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Location: Singapore Workplace: Hybrid At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and now expanding across Asia Pacific. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do - Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase - Generate a strong pipeline and exceed quarterly and annual targets - Build relationships with key stakeholders within accounts - Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact - Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team What we're looking for - 5+ years in a quota-carrying sales role - Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool - SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment - Strong written and verbal communication, presentation, and product demonstration skills - Highly autonomous with a bias for action. Owner’s mindset to quickly come up to speed on product, market, ICP, and unique differentiators What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms - Daily meal and coffee stipend on every workday - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM - Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/ - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - A video series: Conversations on Quality https://linear.app/quality - Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: Portland, Oregon Workplace: Remote Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY _________________________________________________ XDS is seeking a Territory Sales Manager to join us on this ground-floor opportunity to establish XDS in the North American market. This is a hands-on, field-based sales role focused on opening new dealer accounts and getting XDS bikes on shop floors across a defined territory. You’ll be out in-market most days, walking into stores, having real conversations with shop owners and managers, and building relationships face to face. This role is about laying the groundwork for XDS in North America and being the brand’s presence on the ground. The territory for this position will include Oregon and Washington. We welcome applicants from any of these states. What You’ll Do - Visit bike shops regularly to introduce XDS, open new accounts, and grow relationships - Prospect in person within your territory, including cold walk-ins - Take deals from first conversation through initial order - Train shop staff on product and positioning - Keep a pulse on competitors, pricing, and local market dynamics - Represent XDS in a professional, consistent way You’re a Great Fit With: - Experience in the cycling industry and with bicycle shops (mandatory) - 5+ years of territory/regional sales experience built on relationships, not just inbound leads - Ability to build interest and convert into sales - Comfort and flexibility with traveling, opening doors, and starting conversations in person - Strong organization and follow up skills - Background or interest in cycling or performance sports Success Metrics (1st Year) - Opening new dealer accounts - Hitting agreed revenue targets - Establishing active dealers and demo placements - Maintaining a healthy pipeline and consistent territory coverage _________________________________________________ Our Compensation and Benefits - Salary plus commission structure (expected OTE $125-175k) - Demo bike fleet and comprehensive travel allowances - Remote-focused role - Office space in beautiful Santa Monica, California

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the monthly and quarterly commission cycle, from pulling data and calculating commissions to validating payouts, getting approvals and handing off to payroll. - Investigate rep questions, document what you find, recommend fixes, and clear issues quickly so reps trust their payouts. - Work with Salesforce and data owners to keep source data clean, map new fields and deal types, and find upstream problems before they turn into payout errors. - Reconcile and audit payouts against payroll, bookings and plan terms every cycle. - Model the cost and payout impact of proposed plan changes and set up new plans in the system. - Automate manual steps, tighten SLAs and build reporting on attainment, payout cost and comp effectiveness. WHAT YOU’LL BRING - 5+ years in sales compensation, commissions operations or a closely related finance/RevOps role. - A track record of managing commission cycles across multiple regions, currencies, and payroll schedules, from data collection through payout validation, approvals, and payroll handoff. - Strong analytical skills, including payout modeling, data reconciliation, and investigating discrepancies against compensation plan terms. - Experience using Salesforce to pull and review sales data for commission calculations. - Ability to configure sales compensation tools to calculate, validate, and report commission payouts. - Clear, calm communication with sellers and leaders, including during difficult payout conversations. EVEN BETTER… - Familiarity with commission accounting, including accruals, journal entries, and month-end close. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development. Own Order Management across the Customer Lifecycle - Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms - Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting - Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge Accelerate usage tracking and reporting - Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents - Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer - Serve as the owner for usage questions from customers, Sales, and Agent Development Support our Deal Operations and Velocity - Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability - Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time Build the Operational Machine with us - Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them - Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models - Ramp from running standard processes to owning complex and ambiguous scenarios WHAT YOU’LL BRING - 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company - Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines - Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields - Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers - Ability to identify areas for improvement and build solutions using AI tooling - Based in San Francisco and able to work in-office with the team EVEN BETTER… - Experience with usage-based billing (commitments, overages, credits, true-ups) - Familiarity with Quoting and Contract Lifecycle Management tools - SQL or spreadsheet modeling skills - Exposure to sales compensation, revenue recognition, or partner and reseller billing - Experience at a high-growth company where you helped stand up a process from scratch OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia We are looking for a Senior DevOps / Platform Engineer to develop and operate GoMining's cloud platform. The primary focus of this role is GCP and Kubernetes , infrastructure and application delivery automation, and the reliability and security of production services. You will maintain and improve our existing infrastructure, contribute to the development of the next generation of our platform, and help product teams ship changes safely and efficiently. Responsibilities Develop and operate infrastructure in GCP , including GKE, virtual machines, networking, load balancers, storage, and managed services. Manage Infrastructure as Code with Terraform : develop modules, manage state and dependencies, ensure reproducible changes, and identify configuration drift. Operate Kubernetes : upgrade clusters and platform components, configure autoscaling, workload placement, network policies, and resource allocation. Develop CI/CD and GitOps using GitLab CI and Flux / Argo CD, automating builds, checks, deployments, controlled releases, and rollbacks. Build observability across metrics, logs, distributed tracing, and actionable alerting. Define and improve SLIs/SLOs together with engineering teams. Troubleshoot production incidents and performance issues, conduct root cause analysis, and eliminate recurring failure patterns. Implement least-privilege access, environment and service isolation, secure secrets management and rotation, and infrastructure audit controls. Maintain backup processes and regularly validate recovery of critical data and infrastructure according to agreed RPO/RTO . Help engineering teams prepare services for production, including health checks, resource configuration, telemetry, and deployment procedures. Optimize cloud infrastructure usage and costs while maintaining reliability requirements. Maintain infrastructure documentation, operational runbooks, and recovery procedures. Requirements Strong hands-on experience independently operating production infrastructure and Kubernetes , including upgrades, troubleshooting, and disaster recovery. Strong experience with GCP , including GKE, Compute Engine, VPC, IAM, and Cloud Storage; good understanding of Cloud SQL, Cloud Logging, and Cloud Monitoring. Hands-on experience with Terraform , including modules, remote state, locking, importing existing resources, and safely applying infrastructure changes through CI. Deep knowledge of Kubernetes and containerization : Deployments, StatefulSets, Services, Ingress, storage, requests/limits, probes, autoscaling, RBAC, and NetworkPolicy. Experience with Helm and Kustomize . Strong Linux administration skills, preferably Debian/Ubuntu: processes, systemd, filesystems, disks, and resource troubleshooting. Strong networking fundamentals: TCP/IP, DNS, HTTP(S), TLS, routing, NAT, load balancing, and firewalls. Ability to troubleshoot connectivity issues across applications, Kubernetes clusters, networks, and cloud services. Experience building CI/CD pipelines, preferably with GitLab CI , and strong understanding of Git and GitOps principles. Understanding of runner permissions, secrets protection, and production deployment controls. Automation skills with Bash and Python , including maintainable infrastructure scripts and API integrations. Experience with monitoring, logging, and alerting using tools such as Prometheus, Grafana, or Cloud Monitoring . Practical experience operating PostgreSQL and understanding Redis and RabbitMQ, including availability, connections, replication or clustering, backup, and recovery. Strong understanding of cloud security principles: least privilege, service accounts, Workload Identity, secrets management, network segmentation, and access auditing. Ability to independently deliver infrastructure changes to a validated production result, explain technical trade-offs, and collaborate effectively with Engineering and Security teams. Nice to Have Experience with Flux CD, Argo CD, Ansible, and HashiCorp Vault . Experience with OpenTelemetry and distributed tracing. Experience migrating infrastructure between clouds or Kubernetes clusters, including database migrations with limited downtime. Experience designing disaster recovery strategies and conducting recovery exercises. Cloud cost optimization and capacity planning experience. Experience with DigitalOcean, Hetzner, or AWS . Ability to read and troubleshoot JavaScript / TypeScript applications. Experience operating financial or payment services with strict requirements around access control, auditing, reliability, and data integrity. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Georgia; Serbia; Armenia; Cyprus We are looking for a Senior Content Manager to own and grow GoMining's social media presence across YouTube, Instagram, TikTok, X, LinkedIn, and Telegram . This is a hands-on role combining content strategy, production, distribution, community management, and growth. You will be responsible not only for reach and engagement, but also for turning social audiences into registered and paying users. We are looking for someone who understands both crypto culture and mainstream digital audiences, can translate complex products into compelling stories, and knows how to build content that performs. Responsibilities Content Strategy & Production Develop content strategies for different audiences, platforms, and markets. Adapt content to platform-specific formats, algorithms, and user behavior. Translate complex crypto, financial, and technical products into clear and engaging stories. Create and develop original content across short-form video, graphics, photos, threads, and other formats. Work closely with designers and video editors to produce high-quality content. Repurpose product updates, PR materials, and long-form content into platform-native social content. Own the content calendar and publishing workflow. React quickly to trends, news, and market events while maintaining a consistent brand voice. Growth & Performance Develop social media as a measurable acquisition and conversion channel. Own social KPIs across reach, engagement, traffic, registrations, and paying users. Set up and maintain tracking through UTMs, attribution, and analytics tools. Analyze performance, generate actionable insights, and continuously test new formats and growth hypotheses. Build and scale KOL and influencer collaborations — from sourcing and briefing to negotiation and ROI measurement. Experiment with unconventional organic growth mechanics where relevant. Align social activity with CRM, Retention, SEO, Performance Marketing, and PR. Community & Brand Monitor community sentiment and manage moderation across social channels. Support crisis communication and respond to scams, impersonation, negative feedback, and reputational risks. Work with Product, Design, Legal, and Leadership on large-scale multi-channel campaigns. Ensure content complies with regulatory requirements for financial and crypto products, including geo-restrictions and communication limitations. Requirements 4+ years of hands-on social media and content management experience. Proven experience growing YouTube, Instagram, TikTok, X, LinkedIn, and/or Telegram channels. Portfolio or case studies demonstrating measurable growth in reach, engagement, acquisition, or revenue. Experience working with large-scale B2C digital products. Proven ability to turn social media audiences into registered or paying users. Experience with crypto products and communication for both mainstream and crypto-native audiences. Strong understanding of social media analytics, attribution, UTMs, and funnel tracking. Experience working with KOLs and influencers. Ability to independently develop strategy, generate ideas, and manage content production. Strong understanding of platform trends, algorithms, and content formats. Near-native or native-level English (C1/C2), with excellent writing and editing skills. Would be a plus Experience growing and managing communities on Reddit. Experience with CoinMarketCap Community, CoinGecko, Binance Square, or similar crypto platforms. Experience with financial, fintech, investment, or other regulated products. Experience working with global B2C brands. Familiarity with AI tools for content creation, research, and workflow automation. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Georgia; Serbia; Armenia; Cyprus GoMining runs a portfolio, not a single product: Digital Miners, the GOMINING token, GoMining Card, Simple Earn, Wallet, Miner Wars, Academy, Travel, Launchpad and the VIP programme. Each of them ships, launches and promotes on its own rhythm — and today those messages reach the same user through the same channels without a single owner making sure they add up to one coherent story. That owner is this role. You'll sit at the centre of marketing as the connective layer between product go-to-market, brand, performance, content, CRM, community, design and PR. Half the job is orchestration: owning the communications calendar and running launches end to end, on time, across every channel. The other half is the message: making sure what we say about any product is clear, consistent, on-brand and worth a user's attention. This is a hands-on individual contributor role with company-wide visibility. You will not manage a team — you will manage the flow of work between several of them. What you’ll do Orchestration: own how communication gets made and shipped Own a single, company-wide marketing communications calendar: every product launch, feature release, campaign, promo and announcement in one place, with owners and dates. Build and fix the communications planning process so marketing can absorb a dense flow of product launches without things getting lost between teams. Run launches end to end, covering both product and brand comms. Take the go-to-market input from product marketing leads and turn it into a channel plan: CRM (email, push, in-app inbox), in-product surfaces, community, social, website and blog, app stores, paid support assets, PR, out-of-home. Then drive it to delivery. Write the briefs. Translate business goals into creative and content briefs that designers, motion designers and copywriters can actually execute against, with clear deliverables and deadlines. Be the single window into the design and production team. Prioritise, sequence and unblock requests instead of letting every stakeholder queue separately. Hold the timeline. Chase dependencies across product, legal, compliance and finance so assets are approved and live on the date we committed to. Close the loop: pull post-campaign results with the analytics and CRM teams, run the retro, and turn what you learn into the next brief. Campaigns and partnerships: take the brand beyond its usual channels Plan and run integrated 360 campaigns: one message, the right channels, launched together, on time and to a high standard. Drive special projects and integrations, from concept and partner selection through to production and results. Coordinate ambassador, celebrity, influencer and KOL partnerships, including long-term ambassador programmes with a series of activations, not just one-off placements. Manage the production side: external agencies, creative studios and production houses, timelines, budgets, contracts and usage rights. Coordinate joint communications with partners, collaborations and sponsorships. Support the Brand Director in rolling out the brand refresh across every touchpoint. Message: own what we say and how it sounds Build and maintain the messaging architecture across the portfolio: what each product promises, to whom, in what words, and how the products connect into one proposition. Turn technical and financial mechanics such as mining rewards, tokenomics, cashback, yields and VIP tiers into copy a first-time user understands without a glossary. Own tone of voice and message consistency in practice, not just in a deck: review outgoing communications against brand and messaging guidelines before they ship. Maintain the shared toolkit (messaging docs, key-message one-pagers, FAQ and objection handling, launch templates) so other teams stop reinventing product copy. Write and edit the high-stakes pieces yourself: launch announcements, product pages, campaign concepts, executive and partner-facing materials. Work closely with legal and compliance within the advertising and financial-promotion constraints of each channel and jurisdiction, so approved copy is also compliant copy. Track how competitors and the wider crypto and fintech market communicate, and bring back what’s worth noting. What success looks like First month: the calendar exists and is trusted; every product’s messaging is documented in one place; the brief-to-delivery process is running without you being chased. First 3 months: launches ship on schedule with a full channel set as the default, not the exception; message consistency across channels is visibly better; each launch produces a documented result and a next-step recommendation; the first integrated campaign or partnership project beyond our core channels is live or in production. Requirements 4+ years in marketing communications, integrated campaigns, brand communications or product marketing, either in-house at a tech, fintech, marketplace, consumer app or scale-up, or agency-side with comparable clients. Hands-on experience running integrated 360 campaigns at national or regional scale. Proven end-to-end ownership of multi-channel launches: you can walk us through campaigns you ran from brief to results, and say honestly what worked and what didn’t. Solid understanding of how production works: timelines, external contractors, budgets, approvals and rights clearance. Experience coordinating external agencies, creative studios or production houses. Genuine project management ability: prioritisation, dependency tracking, and working to deadlines and budget across teams you don’t manage. The ability to hold a high creative bar while saying no, moving a date, or telling a senior stakeholder their request is out of scope. Comfort with complex products: you enjoy the work of understanding a mechanic properly before writing about it. Data literacy: you read campaign performance and use it to change the next brief. Strong writing and editing in English (C1+). You’ll be assessed on real copy, not on adjectives in a CV. Fluent Russian. A portfolio or case studies of campaigns and projects you’ve led. Would be a plus Both agency and in-house tech experience. Experience with ambassador, celebrity or influencer partnerships, especially long-term contracts with a series of activations. Special projects, brand integrations, sponsorships or out-of-home campaigns. Experience with a rebrand, or building brand or messaging systems from scratch rather than inheriting a finished one. Experience in crypto, Web3, mining, trading, neobanking, payments or investment products. Familiarity with advertising restrictions on financial and crypto products across ad platforms and jurisdictions. Additional languages. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: United Kingdom As a Pre-Sales Engineer, you will be responsible for securing the technical 'win' in Mid-Market and Enterprise client organizations, inspiring them to choose Action1. The ideal candidate is results-oriented and highly driven, with a strong focus on both personal and team success, aiming for exceptional professional growth. Key responsibilities: Drive deals to closure through pre-sales support and technical account management. Conduct technical qualifications of prospects by thoroughly understanding their business and technical needs. Deliver client-specific product demonstrations. Support our sales team and customers primarily in the EMEA regions Requirements Essential system administration experience, with the ability to assist IT administrators in recognizing Action1 as their preferred patching solution. 1-3 years of B2B pre-sales experience (preferred but not mandatory). Strong understanding of IT administration and security principles. Ability to work both independently and collaboratively as part of a team in a fast-paced, dynamic environment. Genuine interest in information technology and systems administration, with a passion for staying updated on industry trends. Benefits Fully remote work, giving you the flexibility you need in the modern world A multitude of interesting challenges and opportunities. Non-stop professional growth and learning of new technologies. Stable income and flexible working hours, opportunities for promotion. Friendly and professional peers.

Location: Metn, Lebanon Toters is a tech-driven e-commerce and delivery platform that connects local merchants and shoppers, creating a vibrant network focused on customer satisfaction. Our commitment to excellence fuels continuous innovation, enhancing the shopping experience and ensuring every order is fulfilled with convenience and efficiency. By leveraging advanced technology, we support our merchants, simplify our shoppers’ experiences, and better serve our customers every day. We are seeking a proactive and collaborative Business Development Associate from Saida to join our dynamic team. In this role, you will play a vital part in expanding our merchant network and fostering long-term relationships. Your primary responsibilities will include identifying and approaching potential merchants, showcasing the value of joining the Toters platform, and supporting a seamless onboarding process. Responsibilities: • Lead the acquisition of top restaurant and local store partners, engaging with key contacts and generating leads through various outreach methods. • Understand the unique needs of each partner, proposing tailored solutions and presenting the benefits of Toters’ products and services to maximize their potential on our platform. • Support data-informed negotiations, track KPIs, and prepare internal reports to monitor progress toward set objectives. • Conduct market research and competitive analysis to identify trends and opportunities, collaborating with the marketing team on campaigns that attract potential merchants. • Gather feedback from merchants and customers to identify areas for platform and service improvements, ensuring a smooth onboarding experience. • Attend industry events and networking functions to build relationships within the local business community and strengthen connections with existing merchants. • Utilize CRM tools to manage pipelines, maintain accurate records, and collaborate with internal teams to enhance the overall merchant experience. Requirements: • Experience in business development, sales, or a related role, preferably within e-commerce or delivery services. • Strong problem-solving and analytical skills, with experience using data analysis tools. • Familiarity with CRM software and MS Office, particularly MS Excel. • Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required. • Effective verbal and written communication abilities. • Goal-oriented, with a focus on achieving business development objectives. • Adaptable to changing circumstances and a fast-paced environment. • Knowledge of the local market and trends is an advantage. • BA/BS degree in Business Administration, Sales, or a related field.

Location: Kurtköy, Turkey D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Turkish and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Sydney, Australia FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Customer Support Specialist in our Sydney office - a certified Great Place to Work® . The Customer Support Specialist plays a key role in delivering a smooth and professional client experience by assisting customers with their queries across phone, email and live chat, while guiding them on our products, website and trading platforms. The role is important in building client trust, resolving issues efficiently and ensuring customers receive the support they need throughout their trading journey. Reporting to: General Manager Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company’s website and trading platforms Communicating with clients regarding the company’s products and services via telephone, email and live chat Assisting other departments Candidate Profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX, CFD industry will be considered advantageous A team player with excellent communication skills Fluency in English is essential Knowledge of additional language will be an advantage but not essential Ability to work on public holidays Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Free access to multiple sports and wellness facilities across the country A day off on your Birthday Journey to FP Markets: Interview with People Function member (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Georgia; Poland; Montenegro Who we need Emerging Travel Group is a global travel-tech company that builds and operates online travel products and booking platforms for travelers, travel professionals, and accommodation partners across international markets. Working at the intersection of technology and travel, the team is focused on delivering reliable booking experiences and strong partner connectivity across the platform. As a Middle Combi QA Engineer on the International CRM team, you'll work on our internal CRM — the central workspace for the entire customer support and business teams, where they communicate with clients, resolve requests, and manage their daily work. The product is rich in business logic and integrations: from HubSpot and voice bots to telephony, email, and internal AI/LLM services. You'll combine manual testing with automation in Python using a ready-made framework, work closely with product managers, developers, and system analysts, and verify that data flows correctly between the CRM and neighboring services. The role is a great fit for a QA engineer who adapts easily to change, enjoys working independently while knowing when to ask for help, and wants to grow across different product areas. Requirements Solid experience in manual testing and test design. Experience with test automation. Python is preferred; if you work with another language, you'll need to be ready to switch to Python during the probation period. Understanding of REST architecture and experience in API testing. Experience in integration testing and verifying data consistency between systems is a plus. English at B2 level or higher. Flexibility, openness to change, and a desire to grow. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation.

Location: Dubai, United Arab Emirates About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Skills & Qualifications Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Germany The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Barcelona, Spain RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As an Account Manager you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market. This is a remote position open to candidates based in Catalonia, Spain. What You’ll Do: Expand and consolidate presence in the assigned territory; Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; Collaborate with the sales team to identify and grow opportunities within the territory; Follow-up with existing and new partners in order to provide system training; Position the brand within the travel trade through ongoing product presentations and networking events; Address incident issues, ensuring partners support; Payments control: oversee and ensure accuracy in transaction processing; Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market & competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Maximize and develop API deals with the potential and existing partners. Requirements Must have: Relevant Experience . Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry; Market Knowledge . In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Competence in API technology deals is a plus. CRM knowledge. Language knowledge. Fluent in Catalan & Spanish. Intermediate English; other languages are advantageous; Travel Requirements . Up to 50% of travel time may be required; Must have a car/motorbike and valid driver's license. Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Georgia; Montenegro; Vietnam; Thailand We are looking for a Technical Support Specialist ! Key responsibilities 1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT. 2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier. 3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations. 4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives. Requirements 1. Experience in technical support, integrations, or IT operations. 2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions. 3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem. 4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus. 5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML. 6. Basic SQL skills for independently querying and validating data. 7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence. 8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience. 9. Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication. 10. Ability to document solutions and contribute to continuous process improvement. Preferred skills Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus. Benefits Opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy

Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. We are seeking an experienced Program Manager for a critical pillar of our Program Management function: Commercialization. This role will transform our commercial infrastructure into a revenue accelerator, building and executing the operational leverage that enables Anthropic to maintain velocity as we scale. You'll be responsible for managing and enhancing processes that support rapid product growth. The ideal candidate combines strategic thinking with operational excellence, someone who can both envision where we need to be in 12 months and build the infrastructure to get us there. Responsibilities Play a central role on the team that runs Anthropic's programs for Commercial Launches — helping evolve an established launch motion into a scalable, well-instrumented program that keeps pace with an accelerating product roadmap Run launches end-to-end through the Commercial launch process: lead intake and scoping for your portfolio of launches, translate each into its commercial-readiness requirements (pricing, billing, tax, marketplace, compliance and selling motions), and collaborate with product teams to develop paths to launch Identify where launches slow down today and drive resolution to prevent them from recurring: propose and implement process and system changes, clarify ownership, drive completion across partner teams like, Product, Engineering, Finance, Legal, and GTM. Build specific program components that don't exist yet — launch tiering, readiness criteria, playbooks, templates, SLAs; and develop training that shifts programs from late-stage gatekeeper to early-stage partner Take ownership of major program-improvement workstreams such as instrumentation (pipeline visibility, readiness scorecards, guides, throughput and cycle-time metrics) or workflow tooling and automation (intake, tracking, approvals, status) in partnership with Engineering and systems teams Work cross-functionally with Product, Engineering, Finance, and GTM teams to design clear interfaces and processes that span multiple teams You may be a good fit if you have Experience building and running new product introduction processes Experience building capabilities and solutions that enable launching in new ways, from pricing to geographies 10+ years of experience in operations, with demonstrated success in billing, payments, or commercial operations (high-volume SaaS experience a plus) Strong working knowledge of billing systems, subscription management, and payments platforms Proven track record of building and scaling operational programs in high-growth environments — taking things from 0-1 and then scaling beyond Willing to roll up your sleeves and do the operational work of building while also leading a team Experience with automation initiatives and partnering with engineering teams to build operational tooling Strong analytical abilities, problem-solving skills, and the ability to demonstrate ROI on operational programs Excellent cross-functional collaboration skills with the ability to influence stakeholders across GTM, Finance, Product, and Engineering Adaptability and comfort working in fast-paced, ambiguous environments where you need to balance multiple priorities simultaneously Excitement about building the operational backbone that enables Anthropic to stay on the exponential The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Sierra’s Applied Research team advances the quality, speed, and cost efficiency of the models powering our agents across a wide range of tasks. Our work spans post-training open-weight models for specialized capabilities and pioneering new approaches to voice AI, turning research breakthroughs into reliable production systems. WHAT YOU’LL DO - Tackle unsolved applied AI and ML problems. Pushing the boundaries of post-training, voice AI, and long-horizon task execution, building agents that can reason, adapt, and reliably carry out complex tasks for customers. - Determine when to build specialized models and when to use externally provided frontier intelligence, balancing quality, speed, and cost to deliver customer value. - Turn ambiguous product and customer problems into well-framed machine learning problems. - Develop, fine-tune, evaluate, and deploy models that improve Sierra’s customer-facing AI agents. - Advance our post-training work, from supervised fine-tuning toward reinforcement learning and long-horizon optimization. - Build rigorous evaluations that connect model performance to real-world agent quality. - Work with large-scale, proprietary datasets spanning text and audio interactions. - Collaborate across Sierra while taking ideas from experimentation through production deployment and customer impact. WHAT YOU’LL BRING - Strong experience building and deploying production machine learning and AI systems. We welcome backgrounds across applied ML, including search, ranking, recommendations, advertising, language, and speech. - Excellent judgment in framing product problems as ML tasks and selecting the simplest & most effective approach. - Experience working deeply with data, experimentation, evaluation, and model iteration. - A practical, evidence-driven approach to ML, with strong judgement around when a problem calls for modeling and when a simpler solution will deliver the best outcome. - The ability to operate with high agency and work across the stack when needed to deliver an outcome. - Alignment with Sierra’s values, including Craftsmanship, Customer Obsession, and Competitive Intensity. - A degree in computer science, machine learning, or a related field, or equivalent professional experience. EVEN BETTER… - Experience with supervised fine-tuning or reinforcement learning. - Experience in search, ranking, recommendations, or advertising systems. - Experience training and deploying language, speech, or multimodal models. - Experience designing model evaluations tied to real-world product outcomes. - Experience working with large-scale consumer datasets or high-volume ML products. - Contributions to applied ML research or benchmarks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.