusive discounts on your next boat trips; 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Full-time, permanent. 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Bulgaria, Sofia Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a detail-oriented and proactive Technical Engineering Advisor to join our  DFM team, supporting customer deals across the full range of order sizes. In this role, you will act as a key link between customers, providers, and internal teams, ensuring manufacturability of designs and a successful transition into production. How You’ll Contribute: Customer Engagement (Deal Stage): Perform routine Design for Manufacturing (DFM) reviews Analyze part designs and support their optimization to ensure manufacturability Communicate with customers by phone, on video calls, and in writing to clarify design and production issues and solve problems Support customer deals of all sizes as part of the Customer Success team Production Support (Production Stage): Collaborate with providers in writing, by phone, and on video calls to resolve manufacturability challenges Provide expertise in complaint handling (excluding formal RMA cases) Ensure clear and timely resolution of technical production issues Sourcing & Continuous Improvement: Work with the Sourcing Engineering team during the provider search stage to identify the most suitable providers Support continuous improvement of manufacturing and engineering processes What You’ll Bring to Xometry: Technical Knowledge: 5+ years of experience in 3D printing technologies (FDM/FFF, SLA, SLS, MJF, DMLS/SLM) Practical experience in additive manufacturing and DFM analysis. Ability to interpret technical drawings, GD&T, and 3D CAD models. Ability to independently identify technical risks and propose manufacturing solutions. Languages: Fluent and professional English Customer Focus: Customer-oriented mindset with a strong understanding of customer needs Problem Solving: Strong problem-solving skills and high attention to detail Adaptability: Ability to multitask in a fast-paced environment and adapt across different industries Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Working Conditions: Full-time job Corporate laptop Salary structure: salary + RSUs Place of work: Bulgaria; full-time remote at the start, moving to a hybrid format once the Sofia office opens Reports to: Team Lead Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English. #LI-Hybrid #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: New York City, NY; New York City, NY | Seattle, WA; Remote-Friendly, United States; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for Software Engineers to join the Memory & Search team. We own how Claude remembers you and how it finds what it needs, across Claude.ai, Cowork and Claude Code. That spans the user-facing experience (what Claude remembers, how people see and edit it, how search surfaces the right conversation) and the shared infrastructure underneath it, the memory service, indexing, retrieval and vector search. Memory is one of the biggest levers on whether Claude feels like it knows you. We recently moved memory from a periodically synthesized summary to a dynamic, editable, on-demand system, and then unified it so the same memory follows you across products. Search went from a top user complaint to something people rely on to find past work. The platform is now in place, and the next phase is finding the product form factors that make memory the most compelling and sticky part of using Claude. That is why we are hiring product engineers. The team is strong on infrastructure, and we want people who have shipped user-facing products at scale, have a sharp sense for what makes a product feel good, and have built agentic systems where the model, the tools and the user interface have to work together. You will run short, demo-driven experiments on top of the memory and search stack, decide what to keep based on real usage, and help the whole team think like a product team. If you have founded a company, been an early engineer at a startup, or taken a product from zero to one, you will recognize the way we want to work. This is a trust-sensitive surface. Memory touches privacy, consent and enterprise controls, so you will work closely with product, design, privacy, legal and safeguards, and you will be expected to treat those constraints as part of good product design rather than obstacles to it. Key responsibilities Design, build and ship memory and search experiences in Claude.ai, Cowork and Claude Code, owning them end to end from the backend service through the model's tools to the user interface Run product experiments on the memory and search stack: form a hypothesis, build a demo, put it in front of real users, measure, and make a clear persevere-or-pivot call Shape how Claude uses memory and retrieval inside its agentic loop, including what the model stores, when it searches, how results are ranked and presented, and how the user stays in control Define and track the metrics that tell us whether memory is actually making Claude more useful, and build the evaluations that keep quality honest as the system evolves Improve search relevance and recall across conversations and memories, working across embeddings, hybrid retrieval and ranking as well as the interface that presents results Partner with product, design, privacy, legal and safeguards to ship features that respect user consent and enterprise requirements such as customer-managed encryption keys and data retention policies Raise the bar on product quality for the team through design reviews, code reviews and the standards you set for latency, polish and reliability Share the on-call for the systems you own Minimum qualifications Experience building and operating user-facing products used by a large number of people, including the backend services behind them Experience building agentic systems or LLM-powered products, including tool use, retrieval and prompt or context design Strong programming skills in Python and TypeScript, with experience across backend services and web front ends A track record of taking a product or feature from an idea to launch, and iterating on it based on usage data and user feedback Experience defining product metrics and running experiments to make decisions Strong product judgment: you notice when something feels off and you fix it, and you can explain why a design choice matters to users Strong written and verbal communication, with experience working closely with product managers, designers and non-engineering partners Interest in AI safety and Anthropic's mission Preferred qualifications Experience as a founder, early-stage engineer, or someone who has taken a product from zero to one Experience building search or retrieval systems: embeddings, vector search, hybrid lexical and semantic retrieval, or ranking Experience building evaluations for LLM or ML systems, or measuring the quality of retrieval and ranking Experience on consumer products with strong retention, or on personalization systems Experience shipping features that handle sensitive data or meet enterprise requirements such as customer-managed encryption keys, data residency or HIPAA Experience with latency-sensitive, performance-critical product work Experience mentoring engineers or setting technical direction for a team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY (HQ); Remote (US or Canada); San Francisco, CA; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is seeking an experienced Chief Compliance Officer (CCO) for Ramp Advisory LLC, our SEC-registered investment adviser. This is a high-accountability, build-and-own role. You will own and be accountable for the firm's compliance program in house, and be the gatekeeper who protects clients and the firm while keeping pace with how fast Ramp ships product. You will report to Ramp's Head of Compliance, with direct access to Ramp Advisory's senior leadership.   WHAT YOU'LL DO - Serve as Ramp Advisory LLC’s designated CCO, with independent authority over the design, execution and effectiveness of the compliance program - Act as the firm’s primary point of contact with the SEC, and represent the program, product and key compliance decisions with regulators - Maintain the firm’s policies and procedures, Code of Ethics, and Form ADV and amendments, and conduct the annual compliance review - Provide compliance advice and sign-off on marketing materials, customer disclosures, onboarding agreements and product changes - Own books and records, communications monitoring, complaints handling, employee training, and access-person and personal-trading requirements - Oversee key financial partners and vendors from a compliance standpoint - Shape customer onboarding strategy, partnering with Product, Engineering and Customer Experience to build scalable controls and monitoring - Build and maintain the firm’s anti-money laundering program   WHAT YOU NEED - 8+ years in investment adviser compliance, including prior experience as a CCO or deputy CCO of an SEC-registered adviser - Experience in the fintech space - Deep working knowledge of the Advisers Act and SEC expectations - Direct experience supporting SEC examinations and interfacing with regulators - Experience overseeing custodian, broker-dealer or sub-adviser relationships - Sound, independent judgment: the ability to make and defend compliance decisions in real time, grounded in regulatory guidance, and to hold a position with senior stakeholders - AI fluency and demonstrated experience using AI and automation to build and scale compliance programs - Comfort operating as a standalone compliance lead in a fast-moving environment - Experience building controls and leading program design initiatives in partnership with engineering teams and cross-functional partners   NICE-TO-HAVES - Experience building or scaling a compliance program at a high-growth company - Experience with cash management or fixed income strategies - Experience with digital or technology-enabled advisory models BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale. Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area. About the Role Bybit EU is looking for a Chief  Business Operation Officer (COO) EU to be the single accountable owner of the end-to-end operational experience for our European customers, ensuring a seamless customer journey while driving operational efficiency and reducing cost to serve. This executive leadership role covers AML / AFC operations, customer services, payments, MiFID operations, trading desk operations and external partner management , with a strong focus on operational efficiency, risk management and sustainable business growth. Reporting directly to the EU Group CEO , you will work closely with Compliance, Risk, Finance, Technology, Product and global Operations teams to build and maintain a robust and scalable European operating model. Key Responsibilities Operational Strategy & Performance Define and execute the European operational strategy aligned with business objectives and regulatory requirements. Oversee day-to-day operations across European entities, ensuring efficiency, scalability and service quality. Own operational budgets, KPIs, resource allocation and performance management. Drive operational transformation, automation and continuous process improvement. Own the end-to-end customer journey across operational functions, working with Product, Technology and global teams to remove friction, address root causes and deliver measurable improvements in customer experience and cost to serve. AML & Anti-Financial Crime Operations Oversee AML/AFC operations, including KYC/KYB, customer due diligence, transaction monitoring, sanctions screening and financial crime investigations. Ensure effective operational controls, escalation procedures and compliance with applicable regulatory requirements. Partner with Compliance, MLROs and Risk teams to strengthen financial crime prevention and operational effectiveness. Customer Services & Experience Lead European customer service operations across retail, VIP and institutional customer segments. Drive customer satisfaction, service quality, complaint resolution and operational efficiency. Establish service standards, KPIs and scalable customer support capabilities. Payments & Financial Operations Oversee payment operations, including fiat deposits, withdrawals, transaction processing, reconciliation and settlement. Ensure efficient and reliable payment services across banking partners, payment providers and internal platforms. Support the operational delivery and development of regulated EMI payment services. MiFID & Trading Operations Oversee MiFID-related operations and European trading desk activities within applicable regulatory permissions. Ensure effective trade execution processes, order management, reconciliation, settlement and operational controls. Partner with Product, Trading, Risk and Compliance to support trading products, market operations and regulatory requirements. External Partners & Third-Party Management Manage strategic operational relationships with banks, payment providers, custodians, liquidity providers and outsourced service partners. Oversee partner performance, service agreements, outsourcing arrangements and third-party operational risks. Develop and optimise partnerships to support business growth, resilience and operational efficiency. Operational Risk & Governance Establish effective operational governance, internal controls, risk management and business continuity frameworks. Ensure operational compliance with applicable European regulatory requirements, including MiCA, MiFID II, AML and DORA. Oversee operational incident management, audit readiness, regulatory remediation and management reporting. Leadership & Collaboration Build and lead high-performing European operations teams across all responsible functions. Set clear objectives, KPIs and accountability across the organisation. Act as a key member of the European executive leadership team, collaborating with global and local stakeholders to achieve business objectives. What We're Looking For Signifcant 15 + relevant experience in financial services, banking, fintech, digital assets, brokerage or capital markets, including significant executive leadership experience. Strong ownership mentality, high agency and critical thinking: takes accountability for outcomes, challenges assumptions and drives issues through to resolution across organisational boundaries. Proven experience managing complex, multi-functional operations in regulated financial services environments. Strong understanding of crypto trading, digital assets, payment services, AML/AFC and MiFID-related operations. Demonstrated experience leading customer operations, payments, trading operations and external service providers. Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, AML, DORA and payment services regulations. Proven ability to scale operations, improve efficiency and implement effective governance and risk management frameworks. Experience managing outsourcing arrangements, banking relationships and strategic external partners. Strong commercial, analytical and financial management skills, with experience managing budgets, KPIs and operational performance. Proven leadership experience across international teams and multiple European jurisdictions. Excellent strategic thinking, decision-making, communication and stakeholder management skills. Fluent English; additional European languages are an advantage; Chinese nice to have. Background in management consulting, banking or trading preferred, with strong critical thinking, analytical judgement and proven hands-on experience leading teams and improving business performance. Bachelor's or Master's degree in Business Administration, Finance, Economics, Banking, Management or a related field; equivalent relevant professional experience will also be considered. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Задачи: — Руководство сложными операциями по жалобам и эскалациям — Развитие старших специалистов Требования: — Знание и опыт работы с Series 63, Series 66, Series 3, Series 24, Series 7 — Опыт в complaint management, compliance, operations, product, data analysis, automation, legal, escalation, customer service Условия: — Работа в офисе в Денвере, Колорадо — Зарплата от $102,850 до $155,000 в год

Location: Yerevan, Armenia We are looking for a dynamic, high-performing and experienced English and Turkish speaking Account Manager to join our team. If you are customer-oriented with a ‘can do’ attitude, proactive and passionate about our company products, this position is for you. Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. You will act as a main point of contact for our partners with a key focus on account growth, partner satisfaction and prioritization of partners’ needs at a high standard. You will maintain and strengthen long-term, trusting and mutually beneficial relationships with our partners, connect with key business executives and stakeholders, identify and develop new business opportunities. Ultimately, you should collaborate with our sales team to achieve quotas while keeping our partners satisfied & engaged with our products and services in the long run. Responsibilities: • Build, develop & maintain strong, long-lasting and trusted advisor relationships with our partners, stakeholders & sponsors • Act as a primary point of reference and business consultant for assigned partners through email, phone, online presentations and in person meetings • Communicate with partners at a senior level to resolve issues and inquiries • Adhere to the highest professional standards while managing partners’ projects • Collaborate with the Sales team to onboard and integrate new partners, develop existing relationships • Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight • Manage projects within client relationships, carry out client goals while meeting company goals • Drive client retention, renewals, upsells and client satisfaction • Identify and develop new businesses, existing business growth opportunities with our partners and/or identify areas of improvement • Manage partner’s challenging requests and/or issues escalation to appropriate departments • Actively communicate with relevant departments, ensure the timely and successful delivery of solutions according to partners’  needs and objectives • Resolve complaints and prevent additional issues by improving processes • Monitor and analyze customer’s usage of our product • Collect and analyze data to learn more about partners’ behavior • Forecasts and tracks client account metrics • Feeding back all suggestions for improvement and market research to senior staff • Stay up-to-date with company products and services, identify industry trends • Provide input on new processes and workflows as needed • Update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations Requirements: • At least 2+ years of proven account management, sales, or business development experience in the industry • Advanced knowledge of Armenian language & excellent knowledge of Turkish/English languages (Russian will be a plus) • Demonstrated ability to communicate, present and influence effectively at all levels of the organization • Experience in delivering client-focused solutions based on customer needs • Proven ability to manage multiple projects at a time while paying strict attention to details • Excellent listening, negotiation and presentation skills • Excellent verbal and written communications skills • Self-motivated individual with the ability to thrive in a results-driven environment • Ability to work under high pressure & Ability to prioritize among competing tasks • Natural relationship builder with integrity, reliability and maturity • Critical thinking and problem-solving skills • Excellent time and project management skills

Location: Dublin Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We’re looking for a Director of Operations to lead the operational function supporting our growing global business. This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth. The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication). You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business. Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business. How you can make an impact: Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations. Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements. Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated. Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement. Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks. Let’s connect if you have: You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey You have a track record of designing processes and operating models that can scale with significant customer and transaction growth You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements You have experience working closely with Product, Engineering, Compliance and other cross-functional teams You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability. You have experience being a PCF-42 or a similar regulated position Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Corporate Counsel, Legal - Global Sales and Business Operations & LATAM San Mateo, CA or Los Angeles, CA | Hybrid - 2 days per week onsite in either our San Mateo or Los Angeles office Full relocation assistance available for qualified candidates Role Summary: Sony Interactive Entertainment seeks a strategic, business-oriented attorney and leader to lead our legal support for the Global Sales and Business Operations (‘GSBO)’ globally and serve as regional leader of legal support for Latin America (‘LATAM’). This role will report directly to the Senior Director for Global Marketing Sales and Business Operations, Legal and will work closely with our San Mateo, CA based legal team, global legal team and outside counsel. In this global role, you will lead a high-performing legal team supporting a wide range of commercial and strategic legal matters involving support to global business teams responsible for the sale and distribution of PlayStation video games, navigating the complex legal landscape of video game distribution, including compliance, negotiation of contracts, and strategy of different models as well as lead regional legal support for LATAM. PlayStation offers the opportunity to work on cutting-edge legal issues at the intersection of technology and entertainment. Come join us and help create world-class experiences that make PlayStation the best place to play. What You’ll Be Doing: Lead and manage a global team of one attorney and two paralegals supporting the GSBO and LATAM organizations. Develop and execute legal strategy supporting leadership of Global Channel Sales, VPs, Senior Directors, and their teams. Serve as primary legal advisor to SIE’s business units in Latin America, including Brazil, Mexico and Argentina, on the wide range of commercial legal issues .Draft and negotiate commercial contracts, distribution/retailer/partner agreements and vendor agreements for the Sales and Business Operations team in the Americas. Provide general legal advice on business and commercial activities, including day-to-day business operations, sales, distribution, marketing, advertising, consumer services, e-commerce, vendor engagement, consumer complaints and litigation. Manage discrete projects and workstreams independently, setting task-level goals and coordinating with business and legal stakeholders to meet deadlines. Work with outside counsel to support the management of consumer complaint cases across LATAM, alongside legal team members. Monitor government affairs and regulatory developments in the region alongside Public Policy and relevant business line lawyers depending on topic. Report to and work closely with Senior Director, GMSBO Legal on direction and strategy. Mentor and provide guidance to attorneys and paralegals on GSBO/LATAM matters, including reviewing work product and building team subject-matter capability. Develop and maintain strong relationships with internal clients and cross-functional stakeholders across business, legal, and corporate functions. Stay current on industry trends, relevant and regional LATAM laws, and SIE’s evolving business and technology landscape. Requires international travel several times a year and domestic US as required for business meetings. What We're Looking For: 12+ years of relevant legal experience, including 3–4 years of in-house experience at a gaming, technology, or entertainment company. JD or LLM from an accredited law school; admitted to practice in at least one U.S. jurisdiction. California Bar membership preferred (or eligibility for California Registered In-House Counsel status). Deep experience in negotiating and drafting commercial agreements. Strong understanding of Latin American law, particularly Brazil and Argentina, as well as US, Canada and Mexico. Experience as a regional lead for Latin America matters is a plus. Written and Spoken fluency in either Spanish or Brazilian Portuguese, preferably both. \ General litigation experience Familiarity with budget tracking or expense management is a plus. Experience working with and managing outside counsel on specific matters. Demonstrated leadership and ability to mentor and guide team members and people management skills with a collaborative leadership style. Proven ability to influence and advise business partners and senior stakeholders. Strategic thinker with a business-friendly mindset and practical approach to risk. Comfortable in a fast-paced environment managing multiple priorities. Excellent interpersonal and communication skills. Passion for gaming, media, and technology industries. Knowledge of the video game industry is desirable. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $246,700 — $370,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll join us on a part-time basis, 20 hours per week (full time is also possible), and be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies. - You’ll join a team that supports each other and takes pride in doing things properly. - Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office (for full time).   WHAT YOU’LL DO - Communicate with customers through email, phone and chat (inbound and outbound) - Resolve requests such as delivery time/address changes, item modifications, or contact detail updates - Help customers when something goes wrong — late orders, delivery issues, complaints - Coordinate with couriers to support successful and timely deliveries - Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast - Provide accurate information about products and services - Capture customer feedback and share it to improve our service - Use your authority to compensate complaints with credits within defined limits - Contribute to a positive team atmosphere — Customer Care is a team sport   WHAT WE’RE LOOKING FOR - Experience from customer service or customer-facing roles - German is a must (advanced level) — written and spoken - English OR Czech/Slovak is needed (written and spoken) - Strong communication skills and a naturally customer-oriented approach - Stress resilience and the ability to handle conflict situations calmly - Quick learner, comfortable with basic tools (Google Workspace) - You can think outside the box and find the best solution for the customer - Willingness to work in shifts is required, the role may include work on weekends   WHAT’S IN IT FOR YOU - Fair reward - You’ll get a fixed salary and variable part. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: Dubai, United Arab Emirates ROLE PURPOSE The Vice President – Sales is the most senior sales leader at AHS Properties and reports directly to the Chief Executive Officer. The role owns the company's sales strategy, revenue targets and sales organisation across all AHS ultra-luxury residential and mixed-use developments. The VP leads a structured sales organisation of five Heads of Sales, each managing five Sales Managers. The role is accountable for converting AHS's project pipeline into sales, collections and a premium brand experience for buyers, while ensuring every transaction meets UAE regulatory and company governance requirements. KEY RESPONSIBILITIES - Sales Strategy and Planning •    Develop and deliver the annual and multi-year sales strategy for all AHS projects, aligned with the company's business plan and launch pipeline. •    Set annual, quarterly and monthly targets for sales value, units and collections, and cascade them to each Head of Sales and Sales Manager. •    Define the go-to-market approach for each project launch, including phasing, inventory release, pricing strategy and channel mix. •    Prepare the sales budget, headcount plan and commission structure for CEO approval. - Revenue Delivery and Performance Management •    Own company-wide sales results and deliver agreed revenue, unit and collection targets. •    Hold Heads of Sales accountable for their team targets through weekly pipeline reviews, monthly performance reviews and clear action plans. •    Monitor conversion rates, sales velocity, cancellations and collections, and take corrective action where performance falls short. •    Approve discounts, payment plan variations and special deal terms within the delegation of authority, and escalate exceptions to the CEO. - Pricing, Inventory and Product Input •    Work with the CEO, Finance and Development teams on pricing, payment plans and inventory release to maximise value and sales velocity. •    Provide market and buyer feedback on unit mix, layouts, specifications and amenities for upcoming projects. •    Track competitor launches, pricing and incentives, and recommend responses. - Sales Channels and Key Clients •    Build and manage AHS's channels, including direct sales, the broker and agency network, VIP and private clients, and corporate or bulk buyers. •    Approve broker partnerships, commission structures and channel policies in coordination with Finance and Legal. •    Personally lead negotiations with ultra-high-net-worth clients, VIP buyers and high-value or multi-unit transactions. - Leadership and Team Development •    Lead, coach and develop the five Heads of Sales, and through them the 25 Sales Managers and their teams. •    Set the sales organisation's structure, roles, KPIs and career paths, and plan succession for key positions. •    Work with HR on recruitment, onboarding, training, performance appraisals and retention across the sales organisation. •    Build a high-performance, ethical sales culture that reflects AHS's ultra-luxury brand standards. - Customer Experience •    Ensure a consistent, premium customer journey from enquiry through reservation, SPA signing and handover. •    Work with Customer Relations, Marketing and the sales gallery team so that every client interaction meets AHS brand standards. •    Oversee resolution of escalated client complaints and sales-related disputes. - Marketing Alignment and Lead Management •    Work with the Marketing team on launch campaigns, events and lead-generation plans, and agree lead targets and quality standards. •    Ensure leads are distributed fairly and followed up promptly, and measure return on marketing spend by channel. - CRM, Reporting and Forecasting •    Ensure full CRM discipline across the sales organisation, with accurate pipeline, activity and deal records. •    Deliver weekly sales dashboards and monthly and quarterly reports to the CEO on sales, collections, pipeline, forecasts and team performance. •    Provide accurate sales and cash-flow forecasts to support Finance and project funding decisions. - Governance and Compliance •    Ensure all sales activity complies with Dubai Land Department and RERA regulations, escrow requirements, advertising permits and broker licensing rules. •    Ensure KYC, source-of-funds and anti-money laundering (AML/CFT) checks are completed before reservation, in line with UAE requirements. •    Enforce the company's delegation of authority, pricing and discount controls, commission policy, code of conduct and conflict-of-interest rules. Requirements Essential •    Bachelor's degree in Business Administration, Marketing, Real Estate or a related field. •    Minimum 15 years' experience in real estate sales, including at least 7 years leading large sales teams at senior management level. •    Proven track record of leading multi-layered sales organisations (heads of sales and sales managers) for a premium or luxury developer in Dubai / the UAE. •    Demonstrated success in launching and selling out off-plan and ready projects. •    In-depth knowledge of the Dubai property market, DLD and RERA regulations, escrow rules and AML/KYC requirements. •    Strong network of brokers, agencies and high-net-worth clients in the UAE. •    MBA or relevant postgraduate qualification. •    Experience in ultra-luxury, branded residences or waterfront developments. •    Arabic and English fluency; additional languages are an advantage.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 THE CHALLENGE - Alan is a leading European health insurer with over 1 million members across 4 countries (France, Belgium, Spain, Canada). At its core, Alan is a tech company that believes exceptional member experience is a competitive advantage: fast, empathetic, and reliable service at scale. As of Q1 2026, 40% of conversations are handled automatically. - At the intersection of Care, Legal, Security, and Data Protection sits a set of topics that are as operationally complex as they are strategically critical: data breaches, GDPR rights requests, security incidents, legal complaints, regulatory reporting. - We are looking for a Care Legal & Security Specialist to own these topics end-to-end: handling complex cases in close collaboration with Alan's Legal and DPO teams, building the processes and training that allow our ~300 Care agents to manage them with confidence, and identifying where AI and automation can reduce manual load. As Alan accelerates across four countries, what you build in France gets replicated in Spain, Belgium, and Canada: your work doesn't stay local. - This is not a pure legal role, and it is not a pure ops role. You handle regulatory cases, improve the processes that prevent them from recurring, and scale what works across countries. You will be embedded within our Operational Excellence team, working in close collaboration with Care Ops and the Corporate Unit. 👨‍🚀 MISSIONS 1/ Operational run (60%) - Handle complex security incidents, GDPR cases, and legal complaints escalated from Care agents, including CNIL notifications (drafted in close collaboration with Legal and DPO, within the 72-hour regulatory deadline), account takeover situations, Level 2 and Level 3 complaints, and incoming legal mail - Manage interactions with external stakeholders (CNIL, Insurance Ombudsman, Signal Conso) with precision and within regulatory deadlines - Own KPI monitoring and reporting for legal and security matters; organize yearly complaints reporting for Alan's Board; identify trends and escalate systemic issues to Product teams early 2/ Scalability: process, tools, and training (20%) - Design and continuously improve workflows, escalation paths, macros, and help center content so Care agents can handle legal and security cases autonomously at L1 and L2 - Identify simplification and automation opportunities across legal and security operations, then collaborate with Care Ops and Product crews to deploy them, rather than solving each case manually - Build and maintain training materials (case studies, Q&As, simulations), so Care Experts develop real judgment, not just process familiarity - Ensure regulatory training completion across the team 3/ Globalization (20%) - Translate processes, frameworks, and training materials built for France into resources that Care and Legal/Compliance teams in other countries can adopt - Coordinate actively with counterparts in other countries to share learnings, align on best practices, and anticipate regulatory divergences - Build shared resources so that when a new country goes live, the Care Legal & Security function isn't starting from scratch To deliver on those missions, you will: - Support Care Experts participating in the Legal & Security taskforce: build their judgment on complex and ambiguous cases, be the primary escalation reference for Care agents facing difficult legal or security situations - Collaborate with the Corporate Unit Lead and Care Ops to shape the Care roadmap on legal and security topics; translate regulatory constraints into executable processes and surface operational insights that should inform policy or product decisions ⭐ YOU'LL EXCEL IN THIS ROLE IF YOU: - Deliver reliably on high-stakes, deadline-driven cases with a real member-centric mindset - Have at least 1-2 years of experience in one of the following: GDPR / privacy operations, legal complaints handling in a regulated sector, or compliance ops in fintech, insurtech, or health - Communicate with precision and adapt to your audience, whether you're briefing a legal expert, aligning with a product team, or coaching a front-line agent. You get buy-in from agents and managers who didn't ask for a new process, and that's as important as designing the process itself - Spot simplification opportunities and know how to turn them into projects: you identify what should be automated or redesigned, then drive the collaboration with Care Ops and Product to make it happen - Are comfortable navigating regulatory frameworks (GDPR, complaint handling, CNIL) without being a lawyer; you know when to escalate and when to own it, and you're backed by Legal and DPO experts at Alan - Are comfortable making judgment calls in ambiguous situations and moving forward without waiting for all the answers. - Are fluent in French (C1+ written and spoken, essential for CNIL notifications, ombudsman responses, and legal correspondence) and proficient in English for internal Alan collaboration No prior legal qualification is required but a background in law is a genuine plus. We are looking for operational rigor, strong communication, and the appetite to build something that scales. For this opportunity, we are aiming to hire within the B-C level range. 🌍 HOW WE WORK Location: You must be legally eligible to work from France. Remote work: We offer remote work flexibility, but we value in-person collaboration. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Mandaluyong Workplace: OnSite What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Primary Duties and Responsibilities: - Perform collections callouts and emails according to the collections workflow using the bank’s collections system. - Review client information before and during calls using the collections system and other resources provided by the department. - Answer client questions and provide support in resolving complaints, concerns, and issues. - Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system. - Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. - Ensure that all communication with the client is conducted in a professional and respectful manner. - Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)). - Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.). - Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment. - Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts. - Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process. - Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties. - Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process. - May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.) Qualifications - Should have excellent decision-making, negotiating, and communication skills. - Must be willing to work on shifting schedule. - Willing to work onsite 3x a week (Mandaluyong) - Open for Fresh Graduates -

Location: Mandaluyong Workplace: Hybrid What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Primary Duties and Responsibilities: - Perform collections callouts and emails according to the collections workflow using the bank’s collections system. - Review client information before and during calls using the collections system and other resources provided by the department. - Answer client questions and provide support in resolving complaints, concerns, and issues. - Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system. - Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. - Ensure that all communication with the client is conducted in a professional and respectful manner. - Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)). - Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.). - Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment. - Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts. - Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process. - Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties. - Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process. - May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.) Qualifications - Should have excellent decision-making, negotiating, and communication skills. - Must be willing to work on shifting schedule. - Willing to work onsite 3x a week (Mandaluyong) - Open for Fresh Graduates -

Location: Abu Dhabi, United Arab Emirates We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. The Role Cultivate cultural norms for improved, uniform HSE practice by driving accountability Demonstrate a personal commitment to HSE Golden Rules, Ethics Polices & Procedures & ESG Strategy Lead a high-performing, regional team, fostering a culture of collaboration, customer-centricity, and operational excellence Accountable for the P&L performance in the assigned contracts and implementing corrective measured or programs, as required Maintain strong client relationships, ensuring the delivery of customer services and solutions to a high quality across the Middle East geography Accountable for the development and successful delivery of the Lifting Solutions business line regarding safety, quality, financial and customer satisfaction across the assigned contracts Maintain a high quality of delivery to meet or exceed customer expectations To create new and develop existing client relationships at all levels across the region Prepare annual budget process, updated in BFT (Business Forecasting Tool) Preparation of business cases for CAPEX expenditure to develop the business Active participation in the tendering process that satisfy internal governance and commercial requirements. Maintain a high quality of delivery to meet or exceed customer expectations To create new and develop existing client relationships at all levels across the region Manage the demand patterns and constraints of direct personnel to help prioritize and support operations Responsibilities Investigate, report and analyze HSE incidents and statistical data to identify root cause and implement strategies to avoid reoccurrence Work closely alongside BD teams to ensure prospects are prioritized correctly Develop close working relationships with Clients’ management and ensure awareness of customer requirements and key issues Ensure understanding and adherence to customer contracting principles Liaise with clients to ensure appropriate service delivery and manage complaints in a timely manner Regular offshore/onshore site and client visits Compare revenue targets to realized / actual values to inform profit evaluation monthly Continuously monitor aged debt ensuring DSO is maintained within group target. Adhere to business Safety Culture and Strategy, including employee engagement Participate and support continuous improvement fostering innovation and positive behaviors Maintain “One Enermech” mentality through collaboration and cooperation avoiding silos Comply with safety, environment and quality regulations Ensure that all direct reports and team members have SMART objectives and KPIs Manage the integration of a new employee into the organization to ensure company processes and procedures are shared correctly. Requirements Strategic Vision & Alignment: this leader understands the bigger picture and what the organization is striving towards. Financial Acumen: this leader understands and analyzes financial information effectively, enabling informed decision-making to enhance the financial health and success of EnerMech. Commercial Acumen: this leaderunderstands and interprets business situations, makes sound decisions, and drives results that contribute to the overall success of EnerMech. Degree level education or equivalent experience Relevant management experience Demonstrable experience in the lifting sector Good understanding of commercial/cost awareness