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Location: Worldwide What do most companies do after crossing $1 million in annual recurring revenue? They raise a glass, then raise their prices, then chase 2… then 5… then 10 million. That’s not what we did. We’re in control of our future, and we can decide to do it differently - because we’ve built a company that’s profitable, without VC ownership. So, we don’t have to rush off the cliffs that kill so many startups. For us, 2025 is the year of the backward move - the year of transformation. We’re strengthening our foundations so we can go much faster after. We’re hugely ambitious about our product - and so our small but mighty team is looking for an engineering leader who will bring a deep heart to their work, be hands-on with building in our current phase, and keep growing with us on the adventure of a lifetime. Our customers love our product. But we have so much more work to do with it. Making it ready for our upcoming AI Coach that will completely revolutionize how people learn chess. Making it ready to serve millions of chess lovers who come to ChessMood to improve their game. Maybe you could be the person to help us do that? ⚒️ What You’ll Do? Probably, start by auditing everything and telling us where we should begin? 🙂 Here are the things we already have in mind: Audit our existing architecture and decide what to rebuild vs. refactor Build, coach and grow a modern engineering team for the AI era Set technical standards, systems, and deployment practices Collaborate directly with the CEO on product strategy and priorities Work closely with our AI Coach and product teams to bring new features to life Make technical decisions with a long-term ownership mindset Ensure speed, reliability, and scalability across the entire platform And do everything else needed to shape ChessMood’s next stage of growt ✅ YOU MIGHT BE THE RIGHT FIT IF YOU HAVE… Love and deep interest in chess! We’re serving an audience of 600+ million chess players. The deeper your interest in chess, the more first-hand empathy can go into our product, and the domain knowledge will help you to work effectively with our in-house GMs and IMs as we build our AI coach. Experience and pragmatism with AI-written code. We want to be efficient and nimble as we scale. As frontier LLMs continue to improve, you’ll be iterating how our team uses Cursor / GitHub Copilot / Windsurf (etc.), to manage its downsides but also take advantage of its appropriate use cases. Emotional intelligence with strong communication skills. You’ll be working with lots of us - engineers, the CEO, and cross-functional peers - and so it’ll help if you can communicate and build relationships across all areas. Ideally: full-stack competency. Whilst we might grow our team with specialists, you’ll be hands-on across our stack at the start - so you’ll need to know enough to be able to make architectural decisions, create sensible prompts and verify outputs. ❌YOU SHOULD SKIP THIS IF… - You’re not into chess - You prefer being a lone wolf instead of building a team - You’re looking for a standard 9–5 office job with a task list 😍 Why You’ll Love Working Here Customer love and product pride. We get such strong testimonials, that sometimes people on the outside think we’ve faked them! Deeply committed teammates. Most of our team has been here for 4+ years, and we care about each other a lot! High trust and autonomy. You’ll be our trusted expert, leader and decision-maker on technology. Grow and learn - holistically. We value this far more than skills - we also value wisdom and character . And much more… Otherwise if we list all, it’ll be a 1-hour read 😊 ♥️ What We Value and How We Live Soul Doing the right thing, even when no one is watching. We put our heads on the pillow in peace. Heart We bring joy, passion, and love into everything we do. Growth We grow ourselves, improve our services, and uplift ChessMood Family members. Every day. One step at a time. Serve We serve with our soul and heart, sharing joy and knowledge. To each other and to the ChessMood Family. Excellence We don’t pursue perfectionism. But we keep “a minimum 8 out of 10 standard” in everything we do. Courage We don’t do what others expect. We listen to our soul and heart, and act with courage, even when the world doesn’t approve. Family We change the world by starting from us. We create a beautiful world within the world and inspire others to truly enjoy this gift of life. 📩 How to Apply If your heart is beating faster after reading all this, you feel “OMG, I want to join ChessMood” — please click the “Apply” button below, and tell us about yourself. We can’t wait to find that ONE person and scream, “YEAH, FINALLY!” With best wishes and love, ChessMood Team

Location: Auckland, New Zealand About Intellect At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia. We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle. Why Join Us? Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect Competitive compensation & attractive perks Minimal admin burden — we handle scheduling, billing, client matching Regular supervision & CPD included Diverse client base — from local employees to regional/global Fortune 500 companies Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership Inclusive and diverse environment — we welcome professionals from all backgrounds and are committed to fostering belonging and representation across our global community What You’ll Do Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment) Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed Facilitate webinars and in-person seminars (optional) Support employees with wellbeing, stress, and resilience Collaborate with Intellect’s internal clinical team to improve EAP programs Requirements Counsellors: Master’s in Counselling Active membership/registration with NZAC. Clinical Psychologists: Master’s in Clinical Psychology from an APAC-accredited program General registration with the NZ Psychologists Board (HPCA Act) to practice psychology​ Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program) Nice to Haves Background in managerial or leadership support (e.g., coaching managers, HR advisory) Prior EAP or workplace counselling experience Additional languages Flexibility for occasional onsite sessions Let’s Talk This is more than a job. It’s your chance to: Work with a global provider network Broaden your clientele base beyond local users Grow your career outside of sessions through research, content, and webinars Access supervision & CE most EAPs don’t provide If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you.  Apply today and join Intellect in transforming workplace mental health across the country and beyond.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organizations. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across program delivery, fundraising, research, and operations. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the nonprofit landscape. The ideal candidate will be an exceptional salesperson with a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products in the nonprofit sector, you will help organizations amplify their social impact while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within nonprofit organizations. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases within nonprofit program departments, development offices, research centers, and administrative functions. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge Navigate complex stakeholder ecosystems including executive directors, board members, program officers, IT departments, and procurement committees to build consensus and secure strategic deals Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency Build strategic relationships with nonprofit technology platforms, consultants, and sector influencers to expand market reach and create partnership opportunities You may be a good fit if you have: 3+ years of experience prospecting and closing leads, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach Familiarity working within complex sales cycles, selling to technical and non-technical stakeholders, and securing strategic deals by understanding multifaceted requirements and crafting tailored solutions Success as a strategic business advisor, deeply understanding customer needs and creating innovative solutions that align with their vision and help them succeed Exposure to negotiating complex, customized commercial agreements with multiple stakeholders Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities Interest in or passion for social impact and mission-driven work. You feel strongly about ensuring frontier AI systems are developed safely and ethically Strong candidates may also have: Experience selling to or working with nonprofit organizations, foundations, or government agencies Understanding of nonprofit operations, including budget cycles, grant funding, and procurement processes Familiarity with nonprofit technology ecosystems, including CRMs (Salesforce NPSP, Blackbaud), fundraising platforms, and program management tools Active involvement in the nonprofit community through board service, volunteering, or prior employment Experience navigating procurement frameworks with budget constraints and multiple approval layers Track record of building strategic partnerships with foundations or corporate giving programs Understanding of specific nonprofit verticals (healthcare, education, human services, environment, arts & culture) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Athens, Greece Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch-speaking Customer Representative to join their teams in Greece. Position: Customer Service Representative Location: Athens, Greece Work model: On-site, 100% (possibility of Work From Home, performance depedent and upon finalizing onsite training) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from clients / guests Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication. Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/fluent in Dutch & fluent in English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week. BENEFITS: Excellent remuneration package based on experience, skills and performance Relocation support Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Guidance and tools to reach your full potential And many more! And many others!

Location: Athens, Greece; Thessaloniki, Greece; Heraklion, Greece; Larissa, Greece; Patras, Greece Workplace: fully David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch-speaking Customer Representative to join their teams in Greece. Position: Customer Service Representative Location: Remote, Greece Work model: Remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from clients / guests Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication. Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/fluent in Dutch & English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Based in Greece with stabile internet connection Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Performance bonus Guidance and tools to reach your full potential And many more!

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth. About the Opportunity As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes. Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables. You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you. What You'll Be Doing Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it! Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users Manage your product dashboard by tracking all your product data metrics Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience Ensure that there are effective internal tools in place for any new product launch What We Look For In You Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody Visionary for trending and future crypto market needs and payments industry changes Product innovator that can achieve business goals with unique product offering and business models Previous experience designing and building payments systems and understanding of risk management associated with these payment options Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations Bachelor's degree in Computer Science, Engineering, or a related technical discipline Nice to Haves Past experience working with payments systems or crypto platforms is strongly preferred Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. That's why we are seeking an exceptional Detection and Response engineer that will be on the frontlines to build solutions to monitor for threats, rapidly investigate incidents, and coordinate response efforts with other teams. In this role, you will have the opportunity to shape our security capabilities from the ground up alongside our world-class research and security teams. Responsibilities: Lead cybersecurity Incident Response efforts covering diverse domains from external attacks to insider threats involving all layers of Anthropic’s technology stack Develop and deploy novel tooling that may leverage Large Language Models to enhance detection, investigation, and response capabilities Create and optimize detections, playbooks, and workflows to quickly identify and respond to potential incidents Review Incident Response metrics and procedures and drive continuous improvement Work cross functionally with other security and engineering teams Note: This position will require participation in an on-call rotation You may be a good fit if you: 3+ years of software engineering experience, with security experience a plus and/or 5+ years of detection engineering, incident response, or threat hunting experience A solid understanding of cloud environments and operations Experience working with engineering teams in a SaaS environment Exceptional communication and collaboration skills An ability to lead projects with little guidance The ability to pick up new languages and technologies quickly Experience handling security incidents and investigating anomalies as part of a team Knowledge of EDR, SIEM, SOAR, or related security tools Strong candidates may also have experience with: Experience performing security operations or investigations involving large-scale Kubernetes environments A high level of proficiency in Python and query languages such as SQL Experience analyzing attack behavior and prototyping high quality detections Experience with threat intelligence, malware analysis, infrastructure as code, detection engineering, or forensics Experience contributing to a high growth startup environment Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dhahran, Saudi Arabia; Mumbai, India; Delhi, India Eram Talent is actively seeking a knowledgeable and experienced Project Engineer (EPC) to join our team for a prominent company within the Engineering, Procurement, and Construction (EPC) sector. The ideal candidate will be responsible for managing and overseeing projects through all phases of the EPC process. This role will involve ensuring that projects are delivered on time, within budget, and in compliance with quality and safety standards. As part of ERAM Group, E-Talent is an independent Talent Acquisition Consultancy committed to connecting top-tier professionals with outstanding opportunities across various domains including Engineering, Oil & Gas, Infrastructure, and Construction. This is an exciting opportunity for an ambitious engineer to drive impactful projects within a dynamic environment. Responsibilities 1. Technology and Engineering Management 1.1 Assist the Project Manager in reviewing project basic engineering design documents, ensuring full compliance with Saudi Aramco design standards (e.g., SAES, SAMSS, SABP) and project specifications. 1.2 Coordinate design work across various disciplines (Process, Piping, Mechanical, Electrical, Instrumentation, Civil, etc.), chair or participate in key technical coordination meetings, and resolve interface conflicts and technical challenges during the design phase. 1.3 Manage the flow, approval, and archiving of project technical documents, ensuring the accuracy and completeness of all engineering deliverables. 1.4 Lead or participate in the technical evaluation of Technical Queries (TQs), Material Substitution Requests (SRM), and Change Requests (CRs), and follow up on the Saudi Aramco approval process. 2. Procurement and Supplier Coordination 2.1 Provide technical support to assist in the preparation of procurement technical specifications for key equipment and materials. 2.2 Participate in the technical bid evaluation of key suppliers. 2.3 Review technical documents submitted by suppliers (such as drawings, data sheets, calculation reports, ITP), ensuring they meet project requirements. 2.4 Coordinate the resolution of any technical issues arising during equipment manufacturing. 3. Construction and Pre-Commissioning Support 3.1 Provide comprehensive technical support to field construction, resolving technical challenges encountered during construction. 3.2 Review the technical feasibility of Construction Method Statements. 3.3 Manage engineering changes within the project scope, assess the impact of changes on cost, schedule, and technology, and strictly adhere to the change management process. 3.4 Participate in onsite system Mechanical Completion checks, ensuring installation work conforms to design intent and specifications. 3.5 Support pre-commissioning and commissioning activities by providing necessary technical documents and guidance. 4. Planning, Scheduling, and Reporting 4.1 Assist the Project Manager in developing and controlling the project's engineering schedule. 4.2 Prepare and submit weekly/monthly engineering technical progress reports to the Project Manager and the client (Saudi Aramco). 4.3 Identify and assess project technical risks and propose mitigation measures. 5. Compliance and Standards 5.1 Ensure all engineering activities strictly comply with Saudi Aramco's Health, Safety, and Environment (HSE) policies and procedures. 5.2 Ensure the entire project process conforms to Saudi Aramco's Quality Management System requirements. 6. Communication and Coordination 6.1 Act as one of the primary points of contact for daily technical communication with the client's (Saudi Aramco) engineers. 6.2 Effectively coordinate work between the internal design team, procurement team, construction team, and subcontractors. Requirements 1. Education and Professional Qualifications Bachelor's degree or higher, majoring in Petroleum Engineering, Chemical Engineering, Mechanical Engineering, or a related engineering field. Possession of PMP (Project Management Professional), Chartered Engineer, or equivalent certification is preferred. 2. Work Experience 2.1 Minimum 8-10 years of project engineering experience in the oil, gas, or petrochemical industry, including at least 5 years in a Project Engineer or similar technical coordination role on large-scale Saudi Aramco petrochemical EPC projects. In-depth understanding and practical experience with Saudi Aramco standards, processes, and culture are required. 2.2 Project experience in oil-gas separation, production enhancement, gathering and distribution stations, or similar upstream/midstream facilities is preferred. 3. Knowledge and Skills 3.1 Proficiency in at least one core engineering discipline (e.g., Process, Piping, or Mechanical) and familiarity with the fundamentals of other related disciplines. 3.2 Thorough understanding of the project lifecycle, from conceptual design to mechanical completion and commissioning. 3.3 Familiarity with international engineering standards (e.g., ASME, API, ANSI, IEC) and Saudi Aramco-specific standards. 3.4 Proficient in MS Office (especially Word, Excel, PowerPoint). 3.5 Proficient in project management software (e.g., Primavera P6 or MS Project). 3.6 Familiarity with common engineering design software and document management systems (e.g., SPF, Aconex). 3.7 Fluent in both English and Arabic, with both languages serving as working languages. 4. Core Competencies and Personal Attributes 4.1 Ability to communicate clearly and effectively with technical experts, management, and clients. 4.2 Ability to analyze complex problems under pressure and propose practical solutions. 4.3 Ability to lead cross-functional teams in resolving technical issues, even in the absence of direct reporting lines. 4.4 Capable of managing multiple tasks and large volumes of technical information simultaneously. 4.5 Adaptability to fast-paced, high-demand project environments, and ability to navigate cultural differences and work challenges. 4.6 Strong sense of responsibility and commitment to achieving project goals. Benefits Job Location: Ningbo, China & Saudi Haradh Contract Period: 1 to 3 years depending on the project and performance. Visa: Business visa will be provided by the Client.

Location: San Francisco, CA | New York City, NY; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's research teams are pushing the boundaries of AI safety and capability research, and they need exceptional tools to do their best work. As a Software Engineer on the Research Tools team, you'll build the infrastructure and applications that enable our researchers to iterate quickly, run complex experiments, and extract insights from frontier AI systems. This role sits at the intersection of product thinking and full-stack engineering. You'll work directly with researchers and engineers to deeply understand their workflows, identify bottlenecks, and rapidly ship solutions that multiply their productivity. Whether you're building human feedback interfaces for model evaluation, creating platforms for experiment orchestration, or developing novel visualization tools for understanding model behavior, your work will directly accelerate our mission to build safe, reliable AI systems. We're looking for someone who can operate with high agency in an ambiguous environment—someone who can be dropped into a research team, quickly develop domain expertise, and independently drive impactful projects from conception to delivery. No ML or Research experience is required Responsibilities Build and maintain full-stack applications and infrastructure that researchers use daily to conduct experiments, collect feedback, and analyze results Partner closely with research teams to understand their workflows, pain points, and requirements, translating these into technical solutions Design intuitive interfaces and abstractions that make complex research tasks accessible and efficient Create reusable platforms and tools that accelerate the development of new research applications Rapidly prototype and iterate on solutions, gathering feedback from users and refining based on real-world usage Take ownership of complete product areas, from understanding user needs through design, implementation, and ongoing iteration Contribute to technical strategy and architectural decisions for research tooling Mentor other engineers and help establish best practices for research application development You may be a good fit if you Have 5+ years of software engineering experience with a strong focus on full-stack development Excel at rapid iteration and shipping—you can move from concept to working prototype quickly Have experience building tools, platforms, or infrastructure for technical users (engineers, researchers, data scientists, analysts, etc.) Demonstrate high agency and ability to operate independently in ambiguous environments Can quickly develop deep understanding of complex technical domains Have strong product instincts and can identify the right problems to solve Are proficient with modern web technologies (React, TypeScript, Python, etc.) Have a track record of building user-facing applications that are actually used and loved by their target audience Communicate effectively with both technical and non-technical stakeholders Care about the societal impacts of your work and are motivated by Anthropic's mission Strong candidates may also have Experience building research tools, scientific software, or experimentation platforms Background in machine learning, AI research, or working closely with ML researchers Founded or been an early engineer at a startup, particularly one focused on developer or researcher tools Built open-source tools or platforms with active user communities Experience with data visualization, interactive interfaces, or novel interaction paradigms Contributed to engineering platforms or internal tooling at scale (similar to Heroku, Vercel, or other platform-as-a-service products) Experience leveraging AI/LLMs to build more powerful or efficient tools Previous work in creative tools, artist tools, or other domains requiring deep user empathy Domain knowledge in areas like human-computer interaction, systems safety, or AI alignment Representative projects Building interfaces for collecting and managing human feedback on model outputs at scale Creating experiment orchestration platforms that make it easy to launch, monitor, and analyze complex research runs Developing visualization tools that help researchers understand model behavior and identify failure modes Designing reusable components and frameworks that enable rapid development of new research applications Building sandboxed execution environments for safely running AI-generated code The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. We’re looking for researchers and engineers to join our efforts. People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks using “microscopes” we build, or as treating neural networks as binary computer programs we're trying to "reverse engineer". A few places to learn more about our work and team at a high level are this introduction to Interpretability from our research lead, Chris Olah ; a discussion of our work on the Hard Fork podcast produced by the New York Times, and this blog post (and accompanying video) sharing more about some of the engineering challenges we’d had to solve to get these results. Some of our team's notable publications include A Mathematical Framework for Transformer Circuits , In-context Learning and Induction Heads , Toy Models of Superposition , Scaling Monosemanticity , and our Circuits’ Methods and Biology papers. This work builds on ideas from members' work prior to Anthropic such as the original circuits thread , Multimodal Neurons , Activation Atlases , and Building Blocks . We aim to create a solid foundation for mechanistically understanding neural networks and making them safe (see our vision post ). In the short term, we have focused on resolving the issue of "superposition" (see Toy Models of Superposition , Superposition, Memorization, and Double Descent , and our May 2023 update ), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent work found millions of features in Sonnet, one of our production language models, represents progress in this direction. In our most recent work, we develop methods that allow us to build circuits using features and use this circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks. We often collaborate with teams across Anthropic, such as Alignment Science and Societal Impacts to use our work to make Anthropic’s models safer. We also have an Interpretability Architectures project that involves collaborating with Pretraining. Responsibilities: Develop methods for understanding LLMs by reverse engineering algorithms learned in their weights Design and run robust experiments, both quickly in toy scenarios and at scale in large models Create and analyze new interpretability features and circuits to better understand how models work. Build infrastructure for running experiments and visualizing results Work with colleagues to communicate results internally and publicly You may be a good fit if you: Have a strong track record of scientific research (in any field), and have done some work on Interpretability Enjoy team science – working collaboratively to make big discoveries Are comfortable with messy experimental science. We're inventing the field as we work, and the first textbook is years away You view research and engineering as two sides of the same coin. Every team member writes code, designs and runs experiments, and interprets results You can clearly articulate and discuss the motivations behind your work, and teach us about what you've learned. You like writing up and communicating your results, even when they're null To learn more about the skills we look for and how to prepare for this role, see our blog post – So You Want to Work in Mechanistic Interpretability? Familiarity with Python is required for this role. Role Specific Location Policy: This role is based in San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Note: we don't have open Research Manager positions on the Interpretability team at this time. However, we're actively growing our team of Research Engineers and Research Scientists . If you're excited about interpretability research and open to an individual contributor role, we encourage you to apply. About the Interpretability team When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team’s mission is to reverse engineer how trained models work, and Interpretability research is one of Anthropic’s core research bets on AI safety. We believe that a mechanistic understanding is the most robust way to make advanced systems safe. People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks, or as treating neural networks as binary computer programs we're trying to "reverse engineer". We aim to create a solid scientific foundation for mechanistically understanding neural networks and making them safe (see our vision post ). We have focused on resolving the issue of "superposition" (see Toy Models of Superposition , Superposition, Memorization, and Double Descent , and our May 2023 update ), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent work which found millions of features in Claude 3.0 Sonnet, one of our production language models, represents progress in this direction. In our most recent work , we developed methods that allow us to build circuits using features and use these circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Claude Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks. A few places to learn more about our work and team are this introduction to Interpretability from our research lead, Chris Olah, Stanford CS25 lecture given by Josh Batson, and TWIML AI podcast with Emmanuel Ameisen. Some of our team's notable publications include and our Circuits’ Methods and Biology papers, Scaling Monosemanticity: Extracting Interpretable Features from Claude 3 Sonnet , Towards Monosemanticity: Decomposing Language Models With Dictionary Learning , A Mathematical Framework for Transformer Circuits , In-context Learning and Induction Heads , and Toy Models of Superposition . This work builds on ideas from members' work prior to Anthropic such as the original circuits thread , Multimodal Neurons , Activation Atlases , and Building Blocks . About the role As a manager on the Interpretability team, you'll support a team of expert researchers and engineers who are trying to understand at a deep, mechanistic level, how modern large language models work internally. Few things can accelerate this work more than great managers. Your work as manager will be critical in making sure that our fast-growing team is able to meet its ambitious safety research goals over the coming years. In this role, you will partner closely with an individual contributor research lead to drive the team's success, translating cutting-edge research ideas into tangible goals and overseeing their execution. You will manage team execution, careers and performance, facilitate relationships within and across teams, and drive the hiring pipeline. If you're more interested in making individual direct technical contributions to our research as the primary focus of your role, feel free to apply to our Research Scientist or Research Engineer roles instead. Key responsibilities Partner with a research lead on direction, project planning and execution, hiring, and people development Set and maintain a high bar for execution speed and quality, including identifying improvements to processes that help the team operate effectively Coach and support team members to have more impact and develop in their careers Drive the team's recruiting efforts, including hiring planning, process improvements, and sourcing and closing Help identify and support opportunities for collaboration with other teams across Anthropic Communicate team updates and results to other teams and leadership Maintain a deep understanding of the team's technical work and its implications for AI safety You may be a good fit if you Are an experienced manager (minimum 2-5 years) with a track record of effectively leading highly technical research and/or engineering teams Have a background in machine learning, AI, or a related technical field Actively enjoy people management and are experienced with coaching and mentorship, performance evaluation, career development, and hiring for technical roles Have strong project management skills, including prioritization and cross-functional coordination and collaboration Have managed technical teams through periods of ambiguity and change Are a quick learner, capable of understanding and contributing to discussions on complex technical topics and are motivated to learn about our research Are a strong communicator both in speaking and in writing Believe that advanced AI systems could have a transformative effect on the world, and are passionate about helping make sure that transformation goes well Strong candidates may also have Experience scaling engineering infrastructure Experience working on open-ended, exploratory research agendas aimed at foundational insights Some familiarity with our work and mechanistic interpretability Role-Specific Location Policy This role is expected to be in our SF office for 3 days a week. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $500,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. Think of us as doing "neuroscience" of neural networks using "microscopes" we build - or reverse-engineering neural networks like binary programs. More resources to learn about our work: Our research blog - covering advances including Monosemantic Features and Circuits An Introduction to Interpretability from our research lead, Chris Olah The Urgency of Interpretability from CEO Dario Amodei Engineering Challenges Scaling Interpretability - directly relevant to this role 60 Minutes segment - Around 8:07, see a demo of tooling our team built New Yorker article - what it's like to work on one of AI's hardest open problems Even if you haven’t worked on interpretability before, the infrastructure expertise is similar to what's needed across the lifecycle of a production language model: Pretraining: Training dictionary learning models looks a lot like model pretraining - creating stable, performant training jobs for massively parameterized models across thousands of chips Inference: Interp runs a customized inference stack. Day-to-day analysis requires services that allow editing a model's internal activations mid-forward-pass - for example, adding a "steering vector" Performance: Like all LLM work, we push up against the limits of hardware and software. Rather than squeezing the last 0.1%, we are focused on finding bottlenecks, fixing them and moving ahead given rapidly evolving research and safety mission The science keeps scaling - and it's now applied directly in safety audits on frontier models, with real deadlines. As our research has matured, engineering and infrastructure have become a bottleneck. Your work will have a direct impact on one of the most important open problems in AI. Responsibilities: Build and maintain the specialized inference and training infrastructure that powers interpretability research - including instrumented forward/backward passes, activation extraction, and steering vector application Resolve scaling and efficiency bottlenecks through profiling, optimization, and close collaboration with peer infrastructure teams Design tools, abstractions, and platforms that enable researchers to rapidly experiment without hitting engineering barriers Help bring interpretability research into production safety audits - with real deadlines and high reliability expectations Work across the stack - from model internals and accelerator-level optimization to user-facing research tooling You may be a good fit if you: Have 5-10+ years of experience building software Are highly proficient in at least one programming language (e.g., Python, Rust, Go, Java) and productive with Python Are extremely curious about unfamiliar domains; can quickly learn and put that knowledge to work, e.g. diving into new layers of the stack to find bottlenecks Have a strong ability to prioritize the most impactful work and are comfortable operating with ambiguity and questioning assumptions Prefer fast-moving collaborative projects to extensive solo efforts Are curious about interpretability research and its role in AI safety (though no research experience is required!) Care about the societal impacts and ethics of your work Are comfortable working closely with researchers, translating research needs into engineering solutions. Strong candidates may also have experience with: Optimizing the performance of large-scale distributed systems Language modeling fundamentals with transformers High Performance LLM optimization: memory management, compute efficiency, parallelism strategies, inference throughput optimization Working hands-on in a mainstream ML stack - PyTorch/CUDA on GPUs or JAX/XLA on TPUs Collaborating closely with researchers and building tooling to support research teams; or directly performed research with complex engineering challenges Representative Projects: Building Garcon , a tool that allows researchers to easily instrument LLMs to extract internal activations Designing and optimizing a pipeline to efficiently collect petabytes of transformer activations and shuffle them Profiling and optimizing ML training jobs, including multi-GPU parallelism and memory optimization Building a steered inference system that applies targeted interventions to model internals at scale (conceptually similar to Golden Gate Claude but for safety research) Role Specific Location Policy: This role is based in the San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 — $560,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Los Angeles, USA; Sydney, Australia Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains.  We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.  As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering. As a Staff Software Engineer, Console on an unpublished R&D product, you will lead the way on console development for one of Riot’s most exciting new games. You will work closely with other experts in engineering, QA, art and design to ensure the game is meeting the team’s creative and quality marks on multiple platforms. In this role you will be hands-on in developing and debugging core features of the game, integrating console-specific systems, delivering the gamepad experience, and addressing certification requirements. You will work with state-of-the-art technology, and explore new solutions to surprise and delight our players as we bring this new game to life. You will report to the Senior Engineering Manager of the Tech Foundations team within an R&D game project. Responsibilities: Work closely with QA, engineers, designers and artists to understand and address the technical, creative and artistic requirements of the game on console Investigate, understand and solve complex technical problems specific to console Profile and optimize performance and memory usage on console platforms Integrate first party features for each console platform into the game Drive the implementation of technical certification requirements on each platform Participate in the planning and execution of engineering work for console including requirements gathering, technical discovery, work breakdown and estimation Drive exceptional quality by adhering to and evolving the team’s practices of engineering excellence, including code maintainability, quality, monitoring, code reviews, and documentation Provide mentorship to new engineers as the team scales, and provide feedback that supports their technical growth Required Qualifications: 8+ years of professional experience in software engineering, including experience delivering live or shipped products at scale 3+ years experience working on console-specific game development Experience shipping one or more console platform titles Experience in performance profiling and optimization on console Experience implementing TCRs/TRCs for one or more console platforms Proven ability to navigate ambiguity and solve complex problems with minimal support Experience collaborating with teammates across multiple disciplines Strong communication skills across technical and non-technical audiences B.S. in computer science or equivalent experience Desired Qualifications: Experience building multiplayer games Experience implementing or porting UI on console platforms Experience implementing the gamepad experience for one or more console games Experience with input handling (Common UI, Enhanced Input) Experience in graphics/rendering For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Annapolis, MD The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information. 1. Patient Identification and Documentation: · Greet patients and visitors courteously and professionally. · Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation. · Update demographics per legal identification. · Verify the information on armbands before placing them on patients. · Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process. · Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate. 2. Patient Registration and Insurance Verification: · Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations. · Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages. · Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened. · Scan all required documents into patient records and place HAR notes on accounts when necessary. · Identify and resolve insurance verification issues, informing patients of available options, including financial assistance. 3. Regulatory Compliance and Customer Service: · Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.). · Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service. 4.       Appointment Scheduling: · Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences. · Verify insurance coverage and obtain pre-authorizations as needed. 5.       Financial Communication: · Communicate financial responsibilities to patients and collect funds in accordance with established protocols. · Make referrals to Charity Care and Medical Assistance when needed. 6.       Workflow Management: · Answer and direct incoming and external calls promptly. · Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines. · Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource). 7.       Meeting and Training Participation: · Attend departmental staff meetings or watch videos when absent. · Attend all required in-person training/in-services and complete all educational assignments within the required timeframe. · Read and respond to emails during each shift. 8.       Adherence to Policies: · Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage. · Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement. 9.       Additional Responsibilities: · Perform other duties as assigned by the Director, Manager, or Supervisor. Experience/Education/Certification Requirements: High school diploma or equivalent. 0–11 months of direct Patient Access or healthcare registration experience. Strong verbal and written communication skills to interact with patients, families, and clinical teams. Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment. Excellent attention to detail and accuracy in data entry and documentation. Compassionate, patient-centered approach to service delivery. Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $17.50 — $24 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Delhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a MicroStrategy / Power BI Developer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Summary: We are looking for an experienced MicroStrategy / Power BI Developer and Administrator with 6–8 years of expertise in business intelligence, data visualization, and platform administration. The ideal candidate will combine strong technical proficiency with solid business acumen and design sensibility to deliver high-quality analytics solutions and ensure the smooth operation of BI platforms. Key Responsibilities: • Development & Reporting: o Design, develop, and maintain interactive dashboards and reports using MicroStrategy and Power BI. o Create optimized data models and implement advanced DAX expressions for accurate and efficient analytics. o Collaborate with business users to understand requirements and provide actionable insights aligned with accounting and IFRS reporting standards. o Ensure visual consistency and clarity through effective data visualization design. • MicroStrategy Administration: o Manage MicroStrategy environment including user management, security roles, project setup, and access controls. o Handle metadata maintenance, server configuration, scheduling, and report distribution. o Monitor system performance, perform upgrades, patch installations, and troubleshoot server or application issues. o Coordinate with IT and database teams to ensure platform stability and data integrity. o Maintain documentation for configurations, processes, and system changes. • Advisory & Stakeholder Engagement: o Act as an analytical advisor, guiding business stakeholders with insights and recommendations. o Communicate effectively with both technical and non-technical audiences. o Demonstrate a proactive, self-starting attitude in driving BI initiatives forward. Required Skills & Qualifications: • Experience: 6–8 years in BI development and administration, with strong experience in MicroStrategy and Power BI. • Technical Expertise: o Advanced knowledge of MicroStrategy architecture, administration, and security management. o Strong proficiency in Power BI, DAX, and data modelling. o Familiarity with SQL, ETL processes, and data warehousing concepts. • Business Knowledge: Strong understanding of Supply Chain and Finance. • Soft Skills: Excellent communication, problem-solving, and stakeholder management skills. • Design Sense: A keen eye for layout, design, and data visualization aesthetics.

Location: Amman, Jordan We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities. Responsibilities Build and maintain strong relationships with assigned clients. Develop and execute customer success plans to drive product adoption and satisfaction. Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience. Monitor usage metrics and proactively address risks to retention or expansion. Serve as the primary point of contact for addressing client feedback and potential service gaps. Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals. Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members. Advocate for customer needs and feedback in internal roadmap discussions. Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups. Apply empathy, active listening, and relationship-building skills to foster long-term partnerships. Requirements 3–5 years of experience in customer success, account management, or client services. Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.). Strong understanding of banking operations, payment systems, and regulatory environments. Excellent communication and presentation skills, especially with senior stakeholders. Ability to manage multiple accounts and prioritize effectively. Problem-solving mindset with a proactive approach to customer engagement. Preferred Qualifications Experience working with central banks or large-scale financial institutions. Familiarity with ISO payments industry standards. Technical aptitude to understand APIs, integrations, and software workflows. Experience with CRM systems and analytics dashboards. Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators. Exposure to customer health scoring and lifecycle planning.

Location: Stamford, Connecticut, United States About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology. Responsibilities Financial reporting and data aggregation tools: Analyze and explain portfolio performance results. Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects. Perform analysis of private equity and hedge fund statements for input into the system Work with clients and partners to resolve data issues. Develop and strengthen client relationships: Help manage client onboarding, client account setup and training and day-to-day support and issue management. Software maintenance and setup: Perform system setup and configuration, new client setup, new financial account and asset set-up and classification. Assist in data feed management. Create custom reports based on client-specific needs. Liaise with the vendor partners for enhancements, and system and data issues. Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications. Establish operational effectiveness through the development and adoption of policies, procedures, and controls. Assess and act upon client and company needs proactively. Qualifications 3-5 years of experience in a related field Bachelor's degree from an undergraduate program Excellent customer service skills and the ability to foster and maintain effective relationships Strong understanding of financial instruments Experience with RIA/Wealth management policies, procedures, and client service Experience working with wirehouses or custodians Organized and self-motivated with the ability to prioritize tasks and meet deadlines Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities Comfortable with technology, software tools, and applications: Able to learn new software quickly Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms Experience with planning tools such as eMoney, MoneyGuidePro, or similar software Strong MS Excel and PowerPoint skills Basic knowledge of database concepts, and any type of programming Working knowledge of Photoshop, HTML design, and/or similar tools Knowledge of various financial products and indices, particularly: Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA Alternative investments Performance reporting calculations and methodologies Portfolio management and rebalancing How Family Offices, RIAs, and investment advisors work Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal Collaborative and able to thrive in a team environment while working independently Able to learn quickly and adapt to an expanding environment Benefits The base salary range for this role is $85,000 to $95,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.