Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
You’ll lead the team responsible for Vercel’s CDN, proxy, and edge caching systems—the core infrastructure that powers performance, reliability, and cost efficiency for every customer request at Vercel. Your mandate is twofold: Operate critical systems exceptionally (latency, reliability, COGS), and align the team to product and business goals, translating strategy into a clear roadmap.
You will set direction, grow people, and create the conditions for high trust, high autonomy, and high output—balancing technical depth with strong people leadership. This is a manager role, not a principal IC role. You’ll code when it’s the highest leverage (e.g., prototypes/unblocking), but your default is delegation, coaching, and alignment.
What you need
8+ years building and operating large-scale distributed systems
3+ years managing engineers (managing managers is a plus)
Demonstrated success leading CDN/proxy/caching/edge or similar high-throughput, low-latency infrastructure
Proven ability to translate business goals into technical strategy and drive cross-org alignment
Track record establishing trust, psychological safety, and clear expectations; skilled at timely, candid feedback
Strong facilitator in technical conflict—you listen, synthesize, decide, and bring the team with you
Competence across HTTP, TLS, caching strategies, load shedding, capacity planning, observability, and cost optimization
Bonus if you
Have experience with
Go, Lua, or Node at the edge; running high-signal hiring pipelines
Collaborating with product/PMM on customer-facing narratives.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $196,000.00 - $336,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Jackson, United States
As
Production Shift Manager
you will have full accountability and oversight of the shift manufacturing operation.
You will be direct supervisor of all shift production associates with dotted line supervisory responsibilities for QC and Maintenance team members on shift.
Your mission will be to lead your team to success by meeting the business objectives while ensuring every team member finds fulfillment in their contribution to the success of our organization. This entails ownership of the shift performance.
There are two components to this position:
Operational – Supervision of daily tasks and activities.
Tactical – Development of action plans and project leadership.
You will have an active role in creating the road map to success by contributing to the development of strategies to support our goals.
Safety is our number 1 priority.
The Production Shift Manager will be a safety advocate and ensure that all plant activities and tasks are conducted in a manner that is in compliance with all safety policies and protocols.
You will see that all day to day activities and processes are carried out in compliance with our policies and procedures so daily objectives and expectations are met.
Clearly define and approve the duties and responsibilities of all personnel.
Ensure that all equipment is properly maintained and safe to operate.
Maintain the required staffing level to meet production requirements.
Ensure production schedule meets customer requirements.
Ensure that all personnel’ s training is current.
Ensure that housekeeping is in compliance with our standards.
You will be given the opportunity to make a difference by leading continuous improvement projects in the areas of safety, quality, efficiency, lean manufacturing, process engineering and people development.
What you will bring:
Strong leadership abilities.
Sense of urgency.
Winning mindset.
Passion to drive excellence.
Decisiveness
Motivation to make a difference.
Ability to create an environment in which team members feel valued, heard, trusted and empowered.
Desire to foster learning and development to enable team members to reach their potential.
Education and Work Experience Requirements:
Bachelor’s degree or equivalent experience.
A minimum of 5 years of experience in a
manufacturing
environment .
A minimum of 3 years in a leadership role.
Must have strong problem solving/analytical skills.
Experience with continuous improvement tools (lean, 5S, six sigma, SPC, RCA, PDCA) strongly desired.
Must have strong computer skills.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do.
Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them.
Responsibilities
Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour
Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers
Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Manage on-call tasks for high-urgency user issues with extreme ownership
Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses
Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates
Operate in ambiguity, making informed decisions even in never-before-seen situations
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Minimum qualifications
Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team
Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams
Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues
Experience troubleshooting SSO, SAML, and OAuth authentication flows
A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like)
Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast
Crisp but kind written communication and a deep care for detail
Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward
A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team
Preferred qualifications
While not required, we're particularly excited about candidates with one or more of these specializations:
Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript)
SQL proficiency for querying logs and investigating issues
Understanding of LLM capabilities, practical applications, and current limitations
Familiarity with enterprise networking concepts and IT infrastructure
Familiarity with Git workflows and version control concepts
Experience supporting government or public sector customers, including compliance requirements and security frameworks
Background in team lead roles or managing contract/vendor support teams
We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$131,040
—
$210,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Warsaw
Workplace: remote
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.
With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we are looking for:
We are seeking a passionate, proactive, and results-driven Event Manager to organize the company's events all over the world.
Responsibilities
• Calculate and execute event budgeting for your own offline and online events, co-marketing events with partners, and external events.
• Coordinate and set tasks for content, UX design, design, and promotional campaigns for events across internal departments.
• Prepare internal plans, processes, briefings, POCs, and other deliverables for event approval, coordination, and execution.
• Search for and coordinate communications with vendors, venues, technology, and event service providers.
• Coordinate Creatio Community involvement in events, such as event sponsorships, customer travel support and coordination, community invitations, etc.
• Personally execute or coordinate the preparation and running of online events (including landing page development, software selection, broadcast execution, etc.).
• Execute event support tasks for major communication platforms and channels (such as LinkedIn, YouTube, Facebook, Twitter, Vimeo, etc.).
• Ensure event support for the company's participation in external events and co-marketing activities with partners.
• Manage events in CRM (including event execution, audience management, and analytics).
• Collect and prepare post-event analysis (incl. budget reports, event audience analytics, etc.).
• Generate ideas and coordinate supplies for brand merchandise, printing, and SWAG for Creatio offices and events worldwide.
• Participate in internal brainstorms and external cooperation to develop ideas for brand promotion initiatives, events, and special projects.
• Provide expert support for event-related tasks across other company projects and departments.
Requirements
•
At least 3 years of experience in event management
, preferably in global markets.
• Knowledge of the event services market and event management methodology for global markets.
• Ability to find and negotiate the most favorable terms.
• Ability to find out-of-the-box solutions for event execution.
• Fluency in written and conversational English.
• Desire to deep-dive into IT.
• Successful experience in attracting target audiences to events — a plus.
• Experience organizing IT events — a plus.
What You Should Expect From Us
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
Flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
Competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Stamford, Connecticut, United States
About the Role
iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology.
Responsibilities
Financial reporting and data aggregation tools:
Analyze and explain portfolio performance results.
Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
Perform analysis of private equity and hedge fund statements for input into the system
Work with clients and partners to resolve data issues.
Develop and strengthen client relationships:
Help manage client onboarding, client account setup and training and day-to-day support and issue management.
Software maintenance and setup:
Perform system setup and configuration, new client setup, new financial account and asset set-up and classification.
Assist in data feed management.
Create custom reports based on client-specific needs.
Liaise with the vendor partners for enhancements, and system and data issues.
Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
Establish operational effectiveness through the development and adoption of policies, procedures, and controls.
Assess and act upon client and company needs proactively.
Qualifications
3-5 years of experience in a related field
Bachelor's degree from an undergraduate program
Excellent customer service skills and the ability to foster and maintain effective relationships
Strong understanding of financial instruments
Experience with RIA/Wealth management policies, procedures, and client service
Experience working with wirehouses or custodians
Organized and self-motivated with the ability to prioritize tasks and meet deadlines
Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
Comfortable with technology, software tools, and applications:
Able to learn new software quickly
Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
Strong MS Excel and PowerPoint skills
Basic knowledge of database concepts, and any type of programming
Working knowledge of Photoshop, HTML design, and/or similar tools
Knowledge of various financial products and indices, particularly:
Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
Alternative investments
Performance reporting calculations and methodologies
Portfolio management and rebalancing
How Family Offices, RIAs, and investment advisors work
Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal
Collaborative and able to thrive in a team environment while working independently
Able to learn quickly and adapt to an expanding environment
Benefits
The base salary range for this role is $75,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London
Workplace: OnSite
About Clarity
We’re pioneering Agentic AI — systems that don’t just respond, but reason, act, and adapt autonomously in complex workflows. This is about crafting AI Agent Experiences — designing agents that collaborate seamlessly with humans, learn from context, and make every customer interaction faster, smarter, and more empathetic.
You’ll own the technical vision and turn requirements into a live, reliable product used by brands like Grubhub, Booking.com http://Booking.com, Dropbox, Uber, Careem, and Fubo. You’ll collaborate directly with engineers, other tech leads, directors, and the CTO to evolve ambitious prototypes into a rock‑solid, scalable platform
What you’ll actually do
50% Build — design & ship
- Agentic AI for CX: Real‑time assistants that listen to calls/chats, retrieve from customer KBs, and draft responses with human‑in‑the‑loop controls.
- Structured extraction: Schema‑driven pipelines over unstructured text (and other modalities) using retrieval, tool‑use, and robust LLM prompting.
- Hybrid anomaly detection: Blend classical time‑series methods (e.g., decomposition, change‑point, forecasting) with LLM‑aware, contextful detectors for seasonality, spikes, step‑changes, and drift.
- Novelty discovery: Embedding‑based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links.
- Alerting & scoring: Severity/impact ranking, de‑noising, suppression/cool‑downs, routing, and feedback loops.
25% Architect & scale
- Own reliability, latency, and cost. Design online/offline eval harnesses, canaries, and SLAs; operate GPUs/accelerators where needed.
- Stand up and harden RAG pipelines (indexing, retrieval policies, grounding, guardrails) and agent frameworks.
- Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning.
- Participate in on‑call for your area and drive root‑cause analysis with crisp follow‑ups.
15% Collaborate
- Pair with back‑end & front‑end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks (APIs, webhooks, real‑time streams).
- Partner with PMs/CX to evolve taxonomies, schemas, and guardrails; translate business problems into shipped ML features.
10% Align & showcase
- Gather requirements from CX and product leads, demo new capabilities to execs & customers, and document impact with precision/recall, alert quality, latency, and cost metrics.
What makes you a great fit
- Startup hacker mindset: You self‑start from zero, respect no silos, and carry work from prototype to production. 🛠️
- AI‑native dev tools are your daily drivers: Cursor, v0, Claude Code (or similar).
- 7–10 years building production ML/back‑end systems; 2+ years leading while coding.
- Expert Python; strong back‑end chops (e.g., FastAPI, gRPC, Postgres, pub/sub/streams).
- Agents & RAG: Fluency with at least one agent framework (ADK preferred). Proven track record shipping AI agents and building RAG pipelines.
- LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‑on with time‑series analysis (forecasting, change‑point, drift).
- Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control.
- Communication: You explain results clearly, align stakeholders, and write crisp docs.
Bonus points
- DevOps wizardry; GPU/accelerator experience.
- Multimodal pipelines (text + voice + screenshots).
- Prior experience in contact center/CX analytics or novelty/anomaly systems.
- Founder or founding engineer experience
Location: Sydney
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking for an Enterprise Account Executive (Sydney) with a strong background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’ll be responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline. The role is based in Sydney, Australia.Responsibilities:Drive new customer acquisition and meet or exceed revenue targets.Build and maintain a healthy sales pipeline through proactive outreach and networking.Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing.Build strong relationships with VP and C-level stakeholders across business and IT functions.Deliver tailored demos and sales presentations to address specific customer needs.Maintain clear forecasting and reporting through CRM systems.Identify and nurture opportunities within existing accounts for expansion and growth.Requirements:Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record.Proven success managing complex sales cycles and engaging executive-level buyers.Excellent communication, relationship-building, and negotiation skills.Strong understanding of enterprise sales methodologies and processes.Experience with CRM or BPM platforms would be a plus.Based in Sydney or open to regular in-person collaboration when needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities:
Drive new customer acquisition and meet or exceed revenue
targets.
Build
and maintain a healthy sales pipeline through proactive outreach and
networking.
Manage
the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and
closing.
Build
strong relationships with VP and C-level stakeholders across business and IT
functions.
Deliver
tailored demos and sales presentations to address specific customer
needs.
Maintain
clear forecasting and reporting through CRM
systems.
Identify
and nurture opportunities within existing accounts for expansion and growth.
Requirements:
Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track
record.
Proven
success managing complex sales cycles and engaging executive-level
buyers.
Excellent
communication, relationship-building, and negotiation
skills.
Strong
understanding of enterprise sales methodologies and
processes.
Experience
with CRM or BPM platforms would be a
plus.
Based
in Sydney or open to regular in-person collaboration when needed.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full
potential.
Flexibility
& Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and
professionally.
Recognition
& Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day
one.
Innovative
Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the
curve.
Benefits
& Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia
Eram Talent is looking for a highly skilled Welding QC Engineer with Hot Tap experience to join our team for a prestigious project with Aramco. As a leading Talent Acquisition Consultancy in the Oil & Energy sector, we are dedicated to connecting top-tier professionals with exciting opportunities in industries such as Oil & Gas, Infrastructure, and Energy.
In this role, you will be responsible for ensuring the quality and integrity of welding operations, particularly in hot tapping processes. Your expertise will be crucial in maintaining compliance with industry standards and ensuring the safety and reliability of the projects we support.
If you have a passion for quality control in welding and a proven track record in the Oil & Gas industry, we encourage you to apply!
Responsibilities
Perform quality control inspections of welding activities related to hot tap operations in accordance with project specifications and standards.
Review and understand project documents, including welding procedures, inspection plans, and quality plans.
Compile and maintain records of inspections, tests, and results, ensuring compliance with Aramco's quality assurance requirements.
Work closely with project engineering and construction teams to identify potential quality issues and provide solutions.
Participate in pre-welding briefings and communicate the importance of quality expectations to all personnel involved in the welding process.
Monitor and ensure compliance with safety standards during all welding activities.
Conduct regular audits of welding processes and report findings to the QA/QC Manager.
Assist in the development and improvement of welding procedures and quality control protocols.
Prepare detailed inspection reports and documentation for approval and maintain clear communication with clients and stakeholders.
Requirements
Bachelor's degree in Welding Engineering, Mechanical Engineering, or related field.
Minimum 8 years of experience as a Welding QC Engineer, specifically with hot tap operations.
Valid Aramco approval or certification as a Welding QC Engineer is required.
Thorough understanding of welding codes and standards (ASME, API, etc.) and experience in the Oil & Gas industry.
Familiarity with Aramco's quality assurance and quality control standards.
Experience with Non-Destructive Testing (NDT) methods and certifications is a plus.
Strong communication and interpersonal skills to effectively collaborate with teams.
Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Location: Ukraine; Poland; Armenia; Georgia; Moldova
Intetics Inc. is a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions. Based on its proprietary business model of
Remote In-Sourcing®
, advanced
Technical Debt Reduction Platform (TETRA™)
, and measurable quality management platform (
Predictive Software Engineering
), Intetics enables clients to achieve measurable business results.
Position Details
Position: BI Developer / Apache Superset Dashboard Engineer
Level: Mid to Senior
Technologies: Apache Superset, Elasticsearch Query DSL, SQL (Postgres/Oracle), Unix/Linux, Jira
Workload: 700 hrs/year
Location: Remote — work from anywhere
English level: Advanced
Education: Technical degree
Role Description
We are seeking a BI Developer / Apache Superset Dashboard Engineer to design, build, and optimize data visualizations and KPI dashboards in Apache Superset.
This role involves transforming complex datasets into clear, actionable insights through interactive dashboards and reports, working closely with data engineers and analysts.
You will ensure high-quality data visualization aligned with business objectives and contribute to Agile delivery in a fast-paced environment.
Role Description
We are seeking a
BI Developer / Apache Superset Dashboard Engineer
to design, build, and optimize data visualizations and KPI dashboards in
Apache Superset
.
This role involves transforming complex datasets into clear, actionable insights through interactive dashboards and reports, working closely with data engineers and analysts.
You will ensure high-quality data visualization aligned with business objectives and contribute to Agile delivery in a fast-paced environment.
Requirements
Technical Responsibilities and Skills
What You’ll Do:
Design and develop
Apache Superset dashboards
for KPIs and data insights.
Write and optimize
Elasticsearch Query DSL
queries.
Work extensively with
SQL
on
PostgreSQL
and/or
Oracle
.
Operate in
Unix/Linux environments
for data access and automation tasks.
Deliver work tracked through
Jira
, following Agile methodology.
What We’re Looking For:
≥ 3 years of
Apache Superset
(dashboard & KPI design).
≥ 3 years of
Elasticsearch Query DSL
.
≥ 3 years of
SQL
on
Postgres and/or Oracle
.
≥ 3 years in
Unix/Linux environments
.
≥ 3 years of
Jira-tracked Agile delivery
.
Advanced English
and a
technical degree
.
Nice-to-Have / Bonus:
Superset certification
.
Background in
UX/UI or data visualization
.
Experience developing
custom Superset plugins or visualizations
.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting a Knowledge Manager to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Help to establish and maintain knowledge management practices.
Work closely with DOS to develop systems within the existing platforms.
Support engagement to strengthen the collection and collation of important materials and information for effective bureau and programming operations.
Work with assigned offices to identify bureau-level learning priorities.
Provide overall bureau-level leadership and guidance on KM to include an action plan and drive the implementation of the action plan.
Coordinate bureau or other KM working groups and steering committees.
Promote collaboration and cross-learning through events, workshops, and/or training and other formats.
Coordinate and coalesce information for the DOS or others related to reports, briefers, and presentations in a timely and organized manner and for internal and external stakeholders.
Coordinate and lead learning events and after-action reviews of bureau-wide activities/engagements.
Support learning and information-sharing needs of bureau, office or other coordination groups, etc, to provide robust and timely country and regional specific information for decision makers as directed by the bureau or offices.
Support other initiatives and priorities requiring KM and related subject matter expertise.
Propose and leverage needed IT and software to support KM initiatives.
Develop KM resources, guidance, and/or tools for DOS staff.
Provide, as needed, training or facilitation on specific KM topics, practices, or systems/platforms.
Other tasks and responsibilities, as assigned.
Qualifications
Bachelor's degree and five (5) years of relevant experience.
Active Secret Security Clearance.
Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes.
Experience supporting the Department of State or other USG agencies.
Strong written, oral, interpersonal, facilitation, and presentation skills.
Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing.
Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization.
Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration.
Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders.
Demonstrated experience working with teams across multiple sectors and building effective relationships.
Highly organized with both attention to detail and ability to influence and manage large projects.
Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products.
Experience with KM appropriate software and solutions.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$130,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: London
Workplace: OnSite
About Clarity
Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences.
We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry.
We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity for someone passionate about data-driven experience design, AI analytics, and product strategy in the CX space.
Role Overview
As a Product Manager for Voice of the Customer, you’ll own the product vision, strategy, and roadmap for Clarity’s VoC solution. You’ll work cross-functionally with engineering, design, and AI teams to transform real-time feedback, surveys, and conversation data into intelligent insights that help businesses understand their customers at scale.
You’ll define how organizations collect, interpret, and act on customer sentiment — shaping a product that bridges customer experience, analytics, and automation.
Responsibilities
- Own the product strategy and roadmap for Clarity’s Voice of the Customer platform.
- Collaborate with design, AI, and engineering teams to deliver features that turn customer feedback into actionable intelligence.
- Define KPIs, measure adoption and impact, and use data to guide product decisions.
- Work closely with customers and partners to understand pain points, validate hypotheses, and translate insights into product priorities.
- Partner with marketing and GTM teams to position and launch VoC capabilities effectively.
- Collaborate with the AI and data science teams to enhance sentiment analysis, topic detection, and trend dashboards.
- Prioritize initiatives that integrate VoC insights with other Clarity modules (Agent Assist, Inbox, Analytics).
- Stay ahead of market trends and competitor offerings to ensure Clarity remains at the forefront of AI-driven CX intelligence.
Requirements
- 5+ years of experience in product management, ideally in CX, analytics, or SaaS platforms.
- Strong understanding of Voice of the Customer, feedback systems, and customer experience analytics.
- Experience working with AI/ML, NLP, or data visualization products is a strong plus.
- Proven ability to turn customer insights into clear, measurable product outcomes.
- Excellent communication and stakeholder management skills; comfortable aligning across technical and business teams.
- Analytical mindset, with experience using data to inform prioritization and feature development.
- Bachelor’s degree in business, engineering, computer science, or related field (MBA or equivalent experience preferred).
Why Clarity?
- Shape the future of AI-powered customer experience analytics.
- Freedom to experiment, define, and scale a product that impacts thousands of users.
- Competitive compensation, equity, and benefits.
- Work with a collaborative, impact-driven team that values creativity, speed, and clarity in execution.
Location: Honduras; El Salvador; Nicaragua; Peru
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Mexico
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Argentina
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Venezuela, Bolivarian Republic of
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Colombia
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Madrid, Alcobendas, Spain
Join the Exciting New Team at Imagine Live Spain
We’re thrilled to announce the launch of a brand-new team at Imagine Live Spain, a rising star in the online casino market with a fresh approach to live dealer entertainment, we’re set to make waves in the Spanish market.
Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.
Work according to schedule: 8-hour shifts in the morning, afternoon, and night
Part-time and full-time positions available
Office Location: Alcobendas, Community of Madrid
Job type: On-site
Requirements
Strong willingness to learn, grow, and continuously improve performance within the gaming industry
Motivation to work in a multicultural and diverse team environment
Basic understanding of customer service principles and practices
High level of responsibility, reliability, and punctuality
Ability to confidently work in front of cameras and with different studio equipment
Excellent communication skills and a naturally engaging, positive presence
Proficiency in Brazilian-Portuguese or Portuguese (both spoken and written)
Good command in English (both spoken and written)
Strong attention to detail and accuracy in all tasks
Proactive, solution-oriented mindset with a positive attitude
Previous experience in a casino or gaming environment is an advantage, but not mandatory
Responsibilities
Game Hosting
Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner.
Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players.
Engage with players through live chat or voice, maintaining a polite and professional demeanor at all times.
Game Integrity
Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game.
Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy.
Monitor player behavior and report any suspicious activities, ensuring responsible gaming practices.
Player Interaction
Provide clear instructions to players and answer any game-related questions in a friendly and professional manner.
Engage with players via live chat to enhance their gaming experience and build a sense of community.
Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary.
Compliance & Regulations
Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices.
Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behavior, dress code, and on-camera presence.
Technical Management
Manage the pace of the game according to studio guidelines and operational procedures.
Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly.
Report any technical issues or disruptions immediately to the relevant department.
Team Collaboration
Work closely with fellow game presenters and studio support staff to maintain seamless operations.
Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional.
Other info
We're excited to announce the opening of a brand-new team at Imagine Live Spain, the latest sensation in the online casino market, located in Alcobendas, Community of Madrid.
Imagine Live Spain is taking the Spanish market by storm with its fresh approach to live casino entertainment. We pride ourselves on creating an engaging, dynamic, and inclusive environment where our staff and players can thrive together.
We are seeking passionate and proactive casino staff to join our dynamic team. This role is perfect for self-starters who are eager to make a difference and contribute to an electrifying atmosphere.
As a member of our team, you will have the unique opportunity to help shape the player's experience, bringing your creativity and enthusiasm to the forefront of our operations.
At Imagine Live Spain, we believe that our employees are our greatest asset. We foster a culture of collaboration and innovation, where every team member’s ideas are valued, and every voice is heard. As we build our brand, you will play a pivotal role in creating memorable experiences for our players, ensuring that they receive top-notch service and entertainment. We promise that there is a huge opportunity to make your mark here!
Apply now to be one of the first team members joining Imagine Live Spain and to know more about our company and job offers!
Contact Email:
hrmarketing@imaginelive.com
Address: Avenida de la Industria nº 4, Alcobendas - Madrid
New York City, NY; San Francisco, CA; Seattle, WA
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