Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team in India, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles.
Manage incidents effectively during on-call shifts. While on-call triage SDM Escalations
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5-7 years of experience
Proven experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior Influencer Planning Manager is a hands-on strategic planner responsible for translating PlayStation's global influencer approach into clear, actionable plans across priority games, hardware, services, sponsorships, brand campaigns, and cultural moments.
This role will support portfolio prioritisation, audience and creator plans, global/local processes, measurement, and investment recommendations that enable the broader Influencer Partnerships team to execute with greater clarity, consistency, and impact.
Working closely with Influencer Partnerships, Brand, Media, Studios, Social, PR/Communications, Insights & Analytics, agencies, and local market teams, this role connects the planning approach to execution through strong briefs, planning tools, recommendations, and cross-functional coordination.
What you'll be doing:
Influencer Planning
Develop
planning documents, campaign frameworks, and recommendations for priority initiatives, translating audience
objectives
, business priorities, and cultural opportunities into actionable influencer plans.
Maintain planning calendars, portfolio roadmaps, intake inputs, and decision materials across influencer wo
rkstreams.
Partner
with internal insights teams, agency partners, local teams, and activation leads to
synthesise
research into clear planning implications.
Portfolio Prioritisation & Investment Strategy
Support assessment of the
appropriate influencer
support model by initiative, including full-service, lighter-touch, locally led, agency-supported, or playbook-enabled approaches.
Build planning inputs for investment and resource recommendations, balancing business impact, cultural opportunity, audience reach, market needs, and historical learnings.
Global / Local Planning Model
Coordinate early local market inputs, creator recommendations, market nuances, and feedback loops, translating them into clear global planning outputs.
Maintain shared ways of working,
planning
templates, and governance that drive global consistency while supporting local relevance.
Measurement, Learning & Cross-Functional Partnership
Maintain KPI, reporting, and learning frameworks and translate campaign performance into actionable recommendations for future planning.
Build and
maintain
planning tools, playbooks,
and knowledge resources that improve speed, clarity, and consistency.
Create concise stakeholder updates and leadership readouts, partnering cross-functionally to resolve planning needs and improve execution readiness.
What we're looking for:
7+ years of experience in influencer marketing, creator strategy, brand planning, social strategy, entertainment marketing, digital marketing, or integrated campaign planning.
Bachelor's degree in marketing, communications, advertising, business, or
a related
field; equivalent experience considered.
Strong understanding of the creator
landscape
, social platforms, gaming communities, entertainment culture, youth audiences, and emerging platform behaviours.
Experience translating audience insights, cultural signals, creator trends, and business priorities into clear campaign strategies and planning recommendations.
Experience supporting portfolio prioritisation, investment planning, measurement, and global/local ways of working in a complex or matrixed organisation.
Strong project management and communication skills, with the ability to manage multiple workstreams and synthesise complex information into clear presentations and recommendations.
Comfort working with KPIs and campaign performance data and translating results into practical planning implications.
Collaborative working style with the ability to build trust across activation teams, local markets, agencies, and cross-functional stakeholders.
AI fluency or willingness to rapidly adopt AI-enabled tools for research, trend scanning, reporting, knowledge management, and planning efficiency.
Highly organised, proactive, and comfortable operating in a fast-paced environment with shifting priorities and high-visibility initiatives.
Genuine passion for PlayStation, gaming, creators, entertainment, sports, youth culture, and the broader cultural landscape.
Benefits:
Discretionary bonus opportunity
Hybrid working model (FlexModes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Spain
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team.
About the job
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.
This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers.
We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team.
Responsibilities
In this role, you will:
Leadership:
Be the change agent, go-to person, subject matter expert for the team
Coaching & Mentoring:
Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices
Onboarding:
Manage onboarding & training of new team members. Creating & delivering structured training sessions
Team Improvement:
Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement
Team Engagement:
Communicate openly and effectively with their team. Share updates and timely disseminate information
Queue /Escalation / Incident /Case Management:
Help advise on sensitive SDM Escalations, identify trends and blockers.
Post-Mortem Review:
Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives.
Reporting: E
nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps.
Project Lead:
Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team.
Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in a client-facing technical support role, supporting customers and internal teams and partners.
Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports
Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management)
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Proven track record of empowering team members through individual coaching, group training, documentation, project management, and process improvement.
Advanced time management skills and the ability to work well under pressure and de-escalate tense customer situations in a live environment.
Desired:
2+ Years of Experience as TSE4 in Twilio Support
Experience working in a follow-the-sun support model with remote and global teams.
Experience in implementing Agile methodologies and continuous improvement initiatives.
Experience managing multiple projects and initiatives to success.
Excellent communicator and facilitator.
Location
This role will be based in SPAIN. This role will be remote and during a
Monday-Friday shift during EMEA hours
.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Warsaw
Workplace: OnSite
ROLE HIGHLIGHTS:
- Satellite Operations Specialist
- Location: Warsaw, Poland
- Department: Satellite Operations & Maintenance / Engineering
- Reports to: Satellite Operations Team Lead
- Employment type: Fixed term
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Satellite Operations Specialist, you will be an integral part of ensuring that ICEYE is able to deliver the product and data to customers. You will work closely with other operators on the operations console throughout your shift hours, ensuring smooth operation of our constellation of satellites and providing crucial support for any unexpected contingencies that arise on the fleet or ground systems. You will help to improve Satellite Operations by developing new procedures and tools. You'll handle fleet maintenance, engage in mock operations pre-launch, and be a critical part of the Launch and Early Orbit Operations. If you're passionate about space technology and eager to make an impact in satellite operations, we want to hear from you.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Maintain continuous, high-quality monitoring and control of the satellite constellation during all shifts
- Ensure safe operations, early detection of anomalies, and proper escalation or resolution
- Enhance Satellite Operations by developing and refining procedures, tools, and workflow
- Support fleet maintenance activities and satellite in orbit testing
- Contribute to mission readiness through simulations and Launch and Early Orbit Operations
- Deliver clear shift handovers, incident reporting, and documentation
- Contribute to seamless 24/7 operations and strengthen team-wide situational awareness and best practices.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Relevant university degree: Aeronautical Engineering, Space studies, Applied Physics or similar, or relative experience in a similar role.
- Have attention to detail with an excellent ability to focus
- Have strong problem-solving skills and the ability to react fast
- Strong English language skills (both written and spoken)
- Flexibility in scheduled working hours (ability to work morning, evening, and night shifts, 365/24/7 basis)
- Interest in Space Industry/Satellite Operations
NICE TO HAVES:
- Space background
- Knowledge about satellite systems
- Knowledge about orbital mechanics
- Familiarity with Linux system
- Familiarity with Python
- Familiarity with Atlassian Cloud (Jira, Confluence)
APPLICATION PROCESS
- Technical/Team Lead interview (45 minutes, online)
- Team Director interview (30 minutes, online)
- Talent Attraction Partner interview (30 minutes, online)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
The salary for this position is 9000 PLN per month (gross).
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Amsterdam, Netherlands
(Hybrid, full time)
We are looking for a Quality Assurance (QA) Lead who makes quality visible to everyone who needs it - producers, developers, management and our platform partners. You will lead a highly skilled international QA team in a partly remote environment. As a lead you stay close enough to the work to make the hard calls yourself, and help shape what testing looks like in an AI-assisted world.
About CoolGames
At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly.
CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries headquartered in The Netherlands.
With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams.
If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team. CoolGames is the right place for you.
About the role
Our QA team is highly skilled, with real depth in test design, methodology and the theory behind them. We are rethinking how we test now that AI is part of the daily picture, and we want a lead who is curious about that shift.
You are the interface between QA and the rest of the company. The person who makes sure quality is understood, not just measured. That means staying hands-on, though not by taking over the routine work. You step in where your experience changes the outcome, a release under pressure, a problem nobody can pin down, an experimental approach worth trying, test cases that need a second pair of eyes. That is where we want you.
You will work closely with our QA Lead Specialist, who brings deep expertise in testing practices and techniques. You will each have your own lead role, bringing complementary expertise and perspectives to the team. Line management and reporting are split between you, and you cover each other’s blind spots. That is also what gives the team headroom: you can both stay close to the work instead of disappearing into management, we can scale with what the projects demand, and there is room to grow.
Your responsibilities will include:
Bridging QA, production, development and management. You turn test results into risk, status and clear go/no-go advice;
Being the voice of QA inside and out. Making sure other disciplines understand what we do and why, and holding our standards in front of external partners and platform holders;
Line management of the team - 1-on-1s, growth, workload and hiring;
Weighing quality risk against business objectives: backing a calculated risk when it is the right trade-off, putting your foot down when it is not;
Planning QA capacity across parallel projects and releases, and raising the flag early when quality is at risk;
Owning quality reporting: release readiness, coverage, bug trends and what they mean for the roadmap;
Challenging the team and finding the opportunities they are too close to the work to see;
Helping the team find where AI genuinely accelerates testing, and where it does not, without giving up the fundamentals that make our QA strong.
Requirements
About you
You are comfortable being the person who says out loud where a product actually stands. In the language of whoever is asking: producer, developer, partner or director. You think in trade-offs rather than absolutes, and you hold the line when it matters. You have led people before and you like it, but you would be unhappy in a role that kept you away from the work itself.
Excellent written and verbal communication in English. You can turn a messy test result into a clear decision for a non-technical audience;
At least 7 years in software testing, including leading or coordinating a QA team (gamedev is a strong plus);
Solid grounding in SDLC and STLC, test design techniques and testing types and levels.
Experience planning QA across parallel projects and platforms (mobile, desktop, web, social) in an Agile setting;
Experience with Jira and TestRail or similar software, including reporting out of them;
A pragmatic, evidence-based view on AI in testing. you can tell a real productivity gain from a demo;
Will be a strong plus:
Certification like ISTQB;
Test automation experience - writing, reviewing and debugging end-to-end tests, ideally with Playwright/Cypress/WebdriverIO and JavaScript/TypeScript;
Experience with version control and CI integration (Jenkins/GitHub/GitLab);
Experience working directly with external partners or platform holders;
Experience introducing AI-assisted workflows in a QA team.
Benefits
What we can offer you (for studio HQ roles):
An international team of 50+ professionals from almost 20 different countries;
Work closely with some of the biggest (upcoming) game platforms in the world (netflix, facebook, microsoft, samsung, discord and more) on high-quality casual games that are played by millions of gamers;
Competitive remuneration, including health care insurance, travel costs compensation, a company pension plan and a sport allowance;
Market salary;
A flexible remote working environment for parts of the week;
A very open, informal and international company culture where everyone can make a difference
Location: Boston, Massachusetts, United States; United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We're looking for a Marketing Creative Director to lead campaign creative across the Hasbro toys portfolio. In this role, you'll build how our brands show up in the world, from global product launches and retail moments to video content, digital, and social. You'll elevate our creative standards, unlock breakthrough ideas, and connect beloved brands with the kids, fans, and grown-ups who love them. And of course, have a lot of fun doing it!
In the role of Creative Director for Hasbro Toys and Games Marketing, you will guide the creative vision, storytelling, and visual elements across a portfolio that includes preschool, action, collector, adult, and family play. You will be supported by internal teams of copywriters, designers, art directors, and partner with product marketing teams and toy studios to develop groundbreaking campaign platforms and launch new products and characters.
This creative leadership role requires hands-on involvement, combining a strong understanding of how to inspire kids and kidults with visual and storytelling craftsmanship. It values a true appreciation of how toys are played with and a solid grasp of business aspects. The ideal candidate has directed creative campaigns for consumer, entertainment, or brand-based products. They shift easily from big-picture ideas to detailed actions, addressing retail needs, out of home, packaging placement, and global market variations.
You'll work closely with the Head of Marketing Creative to ensure our brands keep innovating while staying true to what makes them endure.
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA.
A Day in the Life of a Marketing Creative Director:
What You'll Do
Take charge of the creative development and delivery toy and game marketing, encompassing campaign platforms, launch assets, video, retail, and digital creative.
Collaborate with brand and product marketing leads to translate strategy into emotionally resonant, data-driven creative.
Mentor and guide teams of internal creatives, helping them grow, complete work at a high level, and stay encouraged.
Set and uphold the creative bar across all work, whether it's a global brand film or a single post between beats.
Work with product development, development services, and licensing teams to uncover storytelling opportunities in each launch and maintain consistent brand expression from ad to package to shelf.
Guide and encourage external agency partners and vendors, ensuring alignment to each brand's tone, visual identity, and audience.
Balance the demands of a multi-brand portfolio, prioritizing effort, sequencing work, and knowing where a distinct brand voice matters versus where scale and system win.
Represent creative in key meetings, working closely with senior leadership across the business.
What You Bring:
10+ years of creative experience in brand or campaign work for consumer products, toys, entertainment, or organizations centered around intellectual property.
5+ years leading internal and external creative teams with a track record of strong mentorship and collaborative leadership.
A deep love of visual storytelling, audience-first thinking, and brands people grow up with.
Outstanding concepting, campaign development, and narrative instincts.
Comfortable working across multiple brands and audience segments at once, from preschool to adult collector.
Ability to clearly communicate and present ideas to senior customers and collaborators.
A portfolio that showcases variety, creativity, and a strong grasp of how to engage audiences through creatively inspiring work.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$155,300
—
$269,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Director, IT SOX to join the Internal Audit team at Anthropic. In this role, you will be a hands-on technical contributor and key executor of our IT SOX compliance program, with deep focus on our IT General Controls, IT Application Controls, and system risk assessments.
This role reports to the Head of IT SOX and is well-suited for someone who is comfortable with ambiguity, thrives in a high-pace environment, and enjoys solving problems that don't yet have industry-standard answers. This is a high-impact opportunity to collaborate with first and second lines of defense to help establish a control environment suitable for an AI-first company! You will act as a trusted advisor to Engineering, GRC, Security and Finance teams on the technology controls adapted to a fast growing and rapidly changing organization.
You'll bring technical depth, a bias toward automation, and the ability to partner effectively with both technical teams and external auditors as the organization experiences scaling to public-company standards.
Key responsibilities
Advise on the design of a control environment fit for an AI-first company, including controls over highly automated DevOps pipelines and emerging agentic identity models
Partner with Engineering, Security, IT, and DevOps teams to assess the design and implementation of scalable and sustainable controls
Assess new system implementations and changes
Identify automation and tooling opportunities to improve control efficiency and monitoring, and contribute to the development of continuous monitoring capabilities
Assist in scoping and planning for annual SOX IT assessments
Execute IT SOX testing across IT General Controls and IT Application Controls, including access management, change management, and computer operations
Perform system and process risk assessments to identify control gaps and recommend remediation
Own control documentation and ensure audit-ready evidence is current and complete
Evaluate IT automated controls and support the shift from manual to automated control reliance
Scale the IT SOX program as the company grows — rationalizing scope, standardizing testing approaches, and building repeatable processes that keep pace with new systems and entities
Guide and direct the day-to-day work of internal team members and co-sourced partners: setting priorities, reviewing workpapers, and ensuring quality and consistency across the testing program
Build strong working relationships with process and control owners across the organization
Translate technical control requirements for non-technical stakeholders and vice versa
Support SEC cybersecurity disclosure requirements and related risk monitoring efforts
Coordinate with external auditors on IT SOX matters, including evidence requests, walkthroughs, and testing schedules
Track and assist with remediation of audit findings; communicate status to the Head of IT SOX and relevant stakeholders
Minimum qualifications
Hands-on IT audit or IT SOX compliance experience, ideally in a fast-paced technology environment
Deep working knowledge of ITGCs, ITACs, and IT risk assessment methodologies
Experience auditing highly automated DevOps environments (CI/CD pipelines, infrastructure-as-code, automated deployments) and adapting traditional change-management and access controls to them
Experience designing, testing, and documenting controls across access management, change management, and computer operations
Demonstrated comfort with ambiguity and the ability to operate effectively in a high-pace, rapidly changing environment
Ability to effectively guide and direct the work of internal team members and/or co-sourced partners
Ability to work independently on complex, ambiguous workstreams while communicating proactively with senior stakeholders
Strong project management and organizational skills with close attention to detail
Clear, effective communicator — able to work across technical and non-technical audiences
Preferred qualifications
12+ years of hands-on IT audit and SOX compliance experience, including time in a Big 4 or comparable environment
Hands-on experience with cloud environments (GCP, AWS, and/or Azure)
Experience scaling a compliance program to public-company standards
Track record of scaling an audit or SOX program through periods of rapid growth
Familiarity with enterprise systems such as Workday, Salesforce, or GitHub
Experience evaluating SDLC controls in modern software development environments
CISA, CIA, CISSP, CPA, or equivalent certification
Genuine enthusiasm for working in an AI-first environment — applying AI to audit work itself and rethinking assumptions about how controls operate when AI is embedded in the processes being audited
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are seeking a Senior Director to lead our Enterprise Reporting and Analytics Engineering organization, a team of analytics engineers, report developers, visualization specialists, and people leaders. This organization focuses on the last mile of the enterprise data supply chain: the semantic models, curated data products, metric definitions, and consumption experiences that turn engineered data into decisions.
This is not a traditional reporting leadership role; the classic notion of “reporting” in the form of a myriad of dashboards and filters is racing towards obsolescence. But the need for data and insights, and the need to deliver it in a way that is digestible and actionable, is timeless. Yes, governed dashboards and trusted reporting remain the foundation, and this leader must be excellent at that foundation. But the mandate is to move the organization decisively beyond static reporting toward a proactive, intelligent analytics capability: partnering with Data Science to productize and visualize their models, enabling generative AI and LLM-based access to our data, building exception-based systems that alert users when outcomes deviate from expectation in a statistically meaningful way, and designing agents that monitor data continuously and deliver insight without being asked.
Analytics engineering shares much of its DNA with data engineering — modeling, transformation, testing, version control, CI/CD, performance and cost discipline — but is oriented toward business enablement rather than platform and pipeline. Success in this role therefore depends as much on partnership as on technical depth. This leader will work shoulder to shoulder with Data Engineering on the boundary between platform and consumption, with Product Management on roadmap and requirements, with Data Science on advanced analytic products, and with Analytics Operations on a disciplined intake and prioritization process that makes the best possible use of finite capacity.
The ideal candidate has spent years building the traditional foundations — governance, metadata, lineage, dimensional modeling, engaging with enterprise BI platforms— and is now looking to apply that rigor to a fundamentally different generation of analytic products in new and innovative ways.
What you'll be doing:
Organizational Leadership
Lead, coach, and develop an organization of approximately 30 people, including managing through frontline managers; own hiring, role clarity, career pathing, performance management, and succession planning.
Define a multi-year vision and roadmap for enterprise reporting and analytics engineering, and translate it into quarterly outcomes the team and its partners can measure. Partner closely with Product Management to jointly shape the multi-year enterprise end-to-end data strategy.
Own the organization's budget, vendor relationships, and contractor or offshore capacity.
Establish and sustain an engineering culture within an analytics function: peer review, automated testing, documentation standards, source control, CI/CD, etc.
Analytics Engineering and Data Architecture
Drive maturity of the last-mile architecture in partnership with Data Engineering: curated marts, semantic layers, reusable data products, and certified datasets that serve reporting, ai enablement, data science, and downstream applications.
Define and enforce dimensional modeling standards, transformation frameworks, and modular, tested, version-controlled analytics code.
Own the enterprise metric layer so that key business measures carry a single, governed definition regardless of where they are consumed.
Partner with Data Engineering to define clear contracts and handoffs between pipeline and platform work and last-mile modeling, including shared tooling, standards, and escalation paths.
Manage query performance, warehouse consumption, and platform cost as first-class engineering concerns.
Data Governance, Metadata, and Lineage
Own cataloging, business glossary, data certification, and stewardship workflows, leveraging tools such as Atlan as the primary metadata platform.
Maintain column-level lineage across the analytics estate to support impact analysis, change management, audit, and root-cause investigation.
Leverage data access provisioning and entitlement models, including row- and column-level security, in partnership with Security, Privacy, and Compliance.
Collaborate with Data Engineering to drive data quality monitoring, freshness and availability SLAs, observability, and incident response for analytic assets.
Enterprise Reporting and Data Visualization
Drive analytics engagement by leveraging enterprise visualization and provisioning platforms, including Domo and Tableau, in partnership with Data Engineering. Ensure best practices are followed in data architecture, governance, adoption, performance, and total cost management.
Set visualization and information design standards that make reports readable, consistent, accessible, and decision-oriented.
Rationalize the existing reporting portfolio: retire redundant and unused assets, consolidate overlapping content, drive down tech debt and drive consumption toward certified sources.
Build a durable self-service capability through training, templates, community, office hours, and clear guardrails on what belongs in self-service versus centrally managed content.
Advanced, Proactive, and AI-Enabled Analytics
Partner with Data Science to productize their work: build the visualization, interaction, monitoring, and feedback loops that turn models and research into products the business actually uses.
Partner with Product Management and Data Engineering to enable generative AI and LLM access to enterprise data. This includes preparing the semantic and metadata foundation that makes data legible to models, delivering conversational analytics, text-to-SQL, and retrieval-augmented experiences on governed sources, and establishing guardrails, evaluation, and accuracy monitoring so that answers can be trusted.
Build exception-based analytics that detect when an outcome deviates from its expected value in a statistically significant way, using seasonality-aware baselines, forecast residuals, control limits, and anomaly detection rather than static thresholds.
Route those exceptions to accountable owners with context, likely drivers, and a recommended next action; actively tune sensitivity and volume to prevent alert fatigue and preserve signal.
Design and deploy analytic agents that proactively monitor data, investigate variances, assemble narrative explanations, and deliver insight into the tools where people already work.
Shift the organization's consumption model from pull to push: the measure of success is not how many people opened a dashboard, but whether the right person was told the right thing at the right time.
Cross-Functional Partnership, Intake, and Prioritization
Operate as a true partner to Product Management: contribute to roadmap, requirements, user research, and release planning, and run analytics with a product mindset covering personas, adoption metrics, and asset lifecycle management.
Partner with Analytics Operations to run a transparent intake, triage, sizing, and prioritization process, with published capacity, explicit tradeoffs, and reliable delivery commitments.
Make capacity constraints visible to stakeholders and executives, drive reuse over one-off builds, and decline or defer work with evidence rather than friction.
Serve as a senior, executive-facing partner to business functions, translating ambiguous business questions into well-scoped analytic solutions.
What we're looking for:
Bachelor's degree in Computer Science, Information Systems, Engineering, Statistics, Mathematics, Economics, or a related quantitative field; equivalent professional experience will be considered.
15+ years of progressive experience in data, analytics, or business intelligence, including 8+ years leading teams and 4+ years managing managers.
Demonstrated experience leading an organization of 25 or more people in a large, matrixed enterprise.
Strong hands-on foundation in SQL, dimensional modeling, and ELT/ETL design, with production experience on a modern cloud data warehouse or lakehouse (for example Snowflake, Databricks, BigQuery, Redshift, or Synapse) and a transformation framework such as dbt.
Experience applying software engineering practices to analytics work, including Git-based workflows, automated testing, and CI/CD.
Enterprise-scale leveraging of BI and data visualization platforms such as Domo, Tableau, Power BI, or Looker, including governance, provisioning, adoption, and cost management.
Demonstrated ability to participate in driving data governance program covering catalog, lineage, glossary, stewardship, quality, and access, using platforms such as Atlan, Collibra, Alation, or Informatica.
Proven track record of delivering jointly with Data Engineering and Product Management, with clear ownership boundaries and shared accountability.
Direct experience partnering with Data Science, including operationalizing, visualizing, and monitoring model output for business consumption.
Working command of the statistical concepts underlying exception detection, including hypothesis testing, confidence intervals, variance and control limits, seasonality, and forecasting.
Experience running a formal intake, prioritization, and capacity planning process for a shared services or platform organization.
Excellent executive communication and influence skills, with the ability to operate effectively amid ambiguity and competing priorities.
Experience managing budget, vendor contracts, and platform licensing.
Preferred Skills:
Master's degree or MBA in a related field.
Production experience delivering LLM-based analytics: retrieval-augmented generation over governed data, text-to-SQL or conversational BI, semantic layers designed for model consumption, and prompt, evaluation, and cost monitoring frameworks.
Experience designing agentic workflows and orchestration for monitoring, investigation, and notification use cases.
Hands-on experience with Atlan, Domo, and Tableau specifically.
Proficiency in Python or R for prototyping, and familiarity with common statistical and ML libraries and MLOps concepts.
Experience deploying anomaly detection at scale, including alert routing, suppression, and fatigue management.
Familiarity with data product and data mesh operating models, domain-aligned ownership, and data contracts.
Experience operating in an Agile or product operating model at scale, including portfolio, OKR, and roadmap management. Deep experience with the “Silicon Valley” school of Product Management, as exemplified by the “Marty Kagan”-style academic approach a significant plus.
Experience leading global or matrixed teams, including offshore or vendor-partnered delivery models.
Track record leading a major platform migration, consolidation, or reporting rationalization effort.
Demonstrated success attracting, developing, and retaining senior technical talent in a competitive market.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The Solutions Marketing team positions Fin to win in the market through compelling messaging, content, audience understanding, and field activation. The Director of Solutions will manage a team of solution marketers that will fundamentally help our revenue teams to be more effective and grow Fin ARR. This is a strategic role in the company, working directly with the senior leadership team.
The Role
The Solutions Marketing team can be thought of as the solutions or outbound equivalent of a traditional product marketing team. Fin already has a product marketing team that works closely with product managers to understand our product, create messaging, and build assets for product launches, the Website and our field.
The Solutions Marketing team on the other hand, will focus on our product as a whole and how to best message it to the various audience segments we care about, and then activate revenue teams with that knowledge and content.
What will I be doing?
The work under your team will include:
Partnering with the product marketing team and product and marketing executives on the company messaging Including how we articulate our differentiators to various audiences
For industries that we prioritize, understanding what the buyer cares about and tailoring our messaging and content to win in that industry.
Positioning Fin for enterprise audiences and supporting enterprise & ABM campaigns and sales cycles
Building and managing our customer intelligence program so that our field is always confident and prepared to win every competitive deal
Working closely with Product Marketing and Enablement teams to ensure that the field is equipped with the company, product, and competitive knowledge they need to win at a high rate.
Supporting demand gen campaigns and sales plays with strategy, messaging, and content
What we're looking for
This role is for someone who can understand technology deeply while not losing sight of how to match messaging with audience needs and create content out of it that is compelling and memorable.
You've done this before
8+ years in product marketing or solutions marketing at a B2B SaaS company
4+ years as a manager leading product or solution marketers
Experience in B2B SaaS and, ideally AI-native or AI-centric companies
A track record of success across the organizations you've worked at
Skills you have
Excellent written communication skills and strong editorial judgment. An innate desire to dispense with jargon and corporate speak and create simple yet compelling content.
You’re product forward. You enjoy working with products, getting your hands dirty with the technology, and taking a product-first approach to marketing
You are AI-forward in your work. You actively use AI to make yourself more productive and are very comfortable working within tools like Claude Cowork and Claude Code to move faster
You’re AI forward in your interests. You're well past understanding the basics of the latest trends and technology shifts and enjoy getting into the next level of detail of where the market is going.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $285,000 - $305,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States
WHAT YOU'LL DO:
Process shipping and receiving at the Santa Ana and/or Costa Mesa locations as needed
Prepare finished stock for shipment by identifying, pulling, packing, crating, labeling, loading, and securing product
Key person to ensure material movement across sites is accurately transacted for each move
Ensure orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product for final distribution
Complete cycle counts and conduct all warehouse activities with inventory accuracy as a top priority
Maintain inventory by identifying, labeling, and keeping materials and supplies in stock, recording location of inventory, and reporting shortages
Operate forklifts, pallet jacks, and other machinery to move items, or signal machine operators to move materials onto and off trucks and loading docks
Courier inventory as needed between Client's sites in Santa Ana & Costa Mesa
Expedite flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules
REQUIRED QUALIFICATIONS:
2+ years as a warehouse associate or equivalent role
Must be able to work 1st or 2nd shift and overtime as needed
Valid driver's license
Ability to be onsite, local to Santa Ana, CA or Costa Mesa, CA
PREFERRED QUALIFICATIONS:
1+ years forklift experience and license
Experience working in the defense/aerospace industry
Familiarity with Enterprise Resource Planning (ERP) systems and/or other warehouse management and inventory control tooling.
Familiarity with Microsoft Office or equivalent office management tooling
Familiarity with Inventory Management through lot/serial/batch tracking
Experience packaging and handling hazardous shipments
Excellent customer service skills
Able to adapt in fast-paced environments
Ability to flex as work shifts can be subject to change depending on the business need
Ability to prioritize tasks efficiently and effectively
Eligibility to obtain and maintain a U.S. clearance
Active secret or top secret clearance within the last 5 years
Location: San Francisco, CA
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As Executive Assistant to the VP of Growth Marketing and the Director, B2B - Growth, Strategy, & Ops, you’ll provide high-level administrative and strategic support to the Growth Marketing leadership team. You’ll manage complex calendars and inboxes, coordinate leadership meetings, track action items, organize team communications and events, and handle travel and expense approvals. Acting as a trusted partner, you’ll help optimize time, streamline processes, and support operational planning across the organization. You’ll also collaborate with the CMO’s EA and cross-functional partners to drive alignment on key projects, milestones, and company events.
This is a full time role based in our San Francisco Hub.
What you’ll do at Figma:
Provide direct support to our VP of Growth Marketing and our Director, B2B - Growth, Strategy, & Ops and the Growth Marketing team by attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with the CMO’s EA, etc
Act as the delegate for the VP & Director, signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy
Be a strategic partner to the VP & Director and their leadership team with a focus on team cohesion, operations, and planning
Identify areas to optimize VP & Director’s time and make recommendations in regard to time management, prioritization, and business needs
Identify opportunities for process optimization throughout team and company processes
Prepare and/or build content, presentations and key documents for the VP & Director using Figma tools
Partner with the CMO’s EA to organize large-scale planning for monthly and quarterly meetings, in-person leadership and full-team off-sites, including working with external venues and internal stakeholders
Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company milestones, and internal events
We’d love to hear from you if you have:
7+ years of experience in a Executive Assistant support role
Demonstrated ability to work in a fast-paced environment and can adapt quickly to changing demands
Proficient communication skills and can communicate with a wide range of internal and external stakeholders while maintaining the strictest confidentiality
Skilled at shifting gears and prioritizing based on inbound of requests & workload volume
Ability to be in our SF office, 2 days a week; flexible to travel at least once a quarter
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Warsaw
Workplace: OnSite
Role Highlights:
- Title: AIT Engineering Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Warsaw, Poland
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Team Lead, AIT Engineering to lead the AIT Engineering function responsible for the assembly, integration, and testing of satellite systems and optical payloads.
This is a technical leadership and people management role in an early-stage production environment, where products, processes, and manufacturing capabilities are continuously evolving. You will lead and develop the AIT Engineering team while acting as the technical focal point for AIT activities during spacecraft builds and integration campaigns.
The role sits at the interface between Engineering and Production. You will work closely with optical, mechanical, electrical, systems, quality, and production teams to translate design intent into robust, manufacturable, integrable, and testable processes, while ensuring that feedback and issues identified during production are effectively driven back into Engineering.
You will also support the integration and validation of externally supplied optical payloads, working with internal engineering teams and external suppliers to ensure successful integration into the satellite platform.
The role requires a strong background in spacecraft AIT, system integration, or complex hardware integration, combined with the ability to lead people, coordinate technical activities, develop robust processes, and drive execution in a fast-paced production environment.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead and develop the AIT Engineering team, providing technical direction, mentoring, and clear priorities.
- Lead the assembly, integration, and testing of spacecraft systems, acting as the technical focal point during spacecraft builds.
- Support the integration and validation of externally supplied optical payloads into the spacecraft platform.
- Combine technical leadership with hands-on involvement in spacecraft integration, testing, troubleshooting, and verification.
- Ensure AIT readiness before builds, including tools, GSE, procedures, documentation, hardware, and engineering support.
- Drive structured problem-solving and root cause analysis of integration and test issues, ensuring lessons learned are fed back into Engineering and production.
- Act as the bridge between Production and Engineering, translating design requirements into practical, manufacturable, and testable integration processes.
- Work closely with Systems, Mechanical, Electrical, Optical, Quality, Manufacturing, and external suppliers to resolve integration challenges.
- Define and continuously improve AIT processes, procedures, test methods, tooling, fixtures, and technical documentation.
- Support production ramp-up by improving integration efficiency, repeatability, reliability, and scalability.
- Mentor engineers and build strong technical capabilities within the AIT organization.
What we’re looking for
Must haves:
- 5+ years of hands-on experience in spacecraft AIT, system integration, testing, or production of complex hardware systems.
- Strong experience with spacecraft integration and system-level testing across multiple engineering disciplines.
- Experience with optical systems, optomechanics, optical payloads, or Earth Observation systems.
- Experience working with complex precision hardware in cleanroom or controlled environments.
- Strong system-level understanding across mechanical, electrical, optical, and systems engineering.
- Experience with DFM / DFT principles and translating design requirements into manufacturable and testable solutions.
- Experience with AIT processes, test procedures, verification, and technical documentation.
- Experience with GSE, tooling, fixtures, or test setups used for integration and testing.
- Strong troubleshooting skills, including structured root cause analysis and corrective actions.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience with Lean manufacturing or continuous improvement methodologies.
- Strong understanding of configuration-controlled production and engineering environments.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with optical alignment and metrology, including focus, tilt, centering, boresight, interferometry, collimators, or MTF.
- Experience supporting environmental testing, such as thermal vacuum, vibration, or EMC.
- Experience working with external suppliers or partners, particularly payload suppliers.
- Experience supporting products from prototype through production ramp-up.
- Experience with PDR, CDR, PRR, or equivalent technical and production readiness reviews.
- Experience with PFMEA, process capability, or other manufacturing engineering tools.
- Experience in Lean manufacturing, industrialization, or production scale-up.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Berlin
Our Story
Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day.
How we work
Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry.
Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal.
These drivers shape how we work together and what we expect from ourselves and our leaders.
About the Role
We're looking for a Senior UI/UX professional with deep experience in casual mobile F2P games; someone who understands what makes games intuitive and compelling, and who can translate that understanding into clean, effective design. We're looking for someone who finds as much satisfaction in a polished UI screen as in a well-validated UX flow, and is comfortable owning their work end-to-end.
We’re a small team, and our process moves from quick prototyping through marketing validation to building a vertical slice and, if that succeeds, towards a launch. You'll shape UX early - helping validate that a concept is intuitive, and take on UI design and production as we build toward the various releases, with UX considerations continuing to surface as new features are added.
Please note that this is a 1-year fixed-term contract.
About the job
Design and create UI screens, icons, flows, buttons, and game components for early-stage casual F2P mobile games, staying true to a defined art direction
Maintain and evolve UI style guides and design systems for consistency across screens and features
Own UX for new game prototypes, ensuring mechanics (even reimagined ones) are intuitive and easy to onboard into
Translate game design and monetization requirements into clear, player-friendly interfaces
Collaborate closely with artists, game designers, product managers, and engineers
Work independently to scope, prioritize, and own delivery of work
Report directly to the Creative Director of New Games
About you
Prior experience working with casual mobile games
Strong UI design and execution skills, and sharp UX instincts, with the ability to shift fully into whichever the project phase demands, from concept-stage UX validation to UI production
A solid grasp of onboarding, retention, and monetization-friendly design patterns
2D art skills for UI execution (icons, popups, liveops screens, and supporting visual elements in a defined art style)
A portfolio demonstrating this range across UI production, UX validation, and supporting art
Ability to work autonomously and drive ambiguous problems to resolution, while incorporating feedback from the Creative Director and cross-functional partners
Excellent communication skills with the ability to explain decisions clearly to various cross-disciplinary stakeholders
Proficiency with standard design tools (e.g., Figma, Photoshop, or equivalent) as well as Unity for implementation and testing
Comfort working in a small team, prototyping, wearing multiple hats, and shifting between conceptual and hands-on work is essential
Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.
Our Promise
Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games.
We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens?
Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others.
Enjoy the yoga, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause!
Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other.
With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad.
At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way!
By clicking “Submit Application” you acknowledge that you have read our
Candidate Privacy Policy
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We are hiring Account Executives and Senior Account Executives across all segments (Scale, Small Business, Mid Market, and Enterprise). Due to demand, we are centralising those interested into a single job posting. As an Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting. You'll also be using AI every day to run your own territory, from qualification to research to how you read a deal, so you're not just talking about the technology, you're operating on it. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing
What skills do I need?
Business fluency in French
Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
Experience, passion and success in outbound prospecting
Strong sales acumen and a general interest in the businesses you work with
Experience selling products with technical complexity or thorough implementation (bonus to have)
AI fluent and/or deep interest in AI tooling
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We are hiring Account Executives and Senior Account Executives across all segments (Scale, Small Business, Mid Market, and Enterprise). Due to demand, we are centralising those interested into a single job posting. As an Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting. You'll also be using AI every day to run your own territory, from qualification to research to how you read a deal, so you're not just talking about the technology, you're operating on it. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing
What skills do I need?
Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
Experience, passion and success in outbound prospecting
Strong sales acumen and a general interest in the businesses you work with
Experience selling products with technical complexity or thorough implementation (bonus to have)
AI fluent and/or deep interest in AI tooling
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We are hiring Account Executives and Senior Account Executives across all segments (Scale, Small Business, Mid Market, and Enterprise). Due to demand, we are centralising those interested into a single job posting. As an Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting. You'll also be using AI every day to run your own territory, from qualification to research to how you read a deal, so you're not just talking about the technology, you're operating on it. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing
What skills do I need?
Business fluency in German
Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
Experience, passion and success in outbound prospecting
Strong sales acumen and a general interest in the businesses you work with
Experience selling products with technical complexity or thorough implementation (bonus to have)
AI fluent and/or deep interest in AI tooling
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Melbourne, Victoria, Australia
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Driving
Capital.com
’s regulated expansion in Australia, you will support our Chinese-speaking clients, you'll be a trusted first point of contact, guiding clients through onboarding, KYC, and our trading platform while resolving their questions across different channels.
You'll play a central role in building the trust and long-term satisfaction that keeps clients trading with us, all while working closely with teams across the business to deliver a seamless client experience. This is a great opportunity to combine strong communication skills with a growing interest in financial markets, in a fast-paced, international environment.
Responsibilities:
• Deliver responsive, high-quality support to clients at every account level, resolving inquiries and issues promptly across live chat, email, and phone.
• Guide clients through the KYC verification process, ensuring a smooth and fully compliant onboarding journey.
• Walk clients through the trading platform, showcasing its key features and tools to help them trade with confidence.
• Build lasting client trust and satisfaction through professional, well-informed support and platform training.
• Stay closely attuned to the competitive landscape and financial markets to provide clients with accurate, up-to-date guidance.
• Gather and analyze client feedback to identify opportunities that enhance the overall client experience.
• Collaborate closely with other departments, maintaining open communication to resolve client issues efficiently.
Requirements:
• Fluency in English and Chinese (C1+), with the ability to communicate clearly and professionally in both language.
• Strong interpersonal skills, with a natural ability to build rapport with clients and colleagues alike.
• A solutions-oriented mindset, with the ability to listen closely to both client and team needs and respond effectively.
• Excellent verbal and written communication skills.
• Flexibility to work rotating shifts on a weekly schedule.
What will you get in return:
•
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
•
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
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Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
•
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
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Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
•
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
•
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
ABOUT THE ROLE
We’re looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a deep consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.
WHAT YOU’LL DO
- Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search
- Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)
- Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps
- Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs
- Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution
- Own the growth and retention of your client portfolio, proactively identifying expansion opportunities and partnering with Sales to convert them into upsells
- Monitor account health and usage signals to spot churn risk early, and drive retention through timely, value-focused interventions
WHAT WE’RE LOOKING FOR
- 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency
- Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes
- Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking
- Ability to explain SEO concepts in simple, actionable language for marketing and brand teams
- Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change
- Confident verbal and written communication skills in English for high-quality client calls, workshops, and written recommendations
BONUS POINTS
- Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients
- Initial experience with AI search
- Background working with enterprise and other high-touch clients
- Experience in a high-growth, venture-backed SaaS or marketing tech environment
WHAT WE OFFER
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC STATEMENT
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
COMPENSATION
The base salary range for this position is $100,000 to $150,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
seniorUnited Kingdom, London
УдалённоRemote - Spain
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