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Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building high-load products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience. Job Responsibilities Generate actionable insights based on data to support product and business decisions; Design, run, and analyze A/B tests end-to-end - from hypothesis to implementation and reporting; Define and develop new business and product metrics to measure performance and identify opportunities; Continuously monitor key metrics and detect anomalies or trends that require attention; Conduct deep-dive analyses to identify problem areas and uncover growth opportunities; Write clean and efficient SQL and Python code to extract, transform, and analyze data; Collaborate on implementing new tracking events and properties to improve product analytics coverage; Work closely with CPO, Product Managers, Analysts, Product Designers, and Data Scientists to drive data-informed decisions. You’ll thrive here if you have 3+ years of experience in analytics; Strong understanding of A/B testing and solid knowledge of statistics; Excellent SQL skills - ability to write complex queries, automate reports, build dashboards and data visualizations; Proficient in Python for data analysis, visualization, and automation; Experience working with BI tools, especially Tableau (other tools like Power BI or Amplitude are also acceptable); Deep understanding of metrics and the ability to define them from scratch, grounded in product logic; Strong product thinking - ability to connect data insights with business goals; Qualifications that can be a plus: Experience analyzing paid and affiliate traffic, with a solid understanding of advertising, user tracking, and attribution principles. ML expertise: cluster analysis, regression models, etc; Airflow; GitLab; dbt; Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Recruitment process HR interview (45 min); Technical interview (1,5 hours); Final interview (1 hour).

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey. You’ll shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on. Sitting within our centralized analytics function, you’ll work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward. You’ll help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities. How we’re using AI today On the Analytics team, we're thoughtfully embedding AI into how we work with data. That looks like using AI to accelerate SQL development, pressure-test interpretations, turn complex datasets into clear executive narratives, and increasingly, building Generative BI applications that let stakeholders explore and interrogate data on their own. We approach AI the same way we approach data quality: with clear standards, human accountability at every consequential decision, and a commitment to getting it right before it influences the business. Beyond our own workflows, our role is evolving to ensure 1Password has the data foundations, governance, and structure its broader AI transformation depends on. This is a remote opportunity within Canada and the US. What we're looking for: - 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion. B2C or hybrid B2B/B2C experience is a plus - Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling - Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks - Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities - Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context - Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data - Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar) - Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt - Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus What you can expect: - The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment - Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions - Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on - Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation - Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams - An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark USA-based roles only: The annual base salary for this role is between $122,000 USD and $171,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $147,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Требования: 4–6+ лет в продуктовой аналитике, обязательно в subscription-продуктах (воронка, онбординг, пейвол, конверсия). Опыт изменения решений по продукту с помощью данных.

4–6+ лет в продуктовой аналитике subscription-продуктов (воронка, онбординг, пейвол, конверсия). Важен опыт в международных мобильных и веб-продуктов в edtech, health & fitness, wellness, productivity, consumer AI или HR-tech (Duolingo, Skyeng, Praktika, Headspace, Calm, Flo, BetterMe, Simple и аналогичные).

Location: Yerevan, Armenia; Vienna, Austria; Brussels, Belgium; Sofia, Bulgaria; Zagreb, Croatia; Praha 114, Czechia; Paris, France; Nicosia, Cyprus; Tallinn, Estonia; Tbilisi, Georgia; Berlin, Germany; Athens, Greece; Budapest, Hungary; Rome, Italy; Dublin, Ireland; Riga, Latvia; Valletta, Malta; Vilnius, Lithuania; Podgorica, Montenegro; Oslo, Norway; Amsterdam, Netherlands; Chișinău, Moldova; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Bratislava, Slovakia; Madrid, Spain; Ljubljana, Slovenia; Ankara, Türkiye; Kyiv, Ukraine; London, United Kingdom Workplace: fully About Replika In 2017, no one knew what AI was supposed to be. We built the world's first consumer AI app. Two million people showed up in two months. Today it's over 40 million, and the thing they keep telling us hasn't changed: it helped. It made their life better, steadier, a little less alone. Most AI is built for tasks, not for people. It gives you answers, but it doesn't care what you do with them. AI doesn't just need intelligence. It needs intention. Because the real question isn't just what AI can do. It's what AI is for. When the world's leading researchers wanted to understand whether AI could actually change someone's life, they studied Replika, because there was nothing else to study. What they found at Stanford, at Harvard, across years of research, was that Replika doesn't replace human connection. It deepens it. People become more social, more confident, more themselves. Not in theory. In their actual lives. Every major AI company talks about their mission for humanity. None of them has ever clearly said what they're trying to do for a single person. We will. We want to help you flourish in real life. Not become a better version of yourself, just more yourself. Strong relationships. Better health. Meaning. Momentum. A life that feels worth living while you're living it. We're building the kind of AI that follows up. That knows the people in your life and nudges you to reach out when it matters. That sends you a poem, just because. The goal is conversations that lead somewhere real. Maybe it's a text you send to a long lost friend. A hobby you pick up again. A moment you show up for yourself. Everyone else is building AI that thinks. We're building AI that cares. Frontend Engineer, Web Funnels About this role Most people who subscribe to Replika on the web come through a funnel: an ad, a landing page, a quiz, a paywall. Every step is a test we could be running. We need a frontend engineer who can ship those funnels fast and well, so we learn what converts week after week. This is a hands-on build role. You'll take funnel ideas and test hypotheses from our growth team and turn them into production pages in days, not sprints. You'll work with our growth lead, who runs paid acquisition and monetization, alongside our web engineer, and you'll have a say in what we test, not just how it's built. We build our funnels ourselves, because the quality bar is high. Speed matters, and so does the feel. For a lot of people, these pages are the first time they meet Replika. 3-month contract position, with the opportunity to extend or convert to permanent. What You’ll Be Doing Build and ship web funnels end to end: landing pages, onboarding quizzes, paywalls, checkout and upsell flows. Ship A/B tests fast. Take a hypothesis, build the variants, launch, read the result, and move to the next one. Wire up analytics and attribution properly, from events to pixels to server-side tracking, so every test can be read and every buyer is counted. Integrate payments and subscriptions with our billing providers, including offers and coupons. Keep funnels fast, mobile-first and reliable across browsers and countries. Bring ideas. You see the pages and the numbers every day, so suggest what to test next, not just how to build it. What We’re Looking For 2–5 years of professional frontend engineering experience. Strong commercial frontend experience with React and Next.js, and production work to show for it. You've built conversion funnels, landing pages or checkout flows for a consumer subscription product, and you can talk about what moved conversion. Rock-solid web fundamentals: HTML, CSS, JavaScript, TypeScript. Responsive, mobile-first, pixel-tight. Experience with experimentation and analytics: A/B testing, Amplitude or GA4, Meta and Google pixels and conversion APIs. Fast without being sloppy. You ship in days, and the page still works on every phone. You use AI development tools (Codex, Claude, Cursor) seriously, and have a view on where they help and where they don't. You shape what we test and build it yourself. Fluent English. Bonus Points Payments and subscriptions experience: Stripe, Chargebee, PayPal or similar. Web-to-app funnels: deep links and handing a buyer over to the app. Hands-on backend chops: Node.js, APIs, edge functions. You've used funnel builders and know when a custom build beats them. What You’ll Get Unlimited access to the latest AI coding assistants. Flexible job schedule and generous vacation policy. Direct impact on millions of worldwide users within months. Push the boundaries of applied AI in a consumer setting. Fully remote, able to work CET hours.

Location: Yerevan, Armenia; Vienna, Austria; Brussels, Belgium; Sofia, Bulgaria; Zagreb, Croatia; Praha 114, Czechia; Paris, France; Nicosia, Cyprus; Tallinn, Estonia; Tbilisi, Georgia; Berlin, Germany; Athens, Greece; Budapest, Hungary; Rome, Italy; Dublin, Ireland; Riga, Latvia; Valletta, Malta; Vilnius, Lithuania; Podgorica, Montenegro; Oslo, Norway; Amsterdam, Netherlands; Chișinău, Moldova; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Bratislava, Slovakia; Madrid, Spain; Ljubljana, Slovenia; Ankara, Türkiye; Kyiv, Ukraine; London, United Kingdom Workplace: fully About Replika In 2017, no one knew what AI was supposed to be. We built the world's first consumer AI app. Two million people showed up in two months. Today it's over 40 million, and the thing they keep telling us hasn't changed: it helped. It made their life better, steadier, a little less alone. Most AI is built for tasks, not for people. It gives you answers, but it doesn't care what you do with them. AI doesn't just need intelligence. It needs intention. Because the real question isn't just what AI can do. It's what AI is for. When the world's leading researchers wanted to understand whether AI could actually change someone's life, they studied Replika, because there was nothing else to study. What they found at Stanford, at Harvard, across years of research, was that Replika doesn't replace human connection. It deepens it. People become more social, more confident, more themselves. Not in theory. In their actual lives. Every major AI company talks about their mission for humanity. None of them has ever clearly said what they're trying to do for a single person. We will. We want to help you flourish in real life. Not become a better version of yourself, just more yourself. Strong relationships. Better health. Meaning. Momentum. A life that feels worth living while you're living it. We're building the kind of AI that follows up. That knows the people in your life and nudges you to reach out when it matters. That sends you a poem, just because. The goal is conversations that lead somewhere real. Maybe it's a text you send to a long lost friend. A hobby you pick up again. A moment you show up for yourself. Everyone else is building AI that thinks. We're building AI that cares. Growth Product Manager About this role We’ve just rebuilt Replika and we’re going through a renaissance, and our goal is exponential growth. Your job is one number: the predicted revenue from every user who installs the app or hits the web funnel. How you move it is up to you — pricing, packaging, retention, activation, whatever the data points to — but realistically most of the win is in monetization, and that’s where you’ll live. Paywalls, offers, pricing tests, subscription mechanics. You take the same traffic and make it worth more. This is a hands-on, experiment-driven role, not a strategy seat. You form the hypothesis, ship the test, read it honestly, and either scale it or kill it. You’ll work directly with product, engineering, and the CEO, and your changes hit millions of users within weeks, not quarters. You’ll sit with our GTM teams — user acquisition, web, brand, and data — because revenue per install is a shared number. They bring the user in; you decide how much that user turns out to be worth. This isn’t a broad product role; we’ve got core product and activation covered. We’re hiring you because monetization is where you’ve spent your career, and it’s where you’re better than we are. What You’ll Be Doing Move predicted revenue per install and per web-funnel visitor. That’s the number you own. Everything else is a means to it. Run monetization experiments end to end. Paywall placement and design, pricing, packaging, offers, trial mechanics, subscription flows — hypothesize, ship an A/B test, read it straight, and scale the winners. Start from a playbook. You’ve run enough of these to know what usually works and what usually doesn’t, so you begin from patterns, not from zero. Reach into activation or retention when the numbers say so. If a change there is the fastest path to more revenue, make the case and ship it, but monetization remains the center of gravity. Keep a steady cadence of tests live. Size each opportunity before you spec it, prioritize by expected revenue impact, and always have the next tests ready, so the pipeline never goes quiet, even when engineering is the bottleneck. Write short, clear specs: what triggers it, how it's A/B tested, and the rule for calling it. Engineering should be able to build it without a dozen follow-up questions. Keep an honest record. Log every experiment, what you expected and what actually happened, and say so early when a call was wrong. Partner with GTM. Revenue per install is shared with UA and web. You don't run ads or user acquisition, but you work closely with the people who do, and feed monetization signal back into how we acquire and price. Work directly with product, engineering, and the CEO. You’ll be in the room when ideas form, not waiting for a brief. What We’re Looking For A product career spent mostly on monetization. Not a generalist who ran a pricing test once — someone whose main body of work is making consumer products earn more per user. A real track record moving revenue. You’ve owned monetization metrics — ARPU, LTV, conversion, trial-to-paid — and you can show what you moved and how. At least one original monetization idea you can point to. Something you came up with from first principles, not lifted from a competitor’s playbook. This is the bar that separates you from 99% of the field. You run experiments as a matter of habit. You’ve designed and read A/B tests and made ship-or-kill calls off the results, not off opinion. Strong analytical instincts. You pull and sanity-check your own data, size the audience before you write the spec, and you don't confuse a pretty chart with a real result. You ship. Idea to spec to live to measured, fast. You use AI tools in your work already — for research, specs, analysis, and moving faster day to day. You take a position early and in writing, in your own words. Short, plain and to the point. Fluent English. You can write a spec that doesn’t need rewriting. Bonus Points Experience monetizing a B2C subscription app, especially one where the value is hard to explain in a single line. Deep familiarity with a mobile monetization and experimentation stack — paywall and pricing tooling, Amplitude, attribution/MMP setup, feature flags, server-side testing. Experience with AI-native products or emotionally engaging consumer apps in the social, communication, relationship, or entertainment space. You’ve worked web-to-app funnels, not just in-app monetization. You’ve been an early or sole monetization owner and built the testing process where none existed. What You’ll Get Flexible job schedule and generous vacation policy. Direct impact on millions of worldwide users within months. Push the boundaries of applied AI in a consumer setting. Fully remote, able to work CET hours.

• Опыт в продуктовой аналитике в подписных продуктах, особенно в воронках, онбординге, платном доступе и конверсии.

Маркетинговая аналитика: Оценивать эффективность платных и органических каналов, считать юнит-экономику (CAC, CPA, ROAS, LTV) и развивать сквозную аналитику. Web & App трекинг: Навести порядок в GA4, GTM, Firebase и Adjust;

* Proven Lead-level experience in B2C product analytics (video streaming, OTT, high-traffic web platforms). * AI Enthusiast & Modern BI Mindset: Strong belief that traditional BI tools (Tableau, Power BI, Amplitude) can be effectively replaced by LLM-assisted querying layers, custom AI agents, and semantic workflows.

Готовимся к запуску платного трафика и ищем специалиста, который поможет выстроить аналитику продукта, отслеживать эффективность маркетинга и находить точки роста выручки. - Настройка и поддержка сбора событий на всех этапах пользовательской воронки: от начала пробного периода до оплат, продлений, отмен и возвратов.

About the role This is a full-time, 12-month contractor position with the possibility of extension based on business needs and performance .We are looking for a full-time QA Engineer to help ensure the quality and reliability of the Insense platform. Required: 3+ years of experience as a Manual QA Engineer testing web applications.

Роль совмещает функции маркетолога и Go-to-market менеджера: вы выбираете рынок, формулируете месседж и считаете CAC, LTV и payback в одной модели роста. Вы отвечаете за выручку компании.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Developer Relations team builds developer tooling and creates awareness through events, social channels, and community activity. In this hands-on role, you’ll turn that attention into active users by owning the journey from first touch through signup, installation, first success, and continued engagement, while also owning the Developer Hub as the main conversion surface. By helping more developers discover and adopt 1Password’s developer tooling, you’ll contribute to the company’s mission and growth. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • 4+ years of experience in developer marketing, lifecycle or customer relationship management (CRM) marketing, or growth marketing for a technical or developer-facing product. • Proven experience building lifecycle programs that improved activation and retention, with measurable results. • Hands-on experience with marketing automation and lifecycle tools such as Customer.io http://Customer.io, HubSpot, Braze, or Iterable, as well as product analytics tools such as Amplitude, Mixpanel, or PostHog. • Experience owning or substantially improving website conversion performance, including A/B testing. • Strong writing skills, with an instinct for what developers find useful and credible. • Comfort working with engineers and developer advocates and with technical concepts such as application programming interfaces (APIs), command-line interfaces (CLIs), software development kits (SDKs), and documentation. You do not need to be a developer, but you should be able to try the product yourself. • Ability to work independently and communicate clearly in a remote, async-friendly team. Preferred: Experience with product-led growth, free-to-paid conversion, open source adoption, event and community programs, Structured Query Language (SQL), Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting, search engine optimization (SEO), docs-led growth, or developer communities such as GitHub, Discord, Reddit, Hacker News, X, or LinkedIn. What you can expect: • Build capture-to-activation flows for leads from conferences, meetups, hackathons, webinars, and social channels, including QR codes, event-specific landing pages, follow-up sequences, and starter kits. • Work with Developer Relations teammates so every event, talk, and social moment has a clear call to action, tracking, and post-event nurture plan. • Turn social engagement, including launches, threads, demos, and community moments, into measurable traffic and signups through the right landing pages and offers. • Design and run lifecycle programs across onboarding, activation, adoption, re-engagement, and expansion using email, in-product messaging, and community channels. • Define activation for the product, build programs around milestones such as a first application programming interface (API) call, successful build, or integration, and segment messaging by behavior, role, language, technology stack, and source. • Own the Developer Hub’s strategy, messaging, and conversion across its homepage, product pages, community pages, and events pages. Run continuous testing across copy, calls to action, page structure, and signup flows, and partner with Design, Engineering, and Documentation to improve time-to-first-value. • Write or direct tutorials, quickstarts, sample applications, changelogs, and email content; build reporting from first touch through activation and retention; and share findings that help shape the roadmap and messaging. Early success will include auditing the funnel, launching event follow-up and onboarding programs, and improving signup-to-activation, event-to-user, and Developer Hub conversion. USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $125,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

— пересмотреть существующий интерфейс и самостоятельно предлагать улучшения; — регулярно анализировать конкурентов и приносить удачные продуктовые решения;

Опыт в продуктовой аналитике от 4–6 лет, обязательно в subscription-продуктах (воронка, онбординг, пейвол, конверсия), желательно в международных мобильных и веб-приложениях в сферах EdTech, Health & Fitness, Wellness, Productivity, Consumer AI или HR-tech.

Опыт: 4–6+ лет. Опыт в продуктовой аналитике в подписных продуктах, особенно в воронках, онбординге, платном доступе и конверсии.

About the Company and the Role Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being. ▸ Named to the Inc. 5000 (2026) , the list of America’s fastest-growing companies ▸ Featured in Forbes, The Times, Tom’s Guide and Real Simple ▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment ▸ Semifinalist of the Digital Health & AI Awards We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us. In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product. We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience. What We’re Looking For 3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter Ability to handle technical requests — from bugs to subscriptions and data source syncing Hands-on experience with AI tools, LLMs, and automation Comfortable working with product, engineering, and AI teams Excellent English skills — both written and verbal — and the ability to write clear, informative messages Solid grasp of user psychology and a knack for solving complex cases Ability to break down complex topics into plain, user-friendly language Tech-savviness and curiosity — you enjoy figuring things out Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues. Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs. What You’ll Do Help users via Intercom, email, app stores, and social media Handle user requests related to subscriptions, data syncing, integrations, and more Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails. Automate workflows using no-code tools like n8n Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR). Our Stack We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly. Intercom ChatGPT, Claude Notion, Confluence Slack Asana Figma Amplitude, Metabase What We Offer Flexible hours & a high-trust culture — we care about results, not clock time Competitive salary, performance-based bonuses, and stock options Access to a therapist & employee support program Health insurance Support for personal learning and development Unlimited vacation policy Culture of openness, honesty, and high standards How to Apply Click Apply for this job and send your application. What happens next: You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way. If we’re a good match, the next steps are: Test assignment Culture Fit interview with HR Technical interview with the hiring manager We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build. Does this sound like you? Send us a message — we read every application and will get back to you.

Опыт продуктовой аналитики в B2C подписочных сервисах (веб / мобайл)-глубокое понимание воронок и пейволлов. Реальные кейсы, когда ваши выводы на основе данных меняли продуктовые решения.