Location: Colombia
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Colombia; We encourage applications from candidates of all backgrounds and experiences
Location: Dominican Republic
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Dominican Republic; We encourage applications from candidates of all backgrounds and experiences
Location: Dominican Republic
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Argentina
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Colombia
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Df, Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Philippines
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Philippines; We encourage applications from candidates of all backgrounds and experiences
Location: Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Mexico City, Mexico; We encourage applications from candidates of all backgrounds and experiences
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands-on builder, and a strategic thought partner to the finance teams we serve. You work as an extension of the customer's team: you're embedded in their strategy, you understand where their finance organization is headed, and you do the execution work to get it there. You map their current-state workflows, design the future state, and configure Ramp to match it.
You’re dialed into the roadmap, driving transformation across their platform and finance orgs. You get customers live fast, and in some cases stay on as their ongoing partner, optimizing their Ramp environment and advising strategically as the business grows.
You'll work across a portfolio of enterprise accounts in partnership with Customer Success during activation, and Account Managers beyond implementation.
WHAT YOU’LL DO
OWN CUSTOMER DELIVERY
- Discovery and process mapping — Run workshops to analyze current-state finance workflows across spend, procurement, AP, expense, travel, and close. Diagnose where time and money are actually leaking, and define the optimal Ramp solution.
- Solution design — Design and document the end-to-end solution: persona-based workflow design, approval and policy architecture, configuration blueprints, and deployment documentation that a customer admin can maintain after go-live.
- Hands-on configuration — Execute the core functional workstream. Configure Ramp to match the approved design: policies, approval chains, accounting rules, GL and dimension mapping, entity and multi-currency structures, roles and permissions.
- Integrations and data — Work with customer IT, accounting, and security teams to scope and validate ERP and HRIS integrations, map and reconcile data, build against Ramp's APIs where standard connectors don't reach, and clear security reviews.
- Agentic workflow enablement — Configure and tune Ramp's agentic finance capabilities for each customer's context: agent behavior, policy logic, prompt and rule design, exception handling. Help the customer's team understand what to hand to an agent and what to keep.
- Training and enablement — Build and deliver the enablement program: admin certification, end-user training, train-the-trainer sessions, office hours, and the documentation and in-product guidance that make it durable. Enablement is a deliverable, not a slide at the end.
- Quality assurance and hypercare — Own QA: build test scenarios, coordinate User Acceptance Testing, resolve defects, and run post-go-live hypercare until the customer is stable.
- Adoption support — Consult on organizational change management alongside the CSM, and drive the functional adoption work that makes value stick after the project closes.
IMPROVE HOW WE DELIVER
- Document implementation approaches, customer needs, and lessons learned so the team can reuse what works
- Help the Senior Manager, Professional Services refine playbooks, templates, tooling, and workflows based on delivery experience
- Use customer feedback and delivery data to spot patterns, improve execution, and share practical recommendations
- Contribute to enablement materials and share product and implementation knowledge with teammates
PARTNER CROSS-FUNCTIONALLY
- Maintain expert knowledge of the entire Ramp product suite, roadmap, APIs, and the third-party ecosystem it integrates with
- Build the reusable assets that make the practice faster: configuration accelerators, templates, internal tooling, scripts, and best-practice guides — including AI-built tooling of your own
- Partner with Sales, Customer Success, Account Management and Support to make the handoff from presales to implementation to steady state seamless
- Bring patterns back to Product and Engineering: what customers keep asking for, what keeps breaking, what the product should do natively instead of being configured around
WHAT YOU’LL NEED
- Minimum of 1+ year at Ramp and a self proclaimed product expert, ability to not only consult on workflows but execute the build in product.
- 3+ years in a customer-facing professional services, implementation, or solutions consulting role — with a track record delivering SaaS implementations at mid-market and enterprise scale
- Hands-on builder — You configure, troubleshoot, and ship yourself.
- Finance systems and process knowledge — Real working understanding of finance operations: the close, AP and expense workflows, approval and policy design, GL and chart-of-accounts structure, and how an ERP actually gets used. Hands-on with NetSuite, SAP, Oracle, Sage, Workday, QuickBooks, or Xero.
- AI fluency as a daily habit — You already use AI to accelerate delivery: to build configurations, generate documentation and training material, analyze customer data, and automate the repetitive parts of the job. Experience with AI workflow configuration — agent customization, prompt engineering, tuning — is a strong plus.
- Enablement and training ability — You can teach. You've built training programs, run rooms of skeptical users, and produced documentation people actually use.
- Multi-project discipline — You can prioritize across several concurrent engagements and hit committed dates on all of them.
- Excellent communication — You translate complex technical concepts into clear, actionable business solutions, and you write well enough that your deliverables go to a CFO without an edit pass.
NICE-TO-HAVES
- Prior experience implementing spend management, procure-to-pay, expense, or corporate card platforms
- Accounting or finance background (CPA, FP&A, controllership, or accounting operations)
- Experience building agentic or AI-powered workflows for customers at scale
- Familiarity with project management essentials and tooling (scope, schedule, budget; Smartsheet, Asana, Linear, Monday)
- Big 4 or systems integrator consulting background
- Experience in high-growth environments where the methodology was still being written
- Willingness to travel up to 25% for critical project milestones
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Bangalore (Hybrid)
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
Software Engineers at OnePay build the products & systems that serve our customers and run our company. Besides writing, reviewing, and shipping code, engineers collaborate with others across the company, from product, design, and data to, customer support, ops, and compliance. Software Engineers at OnePay are highly technical, communicative, and emotionally intelligent.
This role is responsible for:
- Working closely with other engineers to ship code. We enjoy collaboration and partnering on hard problems.
- Building and maintaining documentation. As a growing and remote organization, having the necessary docs are key to our success.
- Solving complex problems that arise at scale. We deal with real-world money movement, sensitive financial data at scale, and are creating novel financial mechanics with no real precedent.
YOU BRING
- 4+ years professional experience building, shipping — and growing — non-trivial products & services.
- Professional experience building, shipping — and growing — non-trivial products & services.
- We are hiring at all levels of seniority for backend engineers.
- Passion for your craft and care for the people you work with. You value quality across code, communication, and culture.
- An act-like-an-owner mentality. We have a bias toward taking action.
- A desire to keep growing your skills, and an ability to learn quickly. We hope you’ll be here for a while, and there’s no better investment than in our people.
- The Triple H Factor: Hungry, Humble, Honest
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive salary, stock options, and benefits from Day 1
- Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs
- Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)
- Monthly transport and work-from-home allowances
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is looking for an ambitious Senior Engineering Manager to join our Disputes team. Our mission is to build the tools, services, and models that help merchants manage and win disputes at scale - reducing the cost and operational burden of chargebacks while protecting revenue for our merchants and our business.
Disputes sit at the intersection of merchant-facing products, complex scheme and regulatory processes, and data-driven decisioning. Our team owns the full stack, anchored by a .NET back end that manages the dispute lifecycle and integrates with card schemes, alongside the front-end experiences merchants use to track and respond to disputes and the machine learning models that predict outcomes and recommend the best action on every case.
We're building for scale, and that scale brings ambiguity, shifting priorities, and the occasional setback - so we're looking for a resilient leader who has built and sustained high-performing teams, learned from failure, and come back stronger. Above all, you'll be someone who drives predictable delivery and operational efficiency: shipping consistently, running systems reliably, and continuously improving how the team works. The ideal candidate has operated across both enterprise and scale-up environments and has a proven track record of driving growth within large, complex, regulated organisations.
Key Responsibilities
- Lead a team centred on a .NET back end, with front-end and machine learning components, helping engineers establish and validate their understanding of technical architecture and design end-user-centric systems and tools.
- Own predictable, high-velocity delivery — establishing healthy engineering practices, sensible estimation, and a smooth path from idea to production so the team ships consistently and sustainably.
- Drive operational efficiency and reliability by automating processes — including monitoring and alerting — meeting SLAs/SLOs, reducing operational cost, and minimising toil to keep the team focused on high-value work rather t
- Continuously improve delivery and operational metrics (e.g. cycle time, deployment frequency, change failure rate, and incident response), using data to identify bottlenecks and raises the bar over time.
- Manage team engineers across various seniority levels and disciplines while staying hands-on when needed. Cultivate an inclusive environment where every team member feels they belong, and mentors them in both their career development and interpersonal skills. Make a good team great, and keep it great..
- Oversee quarterly execution of roadmap delivery, ensuring the team stays focused on the right priorities and manages efficiently through dependencies and cross-functional hurdles.
- Collaborate across Engineering, Product, and Operations to deliver solutions for merchant and internal dispute use cases.
- Build and strengthen relationships with engineers, managers, and people leads across multiple teams.
- Operating in a highly regulated financial space, ensure compliance with a range of control frameworks — from internal stakeholders such as InfoSec and Internal
- Audit, to external auditors, card schemes, and regulators.
- Oversee the responsible use of machine learning and AI in dispute decisioning, leading the team to develop the infrastructure, tooling, and governance required to run models safely and at scale in production.
About You
- A resilient leader who has learned from setbacks and failures and consistently comes back stronger, keeping teams steady and delivering through periods of change and ambiguity.
- You thrive on pace. You're energised by a high-growth environment, comfortable making decisions with imperfect information, and you keep the team moving and shipping when priorities shift under you.
- A proven track record of driving predictable delivery and operational efficiency — improving throughput, reliability, and the team's cost of operation, and using metrics to back it up.
- Proven experience building, growing, and sustaining high-performing engineering teams over time — not just standing them up.
- Experience across both enterprise and scale-up environments, with a demonstrated track record of driving growth and delivery within large, complex, regulated organisations.
- A strong back-end engineering background, ideally in .NET / C#, leading teams building scalable, event-driven services and APIs. Comfortable also overseeing front-end and machine learning work, able to earn credibility and make sound trade-offs across disciplines even where you aren't the deepest expert.
- Able to partner with Product Management to assess technical feasibility, provide capacity estimates, and balance new features against architectural health.
- Excellent time management and proactive problem-solving skills.
Technologies we work with
- Back end (primary): .NET / C#, REST APIs, event-driven and microservice architectures.
- Front end: React, TypeScript.
- Machine learning: Python, model training and serving, and the infrastructure to run models in production.
- Data & platform: SQL, plus experience designing batch and stream data-processing systems.
- Cloud & tooling: AWS and/or GCP, Docker, Terraform, and observability tooling such as Datadog.
- Knowledge of Kubernetes, Kafka, and CI/CD pipelines is highly beneficial.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Director of Developer Relations.
About the job
We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market.
The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb
Responsibilities
In this role, you’ll:
Serve
as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline.
Define
the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit,
mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide
and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee
a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve
our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
Spearhead
Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
Act
as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field).
Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders.
Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience).
Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics.
Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts.
Desired:
Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion.
Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums.
An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks.
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with developers, customers, and each other. For this role, approximately 30% travel is anticipated.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Join us on our mission to help everyone shape the tools that shape their lives.
At Notion, we believe in building software that adapts to how people work, not the other way around. As we scale globally, we need someone who can ensure our revenue teams are equipped with the knowledge, tools, and processes to succeed across every geography while maintaining our core values and approach to customer relationships.
We're looking for a Revenue Enablement Program Manager to own the development and implementation of global enablement programs that scale seamlessly across regions. You'll spend 50% of your time developing and locally implementing these global programs, and 50% tuning enablement initiatives to meet regional needs—all while maintaining a globally aligned selling process that honors local market nuances.
This role sits at the intersection of strategy and execution, requiring someone who can think globally while acting locally. You'll leverage AI and automation to build scalable enablement solutions that empower our revenue teams to deliver exceptional customer experiences worldwide.
WHAT YOU'LL ACHIEVE
Global Program Development & Implementation (50%)
- Champion our global operating cadence to ensure the Japan and Korea region is successfully executing our GTM strategy as an extension of the Global Revenue Operations team
- Design, develop and manage comprehensive enablement programs that can be deployed globally while maintaining consistency in our selling methodology and GTM goals
- Partner with Revenue Operations, Sales Leadership, and Product Marketing to create scalable training curriculum, design content, program manage SME stakeholders, develop certification programs, deploy continuous training frameworks frameworks and more
- Build and maintain our global sales playbook, ensuring it reflects best practices that work across diverse markets
- Leverage AI tools and automation to create personalized learning paths, real-time coaching recommendations for revenue team members and leverage the work of our Enablement team
- Establish measurement frameworks to track program effectiveness and ROI across all regions — you'll close the loop and report out on progress
- Lead cross-functional initiatives to align product releases, go-to-market strategies, and enablement rollouts
Regional Tuning & Localization (50%)
- Collaborate with regional sales and GTM leaders to identify local market dynamics, competitive landscapes, and customer behavior patterns
- Adapt global programs to address regional needs while maintaining core methodology and brand consistency
- Create region-specific content, case studies, and competitive battle cards that resonate with local markets
- Build feedback loops between regional teams and global program development to continuously improve our approach
- Support regional team leads in coaching and reinforcing enablement initiatives within their teams
ABOUT YOU
Experience & Expertise
- 7-10+ years of experience in sales enablement, revenue operations, or similar go-to-market roles
- Proven track record of building and scaling enablement programs across multiple geographies
- Expert in adult learning methodologies and creating compelling multimodal content
- High proficiency with the enablement tool stack including emerging AI and automation solutions (ideally AI is already embedded into your workflow)
- Experience working with global sales teams and understanding of diverse market dynamics
- Strong analytical skills with experience measuring program impact and ROI
Skills & Qualities
- Strategic thinker who can balance global consistency with local relevance
- Excellent communication and presentation skills, comfortable working with senior leadership
- Natural collaborator who thrives in cross-functional environments
- Data-driven approach to decision making with strong attention to detail
- Adaptable and comfortable with ambiguity in a fast-growing environment
- Passionate about developing people and helping teams reach their potential
- Fluency in Japanese and English
Technical Requirements
- Experience with CRM systems (Salesforce preferred), learning management systems, and sales enablement platforms
- Proficiency with AI tools for content creation, data analysis, and process automation
- Strong project management skills with experience managing multiple initiatives simultaneously
- Comfortable with sales analytics and performance metrics
NICE TO HAVES
- Experience at a high-growth SaaS company
- Background in sales, customer success, or revenue-generating roles
- International work experience or familiarity with diverse cultural business practices
- Experience with Notion or similar productivity tools
- Certification in sales methodologies (MEDDIC, Challenger, etc.)
- Fluency in Korean
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Denmark
We are looking for a Senior Backend Engineer to join a large-scale issuer processor migration programme within the payments domain.
The role is focused on building and integrating high-volume backend systems, supporting complex platform migrations, and ensuring the reliability of business-critical services throughout the programme lifecycle.
Location
Denmark is the preferred location for this role.
What you'll be working on
Design, develop, and maintain backend services using Go/Golang
Build integrations between complex client and vendor platforms
Work with transaction processing systems, APIs, and event-driven architectures
Contribute to distributed systems and microservices-based solutions
Support technical integration activities across multiple platforms
Perform technical analysis related to migration and integration initiatives
Participate in testing throughout different stages of the migration programme
Investigate and resolve technical issues arising during integration and migration
Work in cloud-native environments using modern engineering practices
Help ensure the stability, reliability, and continuity of high-availability, business-critical systems
Collaborate closely with client, vendor, and engineering teams throughout the programme lifecycle
Requirements
What we're looking for
Strong commercial experience with Go/Golang
Proven experience designing and building complex backend systems
Solid understanding of distributed systems and microservices architecture
Hands-on experience with event-driven platforms such as Kafka
Strong knowledge of API design and system integrations
Experience working on large-scale migration or integration programmes
Experience with cloud-native environments and modern engineering practices
Ability to work with high-volume, high-availability backend services
Experience troubleshooting complex technical issues across integrated systems
Strong collaboration skills and confidence working with both client and vendor teams
Relevant domain experience
Experience in any of the following areas would be highly valuable:
Card payments
Issuer processing
Banking
Fintech
Transaction switching
Payment infrastructure
Other transaction-heavy or real-time processing environments
The ideal candidate combines strong backend engineering expertise with practical experience working on complex integrations and migration programmes, particularly in environments where reliability, scalability, and continuity are critical.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$272,739
—
$320,829 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
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Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for ambitious generalists who want to turn difficult customer and business problems into better products and better ways of working.
In Product Operations, you will own a problem space from investigation through execution and measurement. You might uncover why customers abandon a workflow, build an AI tool that removes hours of manual work, or help a product team bring a new capability to customers. You will work closely with Product, Engineering, Design, Data, and customer-facing teams, combining analytical rigor with the willingness to do the work yourself.
This role is designed for people who want substantial responsibility. You will build customer understanding, product judgment, technical fluency, and the ability to lead across teams. Strong performance can create opportunities for broader ownership in Product Operations, Product Management, Business Operations, or AI Operations, depending on your strengths and Ramp’s needs. Growth comes from sustained impact, demonstrated readiness, and available opportunities.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Ramp moves incredibly fast, and our specific Product Operations needs change regularly. Each Product Operations team member is assigned to a specific product, such as Bill Pay, Procurement, or Travel. Ramp moves incredibly fast, and our specific Product Operations needs change regularly. During the hiring process, we will discuss which product areas are hiring priorities and where you could make the greatest impact.
- Own customer and operational outcomes. Take responsibility for a defined problem, establish a baseline, and follow through until the experience improves.
- Find the underlying problem. Combine customer conversations, operational observations, and data to distinguish recurring causes from isolated symptoms.
- Make clear recommendations. Use your product sense and business acumen to size opportunities, compare tradeoffs, and help product partners decide where a process change, automation, or product investment will have the greatest effect.
- Build and improve workflows. Create practical tools and automations, including AI-assisted solutions, that reduce repetitive work and improve reliability. Validate outputs and measure whether people actually benefit.
- Bring changes into use with empathy. Own operational readiness, internal enablement, feedback collection, and follow-through after a launch or workflow change.
- Lead across teams. Define metrics, establish owners, resolve dependencies, communicate decisions, and keep important work moving when the path is unclear.
WHAT YOU BRING
- 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup. Level and compensation will be determined based on experience and qualifications.
- A record of taking personal ownership and delivering outcomes beyond the initial analysis or recommendation.
- Strong quantitative reasoning: you can work with messy data, check assumptions, and translate findings into a decision.
- Customer curiosity and practical judgment about which problems matter most and how to solve them. Willingness and instincts to go talk to a customer when something is unclear. Ability to prioritize well and work on the most important problems.
- Strong communication skills and the ability to earn trust for your arguments across technical and business teams.
- Resourcefulness, receptiveness to feedback, and evidence that you learn unfamiliar subjects quickly.
- Experience using AI tools to build something or improve a workflow, with a thoughtful approach to checking quality.
NICE-TO-HAVES
- Experience building internal tools, using APIs or low-code platforms,
- Working with financial products, shipping software with AI assistance,
- Owning a launch can help you get started.
- We value the difficulty of the problems you have solved and the results you can explain.
ABOUT SOME OF OUR TEAMS:
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Paris; Warsaw; Lisboa; Berlin; Amsterdam; Milan; Krakow; Barcelona
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This position is ideally Paris-based.
TEAM
For this position, you will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising prototype in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.
You will be part of the team building Castle Busters, a turn-based multiplayer game, working alongside its client engineers and game designers as a full member of the game team. You will be part of a small group owning the backend that this game needs as its requirements become more specific and demanding.
You’ll also be plugged into Voodoo's shared gaming backend platform - the same architecture and patterns that power titles like Mob Control and Block Jam 3D - building on it and contributing back, in close collaboration with the wider backend team. You get the focus and ownership of a dedicated game engineer with the leverage and support of a battle-tested platform behind you.
This is a pivotal hire: Castle Busters is moving towards competitive multiplayer, which means moving game logic from the client to the server. You will be central to that transition.
ROLE
You will design and build the server-side foundation that takes Castle Busters from a client-authoritative game to a competitive, server-validated one. The current game computes everything on the device - progression, economy, and match outcomes alike, which won't hold up for competitive PvP. Your job is to change that.
Working closely with client developers and game designers from feature design through delivery, validation and iteration, you will:
- Build server-side validation for the metagame - currency, card upgrades, chest opens, and progression - staged by risk, replicating economy and reward logic on the server.
- Move toward server authority for competitive features, where game state lives in one place and can be trusted.
- Design APIs and player-state management that the Unity client integrates against, and help shape how client and server split responsibilities.
The responsibilities are cross-functional, ranging from infrastructure, API design & coding all the way to client-side integration (we are using Golang).
To succeed in this role, you will need to have passion for everything you do. You love to write code that scales to millions of users, are skilled at requirements gathering, champion new tech initiatives & leverage existing solutions.
PROFILE
- 7+ years of backend development experience
- Strong knowledge of computer science fundamentals
- Extreme fluency in Golang (At least 1 year in a professional environment)
- Mastery of SQL and NoSQL
- Background in high-scale systems
- Understanding of Unix-like environments
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
- Experience working in cross-functional agile teams
- Strong analytical skills with a track record of solving complex problems related to scalability, performance, and integration in high-stakes environments.
- Excellent interpersonal and communication skills, capable of influencing teams and interfacing effectively with various stakeholders.
- Ability to be self sufficient and work autonomously.
- A deep interest in game development is a plus.
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Dominican Republic; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
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Argentina; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
Colombia; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
Df, Mexico City, Mexico; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
ГибридRelocation expense coverage to NYC or SF (if needed)
Bangalore (Hybrid); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисseniorLondon
УдалённоseniorRemote - US
ГибридTokyo, Japan
УдалённоRemote - Canada
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorParis; Warsaw; Lisboa; Berlin; Amsterdam; Milan; Krakow; Barcelona
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