Вакансии

Location: Worldwide Workplace: remote RequirementsAffiliate marketing experience: proven experience in affiliate marketing, CPA networks, iGaming or betting, including working with affiliate partners and media buying teams.Commercial models: strong understanding of RevShare, including NGR calculations, fees and deductions, with practical experience negotiating Hybrid deals (CPA/Flat + RevShare) and agreeing commercial terms.Performance and traffic quality: strong understanding of FTDs, CR, ROI, LTV, Retention and cohort payback, with the ability to assess partner performance, identify suspicious or fraudulent traffic and find opportunities for optimisation.GEO expertise: experience working with Tier 1 and Tier 2 markets, with a good understanding of regional traffic characteristics, player behaviour, conversion rates and market dynamics.SEO traffic: practical experience working with SEO affiliates and organic acquisition channels, including assessing traffic quality, affiliate websites and conversion performance.Analytical tools: advanced Google Sheets or Excel skills and experience working with BI dashboards, preferably Metabase, to analyse affiliate performance and prepare reports.Communication and English: Upper-Intermediate English (B2) or higher, with the confidence to negotiate independently with international partners and discuss commercial terms and performance metrics. Experience using AI tools for research, analysis or communication would be an advantage.ResponsibilitiesOnboard new affiliates and manage day-to-day communication with existing partners.Structure and negotiate RevShare and Hybrid deals with customised caps and payout terms.Monitor traffic quality and player activity.Analyse campaign ROI, prepare performance reports, and monitor competitor offers and market trends.Use AI and internal tools to support research, analysis, communication and reporting.What we offerHigh salary (plus performance bonuses and salary revision);Remote work;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;Strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.

Ищем SMM-менеджера в комьюнити SMSTRETCHING! Нам нужен человек с инициативой, креативом и любовью к людям!

Location: Tokyo Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Enterprise Customer Success Manager joins Harvey's Customer Success team as the strategic partner for enterprise clients in Japan. Harvey is opening a Tokyo office in early 2027 and already works with leading Japanese firms, including Mori Hamada & Matsumoto, Nagashima Ohno & Tsunematsu and Mitsubishi Corporation. The team's mission is to drive deep product adoption, deliver measurable business outcomes and build lasting relationships with legal and professional services organizations deploying Harvey's AI platform. This role owns the end-to-end post-sales experience for a portfolio of high-value enterprise accounts, from onboarding through renewal and expansion, and partners with Sales, Product and Legal Engineering to turn customer needs into product value. Japanese customers are currently supported by the APAC Customer Success team from Sydney (TBC: scope of the Japan book and handover). This is a founding in-market role, so the person will help shape how Harvey runs customer success in Japan. WHAT YOU'LL DO - Own strategic account management for a portfolio of enterprise clients in Japan, driving adoption, retention and expansion. - Lead onboarding and implementation for new enterprise deployments, managing multi-stakeholder initiatives from scoping through go-live. - Build and run success plans based on usage data, customer health and business objectives to reduce churn risk and find growth. - Act as a trusted advisor on Harvey's AI capabilities through training, executive business reviews and workshops tailored to legal workflows, in Japanese and English. - Work with Sales, Product and Legal Engineering to bring customer feedback into roadmap priorities and align on shared account goals. - Develop scalable playbooks for the Japan customer success motion and contribute to the growth of Harvey's regional operations. WHAT YOU HAVE - At least 5 years in customer success, account management or strategic consulting within enterprise SaaS or technology, as a CSM with real account ownership. - Enterprise experience. Backgrounds limited to SMB or mid-market do not translate to major accounts. - Experience managing complex enterprise accounts with multiple stakeholders, including senior legal and executive leadership. - Strong analytical skills with customer health data, product usage metrics and business KPIs. - Executive presence and storytelling that hold a room, with the ability to influence technical and non-technical audiences. - Native-level Japanese and strong business English. - Experience with legal, professional services or regulated clients, or with AI and LLM products (preferred). - Based in Tokyo, with the ability to travel within APAC as needed. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GW1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Los Angeles, USA At Riot Games, Community Managers are responsible for providing game teams with strategic, upstream visibility into player needs and creative opportunities to exceed player expectations. For our Community, they are charged with ensuring players understand the current and future state of games. We strive to consistently and proactively manage player expectations and ensure we surprise and delight players at every opportunity. As a Community Management Intern, you’ll work with Riot Games’ community teams to help execute programs and initiatives that deepen community engagement, build strong influencer relationships, and deliver impactful marketing communications that inspire, delight, and inform players across all of Riot’s games. You’ll help ensure our communications are both globally aligned and locally relevant to players across social media and partner with creators and influencers to bring campaigns to life. Overall, you will be part of the core team that connects our players, our brand, and our product teams to grow an engaged player community deeply connected to all of Riot’s IP. Responsibilities: Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level Assist with the creation and execution of the communication strategy for players, including through social platforms and with our community of content creators Work with the global Publishing team to escalate player needs and provide visibility into specific behaviors and trends Help deliver player-facing opportunities and experiences that connect the community with key beats and events. Coordinate with global and regional partners to ensure consistent messaging and impactful campaign delivery. Track, analyze, and report on community, influencer, and social campaign impact to optimize future efforts. Required Qualifications: Currently enrolled in a college, university or non-degree program Graduating in the 2027 or 2028 calendar year Available to work full-time hours for the 12 week internship duration Experience or education in community management, influencer relations, marketing communications or related field Familiarity with League of Legends, VALORANT, or Riot’s IP Desired Qualifications: Experience with online gaming and/or digital content creation Familiarity with marketing communications planning and campaign integration Comfortable working in fast-paced, highly collaborative environments Work Authorization Candidates must be legally authorized to work in the United States for the duration of the program. This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you! Applications close Monday, January 4th, 2027 at 11:59pm PT Our Perks: Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience. Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming . It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. (Remote Only) The hourly rate for this internship is USD $33.94

Location: Los Angeles, USA Riot Games' social channels span across numerous platforms and services to support players all across the globe. They're the primary method of communication with our highly-engaged players, supporting product releases, updates, community feedback and, obviously, memes. As a Global Social Media Intern, you’ll work with Riot Games’ social media and community teams to help execute social media strategies that connect players with our games, brands, and communities around the world. You’ll support the day-to-day operations of Riot’s global social media ecosystem, including coordinating content and campaigns, maintaining channel tools and processes, and helping teams deliver timely, engaging, and player-focused communications. You’ll collaborate with regional and cross-functional teams to ensure our social media presence is globally aligned, locally relevant, and responsive to player conversations. Overall, you’ll play an important role in helping Riot build and maintain meaningful connections with players through social media, strengthening the communities surrounding all of Riot’s IP. Responsibilities: Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level Assist with the creation and execution of the communication strategy for players, including through social platforms Assist in maintaining social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation Help build a connection with existing players and potential new players, both with organic and paid strategies Support with global and regional social teams  with project organization, field international and cross-functional requests, oversee management of intake processes and policies. Monitor and escalate social media discussions and platform issues Required Qualifications: Currently enrolled in a college, university or non-degree program Graduating in the 2027 or 2028 calendar year Available to work full-time hours for the 12 week internship duration Experience or education in community management, influencer relations, marketing communications or related field Familiarity with League of Legends, VALORANT, or Riot’s IP Desired Qualifications: Experience with online gaming and/or digital content creation Familiarity with marketing communications planning and campaign integration Comfortable working in fast-paced, highly collaborative environments Work Authorization Candidates must be legally authorized to work in the United States for the duration of the program. This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you! Applications close Monday, January 4th, 2027 at 11:59pm PT Our Perks: Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience. Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming . It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. (Remote Only) The hourly rate for this internship is USD $35.00

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Manager, Customer Success , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success, , you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy. Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $124,800 — $210,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States; Seattle; New York; California; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role summary: The Managing Editor runs the operational engine of the editorial team. This role turns strategy and drafts into a functioning production pipeline across all content streams (thought leadership, developer content, customer stories, product marketing content, etc.). This person is most responsible for whether things ship on time and at a consistent bar. Core responsibilities: - In conjunction with Editorial Content Director, own and maintain the master editorial calendar across all content streams, sequencing work so there is no competition for the same limited writing capacity - Manage the brief-to-publish workflow: assigning work, setting deadlines, tracking status, unblocking bottlenecks - Own the review/approval routing for each content type: legal and PR for thought leadership, engineering/DevRel sign-off for developer content, customer and legal approval for customer stories, product marketing alignment for product content - Set and enforce production-level style and quality standards (distinct from the Content Strategist's audience/strategy standards) - Manage relationships with freelancers, contractors, and cross-functional SME contributors who feed content into the pipeline - Report to the Head of Editorial Content on throughput, capacity, and delivery risk - Own and manage the 24-hour review in the blog tracker - Run competitive and content-gap analysis to identify where the team's limited capacity should go - Ensures style guide story alignment (with Content Editor contributing) - Present editorial performance metrics to cross-functional stakeholders in conjunction with Editorial Director - Partner with Growth Marketing on content positioning alignment - Work with MarOps on attribution and any potential pipeline content Qualifications - 8+ years of experience in editorial or content operations - Experience running multi-stream or multi-format editorial pipelines (not just a single blog) FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery. WHAT YOU'LL DO - Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement. - Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI. - Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue. - Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs. - Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals. - Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion. WHAT YOU HAVE - 3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting. - Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets. - Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts. - Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews. - Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy. - Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment. COMPENSATION $115,000 - $130,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BS1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

• Source, recruit, and onboard top Forex affiliates, IBs, and media partners. • Proven affiliate management experience strictly within Forex / FX (Required).

— Привлекать вебмастеров, арбитражников, владельцев NSFW-TG-каналов, Reddit/X-площадок, OnlyFans-агентства и других партнёров. — Работать с партнёрскими сетями и прямыми контактами: подключать офферы, договариваться об условиях и масштабировать эффективные источники.

— Talablar: Instagram uchun post/reels/stories g'oyalar ishlab chiqa olish; Marketolog bilan birga ishlay olish;

Ищем комьюнити-менеджера, который возьмёт на себя коммуникацию с пользователями в социальных сетях, поддержание порядка в сообществах и взаимодействие с внутренними отделами компании. • Модерация Telegram-чатов и комментариев в VK, TikTok, Instagram.

Основная задача — подключать новых партнёров, развивать действующие сотрудничества и увеличивать объём выданных займов за счёт партнёрского трафика.

Задачи: — Организация и координация работы офиса для обеспечения его бесперебойного функционирования. — Ведение документооборота и работа с корреспонденцией. — Поддержка внутренней коммуникации и помощь в организации встреч и мероприятий. — Управление запасами офисных принадлежностей/продуктов и взаимодействие с поставщиками. — Обеспечение комфортной рабочей среды для сотрудников. Требования: — Опыт работы в аналогичной должности будет являться преимуществом, но не обязателен, так как предусмотрено обучение. — Знание английского и греческого языков. — Желание развиваться в сфере офисного администрирования. — Отличные организационные способности и внимание к деталям. — Умение работать в команде и поддерживать позитивную атмосферу. — Базовые навыки работы с офисными программами. — Готовность обучаться и адаптироваться к новым задачам. Условия: — Полная занятость с графиком 5/2. — Работа в динамичной и креативной команде. — Комфортное рабочее пространство, офис в Лимасоле.

• Создание, ведение и оптимизация кампаний в Facebook Ads на международных рынках со стратегией увеличения оборота без потерь в ROAS.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, UK About the department The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development. What you'll do The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Support and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements. Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs. Responsibilities Serve as primary technical support contact. Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase. Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership. Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements. Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews. Ability to travel up to 25% of the time. Ability to work one weekend every quarter. Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer. Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours. Understand client sentiment, own internal and customer facing escalations, and provide product support. Ensure support tickets are solved in a timely manner. Maintain and expand working technical knowledge of Cloudflare products. Single threaded owner of technical support issues, working with backend teams as needed. Work with global TAM’s to ensure coverage on critical issues. Ensure rapid Incident response. Assist with preparing and communicating CSRs and formal documentation for incidents and major issues. Examples of desirable skills, knowledge and experience Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc). Experience in security products and technologies (e.g Firewall, IPS, DDoS). Experience in system integration and multi-vendor environments & data center deployments. Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution. Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities. Have the business acumen of working with Fortune 500 companies and their leadership team. Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works. Passionate about Cloudflare products, helping customers, and building strong relationships across organizations. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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