Location: Neenah, WI
Electrical Project Manager
Heavy Industrial Electrical | E&I | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
America's industrial and energy sectors depend on reliable electrical and instrumentation systems to power operations, maintain production, and support critical infrastructure. From natural gas compressor stations and pipeline facilities to power generation plants, manufacturing facilities, and industrial process operations, Electrical Project Managers play a critical role in delivering the infrastructure that powers our economy.
At Michels Power, you'll lead complex Electrical & Instrumentation (E&I) construction projects while working alongside customers, field leadership, engineers, subcontractors, and project teams to safely deliver high-quality projects that meet schedule, budget, and performance expectations.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical and instrumentation (E&I) construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, instrumentation and controls systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical industrial infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and the ability to safely deliver projects while meeting customer expectations, schedule commitments, and financial objectives.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, schedules, procurement activities, contracts, change orders, and financial performance.
Develop project execution strategies that support safety, quality, schedule, and profitability objectives.
Serve as the primary customer-facing representative throughout project execution.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Identify project risks, constructability challenges, schedule impacts, and operational issues while developing effective solutions.
Ensure compliance with customer specifications, contract requirements, safety standards, and company policies.
Promote and maintain a culture of safety, accountability, teamwork, and operational excellence.
What You'll Do
Manage industrial electrical and E&I construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Instrumentation and control systems
PLC and SCADA integration
Industrial automation systems
Process control systems
Field instrumentation installations
Compressor station E&I systems
Pipeline facility electrical and instrumentation infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, loop checks, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, productivity, resource utilization, procurement activities, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Lead customer meetings, forecasting reviews, project updates, and operational planning discussions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We support some of North America's most complex industrial and energy infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that powers communities, industries, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical and instrumentation (
E&I
) construction projects.
Strong understanding of industrial electrical systems, instrumentation systems, process controls, automation systems, commissioning, and startup activities.
Experience supporting projects involving:
Medium-voltage power systems
Low-voltage power systems
Switchgear
Transformers
MCCs
PLC systems
SCADA systems
Instrumentation and controls
Industrial process equipment
Electrical distribution systems
Experience supporting compressor stations, pipeline facilities, Midstream infrastructure, power generation facilities, industrial process plants, manufacturing facilities, or similar industrial environments.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Houston, TX ; Itasca, TX ; Midland, TX
Electrical Project Manager
Heavy Industrial Electrical | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
Strengthening America's energy infrastructure requires exceptional project leadership, technical expertise, and operational excellence. From compressor stations and pipeline facilities to power generation assets, manufacturing plants, and industrial process facilities, Electrical Project Managers play a critical role in safely delivering the electrical systems that power industry and support economic growth.
At Michels Power, you'll lead complex electrical construction projects while working with customers, field leadership, engineers, subcontractors, and project teams to deliver successful outcomes across some of the nation's most important industrial and energy infrastructure projects.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical electrical infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and a commitment to delivering projects safely, on schedule, within budget, and in accordance with customer expectations.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, cash flow, schedules, procurement activities, and overall financial performance.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Support project planning, staffing strategies, procurement plans, execution plans, and risk mitigation efforts.
Maintain strong customer relationships while serving as the primary project contact throughout execution.
Identify project risks, schedule impacts, constructability concerns, and operational challenges while implementing effective solutions.
Ensure compliance with project contracts, customer requirements, safety standards, and company procedures.
Promote and maintain a strong culture of safety, quality, accountability, and operational excellence.
What You'll Do
Manage industrial electrical and energy infrastructure construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Compressor station electrical systems
Pipeline facility electrical infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, change orders, productivity, equipment utilization, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Conduct customer meetings, project reviews, forecasting meetings, and operational planning sessions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We execute complex projects that help power communities, industries, and critical infrastructure throughout North America.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that supports America's energy future.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical, Midstream energy, power generation, manufacturing, utility, EPC, or heavy industrial construction projects.
Strong understanding of industrial electrical construction methods and electrical infrastructure systems.
Experience managing projects involving medium-voltage and low-voltage power distribution, switchgear, transformers, MCCs, industrial controls, and electrical equipment installations.
Experience supporting compressor stations, pipeline facilities, power generation assets, industrial process facilities, manufacturing operations, or similar infrastructure projects preferred.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Задачи:
— Владение стратегией и дорожной картой AI-продуктов, которые имеют значение
— Определение возможностей автоматизации, основанных на реальных пользовательских проблемах и измеримых бизнес-результатах
— Превращение неоднозначных, высокорисковых проблем в четкое направление продукта и требования
— Тесное сотрудничество с инженерами ML, дата-сайентистами и исследователями по целям моделей, стратегии данных, оценке и порогам качества
— Проектирование и проведение экспериментов для быстрой проверки идей и обучения
— Определение поведения продукта в различных сценариях успеха, неудач и крайних случаев
— Установка и владение метриками точности, безопасности, задержки, надежности и доверия пользователей
— Работа с дизайном для создания интуитивных, прозрачных и безопасных взаимодействий человека и AI
— Сотрудничество с юридическим отделом, службой безопасности и комплаенсом для выпуска ответственного AI в регулируемых средах
— Руководство кросс-функциональным выполнением от концепции до запуска и постоянного улучшения
Требования:
— 7-10 лет опыта управления продуктами с успешным опытом выпуска AI- или ML-продуктов
— Глубокое техническое понимание систем машинного обучения, включая циклы обучения, оценку, дизайн подсказок, конвейеры данных и ограничения реального времени
— Опыт проведения структурированных экспериментов, таких как A/B тесты и офлайн-оценки моделей
— Настоящее чувство ответственности и способность вести сложные инициативы без ожидания разрешения
— Четкие и убедительные коммуникативные навыки для исполнительной, технической и операционной аудитории
— Опыт работы в масштабируемых, высокорисковых или регулируемых средах, таких как риск, комплаенс или операции
— Сильное понимание качества AI, безопасности и ответственного использования
— Практический опыт работы с LLM, мультимодальными моделями или прикладным генеративным AI
Желательно:
— Техническое или аналитическое образование
— Знание процессов GTM (lead-to-opportunity, opportunity-to-cash, отслеживание жизненного цикла клиента)
— Знание инструментов GTM (например, CRM, outreach, управление кампаниями/путешествиями, CPQ, решения для обогащения данных)
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Location: Elmira, NY
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
General Manager
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service around Chemung County
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 6+ years of experience
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Experience working in transit a plus
Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $110,000-$160,000 / per year + RSU package
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Product Partnerships Manager at OnePay, you will help shape which product expansion opportunities we pursue through partnership and lead them from strategy through execution. In this role you will be evaluating build-vs-partner decisions, representing OnePay externally, and negotiating commercial terms. You will:
- Build the strategy for which product opportunities to pursue via partnership — competitive analysis, market sizing, partner diligence — and land on build-vs-partner recommendations with cross-functional input
- Present opportunities to leadership, covering size, risk, competitive dynamics, and execution implications (servicing, legal/compliance, technical builds, revenue/cost, product interactions)
- Represent OnePay to external partners and lead commercial negotiations
- Drive partner selection and contract negotiations, working cross-functionally to protect OnePay's interests and set partnerships up for long-term success
YOU BRING
- 0-to-1 operator who thrives in fast-paced environments and owns initiatives end-to-end
- Track record of driving financial results through strategy and/or partnerships
- Fintech experience and understanding of financial services
- Experience negotiating and closing large strategic partnership deals
- Strategy or biz ops background supporting senior leadership decisions
- Excellent communication and executive presence with senior leaders and partners
- Strategic mindset, weighing long- and short-term tradeoffs
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Brazil; Mexico
Workplace: Remote
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
The Role
As a VIP Account Manager, you will be the commercial and relationship owner for a portfolio of our highest-value players. This is a proactive, revenue-focused role where success is measured by retention, engagement, and lifetime value growth.
This role requires a high level of trust, autonomy, and professionalism, including the opportunity to represent the business in face-to-face interactions with VIP players.
You will build trusted, long-term relationships with VIP players, identify opportunities to upsell and cross-sell, and deliver personalized experiences that drive loyalty, satisfaction, and sustainable revenue.
What You Will Be Doing
- Own and proactively manage a portfolio of high-value VIP players, acting as their dedicated point of contact
- Build deep, long-term relationships by understanding each VIP’s preferences, behaviours, motivations, and expectations
- Maintain regular, proactive phone-based and digital communication, complemented by in-person engagement where strategically appropriate
- Travel to meet VIP players to strengthen relationships, improve retention, and unlock long-term commercial value
- Monitor player activity and performance metrics to identify churn risk, revenue opportunities, and engagement trends
- Plan and execute upsell and cross-sell strategies through personalized offers, promotions, and experiences
- Deliver tailored, high-touch VIP experiences that go beyond standard customer service
- Re-engage declining or inactive VIPs using targeted retention strategies
- Collaborate closely with internal teams (CRM, Promotions, Product, Payments, Customer Support) to ensure seamless VIP account management
- Gather structured VIP feedback and act as the voice of the player internally to help evolve and improve the VIP program
What We Are Looking For
- Fluent English with excellent phone-based communication skills (Spanish is a strong plus)
- Mandatory iGaming experience, ideally within online Casino and/or Sportsbook environments
- Proven experience as a VIP Account Manager, VIP Host, or similar high-touch, revenue-driven role
- Strong commercial mindset with the ability to identify and execute upsell and cross-sell opportunities
- Demonstrated success in building and maintaining long-term, high-value customer relationships
- Comfortable working with player data, KPIs, and performance targets
- Strong customer empathy combined with confidence to influence and drive commercial outcomes
- U.S. sports knowledge is considered a strong advantage
- Ability to thrive in a fast-paced environment while managing a portfolio independently
- Willingness and flexibility to travel to meet VIP players in person as part of relationship management
Why You Will Love It
- Direct ownership of high-value VIP relationships and their commercial performance
- Autonomy to design personalized strategies that meaningfully impact player experience and revenue
- Opportunity to represent the business in high-trust, relationship-led VIP environments
- Collaboration with a global, ambitious, and innovative team
- The chance to help shape and grow a VIP program within a fast-evolving social gaming business
Equal Opportunities
We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHAT YOU’LL DO:
Analyze insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures
Implement post-close insurance strategies, including entity additions/removals, coverage restructuring, policy endorsements, and tail/run-off coverage placement
Serve as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives
Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated risk and insurance solutions aligned with transaction objectives
Serve as the primary point of contact for clients, delivering expert guidance on risk management, coverage structure, and compliance requirements
WHAT YOU’LL BRING:
Bachelor’s degree with a minimum of 5+ years of client service, or High School degree with a minimum of 7 years of client service
Team-oriented self-starter, with the ability to organize, prioritize, monitor, control workflow deadlines, and be flexible
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Adaptability and resilience in managing shifting priorities
A collaborative mindset to work with teams across EPIC
Insurance technical skills; ability to apply knowledge of coverage forms in analysis, identification of coverage gaps, and ongoing coverage consultation
Receptive to feedback; critical thinking and problem-solving skills; high adaptability
Ability to work well under pressure with attention to details
Strong verbal and written communication skills and analytical abilities
Property and Casualty Insurance License
Insurance Designation(s) preferred
Proficiency in Microsoft Office
Experience with agency management systems such as Sagitta, ImageRight, etc
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking a highly capable USA Regional Transportation Security Manager to lead the protection of high-value assets across all transportation operations in the United States.
This role holds end-to-end ownership of in-transit supply chain security across the US, covering all transportation lanes, carrier operations, and last-mile delivery of critical infrastructure. You will be responsible for shaping and executing regional transportation security strategy, managing risk across a complex carrier and logistics network, and leading the response to in-transit security incidents.
This is a high-impact role operating at the intersection of security, logistics, and operations, with direct influence on the resilience and integrity of Nebius’ infrastructure deployment across the US transportation network.
Your responsibilities will include:
Own and lead transportation security across the United States, with full accountability for regional in-transit risk and performance
Serve as the primary authority and escalation point for all transportation security matters within the US
Ensure the secure handling, packaging, and movement of high-value assets across all transportation nodes, from origin to final delivery
Define, implement, and continuously evolve regional transportation security standards, controls, and procedures aligned with global policies
Establish and enforce security requirements across transportation partners, including carriers, freight forwarders, and last-mile delivery providers
Conduct risk assessments across transportation routes, handoff points, and carrier operations, and implement effective mitigation strategies
Lead end-to-end response to in-transit security incidents (e.g., theft, loss, diversion, tampering), including coordination, investigation, and resolution
Manage and oversee GPS tracking, geofencing, and real-time monitoring platforms across active shipments
Drive continuous improvement of transportation security capabilities, including route security reviews, carrier vetting, and technology tools
Monitor and report on regional transportation security performance, risks, and trends, providing clear and actionable insights
Partner closely with the Global Transportation Security Manager, regional warehouse security, and infrastructure teams to ensure alignment and scalability
Operational Scope
Oversight of a geographically distributed US transportation network, including domestic and cross-border lanes
Regular engagement with carriers, freight partners, and last-mile vendors across multiple tiers
Travel within the United Statesrequired for route assessments, partner reviews, and incident response
We expect you to have:
Significant experience in transportation security,logistics security, or in-transit operational risk management
Proven experience owning security or operations across a large geographic region (US experience strongly preferred)
Strong experience working with transportation providers, including carriers, freight forwarders, and last-mile delivery partners
Demonstrated experience leading incident response and managing complex in-transit security events
Ability tooperate independently with a high degree of ownership and accountability
Strong stakeholder management and communication skills across internal and external partners
Analytical and structured approach to risk assessment and problem-solving
Fluent English (spoken and written)
It will be an added bonus if you have:
Experience in high-value or critical infrastructure transportation (e.g., data centers, electronics, technology hardware)
Background in law enforcement, military, or corporate security
Familiarity with supply chain security technologies (e.g., GPS tracking, geofencing, real-time monitoring platforms)
Familiarity with supply chain security (TAPA TSR)
Experience working in a global organization with cross-regional coordination
Operational Expectations
This role includes responsibility for leading response to critical in-transit security incidents, which may occur outside standard working hours
Operates within a global environment requiring coordination across multiple time zones
Supported by the Global Transportation Security Manager and regional teams, with clear ownership of transportation security outcomes within the US region
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$134,000
—
$167,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon, Portugal
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build products at the intersection of AI, search and retrieval, data insights, and product engineering.
As AI agents change how people discover and interact with the Internet, new problems are emerging around how content is found, understood, retrieved, and kept current. Cloudflare is uniquely positioned to help website owners make their content discoverable and to help agents find relevant, trustworthy information across our network. Building these capabilities requires solving problems across distributed systems, crawling, content ingestion, indexing, retrieval quality, developer experience, and reliable product delivery.
Cloudflare also has a unique perspective on how the Internet is changing. Our global network observes signals that can help us understand trends, identify when content changes, and measure the pulse of the Internet. Used responsibly, these signals could improve existing products, help customers and AI companies find fresher and more relevant information, and create entirely new capabilities and products. The opportunity is broad and still evolving. We need to deliver excellent products today while continuing to identify the problems Cloudflare is uniquely positioned to solve next.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to lead engineering across some of our AI and Internet Data Insights portfolio.
You will be responsible for the people, execution, and engineering quality behind products that help customers make their content discoverable and turn complex Internet signals into useful experiences. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across AI-powered search, Internet data insights, and customer-facing products.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of search and retrieval capabilities that help people and AI agents find relevant, trustworthy, and current content.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Help identify how signals from Cloudflare's global network can produce useful and trustworthy insights for customers, partners, and other Cloudflare products.
Explore where Cloudflare's unique view of Internet activity can improve content discovery, enable new product experiences, or support entirely new products.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, data and search quality, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced engineers. You can review a design, understand the trade-offs in a distributed system or data platform, and recognize when a technical problem needs deeper investigation.
You are comfortable managing a team working across several related technical areas and can create clarity without requiring every problem to fit neatly into a single box.
You care deeply about reliability and quality, particularly when the output of a system is data that people use to understand the Internet.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in distributed systems, search systems, data-intensive systems, Internet infrastructure, or adjacent areas.
Experience building or operating products involving crawling, content ingestion, indexing, retrieval, analytics, or large-scale data processing.
Experience operating systems where correctness, reliability, and quality matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Familiarity with Retrieval-Augmented Generation (RAG), which combines information retrieval with generative AI to produce answers grounded in selected source material.
Experience building products for AI developers, AI agents, publishers, or content-heavy websites.
Experience working with large-scale telemetry or Internet-scale datasets.
Experience turning complex underlying systems or data into useful products for a broad audience.
Familiarity with Cloudflare Radar, Internet measurement research, or the broader ecosystem of tools used to understand Internet performance, availability and security.
Compensation
For Portugal based hires: Estimated annual salary of €74,000 - €
111,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States
About the Role
iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance.
The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients.
This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated.
Responsibilities
Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities.
Provide day-to-day directions, coaching, technical guidance, and professional development to team members.
Establish clear expectations, priorities, and accountability across both functions.
Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported.
Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities.
Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support.
Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability.
Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management.
Qualifications
10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines
Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries
Demonstrated experience performing cybersecurity risk assessments of third-party vendors
Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals
Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment
Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately
Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management
Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence
Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations
Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management
Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders
Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus
Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus
Experience within financial services or another highly regulated industry is a plus
Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus
Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus
Benefits
The base salary range for this role is
$100,000 to $140,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
Role Summary
We're looking for a Senior Product Marketing Manager who is equal parts strategist, executor, and Web3 native — someone who proudly calls themselves a degen and is deep in the trenches of the ecosystem they're marketing to. This is a high-impact, generalist role that sits at the intersection of brand, growth, product marketing, and community.
You crunch data for breakfast, thrive wearing multiple hats, and move fluidly between scrappy activations and long-horizon strategy without losing momentum or quality. You translate on-chain insights into compelling narratives that help millions understand and love Trust Wallet — and if you have strong opinions on L2 wars, a wallet full of on-chain history, and can ship a campaign brief and a Dune dashboard in the same afternoon, we want to talk
What You'll Do
- Develop and own integrated marketing strategies across acquisition, retention, and brand — aligned to product launches, ecosystem milestones, and market cycles
- Lead end-to-end campaign execution across Web3-native channels and performance channels
- Define positioning and messaging for new product features and market segments in partnership with Product and BD
- Set, track, and report on marketing KPIs — DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice - all leading to company level OKRs
- Own budget allocation across channels with a relentless focus on efficiency and ROI
- Drive community engagement strategies across Discord, Telegram, and X — building loyal user cohorts, not just follower counts
- Identify and activate KOL/influencer partnerships that are credible within the Web3 ecosystem
- Collaborate with BD and ecosystem partners on co-marketing campaigns and joint growth initiatives
- Work closely with Product to shape go-to-market plans for new features, chain integrations, and partner launches
- Partner with internal teams to produce high-quality creative that resonates with both crypto natives and mainstream users
What We're Looking For
- 5 years of marketing experience, with at least 1 year in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred)
- Demonstrable track record of owning and scaling multi-channel campaigns with measurable growth impact
- Prior experience in a generalist or "full-stack" marketing role — able to move across brand, growth, content, and product marketing fluidly
- You are the user: genuinely degen, active on-chain, with a wallet history and ecosystem network to prove it
- Dune and Nansen are daily tabs; proficient in Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)
- Treats every initiative as a testable experiment; hunts for signal, quick wins, and strategic bets in the numbers
- Moves between a scrappy activation and a long-horizon strategic initiative in the same day without dropping quality
Bonus Points
- Marketed a self-custody wallet or non-custodial product
- Familiarity with Trust Wallet's ecosystem (multi-chain, Web3 Browser, Staking)
- Prior work at a top-tier exchange (Binance, Coinbase, Kraken) or DeFi protocol
- Experience running global marketing campaigns
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: New York, United States; Belgrade, Serbia; Bucuresti, Romania; Cape Town, South Africa; -, Philippines; Quebec, Canada; Porto, Portugal; Warsaw, Poland; Madrid, Spain
Workplace: remote
What you'll do:
Deliver 1:1 online trial lessons, understand each child's needs, recommend the right Kodland program, and help families make a confident enrollment decision.
Schedule:
20–25 hrs/week on average, mostly weekday afternoons/evenings + daytime weekends (US hours)
Pay:
Fixed rate per completed trial + performance bonuses — clear, transparent structure
Support:
Live onboarding, guided practice, and a short assessment before you start with real families
If this sounds like your kind of role, here's the full picture 👇
1. About Kodland 👨💻👩💻
Kodland is an international online school helping kids aged 8–17 build real digital skills — Python, Roblox, Minecraft, Digital Creativity, and more. We work with students and families across the US, Europe, the UK, CIS, Latin America, MENA, and beyond, all through live 1:1 or small-group Zoom classes with a project-based approach.
Our mission: help kids become confident, curious thinkers who are comfortable with technology and problem-solving.
🔗
Learn more about Kodland
2. A Day in the Life of a TCM 🎬
Curious what this actually looks like day to day? This short video shows a typical TCM schedule, how a real trial lesson unfolds, and what the conversation with parents feels like.
👉 Watch it before applying — it's the fastest way to know if this role fits your lifestyle.
3. What You'll Actually Be Doing 🎧
Each trial lesson, you'll:
Meet the child and at least one parent on Zoom
Build rapport and ask the right questions to understand the child's background, interests, and goals
Lead a short hands-on activity (simple coding, game logic, or digital task) using ready-made materials
Recommend the best-fit program based on what you observe
Answer questions, address concerns, and guide the family to a clear decision
This role blends three skill sets:
🎓
Teaching
— explaining clearly and keeping kids engaged
🗣
Communication
— listening well and adapting to each family
💼
Sales
— showing value and confidently closing when it's a good fit
This isn't a scripted call-center job. You'll get structure and materials, but you're expected to think on your feet and lead the conversation.
4. Schedule & Availability 🕒
Weekdays:
mainly 14:00–21:00 CDT
Weekends:
mainly 11:00–18:00 CDT
5 days/week
, with 1 weekday off + 1 weekend day off
Exact hours are negotiable, but we need consistent weekly availability so we can plan ahead and keep families from waiting.
We ask you to honor the slots you commit to — but we're human about it. Life happens; just give us a heads-up so we can adjust smoothly.
5. Pay & Earning Potential 💶
Independent contractor role, paid
twice a month
.
Average monthly earnings: $1,500–2,500
You'll get regular feedback, coaching, and webinars to help you grow — income increases with skill, consistency, and effort, but it's a real, achievable path even part-time.
Must-Haves
Clear, confident spoken English that US parents can easily follow
A laptop/PC with working webcam and mic
Stable internet for smooth video calls
A quiet space to work with your camera on
20–25 hrs/week available during peak hours (weekday US afternoons/evenings + weekend days)
You genuinely enjoy talking with both kids and parents
Nice-to-Haves
Experience in sales, customer service, customer success, tutoring, or coaching
Experience working with kids and/or parents
Comfortable managing your own schedule remotely
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is a financial technology company offering a mobile banking platform specifically designed for the Latino community in the United States and Latin America. Established in 2023 and headquartered in California, the company provides banking services that include dual bank accounts and corresponding cards for users in the U.S. and their families in Mexico, with plans to expand across Central and South America. Their service model facilitates seamless international remittances, eliminating traditional fees associated with money transfers.
Role Overview
This is a unique opportunity to manage and develop relationships with a portfolio of existing B2B merchants. You will play a crucial role in analyzing payment data, optimizing payment performance, and identifying growth opportunities. This position offers the chance to work in a hybrid environment with a focus on innovation in the fintech landscape.
Key Responsibilities
Manage a portfolio of existing B2B merchants, building strong client relationships, maintaining high satisfaction levels, and supporting long-term retention.
Monitor key payment performance metrics, including approval rates, conversion rates, and transaction volumes, while identifying trends, risks, and potential areas for improvement.
Analyse transaction data and provide recommendations on payment methods, target geographies, and technical configurations to optimise payment performance.
Identify and drive upsell and cross-sell opportunities by introducing additional payment methods, expanding into new markets, or offering relevant company products and solutions.
Work closely with internal teams to ensure smooth integrations, efficient support, and the successful implementation of client-specific payment solutions.
Conduct regular business reviews with key clients to discuss performance, address challenges, identify growth opportunities, and strengthen partnerships.
Requirements
2+ years of experience in Account Management, Key Account Management, Business Development, Customer Success, or a similar client-facing role.
Strong experience in fintech, payments, acquiring, PSP, or related financial technology environments.
Good understanding of the merchant lifecycle, payment flows, and key transaction performance metrics.
Fluent Russian and strong English (B2+/C1), with the ability to communicate effectively with international clients and internal stakeholders.
Experience working with CRM systems and analytics tools to monitor, analyse, and report on account performance.
Proven ability to manage complex client relationships and develop tailored payment solutions based on clients’ business needs.
Languages: English, Russian.
Experience in fintech.
Key Soft Skills
Strong organisational skills and ability to manage multiple accounts simultaneously.
Proactive and results-oriented mindset focused on revenue growth.
Ability to prioritise tasks in a fast-moving environment.
Excellent communication and interpersonal skills.
Analytical thinking with a focus on problem-solving.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Denver, Colorado, USA
Our Story:
At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you!
What you will do:
Are you a driven, entrepreneurial sales professional ready to make a global impact? We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region.
In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience.
If you thrive on building strong relationships, uncovering growth opportunities, and driving impact across a broad customer base, this is your opportunity to lead from the front.
Key Responsibilities:
Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
Manage data-driven account forensics to identify areas for expansion and churn prevention.
Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.
Your profile
3-5+ years of experience in high growth or start-up SaaS sales, environment.
Proven track record of managing enterprise or mid-market accounts.
Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives.
Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus.
Bachelors degree, preferably in business or a related field.
Proficiency in Microsoft Office.
Based in Denver, CO region, with the ability to work on-site in at least 3 days per week.
Ability to travel to the Berlin, Germany x times a year.
Full work authorization, there is no visa sponsorship available for this role.
Why is thinkcell the right place for you?
At thinkcell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At thinkcell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership:
We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First:
We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team:
We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence:
We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs.
This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough.
This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker.
Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down.
You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field.
RESPONSIBILITIES
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow.
- Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
- Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
- Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work.
- Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
- Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way.
REQUIREMENTS
- 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end
- Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields
- Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools)
- Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin
- A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does
- Experience owning vendor relationships, renewals, and license planning
- Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly
- Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast
NICE TO HAVE
- Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user
- Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer
- Hands-on experience with Pylon
- Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor
- You've inherited a sprawling, redundant stack and made it more intentional without breaking what works
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
seniorChicago, Illinois
seniorChicago, Illinois; NYC, Remote; San Francisco, California
УдалённоBrazil; Mexico; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking
seniorГеография найма не уточнена
United States; Operates within a global environment requiring coordination across multiple time zones
География найма не уточнена
Greenwich, Connecticut, United States; Stamford, Connecticut, United States
УдалённоseniorМожно работать из любой страны
УдалённоNew York, United States; Belgrade, Serbia; Bucuresti, Romania; Cape Town, South Africa; -, Philippines; Quebec, Canada; Porto, Portugal; Warsaw, Poland; Madrid, Spain