Location: Limassol, Cyprus
Workplace: hybrid
At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again.
We are looking for a Senior Product Manager to own the
passenger's ride experience
: from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends.
This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention.
Key Responsibilities
Own the Ride Experience End-to-End:
You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip.
Turn More Matches into Completed Rides:
Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip.
Make Pickup Predictable:
Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress.
Build Trust and Safety into the Ride:
Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control.
Close Every Trip Well:
Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items.
Experiment and Optimize Continuously:
Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies.
Collaborate Across Domains:
Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride.
Skills, Knowledge and Expertise
4+ Years in Consumer Marketplaces:
Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components.
Operational & System Understanding:
Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers).
Data & Experimentation Rigor:
Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses.
User-Centric & Safety Mindset:
Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement.
Cross-Functional Alignment:
Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus.
Clear & Strategic Communication:
Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business.
You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger.
If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you.
Key Responsibilities
Manage end-to-end fraud investigations across countries, ensuring timely closure
Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices
Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders.
Prepare clear, well-structured investigation reports and case summaries for internal stakeholders
Identify control gaps or process weaknesses through investigations and recommend remediation actions
Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation
Monitor implementation of controls across business units
Participate in cross-team collaboration and knowledge-sharing sessions
Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency
Skills, Knowledge & Expertise
Bachelor’s degree.
7+ years of investigation experience
, including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting.
Professional proficiency in
English
Strong skills in
evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping
.
Experience with
NUIX, Relativity, digital evidence handling, and data analytics
.
Big 4 experience is preferred.
Certified Fraud Examiner (CFE) certification — nice to have.
Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information.
High standards of
integrity, objectivity, discretion, and confidentiality
.
Strong
emotional intelligence and communication skills
, with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders.
Professional courage and attention to detail
, with the ability to stand behind conclusions under pressure.
A drive to go beyond individual investigations by identifying
systemic fraud patterns, control gaps, and root causes
, and turning findings into actionable improvements.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: onsite
Clear priorities. A shared understanding of where we’re going. Leaders who can connect company decisions with what they mean for their teams.
We’re looking for a Senior Communications professional to make this part of everyday work at inDrive. You’ll strengthen alignment across our global leadership community and between leaders and their teams, and build practical tools that make communication and change easier to navigate across the company.
You’ll work directly with
VPs, Directors and Heads across regions
, in close partnership with the wider Communications division.
This is a senior individual contributor role with ownership of the leadership and change communications agenda.
Key Responsibilities
Strengthen leadership alignment:
help leaders build a shared understanding of company direction, priorities and changes, and translate it into clear communication with their teams
Build effective communication tools:
develop concise briefings, guidelines, templates and formats that help leaders and People & Culture communicate confidently and consistently
Create practical frameworks for change:
make it easier for teams to plan and communicate changes, with clear steps, responsibilities and tools that work across functions and regions
Develop our global leadership community:
design and run formats that connect leaders, support meaningful discussion and help them learn from one another
Advise and prepare senior leaders:
help them sharpen their messages, explain the context behind decisions and create space for questions and feedback
Connect global priorities with local context:
work with regional teams to keep communication relevant while maintaining a shared company direction
Measure clarity and alignment:
build a framework to understand what employees and leaders know, where gaps remain and which communication approaches work best
Skills, Knowledge & Expertise
10+ years of experience in internal or corporate communications, or consulting, including leadership and change communications
Experience advising senior leaders and helping them communicate clearly and effectively
Strong writing and editorial judgment: you can distil complex information into concise, useful messages
A track record of creating communication tools, processes or frameworks that people actually adopt
Understanding of change management and how communications connect with organizational design and leadership development
Confidence to challenge a brief, ask good questions and recommend a simpler or more effective approach
Ability to work independently, navigate ambiguity and bring structure to new areas of work
Fluent in English and Russian
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 48 300 EUR gross
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Lima, Peru
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Help us challenge injustice by creating fair choices for millions of people across in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 59 200 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive.
Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty.
The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions.
We need someone who can bring all these teams together and turn complex ideas into projects that get done.
Key Responsibilities
You’ll own complex cross-functional and cross-regional projects from idea to result.
Build project strategies and plans: goals, milestones, timelines, owners and success metrics.
Bring different teams together, keep everyone aligned and drive projects forward.
Track progress, dependencies and risks, and keep project documentation clear and up to date.
Set up tests and pilots, define targets, track results and help decide what to scale.
Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense.
Coordinate financial planning and budget tracking, helping the team stay on plan month after month.
Help prepare regular business reviews, presentations and reports.
Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams.
There will be plenty of room to build things from scratch and make existing things work better.
Skills, Knowledge & Expertise
Strong project management skills and experience with complex, multi-stakeholder projects.
Strong ownership. You don’t just coordinate — you feel responsible for the result.
Confidence with numbers, KPIs, targets and budgets.
Good understanding of marketing fundamentals, channels and metrics.
Strong communication and stakeholder management skills.
Ability to bring structure without creating unnecessary bureaucracy.
Curiosity and a natural drive to make things simpler, faster and smarter.
Fluent English — you’ll use it every day with international teams.
Experience in ride-hailing, mobility or marketplaces is a big plus.
And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with.
There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the
EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion
.
The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets.
Key Responsibilities
Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics.
Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning.
Own unit economics calculations and continuously optimize business performance.
Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities.
Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams.
Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams.
Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics.
Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics.
Conduct market and competitor analysis and contribute to long-term Freight vertical strategy.
Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics.
Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results.
Qualifications
3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business.
Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis).
Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring.
Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management.
Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks.
Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives.
Excellent leadership and cross-functional stakeholder management skills.
High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork.
Knowledge of SQL, Python, or A/B testing frameworks is a plus.
Fluent English.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Washington, United States
Workplace: remote
We're looking for an experienced Senior SEC Reporting & Technical Accounting Manager to join our Global Financial Reporting team. You will own technical accounting positions on complex, non-routine transactions and help build our SEC-style external reporting, working closely with teams across our global operations. If you love getting technical, take ownership of problems end to end and want to shape reporting at a fast-growing global company, we look forward to your application!
Key Responsibilities
Serve as the subject matter expert on complex transactions, including M&A and business combinations (ASC 805), financing transactions, revenue recognition (ASC 606), impairment, financial instruments and foreign currency matters.
Prepare and review SEC-style financial statements, footnotes and disclosures, and help build the processes behind them to public company standards.
Research, document and conclude on technical accounting matters under US GAAP, drafting clear position memos and related journal entries.
Develop and maintain accounting policies so they are applied consistently across our global entities and stay aligned with new standards and SEC guidance.
Partner with global accounting teams, FP&A, Legal and HR to evaluate the accounting impact of deals, financings, commercial arrangements and new initiatives.
Work closely with external auditors to align on accounting conclusions, support audit reviews and resolve technical issues.
Own issues end to end: solve them independently and bring clear recommendations rather than escalating.
Support internal control design and SOX readiness for technical accounting and reporting processes.
Skills, Knowledge & Expertise
Active CPA license.
8 to 12 years of experience, including Big 4 audit or advisory and technical accounting or SEC reporting for a public filer.
Hands-on US GAAP expertise in M&A, financing transactions and revenue recognition, plus impairment, financial instruments and FX.
Experience at technology or IT companies with revenue between $500M and $2.5B is a strong plus.
NetSuite experience is a plus.
Strong research and memo-writing skills: you drive to conclusions on technical matters and explain them clearly to auditors, management and non-accountants.
Independent problem solver with a strong sense of ownership.
Effective cross-functional partner, comfortable working with global teams across time zones.
Based in the United States, in the Eastern or Central time zone.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location. Country-specific benefits will be added to the offers later.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Media Manager
to join our Marketing team and take ownership of media planning and execution.
The role will have a strong focus on upper- and mid-funnel media, developing solutions that build brand awareness, consideration and ultimately contribute to business growth. You will work across both online and offline media channels, identifying the right media mix to effectively reach our audiences.
This is a hands-on role for someone who can independently manage the full media process — from translating marketing objectives into media strategies and plans to campaign execution, optimization, performance analysis and recommendations.
Key Responsibilities
Own end-to-end media planning and buying in line with business and marketing priorities.
Develop upper- and mid-funnel media strategies aimed at driving reach, awareness, consideration and business impact.
Translate marketing briefs and business objectives into effective cross-channel media plans.
Define the optimal media mix across online and offline channels, based on campaign objectives, audience, market specifics and available budget.
Independently manage media projects from initial planning through campaign launch, optimization and post-campaign analysis.
Coordinate campaign execution with media agencies, platforms, vendors and internal marketing teams.
Monitor campaign performance and proactively identify opportunities for optimization.
Evaluate both media and business results, turning data into actionable insights and recommendations.
Prepare clear campaign reports and presentations, explaining not only what happened, but why it happened and what we should do next.
Build and maintain strong relationships with media agencies, publishers, platforms and other external partners.
Identify relevant new media formats, channels and innovations and recommend opportunities for testing.
Support influencer marketing initiatives and evaluate relevant activation formats as part of the broader media mix.
Skills, Knowledge & Expertise
5+ years of experience in media planning, media buying, advertising or a related field.
Strong experience with upper- and mid-funnel media campaigns, including brand awareness and consideration objectives.
Ability to independently manage the full media planning process, rather than relying entirely on an agency.
Strong understanding of both digital and offline media channels, including their role across different stages of the marketing funnel.
Ability to select the right channels and formats depending on the marketing objective and target audience.
Hands-on experience with media analytics, planning and reporting tools.
Strong understanding of media measurement and core and proxy KPIs for different channels and funnel stages.
Experience in campaign tracking, optimization and post-campaign analysis.
Strong analytical skills and ability to connect media performance with business outcomes.
Ability to turn data into insights, hypotheses and concrete recommendations.
Understanding of influencer marketing and its role within the broader media ecosystem.
Strong presentation and storytelling skills — ability to turn complex information into simple, convincing recommendations.
Confidence working with multiple stakeholders and external partners across different markets.
Curiosity about advertising trends, emerging platforms, new formats and media innovati
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Passenger Incentives Economics Manager
to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated.
This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled.
Key Responsibilities
Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing.
Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance.
Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives.
Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation.
Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams.
Prepare regular performance insights and recommendations based on data.
Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions.
Skills, Knowledge & Expertise
Degree in Economics, Finance, Business, or a closely related field is required.
3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting.
Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact.
Strong analytical skills and experience working with large datasets; advanced Excel skills.
Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives.
Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace.
Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery.
Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions.
Strong stakeholder management and communication skills.
Fluency in English.
Would be a plus:
Experience working across multiple countries or regions.
SQL, Python or experience with BI tools such as Tableau or Power BI.
Experience with loyalty, cashback or points-based products.
Experience working with ML-driven targeting or recommendation systems.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 64 700 EUR Gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics.
This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team.
Key Responsibilities
Own Loyalty product strategy and roadmap.
Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes.
Build the customer proposition.
Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement.
Drive measurable changes in customer behavior.
Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway.
Connect product decisions to economics.
Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation.
Build for an ecosystem.
Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics.
Lead experimentation.
Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when.
Drive cross-functional execution.
Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome.
Build and lead the product team.
Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow.
Build a strong measurement system.
Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop.
Skills, Knowledge and Expertise
Loyalty, membership, subscription, or engagement product depth.
You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns.
Strong consumer product background.
You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category.
End-to-end product ownership.
You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes.
Behavior-change mindset.
You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation.
Strong commercial judgment.
You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost.
Experimentation depth.
You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions.
Cross-product thinking.
You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority.
Multi-market experience.
You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets.
0-to-1 builder who can also scale.
You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities.
Product leadership.
You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions.
Will be an advantage
Experience building loyalty or membership products for a multi-service consumer ecosystem or super app.
Experience with paid membership or subscription products.
Experience with rewards, cashback, wallet, payments, or incentive systems.
Experience with personalization, recommendations, CRM, or lifecycle decisioning.
Marketplace or two-sided platform experience.
Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa.
Experience taking a loyalty or membership proposition from initial launch to multi-market scale.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 116 500 EUR gross.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: onsite
We're looking for a cross-functional
Project Manager
to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches.
You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work.
This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams.
Key Responsibilities
Special fintech projects
— Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track.
Unblocking product delivery
— Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving.
Playbooks & shared learnings
— Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects.
Country monetization schemes
— Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation.
Monetization planning
— Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams.
New country launches
— Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions.
Skills, Knowledge & Expertise
4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure
Proven track record of driving cross-functional projects to completion without direct authority
Strong stakeholder management and communication skills
Ability to turn ambiguous problems into clear plans, owners, and timelines
Fluency in English and Russian
Understanding of payment and monetization models is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bogotá, Colombia
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
ГибридseniorCairo, Egypt
ГибридseniorГеография найма не уточнена
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УдалённоseniorWashington, United States; Effective cross-functional partner, comfortable working with global teams across time zones; Based in the United States, in the Eastern or Central time zone
ГибридAlmaty, Kazakhstan
ГибридLimassol, Cyprus
ГибридheadLimassol, Cyprus
ОфисAlmaty, Kazakhstan
ГибридBogotá, Colombia
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